Toshiba Portege R830 PT321C-00301T Users Manual Canada; English
Toshiba Portege R830 PT321C-00301T Manual
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- Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 1
User's Manual TECRA R850/R840/R800 PORTÉGÉ R830 Satellite Pro R850/R840 Satellite R850/R840/R830/R800 Series - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 2
3-42 External monitor 3-47 HDMI ...3-48 DisplayPort 3-50 eSATA (External Serial ATA) devices 3-51 TOSHIBA Hi-Speed Port Replicator II 3-52 Security lock 3-53 User's Manual ii - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 3
5-9 Panel power on/off 5-10 System automatic Sleep/Hibernation 5-10 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-18 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 6
options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only best shielded cables should be connected Working - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 7
BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO User's Manual vii - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 8
.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators User's Manual viii - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 9
of substances included on the candidate list according to article 59(1) of Regulation (EC) No 1907/2006 („REACH") in a concentration above 0.1 % weight by weight. User's Manual ix - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 10
a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 11
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 12
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 13
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 14
LCD Model name 35.6cm TECRA R840/R800/Satellite Pro R840/Satellite (14.0") R840/R800 33.8cm PORTÉGÉ R830/Satellite R830 (13.3") Short Name R840 R830 User's Manual xiv - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 15
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 16
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 17
) Battery pack (Is preinstalled in some computers) Spare AccuPoint (pointing device) cap (Is included with some models) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 18
TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Fingerprint Utility User's Manual (this manual) You section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 19
pin conversion plug. When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 20
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 21
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 1-5 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 22
power (R850) 1 Figure 1-7 Turning on the power (R840) 1 Figure 1-8 Turning on the power (R830) 1 1. Power button Product appearance depends on the model you purchased. User's Manual 1-6 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 23
7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read power again, you can continue working right where you left off. User's Manual 1-7 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 24
input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. User's Manual 1-8 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 25
contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. module while the computer is in Hibernation Mode. Data will be lost. User's Manual 1-9 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 26
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 1-10 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 27
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-11 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 28
section in Appendix C. Please handle your computer carefully to avoid scratching or damaging the surface. Short Name is defined as shown below in this manual. LCD Model name 39.6cm TECRA R850/Satellite Pro R850/Satellite R850 (15.6") 35.6cm TECRA R840/R800/Satellite Pro R840/Satellite (14.0") R840 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 29
or eSATA device. Memory media slot in- The Memory media slot indicator blinks green dicator when the computer is accessing the memory media slot. User's Manual 2-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 30
of purchase - using the wrong AC adaptor can cause damage to the computer. Cooling vents The cooling vents help the processor to avoid overheating. User's Manual 2-3 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 31
Stick™ (PRO™/Duo™/PRO Duo™/Micro™), xD-Picture Card™ and MultiMediaCard™. Refer to the Optional devices section in Chapter 3, Operating Basics for more information. User's Manual 2-4 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 32
Serial Bus (USB 2.0) ports Two Universal Serial Bus ports, which comply to the USB 2.0 standard, are provided on the right side of the computer. User's Manual 2-5 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 33
from or written to. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) injury. Back (R850) The following figure shows the computer's back. User's Manual 2-6 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 34
) 1 3 2 5 4 1. Battery lock 2. Battery release latch 3. Docking port* 4. Memory module slot 5. Cooling vents * Provided with some models. Product appearance depends on the model you purchased. User's Manual 2-7 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 35
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-8 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 36
to save power when operating on batteries. Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-9 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 37
. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. User's Manual 2-10 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 38
3, Operating Basics. Some models are equipped with the AccuPoint control buttons. Power button Press this button to turn the computer's power on and off. User's Manual 2-11 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 39
power adaptor. However, if the output voltage from the adaptor is abnormal, or if the computer's power supply malfunctions, this indicator will flash orange. User's Manual 2-12 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 40
Wireless WAN/WiMAX function. Some models are equipped with a Wireless WAN/WiMAX function. Left side (R840) The following figure shows the computer's left side. User's Manual 2-13 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 41
One DisplayPort, which complies to the V1.1a standard, is provided on the left side of the computer. Some models are equipped with a DisplayPort. User's Manual 2-14 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 42
3.5 mm mini headphone jack enables connection of stereo headphones. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone configured with a DVD Super Multi with Double Layer recording drive. User's Manual 2-15 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 43
with USB 2.0 devices. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or or other large object in order to deter theft of the computer. User's Manual 2-16 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 44
the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. User's Manual 2-17 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 45
release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power and Power-Up Modes. User's Manual 2-18 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 46
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-19 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 47
to save power when operating on batteries. Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-20 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 48
Some computers in this series are equipped with the WiMAX antennas. Bluetooth antenna Some computers in this series are equipped with the Bluetooth antenna. User's Manual 2-21 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 49
to control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad in Chapter 3, Operating Basics. User's Manual 2-22 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 50
indicator 2. Power indicator 3. Battery indicator 4. Hard Disk Drive/Optical Disc Drive/eSATA indicator 5. Memory media slot indicator 6. Wireless communication indicator 7. Wireless WAN/WiMAX indicator User's Manual 2-23 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 51
and blink in order to indicate the connection status of the Wireless WAN/WiMAX function. Some models are equipped with a Wireless WAN/WiMAX function. User's Manual 2-24 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 52
the left side of the computer. This port has eSATA (External Serial ATA) function. The port with the icon has Sleep and Charge function. User's Manual 2-25 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 53
. 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. Headphone jack A 3.5 mm mini headphone jack enables connection of stereo headphones. User's Manual 2-26 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 54
USB 2.0 devices. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX ExpressCard/54 device. Some models are equipped with a ExpressCard slot. User's Manual 2-27 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 55
the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. User's Manual 2-28 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 56
release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power and Power-Up Modes. User's Manual 2-29 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 57
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-30 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 58
LCD, please refer to the Legal Footnotes section in Appendix C. Web Camera LED The Web Camera LED glows when the Web Camera is operating. User's Manual 2-31 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 59
easy-to-view angles. TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center. User's Manual 2-32 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 60
to the The Keyboard section in Chapter 3, Operating Basics, for details. Power button Press this button to turn the computer's power on and off. User's Manual 2-33 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 61
Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. User - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 62
maximum number of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. User - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 63
contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only User's Manual 2-36 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 64
-Bright™ check box. 3. Click OK. If you want to disable this feature under the conditions mentioned above, clear the Enable Vari-Bright™ check box. User's Manual 2-37 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 65
the AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer. User's Manual 3-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 66
-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. User's Manual 3-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 67
differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with User's Manual 3-3 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 68
is off. Press FN + ENTER to simulate ENTER on the enhanced keyboard's numeric keypad. This function is supported with some models. Hot key functions Hot key functions let you enable or disable certain features of the The TOSHIBA Flash Cards appear along the top of the screen. User's Manual 3-4 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 69
steps. Brightness Up Pressing FN + F7 increases the computer's display panel brightness in individual steps. Wireless Pressing FN + F8 switches the active wireless devices. User's Manual 3-5 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 70
sizes within one of the supported application windows. Enlarge Pressing FN + 2 enlarges the icon or the font sizes within one of the supported application windows. Volume down Pressing FN + 3 mouse button. Keypad overlay This function is supported with some models. Your computer's keyboard may - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 71
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch temporarily to Numeric Mode by also pressing a SHIFT key. User's Manual 3-7 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 72
the center of your fingerprint is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. User's Manual 3-8 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 73
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch User's Manual 3-9 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 74
method: Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen. User's Manual 3-10 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 75
OK. 7. The following message will be displayed: "It's strongly recommended you enroll one more fingerprint.". Click OK and repeat Step 3, 4, 5 and 6 with another finger. User's Manual 3-11 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 76
. 7. Click Close. 8. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. User's Manual 3-12 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 77
related to authorization, you will be required to provide authorization information such as a User Password (and, if applicable, the HDD (Hard Disk Drive) password). User's Manual 3-13 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 78
. Please use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the HDD - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 79
DVD-R DL (Format1), DVD+R DL. Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-ROM, BD-ROM DL, BD-R, BD-R DL, BD-RE and BD-RE DL. Using optical disc drives The full- 's power is on, press the eject button to open the disc tray slightly. User's Manual 3-15 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 80
2. Grasp the disc tray gently and pull until it is fully opened. Figure 3-7 Pressing the eject button and pulling the disc tray open (R830) 1. Disc tray 1 2 2. Eject button User's Manual 3-16 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 81
disc tray might not open fully when you press the eject button. Removing discs To remove the disc, follow the steps as detailed below: User's Manual 3-17 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 82
open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 3-9 Manual release with the eject hole (R830) 1 Φ 1.0mm 1. Eject hole Turn off the power before you use the eject hole. If the disc is spinning when - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 83
fail due to low battery power - in these instances data loss may occur. Important message Before you write or rewrite to any of the media supported by the Optical Disc Drive, please read and follow all of the setup and operating User - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 84
instructions in this section. If you fail to disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more MEDIA CO., LTD. (for 4x and 8x speed media) User's Manual 3-20 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 85
format4 (Layer Jump Recording) cannot be read. When writing or rewriting Please observe the following points while you write or rewrite data to a media: User's Manual 3-21 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 86
CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R DL or DVD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator. User's Manual 3-22 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 87
, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. TOSHIBA Disc Creator does not support recording to DVD-RAM Select File Open or Full Compare mode. 5. Click the OK button. User's Manual 3-23 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 88
files for additional TOSHIBA Disc Creator information. Using Corel Digital Studio for TOSHIBA This feature is supported with some models. How to make a Labelflash DVD Labelflash features cannot be used in models or BDMV in Project format. 7. Input project name and select a style. User's Manual 3-24 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 89
refer to the Help and Manual files for additional Corel Digital Studio information. Opening the Corel Digital Studio Manual Press F1 key when Corel can put a heavy load on the CPU. Do not support mp3 decode and encode. DVD-VR format is not supported in this version. Before recording the video to DVD - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 90
VIDEO PLAYER: Notes on use This software can only be used on Windows 7. TOSHIBA VIDEO PLAYER software is supported for playback of DVD-Video and DVD-VR. Frame dropping, audio skipping or out of sync audio and "the same as the factory default setting" (if applicable) or "ALL". User's Manual 3-26 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 91
bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution, click "Advanced settings", select "Monitor" tab, set "colors" to "True color (32 bit)". User's Manual 3-27 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 92
may not be able to be used. Open TOSHIBA VIDEO PLAYER HELP TOSHIBA VIDEO PLAYER features and instructions are also explained in detail in "TOSHIBA VIDEO PLAYER HELP". Use the following procedure to open "TOSHIBA of the following limitations when you use WinDVD BD for TOSHIBA: User's Manual 3-28 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 93
only. DVD playback is not supported. Please use "TOSHIBA VIDEO PLAYER more information on these items refer to instructions included with content or contact the "WinDVD BD for TOSHIBA" supports AACS (Advanced Access Control System have HDCP supported HDMI port. The video cannot be displayed on - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 94
WinDVD BD for TOSHIBA features and instructions are also explained in detail in "WinDVD Help". Use the following Corel Guide" button ) in the Display Area. Wireless communications The computer's wireless communication function supports the instruction of your medical device when using any - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 95
of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings. User's Manual 3-31 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 96
materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. User's Manual 3-32 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 97
purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. User's Manual 3-33 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 98
that you cannot use on this Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. User's Manual 3-34 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 99
computer's capabilities and its versatility. This section describes the connection or installation of the following devices: Cards/memory ExpressCard (ExpressCard/34 or ExpressCard/54) User's Manual 3-35 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 100
by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate the ExpressCard into the ExpressCard slot on the hand side of the computer. User's Manual 3-36 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 101
Card slot, and it is strongly recommended that you read it before operating the computer. Some models are equipped with a Smart Card slot. Your computer supports ISO7816-3 asynchronous cards (support protocols are T=0 and T=1) with a working voltage of 5V. User - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 102
Smart Card slot before moving the computer. Remove the Smart Card after use. Failure to follow these instructions may result in damage to the computer and/or damage to the Smart Card. 3. After inserting the Smart devices, such as digital cameras and Personal Digital Assistants. User's Manual 3-38 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 103
possible to guarantee that all memory media will operate properly. The slot for some models does not support Magic Gate functions. Figure 3-12 Examples of memory media Secure Digital (SD) Card microSD card different, so pay careful attention to the logo when purchasing. User's Manual 3-39 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 104
the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. User's Manual 3-40 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 105
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 106
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open that you do not touch any other internal areas of the computer. User's Manual 3-42 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 107
the memory module cover in place please note that the screw(s) are attached to the cover in order to prevent them from being lost. User's Manual 3-43 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 108
6. Slide your fingernail or a thin object under the cover and lift it off. Figure 3-14 Removing the memory module cover (R830) 1 2 1. Screws 2. Memory module cover User's Manual 3-44 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 109
not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 3-45 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 110
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 3-46 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 111
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 3-17 Removing the memory module (R830) 1 1 1. Latches 9. Seat the memory module cover in Connect the monitor cable to the External RGB monitor port. User's Manual 3-47 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 112
on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. Some models are equipped with - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 113
HDMI. When you unplug the HDMI cable and re-plug it, please wait at least 5 seconds before you re-plug the HDMI cable again. User's Manual 3-49 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 114
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 115
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 116
Replicator II In addition to the ports available on the computer, the TOSHIBA Hi-Speed Port Replicator II also provides several kinds of ports. User's Manual 3-52 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 117
computer supports booting from USB 3.0, please contact TOSHIBA support for assistance. Refer to the TOSHIBA Hi-Speed Port Replicator II User's Manual security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 118
II The TOSHIBA Hi-Speed Port Replicator II provides several kinds of ports. Please refer to the TOSHIBA Hi-Speed Port Replicator II User's manual for more details. Sound System This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 119
and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. User's Manual 3-55 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 120
the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the plastics of the computer precautions when moving it in order to help ensure trouble-free operation. User's Manual 3-56 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 121
heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any . In this instance all unsaved data in memory will be lost. User's Manual 3-57 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 122
that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Power Sav- TOSHIBA Power Saver provides you with the er features of more various power - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 123
TOSHIBA Accessibili- The TOSHIBA Accessibility utility provides ty support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the login process easier. For more information, please refer to the Using the TOSHIBA Face Recognition section. User's Manual 4-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 124
and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and utility, click Start -> All Programs -> TOSHIBA -> Utilities -> eco Utility. User's Manual 4-3 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 125
the label surface of Labelflash compatible media without using a printer. This feature of Corel Digital Studio for TOSHIBA is only available in some models. User's Manual 4-4 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 126
utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Service Station. TOSHIBA Sleep Utility This utility is able to either and Charge function. Shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery's - Settings. User's Manual 4-5 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 127
setup and Infineon TPM Software Professional Package must be installed and configured in order to use TPM. To enable TPM through the BIOS setup: User's Manual 4-6 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 128
Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options. User's Manual 4-7 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 129
of damage that could be caused by headto-disk contact. Refer to the Using the Hard Disk Drive (HDD) Protection section for more details. User's Manual 4-8 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 130
the TOSHIBA Sleep Utility This utility displays whether the Sleep and Charge function is enabled or disabled and shows the positions of USB ports that support the Sleep and Charge function. It also displays the remaining battery capacity. User - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 131
OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that have the , but the Sleep and Charge function will be disabled. User's Manual 4-10 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 132
Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio enter a password or the like, which makes the login process easier. User's Manual 4-11 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 133
utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered. User's Manual 4-12 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 134
the Registration screen. 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image- is displayed. 2. Select a user which is displayed in the Management screen. User's Manual 4-13 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 135
face recognition ( ). 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button. 6. "Please face the camera" will be displayed. User's Manual 4-14 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 136
password file. When entering a password, do not enter any characters (for example "!" or "#") produced by pressing the SHIFT or ALT keys and so on. User's Manual 4-15 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 137
Password, execute the file TOSPU.EXE. The file is located at: C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: User's Manual 4-16 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 138
your finger or cannot authenticate the fingerprint for some reasons, push the BACK SPACE key to skip the fingerprint authentication screen. Enter the password manually. The password is necessary only if the computer was turned off in Shut Down Mode or Hibernation Mode. It is not needed in Sleep - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 139
mode and is not available as part of the Windows Desktop properties. The Power On Display is supported with some models. Auto-Selected System LCD Only Selects an external monitor if one is connected, associated with the processor - the following settings are available: User's Manual 4-18 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 140
Options setting window will be displayed. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy diskette drive*1 N Selects the - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 141
If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot system will continue to boot according to the current and available settings in HW Setup. USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 142
The battery retention time will be shorter than the times listed in this manual when this function is enabled. Refer to the Batteries exhausted time section in . USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 143
, and temperatures for various devices). The stored data uses a very small portion of the total hard disk capacity, approximately 10MB or less per year. User's Manual 4-22 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 144
It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this operation of the program are detected. Follow the instructions displayed on screen in the message. User's Manual 4-23 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 145
from the icon on the Taskbar or from the Control Panel. HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection. User's Manual 4-24 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 146
the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds. User's Manual 4-25 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 147
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 148
external optical disc drive connected to your computer. You should therefore verify the external optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the title you wish to copy, and then click the Create button. User's Manual 4-27 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 149
information. 5. A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/ utilities from the you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 4-28 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 150
-installed software in the event of a problem. If you subsequently set up your hard a manner other than specified in the manual, otherwise you may find that space from which you should follow the on-screen instructions. Triple/Quad Multi Monitor AMD GPU model required to support Triple Multi - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 151
Quad Multi Monitor DisplayPort Model With TOSHIBA Hi-Speed Port Replicator II: Computer LCD Yes RGB - DisplayPort Yes Replicator RGB Yes HDMI - DisplayPort Yes Yes: Support. User's Manual 4-30 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 152
orange DC IN green No battery installed • Operates • No charge • LED: Battery off DC IN green • No charge • LED: Battery off DC IN green User's Manual 5-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 153
. Green Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. User's Manual 5-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 154
power to the computer. Flashing orange Indicates a problem with the power supply. You should initially try still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator manual as the main battery. You can purchase additional battery - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 155
the TOSHIBA Leading Innovation >>> screen appears. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does not charge while the computer Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Make sure the - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 156
MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or pack with any other charger. Time Refer to User Information Guide about Charging time. Battery charging notice The battery may not begin - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 157
's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: Processor speed User's Manual 5-6 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 158
with a clean dry cloth before installing the battery pack. Batteries exhausted time Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: At least other warning to indicate a low battery condition, go to Step 4. User's Manual 5-7 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 159
that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock into its unlocked ( ) position. User's Manual 5-8 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 160
settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options). User's Manual 5-9 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 161
is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 162
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 163
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 164
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals. external power source by looking at the AC power light. If the User's Manual 6-3 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 165
has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. Computer shuts down and its DC IN indicator is flashing green This indicates a problem with the heat dispersal system - you should contact TOSHIBA Support. User's Manual 6-4 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 166
trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 5, Power and Power-Up Modes for further information. Problem , you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 167
Problem Procedure Battery doesn't charge when the AC believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged power plan in the Power Options. User's Manual 6-6 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 168
Problem the computer will restart. Keyboard Keyboard problems can be caused by the setup and 3, Operating Basics, for further information. Problem Procedure Some letter keys produce numbers Check contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 169
Problem Procedure No the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard disk drive Problem Computer unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For more information, refer to Chapter 3, Operating - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 170
Problem , please refer to Chapter 3, Operating Basics. Problem Procedure Memory media card error occurs Remove the to ensure it is firmly connected. If the problem persists, then you should refer to the documentation problem, contact TOSHIBA Support. Smart Card For further information, please - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 171
the card oriented correctly and reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your Smart Card for further information. Dual Options tab. 3. Set the pointer speed as required and click OK. User's Manual 6-10 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 172
pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-11 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 173
by using the keyboard to input the password. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the the TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. User's Manual 6-12 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 174
Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check port that does not have the Sleep and Charge function-compatible icon ( ) or change to disable the Sleep and Charge function. User's Manual 6-13 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 175
Problem The "USB Wakeup function" does not work. Procedure When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support supplied with your eSATA device. Problem Procedure eSATA device does not work the problem, contact TOSHIBA Support. Additional - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 176
the AC adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Sound system In addition to the information in this section, please also refer to the documentation device is enabled and that the device is properly working. User's Manual 6-15 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 177
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 178
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-17 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 179
the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-18 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 180
If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 181
-operating -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 182
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual A-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 183
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 184
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 185
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 186
additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Troubleshooting section in Chapter 6 Troubleshooting for more information. 64-Bit Computing 64-bit design of individual components. Published battery life numbers are User's Manual C-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 187
, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 188
Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 189
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 190
any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with User's Manual D-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 191
required. General authorization required for network and service supply. This subsection does not apply for the General authorization required for network and service supply. e.i.r.p 100mW. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 192
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to digital device, pursuant to Part 15 of FCC Rules. These limits are User's Manual D-4 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 193
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 194
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication uses FH-SS modulation. 3. 1 : The interference range of this equipment is less than 10 m. User's Manual D-6 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 195
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: 622ANXHMW DSP Research, Inc. Approval Number: D090856003 User's Manual D-7 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 196
When using the wireless device in any country or region, refer to the section Approved Countries/Regions for use in the online manual. Radio approvals for wireless devices Approved Countries/Regions for the Atheros® AR9285 Wireless Network Adapter b/g/n (b/g) Wireless LAN This equipment is approved - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 197
for the Intel® Centrino® Advanced-N 6205 a/b/g/n (a/b/g) Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. User's Manual D-9 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 198
Ireland Jordan Kazakhstan Kyrgyzstan Latvia Luxemburg Malawi Mexico Montenegro Netherlands New Zealand Norway Oman Papua New Guinea Paraguay Poland Portugal Romania Rwanda Slovakia Slovenia User's Manual D-10 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 199
Herzegovina Bulgaria Cambodia China Costa Rica Czech Republic Denmark Qatar Dominican Republic Estonia Finland Ghana Greece Hungary Iceland Ireland Italy Jordan Kenya Lebanon Liechtenstein User's Manual D-11 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 200
, Ch165. As of Feb. 2011 Argentina Bahrain Brazil Chile Australia Belgium Bulgaria China Austria Bolivia Cambodia Costa Rica Azerbaijan Bosnia and Herzegovina Canada Croatia User's Manual D-12 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 201
, Ch60, Ch64, Ch100, Ch104, Ch108, Ch112, Ch116, Ch120, Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161, Ch165. As of Feb. 2011 Japan USA User's Manual D-13 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 202
, Ch116, Ch120, Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161, Ch165. As of Feb. 2011 Australia Bahrain Austria Bangladesh Austria Barbados Bahamas Belgium User's Manual D-14 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 203
ad-hoc mode is Ch1Ch11. Connection with an access point by the Infrastructure mode is Ch1Ch13. As of Feb. 2011 Albania Algeria Angola Argentina User's Manual D-15 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 204
Croatia Denmark El Salvador Georgia Guatemala Iceland Israel Jordan Kyrgyzstan Liberia Libya Malta Montenegro Netherland s Nigeria Panama Poland Republic of Chad Romania Serbia Slovenia User's Manual D-16 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 205
Italy Kenya Lebanon Luxembourg Mexico Namibia Argentina Bolivia Canada Costa Rica Denmark El Salvador Germany Hong Kong India Japan Kuwait Liechtenstei n Malta Monaco Netherland s User's Manual D-17 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 206
Republic Slovenia Spain Taiwan UK Venezuela Sri Lanka Thailand Ukraine Vietnam Norway Papua New Guinea Poland Romania Serbia South Africa Sweden Turkey USA Zimbabwe User's Manual D-18 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 207
screen 2-9, 2-20, 2-31 Display controller 2-35 Documentation list 1-1 Dual Pointing Device AccuPoint 3-1 Touch Pad control buttons 3-1 Touch Pad 3-1, 6-10 E Equipment checklist 1-1 eSATA device problems ExpressCard inserting 3-36 removing 3-37 External monitor problems 6-16 User's Manual Index-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 208
External RGB monitor 2-14, 2-25 F Fingerprint Sensor problems 6-12 using 3-8 G Graphics controller 2-36 H Hard disk drive automatic power off 4-7 FN + 1 ( reduce) 3-6 FN + 2 (enlarge) 3-6 FN + 3 ( 4-17 FN + space (Zoom) Function keys 3-3 K Keyboard FN Sticky key 3-6 User's Manual Index-2 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 209
key functions 3-4 problems 6-7 Windows LAN cable types 3-34 connecting 3-35 problems 6-17 O Optical disc drive using 3-41 Memory additional 3-54 installing 3-43 problems 6-14 removing 3-46 memory media card on 1-6 Problems AC power 6-5 Additional memory module 6-14 Analyzing the problem 6-2 Battery - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 210
down 6-4 Power 6-4 Real Time Clock 6-7 Smart Card 6-9 Sound system 6-15 TOSHIBA support 6-18 Touch Pad 6-10 USB device 6-12 USB mouse 6-11 Wireless LAN 6-18 R ENTER 3-4 ScrLock 3-4 Sound system problems 6-15 T TOSHIBA Assist 4-3 TOSHIBA ConfigFree 4-3 TOSHIBA Disc Creator 3-22, 4-4 TOSHIBA DVD - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 211
Wireless WAN indicator 2-3, 2-13, 2-24 User's Manual Index-5 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 212
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request User's Manual Glossary-1 - Toshiba Portege R830 PT321C-00301T | Users Manual Canada; English - Page 213
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
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Series