Toshiba Portege Z930-Landis-PT235U-0600CWG1 User Guide 2

Toshiba Portege Z930-Landis-PT235U-0600CWG1 Manual

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  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 1
    Portégé® Z930 Series User's Guide If you need assistance: ❖ Technical support is available online at Toshiba's Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 2
    California only. Model: Portégé® Z930 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 3
    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 4
    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 5
    frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 6
    far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait
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    damage this device. NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 8
    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 9
    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 10
    FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 11
    11 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 12
    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 13
    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 14
    safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 15
    guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2012 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 16
    trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. HDMI, the HDMI Logo and High-Definition Multimedia Interface are
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 17
    to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 18
    Contents Introduction 24 This guide 26 Safety icons 27 Other icons used 27 Your computer's features and specifications ....28 Other documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable
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    Charging the main battery 40 Using the computer for the first time 40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut down your computer 42 To Restart your computer 42 To place your computer in Sleep mode 43 Adding optional external devices 44
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    an app 68 Starting an app from the Start screen 68 Saving your work 69 Backing up your work 69 Toshiba's online resources 70 Chapter 3: Mobile Computing 71 Toshiba's energy-saver design 71 Running the computer on battery power 71 Battery Notice 72 Power management 73 Charging the main
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 21
    91 Inserting memory media 91 Removing memory media 92 Chapter 5: Utilities 93 Desktop Assist 94 Media & Entertainment 95 Tools & Utilities 96 Support & Recovery 97 eco Utility 98 Setting passwords 99 Using a supervisor password 99 Using a user password 101 Deleting a user password 101
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 22
    -checking 129 Sound system problems 131 Printer problems 131 Wireless networking problems 132 Develop good computing habits 134 Data and system configuration backup in the Windows® operating system 135 If you need further assistance 140 Contacting Toshiba 141 Other Toshiba Internet Web sites
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 23
    's worldwide offices 141 Appendix A: TOSHIBA Function Keys 143 Functions 143 Lock (Instant security 144 Power plan 144 Sleep mode 144 Hibernation mode 144 Output (Display switch 145 Display brightness 146
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 24
    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 24
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    restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all application functionality.
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 26
    product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 27
    27 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 28
    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 29
    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 30
    recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space
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    close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 32
    32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don't rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 33
    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 34
    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 36
    36 Getting Started Selecting a place to work Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖ Scan all new files for viruses. This precaution is especially
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 37
    the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 38
    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 39
    AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 40
    40 Getting Started Charging the main battery Charging the main battery NOTE The computer's battery is not accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 41
    first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 42
    42 Getting Started To Shut down your computer NOTE To register online, you must be connected to the Internet. To Shut down your computer 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 43
    Getting Started 43 To place your computer in Sleep mode 3 In the lower right of the screen click the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system.
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    Contact the location you purchased the computer at for more information on adding memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module. Recovering the Internal Storage Drive
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 45
    Getting Started 45 Recovering the Internal Storage Drive Recovery option Refresh your PC (with user's data) Reset your PC Description This option allows you to refresh your system without losing your data. See "Refresh your PC (with user's data)" on page 49. This option allows you to remove all
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 46
    Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 47
    into the drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 48
    Internal Storage Drive 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 46. NOTE When
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 49
    and rewritten. Click Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back
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    50 Getting Started Recovering the Internal Storage Drive You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer's internal storage drive: TECHNICAL NOTE: Your data will be copied into the
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    to "Refresh your PC without affecting your files," and click Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 52
    52 Getting Started Recovering the Internal Storage Drive 8 Your system will restart. The "Refreshing your PC" window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage
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    Getting Started 53 Recovering the Internal Storage Drive 5 Scroll down to "Remove everything and reinstall Windows," and click Get Started. The "Reset your PC" screen appears. (Sample Image) Reset your PC screen 6 Click the Next button. The "Do you want to fully clean your drive" screen appears.
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    the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner
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    on-screen prompts to complete the installation process. Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the touch pad (the small, touch-sensitive area in front of the keyboard
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    * Secondary control button Primary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 57
    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact the Windows® Control Panel. For more information, please visit support.toshiba.com.
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    along the bottom edge of the touch pad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click
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    port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 61
    Getting Started 61 Using external display devices 3 Connect the device's power cable to a live electrical outlet. 4 Turn on the external device. Your computer will automatically detect the external display device. NOTE To locate your RGB port, please refer to your Quick Start document. NOTE
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    the Settings ( ) Charm and then click Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details.
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    Getting Started 63 Caring for your computer You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 78. There are additional custom settings you can choose. See "Utilities" on page 93. Caring for your computer This section gives tips on cleaning
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 65
    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    66 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the
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    + F9 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 143. Special Windows® keys Windows® key Application key opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 83. ❖ Application key-Has
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    68 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm,
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    Learning the Basics 69 Saving your work Below is an example using the Search field to start an app: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm. (Sample Image) Searching for apps 2 Start typing the app's name
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    as an external hard drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see "Contacting
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 73
    completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. To charge
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    74 Mobile Computing Monitoring main battery power Please make a complete back up of your data to external media before discharging the battery. For more information, see "Backing up your work" on page 69. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The
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    Mobile Computing 75 Monitoring main battery power NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used. ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE
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    76 Mobile Computing Monitoring main battery power Move the pointer over the power icon in the Notification area. A pop-up message displays the remaining battery power as a percentage. See "Finding your way around the desktop" on page 85 for more information on the Notification area. With repeated
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    Mobile Computing 77 Monitoring main battery power 3 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Battery to display the
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    78 Mobile Computing Monitoring main battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset
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    Mobile Computing 79 Using the eco power plan 5 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
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    sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but
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    contact your local government. In addition, Toshiba's recycling initiatives include recycling programs, promotions. For details, please visit us.toshiba.com/green. Notice regarding CR coin cell a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 82
    the Wireless antenna is OFF (Airplane mode is ON). NOTE To enable or disable wireless communication, use the Fn+F8 key. For more information see "TOSHIBA Function Keys" on page 143.
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    Windows® key ( ) on your keyboard or on the LCD screen to go to Start screen. For detailed information, please refer to the Windows Help and Support. By clicking on the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with. 83
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    Exploring Your Computer's Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® Charms to start apps, find documents, set up system components
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    features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change
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    86 Exploring Your Computer's Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin-Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number
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    to find categories. Setting up for communications To connect to the Internet, you need: ❖ A browser or communications application ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®, LAN, broadband connection, etc
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    additional software, external hardware or services. Availability of public wireless use the F12 key. For more information see "TOSHIBA Function Keys" on page 143. NOTE When For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 132. Connecting your computer to
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    Exploring Your Computer's Features 89 Exploring audio features Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-
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    90 Exploring Your Computer's Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or
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    SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
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    92 Exploring Your Computer's Features Using the Memory card reader Removing memory media 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. 2 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary,
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    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this
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    94 Utilities Desktop Assist ❖ Recovery Media Creator ❖ Service Station ❖ Trusted Platform Module (TPM) ❖ TOSHIBA Application Installer ❖ Fingerprint Utility Desktop Assist The Desktop Assist Desktop Assist offers several options: ❖ Media & Entertainment ❖ Tools & Utilities ❖ Support & Recovery
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    Media & Entertainment Utilities 95 Desktop Assist (Sample Image) Desktop Assist window - Media & Entertainment tab
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    96 Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Fingerprint Utility ❖ Supervisor password ❖ System Settings ❖ Function Key ❖ User password (Sample Image) Desktop Assist window - Tools & Utilities tab
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    Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Cooling Performance Diagnostic Tool ❖ PC Diagnostic Tool ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide 97 (Sample Image) Desktop
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    98 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen
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    enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you
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    100 Utilities Setting passwords (Sample Image) Supervisor Password tab 4 Click Set. 5 Enter your password, and then enter it again to verify. 6 Click Set. NOTE Under User Policy, this option may or may not ask for password verification. 7 Click OK to save your password as a text file. 8 Click
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    passwords 101 Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it
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    102 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 From Also allows you to make changes to the Function keys settings (notifications) (see "TOSHIBA Function Keys" on page 143).
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    ❖ Keyboard-Allows you to enable or disable the Wake-up on Keyboard function ❖ USB-Allows you to set conditions for USB, including Legacy USB Support, Internal USB 3.0 Controller, and System ON CDP Charge Mode ❖ SATA-Allows you to set conditions for SATA, including the eSATA port and SATA interface
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    even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the
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    Utilities Sleep and Charge 105 NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to
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    will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device
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    Utilities Function Key 107 Function Key TOSHIBA Function Key enables functions that are activated when pressing specific keys or specific keys in combination with Fn. Some functions show the toast notification at
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    begin typing Cooling Performance Diagnostic Tool, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click Cooling Performance Diagnostic Tool. The Cooling Performance Diagnostic Tool window appears. (Sample Image) Cooling Performance Diagnostic Tool
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    for features you do not have. This is normal and does not indicate a problem. To use the PC Diagnostic Tool: 1 To access PC Diagnostic Tool from while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool. The PC Diagnostic Tool window
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    system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 46. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
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    Assist icon. 2 Click Support & Recovery. 3 Double-click TOSHIBA Application Installer and then click Yes. 4 In the TOSHIBA Application Installer window, click Next. 1 Select Infineon TPM Software Professional Package, and click Install. 2 Follow the onscreen instruction. 3 Restart the computer
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    or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. 4 Click Next. (Sample Image) TOSHIBA Application Installer screen 5 Click the item you want to install. (Sample
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    does not guarantee that the fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of
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    Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke
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    116 Utilities Fingerprint Utility ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖
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    successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen
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    . This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your application stops
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    again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow
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    try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your computer
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    computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 141. The Windows® operating problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot
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    points are created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating system repair process. The Operating System will automatically look for problems and repair them if possible. Command Prompt The command prompt is
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    debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe to restart, and fails again repeatedly. Internet problems My Internet connection is very slow. Many factors
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    properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager
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    the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed
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    receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some
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    screen, make sure the display priority is not set for an external monitor. To do this, press Fn+F5. If this does not correct the problem, press Fn+F5 again to return the display priority to its previous setting. HINT: Pressing the Fn+F5 key combination several times will advance through
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    Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-
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    usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying
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    130 If Something Goes Wrong Disk or storage drive problems 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up menu, click Properties. The drive's Properties box
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    . If an application does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system problems No sound is coming from the computer's speakers. Adjust the volume control. Try pressing the Fn+Esc key to see if volume mute is disabled.
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    Wrong Wireless networking problems Make sure you installed the proper printer drivers as shown in the instructions that came Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically Service Provider) service may be disrupted.
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    Wireless networking problems 133 ❖ Verify that the Service Set Identifier support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA recent firmware upgrades. Problems with WEP keys, in particular, are frequently
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    to determine if this is the case, contact that vendor's support group for further advice. Develop good computing habits Save your on this feature. Save your work! See "Computing tips" on page 65 for instructions. On a regular basis, back up the information stored on your internal storage drive.
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    follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the applications
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    136 If Something Goes Wrong Develop good computing habits 3 In the left pane, click System Protection. The System Protection tab of the System Properties window appears. 4 Click Configure. 5 Under Restore settings select Turn on System Protection. 6 Click OK. 7 Click Create. 8 In the input field,
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    on its internal storage drive. Since problems with either hardware or software can make of the optical disc drives built into recent Toshiba portable computer models can write to (or the System and Security heading. Follow the on-screen instructions to back up your files. For additional Help, while
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    complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2
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    new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
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    all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running an application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
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    and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia France
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    Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec
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    Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control
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    logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. Power plan Fn+ This TOSHIBA Function key displays the currently selectable power plans and cycles through the power plans. The properties of each power plan, and the power plans that
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    Function Keys Functions 145 Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external
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    Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Disabling or enabling the touch pad Fn+ This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press Fn+F9. For more information on using the touch pad
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    Function key enables/disables the numeric overlay. 147 Disabling or enabling the scroll lock Fn+ This TOSHIBA Function key enables/disables the scroll lock. Volume Mute Fn+ This TOSHIBA Function key enables/disables volume mute on your computer. When volume mute is enabled, no sound will
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    key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key decreases the speaker volume. Fn+ This TOSHIBA Function key increases the speaker volume. Zoom (Display
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    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
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    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
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    Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red, Green Blue light
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    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
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    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
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    154 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
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    Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and applications. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing
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    or application imitates another device or application. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to
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    157 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be an application, information used by an application, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored
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    with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination
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    or it can be nonvolatile and hold data permanently, such as ROM. A computer's main memory is RAM. See also RAM, ROM. microprocessor-See Central Processing Unit (CPU). MIDI (Musical Instrument Digital Interface)-A standard for connecting musical instruments, synthesizers, and computers. The MIDI
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    160 Glossary multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as sound, animation, and video in a computer application or presentation. Musical Instrument Digital Interface-See MIDI. N network-A collection of
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    . processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of computer's main memory. See also memory. Compare ROM. Random Access Memory-See RAM. Read-Only Memory-See ROM. reboot-See boot, restart. removable disk-A disk
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    is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used to store and transfer data between
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    them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See
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    memory 72 running computer on battery power 71 safety precautions 80 setting notifications 76 taking care of 80 battery indicator light 75 BIOS Setup see TOSHIBA Hardware Setup
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    standard features 84, 85 Desktop Assist 94 Media & Entertainment tab 95 Support & Recovery tab 97 Tools & Utilities tab 96 Device Manager fixing a problem 124 directing display output 61 disabling touch pad 59 display troubleshooting 128 display devices external 60 display output settings 61 display
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    166 Index troubleshooting 140 exploring desktop 85 Start screen 83 external display device HDMI™ Out K keyboard Alt keys 67 Ctrl keys 67 Fn key 67 function keys 67 special Windows® keys 67 troubleshooting 127 using 66 keys Ctrl Fn Alt 67 function keys 67 L LEDs system indicator lights 75 AC adaptor
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 167
    73 optimum performance 73 power plans selecting power plan options 78 power saving options 77 precautions safety 34 printer troubleshooting 131 problem solving contacting Toshiba 141 Startup options 121 program, starting 68 projector connecting 60 R real-time clock (RTC) battery 72 recording sounds
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 168
    Service menu problem solving Toshiba online resources 70 registering computer Toshiba Web site 41 worldwide offices 141 TOSHIBA Application Installer 113 TOSHIBA Function Keys functions 143 touch pad control buttons 59 primary button 59 secondary button 59 using 55 traveling tips 81 troubleshooting
  • Toshiba Portege Z930-Landis-PT235U-0600CWG1 | User Guide 2 - Page 169
    Toshiba 140 corrupted/damaged data files 131 data/entire system backup 137 Device Manager 124 display error message 128 display problems keyboard will not respond 119 memory problems 125 missing files/trouble accessing a drive 129 power and troubleshooting 121 Windows® Store 87 wireless networking 88
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GMAD00338012
12/12
If you need assistance:
❖
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 118
in this guide.
Portégé
®
Z930 Series
User’s Guide