Toshiba Qosmio X500-S1801 User Manual
Toshiba Qosmio X500-S1801 Manual
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- Toshiba Qosmio X500-S1801 | User Manual - Page 1
X500 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Qosmio X500-S1801 | User Manual - Page 2
hands after handling. Model: Qosmio® X500 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Qosmio X500-S1801 | User Manual - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Qosmio X500-S1801 | User Manual - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Qosmio X500-S1801 | User Manual - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Qosmio X500-S1801 | User Manual - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Qosmio X500-S1801 | User Manual - Page 7
performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport - Toshiba Qosmio X500-S1801 | User Manual - Page 8
of scientists who continually review and interpret the extensive where the risk of interference to other devices or services is perceived or identified as harmful. If you TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions - Toshiba Qosmio X500-S1801 | User Manual - Page 9
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Qosmio X500-S1801 | User Manual - Page 10
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Qosmio X500-S1801 | User Manual - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Qosmio X500-S1801 | User Manual - Page 12
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Qosmio X500-S1801 | User Manual - Page 13
FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Qosmio X500-S1801 | User Manual - Page 14
14 Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5100/5300 Series This equipment is approved to the - Toshiba Qosmio X500-S1801 | User Manual - Page 15
15 Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Malaysia Mayotte Montenegro Netherlands Nicaragua Pakistan Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine - Toshiba Qosmio X500-S1801 | User Manual - Page 16
16 Finland Ghana Herzegovina Hungary Indonesia Italy Jordan Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine USA Yemen France Greece Honduras Iceland Iraq Jamaica Kazakhstan Kyrgyzstan - Toshiba Qosmio X500-S1801 | User Manual - Page 17
17 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. - Toshiba Qosmio X500-S1801 | User Manual - Page 18
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Qosmio X500-S1801 | User Manual - Page 19
19 China Croatia Denmark Egypt Finland Ghana Honduras Iceland Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Nicaragua Pakistan Paraguay Poland Qatar Serbia Slovenia Spain Switzerland Trinidad United Kingdom Venezuela Colombia Cyprus Dominican Republic El Salvador France - Toshiba Qosmio X500-S1801 | User Manual - Page 20
20 Cambodia China Croatia Denmark Egypt Finland Germany Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Canada Colombia Cyprus - Toshiba Qosmio X500-S1801 | User Manual - Page 21
21 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia Brunei Canada Colombia - Toshiba Qosmio X500-S1801 | User Manual - Page 22
22 Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is - Toshiba Qosmio X500-S1801 | User Manual - Page 23
finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based - Toshiba Qosmio X500-S1801 | User Manual - Page 24
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Qosmio X500-S1801 | User Manual - Page 25
within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. - Toshiba Qosmio X500-S1801 | User Manual - Page 26
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Qosmio X500-S1801 | User Manual - Page 27
electric machinery. Optical Drive Safety Instructions This appliance contains a laser system To use this model properly, read the user's guide carefully and keep it for your future reference. Never in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is - Toshiba Qosmio X500-S1801 | User Manual - Page 28
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2009 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Qosmio X500-S1801 | User Manual - Page 29
Qosmio, ConfigFree, and eco utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For details, please visit www.laptops.toshiba. - Toshiba Qosmio X500-S1801 | User Manual - Page 30
Contents Introduction 37 This guide 39 Safety icons 40 Other icons used 40 Your computer's features and specifications ....41 Other documentation 41 Service options 41 Chapter 1: Getting Started 42 Selecting a place to work 42 Setting up a work environment 42 Keeping yourself comfortable - Toshiba Qosmio X500-S1801 | User Manual - Page 31
Contents 31 Turning on the power 50 Setting up your software 51 Registering your computer with Toshiba 51 Adding optional external devices 51 Adding memory (optional 52 Installing a memory module 52 Removing a memory module 58 Checking total memory 60 Recovering the Internal - Toshiba Qosmio X500-S1801 | User Manual - Page 32
32 Contents Using and configuring Sleep mode 89 Closing the display panel 92 Customizing your computer's settings 92 Caring for your computer 92 Cleaning the computer 92 Moving the computer 93 Using a computer lock 93 Chapter 2: Learning the Basics 94 Computing tips 94 Using the keyboard - Toshiba Qosmio X500-S1801 | User Manual - Page 33
...116 Setting battery notifications 116 Conserving battery power 117 Power Plans 118 Using a hot key to set the Power Plan 119 Using the TOSHIBA eco power plan 120 Changing the main battery 120 Removing the battery from the computer .......121 Inserting a charged battery 122 Taking care of - Toshiba Qosmio X500-S1801 | User Manual - Page 34
34 Contents Internet Service Providers 132 Connecting to the Internet 132 Surfing the eSATA/USB combo port 139 Chapter 5: Utilities 140 TOSHIBA Assist 141 Connect 142 Secure 143 Protect & Fix 144 Optimize 145 TOSHIBA Application Installer 146 Setting passwords 147 Using an instant - Toshiba Qosmio X500-S1801 | User Manual - Page 35
161 TOSHIBA Button Support 162 TOSHIBA Accessibility 163 TOSHIBA eco Utility 164 TOSHIBA Service Station 165 TOSHIBA PC Health Monitor 165 ConfigFree 166 Getting Started 166 ConfigFree® Utilities 167 Chapter 6: If Something Goes Wrong 170 Problems that are easy to fix 170 Problems when - Toshiba Qosmio X500-S1801 | User Manual - Page 36
187 Wireless networking problems 188 DVD operating problems 190 Develop good computing habits 191 Data and system configuration backup in the Windows® operating system 192 If you need further assistance 197 Before you contact Toshiba 197 Contacting Toshiba 197 Other Toshiba Internet Web sites - Toshiba Qosmio X500-S1801 | User Manual - Page 37
mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. We recommend that you leave this and other energy saving features active Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Qosmio X500-S1801 | User Manual - Page 38
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Qosmio X500-S1801 | User Manual - Page 39
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You - Toshiba Qosmio X500-S1801 | User Manual - Page 40
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, - Toshiba Qosmio X500-S1801 | User Manual - Page 41
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Qosmio X500-S1801 | User Manual - Page 42
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Qosmio X500-S1801 | User Manual - Page 43
❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, Disconnect the AC adaptor from the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result - Toshiba Qosmio X500-S1801 | User Manual - Page 44
"Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a . Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to - Toshiba Qosmio X500-S1801 | User Manual - Page 45
the base of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your - Toshiba Qosmio X500-S1801 | User Manual - Page 46
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC - Toshiba Qosmio X500-S1801 | User Manual - Page 47
computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows red. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Qosmio X500-S1801 | User Manual - Page 48
's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows red when the main battery is fully charged ❖ the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows red. - Toshiba Qosmio X500-S1801 | User Manual - Page 49
Getting Started 49 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the - Toshiba Qosmio X500-S1801 | User Manual - Page 50
screen while on battery power. Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are empty. 3 Press and - Toshiba Qosmio X500-S1801 | User Manual - Page 51
first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special - Toshiba Qosmio X500-S1801 | User Manual - Page 52
to increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 51. Installing a memory module Memory modules can be installed in the - Toshiba Qosmio X500-S1801 | User Manual - Page 53
closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer, and then place the computer upside down - Toshiba Qosmio X500-S1801 | User Manual - Page 54
54 Getting Started Adding memory (optional) 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 121. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small - Toshiba Qosmio X500-S1801 | User Manual - Page 55
(optional) Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Qosmio X500-S1801 | User Manual - Page 56
56 Getting Started Adding memory (optional) 12 Firmly press the memory module into the memory slot's socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 13 Once the module's connector is fully - Toshiba Qosmio X500-S1801 | User Manual - Page 57
carpet or other soft material can block the vents located at the base of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE - Toshiba Qosmio X500-S1801 | User Manual - Page 58
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Qosmio X500-S1801 | User Manual - Page 59
or other soft material can block the vents located at the base of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must - Toshiba Qosmio X500-S1801 | User Manual - Page 60
60 Getting Started Recovering the Internal Storage Drive Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start, Control Panel, System and Security, and then System. The System window appears. Installed - Toshiba Qosmio X500-S1801 | User Manual - Page 61
that your computer be connected to an external power source via the AC adaptor. ❖ It is strongly recommended that you create recovery DVDs/media media, see "Creating recovery DVDs/media" on page 69. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, - Toshiba Qosmio X500-S1801 | User Manual - Page 62
62 Getting Started Recovering the Internal Storage Drive You can recover the original factory image (returning the computer to its out-of-box state) using the utilities stored on your computer's internal storage drive or using recovery DVDs/media, if you have created such media. To recover using - Toshiba Qosmio X500-S1801 | User Manual - Page 63
Getting Started 63 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Qosmio X500-S1801 | User Manual - Page 64
executing the recovery. NOTE During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. The "Recover to a custom size partition" option restores your C: drive to its out-of-box state, and allows you to specify the size - Toshiba Qosmio X500-S1801 | User Manual - Page 65
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Qosmio X500-S1801 | User Manual - Page 66
affected. NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. - Toshiba Qosmio X500-S1801 | User Manual - Page 67
Getting Started 67 Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer's internal storage drive or by using recovery DVDs/media, if you have created such media. To recover using the first - Toshiba Qosmio X500-S1801 | User Manual - Page 68
68 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Qosmio X500-S1801 | User Manual - Page 69
to copy the internal storage drive recovery files. If your optical disc drive is not a writable drive, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777 outside the United States it is (949) 859 - Toshiba Qosmio X500-S1801 | User Manual - Page 70
an external power source via the AC adaptor. If you have created you have replaced your internal storage drive. For instructions on creating recovery DVDs/media, see "Creating press Enter. 4 The Selecting a Process screen appears. Select Toshiba Recovery Wizard and then click Next. 5 If your system - Toshiba Qosmio X500-S1801 | User Manual - Page 71
deletes all other partitions from the drive. 9 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs - Toshiba Qosmio X500-S1801 | User Manual - Page 72
computer. When the initial screen displays, press F12. Using the arrow keys, select the DVD option on the boot menu and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then click Next. 3 Choose one of the following options on the Erase the - Toshiba Qosmio X500-S1801 | User Manual - Page 73
, and then TOSHIBA Application Installer. 2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen prompts to complete the installation process. Using the TouchPad™ NOTE Some of the TouchPad operations described in this section are only supported in certain - Toshiba Qosmio X500-S1801 | User Manual - Page 74
TouchPad™ Primary control button Secondary control button (Sample Illustration) The TouchPad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide - Toshiba Qosmio X500-S1801 | User Manual - Page 75
right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba Qosmio X500-S1801 | User Manual - Page 76
The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the TouchPad™. You may be inadvertently - Toshiba Qosmio X500-S1801 | User Manual - Page 77
model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase "Mouse pointer jumps around as you type" into the Search field. Disabling or enabling the TouchPad™ The - Toshiba Qosmio X500-S1801 | User Manual - Page 78
the HDMI Out port on the side of your computer, and then connect the other end of the cable to your television. Refer to the manual that came with the television for more information. Your computer will automatically detect the external display device. - Toshiba Qosmio X500-S1801 | User Manual - Page 79
) when executing certain desktop icons. ❖ Enable/Disable the HDMI-CEC function on the computer. For more detailed HDMI-CEC information visit pcsupport.toshiba.com. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger - Toshiba Qosmio X500-S1801 | User Manual - Page 80
80 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Qosmio X500-S1801 | User Manual - Page 81
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Qosmio X500-S1801 | User Manual - Page 82
the printer's power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps - Toshiba Qosmio X500-S1801 | User Manual - Page 83
Getting Started 83 Turning off the computer It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. - Toshiba Qosmio X500-S1801 | User Manual - Page 84
84 Getting Started Turning off the computer ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were - Toshiba Qosmio X500-S1801 | User Manual - Page 85
Getting Started 85 Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Qosmio X500-S1801 | User Manual - Page 86
-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel - Toshiba Qosmio X500-S1801 | User Manual - Page 87
Getting Started 87 Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows red. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring - Toshiba Qosmio X500-S1801 | User Manual - Page 88
you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel - Toshiba Qosmio X500-S1801 | User Manual - Page 89
Getting Started 89 Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start - Toshiba Qosmio X500-S1801 | User Manual - Page 90
90 Getting Started Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of - Toshiba Qosmio X500-S1801 | User Manual - Page 91
you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel - Toshiba Qosmio X500-S1801 | User Manual - Page 92
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 118. There are - Toshiba Qosmio X500-S1801 | User Manual - Page 93
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Qosmio X500-S1801 | User Manual - Page 94
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Qosmio X500-S1801 | User Manual - Page 95
Learning the Basics 95 Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all - Toshiba Qosmio X500-S1801 | User Manual - Page 96
96 Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not - Toshiba Qosmio X500-S1801 | User Manual - Page 97
can modify the time-out interval or change the keyboard backlight setting to always on or always off using the Illumination tab of the TOSHIBA Hardware Setup utility. For more information, see "Illumination" on page 157. Starting a program The easiest way to start a program is to double-click the - Toshiba Qosmio X500-S1801 | User Manual - Page 98
98 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program - Toshiba Qosmio X500-S1801 | User Manual - Page 99
Learning the Basics 99 Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double- - Toshiba Qosmio X500-S1801 | User Manual - Page 100
100 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using - Toshiba Qosmio X500-S1801 | User Manual - Page 101
long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on - Toshiba Qosmio X500-S1801 | User Manual - Page 102
102 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, - Toshiba Qosmio X500-S1801 | User Manual - Page 103
storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround - Toshiba Qosmio X500-S1801 | User Manual - Page 104
is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates - Toshiba Qosmio X500-S1801 | User Manual - Page 105
Learning the Basics Using the optical drive 105 Media control buttons The media control buttons located on the system control panel to the side of the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Mute button Media button Play/pause button Previous - Toshiba Qosmio X500-S1801 | User Manual - Page 106
106 Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer's power is off. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button - Toshiba Qosmio X500-S1801 | User Manual - Page 107
the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer - Toshiba Qosmio X500-S1801 | User Manual - Page 108
For more information regarding supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba.com. NOTE Due on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to - Toshiba Qosmio X500-S1801 | User Manual - Page 109
paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button. Pencil lead Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba - Toshiba Qosmio X500-S1801 | User Manual - Page 110
features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy provides power when you are away from an AC outlet. You can recharge it many times. 110 - Toshiba Qosmio X500-S1801 | User Manual - Page 111
numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on performance, it is recommended that you play DVDs while running the computer on AC power. For more information about Windows® power plans, see "Power Plans" on page - Toshiba Qosmio X500-S1801 | User Manual - Page 112
of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Using additional batteries If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in the computer, or carry - Toshiba Qosmio X500-S1801 | User Manual - Page 113
is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power - Toshiba Qosmio X500-S1801 | User Manual - Page 114
The computer's main battery light gives you an indication of the main battery's current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected). ❖ Glows red when the main battery is fully charged. ❖ Is unlit when the battery has discharged, the battery is not charging - Toshiba Qosmio X500-S1801 | User Manual - Page 115
light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System Indicator Lights AC power light ON/OFF light Battery light Internal storage drive light Memory card reader light (Sample Illustration) Power and battery light - Toshiba Qosmio X500-S1801 | User Manual - Page 116
your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery. What to do when the main battery runs low When the main - Toshiba Qosmio X500-S1801 | User Manual - Page 117
Mobile Computing Monitoring main battery power 117 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the - Toshiba Qosmio X500-S1801 | User Manual - Page 118
118 Mobile Computing Monitoring main battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset - Toshiba Qosmio X500-S1801 | User Manual - Page 119
Mobile Computing Monitoring main battery power 119 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, - Toshiba Qosmio X500-S1801 | User Manual - Page 120
Utility™" on page 164. For more information on the Toshiba eco power plan, see the Help file in the TOSHIBA eco Utility window. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit - Toshiba Qosmio X500-S1801 | User Manual - Page 121
off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 87. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and turn the computer upside down. - Toshiba Qosmio X500-S1801 | User Manual - Page 122
122 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane - Toshiba Qosmio X500-S1801 | User Manual - Page 123
, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories - Toshiba Qosmio X500-S1801 | User Manual - Page 124
operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below: 1 Turn off the computer's power. 2 Disconnect the AC adaptor and turn on the computer's power. If it does not turn on, go to step 4. 3 Operate the computer on battery power for five minutes - Toshiba Qosmio X500-S1801 | User Manual - Page 125
as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of nonconforming consumer promotions. For details, please visit www.laptops.toshiba.com/green. Toshiba is dedicated to preserving the environment by - Toshiba Qosmio X500-S1801 | User Manual - Page 126
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Qosmio X500-S1801 | User Manual - Page 127
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Qosmio X500-S1801 | User Manual - Page 128
128 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Qosmio X500-S1801 | User Manual - Page 129
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Qosmio X500-S1801 | User Manual - Page 130
browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the additional software, external hardware or services. Availability of public wireless LAN Key Fn+F8. For more information see "Hot Keys/TOSHIBA Cards" on page 200. NOTE When the Wireless - Toshiba Qosmio X500-S1801 | User Manual - Page 131
a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and downloading files from, the Internet The Internet - Toshiba Qosmio X500-S1801 | User Manual - Page 132
Lines (DSL), cable, and satellite links. Connecting to the Internet To connect to the Internet, you need: ❖ A LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. If you are using your computer at the - Toshiba Qosmio X500-S1801 | User Manual - Page 133
with an ISP, you can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar a "Web board" or a "forum." ❖ Online shopping Many Web sites offer products and services for sale. - Toshiba Qosmio X500-S1801 | User Manual - Page 134
134 Exploring Your Computer's Features Exploring audio features Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on - Toshiba Qosmio X500-S1801 | User Manual - Page 135
or headphones: 1 Locate the headphone jack on the computer. 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone information on the software, click Start, All Programs, TOSHIBA, Utilities and then Web Camera Application Help. - Toshiba Qosmio X500-S1801 | User Manual - Page 136
136 Exploring Your Computer's Features Using an ExpressCard® Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard® Before - Toshiba Qosmio X500-S1801 | User Manual - Page 137
Stick Duo card without an adapter into the Memory card reader. Compatibility is not guaranteed even with an adapter. See your system's Detailed operating system. Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts ( - Toshiba Qosmio X500-S1801 | User Manual - Page 138
the Memory card reader 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 2; otherwise, skip to step 3. 2 Gently press the card inward to - Toshiba Qosmio X500-S1801 | User Manual - Page 139
combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA interface supports fast data transfer rates, which is especially useful for transferring and storing large files such as digital photo, music or video files. Like the USB - Toshiba Qosmio X500-S1801 | User Manual - Page 140
utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ USB Sleep and Charge - Toshiba Qosmio X500-S1801 | User Manual - Page 141
Utilities TOSHIBA Assist 141 ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer - Toshiba Qosmio X500-S1801 | User Manual - Page 142
142 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Qosmio X500-S1801 | User Manual - Page 143
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 143 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Qosmio X500-S1801 | User Manual - Page 144
144 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Qosmio X500-S1801 | User Manual - Page 145
category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Face Recognition Utility ❖ USB Sleep and Charge Utility ❖ TOSHIBA eco Utility™ 145 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Qosmio X500-S1801 | User Manual - Page 146
applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample Image - Toshiba Qosmio X500-S1801 | User Manual - Page 147
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Qosmio X500-S1801 | User Manual - Page 148
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Qosmio X500-S1801 | User Manual - Page 149
Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. 6 Click OK - Toshiba Qosmio X500-S1801 | User Manual - Page 150
OK. 7 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Not Registered. - Toshiba Qosmio X500-S1801 | User Manual - Page 151
a registrant, such as hair style changes or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant's image has been registered. TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that - Toshiba Qosmio X500-S1801 | User Manual - Page 152
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Qosmio X500-S1801 | User Manual - Page 153
or disable hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then HDD Protection Settings, or click the HDD Protection icon in the - Toshiba Qosmio X500-S1801 | User Manual - Page 154
, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Qosmio X500-S1801 | User Manual - Page 155
screen appears. (Sample Image) TOSHIBA HWSetup screen - General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by - Toshiba Qosmio X500-S1801 | User Manual - Page 156
Hardware Setup ❖ Button Setting-Lets you set the conditions for the power button and/or the other buttons (Sample Image) TOSHIBA HWSetup screen - Button Setting tab options ❖ Display-Allows you to change various default settings for the built-in display NOTE When the computer restarts, it - Toshiba Qosmio X500-S1801 | User Manual - Page 157
Utilities TOSHIBA Hardware Setup 157 ❖ General-Allows you to view the current BIOS version or change to set the panel LED and keyboard backlight conditions (available on certain models) (Sample Image) TOSHIBA HWSetup screen - Illumination tab options ❖ Password-Allows you to set a user password - Toshiba Qosmio X500-S1801 | User Manual - Page 158
enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining USB Sleep and Charge Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and Charge Your - Toshiba Qosmio X500-S1801 | User Manual - Page 159
. ❖ If an external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will of the computer is turned OFF. As such, we recommend that you connect the AC adaptor to the computer when using the "USB Sleep and Charge function." ❖ - Toshiba Qosmio X500-S1801 | User Manual - Page 160
other modes in the drop-down menu of the USB Sleep and Charge window if the charge function cannot be used in Mode 4. (Sample Image) TOSHIBA USB Sleep and Charge Utility screen In this situation, select a different mode. "USB Sleep and Charge function" may not be functional with some connected - Toshiba Qosmio X500-S1801 | User Manual - Page 161
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option(s). 3 Click - Toshiba Qosmio X500-S1801 | User Manual - Page 162
control panel on the side of the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose function - Toshiba Qosmio X500-S1801 | User Manual - Page 163
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Qosmio X500-S1801 | User Manual - Page 164
Utility icon in the notification area. ❖ Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility. The TOSHIBA eco Utility window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the Toshiba eco power plan, select ON in the upper-left - Toshiba Qosmio X500-S1801 | User Manual - Page 165
(e.g.: number of power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba - Toshiba Qosmio X500-S1801 | User Manual - Page 166
and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication perform any of the following steps: ❖ Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. ❖ Double-click the - Toshiba Qosmio X500-S1801 | User Manual - Page 167
with an "X." ConfigFree® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works - Toshiba Qosmio X500-S1801 | User Manual - Page 168
168 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you - Toshiba Qosmio X500-S1801 | User Manual - Page 169
Utilities ConfigFree® 3 Click Open Settings. The ConfigFree Profile Settings window appears. 169 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Qosmio X500-S1801 | User Manual - Page 170
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Qosmio X500-S1801 | User Manual - Page 171
you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using - Toshiba Qosmio X500-S1801 | User Manual - Page 172
again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow - Toshiba Qosmio X500-S1801 | User Manual - Page 173
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Qosmio X500-S1801 | User Manual - Page 174
AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba Unless a hardware device has failed, problems usually occur when you change the system - Toshiba Qosmio X500-S1801 | User Manual - Page 175
have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system - Toshiba Qosmio X500-S1801 | User Manual - Page 176
using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the Search programs - Toshiba Qosmio X500-S1801 | User Manual - Page 177
used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help - Toshiba Qosmio X500-S1801 | User Manual - Page 178
memory module, following the instructions in "Removing a memory module" on page 58. 3 Reinstall the memory module, following the instructions in "Installing a and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power - Toshiba Qosmio X500-S1801 | User Manual - Page 179
problems 179 The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer. If the AC begin charging immediately. Leave the AC adaptor and power cord/cable - Toshiba Qosmio X500-S1801 | User Manual - Page 180
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 112. Keyboard problems If, when you - Toshiba Qosmio X500-S1801 | User Manual - Page 181
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. - Toshiba Qosmio X500-S1801 | User Manual - Page 182
usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying - Toshiba Qosmio X500-S1801 | User Manual - Page 183
Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see "Disk or storage drive - Toshiba Qosmio X500-S1801 | User Manual - Page 184
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba Qosmio X500-S1801 | User Manual - Page 185
® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. If - Toshiba Qosmio X500-S1801 | User Manual - Page 186
Wrong ExpressCard® problems Resolving ExpressCard® problems Here are some common problems and their for example: Disk drives, Network adapters, Other, etc. The operating is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. - Toshiba Qosmio X500-S1801 | User Manual - Page 187
or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on page which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not - Toshiba Qosmio X500-S1801 | User Manual - Page 188
. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless see Windows® Help and Support or contact your computer technician. ❖ If your computer is equipped with an internal Wi-Fi® adapter, verify that the Wireless - Toshiba Qosmio X500-S1801 | User Manual - Page 189
problems 189 NOTE To determine if your computer has an internal Wi-Fi® adapter, check the device list in Device Manager (part of the Windows® Control Panel, System and Security). Some Toshiba ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID - Toshiba Qosmio X500-S1801 | User Manual - Page 190
case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may - Toshiba Qosmio X500-S1801 | User Manual - Page 191
programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 94 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an - Toshiba Qosmio X500-S1801 | User Manual - Page 192
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Qosmio X500-S1801 | User Manual - Page 193
If Something Goes Wrong Develop good computing habits 193 2 In the left pane, click System protection. The System Protection tab of the System Properties window appears. 3 Click Create... 4 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as " - Toshiba Qosmio X500-S1801 | User Manual - Page 194
storage drive. Since problems with either hardware or optical drives built into recent Toshiba portable computer models can running on battery power. Connect the AC adaptor before continuing. 1 Prepare your screen instructions to back up your files. For more help, click Start, Help and Support, - Toshiba Qosmio X500-S1801 | User Manual - Page 195
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba Qosmio X500-S1801 | User Manual - Page 196
the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep documentation that came with the device and follow the manufacturer's instructions. - Toshiba Qosmio X500-S1801 | User Manual - Page 197
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Qosmio X500-S1801 | User Manual - Page 198
the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com laptops.toshiba.com accessories - Toshiba Qosmio X500-S1801 | User Manual - Page 199
92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States - Toshiba Qosmio X500-S1801 | User Manual - Page 200
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Qosmio X500-S1801 | User Manual - Page 201
Hot Keys/TOSHIBA Cards Hot Key Cards 201 Using the Hot Key Cards The Hot Key the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Click the Card for the system - Toshiba Qosmio X500-S1801 | User Manual - Page 202
page 161. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 155. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 162. - Toshiba Qosmio X500-S1801 | User Manual - Page 203
Cards 203 NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the - Toshiba Qosmio X500-S1801 | User Manual - Page 204
appear in the Application Card display (see "Using the Application Cards" on page 203). To use the Card Case: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards 2 Click the Open cards case button. 3 The Card - Toshiba Qosmio X500-S1801 | User Manual - Page 205
Cards Hot key functions 205 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Qosmio X500-S1801 | User Manual - Page 206
Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Qosmio X500-S1801 | User Manual - Page 207
Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 207 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Qosmio X500-S1801 | User Manual - Page 208
Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Qosmio X500-S1801 | User Manual - Page 209
Hot key functions 209 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Qosmio X500-S1801 | User Manual - Page 210
Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor - Toshiba Qosmio X500-S1801 | User Manual - Page 211
NOTE Hot Keys/TOSHIBA Cards Hot key functions 211 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Qosmio X500-S1801 | User Manual - Page 212
Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Qosmio X500-S1801 | User Manual - Page 213
Cards Hot key functions 213 Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see "Using the TouchPad™" on page 73. Selecting this Card - Toshiba Qosmio X500-S1801 | User Manual - Page 214
Cards Hot key functions Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba Qosmio X500-S1801 | User Manual - Page 215
Hot Keys/TOSHIBA Cards Hot key functions 215 Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in. - Toshiba Qosmio X500-S1801 | User Manual - Page 216
Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA approved Europe VDA - Toshiba Qosmio X500-S1801 | User Manual - Page 217
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Qosmio X500-S1801 | User Manual - Page 218
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large - Toshiba Qosmio X500-S1801 | User Manual - Page 219
The following terms may appear in this user's guide. A active-matrix display - A liquid adapter can take a number of forms, from a microprocessor to a simple connector. An intelligent adapter (one that is capable of doing some processing) may also be called a controller. alternating current (AC - Toshiba Qosmio X500-S1801 | User Manual - Page 220
rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which - Toshiba Qosmio X500-S1801 | User Manual - Page 221
central processing unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. - Toshiba Qosmio X500-S1801 | User Manual - Page 222
the user. direct current (DC) - The type of power usually supplied by batteries. DC flows in one direction. Compare alternating current (AC). direct memory access (DMA) - A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory - See folder - Toshiba Qosmio X500-S1801 | User Manual - Page 223
device - A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter. extension - See file extension. external device - See device. - Toshiba Qosmio X500-S1801 | User Manual - Page 224
224 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a storage drive that keeps track of the location of stored files. - Toshiba Qosmio X500-S1801 | User Manual - Page 225
225 Glossary Hibernation - A feature of many Toshiba computers that saves to the internal storage decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that - Toshiba Qosmio X500-S1801 | User Manual - Page 226
226 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter - Toshiba Qosmio X500-S1801 | User Manual - Page 227
card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter. peripheral - Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer's CPU - Toshiba Qosmio X500-S1801 | User Manual - Page 228
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Qosmio X500-S1801 | User Manual - Page 229
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Qosmio X500-S1801 | User Manual - Page 230
universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - - Toshiba Qosmio X500-S1801 | User Manual - Page 231
power (DC-IN) connecting adaptor 47 AC power light 46 Alt keys 96 Application Cards 202 audio time clock (RTC) 111, 113 remaining power 115 removing 121 safety precautions 123 BIOS Setup see TOSHIBA Hardware Setup button power 50 start 129 buttons eject, optical drive 104 Media control buttons 105 - Toshiba Qosmio X500-S1801 | User Manual - Page 232
Doctor 167 profile settings 168 starting 166 connecting AC adaptor 46 power cord/cable 47 printer 81 drive corrupted/damaged data files 183 missing files/trouble accessing a drive 182 running slow 183 settings 80 display panel opening 49 display problems screen is blank 180 display, external - Toshiba Qosmio X500-S1801 | User Manual - Page 233
swapping fails 187 inserting 136 not recognized 187 removing 136 ExpressCard® problems 185 slot appears dead 186 external monitor not working 181 mouse keys 96 H HDMI™ Out Port 77 headphones using 135 Help and Support Windows® operating system 176 Hibernation mode 83 configuring 87 hot key 209 - Toshiba Qosmio X500-S1801 | User Manual - Page 234
® keys 97 troubleshooting 180 using 95 keyboard, external 81 L light AC power 46 drive in-use indicator 104 lock computer, using 93 M main battery changing 120 installing 120, 122 removing 121 safety precautions 123 manual eject hole optical drive 104 memory adding 52 problem solving 178 removing - Toshiba Qosmio X500-S1801 | User Manual - Page 235
printer connecting 81 problem solving 187, 188 printing a file 101 problem solving AC power 179 accessing computer will not power up 171 contacting Toshiba 197 corrupted/damaged data files 183 is slow 176 keyboard not responding 172 missing files/trouble accessing a drive 182 no sound 185 non-system - Toshiba Qosmio X500-S1801 | User Manual - Page 236
offices 198 TOSHIBA Accessibility 163 Toshiba accessories memory 52 TOSHIBA Application Installer 146 TOSHIBA Assist 141 TOSHIBA Button Support 162 TOSHIBA eco power plan Using 120 TOSHIBA eco Utility 164 TOSHIBA Face Recognition Utility 151 TOSHIBA Hardware Setup 155 TOSHIBA HDD Protection - Toshiba Qosmio X500-S1801 | User Manual - Page 237
TOSHIBA PC Health Monitor 165 TOSHIBA Service Station 165 TOSHIBA Zooming Utility 161 TouchPad™ adjusting settings 76 disabling 77 enabling 77 using 73 traveling tips 126 troubleshooting DVD player general problems ® operating system Help and Support 176 problem solving 174 Windows® operating system
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 |
GMAD0021501
1
08/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 170
in this guide.
X500 Series
User’s Guide