Toshiba Qosmio X870 User Guide

Toshiba Qosmio X870 Manual

Get Toshiba Qosmio X870 PDF manuals and user guides View all Toshiba Qosmio X870 manuals
Add to My Manuals
Save this manual to your list of manuals

Toshiba Qosmio X870 manual content summary:

  • Toshiba Qosmio X870 | User Guide - Page 1
    X870 Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For
  • Toshiba Qosmio X870 | User Guide - Page 2
    hands after handling. Model: Qosmio® X870 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
  • Toshiba Qosmio X870 | User Guide - Page 3
    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
  • Toshiba Qosmio X870 | User Guide - Page 4
    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Qosmio X870 | User Guide - Page 5
    frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are
  • Toshiba Qosmio X870 | User Guide - Page 6
    far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait
  • Toshiba Qosmio X870 | User Guide - Page 7
    /or damage this device. NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage
  • Toshiba Qosmio X870 | User Guide - Page 8
    the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com. VCCI Class B Information Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall
  • Toshiba Qosmio X870 | User Guide - Page 9
    or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850
  • Toshiba Qosmio X870 | User Guide - Page 10
    Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over
  • Toshiba Qosmio X870 | User Guide - Page 11
    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
  • Toshiba Qosmio X870 | User Guide - Page 12
    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Qosmio X870 | User Guide - Page 13
    safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain
  • Toshiba Qosmio X870 | User Guide - Page 14
    with RSS 210 of Industry Canada. Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric requires a WiMAX™ enabled device and subscription to a WiMAX™ broadband service. WiMAX™ connectivity may require you to purchase additional software or
  • Toshiba Qosmio X870 | User Guide - Page 15
    , firmware, and software driver are designed to carefully or be required to assist in providing support to any third parties for such modified regulatory approval upon receipt and review of test data documenting that the safety standards and recommendations, TOSHIBA believes Wireless WAN is safe
  • Toshiba Qosmio X870 | User Guide - Page 16
    who continually review and interpret any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of WAN device prior to turning on the equipment. TOSHIBA is not responsible for any radio or television interference
  • Toshiba Qosmio X870 | User Guide - Page 17
    17 Regulatory Information The TOSHIBA Wireless WAN Card must be installed and used in strict accordance with the manufacturer's instructions as is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et
  • Toshiba Qosmio X870 | User Guide - Page 18
    device. Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as use this model properly, read the User's Guide carefully and keep it for your future reference serious injury. Always contact an authorized Toshiba service provider, if any repair or
  • Toshiba Qosmio X870 | User Guide - Page 19
    guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2012 by Toshiba THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR
  • Toshiba Qosmio X870 | User Guide - Page 20
    20 Trademarks Qosmio, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Toshiba Qosmio X870 | User Guide - Page 21
    to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
  • Toshiba Qosmio X870 | User Guide - Page 22
    ......32 Other documentation 32 Service options 32 Chapter 1: Getting Started 33 Selecting a place to work 33 Setting up a work environment 33 Keeping yourself comfortable 34 Computer user comfort recommendations .......34 Good Working Posture 34 Using the notebook with an external keyboard
  • Toshiba Qosmio X870 | User Guide - Page 23
    time 44 Setting up your software 45 Registering your computer with Toshiba 45 Adding optional external devices 45 Adding memory (optional 46 Installing Checking status of the internal storage drive ..........72 Installing drivers and applications 72 Using the touch pad 73 Adjusting touch
  • Toshiba Qosmio X870 | User Guide - Page 24
    Learning the Basics 83 Computing tips 83 Using the keyboard 84 Character keys 85 Function keys 85 Special Windows® keys 86 Backlit keyboard 86 Starting a program 86 Starting a program using the Search computer on 94 Removing a disc with the computer off 95 Toshiba's online resources 95
  • Toshiba Qosmio X870 | User Guide - Page 25
    101 What to do when the battery runs low 102 Setting battery notifications 102 Conserving battery power 103 Power Plans 104 Using the TOSHIBA eco power plan 105 Changing the main battery 105 Removing the battery from the computer .......106 Inserting a charged battery 107 Taking care of
  • Toshiba Qosmio X870 | User Guide - Page 26
    supply mode settings 137 USB Sleep and Music 138 TOSHIBA Accessibility 139 TOSHIBA eco Utility 140 TOSHIBA Service Station 140 TOSHIBA PC Health Monitor 141 Chapter 6: If Something Goes Wrong 142 Problems that are easy to fix 142 Problems when you turn on the computer............143 Windows
  • Toshiba Qosmio X870 | User Guide - Page 27
    DVD Blu-ray Disc™ operating problems 160 Develop good computing habits 161 Data and system configuration backup in the Windows® operating system 162 If you need further assistance 166 Contacting Toshiba 166 Other Toshiba Internet Web sites 167 Toshiba's worldwide offices 167 Appendix A: Hot
  • Toshiba Qosmio X870 | User Guide - Page 28
    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 28
  • Toshiba Qosmio X870 | User Guide - Page 29
    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
  • Toshiba Qosmio X870 | User Guide - Page 30
    prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide
  • Toshiba Qosmio X870 | User Guide - Page 31
    Safety icons 31 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
  • Toshiba Qosmio X870 | User Guide - Page 32
    ❖ A Quick Start document ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty
  • Toshiba Qosmio X870 | User Guide - Page 33
    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
  • Toshiba Qosmio X870 | User Guide - Page 34
    shoulders. ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is clear.
  • Toshiba Qosmio X870 | User Guide - Page 35
    more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area
  • Toshiba Qosmio X870 | User Guide - Page 36
    you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working.
  • Toshiba Qosmio X870 | User Guide - Page 37
    evaluate ways to reduce the stress. Mobile computing tips ❖ When using the notebook at airports, on airplanes or trains, or at meetings, make sure room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to
  • Toshiba Qosmio X870 | User Guide - Page 38
    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
  • Toshiba Qosmio X870 | User Guide - Page 39
    and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface
  • Toshiba Qosmio X870 | User Guide - Page 40
    you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses. Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU
  • Toshiba Qosmio X870 | User Guide - Page 41
    the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug
  • Toshiba Qosmio X870 | User Guide - Page 42
    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
  • Toshiba Qosmio X870 | User Guide - Page 43
    power light on the indicator panel glows red. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's battery light gives you an indication of the battery's current
  • Toshiba Qosmio X870 | User Guide - Page 44
    44 Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows red. After that,
  • Toshiba Qosmio X870 | User Guide - Page 45
    computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your
  • Toshiba Qosmio X870 | User Guide - Page 46
    Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may
  • Toshiba Qosmio X870 | User Guide - Page 47
    Getting Started 47 Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start. Start button Shut
  • Toshiba Qosmio X870 | User Guide - Page 48
    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the
  • Toshiba Qosmio X870 | User Guide - Page 49
    Getting Started 49 Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory
  • Toshiba Qosmio X870 | User Guide - Page 50
    50 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts
  • Toshiba Qosmio X870 | User Guide - Page 51
    computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work
  • Toshiba Qosmio X870 | User Guide - Page 52
    could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top
  • Toshiba Qosmio X870 | User Guide - Page 53
    Getting Started 53 Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Back of computer Slot B Slot A (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the
  • Toshiba Qosmio X870 | User Guide - Page 54
    54 Getting Started Recovering the Internal Storage Drive TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start
  • Toshiba Qosmio X870 | User Guide - Page 55
    to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created
  • Toshiba Qosmio X870 | User Guide - Page 56
    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
  • Toshiba Qosmio X870 | User Guide - Page 57
    when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting
  • Toshiba Qosmio X870 | User Guide - Page 58
    Default Software with user's data" recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For
  • Toshiba Qosmio X870 | User Guide - Page 59
    As a result, any user can access the folders under C:\backup%current date%. To return the data to your private account, you will need to recreate 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll
  • Toshiba Qosmio X870 | User Guide - Page 60
    Software with user's data, and then click Next. (Sample Image) Selecting a process screen 6 A warning screen appears, stating the Toshiba Recovery Wizard will "attempt" to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process
  • Toshiba Qosmio X870 | User Guide - Page 61
    Getting Started 61 Recovering the Internal Storage Drive 8 When the recovery process is complete, the Recovery of Factory Default Software screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software -
  • Toshiba Qosmio X870 | User Guide - Page 62
    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
  • Toshiba Qosmio X870 | User Guide - Page 63
    Getting Started 63 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen 6 The
  • Toshiba Qosmio X870 | User Guide - Page 64
    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
  • Toshiba Qosmio X870 | User Guide - Page 65
    that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image
  • Toshiba Qosmio X870 | User Guide - Page 66
    66 Getting Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 8 Use the on-screen arrow buttons in The size of drive C: field to set the
  • Toshiba Qosmio X870 | User Guide - Page 67
    DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external above, click on your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD
  • Toshiba Qosmio X870 | User Guide - Page 68
    disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
  • Toshiba Qosmio X870 | User Guide - Page 69
    Internal Storage Drive instructions on creating only the operating system files, applications, and drivers originally shipped with the computer are restored. Any to your computer. 3 Turn on your computer. When the initial TOSHIBA screen displays, press the F12 key on your keyboard. The Boot
  • Toshiba Qosmio X870 | User Guide - Page 70
    deletes all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs
  • Toshiba Qosmio X870 | User Guide - Page 71
    to your computer, and then power on the computer. When the initial TOSHIBA screen displays, press F12. Using the arrow keys, select the DVD or depending on which type of media you are using, and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk, and
  • Toshiba Qosmio X870 | User Guide - Page 72
    Management. In the list that appears above, click on your selection. 2 Select Manage. 3 Click Disk Management. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall
  • Toshiba Qosmio X870 | User Guide - Page 73
    NOTE Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (
  • Toshiba Qosmio X870 | User Guide - Page 74
    1 Move the pointer to the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll
  • Toshiba Qosmio X870 | User Guide - Page 75
    stop scrolling, lift your finger off of the touch pad. To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click on Settings. Double-click on Scrolling Circular scrolling and then double-click
  • Toshiba Qosmio X870 | User Guide - Page 76
    the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad. You may be
  • Toshiba Qosmio X870 | User Guide - Page 77
    model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase "Mouse pointer jumps around as you type" into the Search field. Disabling or enabling the touch pad The
  • Toshiba Qosmio X870 | User Guide - Page 78
    port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external display device.
  • Toshiba Qosmio X870 | User Guide - Page 79
    Getting Started 79 Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new
  • Toshiba Qosmio X870 | User Guide - Page 80
    There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 104. There are
  • Toshiba Qosmio X870 | User Guide - Page 81
    desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make
  • Toshiba Qosmio X870 | User Guide - Page 82
    82 Getting Started Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
  • Toshiba Qosmio X870 | User Guide - Page 83
    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
  • Toshiba Qosmio X870 | User Guide - Page 84
    down normally, details such as new icon positions may be lost. Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard
  • Toshiba Qosmio X870 | User Guide - Page 85
    Learning the Basics 85 Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing
  • Toshiba Qosmio X870 | User Guide - Page 86
    Windows® keys Your computer's keyboard has one key and one button that have special functions in Windows®: ❖ Windows® key-Opens the Start menu ❖ Application key-Has a similar function as the secondary mouse button Backlit keyboard Your keyboard comes with a
  • Toshiba Qosmio X870 | User Guide - Page 87
    , it will open it up. You may need to scroll up or down to see the complete list. 2 Click the program group, in this example, Accessories. The Accessories menu is displayed.
  • Toshiba Qosmio X870 | User Guide - Page 88
    88 Learning the Basics Saving your work 3 Click the program, in this example, WordPad. WordPad opens. To close the program, click the Close button in the upper-right corner of the program's window. Saving your work Before you turn off the computer using the Shut down command, save your work on
  • Toshiba Qosmio X870 | User Guide - Page 89
    medium for software, music, and video. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound
  • Toshiba Qosmio X870 | User Guide - Page 90
    ) HDMI® cable to view High Definition content via your Blu-ray Disc™ drive on an external monitor or television. The external monitor or television must support HDMI®. ❖ Some Blu-ray Disc™ movies have online content that can be accessed from the disc. To view this content, your computer must be
  • Toshiba Qosmio X870 | User Guide - Page 91
    Disc™ player console. NOTE Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player. Optical disc drive components The optical disc drive this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates
  • Toshiba Qosmio X870 | User Guide - Page 92
    disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the
  • Toshiba Qosmio X870 | User Guide - Page 93
    the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 6 Push the disc tray in by pressing gently on the Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then
  • Toshiba Qosmio X870 | User Guide - Page 94
    For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to
  • Toshiba Qosmio X870 | User Guide - Page 95
    . 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see
  • Toshiba Qosmio X870 | User Guide - Page 96
    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
  • Toshiba Qosmio X870 | User Guide - Page 97
    the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba settings and the current time and date information. It maintains this information for up to a month while the computer is
  • Toshiba Qosmio X870 | User Guide - Page 98
    completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. To charge
  • Toshiba Qosmio X870 | User Guide - Page 99
    it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock. The
  • Toshiba Qosmio X870 | User Guide - Page 100
    100 Mobile Computing Monitoring battery power Monitoring battery power The computer's main battery light gives you an indication of the main battery's current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows red when the main battery is fully charged ❖
  • Toshiba Qosmio X870 | User Guide - Page 101
    Mobile Computing Monitoring battery power 101 HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep
  • Toshiba Qosmio X870 | User Guide - Page 102
    102 Mobile Computing Monitoring battery power What to do when the battery runs low When the battery runs low you can: ❖ Plug the computer into an external power source and recharge the battery ❖ Place the computer into Hibernation mode and replace the battery with a charged spare (not included
  • Toshiba Qosmio X870 | User Guide - Page 103
    Mobile Computing Monitoring battery power 103 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings
  • Toshiba Qosmio X870 | User Guide - Page 104
    104 Mobile Computing Monitoring battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 Click the Start button and, in the Search field, type Power Options. In the list that appears above, click on your selection. The Windows®
  • Toshiba Qosmio X870 | User Guide - Page 105
    of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, see "Power Plans" on page 104. The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and
  • Toshiba Qosmio X870 | User Guide - Page 106
    the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration
  • Toshiba Qosmio X870 | User Guide - Page 107
    has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery
  • Toshiba Qosmio X870 | User Guide - Page 108
    could cause it to explode and release caustic liquid. ❖ If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com.
  • Toshiba Qosmio X870 | User Guide - Page 109
    or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury. Always dispose of used battery packs in compliance with all applicable laws and
  • Toshiba Qosmio X870 | User Guide - Page 110
    batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/ manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba
  • Toshiba Qosmio X870 | User Guide - Page 111
    Mobile Computing Traveling tips 111 NOTE Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF if your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the Hot Key F12. For more information see "Disabling or enabling
  • Toshiba Qosmio X870 | User Guide - Page 112
    Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences
  • Toshiba Qosmio X870 | User Guide - Page 113
    Exploring Your Computer's Features Exploring the desktop 113 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image)
  • Toshiba Qosmio X870 | User Guide - Page 114
    button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button.
  • Toshiba Qosmio X870 | User Guide - Page 115
    , etc.) Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system comes with a wireless LAN module. This is a technology
  • Toshiba Qosmio X870 | User Guide - Page 116
    174. NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 158. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and
  • Toshiba Qosmio X870 | User Guide - Page 117
    Exploring Your Computer's Features Exploring audio features 117 2 Click the Start button and, in the Search field, type Sound Recorder. In the list that appears above, click on your selection. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording
  • Toshiba Qosmio X870 | User Guide - Page 118
    , click on your selection. The Web Camera indicator light glows when the Web Camera is active. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, or SDXC. These media cards can be used with a variety of digital products: digital
  • Toshiba Qosmio X870 | User Guide - Page 119
    Exploring Your Computer's Features Using the Memory card reader 119 The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) 2; otherwise, skip to step 3. 2 Gently press the card inward to release it. The card pops out slightly.
  • Toshiba Qosmio X870 | User Guide - Page 120
    120 Exploring Your Computer's Features Using the Memory card reader 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media
  • Toshiba Qosmio X870 | User Guide - Page 121
    utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Recovery Media Creator ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility 121
  • Toshiba Qosmio X870 | User Guide - Page 122
    122 Utilities TOSHIBA Assist ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click
  • Toshiba Qosmio X870 | User Guide - Page 123
    Utilities TOSHIBA Assist 123 Connect The feature available in this category is Bluetooth® Settings. (Sample Image) TOSHIBA Assist window - Connect tab
  • Toshiba Qosmio X870 | User Guide - Page 124
    124 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window - Secure tab
  • Toshiba Qosmio X870 | User Guide - Page 125
    Utilities TOSHIBA Assist 125 Protect & Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility. (Sample Image) TOSHIBA Assist window - Protect & Fix tab
  • Toshiba Qosmio X870 | User Guide - Page 126
    126 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window - Optimize
  • Toshiba Qosmio X870 | User Guide - Page 127
    recovery media, see "Creating recovery media" on page 66. TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click the Start button and, in the
  • Toshiba Qosmio X870 | User Guide - Page 128
    additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE
  • Toshiba Qosmio X870 | User Guide - Page 129
    Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. (Sample Image) Supervisor Password tab 4 Click Registered. 5 Enter your password, and then enter it again to verify.
  • Toshiba Qosmio X870 | User Guide - Page 130
    Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. 6 Click OK
  • Toshiba Qosmio X870 | User Guide - Page 131
    Secure tab. 3 Click the User Password icon. 4 Click Not Registered. 5 Follow the on-screen instructions to remove the user password. TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. NOTE
  • Toshiba Qosmio X870 | User Guide - Page 132
    PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click the Start button and, in the Search field, type PC Diagnostic Tool. In the list that appears above, click on
  • Toshiba Qosmio X870 | User Guide - Page 133
    Search field, type Mouse. In the list that appears above, click on your selection. Or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Wheel You may
  • Toshiba Qosmio X870 | User Guide - Page 134
    screen appears. (Sample Image) TOSHIBA HWSetup screen - General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Setting-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Setting by
  • Toshiba Qosmio X870 | User Guide - Page 135
    Sleep and Charge function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button and, in the Search field, type Sleep Utility. In the
  • Toshiba Qosmio X870 | User Guide - Page 136
    136 Utilities TOSHIBA Sleep Utility are compliant with the USB specification. In those cases, power on the computer to charge the device. NOTE ❖ When "USB Sleep and Charge
  • Toshiba Qosmio X870 | User Guide - Page 137
    Utilities TOSHIBA Sleep Utility 137 Metal paper clips or hair pins/clips the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode
  • Toshiba Qosmio X870 | User Guide - Page 138
    the utility and turn the computer on to charge the device, or use a different charging device. USB Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the "Sleep and Music" feature that allows you to listen to music stored on a portable audio device using the
  • Toshiba Qosmio X870 | User Guide - Page 139
    lets you make the Fn key a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click the Start button and, in the Search field, type Accessibility. In the
  • Toshiba Qosmio X870 | User Guide - Page 140
    select ON in the upper-left section of the screen. For more information on the TOSHIBA eco power plan and utility, click the Help button at the bottom of the window. TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated
  • Toshiba Qosmio X870 | User Guide - Page 141
    volume, wireless communication switch, docking and USB information), date of initial system use, and also computer and device TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA
  • Toshiba Qosmio X870 | User Guide - Page 142
    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
  • Toshiba Qosmio X870 | User Guide - Page 143
    again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow
  • Toshiba Qosmio X870 | User Guide - Page 144
    144 If Something Goes Wrong Problems when you turn on the computer The computer displays the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer's memory has been lost
  • Toshiba Qosmio X870 | User Guide - Page 145
    support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem
  • Toshiba Qosmio X870 | User Guide - Page 146
    to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖
  • Toshiba Qosmio X870 | User Guide - Page 147
    system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click the Start button and, in the Search field, type Help and
  • Toshiba Qosmio X870 | User Guide - Page 148
    not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one
  • Toshiba Qosmio X870 | User Guide - Page 149
    module, following the instructions in "Removing a memory module" on page 51. 3 Reinstall the memory module, following the instructions in "Installing a optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/
  • Toshiba Qosmio X870 | User Guide - Page 150
    need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for
  • Toshiba Qosmio X870 | User Guide - Page 151
    or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the external monitor. To do this, press F4. If this does not correct the problem, press F4 again to return the display priority to its previous setting. HINT:
  • Toshiba Qosmio X870 | User Guide - Page 152
    Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous
  • Toshiba Qosmio X870 | User Guide - Page 153
    sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or , click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it opens, click Defragment disk.
  • Toshiba Qosmio X870 | User Guide - Page 154
    and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc ), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc
  • Toshiba Qosmio X870 | User Guide - Page 155
    you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check
  • Toshiba Qosmio X870 | User Guide - Page 156
    other applications during Blu-ray Disc™ playback. ❖ Blu-ray Disc™ player does not support DVD playback. Please use Windows Media® player or "TOSHIBA DVD Player" for DVD playback. ❖ Blu-ray Disc™ playback feature support may vary with each Blu-ray Disc™. Please contact content publisher directly with
  • Toshiba Qosmio X870 | User Guide - Page 157
    firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in instructions that came with the printer. You may have connected the printer while the computer is on. Disable
  • Toshiba Qosmio X870 | User Guide - Page 158
    problems NOTE This section provides general troubleshooting tips for networking problems the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), by the Windows® operating system, and that the driver is loaded. To access the Device Manager,
  • Toshiba Qosmio X870 | User Guide - Page 159
    point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The Windows® operating system wireless management utility does to determine if this is the case, contact that vendor's support group for further advice.
  • Toshiba Qosmio X870 | User Guide - Page 160
    can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned on page 148 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new
  • Toshiba Qosmio X870 | User Guide - Page 161
    Computing tips" on page 83 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Qosmio X870 | User Guide - Page 162
    system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
  • Toshiba Qosmio X870 | User Guide - Page 163
    To do this: 1 Click Start, All Programs, Accessories, System Tools, and then System Restore. 2 Select store on its internal storage drive. Since problems with either hardware or software can make of the optical disc drives built into recent Toshiba portable computer models can write to (or
  • Toshiba Qosmio X870 | User Guide - Page 164
    and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files." Microsoft® Office and Adobe® Photoshop®, or utility software such as special toolbars for your web browser). ❖ Create a restore point (refer
  • Toshiba Qosmio X870 | User Guide - Page 165
    will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
  • Toshiba Qosmio X870 | User Guide - Page 166
    to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Qosmio X870 | User Guide - Page 167
    and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92
  • Toshiba Qosmio X870 | User Guide - Page 168
    A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL
  • Toshiba Qosmio X870 | User Guide - Page 169
    Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖
  • Toshiba Qosmio X870 | User Guide - Page 170
    170 Hot Keys/TOSHIBA Cards Hot key functions Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the
  • Toshiba Qosmio X870 | User Guide - Page 171
    Cards Hot key functions 171 Output (Display switch) This TOSHIBA Card or hot key cycles through the poweron display options. Only the first option is available if no external monitor is attached. The last option
  • Toshiba Qosmio X870 | User Guide - Page 172
    172 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended
  • Toshiba Qosmio X870 | User Guide - Page 173
    Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions This hot key decreases the speaker volume. 173 This hot key increases the speaker volume. This hot key mutes the sound coming from the computer. This hot key allows you to zoom out. This hot key allows you to zoom in.
  • Toshiba Qosmio X870 | User Guide - Page 174
    Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-
  • Toshiba Qosmio X870 | User Guide - Page 175
    Cards Hot key functions 175 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or [Space bar] (Sample Image) Screen
  • Toshiba Qosmio X870 | User Guide - Page 176
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Qosmio X870 | User Guide - Page 177
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Qosmio X870 | User Guide - Page 178
    Dual Inline Memory Module DOS Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal
  • Toshiba Qosmio X870 | User Guide - Page 179
    SD SDRAM SSD TFT USB URL WAN www Read-Only Memory Real-Time Clock Secure Digital Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide
  • Toshiba Qosmio X870 | User Guide - Page 180
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Qosmio X870 | User Guide - Page 181
    and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed circuit boards. click-To press and release the pointing device's primary button without moving the pointing device. In the Windows® operating system, this refers to the pointing device's left
  • Toshiba Qosmio X870 | User Guide - Page 182
    the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache disk drives, and modems are examples of devices. device driver-A program (called a "driver") that permits a computer to communicate with a device.
  • Toshiba Qosmio X870 | User Guide - Page 183
    See also file. double-click-To press and release the pointing device's primary button rapidly twice without mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or disable. eSATA-An external device that supports hot swapping and fast data transfer.
  • Toshiba Qosmio X870 | User Guide - Page 184
    184 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file
  • Toshiba Qosmio X870 | User Guide - Page 185
    with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination
  • Toshiba Qosmio X870 | User Guide - Page 186
    186 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Qosmio X870 | User Guide - Page 187
    187 Glossary motherboard-The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt-See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as
  • Toshiba Qosmio X870 | User Guide - Page 188
    device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs the properties of a file include the file's type, size, and creation date. R RAM (Random Access Memory)-Volatile memory that can be written to
  • Toshiba Qosmio X870 | User Guide - Page 189
    displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare
  • Toshiba Qosmio X870 | User Guide - Page 190
    matrix display. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See
  • Toshiba Qosmio X870 | User Guide - Page 191
    191 Glossary Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide network of Web sites linked
  • Toshiba Qosmio X870 | User Guide - Page 192
    Index A AC adaptor 41 AC power 98 AC power light 41 accessing network 116 adding memory check total memory 54 memory (optional) 46 optional external devices 45 adequate ventilation cooling fan 40 adjusting touch pad settings 76 audio features 116 B backing up files 84, 88 backlit keyboard 86 battery
  • Toshiba Qosmio X870 | User Guide - Page 193
    taking care of 108 battery indicator light 101 BIOS Setup see TOSHIBA Hardware Setup 135 Blu-ray Disc™ using 90, 91 button operating system 112 Device Manager fixing a problem 148 directing display output 79 disabling touch pad 77, 172 display troubleshooting 152 display devices external 78 display,
  • Toshiba Qosmio X870 | User Guide - Page 194
    88 function keys 85 H headphones using 117 Help and Support troubleshooting 147 hot key disabling or enabling wireless devices 174 display brightness backlit 86 character keys 85 function keys 85 hot keys 173 special Windows® keys 86 troubleshooting 151 using 84 keys backlit 86 function keys 85 L
  • Toshiba Qosmio X870 | User Guide - Page 195
    51, 53 microphone using 116 monitor connecting 79 monitor problems troubleshooting 151 monitoring battery power 100 mouse utility 133 moving manual eject hole 92 playing optical media 93 recording optical media 94 removing a disc 94, 95 troubleshooting 154 using 89, 91 optical discs troubleshooting
  • Toshiba Qosmio X870 | User Guide - Page 196
    saving options 103 precautions safety 38 printer troubleshooting 157 problem solving contacting Toshiba 166 Startup options 146 program, starting 86 creating recovery DVDs/media 66 erasing internal storage drive 70 installing drivers and applications 72 internal storage drive 54 out-of-box state
  • Toshiba Qosmio X870 | User Guide - Page 197
    Face Recognition Utility 131 TOSHIBA Hardware Setup 134 TOSHIBA PC Diagnostic Tool Utility 132 TOSHIBA PC Health Monitor 141 TOSHIBA Recovery Media Creator 127 TOSHIBA Service Station 140 TOSHIBA Sleep Utility 135 touch pad using 73 traveling tips 110 troubleshooting 151 AC power light is blinking
  • Toshiba Qosmio X870 | User Guide - Page 198
    Support, Windows® operating system 147 high-pitched noise 157 installing hardware/software 164 keyboard 151 keyboard will not respond 143 memory problems 149 missing files/trouble 118 optical disc drive 89 TOSHIBA eco power plan 105 troubleshooting 145 Windows® Start menu starting a program
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
GMAD00305010
05/12
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 142
in this guide.
X870 Series
User’s Guide