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If Something Goes Wrong, Problems that are easy to fix

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Chapter 8 If Something Goes Wrong Some problems you may encounter when using your notebook computer are relatively easy to identify and solve. Others may require help from your dealer, your network administrator or the manufacturer of a software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs. 206

Section	Page
Satellite® 1410/1415 Series User’s Guide	1
Contents	18
Introduction	27
This guide	27
Safety icons	28
Other icons used	29
Other documentation	29
Service options	30
Chapter 1: Finding Your Way Around	31
Making sure you have everything	31
Front with the display closed	32
Back	33
Right side	34
Left side	35
Front with the display open	36
Keyboard indicator lights	38
System indicator panel	39
CD/DVD control buttons	40
Underside	41
Chapter 2: Getting Started	43
Selecting a place to work	43
Creating a computer-friendly environment	43
Keeping yourself comfortable	44
Precautions	47
Setting up your computer	48
Setting up your software	49
Registering your computer with Toshiba	50
Adding external devices	50
Installing additional memory (optional)	51
Connecting a mouse	58
Connecting a printer	58
Connecting a USB printer	58
Connecting a parallel printer	58
Using external display devices	59
Connecting an external monitor	59
Directing the display output when you turn on the computer	60
Adjusting the quality of the external display	60
Display limitations	61
Connecting an external diskette drive	62
Using an external keyboard	62
Connecting to a power source	63
Charging the battery	65
Using the computer for the first time	66
Opening the display panel	66
Turning on the power	66
Activating the power-on password	68
Important information on your computer’s built-in LCD sensor	69
Using the TouchPad	70
Primary and secondary control buttons	71
Disabling or enabling the TouchPad	71
Setting up a printer	73
Setting up the fax function	75
Powering off the computer	77
Caring for your computer	77
Cleaning the computer	78
Moving the computer	78
Using a computer lock	78
Chapter 3: Learning the Basics	80
Computing tips	80
Using the keyboard	81
Character keys	82
Ctrl, Fn, and Alt keys	82
Function keys	82
Windows® special keys	83
Overlay keys	83
Emulating a full-size keyboard	85
TOSHIBA Console button	85
Starting a program	86
Saving your work	86
Printing your work	87
Using diskettes	88
Inserting and removing diskettes	89
Caring for diskettes	89
Backing up your files	90
Copying to a diskette	90
Playing a CD or DVD	91
Drive components and control buttons	92
CD/DVD control buttons	93
CD/DVD and Digital audio modes	94
Inserting a disc	95
Playing an audio CD	97
Viewing the contents of a CD or DVD	99
Removing a disc with the computer on	100
Removing a disc with the computer off	100
Caring for CDs and DVDs	101
Using the DVD-ROM or multi-function drive	101
Setting up for communications	102
Connecting the modem	102
Connecting your computer to a network	103
Powering down the computer	104
Turn Off or Shut down command	104
Restart command	105
Hibernation command	105
Standby command	106
Using Turn Off or Shut down	106
Turning off or shutting down more quickly	108
Starting again after Turn Off or Shut down	110
Using Hibernation	110
Enabling the Hibernation command	111
Going into Hibernation mode	112
Going into Hibernation mode more quickly	113
Starting again from Hibernation	116
Using Standby	117
Going into Standby mode more quickly	118
Starting again from Standby	121
Chapter 4: Mobile Computing	122
Toshiba's energy-saver design	122
Running the computer on battery power	122
Using additional batteries	123
Battery safety precautions	123
Maximizing battery life	124
Charging batteries	126
Charging the main battery	126
Charging the RTC battery	127
Monitoring battery power	127
Determining remaining battery power	128
Conserving battery power	129
What to do when the battery runs low	129
Setting battery alarms	130
Changing the main battery	131
Removing the battery from the computer	131
Removing the battery from the battery cover	132
Inserting a charged battery	133
Disposing of used batteries safely	134
Traveling tips	135
Chapter 5: Getting to Know the Windows® XP Operating System	136
Lesson 1: Exploring the desktop	137
Finding your way around the desktop	137
Windows® XP file system	139
Lesson 2: Using the TouchPad and control buttons together	140
Lesson 3: Learning about the Internet	144
Lesson 4: Creating a new document	145
Lesson 5: Creating a new folder	147
Lesson 6: Starting programs	148
Lesson 7: Resizing, repositioning, and hiding windows	150
Using the taskbar	151
Minimizing and maximizing windows	151
Resizing and moving windows	152
Lesson 8: Closing programs	153
Lesson 9: Creating shortcuts	154
Creating a shortcut to the Calculator	154
Creating a shortcut to the Character Map	155
Lesson 10: Changing the screen saver	157
Lesson 11: Setting the date and time	159
Lesson 12: Removing objects from the desktop	160
Lesson 13: Using System Restore	162
Lesson 14: If I am lost, what do I do?	163
Windows® XP Help and Support	163
Using the Windows® XP tour	165
Lesson 15: Turning off your computer	166
Chapter 6: Exploring Your Options	167
Windows® XP special features	167
Personalizing your desktop	168
Customizing the taskbar	168
Changing desktop and browsing style	169
Personalizing individual windows	170
Customizing window toolbars	171
Displaying information about each folder	172
Using your computer at the office	174
Exchanging data with another computer	174
Setting up a direct cable connection	174
Setting up for communications	175
Connecting your computer to a network	177
Accessing the wireless modules using your system tray	178
An overview of using the Internet	178
The Internet	179
The World Wide Web	179
Internet Service Providers	179
Connecting to the Internet using a telephone line	180
Surfing the Internet	180
Internet features	181
Uploading and downloading files from the Internet	181
Toshiba’s online resources	182
Exploring video features	182
Viewing presentations or DVD movies on your television	182
Playing DVDs	183
Exploring audio features	183
Recording sounds	184
Using a microphone	184
Adjusting recording quality	185
Using external speakers or headphones	186
Using PC Cards	187
PC Card supporting software	187
Inserting PC Cards	188
Removing PC Cards	189
Hot swapping	189
Chapter 7: Toshiba Utilities	191
TOSHIBA Accessibility	191
Fnesse	192
Starting Fnesse	193
Assigning a key to a program or document	194
Viewing existing key assignments	196
Changing or removing existing key assignments	196
Hotkey utility	196
TOSHIBA Console	197
Customize Your Computer	198
Security	199
Power Management	199
TOSHIBA Button Controls	202
Toshiba Hardware Setup	203
Chapter 8: If Something Goes Wrong	206
Problems that are easy to fix	206
Problems when you turn on the computer	208
The Windows® operating system is not working	209
Using Startup options to fix problems	210
Internet problems	211
The Windows® XP operating system can help you	211
Resolving a hardware conflict	212
A plan of action	212
Resolving hardware conflicts on your own	213
Fixing a problem with Device Manager	214
Memory module problems	216
Power and the batteries	217
Keyboard problems	218
Display problems	219
Disk drive problems	221
DVD-ROM or multi-function drive problems	223
Sound system problems	224
PC Card problems	224
Printer problems	227
Modem problems	228
Develop good computing habits	229
If you need further assistance	230
Before you call	230
Contacting Toshiba	231
Other Toshiba Internet Web sites	232
Toshiba’s worldwide offices	233
Appendix A: Hot Keys	236
Volume Mute	236
Instant password security	237
Without a password	237
With a password	237
Maintaining security when the battery isn’t fully charged	238
Power usage mode	239
Standby mode	240
Hibernation mode	241
Display modes	242
Display brightness	243
Disabling or enabling the TouchPad	243
Keyboard hot keys	243
Appendix B: Power Cable Connectors	244
USA and Canada	244
United Kingdom	244
Australia	244
Europe	244
Glossary	245