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Toshiba Satellite A135-S4407 User Guide 3 - Page 172

The Windows® operating system can help you, Resolving a hardware conflict, A plan of action

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172 If Something Goes Wrong Resolving a hardware conflict The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the search field, type in the topic for which you need help and follow the on-screen instructions. ❖ Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click Start, then click Help and Support, or press F1. 2 Click Troubleshooting in the Find an answer section. A list of category links appears. 3 Click a topic under Hardware and drivers and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is. A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be timeconsuming and frustrating. The recommended procedure for getting multiple devices to work together is to add and set up one device at a time. After you add each device, test it to make sure it and all previously connected devices work.

Section	Page
Satellite® A130/A135 Series User’s Guide	1
Contents	26
Introduction	33
This guide	34
Safety icons	35
Other icons used	35
Other documentation	36
Service options	36
Chapter 1: Getting Started	37
Selecting a place to work	37
Creating a computer-friendly environment	37
Keeping yourself comfortable	38
Precautions	38
Important information on your computer’s cooling fan	39
Setting up your computer	40
Setting up your software	40
Registering your computer with Toshiba	41
Adding optional external devices	41
Connecting to a power source	42
Charging the main battery	44
Using the computer for the first time	45
Opening the display panel	45
Your computer’s features and specifications	46
Turning on the power	46
Adding memory (optional)	47
Installing a memory module	48
Removing a memory module	53
Checking total memory	55
Hard Drive Recovery Utilities	55
Creating Recovery CDs/DVDs	56
Hard Disk Drive Recovery Options	57
Installing drivers and applications	63
Using the TouchPad™	63
Scrolling with the TouchPad™	64
Control buttons	64
Disabling or enabling the TouchPad™	64
Using the Dual Mode Pad	65
Using Dual Mode	65
Using external display devices	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	68
Using an external keyboard	69
Using a mouse	69
Connecting a printer	69
Setting up a printer	70
Connecting an optional external diskette drive	71
Turning off the computer	71
Options for turning off the computer	72
Using the Shut Down command	74
Using and configuring Hibernation mode	76
Using and configuring Sleep mode	78
Closing the display panel	81
Caring for your computer	81
Cleaning the computer	81
Moving the computer	81
Using a computer lock	82
Chapter 2: Learning the Basics	83
Computing tips	83
Using the keyboard	84
Character keys	85
Making your keyboard emulate a full-size keyboard	85
Ctrl, Fn, and Alt keys	86
Function keys	86
Special Windows® keys	86
Overlay keys	87
Using the overlay to type numeric data	87
Starting a program	88
Starting a program from the Start menu	88
Starting a program from Windows® Explorer	89
Starting a program using the Start Search field	90
Saving your work	90
Printing your work	92
Backing up your work	93
Restoring your work	93
Using the optical drive	94
Optical drive components	94
Media control buttons	95
Inserting a compact disc	96
Playing an audio CD	97
Playing optical media	98
Creating a CD/DVD	99
Removing a disc with the computer on	99
Removing a disc with the computer off	100
Caring for CD or DVD discs	100
Toshiba’s online resources	100
Chapter 3: Mobile Computing	101
Toshiba’s energy-saver design	101
Running the computer on battery power	101
Battery Notice	102
Power management	103
Using additional batteries	103
Charging batteries	103
Charging the main battery	104
Charging the RTC battery	104
Monitoring main battery power	105
Determining remaining battery power	107
What to do when the main battery runs low	107
Setting battery notification	108
Conserving battery power	109
Power Plans	110
Using a hot key to set the Power Plan	111
Changing the main battery	112
Removing the battery from the computer	112
Inserting a charged battery	114
Taking care of your battery	115
Safety precautions	115
Maintaining your battery	116
Disposing of used batteries	117
Traveling tips	118
Chapter 4: Exploring Your Computer’s Features	119
Exploring the desktop	119
Finding your way around the desktop	120
Setting up for communications	122
Connecting the modem to a telephone line	123
Connecting your computer to a network	124
An overview of using the Internet	126
The Internet	127
The World Wide Web	127
Internet Service Providers	127
Connecting to the Internet	127
Surfing the Internet	128
Internet features	128
Uploading to, and downloading files from, the Internet	129
Exploring audio features	129
Recording sounds	129
Using external speakers or headphones	130
Using PC Cards	131
Inserting a PC Card	131
Removing a PC Card	132
Setting up a PC Card for your computer	132
Using the Bridge Media Adapter Slot	133
Inserting memory media	133
Removing memory media	134
Using the i.LINK® port	134
Chapter 5: Toshiba Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
Setting passwords	141
Using an instant password	141
Using a supervisor password	141
Using a user password	143
Deleting a user password	144
TOSHIBA PC Diagnostic Tool Utility	145
Mouse Utility	146
Toshiba Hardware Setup	147
TOSHIBA Zooming Utility	149
CD/DVD Drive Acoustic Silencer	150
TOSHIBA Accessibility	151
Fingerprint Authentication Utility	152
Fingerprint utility limitations	152
Fingerprint Enrollment	152
Fingerprint Logon	153
Power-on Security	154
Control Center	155
Password Bank	156
Care and maintenance of your fingerprint reader	160
Fingerprint reader limitations	162
ConfigFree™	162
Getting Started	163
ConfigFree Utilities	163
Chapter 6: If Something Goes Wrong	166
Problems that are easy to fix	166
Problems when you turn on the computer	167
The Windows® operating system is not working	170
Using Startup options to fix problems	170
Internet problems	171
The Windows® operating system can help you	172
Resolving a hardware conflict	172
A plan of action	172
Fixing a problem with Device Manager	173
Memory problems	174
Power and the batteries	175
Keyboard problems	176
Display problems	177
Disk drive problems	179
Optical drive problems	180
Sound system problems	181
PC Card problems	182
Printer problems	184
Wireless networking problems	185
DVD operating problems	187
Develop good computing habits	188
Data and system configuration backup in the Windows® operating system	189
If you need further assistance	194
Before you contact Toshiba	194
Contacting Toshiba	195
Other Toshiba Internet Web sites	196
Toshiba’s worldwide offices	196
Appendix A: Hot Keys	198
Hot Key Cards	198
Using the Hot Key Cards	199
Application Cards	200
Using the Application Cards	200
Card Case	201
Hot Key Functions	202
Volume Mute	202
Password security	203
Power plan	205
Sleep mode	206
Hibernation mode	207
Display modes	208
Display brightness	209
Disabling or enabling wireless devices	210
Disabling or enabling the TouchPad™ or Dual Mode Pad	211
Zooming applications in/out	212
Keyboard hot key functions	212
Appendix B: Power Cord/Cable Connectors	213
Glossary	214
A	216
B	216
C	217
D	218
E	220
F	220
G	221
H	221
I	222
K	222
L	222
M	223
N	223
O	224
P	224
R	225
S	226
T	226
U	226
W	227