Toshiba Satellite C55-A5126 User Guide

Toshiba Satellite C55-A5126 Manual

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  • Toshiba Satellite C55-A5126 | User Guide - Page 1
    Satellite®/Satellite Pro® C40/C50/C70 - A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS
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    state of California only. Model: Satellite®/Satellite Pro® C40/C50/C70 - set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    "Critical applications" means life support systems, medical applications, connections not installed and used in accordance with the instructions, it may cause harmful interference to radio Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    of scientists who continually review and interpret the extensive environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are normal operation is minimized. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are
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    problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba Satellite systems. Please note that high-power radars are allocated as primary users
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    User's Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service
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    signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
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    for harmful interference to co-channel Mobile Satellite systems. Please note that high-power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards
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    crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must how to trade-in or recycle your product, visit www.reuse.toshiba.com. Europe - Restrictions for use of 2.4 GHz Frequencies in
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    11 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise.
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    channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for
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    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
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    stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of
  • Toshiba Satellite C55-A5126 | User Guide - Page 15
    INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT
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    Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba the United States and other countries. Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft
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    to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
  • Toshiba Satellite C55-A5126 | User Guide - Page 18
    24 This guide 26 Safety icons 27 Other icons used 27 Your computer's features and specifications ....28 Documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30 Computer user comfort
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    the main battery 40 Using the computer for the first time 40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut recovery media 56 Refresh your PC (with user's data 57 Reset your PC 59 Installing drivers and applications 62 Using the touch pad 63
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    72 Computing tips 72 Using the keyboard 73 Function keys 74 Special Windows® keys 75 Touch screen 75 Touch screen navigation 75 Mouse properties Toshiba's online resources 83 Chapter 3: Mobile Computing 84 Toshiba's energy-saver design 84 Running the computer on battery power 84 Battery
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    precautions 97 Maintaining your battery 97 Disposing of used batteries 98 Traveling tips 99 Chapter 4: Exploring Your Computer's Features 100 Exploring the Start screen 100 Charms 101 Tiles 102 Exploring the desktop 102 Finding your way around the desktop 102 Windows® Store 104 Setting up
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    a user password 119 System Settings 120 Function Key 122 Recovery Media Creator 123 Service Station 123 TOSHIBA Application Installer 124 Chapter 6: If Something Goes Wrong 125 Problems that are easy to fix 125 Problems when you turn on the computer............126 The Windows® operating
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    Wireless networking problems 142 DVD operating problems 143 Develop good computing habits 144 Data and system configuration backup in the Windows® operating system 145 If you need further assistance 149 Contacting Toshiba 150 Other Toshiba Internet Web sites 150 Toshiba's worldwide offices
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    stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer ships with default power settings Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy.
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    restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment differ from its retail version (if available), and may not include user manuals or all program functionality.
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    various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and
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    Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    : ❖ An electronic version of the User's Guide (this document) ❖ A Quick Start document ❖ It may also include other documentation For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of service programs to complement its standard
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    and tips for working comfortably throughout the day. Computer user comfort recommendations Good Working Posture ❖ Adjust your chair height should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest.
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    . Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm
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    32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don't rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The
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    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
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    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do not turn on the power again until you have taken the computer to an authorized service
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    36 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs
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    setup steps up to and including "Setting up your software" on page 41 before adding external or internal components to your computer. These computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may
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    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
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    with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected
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    40 Getting Started Charging the main battery Charging the main battery NOTE The computer battery may not be accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the
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    and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly
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    upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel's storage
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    the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. 3 In
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    , you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 41. After starting your computer for the first time you may want to: ❖ Add more memory (see
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    the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm.
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    Adding memory (optional) Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure upside down on the cloth. 7 Remove the main battery. For information on removing the battery, see "Removing the battery from the computer" on page 94.
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    the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 must remove a module by performing steps 2-3 of "Removing a memory module" on page 50.
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    48 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory
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    be installed, it must be installed in Slot A. 16 Replace the memory module slot cover and secure it using the screw(s). 17 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 95.
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    you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in "Checking total memory" on page 52. Removing a memory module If you need to remove a memory module: 1 Complete steps 1-10 in "Installing a memory module" on
  • Toshiba Satellite C55-A5126 | User Guide - Page 51
    the memory module 4 Replace the memory module slot cover and secure it using the screw(s). 5 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 95. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface
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    this: Press the ( ) + X keys, and then click System. The System window appears. Installed memory (RAM) is displayed below the System heading. If the computer cover (complete steps 1-10 in "Installing a memory module" on page 45), and then check that the module is inserted completely into the socket
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    your system without losing your data. Reset your PC See "Refresh your PC (with user's data)" on page 57. This option allows you to remove all data from your system and reinstall Windows®. See "Reset your PC" on page 59. A recovery image of your computer is stored on the internal storage drive
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    to external media using Windows® or another backup program. For more information, see "Backing up your work" on page 78. Creating recovery you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media
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    disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
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    instructions on creating recovery media, see "Creating recovery media" on page 54. NOTE When you restore your system, only the operating system files, applications, and drivers external media using Windows® or another backup program. For more information, see "Backing up your work" on page 78. To
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    Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the user's data) Using "Refresh your PC" recovers your internal storage drive to factory default state and attempts to save your data. Toshiba Windows® charms appear click or touch the Settings ( ) charm.
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    Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to
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    complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see "Backing up your work" on page 78). NOTE During the recovery
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    the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General. 5 Scroll down to "Remove everything and reinstall Windows," and click or touch Get Started. The "Reset your PC" screen appears. (Sample
  • Toshiba Satellite C55-A5126 | User Guide - Page 61
    "Ready to reset your PC" screen appears. (Sample Image) Ready to reset your PC screen 8 Click or touch the Reset button. The "Resetting your PC" window appears. When the process is complete your system will reboot your
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    computer. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection. If you are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear
  • Toshiba Satellite C55-A5126 | User Guide - Page 63
    NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (
  • Toshiba Satellite C55-A5126 | User Guide - Page 64
    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to presses while you type. See "Disabling or enabling the touch pad" on page 66.
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    of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For more information, see "Disabling or enabling the touch pad" on page
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    on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external
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    order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window
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    from the right edge. When the Windows® charms appear, click or touch and Support for details. You may page 110. Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer's battery, see "Taking care of your battery" on page
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    Getting Started 71 Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 78 for further information. HINT: Some programs have an automatic save feature that
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    the data on it unless you have a separate backup copy. For more information, see "Data and system configuration backup in the Windows® operating system" on page 145. ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files
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    + PRTSC key. (This only applies to models with a 10-key keypad.) To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 152.
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    one key and one button that have special functions in Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 100 ❖ Application key-Has a similar function as the
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    screen to display the Windows® charms. Double-tap-Tap quickly twice to zoom in. For example, doubletap a section of a Web page to zoom in on that right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm, click or touch Settings
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    corner of the screen or swipe in from the right edge. When the Windows® charms slide out from the right, click or touch the Search ( ) upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm. (Sample Image) Searching for
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    see "Backing up your data or your entire computer with the Windows® operating system" on page 147. HINT: Backing up all the files on your internal discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features
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    disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the
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    80 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button
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    happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually music CD, open Windows Media® Player and
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    on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press
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    and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future
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    efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a Lithium-Ion (Li-Ion) battery that provides power when you are away
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    components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific battery. For more information about Windows® power plans, see "Power Plans" on page 92. The computer also has an internal real-time-clock (RTC) battery. The RTC battery
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    system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before
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    back up of your data to external media before discharging the battery. For more information, see "Backing up your work" on page 78 Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store
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    electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When
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    suspended (using the Windows® operating system Sleep command). System indicator lights AC power light/Battery light ON/OFF battery's remaining capacity and perform its calculations. Move the pointer over the power icon in the notification area, see "Finding your way around the desktop" on page
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    goes off. To change the default notification settings: 1 While on the desktop, click or touch the Battery ( ) icon in the notification area. 2 Click or touch More power options. The Power Options window appears. 3 Click or touch Change plan settings under the power plan to be customized. The Edit
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    power 4 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs
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    . To do this: 1 While on the desktop, click or touch the Battery ( ) icon in the notification area. 2 Click or touch More power options. The Windows® Power Options window appears. (Sample Image) Windows® Power Options window 3 Select an appropriate plan for your work environment or create your own
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    advanced power settings to access settings for battery notification levels, internal storage drive power save for maximum battery time. The Balanced plan is a compromise between battery time and plan, see "Power Plans" on page 92. The eco Utility® monitors page 115. For more information on the eco power
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    down your computer or put it into Hibernation mode before changing the battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see "To Shut down your computer" on page 42. 3 Unplug and remove any cables connected to the computer, including
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    is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible
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    Illustration) Inserting the battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of "Removing the battery from the computer" on page 94. 6 Restart
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    ❖ Other unusual events during use, such as abnormal sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in
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    Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different regarding where to recycle old batteries or how to dispose of them properly. In addition, Toshiba's recycling initiatives include recycling programs
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    The environmental precautions listed in "Selecting a place to work" on page 29, also apply while traveling. ❖ Never leave your computer on manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.
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    clicking or touching the Start charm, see "Charms" on page 101. You can also use the Windows® key ( ) on your keyboard or on the LCD please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features
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    's Features Exploring the Start screen 101 For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform
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    perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. pattern. Icons Notifications Taskbar Notification area (Sample Image) Windows® Desktop screen Icons An icon represents a folder, file
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    file contents appears. Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it, or see "Help file" on page 153. Taskbar Each time you open a program, a button associated with that program appears on
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    many tasks you perform every day. User experience notifications can be set for touch or the click of your mouse. In the Windows® Store you can search for and browse thousands of browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖
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    services. swipe in from the right edge. When the Windows® charms appear, click the Settings ( ) TOSHIBA Function Keys" on page 152. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page
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    you are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm and, in the Search field, type Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder
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    Exploring Your Computer's Features Using the Web Camera 107 Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing. TECHNICAL NOTE: When using amplified speakers, use speakers that
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    to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts
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    pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to
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    the icons shown in the sample images are applicable only if the related utility is available on your system. ❖ Desktop Assist ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 110
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    from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click or touch the Desktop Assist icon. The Desktop Assist window appears. (Sample Image) Desktop Assist window The Desktop Assist offers several options: ❖ Media & Entertainment ❖ Tools & Utilities
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    112 Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optical Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist window - Media & Entertainment tab
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    Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Password Utility ❖ System Settings ❖ Function Key 113 (Sample Image) Desktop Assist window - Tools & Utilities tab
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    114 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide (Sample Image) Desktop Assist window - Support & Recovery tab
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    double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch eco Utility. The eco Utility® window appears. (Sample Image) eco Utility® window 4 To activate the eco power plan, select eco Mode on the left side. 5 Click or touch the eco Mode button. 6 Click or
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    you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This is useful if more than one
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    or touch Supervisor Password. 5 Click or touch Set. 6 Enter your password, and then enter it again to verify. 7 Click or touch Set. NOTE Under User Policy, this option may or may not ask for password verification. 8 Click or touch OK to save your password as a text file. NOTE Password Utility
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    your previously stored passwords. 9 Click or touch OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you
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    or touch OK to save your password as a text file. 9 Click or touch Save. 10 Click or touch OK. Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the
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    120 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from more information, see "Directing the display output when you turn on the computer" on page 68.
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    Utilities System Settings 121 ❖ General-Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard-Allows you to access the wake-on keyboard function, or to configure the function keys ❖ SATA-Allows you to set conditions for SATA ❖ USB-Allows you
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    122 Utilities Function Key Function Key Turns notifications for the touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 54. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
  • Toshiba Satellite C55-A5126 | User Guide - Page 124
    screen double-click or touch the Desktop Assist icon. 2 Click or touch Support & Recovery. 3 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 4 Click or touch the item you want to install
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    most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding. NOTE The Windows 8 operating system allows for the use of both applications
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    power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting
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    several hours, which will deliver a slow, steady "trickle-charge" to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com.
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    need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Boot menu manually
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    is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating system using a specific image provided by the user. Automatic Repair This feature automates the repair process. The Operating System will automatically look for problems and repair them if possible
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    improperly set. ❖ Enable debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs
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    or its server may be down for temporary repair. Try again later. The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will
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    the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows
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    If Something Goes Wrong Memory problems 133 Memory problems Incorrectly connected or faulty memory modules may pointer to the upper-right corner of the screen or swipe in from the right edge 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen
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    /cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. See "Removing the battery from the computer" on page 94. The battery
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    product information. For more information on maintaining battery power, see "Changing the main battery" on page 94. Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously
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    ). For more information, see the Windows® online Help. A message displays saying that there is a problem with your display settings and that that is supported by the computer's internal display. To change the display properties: 1 Right-click or touch & hold in a blank area of the Windows® desktop.
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    characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external media usually show up
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    138 If Something Goes Wrong Disk or storage drive problems 2 Click or touch Computer from the list that appears. (Sample Image) Search results for "computer" 3 Right-click the drive for errors you can scan by clicking or touching Scan drive. Error-checking tests and repairs the storage drive.
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    problems 139 Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows drive problems
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    battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem out." on page 140. Sound system problems No sound is
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    attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable
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    general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help
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    your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click or touch Computer from the list that appears. The optical disc drive should appear in the list. 6 See "Checking device properties" on page 132 for instructions on using Device Manager to
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    Wrong Develop good computing habits 7 Check the Toshiba Web site for new information on optical in the menu. 2 Click or touch Screen Saver in the lower-right corner of the window. 3 Select None from the Screen saver drop-down list. 4 Click or touch OK. "Computing tips" on page 72 for instructions.
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    follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how manuals. Data and system configuration backup in the Windows® operating system The Windows® operating system offers some easy-to-use features for backing up your Windows
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    system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring the Windows® operating system to the state it was in just prior to the
  • Toshiba Satellite C55-A5126 | User Guide - Page 147
    and then Yes to begin the system restore. Your Windows® operating system configuration will now be restored to the state on its internal storage drive. Since problems with either hardware or software can make the optical disc drives built into recent Toshiba portable computer models can write to (or
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    up the computer while running on battery power. Connect the AC adaptor instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support entire computer with the Windows® operating system" on page 147). ❖ Have your
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    to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Satellite C55-A5126 | User Guide - Page 150
    information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia
  • Toshiba Satellite C55-A5126 | User Guide - Page 151
    America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico
  • Toshiba Satellite C55-A5126 | User Guide - Page 152
    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad
  • Toshiba Satellite C55-A5126 | User Guide - Page 153
    Help file TOSHIBA Function Keys Functions 153 This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
  • Toshiba Satellite C55-A5126 | User Guide - Page 154
    ) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE
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    the touch pad. To enable/disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 63. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This
  • Toshiba Satellite C55-A5126 | User Guide - Page 156
    /disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON
  • Toshiba Satellite C55-A5126 | User Guide - Page 157
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Satellite C55-A5126 | User Guide - Page 158
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc
  • Toshiba Satellite C55-A5126 | User Guide - Page 159
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes
  • Toshiba Satellite C55-A5126 | User Guide - Page 160
    Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known
  • Toshiba Satellite C55-A5126 | User Guide - Page 161
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Satellite C55-A5126 | User Guide - Page 162
    of computer storage. Charm/charms-Start screen icons that slide out from the right side of the screen and direct you to various Windows® functions. chip-A small piece of silicon containing computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted
  • Toshiba Satellite C55-A5126 | User Guide - Page 163
    data and instructions the CPU will driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries
  • Toshiba Satellite C55-A5126 | User Guide - Page 164
    selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and
  • Toshiba Satellite C55-A5126 | User Guide - Page 165
    key-(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys-The keys labeled F1 through F12, typically located on
  • Toshiba Satellite C55-A5126 | User Guide - Page 166
    with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination
  • Toshiba Satellite C55-A5126 | User Guide - Page 167
    167 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Satellite C55-A5126 | User Guide - Page 168
    Vista®, Windows® 7, and Windows 8 operating systems. optical disc drive-A drive which reads plastic coated discs on which information is recorded digitally, and uses a laser to read data, music, or videos. P palette-See color palette. password-A unique string of characters entered by a user to
  • Toshiba Satellite C55-A5126 | User Guide - Page 169
    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Satellite C55-A5126 | User Guide - Page 170
    type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare on it. shortcut-See keyboard shortcut. Sleep-A feature of some Windows® operating systems that allows you to turn off the computer without
  • Toshiba Satellite C55-A5126 | User Guide - Page 171
    window. system prompt-The symbol (in the MS-DOS® operating system, generally a drive letter followed by a "greater than" sign) indicating where users (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of problem. Utilities are often related to computer system management.
  • Toshiba Satellite C55-A5126 | User Guide - Page 172
    protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location of the computer hosting the site. See also Internet.
  • Toshiba Satellite C55-A5126 | User Guide - Page 173
    65 app, starting 77 App, starting from Start screen 77 apps starting from Start screen 77 audio features 106 B backing up files 73, 78 battery battery life 85 Call2Recycle™ 98 care 97 changing 94 charge indicator light 39 charge time 86 charger 86 charging 40, 86 charging the real-time clock (
  • Toshiba Satellite C55-A5126 | User Guide - Page 174
    buttons 80 C Call2Recycle™ battery 98 caring for your computer 69 changing battery 94 charging the battery 40 cleaning the computer 70 Support & Recovery tab 114 Tools & Utilities tab 113 Device Manager fixing a problem 132 directing display output 68 disabling touch pad 66 display troubleshooting
  • Toshiba Satellite C55-A5126 | User Guide - Page 175
    using your computer for the first time 41 installation memory module 45 installing a charged battery 95 memory modules 44 internal storage drive recovery 53 K keyboard function keys 74 special Windows® keys 75 troubleshooting 135 using 73 keys function keys 74 L LEDs system indicator lights 89 AC
  • Toshiba Satellite C55-A5126 | User Guide - Page 176
    microphone using 106 monitor connecting 67 monitor problems troubleshooting 136 monitoring battery power 88 mouse properties 76 moving the manual eject hole 79 playing optical media 81 recording optical media 81 removing a disc 82 troubleshooting 139 using 78, 79 optical discs troubleshooting
  • Toshiba Satellite C55-A5126 | User Guide - Page 177
    troubleshooting 141 problem solving contacting Toshiba 150 Startup options 128 projector connecting 67 R real-time clock (RTC) battery 85 recording sounds 106 recovery creating recovery media 54 installing drivers 92 video cables 67 Service Station 123 setting low battery notifications 90 setting up
  • Toshiba Satellite C55-A5126 | User Guide - Page 178
    using 63 touch screen navigation 75 traveling tips 99 troubleshooting 135 AC power light is blinking 127 battery light is blinking 128 bookmarked site not found 131 checking device properties 132 computer will not start 126 contacting Toshiba 149 corrupted/damaged data files 139 data/entire system
  • Toshiba Satellite C55-A5126 | User Guide - Page 179
    Index 179 slow Internet connection 131 sound system 140 trouble running discs 140 trouble running programs 139 URL address not found 131 Windows® operating system not working 128 wireless networking 142 U user password, deleting 119 user password, setting 118 using a microphone 106 computer lock 70
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GMAD00349010
04/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 125
in this guide.
Satellite
®
/Satellite Pro
®
C40/C50/C70
- A Series
User’s Guide