Toshiba Satellite C55-A5282 User Guide

Toshiba Satellite C55-A5282 Manual

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  • Toshiba Satellite C55-A5282 | User Guide - Page 1
    Satellite®/Satellite Pro® C40/C50/C70 - A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS
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    only. Model: Satellite®/Satellite Pro® C40/C50 instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TOSHIBA
  • Toshiba Satellite C55-A5282 | User Guide - Page 3
    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    of scientists who continually review and interpret the services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific operation is minimized. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are
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    problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba interference to co-channel Mobile Satellite systems. Please note that high review
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    services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific Disc Drive Safety Instructions NOTE This section properly, read the User's Guide carefully and keep it for contact an authorized Toshiba service provider, if
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    fonctionnement. The term "IC" before the equipment certification number only signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding
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    the potential for harmful interference to co-channel Mobile Satellite systems. Please note that high-power radars are allocated product complies with any mandatory product specification in any country/ region where following: EU Declaration of Conformity TOSHIBA declares that this product conforms
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    /or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners
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    11 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise.
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    cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency
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    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
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    stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of
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    The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED
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    16 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
  • Toshiba Satellite C55-A5282 | User Guide - Page 17
    end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green. Reuse, Donation, Recycling Functional computers can be donated to a local charity or resold easily through a Toshiba-branded program. Non working Toshiba computers can be mailed-back for free
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    features and specifications ....28 Documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30 Computer user comfort recommendations .......30 Good Working Posture 30 Using the notebook with an
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    the main battery 40 Using the computer for the first time 40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut your PC (with user's data 57 Reset your PC 59 Installing drivers and applications 62 Using the touch pad 63 Adjusting touch pad
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    tips 72 Using the keyboard 73 Function keys 74 Special Windows® keys 75 Touch screen 75 Touch screen navigation 75 Mouse properties 76 Starting Toshiba's online resources 83 Chapter 3: Mobile Computing 84 Toshiba's energy-saver design 84 Running the computer on battery power 84 Battery
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    the computer .........94 Inserting a charged battery 95 Taking care of your battery 97 Safety precautions 97 Maintaining your battery 97 Disposing of used batteries 98 Traveling tips 99 Chapter 4: Exploring Your Computer's Features 100 Exploring the Start screen 100 Charms 101 Tiles 102
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    118 Deleting a user password 119 System Settings 120 Function Key 122 Recovery Media Creator 123 Service Station 123 TOSHIBA Application Installer 124 Chapter 6: If Something Goes Wrong 125 Problems that are easy to fix 125 Problems when you turn on the computer............126 The Windows
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    operating problems 143 Develop good computing habits 144 Data and system configuration backup in the Windows® operating system 145 If you need further assistance 149 Contacting Toshiba 150 Other Toshiba Internet Web sites 150 Toshiba's worldwide offices 150 Appendix A: TOSHIBA Function Keys
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    battery modes. To conserve energy, your computer ships with default power settings that will turn off the display or enter low-power Sleep mode after a specific Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy.
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    restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    the features and specifications on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as
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    Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    , and service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    should be evenly supported by the seat. your notebook and other notebook is on a work surface that is above your elbow height you may need to slope the notebook notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook
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    and balanced over your torso. ❖ Adjust the font size of text on your screen to make viewing comfortable. ❖ Rest your eyes periodically by focusing on objects that are farther away. Using the notebook with an external keyboard, mouse or monitor (Sample Illustration) Correct posture ❖ When using
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    you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working.
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    evaluate ways to reduce the stress. Mobile computing tips ❖ When using the notebook at airports, on airplanes or trains, or at meetings, make sure room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to
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    Started Selecting a place to work For more specific recommendations on the safety and comfort of your device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a
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    occur, immediately: 1. Turn off the computer. 2. Disconnect the AC adaptor from the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do not turn on the power again until you have taken
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    36 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs
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    adaptor to connect the computer to a live electrical outlet, or to charge the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock
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    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
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    with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected
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    period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the
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    first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
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    disk/disc and/or drive. 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option. The computer closes all
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    , click or touch the Settings ( ) charm. If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. 3 In the lower right of the screen click or touch the Power ( ) icon. Sleep option Power (Sample Image) Sleep
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    , when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 41. After starting your computer for the first time you may
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    must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 5. 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm.
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    3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option battery. For information on removing the battery, see "Removing the battery from the computer" on page 94.
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the
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    avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot
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    be installed, it must be installed in Slot A. 16 Replace the memory module slot cover and secure it using the screw(s). 17 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 95.
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    50 Getting Started Adding memory (optional) 18 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is
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    the memory module 4 Replace the memory module slot cover and secure it using the screw(s). 5 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 95. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work
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    total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: Press the ( ) + X keys, and then click System. The System window appears. Installed memory (RAM) is displayed below the System heading. If the computer does not recognize the
  • Toshiba Satellite C55-A5282 | User Guide - Page 53
    Getting Started 53 Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, "Do you want to allow the following program to make changes to this computer?" This is a security feature to prevent programs or people from doing things on your computer
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    create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media system's recovery files. To create recovery media: 1 From the Start screen begin typing Recovery Media Creator and click or touch your selection.
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    connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to complete the copy process.
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    system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you
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    are using, and then press the ENTER key. 5 A warning screen appears, stating that when the recovery is to continue. 6 Follow the on-screen instructions to complete the recovery process. When the default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please
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    5 Scroll down to "Refresh your PC without affecting your files," and click or touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery
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    59 Recovering the Internal Storage Drive 6 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click or touch the Refresh button. 8 Your system will restart. The
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    60 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General. 5 Scroll down to "Remove everything and reinstall Windows," and click or touch Get Started. The "Reset your PC
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    7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The "Ready to reset your PC" screen appears. (Sample Image) Ready to reset your PC screen 8 Click or touch the Reset button. The "Resetting your PC" window appears. When the process is complete your system will
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    several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and
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    NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you
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    touch pad To: Do the following: Example: Move the on-screen Slide your finger across the touch pad in the pointer direction button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-
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    to move or jump around "by itself" to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique
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    by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For
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    of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to
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    each time you press the ( ) + P keys to allow time for the display to change. This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options
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    corner of the screen or swipe in from the right edge. When the Windows® charms appear, click or touch the Settings ( ) charm, and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    Getting Started 71 Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 78 for
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    , details such as new icon positions may be lost. Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard
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    F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, F5 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page
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    button that have special functions in Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 100 ❖ Application key-Has a similar function as the secondary mouse
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    . The item rotates in the direction you turn your hand. (Not functional in all apps). Mouse properties Mouse properties allow you to change your Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click
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    or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms slide out from the right
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    video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus
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    disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the
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    80 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button
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    allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com.
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    problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press
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    and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future
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    efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a Lithium-Ion (Li-Ion) battery that provides power when you are away
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    utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system
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    with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified by
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    computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary
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    electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When
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    power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its calculations. Move the pointer over the power icon in the notification area, see "Finding
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    you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and default notification settings: 1 While on the desktop, click or touch the Battery ( ) icon in the notification area. 2 Click or touch More power
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    Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the
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    the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system
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    . 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click or touch the
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    , save your files and then either completely shut down your computer or put it into Hibernation mode before changing the battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see "To Shut down your computer" on page 42. 3 Unplug and remove
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    is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible
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    lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables
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    ❖ Other unusual events during use, such as abnormal sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in
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    Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different regarding where to recycle old batteries or how to dispose of them properly. In addition, Toshiba's recycling initiatives include recycling programs
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    space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 152.
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    clicking or touching the Start charm, see "Charms" on page 101. You can also use the Windows® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start
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    Exploring Your Computer's Features Exploring the Start screen 101 For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system
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    perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system. Finding your way around the desktop Your
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    an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it, or see "Help file" on page 153. Taskbar Each time you open a program, a button
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    , and speaker volume. To activate a specific task, click or touch the appropriate notification tile notification (shown on the Start screen tile) using glyphs to indicate the A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖
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    services the upper-right corner of the screen or swipe in from the right key. For more information see "TOSHIBA Function Keys" on page 152. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems
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    use an external microphone, connect it to the computer. 2 From the Start screen begin typing Sound Recorder and click or touch your selection. If you are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click
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    on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, on the Start screen click or touch the Camera tile. The Web Camera indicator light glows when the Web Camera is active. NOTE When the Web camera is not
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    is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type of media. To copy data please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
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    remove memory media when not in use. Removing memory media 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. 2 Prepare the card for removal by clicking on or touching the Show hidden icons button ( ), if necessary, in the notification
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    the sample images are applicable only if the related utility is available on your system. ❖ Desktop Assist ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 110
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    111 Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click or touch the Desktop Assist icon. The
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    112 Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optical Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist window - Media & Entertainment tab
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    Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Password Utility ❖ System Settings ❖ Function Key 113 (Sample Image) Desktop Assist window - Tools & Utilities tab
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    114 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide (Sample Image) Desktop Assist window - Support & Recovery tab
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    by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch eco Utility. The
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    TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions To access Supervisor Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop
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    or touch Save. 10 Click or touch OK Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities.
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    you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer. To register a password for the power-on password functions: 1 To access User Password from the Start screen begin typing Password
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    Save. 10 Click or touch OK. Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or
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    screen appears. (Sample Image) System Settings screen - General tab options The System Settings screen may have the following tabs: ❖ Advanced-Allows you to set conditions for various functions in Sleep mode, press the ( ) + P keys to toggle the display. For more information, see "Directing the display
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    the current BIOS version or change certain settings back to their default values ❖ Keyboard-Allows you to access the wake-on keyboard function, or to configure the function keys ❖ SATA-Allows you to set conditions for SATA ❖ USB-Allows you to enable or disable USB Legacy Emulation and internal USB
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    122 Utilities Function Key Function Key Turns notifications for the touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 54. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
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    bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Support & Recovery. 3 Click or touch
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    problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems are working in a program that suddenly freezes, chances are the program has stopped
  • Toshiba Satellite C55-A5282 | User Guide - Page 126
    , power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows®
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    and the AC adaptor show the specifications for voltage ("V") and current ("A") battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba
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    with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 150. The Windows problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot
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    the lower right corner of your screen. 3 Click or touch the Restart option from the menu. 4 Click or touch Troubleshoot from the menu. You now have software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating system using a specific image provided by the
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    . ❖ Enable debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode
  • Toshiba Satellite C55-A5282 | User Guide - Page 131
    Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen-Type Help and Support NOTE As soon as you begin typing, the search feature automatically begins. ❖ Desktop-Press the F1 key When the "Windows Help and
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    not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one
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    charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift key, click or touch the Shut down option. The computer closes all open applications, shuts down the
  • Toshiba Satellite C55-A5282 | User Guide - Page 134
    interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make
  • Toshiba Satellite C55-A5282 | User Guide - Page 135
    computer, and for other product information. For more information on maintaining battery power, see "Changing the main battery" on page 94. Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT
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    by selecting an item from just below the Themes panel (Desktop Background, Color, Sounds, and Screen Saver). For more information, see the Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings
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    is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external
  • Toshiba Satellite C55-A5282 | User Guide - Page 138
    138 If Something Goes Wrong Disk or storage drive problems 2 Click or touch Computer from the list that appears. (Sample Image) Search results for "computer" 3 Right-click or touch the drive you wish to check. (
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    problems 139 Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this: 1 Move your pointer to the upper-right corner of the screen its needs. Optical disc drive problems You cannot access a disc in
  • Toshiba Satellite C55-A5282 | User Guide - Page 140
    specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen
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    check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with problem, contact the printer's manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen
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    problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys"
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    4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click or touch Computer from the list that appears. The
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    If Something Goes Wrong Develop good computing habits 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the feature. Save your work! See "Computing tips" on page 72 for instructions.
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    you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The
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    - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily steps to create a restore point using the System Restore utility: 1 From the Start screen, type Control. Click or touch Control Panel from the list that appears. 2 Click
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    the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as
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    the computer while running on battery power. Connect the AC adaptor before continuing. 1 From the Start screen, type Control. Click or screen instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen
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    to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Satellite C55-A5282 | User Guide - Page 150
    information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia
  • Toshiba Satellite C55-A5282 | User Guide - Page 151
    America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico
  • Toshiba Satellite C55-A5282 | User Guide - Page 152
    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad
  • Toshiba Satellite C55-A5282 | User Guide - Page 153
    Help file TOSHIBA Function Keys Functions 153 This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
  • Toshiba Satellite C55-A5282 | User Guide - Page 154
    TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen
  • Toshiba Satellite C55-A5282 | User Guide - Page 155
    the current track or go to the previous track. This TOSHIBA Function key allows you to start playing or pause the media currently playing. This TOSHIBA Function key allows you to go to the next track. This TOSHIBA Function key decreases the volume. This TOSHIBA Function key increases the volume.
  • Toshiba Satellite C55-A5282 | User Guide - Page 156
    mode is OFF). Keyboard Function keys Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) Fn+ [Space bar] This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then
  • Toshiba Satellite C55-A5282 | User Guide - Page 157
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Satellite C55-A5282 | User Guide - Page 158
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Satellite C55-A5282 | User Guide - Page 159
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes
  • Toshiba Satellite C55-A5282 | User Guide - Page 160
    The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display ( from the software and translates it into images on the screen. An adapter can take a number of forms, from you use to perform tasks of a specific type. Applications include word processors,
  • Toshiba Satellite C55-A5282 | User Guide - Page 161
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Satellite C55-A5282 | User Guide - Page 162
    a word-processing program. A character occupies one byte of computer storage. Charm/charms-Start screen icons that slide out from the right side of the screen and direct you to various Windows® functions. chip-A small piece of silicon containing computer logic and circuits for processing, memory
  • Toshiba Satellite C55-A5282 | User Guide - Page 163
    between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear
  • Toshiba Satellite C55-A5282 | User Guide - Page 164
    system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and
  • Toshiba Satellite C55-A5282 | User Guide - Page 165
    is symbolized on screen by a graphical Function key-(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys-The keys
  • Toshiba Satellite C55-A5282 | User Guide - Page 166
    a complete screen image. Compare non-interlaced. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you
  • Toshiba Satellite C55-A5282 | User Guide - Page 167
    167 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Satellite C55-A5282 | User Guide - Page 168
    mail. non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron -sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card
  • Toshiba Satellite C55-A5282 | User Guide - Page 169
    touch pad or a mouse, that enables you to move the pointer on the screen. port-A socket on the computer where you plug in a cable for connection to device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs
  • Toshiba Satellite C55-A5282 | User Guide - Page 170
    a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare
  • Toshiba Satellite C55-A5282 | User Guide - Page 171
    screen representing applications that can be accessed by selecting them. U Universal Serial Bus (USB)-USB is a serial bus that supports plugs into a computer's USB port and functions as a portable hard drive. They are specific problem. Utilities are often related to computer system
  • Toshiba Satellite C55-A5282 | User Guide - Page 172
    172 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide
  • Toshiba Satellite C55-A5282 | User Guide - Page 173
    65 app, starting 77 App, starting from Start screen 77 apps starting from Start screen 77 audio features 106 B backing up files 73, 78 battery battery life 85 Call2Recycle™ 98 care 97 changing 94 charge indicator light 39 charge time 86 charger 86 charging 40, 86 charging the real-time clock
  • Toshiba Satellite C55-A5282 | User Guide - Page 174
    buttons 80 C Call2Recycle™ battery 98 caring for your computer 69 changing battery 94 charging the battery 40 cleaning the computer 70 Support & Recovery tab 114 Tools & Utilities tab 113 Device Manager fixing a problem 132 directing display output 68 disabling touch pad 66 display troubleshooting
  • Toshiba Satellite C55-A5282 | User Guide - Page 175
    for the first time 41 installation memory module 45 installing a charged battery 95 memory modules 44 internal storage drive recovery 53 K keyboard function keys 74 special Windows® keys 75 troubleshooting 135 using 73 keys function keys 74 L LEDs system indicator lights 89 AC adaptor light 88 AC
  • Toshiba Satellite C55-A5282 | User Guide - Page 176
    microphone using 106 monitor connecting 67 monitor problems troubleshooting 136 monitoring battery power 88 mouse properties 76 moving the manual eject hole 79 playing optical media 81 recording optical media 81 removing a disc 82 troubleshooting 139 using 78, 79 optical discs troubleshooting
  • Toshiba Satellite C55-A5282 | User Guide - Page 177
    troubleshooting 141 problem solving contacting Toshiba 150 Startup options 128 projector connecting 67 R real-time clock (RTC) battery 85 recording sounds 106 recovery creating recovery media 54 installing drivers 92 video cables 67 Service Station 123 setting low battery notifications 90 setting up
  • Toshiba Satellite C55-A5282 | User Guide - Page 178
    offices 150 Toshiba accessories memory 44 TOSHIBA Application Installer 124 TOSHIBA Function key zooming in 156 zooming out 156 TOSHIBA Function Keys functions 152 touch pad using 63 touch screen navigation 75 traveling tips 99 troubleshooting 135 AC power light is blinking 127 battery light is
  • Toshiba Satellite C55-A5282 | User Guide - Page 179
    179 slow Internet connection 131 sound system 140 trouble running discs 140 trouble running programs 139 URL address not found 131 Windows 101 Start 101 Windows® charms 101 Windows® key 75 Windows® operating system desktop 102, 109 troubleshooting 128 Windows® Store 104 wireless networking 105
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GMAD00349010
04/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 125
in this guide.
Satellite
®
/Satellite Pro
®
C40/C50/C70
- A Series
User’s Guide