Toshiba Satellite C850 User Guide

Toshiba Satellite C850 Manual




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Toshiba Satellite C850 manual table of contents:

  • Page 1
    Satellite /Satellite Pro C800 Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable ...
  • Page 2
    ... and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, ... data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE ...
  • Page 3
    ... for any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical devices, ... energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there ...
  • Page 4
    ... harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil ...
  • Page 5
    ..., to allow you to make any changes necessary to maintain uninterrupted service. If Problems Arise If this equipment causes harm to the telephone network, the... charges.) In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer.
  • Page 6
    ... alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 NOTICE: ... the appropriate electric inspection authority, or electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's Ringer Equivalence ...
  • Page 7
    .... If you should experience any such problem, immediately turn off your Bluetooth or ... LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information. Radio ...
  • Page 8
    ...In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain ... be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This ...
  • Page 9
    9 Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, ...
  • Page 10
    10 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC. This product is ...
  • Page 11
    ... above. 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 12
    12 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2 3 4 2.4: This equipment uses a frequency of 2.4 GHz. DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. The interference range of this equipment is less than 40m. ...
  • Page 13
    13 The name of the radio equipment: refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply: ❖ ❖ ❖ Do not disassemble or modify the device. Do ...
  • Page 14
    ... of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. This device ...
  • Page 15
    ...-europe.com/ computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information....If you should experience any such problem, immediately turn off either one ....com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information....
  • Page 16
    ...: ❖ ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a ...
  • Page 17
    .... Article 17 Optical Disc Drive Safety Instructions This appliance contains a laser system and is ... PRODUCT. To use this model properly, read the User's Guide carefully and keep it for your future ... serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is...
  • Page 18
    ..., Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of..., WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF....
  • Page 19
    19 Trademarks Satellite and Satellite Pro are registered trademarks of Toshiba. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any ...
  • Page 20
    20 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is ...
  • Page 21
    Contents Introduction...27 This guide ...29 Safety icons ...30 Other icons used...30 Your computer's features and specifications ...31 Other documentation ...31 Service options ...31 Chapter 1: Getting Started...32 Selecting a place to work ...32 Setting up...
  • Page 22
    22 Contents Seeking additional help ...36 Check list ...37 Precautions...37 Important information on your computer's cooling fan ...39 Setting up your computer ...40 Connecting to a power source ...40 Charging the main battery...43 Using the computer for the first time ...43 Setting up your ...
  • Page 23
    Contents 23 Connecting an HDMI™-compatible television or display device ...77 Connecting an external monitor or projector ...77 Directing the display output when you turn on the computer ...77 Adjusting the quality of the external display...78 Customizing your computer's settings...78 Caring ...
  • Page 24
    24 Contents Chapter 3: Mobile Computing...92 Toshiba's energy-saver design...92 Running the computer on battery power ...92 Battery Notice ...93 Power management ...94 Charging the main battery...94 Charging the RTC battery...95 Monitoring main battery power...96 Determining remaining battery ...
  • Page 25
    ... supply mode settings...132 TOSHIBA Accessibility ...133 TOSHIBA Service Station ...134 Chapter 6: If Something Goes Wrong ...135 Problems that are easy ...® operating system can help you...140 Fixing a problem with Device Manager ...141 Checking device properties ...141 ...
  • Page 26
    ... Keyboard problems...144 Display problems ...144 Disk or storage drive problems...146 Error-checking ...146 Optical disc drive problems...147 Sound system problems ...148 Printer problems ...148 Wireless networking problems...149 DVD operating problems...151 Develop good computing habits ...152 Data...
  • Page 27
    ...active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 27
  • Page 28
    ..., or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 29
    ... model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made ... options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as... tasks in Windows® 7. You can Read the entire guide from beginning to end. Skim through and ...
  • Page 30
    30 Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could ... according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not ...
  • Page 31
    ... with the following documentation An electronic version of the User's Guide (this document) A Quick Start document It may... limited warranty, extended warranty, and service upgrade terms and conditions are available... the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact...
  • Page 32
    ...to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid ...
  • Page 33
    ... floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach ... should be about the same height as the keyboard and comfortably support your arms, allowing your shoulders to ... try not to rest your wrists on the notebook. Support your arms on your forearm area. ...
  • Page 34
    ...an external keyboard, mouse and monitor. The keyboard and mouse (or trackball) should be close to your elbow level. The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ ❖
  • Page 35
    Getting Started Selecting a place to work 35 Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. Select a mouse that is comfortable for you to use. Don't rest your wrists on the edge of the keyboard or on the work surface when typing. The monitor ...
  • Page 36
    ... relieve the excess loads on your body. Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet...
  • Page 37
    ....gov/SLTC/etools/computerworkstations/ Check list Is your chair comfortable - does it support your back and arms well? Are your feet flat on ... your hands and wrists aligned in a comfortable, straight posture? Are your arms supported in the forearm area (not at the wrist)? Do you hold the mouse or ...
  • Page 38
    ... and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. ... on the power again until you have taken the computer to an authorized service center. ❖ ❖ Avoid prolonged physical contact with the underside or ...
  • Page 39
    Getting Started Selecting a place to work ❖ 39 Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs ...
  • Page 40
    ... the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug...
  • Page 41
    Getting Started Connecting to a power source 41 Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer ...
  • Page 42
    ... AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main ...
  • Page 43
    Getting Started Charging the main battery 43 Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white. After ...
  • Page 44
    ...software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows...
  • Page 45
    Getting Started Adding memory (optional) 45 Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You ...
  • Page 46
    46 NOTE Getting Started Adding memory (optional) For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click the Start button. Start ...
  • Page 47
    ... built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the ...
  • Page 48
    48 NOTE Getting Started Adding memory (optional) For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the ...
  • Page 49
    Getting Started Adding memory (optional) 49 cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13. latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should ...
  • Page 50
    50 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, ...
  • Page 51
    ... could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one ...
  • Page 52
    52 Getting Started Adding memory (optional) Back of computer Slot B Slot A (Sample Illustration) Removing the memory module 4 5 6 Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see "Inserting ...
  • Page 53
    Getting Started Recovering the Internal Storage Drive 53 TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click ...
  • Page 54
    54 Getting Started Recovering the Internal Storage Drive Description Recovery option Recover without This option recovers just your C: drive, leaving any other changing the internal partitions you may have created (for example, a D: drive) storage drive partitions intact. See "Recovering ...
  • Page 55
    Getting Started Recovering the Internal Storage Drive 55 Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to ...
  • Page 56
    56 5 Getting Started Recovering the Internal Storage Drive A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen...
  • Page 57
    Getting Started Recovering the Internal Storage Drive 7 57 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 8 Click Next. A confirmation message displays reminding you that all data will be ...
  • Page 58
    58 Getting Started Recovering the Internal Storage Drive You can recover the factory default software, while the computer will attempt to back up all of the data from the C:\Users using the utilities stored on your computer's internal storage drive: TECHNICAL NOTE: The data from C:\Users will be ...
  • Page 59
    Getting Started Recovering the Internal Storage Drive 6 59 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software with user's data, and then click Next. (Sample Image) Selecting a process screen 7 A warning screen ...
  • Page 60
    60 9 Getting Started Recovering the Internal Storage Drive When the recovery process is complete, the "Recovery of Factory Default Software" screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software...
  • Page 61
    Getting Started Recovering the Internal Storage Drive 61 To recover using the utilities on your computer's internal storage drive: 1 2 Make sure the computer is turned off. While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 4 5 ...
  • Page 62
    62 6 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 7 The Recovery of Factory Default Software ...
  • Page 63
    Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery. 63 When the recovery process is complete, a message displays, indicating that the C: drive has been recovered. 10 Click Finish to restart the computer. Recovering to a custom size partition Recovering to a...
  • Page 64
    64 5 Getting Started Recovering the Internal Storage Drive A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen...
  • Page 65
    Getting Started Recovering the Internal Storage Drive 7 65 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 8 9 Use the on-screen arrow buttons in The size of drive C: field to set the ...
  • Page 66
    66 NOTE Getting Started Recovering the Internal Storage Drive When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not...
  • Page 67
    ... system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 65.
  • Page 68
    68 Getting Started Recovering the Internal Storage Drive With recovery media, you can: Recover to out-of-box state (recommended recovery method) Recovery of factory default software with user's data Recover without changing the internal storage drive partitions Recover to a custom size ...
  • Page 69
    ... and specify a custom size for the C: drive. Note: This option deletes all other partitions from the drive. ❖ 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 9 Click Finish to ...
  • Page 70
    70 Getting Started Erasing the Internal Storage Drive ❖ To access the Recovery Wizard on your recovery media: Turn off your computer. Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer, and then power on the ...
  • Page 71
    Getting Started Checking the internal storage drive operating status 5 Click Next to begin erasing the internal storage drive. 71 When the process is complete, a message displays, indicating that the internal storage drive has been erased. 6 Click Finish to restart the computer. Checking the ...
  • Page 72
    ... pad Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (... pad and associated control buttons ❖ Refer to the table below for specific instructions on performing each operation. The pointer is the icon (usually an arrow) ...
  • Page 73
    ... to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Slide your finger along the right edge of the touch ...
  • Page 74
    74 To: Getting Started Using the touch pad Do the following: Slide your finger along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Example: Scroll horizontally (Sample Illustration) Horizontal scrolling active area Scroll ...
  • Page 75
    ..., and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing ... of the Windows Control Panel. For more information, please visit support.toshiba.com. ❖ ❖ ❖ NOTE Disabling or enabling the touch pad The touch pad ...
  • Page 76
    76 NOTE Getting Started Using external display devices Connecting an external device Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device ...
  • Page 77
    ...port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external display device. Connecting an external ...
  • Page 78
    ... There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 100. There ...
  • Page 79
    Getting Started Caring for your computer 79 Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer's battery, see "Taking care of your battery" on page 104. NOTE Please handle your computer carefully to avoid ...
  • Page 80
    80 1 Getting Started Caring for your computer To secure the computer: Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. 2 3 Pass the locking end through the loop. Insert the cable's locking end into the ...
  • Page 81
    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are ...
  • Page 82
    82 ❖ Learning the Basics Using the keyboard Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all ...
  • Page 83
    Learning the Basics Using the keyboard 83 Character keys Typing with the character keys is very much like typing on a typewriter, except that The space bar creates a space character instead of just passing over an area of the page. The lowercase letter l (el) and the number 1 are not ...
  • Page 84
    84 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have...
  • Page 85
    Learning the Basics Saving your work 85 Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program...
  • Page 86
    ... is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, ...
  • Page 87
    ...this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive...it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to... straightened paper clip or other narrow object to press the manual eject button located inside the hole.
  • Page 88
    88 Learning the Basics Using the optical disc drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD ...
  • Page 89
    ...disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 7 Push the disc tray in by pressing gently on the center ...does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 2 Click the Start button, and...
  • Page 90
    ...recordable optical media. For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due to manufacturing and quality ... computers or optical media players. These problems are not due to any defect in your ...
  • Page 91
    ... turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage ...
  • Page 92
    Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...
  • Page 93
    Mobile Computing Running the computer on battery power 93 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product ...
  • Page 94
    ... familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. To charge the main ...
  • Page 95
    Mobile Computing Running the computer on battery power 95 HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging ...
  • Page 96
    96 Mobile Computing Monitoring main battery power Monitoring main battery power The computer's main battery light gives you an indication of the main battery's current charge Glows amber while the main battery is being charged (AC adaptor connected) Glows white when the main battery is fully ...
  • Page 97
    Mobile Computing Monitoring main battery power 97 HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light near the upper-right corner of the keyboard. When the ON/OFF light or power button light flashes amber, it indicates that the system is ...
  • Page 98
    98 Mobile Computing Monitoring main battery power Move the pointer over the power icon in the notification area, see "Finding your way around the desktop" on page 109 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With ...
  • Page 99
    Mobile Computing Monitoring main battery power To change the default notification settings: 1 99 Click the Start button and, in the Search field, type Power Options. In the list that appears above, click on your selection. The Power Options window appears. Click Change plan settings under the ...
  • Page 100
    100 ❖ ❖ Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again Use the Windows® power-saving ...
  • Page 101
    Mobile Computing Changing the main battery NOTE 101 To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change advanced power settings to access ...
  • Page 102
    102 1 2 3 4 5 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode. Unplug and remove any cables connected to the computer, including the AC adaptor. Close the display panel ...
  • Page 103
    Mobile Computing Changing the main battery 103 If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane...
  • Page 104
    104 3 Mobile Computing Taking care of your battery Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 5 6 Turn the computer right side up. Reconnect any cables that were removed in step 3 of "Removing the battery from the computer" on ...
  • Page 105
    Mobile Computing Disposing of used batteries ❖ 105 To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it ...
  • Page 106
    ... so could possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire ...
  • Page 107
    ... the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com...
  • Page 108
    ... its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change ...
  • Page 109
    Exploring Your Computer's Features Exploring the desktop 109 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) ...
  • Page 110
    ... programs Open documents Adjust system settings Find files Access Windows® Help and Support Suspend system activity and shut down the computer Whenever a procedure in this User's Guide instructs you to click the Start button, it means that you should click ...
  • Page 111
    ... icon. Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need... may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be ...
  • Page 112
    ... antenna is ON, the wireless indicator light be lit. will For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 149. Connecting your computer to a network You can connect your computer to a network to increase ...
  • Page 113
    Exploring Your Computer's Features Using the Web Camera 3 4 5 113 6 Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. ...
  • Page 114
    ... (Available on certain models.) The Memory card reader supports the use of Secure Digital™ (SD™), Mini SDମ. required. The Memory card reader may also support other types of media. NOTE Do not... Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn ...
  • Page 115
    Exploring Your Computer's Features Using the Memory card reader 2 Push the media into the adapter until it locks in place. 115 (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which...
  • Page 116
    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this ...
  • Page 117
    Utilities TOSHIBA Assist ❖ ❖ TOSHIBA Accessibility TOSHIBA Service Station 117 TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button and, in the Search field, ...
  • Page 118
    118 Connect Utilities TOSHIBA Assist The feature available in this category is Bluetooth® Settings. (Sample Image) TOSHIBA Assist window - Connect tab
  • Page 119
    Utilities TOSHIBA Assist 119 Secure The features available in this category are: ❖ ❖ Supervisor password User password (Sample Image) TOSHIBA Assist window - Secure tab
  • Page 120
    120 Utilities TOSHIBA Assist Protect & Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility. (Sample Image) TOSHIBA Assist window - Protect & Fix tab
  • Page 121
    Utilities TOSHIBA Assist 121 Optimize The features available in this category are Mouse Utility TOSHIBA Hardware Setup (Hardware Settings) TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility (Sample Image) TOSHIBA Assist window - Optimize tab
  • Page 122
    122 Utilities TOSHIBA Recovery Media Creator TOSHIBA Recovery Media Creator The TOSHIBA Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create ...
  • Page 123
    ... protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. You need to ...
  • Page 124
    124 1 Utilities Setting passwords To set a supervisor password: Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears. 2 3 On the left side, click the Secure tab. Click the Supervisor ...
  • Page 125
    Utilities Setting passwords 3 Click the Supervisor Password icon. 125 The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 5 6 7 Click Not Registered. A pop-up screen appears asking for a password. Enter the password, then click OK. Click OK to exit. Restart the system ...
  • Page 126
    126 4 5 Utilities TOSHIBA Face Recognition Utility Click Not Registered. Follow the on-screen instructions to remove the user password. TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. ...
  • Page 127
    ... 127 TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the ... features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click the ...
  • Page 128
    128 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection. Or click the Mouse icon in...
  • Page 129
    Utilities TOSHIBA Hardware Setup 129 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: ❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click...
  • Page 130
    ... function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the ... shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible ...
  • Page 131
    Utilities TOSHIBA Sleep Utility 131 are compliant with the USB specification. In those cases, power on the computer to charge the device. NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the ...
  • Page 132
    ... will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device ...
  • Page 133
    Utilities TOSHIBA Accessibility NOTE 133 With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging ...
  • Page 134
    134 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer ..., firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert you when updates are available, and you can then choose ...
  • Page 135
    Chapter 6 If Something Goes Wrong Some problems you may encounter when using your ... aims to help you solve many problems by yourself. It covers the problems you are most likely to... You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your ...
  • Page 136
    136 2 If Something Goes Wrong Problems when you turn on the computer Click the Applications .... When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition... if your program stops responding (see "Problems that are easy to fix" on page 135...
  • Page 137
    If Something Goes Wrong Problems when you turn on the computer 137 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the ...
  • Page 138
    ... does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the ... (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a .... If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level ...
  • Page 139
    .... Unless a hardware device has failed, problems usually occur when you change the system ...'s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. ... Known Good Configuration (advanced) Directory Services Restore Mode Debugging Mode Disable ...
  • Page 140
    ... Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click the Start button and, in the Search field, type ... for which you need help and follow the on-screen instructions. Click one of the options listed in the window and then ...
  • Page 141
    ... Goes Wrong Fixing a problem with Device Manager 141 Fixing a problem with Device Manager Device Manager provides a way to check and change the... the driver or rolling back the driver in case the new version is causing a problem. ❖ The tabs that appear in the dialog box vary from one device to ...
  • Page 142
    ...down completely. 2 3 Remove the memory module, following the instructions in "Removing a memory module" on page 50....-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor... recharge the batteries. Here are some typical problems and how to solve them: The AC power...
  • Page 143
    If Something Goes Wrong Power and the batteries 143 If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not ...
  • Page 144
    144 If Something Goes Wrong Keyboard problems Keyboard problems You have connected an external keyboard ... computer. Try using a different make of keyboard. Display problems Here are some typical display problems... press F4. If this does not correct the problem, press F4 again to return the display ...
  • Page 145
    If Something Goes Wrong Display problems The screen does not look correct... Help. A message displays saying that there is a problem with your display settings and that the adapter.... Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display...
  • Page 146
    146 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems ... to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or ...
  • Page 147
    ... but others do not. This is probably a configuration problem. If a program does not run ... configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. ... object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole ...
  • Page 148
    ... problems Never use a pencil to press the manual eject button. Pencil lead can break ... optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc,...
  • Page 149
    ... installed the proper printer drivers as shown in the instructions that came with the printer. You may have... NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi..., please see Windows® Help and Support or contact your computer technician. ❖ If...
  • Page 150
    ...browse to a public Web site, the ISP's (Internet Service Provider) service may be disrupted. Verify ... helpful if you should confer with a support technician at a later time. To enable or disable ...'s Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed ...
  • Page 151
    ...case, contact that vendor's support group for further advice. DVD operating problems If you ...fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your... "Checking device properties" on page 141 for instructions on using Device Manager to view the optical...
  • Page 152
    ... programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 81 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an ...
  • Page 153
    .... Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs ... you can use to supplement the information in the manuals. Data and system configuration backup ... for later recall. If you experience problems after installing some new hardware ...
  • Page 154
    ... Windows® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system ...
  • Page 155
    ... Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. 1 2 3 4 For more help, click the Start button, Help and Support, and search for "back up files." General tips for installing hardware and software...
  • Page 156
    ...complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. Restart the Windows® operating system... it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 2 3 4 5 Back up critical...
  • Page 157
    ... you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since... program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. Consult...
  • Page 158
    ...Other Toshiba Internet Web sites Contacting Toshiba Toshiba's Technical Support Web site For technical support,... sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites... all of Latin America Toshiba USA Self-Service support web site Toshiba's worldwide ...
  • Page 159
    If Something Goes Wrong Toshiba's worldwide offices Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta ...
  • Page 160
    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following ...
  • Page 161
    Hot Keys/TOSHIBA Cards Hot key functions 161 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the corresponding function key. NOTE Hot keys are keys that, when pressed, turn system functions on and off. Hot keys have a legend on the key ...
  • Page 162
    162 Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Lock (Instant security) This hot key displays the help file. Display brightness This hot key ...
  • Page 163
    Hot Keys/TOSHIBA Cards Hot key functions 163 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display ...
  • Page 164
    ... Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. NOTE Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop...
  • Page 165
    Hot Keys/TOSHIBA Cards Hot key functions 165 Keyboard hot key functions This hot key decreases the speaker volume. This hot key increases the speaker volume. This hot key mutes the sound coming from the computer. This hot key allows you to zoom out. This hot key allows you to zoom in.
  • Page 166
    166 Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: or Wi-Fi® enabled-Enables just the Wi-Fi® module. Bluetooth® enabled-Enables...
  • Page 167
    Hot Keys/TOSHIBA Cards Hot key functions 167 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or [Space bar] (Sample Image) Screen resolution options Cycle through the screen ...
  • Page 168
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA ...
  • Page 169
    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC BIOS BD-ROM bps CD CD-ROM CD-RW CMOS COM1 COM2 CPU DC DMA Alternating Current Basic Input/Output System Blu-ray Disc Read-Only ...
  • Page 170
    ...LCD LED MB MIDI PC PCI PCMCIA Hypertext Markup Language Institute of Electrical and Electronics Engineers Input/Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte Musical Instrument Digital Interface Personal Computer ...
  • Page 171
    ... Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. ...
  • Page 172
    ... to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up ...
  • Page 173
    Glossary 173 C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. ...
  • Page 174
    174 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical...
  • Page 175
    ... which a device or program imitates another device or program. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to ...
  • Page 176
    176 F Glossary file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file ...
  • Page 177
    ... non-interlaced. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K L keyboard shortcut-A key or combination of keys that you use to perform a task instead of ...
  • Page 178
    178 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-...
  • Page 179
    Glossary 179 motherboard-The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt-See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as sound...
  • Page 180
    ... you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also ...
  • Page 181
    ... in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card ...
  • Page 182
    ... active-matrix display. Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See ...-A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.
  • Page 183
    Glossary 183 W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide ...
  • Page 184
    Index A AC adaptor 40 AC power 94 AC power light 40 accessing network 112 adding memory check total memory 53 memory (optional) 45 optional external devices 44 adequate ventilation cooling fan 39 adjusting touch pad settings 75 audio features 112 charge time 94 charger 94 charging 43, 94 charging ...
  • Page 185
    ... computer settings 78 D data/entire system backup troubleshooting 154 desktop creating new icon 109 exploring ... Windows® operating system 108 Device Manager fixing a problem 141 directing display output 77 disabling touch pad 75, 164 display troubleshooting 145 display devices external 76 display ...
  • Page 186
    186 Index removing with computer on 89 DVD player troubleshooting 151 DVDs using 86 Hot Key ... 103 battery 101 memory modules 45 Instruction Manual for Safety and Comfort 33 internal ...144 using 82 keys function keys 83 H headphones using 113 Help and Support troubleshooting 140 hot key disabling or...
  • Page 187
    Index 187 manual eject hole optical disc drive 87 media control ...using 112 monitor connecting 77 monitor problems troubleshooting 144 monitoring battery power ...disc 89 inserting an optical disc 88 manual eject hole 87 playing optical... 90 removing a disc 89, 91 troubleshooting 147 using 86, 87 optical...
  • Page 188
    ...power saving options 99 precautions safety 37 printer troubleshooting 148 problem solving contacting Toshiba 158 Startup options 139 program, starting 84 program, ... 50 memory module slot cover 47 restore points troubleshooting 153 restoring your work 86 running computer on ...
  • Page 189
    ... 85 starting a program from Start 85 Startup menu problem solving 139 supervisor password, deleting 124 supervisor ... 127 TOSHIBA Recovery Media Creator 122 TOSHIBA Service Station 134 TOSHIBA Sleep Utility 130 touch pad using 72 traveling tips 107 troubleshooting 144 AC power light is blinking 137 ...
  • Page 190
    ... hard disk drive is slow 146 Help and Support, Windows® operating system 140 high-pitched noise ... will not respond 136 memory problems 142 missing files/trouble accessing a drive 146 on-screen ... networking 111 Windows® operating system desktop 108 troubleshooting 138 Windows® Start menu starting a ...
Toshiba Satellite C850 Manual