Toshiba Satellite L455D-S5976 User Manual - Page 174

Optical drive problems, slide out.

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174 If Something Goes Wrong Optical drive problems The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see "Disk or storage drive problems" on page 172). Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive's cable is properly connected to the computer. Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat, label side up. Close the tray carefully, making sure it has shut completely. You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting. If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive eject button on the face of the optical drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com.

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174
If Something Goes Wrong
Optical drive problems
The drive cannot read a diskette.
Try another diskette. If you can access the second diskette, the
first diskette (not the drive) is probably causing the problem. Run
Error-checking on the faulty diskette (for instructions see
“Disk or
storage drive problems” on page 172
).
Optical drive problems
You cannot access a disc in the drive.
If the optical drive is an external drive, make sure that the drive’s
cable is properly connected to the computer.
Make sure the tray that holds the optical disc is closed properly.
Press gently until it clicks into place.
Open the tray and remove the disc. Make sure the tray is clean. Any
dirt or foreign object can interfere with the laser beam.
Examine the disc to see if it is dirty. If necessary, wipe it with a
clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying flat,
label side up. Close the tray carefully, making sure it has shut
completely.
You press the disc eject button, but the drive tray does not
slide out.
Make sure the computer is connected to a power source and turned
on. The optical drive eject mechanism requires power to operate.
Make sure a program is not accessing the drive and preventing it
from ejecting.
If you need to remove a disc and cannot turn on the computer (for
example, if the battery is completely discharged), use a narrow
object, such as a straightened paper clip, to press the manual eject
button. This button is in the small hole next to the optical drive eject
button on the face of the optical drive tray.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
Some discs run correctly but others do not.
Check that the type of disc you are using is compatible with your
optical drive. For more information regarding supported optical
media formats, refer to the complete detail specifications for your
computer at
pcsupport.toshiba.com
.