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If Something Goes Wrong Optical disc drive problems 183 You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical disc drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting. If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc drive eject button on the face of the optical disc drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical disc drive itself. For additional information see "You press the disc eject button, but the drive tray does not slide out." on page 183. High Definition content via the Blu-ray Disc™ is not displaying properly. Make sure you are using an HDCP (High-Bandwidth Digital Content Protection) HDMI™ cable. If viewing High Definition content on an external monitor, your system may not support this function. For more information, see "Viewing Blu-ray Disc™ movies" on page 113. Online content accessed through the Blu-ray Disc™ is not displaying. Make sure you are connected to the Internet. While viewing a Blu-ray Disc™ movie the sound is not coming from the computer's speakers. You can change the destination of the audio signal in Sound properties in the Control Panel.

Section	Page
Satellite®/Satellite Pro® L700 Series User’s Guide	1
Contents	30
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	50
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	59
Checking total memory	62
Recovering the Internal Storage Drive	62
Recovering to out-of-box state (recommended recovery method)	64
Recovering of factory default software with user’s data	66
Recovering without changing the internal storage drive partitions	69
Recovering to a custom size partition	72
Creating recovery DVDs/media	74
Restoring from recovery DVDs/media	76
Erasing the Internal Storage Drive	78
Checking the internal storage drive operating status	80
Installing drivers and applications	80
Using the touch pad	81
Adjusting touch pad settings	84
Disabling or enabling the touch pad	84
Using external display devices	85
Selecting video cables	85
Connecting an HDMI™-compatible television or external display device	85
Connecting an external monitor or projector	86
Directing the display output when you turn on the computer	86
Adjusting the quality of the external display	87
Using an external keyboard	87
Using a mouse	87
Connecting a printer	88
Setting up a printer	89
Turning off the computer	89
Options for turning off the computer	90
Using the Shut down command	92
Using and configuring Hibernation mode	94
Using and configuring Sleep mode	97
Closing the display panel	100
Customizing your computer’s settings	100
Caring for your computer	100
Cleaning the computer	100
Moving the computer	101
Using a computer lock	101
Chapter 2: Learning the Basics	102
Computing tips	102
Using the keyboard	103
Character keys	104
Making your keyboard emulate a full-size keyboard	104
Ctrl, Fn, and Alt keys	105
Function keys	105
Special Windows® keys	105
Overlay keys	106
Starting a program	107
Starting a program from the Start menu	107
Starting a program from Windows® Explorer	108
Starting a program using the Search programs and files field	109
Saving your work	109
Printing your work	111
Backing up your work	112
Restoring your work	112
Using the optical disc drive	113
Viewing Blu-ray Disc™ movies	113
Optical disc drive components	115
Inserting an optical disc	115
Playing an audio CD	117
Playing optical media	117
Recording optical media	117
Removing a disc with the computer on	118
Removing a disc with the computer off	118
Caring for optical discs	119
Toshiba’s online resources	119
Chapter 3: Mobile Computing	120
Toshiba’s energy-saver design	120
Running the computer on battery power	120
Battery Notice	121
Power management	122
Using additional batteries	122
Charging batteries	122
Charging the main battery	123
Charging the RTC battery	123
Monitoring main battery power	124
Determining remaining battery power	125
What to do when the main battery runs low	126
Setting battery notifications	126
Conserving battery power	127
Power Plans	128
Using a hot key to set the Power Plan	129
Changing the main battery	130
Removing the battery from the computer	130
Inserting a charged battery	132
Taking care of your battery	133
Safety precautions	133
Maintaining your battery	134
Disposing of used batteries	135
Traveling tips	136
Chapter 4: Exploring Your Computer’s Features	137
Exploring the desktop	137
Finding your way around the desktop	138
Setting up for communications	140
Connecting your computer to a network	141
Exploring audio features	142
Recording sounds	142
Using external speakers or headphones	142
Using the Web Camera	143
Using the Memory card reader	144
Inserting memory media	144
Removing memory media	145
Chapter 5: Utilities	146
TOSHIBA Assist	147
Connect	148
Secure	149
Protect & Fix	150
Optimize	151
TOSHIBA Application Installer	152
Setting passwords	153
Using an instant password	153
Using a supervisor password	154
Using a user password	155
Deleting a user password	156
TOSHIBA Face Recognition Utility	157
TOSHIBA PC Diagnostic Tool Utility	158
Mouse Utility	159
TOSHIBA Hardware Setup	160
TOSHIBA Sleep Utility	162
Starting the TOSHIBA Sleep Utility	162
USB Sleep and Charge	162
Enabling/Disabling USB Sleep and Charge	164
Power supply mode settings	164
TOSHIBA Accessibility	165
TOSHIBA eco Utility™	166
TOSHIBA wireless LAN indicator	167
TOSHIBA Service Station	168
TOSHIBA PC Health Monitor	168
Chapter 6: If Something Goes Wrong	170
Problems that are easy to fix	170
Problems when you turn on the computer	171
The Windows® operating system is not working	173
Using Startup options to fix problems	174
Internet problems	175
The Windows® operating system can help you	175
Fixing a problem with Device Manager	176
Checking device properties	176
Memory problems	177
Power and the batteries	177
Keyboard problems	179
Display problems	179
Disk or storage drive problems	181
Error-checking	181
Optical disc drive problems	182
Sound system problems	185
Printer problems	185
Wireless networking problems	186
DVD and Blu-ray Disc™ operating problems	188
Develop good computing habits	189
Data and system configuration backup in the Windows® operating system	190
If you need further assistance	194
Before you contact Toshiba	194
Contacting Toshiba	195
Other Toshiba Internet Web sites	195
Toshiba’s worldwide offices	196
Appendix A: Hot Keys/TOSHIBA Cards	198
Hot Key Cards	198
Using the Hot Key Cards	199
Hot key functions	199
Volume Mute	200
Lock (Instant security)	201
Power plan	202
Sleep mode	203
Hibernation mode	204
Output (Display switch)	205
Display brightness	206
Disabling or enabling wireless devices	207
Disabling or enabling the touch pad	208
Zoom (Display resolution)	209
Keyboard hot key functions	210
Appendix B: Power Cord/Cable Connectors	211
Glossary	212

Match case Limit results 1 per page

183

If Something Goes Wrong

Optical disc drive problems

You press the disc eject button, but the drive tray does not

slide out.

Make sure the computer is connected to a power source and turned

on. The optical disc drive eject mechanism requires power to

operate.

Make sure a program is not accessing the drive and preventing it

from ejecting.

If you need to remove a disc and cannot turn on the computer (for

example, if the battery is completely discharged), use a narrow

object, such as a straightened paper clip, to press the manual eject

button. This button is in the small hole next to the optical disc drive

eject button on the face of the optical disc drive tray.

Never use a pencil to press the manual eject button. Pencil lead can

break off inside the computer and damage it.

Some discs run correctly but others do not.

Check that the type of disc you are using is compatible with your

optical disc drive. For more information regarding supported

optical media formats, refer to the complete detail specifications for

your computer at

pcsupport.toshiba.com

If the problem is with an optical data disc, refer to the software’s

documentation and check that the hardware configuration meets the

program’s needs.

The disc will not come out of the drive when you click the

eject button on the screen.

Press the button on the optical disc drive itself. For additional

information see

“You press the disc eject button, but the drive tray

does not slide out.” on page 183

High Definition content via the Blu-ray Disc™ is not

displaying properly.

Make sure you are using an HDCP (High-Bandwidth Digital

Content Protection) HDMI™ cable. If viewing High Definition

content on an external monitor, your system may not support this

function. For more information, see

“Viewing Blu-ray Disc™

movies” on page 113

Online content accessed through the Blu-ray Disc™ is not

displaying.

Make sure you are connected to the Internet.

While viewing a Blu-ray Disc™ movie the sound is not

coming from the computer's speakers.

You can change the destination of the audio signal in Sound

properties in the Control Panel.