Toshiba Satellite L955-S5152 User Guide

Toshiba Satellite L955-S5152 Manual

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  • Toshiba Satellite L955-S5152 | User Guide - Page 1
    Satellite®/Satellite Pro® L900/S900 Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS
  • Toshiba Satellite L955-S5152 | User Guide - Page 2
    California only. Model: Satellite®/Satellite Pro® L900/S900 Series set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    applications" means life support systems, medical life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND digital device, pursuant to Part 15 of the FCC rules. These and used in accordance with the instructions, it may cause harmful interference
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    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems and recommendations, TOSHIBA believes Wireless LAN scientists who continually review and interpret the risk of interference to other devices or services is perceived or identified as harmful. If
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    far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait
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    range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. device. EU Declaration of Conformity TOSHIBA declares that this product conforms to black bar symbol. If the product's battery or accumulator contains more than the specified values of lead
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    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
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    or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868
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    10 VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio
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    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain
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    machinery. Optical Disc Drive Safety Instructions This appliance contains a laser system To use this model properly, read the User's Guide carefully and keep it for your future reference. Never in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is
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    15 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY
  • Toshiba Satellite L955-S5152 | User Guide - Page 16
    16 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
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    to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
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    ....28 Other documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30 Computer user comfort recommendations .......30 Good Working Posture 30 Using the notebook with an external keyboard
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    the main battery 40 Using the computer for the first time 40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut your PC (with user's data 56 Reset your PC 59 Installing drivers and applications 61 Using the touch pad 62 Adjusting touch pad
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    an app from the Start screen 75 Saving your work 76 Backing Toshiba's energy-saver design 82 Running the computer on battery power 82 Battery Notice 83 Power management 84 Charging the main battery 84 Charging the RTC battery 85 Monitoring battery power 86 Determining remaining battery
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    battery 93 Taking care of your battery 94 Safety precautions 94 Maintaining your battery 95 Disposing of used batteries 95 Traveling tips 96 Chapter 4: Exploring Your Computer's Features 97 Exploring the Start screen Tools & Utilities 110 Support & Recovery 111 eco Utility 112 Setting passwords
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    PC Diagnostic Tool Utility 121 PC Health Monitor 122 Recovery Media Creator 123 Service Station 123 TOSHIBA Application Installer 124 Chapter 6: If Something Goes Wrong 125 Problems that are easy to fix 125 Problems when you turn on the computer............126 The Windows® operating system is
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    backup in the Windows® operating system 146 If you need further assistance 151 Contacting Toshiba 151 Other Toshiba Internet Web sites 151 Toshiba's worldwide offices 152 Appendix A: TOSHIBA Function Keys 153 Functions 153 Help file 154 Display brightness 154 Output (Display switch
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    and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set low-power Sleep mode which shuts down the system after 15 minutes of inactivity in AC power mode. We recommend the Toshiba User's Guide for more information on using power management settings
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You
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    Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    should be evenly supported by the seat. your notebook and other notebook is on a work surface that is above your elbow height you may need to slope the notebook notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook
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    and balanced over your torso. ❖ Adjust the font size of text on your screen to make viewing comfortable. ❖ Rest your eyes periodically by focusing on objects that are farther away. Using the notebook with an external keyboard, mouse or monitor (Sample Illustration) Correct posture ❖ When using
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    you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working.
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    evaluate ways to reduce the stress. Mobile computing tips ❖ When using the notebook at airports, on airplanes or trains, or at meetings, make sure room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to
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    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do not turn on the power again until you have taken the computer to an authorized service
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    36 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs
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    adaptor to connect the computer to a live electrical outlet, or to charge the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock
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    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
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    with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected
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    period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the
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    first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
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    power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive. 3 In the lower right of the screen click the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click the Shut
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    the Settings ( ) Charm. If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. 3 In the lower right of the screen click the Power ( ) icon. Sleep option Power (Sample Image) Sleep 4 Highlight Sleep, and
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    to increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 41. Installing a memory module Memory modules can be installed in the
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    power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive. 3 In the lower right of the screen click the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click the Shut
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    the top cover of the computer, and then place the computer upside down on the cloth. 7 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 91. NOTE To locate your memory module slot cover, please refer to your Quick Start
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the
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    place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 14-15. latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely
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    the slot 16 Replace the memory module slot cover and secure it using the screw. 17 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 93. 18 Turn the computer right side up. Make sure to remove the soft cloth from the work
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    50 Getting Started Adding memory (optional) TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module
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    the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 93. 6 Turn the Upon restarting your computer, touch any key to return to the login in screen. Checking total memory When you add or remove a memory module, you
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    52 Getting Started Recovering the Internal Storage Drive If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-10 in "Installing a memory module" on page 44), and then check that the module is inserted
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    be connected to an external power source via the AC adaptor. NOTE When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are
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    Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm and, that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select
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    button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to storage drive from your recovery media. For instructions on creating recovery media, see "Creating the operating system files, applications, and drivers originally shipped with the computer are restored
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    and rewritten. Click Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back
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    the recovery process, however the current directory structure will be retained. 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear click the Settings ( ) Charm. 3 Click Change PC Settings. The PC settings
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    58 Getting Started Recovering the Internal Storage Drive The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work"
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    computer be must connected to an external power source via the AC adaptor. 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear click the Settings ( ) Charm. 3 Click Change PC Settings. The PC settings window
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    5 Scroll down to "Remove everything and reinstall Windows," and click Get Started. The "Reset your PC" screen appears. (Sample Image) Reset your PC screen 6 Click the Next button. The "Do you want to fully clean your drive" screen appears. (Sample Image) Do you want to fully clean your drive
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    several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and
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    Installing drivers and applications 2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen prompts to complete the installation process. Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in
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    Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your
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    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    " to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of of the Windows Control Panel. For more information, please visit support.toshiba.com.
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    66 Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖ Press the touch pad ON/OFF ( ) button. ❖ Press F5. For more information, see "Disabling or enabling the touch pad"
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    of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to
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    display to change. This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window
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    screen. When the Windows® Charms appear, click the Settings ( ) Charm, and then click Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support care of your computer's battery, see "Taking care of your battery" on page 94. NOTE
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    Getting Started 71 Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 76 for
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    Learning the Basics 73 Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all
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    F5 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 153. Special Windows® keys Windows® key Application the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page
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    properties: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm, click Settings then click OK. Starting an app To Start an app on the Start screen, move your pointer over the appropriate tile and click to open. To Start
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    work Below is an example using the Search field to start an app: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm. (Sample Image) Searching for apps 2 Start typing the app's name in the Search field. As you
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    significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive
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    the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to
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    drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually
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    For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to
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    a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of
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    efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are
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    utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system
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    familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. To charge the main
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    computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary
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    the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See "Changing the main battery" on page 91 for information on replacing the main battery. HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light
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    with your computer) ❖ Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that
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    Plan Settings window appears. 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs.
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    the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system
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    following steps. 5 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click the plus signs
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    run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could
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    is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible
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    Mobile Computing 93 Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that
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    is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all
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    circuit, fire or electric shock. Failure to do so could possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming
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    regarding where to recycle old batteries or how to dispose of them properly. In addition, Toshiba's recycling initiatives include recycling manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.
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    can also use the Windows® key ( ) on your keyboard or on the LCD screen to go to Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with
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    For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® Charms to start apps, find documents, set up system components, and perform most other computing tasks. By swiping in from
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    , find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your
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    100 Exploring Your Computer's Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin-Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number
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    -A specialized type of tile notification (shown on the Start screen tile) using glyphs to indicate the number of applications that Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect
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    additional software, external hardware or services. Availability of public wireless LAN the F12 key. For more information see "TOSHIBA Function Keys" on page 153. NOTE When For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 142. Connecting your computer to
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    Sound Recorder and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm and, in the Search field, type Sound Recorder. Start Recording/Stop Recording button (Sample Image
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    on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, on the Start screen click the Camera tile. The Web Camera indicator light glows when the Web Camera is active. NOTE When the Web camera is not active the
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    SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
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    's Features Using the Memory card reader Removing memory media 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. 2 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and
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    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this
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    108 Utilities Desktop Assist ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or
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    Utilities Desktop Assist 109 Media & Entertainment The feature available in this category is TOSHIBA Video Player (Sample Image) Desktop Assist window - Media & Entertainment tab
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    110 Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key (Sample Image) Desktop Assist window - Tools & Utilities tab
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    Desktop Assist Support & Recovery The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide 111 (Sample Image) Desktop Assist window - Support & Recovery tab
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    tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click eco Utility. The eco Utility® window appears
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    the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor 1 To access Supervisor Password from the Start screen begin typing Supervisor Password, or while in the Desktop screen double-click the Desktop Assist icon. 2
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    Click OK Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Supervisor Password, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click the Supervisor Password icon. A pop
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    password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you : 1 To access User Password from the Start screen begin typing User Password, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click
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    Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click the Desktop Assist icon
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    "USB Sleep and Charge function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." 1 While in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click System Settings. 4 Click Sleep and Charge. USB Sleep
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    use. ❖ If USB Sleep and Charge is enabled, the computer's battery will discharge during hibernation or when the computer is turned off. It the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is
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    or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB drop-down list in the utility. (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may
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    120 Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
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    is normal and does not indicate a problem. To use the PC Diagnostic Tool utility: 1 To access PC Diagnostic Tool utility from the Start screen begin typing PC Diagnostic Tool, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool
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    power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication switch TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 53. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
  • Toshiba Satellite L955-S5152 | User Guide - Page 124
    with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click TOSHIBA Application Installer. The
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    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
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    problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or install a charged battery this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press
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    select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer's memory has been lost
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    support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem
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    routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you manually: 1 Press Ctrl, Alt, and Del simultaneously (once). 2 Press the Power button in the lower right corner of your screen. 3 Click the Restart option from the menu. 4 Click Troubleshoot
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    or software is installed ❖ Manually by the user System Image automatically look for problems and repair them driver at low resolution. This allows you to reset your display settings in the event they have been improperly set. ❖ Enable debugging mode Starts Windows® in an advanced troubleshooting
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    and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem. ❖ Disable driver signature enforcement Allows drivers containing improper
  • Toshiba Satellite L955-S5152 | User Guide - Page 132
    topic you need help with and follow the on-screen instructions ❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check
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    Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the
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    interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make
  • Toshiba Satellite L955-S5152 | User Guide - Page 135
    batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba maintaining battery power, see "Changing the main battery" on page 91. Keyboard problems NOTE To capture a print screen of the entire screen,
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    136 If Something Goes Wrong Display problems Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is
  • Toshiba Satellite L955-S5152 | User Guide - Page 137
    period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the
  • Toshiba Satellite L955-S5152 | User Guide - Page 138
    sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one To run Error-checking: 1 From the Start screen, type computer. 2 Click Computer from the list that appears. (Sample Image)
  • Toshiba Satellite L955-S5152 | User Guide - Page 139
    If Something Goes Wrong Disk or storage drive problems 3 Right-click the drive you wish to check. 139 (Sample Defragmenter. To do this: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm, click Settings and, in the
  • Toshiba Satellite L955-S5152 | User Guide - Page 140
    check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is
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    for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on
  • Toshiba Satellite L955-S5152 | User Guide - Page 142
    attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable
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    that the driver is loaded. To access the Device Manager, from the Start screen begin typing Computer, or if you are in the Desktop screen, move with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function
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    list. 6 See "Checking device properties" on page 132 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change
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    down lists. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top this feature. Save your work! See "Computing tips" on page 72 for instructions. On a regular basis, back up the information stored on your internal storage
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    problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals utility: 1 From the Start screen, type Control. Click Control Panel
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    Close. Then, at a later time, you can re-establish your Windows® configuration using the saved restore point. To do this: 1 From the Start screen, type Control. Click Control Panel from the list that appears. 2 Click System and Security, and then System. 3 In the left pane, click System Protection
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    Since problems with into recent Toshiba portable battery power. Connect the AC adaptor before continuing. 1 From the Start screen screen instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen
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    complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2
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    to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port
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    acclaim.toshiba.com laptopforums.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop
  • Toshiba Satellite L955-S5152 | User Guide - Page 152
    Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera
  • Toshiba Satellite L955-S5152 | User Guide - Page 153
    Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Display Brightness ❖ Output (Display switch) ❖ Disabling or enabling the touch pad ❖
  • Toshiba Satellite L955-S5152 | User Guide - Page 154
    154 TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
  • Toshiba Satellite L955-S5152 | User Guide - Page 155
    155 Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display
  • Toshiba Satellite L955-S5152 | User Guide - Page 156
    /disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 62. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This
  • Toshiba Satellite L955-S5152 | User Guide - Page 157
    Keyboard Function keys Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) Fn+ [Space bar] This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then select the desired
  • Toshiba Satellite L955-S5152 | User Guide - Page 158
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Satellite L955-S5152 | User Guide - Page 159
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Satellite L955-S5152 | User Guide - Page 160
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes
  • Toshiba Satellite L955-S5152 | User Guide - Page 161
    World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to
  • Toshiba Satellite L955-S5152 | User Guide - Page 162
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Satellite L955-S5152 | User Guide - Page 163
    otherwise stated. See also double-click. color palette-A set of specified colors that establishes the colors that can be displayed on the screen at a particular time. compatibility-The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats
  • Toshiba Satellite L955-S5152 | User Guide - Page 164
    -A program (called a "driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries. DC flows in
  • Toshiba Satellite L955-S5152 | User Guide - Page 165
    system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and
  • Toshiba Satellite L955-S5152 | User Guide - Page 166
    . A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a
  • Toshiba Satellite L955-S5152 | User Guide - Page 167
    See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive take two passes to create a complete screen image. Compare non-interlaced. internal device electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard
  • Toshiba Satellite L955-S5152 | User Guide - Page 168
    168 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Satellite L955-S5152 | User Guide - Page 169
    electronic mail. non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data
  • Toshiba Satellite L955-S5152 | User Guide - Page 170
    touch pad or a mouse, that enables you to move the pointer on the screen. port-A socket on the computer where you plug in a cable for connection to device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs
  • Toshiba Satellite L955-S5152 | User Guide - Page 171
    a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare
  • Toshiba Satellite L955-S5152 | User Guide - Page 172
    Start screen representing applications that can be accessed by selecting them. U Universal Serial Bus (USB)-USB is a serial bus that supports data designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-
  • Toshiba Satellite L955-S5152 | User Guide - Page 173
    ventilation cooling fan 36 adjusting touch pad settings 65 app, starting 75 App, starting from Start screen 75 apps starting from Start screen 75 audio features 103 B backing up files 73, 76 battery battery life 83 Call2Recycle™ 96 care 94, 95 changing 91 charge indicator light 39 charging 40, 84
  • Toshiba Satellite L955-S5152 | User Guide - Page 174
    buttons 78 C Call2Recycle™ battery 96 caring for your computer 69 changing battery 91 charging the battery 40 cleaning the computer 70 Support & Recovery tab 111 Tools & Utilities tab 110 Device Manager fixing a problem 132 directing display output 68 disabling touch pad 66 display troubleshooting
  • Toshiba Satellite L955-S5152 | User Guide - Page 175
    your computer for the first time 41 installation memory module 44 installing a charged battery 93 battery 91 memory modules 44 internal storage drive recovery 52 K keyboard function keys 74 special Windows® keys 74 troubleshooting 135 using 73 keys function keys 74 L LEDs system indicator lights 86
  • Toshiba Satellite L955-S5152 | User Guide - Page 176
    microphone using 103 monitor connecting 67 monitor problems troubleshooting 136 monitoring battery power 86 mouse properties 75 moving the manual eject hole 78 playing optical media 79 recording optical media 80 removing a disc 80, 81 troubleshooting 140 using 77 optical discs troubleshooting
  • Toshiba Satellite L955-S5152 | User Guide - Page 177
    options 89 precautions safety 34 printer troubleshooting 141 problem solving contacting Toshiba 151 Startup options 129 projector connecting 67 R real-time clock (RTC) battery 83 recording sounds 103 recovery creating recovery media 53 installing drivers and applications 61 internal storage drive
  • Toshiba Satellite L955-S5152 | User Guide - Page 178
    is blinking 127 battery light is blinking 128 bookmarked site not found 131 checking device properties 132 computer will not start 126 contacting Toshiba 151 corrupted/damaged data files 140 data/entire system backup 148 Device Manager 132 display error message 137 display problems screen is blank
  • Toshiba Satellite L955-S5152 | User Guide - Page 179
    power and batteries 134 printer 141 restore points 146 screen does not look correct/ flickers 136 slow Internet connection 131 sound system 141 trouble running discs 141 trouble running programs Windows® operating system desktop 99, 106 troubleshooting 128 Windows® Store 101 wireless networking 102
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If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 125
in this guide.
Satellite
®
/Satellite Pro
®
L900/S900 Series
User’s Guide