Toshiba Satellite P870 PSPLFC Users Manual Canada; English
Toshiba Satellite P870 PSPLFC Manual
View all Toshiba Satellite P870 PSPLFC manuals
Add to My Manuals
Save this manual to your list of manuals |
Toshiba Satellite P870 PSPLFC manual content summary:
- Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 1
User's Manual Satellite P870/P875 series - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 2
1-10 Disposing of the computer and the computer's batteries 1-11 Optical disc drive safety instructions 1-11 General Precautions 1-12 Information for Wireless Devices 1-14 Legal Footnotes 1-22 Messages 1- Blu-ray Disc Player 4-19 3D Playback on an External 3D Device 4-21 User's Manual ii - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 3
Settings 5-9 TOSHIBA Media Player by sMedio TrueLink 5-17 TOSHIBA PC Health Monitor 5-18 Using the Hard Disk Drive (HDD) Protection 5-19 System Recovery 5-21 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-16 Index Glossary User's Manual iii - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. Regulatory Information FCC information FCC notice "Declaration of Conformity energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 6
notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented User's Manual 1-3 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual 1-5 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 9
ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure. User's Manual 1-6 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 10
licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact [email protected]. OpenSSL License User's Manual 1-7 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 11
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY written by Tim Hudson ([email protected]). */ Original SSLeay License User's Manual 1-8 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 12
AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF User's Manual 1-9 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 13
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual 1-10 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 14
a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 15
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 16
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 17
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 18
network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any who continually review and interpret the extensive research literature. User's Manual 1-15 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 19
the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user documentation General authorization required for network and service supply. Norway: Implemented This subsection - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 20
areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. own premises. Luxembourg: Implemented General authorization required for network and service supply User's Manual 1-17 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 21
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted that the potential for human contact during normal operation is minimized. User's Manual 1-18 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 22
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 23
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual 1-20 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 24
not use this equipment in the countries/regions which are not listed in the table below. As of Aug. 2012 Austria Belgium Bulgaria Canada User's Manual 1-21 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 25
documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. User's Manual 1-22 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 26
conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors are 64-bit operating system can address 4 GB or more of system memory. User's Manual 1-23 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 27
factors. Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding User's Manual 1-24 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 28
or viewing of the media. Messages Messages are used in this manual to bring important information to your attention. Each type of message if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 29
in some computers) AC adaptor and power cord (2-pin plug or 3-pin plug) Remote controller (Is included with some models) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 30
on your keyboard to go to Start screen. For detailed information, please refer to the Windows Help and Support. Using your product for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 31
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 2-3 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 32
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 33
display panel's hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel. User's Manual 2-5 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 34
power 1 1. Power button Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. User - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 35
For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Turning off the power The power can be turned off in one of the following modes, either Shut on immediately - wait a short period to avoid any potential damage. User's Manual 2-7 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 36
to Sleep Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. User's Manual 2-8 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 37
can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off. User's Manual 2-9 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 38
contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. in Power menu, you need to setup according to the following steps: User's Manual 2-10 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 39
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-11 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 40
slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card, and MultiMediaCard™. Refer to the Memory media section for more information. User's Manual 3-1 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 41
turned on: Wireless LAN WiMAX Bluetooth Only some models are equipped with Bluetooth function. Left side The following figure shows the computer's left side. User's Manual 3-2 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 42
with a TV tuner. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) 2.0 devices. The port with the icon ( ) has Sleep and Charge function. User's Manual 3-3 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 43
mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. The jack with the icon has Sleep and Music function. User's Manual 3-4 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 44
Satellite P870/P875 series The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be at the time of purchase - using the wrong AC adaptor can cause damage to the computer. User's Manual 3-5 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 45
module slot Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal. User's Manual 3-6 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 46
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 3-7 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 47
- please refer to the Sound System and Video mode section for more information. The Web Camera LED glows when the Web Camera is operating. User's Manual 3-8 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 48
previously working on. You can specify within the Power Options. To access it, click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options. User's Manual 3-9 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 49
. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. User's Manual 3-10 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 50
Using the Remote Controller section for information on how to use the remote controller as well as how to install or replace its battery. User's Manual 3-11 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 51
11 12 13 14 15 17 16 18 19 20 21 22 23 24 25 1. Power 2. Start 3. Teletext 4. Recorded TV 5. Guide 6. Live TV 7. DVD Menu 8. Red Button 9. Green Button 10.Yellow Button 11. Blue Button 12. Back 13. More Information TV screen if the ArcSoft TV 5.0 window is active. User's Manual 3-12 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 52
Green, Yellow and Blue buttons Back Satellite P870/P875 series Allows you to switch to the Electronic Program Guide (EPG) screen if the ArcSoft TV 5.0 window is active. Allows you to switch to the Live or decreases the volume while watching TV, viewing DVD's or replaying CD's. User's Manual 3-13 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 53
The remote controller is designed specifically for this computer. Some application programs may not support remote control functions. Operational range of the Remote Controller Point the remote controller at or strong fluorescent light strikes the infrared receiver window. User's Manual 3-14 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 54
commercially available CR2032 battery. Other types of battery should not be used. 1. Open the battery cover on the back side of the remote controller. User's Manual 3-15 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 55
TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 56
Satellite P870/P875 series In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. SSD any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) User - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 57
you have to uninstall the display driver, please follow the steps below: 1. Uninstall "NVIDIA Graphics Driver XXX.XX". 2. Then uninstall "Intel® HD Graphics Driver". User's Manual 3-18 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 58
or no charge • Operates • No charge • LED: white • Operates • Charge • LED: amber Power off (no operation) • No charge • LED: white • Quick charge • LED: amber User's Manual 3-19 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 59
charge is low. The AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if will occur regardless of whether the computer's power is on or off. User's Manual 3-20 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 60
% (noncondensing) Wet-bulb temperature 29°C maximum Conditions Operating Non-operating Altitude (from sea level) -60 to 3,000 meters -60 to 10,000 meters maximum User's Manual 3-21 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 61
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual 3-22 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 62
the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. User's Manual 3-23 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 63
USA UL approved Australia AS approved Canada CSA approved Satellite P870/P875 series United Kingdom BS approved Europe Approved by the appropriate agency China CCC approved User's Manual 3-24 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 64
any letter is typed. When the NUM LOCK indicator glows, the ten key allows you to enter numbers. Figure 4-1 Keypad indicators 2 1 1. CAPS LOCK indicator User's Manual 2. NUM LOCK indicator 4-1 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 65
device. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses media playback. User's Manual 4-2 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 66
or the font sizes within one of the supported application windows. Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Changes the display resolution. Some characters using their specific ASCII codes. 1. Hold down ALT key. User's Manual 4-3 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 67
is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Figure 4-5 Swipe the finger 1. Sensor 1 1 User's Manual 4-4 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 68
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch 's Manual 4-5 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 69
fingerprints. The recognition success rate may differ from user to user. Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication. User's Manual 4-6 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 70
Next. 3. Click the non-enrolled finger you want to register and then click Next. 4. The instructions for enrollment operation screen is displayed. Carefully read them and then click Next. 5. The scanning the TOSHIBA Fingerprint Utility main menu, select Fingerprint Enroll. User's Manual 4-7 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 71
, please logon using the Windows logon password. A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration. User's Manual 4-8 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 72
the keyboard-based system instead, follow the on-screen instructions when the Fingerprint System Authentication screen is displayed. This Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 73
indicator on the drive glows. Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo to the above formats, Blu-ray™ Combo drive supports BD-ROM and BD-ROM DL. Blu-ray™ Writer drive In addition to the above formats, - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 74
P875 series Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R Pressing the eject button and pulling the disc tray open 1. Eject button 2 1 2. Disc tray User's Manual 4-11 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 75
the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it. User's Manual 4-12 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 76
open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 4-8 Manual release with the eject hole 1 Φ1.0mm 1. Eject hole Turn off the power before you use the eject hole. If the disc is spinning when you - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 77
Important message Before you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you may may be caused by the change or loss of the recorded contents. User's Manual 4-14 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 78
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) User's Manual 4-15 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 79
to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. User's Manual 4-16 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 80
VIDEO PLAYER: Notes on use This software can only be used on Windows 8. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file. Frame dropping, audio skipping or out of sync audio and video "the same as the factory default setting" (if applicable) or "ALL". User's Manual 4-17 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 81
Panel -> Appearance and Personalization -> Display -> Adjust resolution. However, video cannot be output to some external displays and televisions due to output or playback conditions. User's Manual 4-18 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 82
operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 83
to disc. For more information on these items refer to instructions included with content or contact the content manufacturers directly. Make Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or Manual 4-20 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 84
Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 85
supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 86
automatically. Depending on the video content, it might not be able to playback in 3D. Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. User's Manual 4-23 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 87
function of the Player. Some functions cannot be used during 3D playback. In such cases, any buttons used for those functions may be disabled. User's Manual 4-24 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 88
either 2D, or 3D using realtime 2Dto3D conversion. As for playback of 3D video content, only Side-by-Side and Interleave 3D video formats are supported. Not all files can be played. User's Manual 4-25 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 89
your movie disc by clicking Burn button. How to learn more Please refer to the Help and Manual files for additional information about CyberLink MediaShow by pressing F1 after the application is launched. Important can put a heavy load on the CPU. DVD-VR format is not supported. User's Manual 4-26 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 90
discs recommended by the Drive manufacturer. The following types of discs are supported for recording: DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R devices. VCD and SVCD format for output is not supported. About recorded DVD, AVCHD and Blu-ray™ communication function supports some wireless communication - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 91
may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always turn off wireless functionality transmission speed will be lower than the theoretical maximum speed. User's Manual 4-28 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 92
limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) User's Manual 4-29 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 93
and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 94
is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. Turn off the power to all external devices connected to the computer. User's Manual 4-31 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 95
weak, which results in poor radio receiving conditions, contact the dealer you purchased it from, or use a commercially available antenna booster. Please refer to the manual provided with the booster for details. User - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 96
. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended User - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 97
Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual by your dealer or by a TOSHIBA service representative. The battery can explode if - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 98
aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are User's Manual 4-35 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 99
on this together with the current power consumption. Please be aware that the actual remaining operating time may differ slightly from the calculated time. User's Manual 4-36 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 100
type Battery pack (48Wh, 6 cell) Sleep Mode 28 hours Shut Down Mode 13 days Battery pack (66Wh, 6 cell high capacity) 40 hours 18 days User's Manual 4-37 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 101
. This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. User's Manual 4-38 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 102
the battery pack -2 1. Battery lock 2. Battery release latch 3. Battery pack Installing the battery pack To install a battery pack, follow the steps as detailed below: User's Manual 4-39 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 103
bare hands. Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads. User's Manual 4-40 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 104
cover and lift it off. Figure 4-13 Removing the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 4-41 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 105
not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 4-42 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 106
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 4-43 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 107
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-16 Removing the memory module 12 1 3 1. Latches Product appearance depends on the model computer damage and fire, possibly resulting in serious injury. User's Manual 4-44 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 108
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-17 Examples of memory media Secure Digital (SD) Card microSD card 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB User's Manual 4-45 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 109
low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 110
lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the release it. 4. Grasp it and pull it out of the slot. User's Manual 4-47 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 111
desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. User - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 112
In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 113
All Modes. 7. Select one of the mode at List All Modes. REGZA Link (PC Control) Some models are supported with the REGZA Link (PC Control). HDMI out port can connect with Type A connector HDMI cable. One HDMI cable to take advantage of its capabilities which can allow you to: User's Manual 4-50 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 114
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect items that are available from your reseller or TOSHIBA dealer: User's Manual 4-51 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 115
to a higher level. SRS SRS Premium Sound offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs. User's Manual 4-52 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 116
and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. User's Manual 4-53 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 117
Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust you should get the computer inspected by an authorized service provider in order to assess the scope of any moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 118
heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any . In this instance all unsaved data in memory will be lost. User's Manual 4-55 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 119
come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). All the utilities described here can be accessed from Desktop -> Desktop Assist. Furthermore, some utilities - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 120
as a cache. To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> HDD Accelerator. For details on TOSHIBA HDD Accelerator, see the help file. User's Manual 5-2 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 121
Programs -> CyberLink MediaShow 6 for TOSHIBA. For details on how to use CyberLink MediaShow, see the help file by clicking ? button in the main window. User's Manual 5-3 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 122
programs on your computer. It allows you to watch Live TV and Teletext, view an Electronic Programming Guide (EPG), and create a schedule to record TV programs. To start this utility, click Desktop utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station. User's Manual 5-4 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 123
accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. User's Manual 5-5 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 124
maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. User's Manual 5-6 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 125
media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place. User's Manual 5-7 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 126
The computer will restart. If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your down or restarting the computer, refer to Turning on the power. User's Manual 5-8 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 127
general users. Starting the computer by password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode, not in Sleep mode and Restart. To enter - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 128
) to the USB port even when the computer is turned OFF. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. Move the digital music players. Disabled Disables the Sleep and Charge function. User's Manual 5-10 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 129
the computer in your bag. Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio players Mode to find the suitable mode for your USB device to charge. User's Manual 5-11 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 130
computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. The Microphone jack supports the Sleep and Music function. When Sleep and Music function is enabled, it is not possible to mute and Music function only when the AC adaptor is connected. User's Manual 5-12 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 131
assign to, and then click Open. Option Input the startup parameters. Default Restore button support settings to factory default. Function Key Setting Launch TOSHIBA Function Key utility. HDD Protection This the internal LCD, even if an external monitor is connected. User's Manual 5-13 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 132
Boot menu, please refer to the Troubleshooting section. If a Supervisor Password has been set, manual boot device selection functions may be only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. Panel - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 133
USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Disabled Enables the USB Legacy USB 3.0 controller. SATA This tab allows you to set conditions for SATA. User's Manual 5-15 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 134
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. Disabled Disables Wake-up on LAN from shutdown. Built-in LAN This - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 135
. However, some files may not be able to play back normally. TOSHIBA Media Player can only support resolution higher than 1280x800. It is recommended that the AC adaptor be connected while TOSHIBA Media Player is Click My Local Library on the Start Page of TOSHIBA Media Player. User's Manual 5-17 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 136
explained in the TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 137
be started using the following methods: Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. Click the icon ( ) in interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. Using the Hard Disk Drive 's Manual 5-19 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 138
environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs User's Manual 5-20 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 139
hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in the pre-installed software from the Recovery Hard Disk Drive User's Manual 5-21 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 140
optical disc drive. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory into one available USB port. 4. Click Desktop -> Desktop Assist -> Support & Recovery -> Recovery Media Creator. 5. After Recovery Media Creator starts, - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 141
from which you should follow the on-screen instructions. If your computer does not load the Boot menu, please refer to the Troubleshooting section. When drivers/utilities are installed, you If you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 5-23 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 142
restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk Drive in a manner other than specified in the manual, otherwise you may find that space for the instructions. If your computer does not load the Recovery options, please refer to the Troubleshooting - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 143
Satellite P870/P875 series 2. Click General under PC settings. 3. Select the options you desired and follow the on-screen instructions. User's Manual 5-25 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 144
series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - 's Manual 6-1 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 145
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 146
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and is glowing, the computer is connected to a live external power source. User's Manual 6-3 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 147
instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems with any one having the ability to produce apparent power problems. Overheating power down If the processor's temperature reaches an - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 148
quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to the Monitoring of power condition section for further information. Problem Procedure AC adaptor doesn - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 149
Satellite P870/P875 series Problem Procedure Battery doesn't charge when the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially in the Power Options. User's Manual 6-6 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 150
Problem computer will restart. Keyboard Keyboard problems can be caused by the section for further information. Problem Procedure Output to screen is Support. Internal display panel Apparent computer's display panel problems , for further information. Problem Procedure No display Press the - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 151
/P875 series Problem Markings appear instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 152
Problem further information, please refer to Operating Basics. Problem Procedure Memory media card error occurs Remove the it is firmly connected. If the problem persists, then you should refer to are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 153
Satellite P870/P875 series Touch Pad Problem Procedure The Touch Pad does Check the Device Select speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Desktop -> Desktop Assist -> Control - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 154
Satellite P870/P875 series USB mouse Problem On-screen pointer does not respond to mouse operation to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 155
and Charge function For more information and settings, please refer to the Sleep and Charge section. Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. the setting to disable the function and stop using this function. User's Manual 6-12 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 156
function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Press the function keys to Manual 6-13 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 157
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 158
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-15 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 159
the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-16 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 160
Satellite P870/P875 series If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 161
3-17, 4-34 save mode 5-6 types 4-33 Battery pack replacing 4-38 Bluetooth problems 6-16 Boot Priority 5-14 C Cleaning the computer 4-54 Cooling vents 3-5, 3-6 D DC IN/Battery indicator 3-2 User's Manual DC IN/Battery indicator Display automatic power off 5-5 hinges 3-10 opening 2-5 screen - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 162
Keyboard Function Key 4-2 problems 6-7 Windows special keys 4-3 L LAN cable types 4-31 connecting 4-31 problems 6-15 M Memory off 2-7 turning on 2-6 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-16 Sound system 6-13 TOSHIBA support 6-16 Touch Pad 6-10 USB device 6-11 - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 163
disk drive 5-24 Recovery Media 5-23 Restarting the computer 2-8 S W Satellite P870/P875 series Web Camera 3-9 Wireless communication indicator 3-2 Wireless LAN problems 6-16 SD/SDHC/SDXC Card formatting 4-46 note 4-45 Security lock 4-51 Sleep Mode setting 2-8 System automatic 5-6 Sound system - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 164
Satellite P870/P875 series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba Satellite P870 PSPLFC | Users Manual Canada; English - Page 165
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
Satellite P870/P875
series