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USB Sleep and Charge is not working., Restart the Windows

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If Something Goes Wrong Develop good computing habits 193 ❖ Restart the Windows® operating system. Always restart the Windows® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind. ❖ Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create a restore point. 3 Install one item of hardware or software. 4 Restart the Windows® operating system. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning. 6 For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed. USB Sleep and Charge is not working. ❖ Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge Utility to check if the feature is disabled and to enable it if necessary. For more information, see "Enabling/Disabling USB Sleep and Charge" on page 164. ❖ Try selecting a different charging mode in the TOSHIBA Sleep and Charge Utility, if your computer provides more than one charging mode. For more information, see "Power supply mode settings" on page 164. ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA Sleep Utility to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer.

Section	Page
Satellite®/Satellite Pro® L700 Series User’s Guide	1
Contents	30
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	50
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	59
Checking total memory	62
Recovering the Internal Storage Drive	62
Recovering to out-of-box state (recommended recovery method)	64
Recovering of factory default software with user’s data	66
Recovering without changing the internal storage drive partitions	69
Recovering to a custom size partition	72
Creating recovery DVDs/media	74
Restoring from recovery DVDs/media	76
Erasing the Internal Storage Drive	78
Checking the internal storage drive operating status	80
Installing drivers and applications	80
Using the touch pad	81
Adjusting touch pad settings	84
Disabling or enabling the touch pad	84
Using external display devices	85
Selecting video cables	85
Connecting an HDMI™-compatible television or external display device	85
Connecting an external monitor or projector	86
Directing the display output when you turn on the computer	86
Adjusting the quality of the external display	87
Using an external keyboard	87
Using a mouse	87
Connecting a printer	88
Setting up a printer	89
Turning off the computer	89
Options for turning off the computer	90
Using the Shut down command	92
Using and configuring Hibernation mode	94
Using and configuring Sleep mode	97
Closing the display panel	100
Customizing your computer’s settings	100
Caring for your computer	100
Cleaning the computer	100
Moving the computer	101
Using a computer lock	101
Chapter 2: Learning the Basics	102
Computing tips	102
Using the keyboard	103
Character keys	104
Making your keyboard emulate a full-size keyboard	104
Ctrl, Fn, and Alt keys	105
Function keys	105
Special Windows® keys	105
Overlay keys	106
Starting a program	107
Starting a program from the Start menu	107
Starting a program from Windows® Explorer	108
Starting a program using the Search programs and files field	109
Saving your work	109
Printing your work	111
Backing up your work	112
Restoring your work	112
Using the optical disc drive	113
Viewing Blu-ray Disc™ movies	113
Optical disc drive components	115
Inserting an optical disc	115
Playing an audio CD	117
Playing optical media	117
Recording optical media	117
Removing a disc with the computer on	118
Removing a disc with the computer off	118
Caring for optical discs	119
Toshiba’s online resources	119
Chapter 3: Mobile Computing	120
Toshiba’s energy-saver design	120
Running the computer on battery power	120
Battery Notice	121
Power management	122
Using additional batteries	122
Charging batteries	122
Charging the main battery	123
Charging the RTC battery	123
Monitoring main battery power	124
Determining remaining battery power	125
What to do when the main battery runs low	126
Setting battery notifications	126
Conserving battery power	127
Power Plans	128
Using a hot key to set the Power Plan	129
Changing the main battery	130
Removing the battery from the computer	130
Inserting a charged battery	132
Taking care of your battery	133
Safety precautions	133
Maintaining your battery	134
Disposing of used batteries	135
Traveling tips	136
Chapter 4: Exploring Your Computer’s Features	137
Exploring the desktop	137
Finding your way around the desktop	138
Setting up for communications	140
Connecting your computer to a network	141
Exploring audio features	142
Recording sounds	142
Using external speakers or headphones	142
Using the Web Camera	143
Using the Memory card reader	144
Inserting memory media	144
Removing memory media	145
Chapter 5: Utilities	146
TOSHIBA Assist	147
Connect	148
Secure	149
Protect & Fix	150
Optimize	151
TOSHIBA Application Installer	152
Setting passwords	153
Using an instant password	153
Using a supervisor password	154
Using a user password	155
Deleting a user password	156
TOSHIBA Face Recognition Utility	157
TOSHIBA PC Diagnostic Tool Utility	158
Mouse Utility	159
TOSHIBA Hardware Setup	160
TOSHIBA Sleep Utility	162
Starting the TOSHIBA Sleep Utility	162
USB Sleep and Charge	162
Enabling/Disabling USB Sleep and Charge	164
Power supply mode settings	164
TOSHIBA Accessibility	165
TOSHIBA eco Utility™	166
TOSHIBA wireless LAN indicator	167
TOSHIBA Service Station	168
TOSHIBA PC Health Monitor	168
Chapter 6: If Something Goes Wrong	170
Problems that are easy to fix	170
Problems when you turn on the computer	171
The Windows® operating system is not working	173
Using Startup options to fix problems	174
Internet problems	175
The Windows® operating system can help you	175
Fixing a problem with Device Manager	176
Checking device properties	176
Memory problems	177
Power and the batteries	177
Keyboard problems	179
Display problems	179
Disk or storage drive problems	181
Error-checking	181
Optical disc drive problems	182
Sound system problems	185
Printer problems	185
Wireless networking problems	186
DVD and Blu-ray Disc™ operating problems	188
Develop good computing habits	189
Data and system configuration backup in the Windows® operating system	190
If you need further assistance	194
Before you contact Toshiba	194
Contacting Toshiba	195
Other Toshiba Internet Web sites	195
Toshiba’s worldwide offices	196
Appendix A: Hot Keys/TOSHIBA Cards	198
Hot Key Cards	198
Using the Hot Key Cards	199
Hot key functions	199
Volume Mute	200
Lock (Instant security)	201
Power plan	202
Sleep mode	203
Hibernation mode	204
Output (Display switch)	205
Display brightness	206
Disabling or enabling wireless devices	207
Disabling or enabling the touch pad	208
Zoom (Display resolution)	209
Keyboard hot key functions	210
Appendix B: Power Cord/Cable Connectors	211
Glossary	212

Match case Limit results 1 per page

193

If Something Goes Wrong

Develop good computing habits

❖

Restart the Windows

operating system. Always restart the

Windows

operating system after each installation, even if the

installation utility does not prompt you to do so. This will

ensure that the installation is completed, and will clean up

anything that the installation utility left behind.

❖

Do one installation at a time. If you have several new items to

add to your computer system, install just one at a time, creating

restore points immediately before each successive installation.

This will make it much easier to determine the origin of any

new problems. For best results, follow this sequence:

Back up critical data.

Create a restore point.

Install one item of hardware or software.

Restart the Windows

operating system.

Use the new hardware or software for a while, noting any

new problems. Make sure that your critical applications

(email, business applications, etc.) are working correctly,

and verify that important devices are still functioning.

For each additional hardware or software item, repeat

these steps, starting at step 1 if any of your critical data has

changed, or starting at step 2 if no critical data has

changed.

USB Sleep and Charge is not working.

❖

Make sure that the device you want to charge is connected to a

port that supports the USB Sleep and Charge function. Ports

that support this feature are identified with the (

) icon.

❖

USB Sleep and Charge may be disabled. Open the TOSHIBA

Sleep and Charge Utility to check if the feature is disabled and

to enable it if necessary. For more information, see

“Enabling/Disabling USB Sleep and Charge” on page 164

❖

Try selecting a different charging mode in the TOSHIBA Sleep

and Charge Utility, if your computer provides more than one

charging mode. For more information, see

“Power supply

mode settings” on page 164

❖

If you are attempting to charge a device without an AC adaptor

connected to the computer, the computer's battery power may

be below the limit specified in the TOSHIBA Sleep Utility or

the battery may be depleted. Lower the limit in the TOSHIBA

Sleep Utility to enable charging at the current battery power

level, or, if battery power is running low or is depleted, connect

the AC adaptor to your computer.