Toshiba Satellite Pro S300-EZ1512 User Guide 1

Toshiba Satellite Pro S300-EZ1512 Manual

Toshiba Satellite Pro S300-EZ1512 manual content summary:

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    Satellite Pro® S300/S300M Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something
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    all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TOSHIBA"), ITS AFFILIATES AND
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 3
    support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. FCC used in accordance with the instructions, it may cause harmful
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    may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800
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    service. If Problems trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support electronic device, including
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    or a qualified installer. Instructions for IC CS-03 not prevent degradation of service in some situations. Repairs and internal metallic water pipe system, if present, are connected appropriate. 2 The user manual of analog equipment must Equivalence Number (REN) of this device can be found on the label
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    performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport
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    the risk of interference to other devices or services is perceived or identified as harmful. TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This device
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    prevent radio interference to the licensed service, this device is intended to be operated indoors Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device
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    /or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners
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    operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and
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    devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems TOSHIBA Direct PC if you have problems of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday:
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    the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The Name
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    14 Brazil Cambodia Chile Costa Rica Cyprus Ecuador Estonia France Germany Greece Guatemala Hong Kong India Israel Jordan Latvia Lithuania Malaysia Mayotte Montenegro Netherlands Norway Paraguay Poland Qatar Russia San Marino Singapore South Africa Sweden Taiwan Ukraine Uruguay Venezuela Zimbabwe
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    standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan only. A peer-to-peer mode is not available in 802.11a and Turbo Mode. Argentina Azerbaijan Brazil Chile Czech Republic
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    16 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
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    operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access
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    18 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Azerbaijan Brazil Chile Costa
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    19 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Austria Azerbaijan Bangladesh Belgium
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    Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved 149,153,157,161,165 (802.11a) Wake-up on wireless lan function is not available in battery mode. 802.11b/g (2.4 GHz) Australia Chile Indonesia New Zealand USA Brunei Hong Kong Malaysia Saudi
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    been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point to which it connects.
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    LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on
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    devices such as mobile phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA environment where the risk of interference to other devices or services is perceived or identified as harmful. If you
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    the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in with the CE mark accordingly. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Taiwan Article 14 Article 17
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    devices incorporating this product. The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices TOSHIBA Direct PC if you have problems the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10
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    . ❖ Do not install the embedded wireless module into other device. Optical Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the user's guide carefully and keep it for your future reference. Never attempt
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    notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT
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    Satellite Pro and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems part of Toshiba's commitment to preserving the environment, Toshiba supports various
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    Contents Introduction 37 This guide 39 Safety icons 40 Other icons used 40 Other documentation 41 Service options 41 Chapter 1: Getting Started 42 Selecting a your software 46 Registering your computer with Toshiba 47 Adding optional external devices 47 Connecting to a power source 48 29
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    Charging the main battery 50 Using Recovery media 69 Checking the HDD operating status 71 Installing drivers and applications 71 Using the TouchPad 72 Scrolling with the 73 Disabling or enabling the TouchPad 73 Using external display devices 73 Directing the display output when you turn on the
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    media 103 Recording optical media 103 Removing a disc with the computer on...........104 Removing a disc with the computer off ..........104 Caring for optical discs 105 Toshiba's online resources 105
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    Computing 106 Toshiba's energy-saver design 106 Running the computer on battery power 107 Battery Notice 107 Power management 108 Using additional batteries 109 Charging batteries 109 Charging the main battery 109 Charging the RTC battery 110 Monitoring main battery power 111 Determining
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    the i.LINK® port 138 Using the eSATA/USB combo port 138 Using an expansion device 139 Chapter 5: Utilities 140 TOSHIBA Assist 141 Connect 142 Secure 143 Protect & Fix 144 Optimize 145 TOSHIBA Application Installer 146 Setting passwords 147 Using an instant password 147 Using a supervisor
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    161 Enabling USB Sleep and Charge 163 Power supply mode settings 163 Battery settings 163 TOSHIBA Zooming Utility 164 TOSHIBA Button Support 165 CD/DVD Drive Acoustic Silencer 166 TOSHIBA Accessibility 167 Trusted Platform Module (TPM 168 Fingerprint Authentication Utility 169 Fingerprint
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    Fixing a problem with Device Manager ...........183 Memory problems 184 Power and the batteries 185 Keyboard problems 186 Display problems 187 Disk or internal storage drive problems ..........189 Optical drive problems 191 Sound system problems 192 PC Card problems 192 Printer problems 194
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    220 Disabling or enabling wireless devices............221 Disabling or enabling the TouchPad 222 Zoom (Display resolution 223 Keyboard hot key functions 224 Appendix B: Power Cord/Cable Connectors 225 Appendix C: TOSHIBA PC Health Monitor 226 Enabling the TOSHIBA PC Health Monitor 227 If
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    that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy.
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    prices, system/component/options availability are all subject to change without notice. For the most upto-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide
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    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided,
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    version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its
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    provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety
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    Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to
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    computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system
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    base of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual a rechargeable main battery that needs to be charged before
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    the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen
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    standard limited Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 46. After starting your computer for
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    's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability
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    . The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
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    recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will
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    Getting Started 51 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer
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    described in this guide. Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are
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    memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on
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    54 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
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    Down Menu 2 Click Shut Down. The operating system turns off the computer. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 117. 5 Close
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the
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    Getting Started 57 Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For
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    58 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts
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    a charged battery" on page 119. 16 Turn the computer right side up. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded
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    your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one another, you must remove the top module
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    using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 119. 6 Turn the computer Start, Control Panel, System and Maintenance, and then System. The System window appears. 2 The total memory is displayed below the
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    . ❖ It is also strongly recommended that you create recovery DVDs before using your system. For more information on creating Recovery media see "Creating Recovery DVDs" on page 63 default without the HDD Recovery partition. ❖ Reinstall drivers and applications which were bundled with your computer.
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    number of blank DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777, outside the United States it is (949) 859-4273
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    it is strongly recommended that your computer be connected to an external power source via the AC Adaptor. You have the options of recovering your system using the Hard Drive Recovery partition to the factory-set default, or recovering just your C: drive and leaving other partitions (for example
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    Getting Started 65 Hard Drive Recovery Utilities 3 If your system offers a choice of Windows Vista® 32-bit or 64bit operating system, select one at this time. If not, skip to step 4. (Sample Image) Product Recovery Menu screen 4 When the Toshiba Recovery Wizard screen displays, select one of the
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    partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image
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    Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data
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    partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: 1 On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover without changing the hard drive partitions. A confirmation
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    need to recover your computer to its default factory state, you can rebuild the system using your Hard Drive Recovery Utilities. To recover your hard disk drive using the then click Next. The options are: ❖ Toshiba Recovery wizard ❖ System Recovery Options (Sample Image) Selecting a Process screen
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    70 Getting Started Hard Drive Recovery Utilities 5 If your system offers a choice of Windows Vista® 32-bit or 64bit operating system, select one at this time. If not, skip to step 6. (Sample Image) Product Recovery Menu screen 6 A warning screen will appear stating that when the recovery
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    (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. 2 Click Next. 3 Click the item you want
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    control buttons. Scrolling with the TouchPad™ There are two active regions on the TouchPad™ that allow you to scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll horizontally, run your
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    Getting Started 73 Using external display devices Control buttons When a step instructs you to click or choose an information, see "Disabling or enabling the TouchPad™" on page 222. Using external display devices Your computer comes with a built-in display, but you can also connect an external
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    turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on. The quickest way to change the display
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    device documentation for additional configuration steps. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer's USB ports support . If you do not install the software as instructed by the printer manufacturer, the printer may not
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    . Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need
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    drive Some operations, such as creating a password service diskette, require a diskette drive designed for use button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel's storage drive light and the charge the main battery.
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    to consider when choosing Hibernation: ❖ While in Hibernation mode, the computer uses no main battery power. ❖ Because the state of the system is stored to the internal storage drive, no data is lost if the main battery discharges. ❖ Restarting from Hibernation takes less time and consumes less main
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    . Factors to consider when choosing Sleep: ❖ While in Sleep mode, the computer uses some main battery power. ❖ Because the state of the system is stored in memory, you will lose data if the main battery discharges while the computer is in Sleep mode. ❖ Restarting from Sleep takes less time and
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    menu appears. Start (Sample Image) Shut Down menu Arrow Shut Down Menu 2 Click Shut Down. The computer closes all open programs, shuts down the operating system, and then turns off. Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this
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    options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when
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    82 Getting Started Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power
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    enable them using the Power Options feature. 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set
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    84 Getting Started Turning off the computer ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you
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    methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the desired amount of time in both the On battery and Plugged in categories.
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    configure. 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode
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    to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your . For information about taking care of your computer's battery, see "Taking care of your battery" on page 120. NOTE Please handle your computer
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    by the back (where the ports are located). Doing so could damage the system. Using a computer lock You may want to secure your computer to a lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer:
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    Getting Started 89 Caring for your computer 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. separate backup copy. For more information, see "Data and system configuration backup in the Windows® operating
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    records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows® operating system shut down normally, details such as new icon positions may be lost. Using the keyboard Your computer's keyboard contains character keys, control keys, function keys,
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    92 Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not
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    Learning the Basics 93 Using the keyboard F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn+F9 turns off the TouchPad. For
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    a program from the Start menu, Windows® Explorer and the Start Search field. Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 95
    Learning the Basics 95 Starting a program 1 Click Start, and then All Programs. The Windows® operating system displays the All Programs menu, which lists programs and program groups. If your program is listed, go to step 3, otherwise, continue with step 2. NOTE If
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 96
    the contents of the Accessories folder on the right side of the window. 9 In the right part of the window, double-click wordpad. The operating system opens WordPad. To close the program, click the Close button in the upper-right corner of the program's window. Starting a program using the Start
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    that saves documents at regular intervals. Check your program's documentation to see if it has an automatic save feature. Saving files 1 In your Windows®-based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 98
    name. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. file extensions, see your Windows® online Help. Printing your work Ensure the operating system is set up for your printer as described in "Setting up a printer"
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    the Basics 99 Backing up your work 2 In your Windows®-based application, click File, and then Print. The program displays a . Also see "Backing up your data or your entire computer with the Windows® operating system" on page 202. HINT: Backing up all the files on your internal storage drive
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 100
    in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 101
    optical drive is located on the side of the computer. Your optical drive may look like this: 101 Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc
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    102 Learning the Basics Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in "Caring for optical discs" on page 105. 6 Place
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    incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer
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    supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. , into the manual eject hole. The disc tray slides partially out of the drive (about 1
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 105
    Learning the Basics Toshiba's online resources 105 Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc,
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 107
    users to customize system settings to be more productive. *Toshiba EasyGuard® technology comprises Toshiba computer depending on the model selected. See easyguard.toshiba.com for detailed information. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery
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    and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center
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    occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.
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    on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 111
    life and charge time may vary, depending upon power management settings, applications and features used. ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor. NOTE If the AC power light flashes amber during charging, either
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 112
    When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System Indicator Lights AC power light ON/OFF light Battery light Internal storage drive light Bridge Media Adapter light Wireless indicator light
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    in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery. What to do when the main battery runs low When the main battery runs low you can: ❖ Plug the computer into an
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 114
    needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical drive, diskette drives, or other optional devices ❖ Where you
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    time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 116
    to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings
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    or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 82. 3 Unplug
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    same time applying light pressure to the battery to slightly pull it away from the computer. Primary battery release latch (Sample Illustration) Unlocking the primary battery release 6 While continuing to lightly pull on the battery, slide the secondary battery release latch down, or away from the
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    is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible
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    is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all
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    for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows green. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month, remove the battery pack. ❖ If you are not going to use the
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    possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of nonconforming battery packs could generate smoke or cause fire or rupture
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 123
    or call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba
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    You use its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any
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    file, or program by dragging the element's icon from its location in a window to the desktop area. Various icons are initially displayed on your system desktop, for example: Recycle Bin-Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. TECHNICAL
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    use the Start button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the
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    services. Availability of public wireless LAN access points may be limited. Your system connection, refer to your wireless networking device documentation or your network administrator. To help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 196. Connecting your
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    about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories
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    -in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX). Never connect the built-in modem to a key telephone system for residences or offices. Connection to any communication line other than an analog phone line could cause a computer
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 130
    of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and speed communication methods such as Digital Subscriber Lines (DSL), cable, and satellite links.
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 131
    telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can or Uniform Resource Locator (URL), is a unique identifier for that computer system linked to the Internet. Web addresses can also appear within a Web page
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 132
    can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet
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    To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on
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    much more difficult to set up and use. Your computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I cards ❖ Type II cards The PC Card slot supports hot swapping, which allows you to replace one PC Card with another while the computer is
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 135
    a PC Card, make sure that no applications or system services are using the card. 1 Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the card for safe removal
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    system manual or online Help. Using the Bridge Media Adapter Slot The Bridge Media Adapter slot supports the use of Memory Stick®, Memory Stick PRO™, slot may also support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 137
    Adapter Slot 137 Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal,
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    includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA interface supports fast data transfer rates, which is especially useful for transferring and storing large files such as digital photo, music
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 139
    used to attach expansion devices such as a Port Replicator (not shipped with your system). A Port Replicator is manual that came with your Port Replicator, or visit pcsupport.toshiba.com. On some computer models, you can attach an extended life battery to the expansion port. To find expansion devices
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 140
    utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility
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    141 ❖ USB Sleep and Charge Utility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer
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    142 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab
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    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 143 (Sample Image) TOSHIBA Assist window - Secure tab
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    144 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 145
    The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility 145 (Sample Image) TOSHIBA Assist window - Optimize tab
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    and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install
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    enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant instant password, press Fn + F1. To unlock your system, press any key or touch the pointing device and the Windows® Logon screen will appear. Select your user
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 148
    or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor
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    saving the password to a text file. 8 Shut down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 150
    . 6 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. 2 Click Delete. 3 Follow the on-screen instructions to remove the user password.
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 151
    to simplify the ways that you protect your system. To open TOSHIBA Security Assist: ❖ Click Start, All Programs, Toshiba, Utilities, and then Security Assist, or your machine. ❖ BIOS User Password: Set up a power-on password in the system BIOS. ❖ HDD User Password: Set up a BIOS password and use the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 152
    152 Utilities TOSHIBA Security Assist ❖ Log on Settings-Select this category to set up security TPM State: Verify whether the TPM is enabled or disabled. ❖ EFS Setting: Verify the Encrypted File System settings. ❖ PSD Setting: Configure or check a "Personal Secure Drive". ❖ BitLocker State: Verify
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 153
    PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does
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    hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection utility: 1 Click Start, All Programs, Toshiba, Utilities, and then HDD Protection, or click the HDD Protection icon in the Protect & Fix tab
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 155
    Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 156
    SD™ Memory Boot Utility TOSHIBA SD™ Memory Boot Utility The TOSHIBA SD™ Memory Boot Utility allows you to create an SD card data on the drive may be lost. 3 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card. The TOSHIBA SD Memory Boot Utility screen appears. (Sample Image
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 157
    "TOSHIBA SD™ Memory Boot Utility" on page 156 for instructions). 2 Verify that no floppy disk is installed in the optional external floppy disk drive. 3 Insert a bootable SD card into the SD card slot. 4 Power on the computer. 5 During the boot process, press the F12 key. The system
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 158
    The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse
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    sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing the F12 key. Select the boot device by pressing the arrow keys, then pressing the Enter key. NOTE
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 160
    TOSHIBA your battery. Always Low-Sets the CPU speed to low when using either the battery or the AC adaptor ❖ Device Config-Shows the Device computer" on page 74. ❖ General-Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard-Allows system.
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 161
    disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, Toshiba, Utilities, and then USB Sleep and Charge. USB Sleep
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 162
    "USB Sleep and Charge function" to charge external devices will take longer than charging the devices with their own chargers. ❖ If an external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 163
    and Charge function" may not be functional with some connected external devices even if the appropriate group is selected. In this situation, uncheck and discontinue using this function. Battery settings This utility can be used to specify the lower limit of remaining battery life for USB Sleep and
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 164
    ® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 165
    . These buttons are located above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 166
    Image) CD/DVD Drive Acoustic Silencer screen To access the utility: 1 Click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence Mode to make the drive run more slowly and quietly for listening to music
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 167
    can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 168
    Module (TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system's internal storage drive. TPM is already included on your system, but needs to be installed and enabled using
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 169
    can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility fingerprint is read; if the system recognizes the fingerprint, the user is automatically logged on. Fingerprint utility limitations Toshiba does not guarantee that the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 170
    utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches the users. If your system supports power-on security, existing fingerprint samples can be used also for power-on authentication. Care and maintenance of your fingerprint reader
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 171
    Utilities Fingerprint Authentication Utility 171 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 172
    user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might system. ConfigFree® is a set of utilities that makes it easy to control communication devices and network connections. ConfigFree also lets you identify communication problems
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 173
    Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the connections and fix network connection problems. Using Connectivity Doctor, you with the following network devices: ❖ Wired and wireless network devices ❖ Access points The
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 174
    The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 175
    Utilities ConfigFree® To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. 175 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.
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    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 177
    Down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 178
    drive. If you have an internal storage drive problem, you will not be able to start the computer. Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device. (You may need to press F12 several times
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 179
    .toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 180
    from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 181
    advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 182
    Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 183
    the computer. ❖ Disable another system component and use its resources for the new device. See "Fixing a problem with Device Manager" on page 183. ❖ Reconfigure the device so that its requirements do not conflict. Refer to the device's documentation for instructions about changing settings on the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 184
    . This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 185
    Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 186
    toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 109. Keyboard problems the operating system displays one or
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 187
    -right part of the Start menu. The Shut Down menu appears. 2 Click Restart. The computer will restart and recognize the device. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 188
    information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 189
    the brightness of the screen while on battery power. Disk or internal storage drive problems Problems with the internal storage drive or with Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 190
    . Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it opens, click Defragment now. Your drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk or internal storage drive
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 191
    (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 192
    . If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using PC Cards. See "Resolving a hardware conflict" on page 182. If your system does not have built-in drivers for your PC Card
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 193
    may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 183 for more information. Since all PC Cards share the same socket
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 194
    connected. If the card is attached to an external device, check that the connection is secure. Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 195
    problem may be in your original file. If you cannot resolve the problem, . Modem problems This section lists common modem problems. The Refer to the program's documentation and the modem manual for information on how to change these settings. system may be busy or off line. Try
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 196
    ❖ Check the Control Panel's Hardware and Sound Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. Carefully note any error messages-these will be very helpful if you should confer with a support technician at a later time.
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 197
    press Enter. 5 If "Request Timed Out" or another error message appears in response, then the problem is probably Wi-Fi®-related. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 198
    the Windows® operating system wireless management facility, in problems. If you have tried several discs and all fail, consider sending your drive to an authorized service device properties" on page 183 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 199
    on page 90 for instructions. On a regular basis operating system to back up files external storage device. ❖ Connect guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 200
    200 If Something Goes Wrong Develop good computing habits Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of self-help books you can use to
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 201
    click Back to return to step 4. 6 Close all programs and save all open files. 7 Click Finish, and then Yes to begin the system restore. 8 Your Windows® operating system configuration will now be restored to the state it was in when the chosen Restore Point was created, and then the computer will be
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 202
    system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems : NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your Support, and search for "back up."
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 203
    devices ® operating system to the operating system" on device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows® operating system computer system,
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 204
    system. 5 Use the new hardware or software for a while, noting any new problems Disabled. Change the setting to Enabled. ❖ Some external devices may not be able to use the "USB Sleep and the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case,
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 205
    before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 206
    to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 207
    Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the US this
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 208
    A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 209
    functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 210
    key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for the system function to be modified. The selected Card is displayed full-size with its available options
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 211
    page 164. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 159. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 165.
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 212
    Application Cards NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 213
    Cards Hot key functions 213 1 Click Start, All Programs, Toshiba, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 214
    Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 215
    Cards Hot key functions 215 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 216
    Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 217
    Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 217 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 218
    Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 219
    Hot key functions 219 Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on in Extended Display or Mode). Fn + NOTE Some modes are only available with the appropriate device attached and turned on. ❖ LCD-Internal display only ❖ LCD + CRT-Internal display and
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 220
    TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 221
    Cards Hot key functions 221 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-Fi® module. ❖ Bluetooth® enabled-Enables just the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 222
    Cards Hot key functions Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Using the TouchPad™" on page 72. Selecting this Card
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 223
    Cards Hot key functions 223 Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 224
    224 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off . Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 225
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 226
    and provide a notification of system conditions that may affect the performance of your Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba may also use this information
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 227
    and to the use and sharing of the collected information. Once the program is enabled, the TOSHIBA PC Health Monitor screen is displayed, and the program will begin monitoring system functions and collecting information. *This message will no longer be displayed after clicking Enable this software
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 228
    has decreased. And if you have access to the cooling module on your system; please clean the cooling module according to the instructions in your User's Guide" message is displayed after running the "TOSHIBA Cooling Performance Diagnostic Tool," the cooling module requires cleaning. If there is no
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 229
    PC Health Monitor Enabling the TOSHIBA PC Health Monitor 229 Cleaning the cooling module The . 3 Close the display panel and turn the computer upside down. 4 Remove the battery pack (refer to "Removing the battery from the computer" on page 117 in the Mobile Computing chapter, if necessary). 5
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 230
    PC Health Monitor Enabling the TOSHIBA PC Health Monitor 6 Clean the cooling module using a small computer to reattach it and/or secure it using the screw. 8 Re-install the battery pack (refer to "Inserting a charged battery" on page 119 in the Mobile Computing chapter, if necessary). 9 Turn your
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 231
    in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 232
    232 Glossary DOS disk operating system DPI dots per inch DSTN dual supertwist nematic DVD digital of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 233
    following terms may appear in this user's guide. A active-matrix display - A liquid matrix displays. adapter - A device that provides a compatible connection between type. Applications include word processors, spreadsheets, and database management systems. See also program. B backup - A copy of
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 234
    speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 235
    are mounted on printed circuit boards. click - To press and release the pointing device's primary button without moving the pointing device. In the Windows® operating system, this refers to the pointing device's left button, unless otherwise stated. See also double-click. color palette - A set of
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 236
    driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. direct current (DC) - The type of power usually supplied by batteries
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 237
    down the mouse button while moving the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 238
    (bus) between the CPU and the computer's main memory. Also called "system bus." See also bus. function keys - The keys labeled F1 through F12 of reference for voltages in the circuit. H hard disk - A storage device composed of a rigid platter or platters that can be magnetically coded with data
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 239
    options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping - The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 240
    , creating light and dark pixels. load - To move information from a storage device (such as a hard disk) into memory for processing. local area network - processor, memory, and other primary components. MS-DOS prompt - See system prompt. multi-function drive - A DVD drive that can read and
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 241
    interlaced. non-system disk - A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O disk drive, network adapter, sound card, or SCSI adapter. peripheral - Any device, such as a printer or joystick, that is attached to the computer and controlled
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 242
    program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system, application, utility. properties - The attributes of an object or device. For example, the properties
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 243
    is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select an appropriate device. Compare parallel. shortcut - See keyboard shortcut. Sleep - A feature of some Windows® operating systems that allows
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 244
    bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 245
    clock (RTC) 108 removing 117 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 137 removing memory media 137 button power 53, 63 start 126 C CD, using 100 character keys 92 charging the battery 50 checking device
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 246
    75 disposal information 28 disposing of used batteries 122 double-click 73 DVD player general problems 198 DVD, using 100 E ENERGY STAR® 37 error messages device driver conflict 182 general hardware problem 182 non-system disk or disk error 179 problem with display settings/ current settings not
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 247
    resolving 183 headphones using 133 Help and Support Windows® operating system 182 Hibernation mode 78 configuring 82 Service Providers 130 ISPs 130 J jack RJ-11 129 K keyboard character keys 92 function keys 92 hot keys 224 not working 178 overlay keys 93 special Windows® keys 93 troubleshooting
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 248
    battery removing 117 memory adding 53 problem solving 184 removing memory module slot cover 56 memory module inserting 57 installation 54 removing 61 memory module slot 56 microphone 132 modem connecting to telephone line 128 problem 104 optical drive problems 191 troubleshooting 191 using 100
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 249
    solving 194, 195 printing a file 98 problem solving AC power 185 accessing disk drives 178 battery charge does not last 186 battery not charging 185 cannot insert diskette in drive 190 cannot read a diskette 190 changing display properties 188 checking device properties 183 computer hangs when PC
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 250
    Toshiba registering computer 47 worldwide offices 207 TOSHIBA Assist 141 TOSHIBA Hardware Setup 159 Toshiba online resources 105 traveling tips 123 troubleshooting DVD player general problems Windows® Explorer 95 Windows® operating system Help and Support 182 problem solving 180 Windows® operating
  • Toshiba Satellite Pro S300-EZ1512 | User Guide 1 - Page 251
    Windows® Start menu 94 wireless networking 127 Wizards Connect to the Internet 128 World Wide Web 130 www 130 Index 251
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GMAD00182014
11/08
If you need assistance:
Toshiba’s Support Web site
pcsupport.toshiba.com
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 176
in this guide.
Satellite Pro
®
S300/S300M Series
User’s Guide