Toshiba Satellite Pro U400-S1001V User Guide
Toshiba Satellite Pro U400-S1001V Manual
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- Toshiba Satellite Pro U400-S1001V | User Guide - Page 1
Satellite Pro® U400 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Satellite Pro U400-S1001V | User Guide - Page 2
after handling. Model: Satellite Pro® U400 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Satellite Pro U400-S1001V | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Satellite Pro U400-S1001V | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 5
maintain uninterrupted service. If Problems Arise If this trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support - Toshiba Satellite Pro U400-S1001V | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Satellite Pro U400-S1001V | User Guide - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 8
❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Satellite Pro U400-S1001V | User Guide - Page 9
que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users EU Declaration of Conformity TOSHIBA declares that this product conforms - Toshiba Satellite Pro U400-S1001V | User Guide - Page 10
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Satellite Pro U400-S1001V | User Guide - Page 11
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite Pro U400-S1001V | User Guide - Page 12
12 The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble - Toshiba Satellite Pro U400-S1001V | User Guide - Page 13
13 Indonesia Japan Luxembourg Netherlands Pakistan Poland Russia Slovenia Sweden UAE (United Arab Emirates) Uruguay Ireland Latvia Malta New Zealand Peru Portugal Saudi Arabia South Korea Switzerland/ Liechtenstein Ukraine USA Italy Lithuania Mexico Norway Philippines Romania Slovakia Spain - Toshiba Satellite Pro U400-S1001V | User Guide - Page 14
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Satellite Pro U400-S1001V | User Guide - Page 15
Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved - Toshiba Satellite Pro U400-S1001V | User Guide - Page 16
Slovenia Sri Lanka Taiwan (ROC) Ukraine USA Serbia South Korea Sweden Thailand United Kingdom Venezuela Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do - Toshiba Satellite Pro U400-S1001V | User Guide - Page 17
Venezuela Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the 161,165 (802.11a) Wake-up on wireless lan function is not available in battery mode. 802.11b/g (2.4 GHz) Australia Chile Indonesia New Zealand USA Brunei Hong Kong - Toshiba Satellite Pro U400-S1001V | User Guide - Page 18
11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point - Toshiba Satellite Pro U400-S1001V | User Guide - Page 19
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Satellite Pro U400-S1001V | User Guide - Page 20
phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 21
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Satellite Pro U400-S1001V | User Guide - Page 22
RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 23
4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This - Toshiba Satellite Pro U400-S1001V | User Guide - Page 24
injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc - Toshiba Satellite Pro U400-S1001V | User Guide - Page 25
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Satellite Pro U400-S1001V | User Guide - Page 26
26 Trademarks Satellite Pro and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, at www.eiae.org. As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. Visit - Toshiba Satellite Pro U400-S1001V | User Guide - Page 27
Contents Introduction 34 This guide 36 Safety icons 37 Other icons used 37 Other documentation 38 Service options 38 Chapter 1: Getting Started 39 Selecting up your software 43 Registering your computer with Toshiba 44 Adding optional external devices 44 Connecting to a power source 45 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 28
Recovery Utilities 59 Creating Recovery DVDs 59 Hard Disk Drive Recovery options 60 Hard Disk Drive Recovery using the Recovery media 65 Installing drivers and applications 66 Using the TouchPad 66 Scrolling with the TouchPad 67 Control buttons 67 Disabling or enabling the TouchPad 67 Using - Toshiba Satellite Pro U400-S1001V | User Guide - Page 29
media 100 Recording optical media 100 Removing a disc with the computer on...........101 Removing a disc with the computer off ..........101 Caring for optical discs 102 Toshiba's online resources 102 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 30
Computing 103 Toshiba's energy-saver design 103 Running the computer on battery power 103 Battery Notice 104 Power management 105 Using additional batteries 105 Charging batteries 105 Charging the main battery 106 Charging the RTC battery 106 Monitoring main battery power 107 Determining - Toshiba Satellite Pro U400-S1001V | User Guide - Page 31
141 Using a supervisor password 142 Using a user password 144 Deleting a user password 145 TOSHIBA PC Diagnostic Tool Utility 145 TOSHIBA SD™ Memory Card Format Utility .........147 Mouse Utility 148 TOSHIBA Hardware Setup 149 TOSHIBA Zooming Utility 153 CD/DVD Drive Acoustic Silencer 154 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 32
Power and the batteries 172 Keyboard problems 173 Display problems 174 Disk drive problems 176 Optical drive problems 178 Sound system problems 179 ExpressCard® problems 179 Printer problems 181 Modem problems 182 Wireless networking problems 183 DVD operating problems 185 Develop good - Toshiba Satellite Pro U400-S1001V | User Guide - Page 33
Contents 33 If you need further assistance 192 Before you contact Toshiba 192 Contacting Toshiba 192 Other Toshiba Internet Web sites 193 Toshiba's worldwide offices 193 Appendix A: Hot Keys/TOSHIBA Cards 195 Hot Key Cards 195 Using the Hot Key Cards 196 Application Cards 197 Using the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 34
portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set to of the Toshiba User's Guide for more information on using power management settings to - Toshiba Satellite Pro U400-S1001V | User Guide - Page 35
use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers' commitment to meeting from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 36
, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use - Toshiba Satellite Pro U400-S1001V | User Guide - Page 37
Safety icons 37 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite Pro U400-S1001V | User Guide - Page 38
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Satellite Pro U400-S1001V | User Guide - Page 39
tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your notebook computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Satellite Pro U400-S1001V | User Guide - Page 40
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to - Toshiba Satellite Pro U400-S1001V | User Guide - Page 41
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Satellite Pro U400-S1001V | User Guide - Page 42
injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE printer, memory, and ExpressCards®. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use - Toshiba Satellite Pro U400-S1001V | User Guide - Page 43
the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End - Toshiba Satellite Pro U400-S1001V | User Guide - Page 44
Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 43. After starting your computer for the first time you - Toshiba Satellite Pro U400-S1001V | User Guide - Page 45
's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability - Toshiba Satellite Pro U400-S1001V | User Guide - Page 46
. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 47
the computer plugged in and turned off for more than a few hours at a time. Continuing to charge a fully charged battery can damage the battery. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications - Toshiba Satellite Pro U400-S1001V | User Guide - Page 48
48 Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer - Toshiba Satellite Pro U400-S1001V | User Guide - Page 49
brightness of the screen while on battery power. Your computer's features and specifications Certain notebook chassis are designed to accommodate all the notebook chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 50
completely. Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer - Toshiba Satellite Pro U400-S1001V | User Guide - Page 51
Getting Started Adding memory (optional) 51 Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 52
the computer. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 113. 5 Close the display panel and turn the computer upside down to locate - Toshiba Satellite Pro U400-S1001V | User Guide - Page 53
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 54
54 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory - Toshiba Satellite Pro U400-S1001V | User Guide - Page 55
Getting Started Adding memory (optional) 55 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Satellite Pro U400-S1001V | User Guide - Page 56
56 Getting Started Adding memory (optional) 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 115. 16 Turn the computer right side up. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at - Toshiba Satellite Pro U400-S1001V | User Guide - Page 57
, this could be a sign that you may need to scan your hard drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Satellite Pro U400-S1001V | User Guide - Page 58
) 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 115. 6 Turn the computer right side up. 7 Reconnect the cables. 8 Restart the computer. TECHNICAL - Toshiba Satellite Pro U400-S1001V | User Guide - Page 59
factory-set default without the HDD Recovery partition. ❖ Reinstall drivers and applications which were bundled with your computer. Creating drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is - Toshiba Satellite Pro U400-S1001V | User Guide - Page 60
on DVDs). 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. 5 Insert the first blank DVD into your writable optical drive when - Toshiba Satellite Pro U400-S1001V | User Guide - Page 61
2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen 3 Select one of the options, and then click Next. The options are: ❖ Recovery of Factory Default - Toshiba Satellite Pro U400-S1001V | User Guide - Page 62
partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image - Toshiba Satellite Pro U400-S1001V | User Guide - Page 63
Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data - Toshiba Satellite Pro U400-S1001V | User Guide - Page 64
) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover to a custom size partition. 3 Specify the size of - Toshiba Satellite Pro U400-S1001V | User Guide - Page 65
Recovery Wizard screen. 4 Please refer to "Hard Disk Drive Recovery options" on page 60, to explain the available recovery options. (Sample Image) Toshiba HDD Recovery Utility screen Checking the HDD operating status After restoring your hard disk drive, you can check its status as follows: 1 Click - Toshiba Satellite Pro U400-S1001V | User Guide - Page 66
. 5 Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall - Toshiba Satellite Pro U400-S1001V | User Guide - Page 67
finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click - Toshiba Satellite Pro U400-S1001V | User Guide - Page 68
68 Getting Started Using external display devices 4 Turn on the external device. Your computer will automatically detect the external display device and activate a screen with display options. 5 Select the settings you desire and click Apply. 6 Click OK. NOTE In the future you can change the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 69
steps. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer's USB ports support any USB-compatible keyboard. Using a mouse You may want to use a mouse instead of the computer's built-in TouchPad. You can use a USB-compatible - Toshiba Satellite Pro U400-S1001V | User Guide - Page 70
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Satellite Pro U400-S1001V | User Guide - Page 71
Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service - Toshiba Satellite Pro U400-S1001V | User Guide - Page 72
the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer - Toshiba Satellite Pro U400-S1001V | User Guide - Page 73
than restarting after turning off the computer using the Shut down command. ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open - Toshiba Satellite Pro U400-S1001V | User Guide - Page 74
charge becomes critically low, the computer will try to enter Hibernation mode. If you power down using the Sleep command and the main battery discharges fully, your unsaved information will be lost. Be sure to save your work first. For information on using Sleep, see "Using and configuring Sleep - Toshiba Satellite Pro U400-S1001V | User Guide - Page 75
Getting Started Turning off the computer 75 Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 76
options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when - Toshiba Satellite Pro U400-S1001V | User Guide - Page 77
Getting Started Turning off the computer 77 6 Click Apply. 7 Click OK. Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power - Toshiba Satellite Pro U400-S1001V | User Guide - Page 78
78 Getting Started Turning off the computer Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Hibernation - Toshiba Satellite Pro U400-S1001V | User Guide - Page 79
Getting Started Turning off the computer 79 NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode - Toshiba Satellite Pro U400-S1001V | User Guide - Page 80
80 Getting Started Turning off the computer Using and configuring Sleep mode To turn off the computer using the Sleep command: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu - Toshiba Satellite Pro U400-S1001V | User Guide - Page 81
of time after which the computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖ To disable the computer from automatically entering Sleep mode, select Never. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 82
configure. 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode - Toshiba Satellite Pro U400-S1001V | User Guide - Page 83
your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage For information about taking care of your computer's battery, see "Taking care of your battery" on page 116. NOTE Please handle your computer - Toshiba Satellite Pro U400-S1001V | User Guide - Page 84
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Satellite Pro U400-S1001V | User Guide - Page 85
Getting Started Caring for your computer 85 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite Pro U400-S1001V | User Guide - Page 86
until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 93 for - Toshiba Satellite Pro U400-S1001V | User Guide - Page 87
Learning the Basics Computing tips 87 ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all - Toshiba Satellite Pro U400-S1001V | User Guide - Page 88
88 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character - Toshiba Satellite Pro U400-S1001V | User Guide - Page 89
Ctrl, Fn, and Alt keys Learning the Basics Using the keyboard 89 (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be - Toshiba Satellite Pro U400-S1001V | User Guide - Page 90
90 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Satellite Pro U400-S1001V | User Guide - Page 91
Learning the Basics Starting a program 91 Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Satellite Pro U400-S1001V | User Guide - Page 92
92 Learning the Basics Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the contents - Toshiba Satellite Pro U400-S1001V | User Guide - Page 93
Learning the Basics Saving your work 93 Starting a program using the Start Search field This example uses the Start menu's Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field Arrow (Sample - Toshiba Satellite Pro U400-S1001V | User Guide - Page 94
different name. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than - Toshiba Satellite Pro U400-S1001V | User Guide - Page 95
Learning the Basics Printing your work 95 Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc extension. Any file name with an extension of - Toshiba Satellite Pro U400-S1001V | User Guide - Page 96
has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include widescreen movies, multiple language tracks, digital surround - Toshiba Satellite Pro U400-S1001V | User Guide - Page 97
The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc - Toshiba Satellite Pro U400-S1001V | User Guide - Page 98
98 Learning the Basics Using the optical drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Inserting an optical disc To insert an optical disc into the drive: 1 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 99
on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to - Toshiba Satellite Pro U400-S1001V | User Guide - Page 100
the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 For more information regarding supported optical media formats please refer to your computer's detailed specifications at - Toshiba Satellite Pro U400-S1001V | User Guide - Page 101
other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never use - Toshiba Satellite Pro U400-S1001V | User Guide - Page 102
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Satellite Pro U400-S1001V | User Guide - Page 103
efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are - Toshiba Satellite Pro U400-S1001V | User Guide - Page 104
included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer. To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The LithiumIon - Toshiba Satellite Pro U400-S1001V | User Guide - Page 105
the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional secondary battery (not included with your computer). If you travel and need to work - Toshiba Satellite Pro U400-S1001V | User Guide - Page 106
computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary - Toshiba Satellite Pro U400-S1001V | User Guide - Page 107
electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When - Toshiba Satellite Pro U400-S1001V | User Guide - Page 108
power NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its calculations. Highlight the power icon in the Notification Area. A pop-up message displays - Toshiba Satellite Pro U400-S1001V | User Guide - Page 109
with your computer) ❖ Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that - Toshiba Satellite Pro U400-S1001V | User Guide - Page 110
110 Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window - Toshiba Satellite Pro U400-S1001V | User Guide - Page 111
of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of of power options. To do this: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Windows® Power Options window appears. (Sample - Toshiba Satellite Pro U400-S1001V | User Guide - Page 112
Settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change Advanced Settings to access settings for battery notification levels, hard drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are - Toshiba Satellite Pro U400-S1001V | User Guide - Page 113
or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 77. 3 Unplug - Toshiba Satellite Pro U400-S1001V | User Guide - Page 114
is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible - Toshiba Satellite Pro U400-S1001V | User Guide - Page 115
Mobile Computing Changing the main battery 115 Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Satellite Pro U400-S1001V | User Guide - Page 116
is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all - Toshiba Satellite Pro U400-S1001V | User Guide - Page 117
not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows green. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month - Toshiba Satellite Pro U400-S1001V | User Guide - Page 118
possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of nonconforming battery packs could generate smoke or cause fire or rupture - Toshiba Satellite Pro U400-S1001V | User Guide - Page 119
CR coin cell batteries, applicable to California manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to pass your notebook - Toshiba Satellite Pro U400-S1001V | User Guide - Page 120
chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The - Toshiba Satellite Pro U400-S1001V | User Guide - Page 121
Exploring Your Computer's Features Exploring the desktop 121 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) - Toshiba Satellite Pro U400-S1001V | User Guide - Page 122
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Satellite Pro U400-S1001V | User Guide - Page 123
may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 183. Connecting your computer to a network You - Toshiba Satellite Pro U400-S1001V | User Guide - Page 124
124 Exploring Your Computer's Features Setting up for communications Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the RJ45 jack on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, - Toshiba Satellite Pro U400-S1001V | User Guide - Page 125
up for communications 125 For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to ready to send a fax or use the modem to connect to an online service or the Internet. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 126
of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and speed communication methods such as Digital Subscriber Lines (DSL), cable, and satellite links. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 127
Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer's modem (available on - Toshiba Satellite Pro U400-S1001V | User Guide - Page 128
can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet - Toshiba Satellite Pro U400-S1001V | User Guide - Page 129
Exploring Your Computer's Features Exploring audio features 129 Recording sounds You may record sounds using the computer's internal microphone (available on certain models) or by connecting an optional external microphone. Using a microphone 1 If you want to use an external microphone, connect it - Toshiba Satellite Pro U400-S1001V | User Guide - Page 130
you can do the following: ❖ Take pictures and record videos with your notebook computer ❖ Chat with others and have them see you while using instant messaging Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to - Toshiba Satellite Pro U400-S1001V | User Guide - Page 131
Exploring Your Computer's Features Using an ExpressCard® 131 NOTE You may first need to remove the card slot protector before you can insert a card. 2 Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard 3 Push the ExpressCard into the slot until it locks in place. Removing an - Toshiba Satellite Pro U400-S1001V | User Guide - Page 132
of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions apply - Toshiba Satellite Pro U400-S1001V | User Guide - Page 133
The i.LINK® port on the side of the computer provides an extremely fast data transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This makes it ideal for devices that transfer high levels of data in real-time - Toshiba Satellite Pro U400-S1001V | User Guide - Page 134
utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic - Toshiba Satellite Pro U400-S1001V | User Guide - Page 135
do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop. ❖ Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect - Toshiba Satellite Pro U400-S1001V | User Guide - Page 136
136 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Satellite Pro U400-S1001V | User Guide - Page 137
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 137 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Satellite Pro U400-S1001V | User Guide - Page 138
138 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Satellite Pro U400-S1001V | User Guide - Page 139
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility ❖ TOSHIBA SD™ Memory Card Format Utility 139 (Sample Image) TOSHIBA Assist window - Optimize - Toshiba Satellite Pro U400-S1001V | User Guide - Page 140
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer icon on the Windows® desktop. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample - Toshiba Satellite Pro U400-S1001V | User Guide - Page 141
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Satellite Pro U400-S1001V | User Guide - Page 142
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Satellite Pro U400-S1001V | User Guide - Page 143
Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba Satellite Pro U400-S1001V | User Guide - Page 144
the inability to access your computer. To register a password for the power-on password functions: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. The Password tab - Toshiba Satellite Pro U400-S1001V | User Guide - Page 145
4 Select Not Registered. A pop-up screen appears asking for a password. Enter the user password, then click OK. TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help - Toshiba Satellite Pro U400-S1001V | User Guide - Page 146
Diagnostic Tool window appears. 2 Click the Diagnostic Tool tab. (Sample Image) TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appears to the left of the device. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 147
Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card - Toshiba Satellite Pro U400-S1001V | User Guide - Page 148
Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Satellite Pro U400-S1001V | User Guide - Page 149
Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power - Toshiba Satellite Pro U400-S1001V | User Guide - Page 150
150 Utilities TOSHIBA Hardware Setup ❖ Display-Allows you to change various includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that - Toshiba Satellite Pro U400-S1001V | User Guide - Page 151
compatible ports when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode - Toshiba Satellite Pro U400-S1001V | User Guide - Page 152
DC 5V) will not be supplied if the computer is in Hibernation Mode or shutdown state. When "USB Sleep and Charge function" is Enabled in TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for compatible ports. The Wakeup setting (function to allow the Wakeup) check box will be displayed - Toshiba Satellite Pro U400-S1001V | User Guide - Page 153
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option - Toshiba Satellite Pro U400-S1001V | User Guide - Page 154
Fn key and press 1. For more information about how to use the TOSHIBA Zooming Utility, right-click the icon in the Notification Area and then click Click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence - Toshiba Satellite Pro U400-S1001V | User Guide - Page 155
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Satellite Pro U400-S1001V | User Guide - Page 156
does not guarantee that the fingerprint utility technology will be completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of - Toshiba Satellite Pro U400-S1001V | User Guide - Page 157
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Satellite Pro U400-S1001V | User Guide - Page 158
158 Utilities Fingerprint Authentication Utility ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ Wet finger ❖ Soiled or oily finger ❖ Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate. ❖ Enroll two or more - Toshiba Satellite Pro U400-S1001V | User Guide - Page 159
the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out utility is used to analyze network connections and fix networking problems with your notebook computer. For more information, see "Connectivity Doctor" on - Toshiba Satellite Pro U400-S1001V | User Guide - Page 160
Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the network connections and fix network connection problems. Using Connectivity Doctor, you following information: ❖ Status of the PC Network Connections ❖ Status of wired and - Toshiba Satellite Pro U400-S1001V | User Guide - Page 161
Utilities ConfigFree® ❖ Status of Wireless Connection switch 161 (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch - Toshiba Satellite Pro U400-S1001V | User Guide - Page 162
162 Utilities ConfigFree® To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 163
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Satellite Pro U400-S1001V | User Guide - Page 164
you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 165
conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows - Toshiba Satellite Pro U400-S1001V | User Guide - Page 166
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Satellite Pro U400-S1001V | User Guide - Page 167
If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and - Toshiba Satellite Pro U400-S1001V | User Guide - Page 168
advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 169
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Satellite Pro U400-S1001V | User Guide - Page 170
you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a - Toshiba Satellite Pro U400-S1001V | User Guide - Page 171
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Satellite Pro U400-S1001V | User Guide - Page 172
Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer - Toshiba Satellite Pro U400-S1001V | User Guide - Page 173
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 105. Keyboard problems If, when you - Toshiba Satellite Pro U400-S1001V | User Guide - Page 174
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Satellite Pro U400-S1001V | User Guide - Page 175
information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right - Toshiba Satellite Pro U400-S1001V | User Guide - Page 176
battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk drive problems Problems a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk - Toshiba Satellite Pro U400-S1001V | User Guide - Page 177
programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 176). - Toshiba Satellite Pro U400-S1001V | User Guide - Page 178
(for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem - Toshiba Satellite Pro U400-S1001V | User Guide - Page 179
you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using ExpressCards. See "Resolving a hardware conflict" on page 169. If your system does not have built-in drivers for your ExpressCard - Toshiba Satellite Pro U400-S1001V | User Guide - Page 180
computer stops working (hangs) when you insert an ExpressCard®. The problem may be caused by an I/O (input/output) conflict between the to make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 170 for more information. Since all ExpressCards® share - Toshiba Satellite Pro U400-S1001V | User Guide - Page 181
" and is not supported. For more information troubleshooting section. Printer problems This section lists some of the most common printer problems problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 71 or in the instructions - Toshiba Satellite Pro U400-S1001V | User Guide - Page 182
file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer's second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on Toshiba Web site at pcsupport - Toshiba Satellite Pro U400-S1001V | User Guide - Page 183
networking problems 183 NOTE This section provides general troubleshooting tips for networking problems, Service Set Identifier (SSID), or network name, is correct-i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are casesensitive. Toshiba - Toshiba Satellite Pro U400-S1001V | User Guide - Page 184
router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 185
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 170 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information - Toshiba Satellite Pro U400-S1001V | User Guide - Page 186
programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 86 for instructions. On a regular basis, back up the information stored on your hard disk. Use Windows® to back up files, or the entire computer, to an optical - Toshiba Satellite Pro U400-S1001V | User Guide - Page 187
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Satellite Pro U400-S1001V | User Guide - Page 188
188 If Something Goes Wrong Develop good computing habits 4 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. 5 The Windows® operating system creates the Restore Point, - Toshiba Satellite Pro U400-S1001V | User Guide - Page 189
store on its hard drive. Since problems with either hardware or software can the optical drives built into recent Toshiba portable computer models can write to You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Support, and search for "back up." - Toshiba Satellite Pro U400-S1001V | User Guide - Page 190
to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows® easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create - Toshiba Satellite Pro U400-S1001V | User Guide - Page 191
new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications and Charge function" is Enabled in the TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In - Toshiba Satellite Pro U400-S1001V | User Guide - Page 192
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite Pro U400-S1001V | User Guide - Page 193
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 194
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 195
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Satellite Pro U400-S1001V | User Guide - Page 196
196 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for - Toshiba Satellite Pro U400-S1001V | User Guide - Page 197
197 Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to "TOSHIBA Assist" on page 135. PC Diagnostic Tool utility For more information, refer to "TOSHIBA PC Diagnostic Tool Utility" on page 145. ConfigFree utility For more - Toshiba Satellite Pro U400-S1001V | User Guide - Page 198
Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the "stacked" card on the far right of the display. The Application Cards - Toshiba Satellite Pro U400-S1001V | User Guide - Page 199
Hot Keys/TOSHIBA Cards Hot key functions 199 3 The Card Case displays two rows of have a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will - Toshiba Satellite Pro U400-S1001V | User Guide - Page 200
Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Satellite Pro U400-S1001V | User Guide - Page 201
Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 201 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Satellite Pro U400-S1001V | User Guide - Page 202
Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Satellite Pro U400-S1001V | User Guide - Page 203
Hot key functions 203 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Satellite Pro U400-S1001V | User Guide - Page 204
Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor - Toshiba Satellite Pro U400-S1001V | User Guide - Page 205
NOTE Hot Keys/TOSHIBA Cards Hot key functions 205 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Satellite Pro U400-S1001V | User Guide - Page 206
Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices* installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Satellite Pro U400-S1001V | User Guide - Page 207
Cards Hot key functions 207 Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 67. Selecting - Toshiba Satellite Pro U400-S1001V | User Guide - Page 208
Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) - Toshiba Satellite Pro U400-S1001V | User Guide - Page 209
turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the - Toshiba Satellite Pro U400-S1001V | User Guide - Page 210
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts - Toshiba Satellite Pro U400-S1001V | User Guide - Page 211
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Satellite Pro U400-S1001V | User Guide - Page 212
Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal integration MB megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Peripheral Component Interconnect PCMCIA - Toshiba Satellite Pro U400-S1001V | User Guide - Page 213
World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made (TFT) for each cell. This type of display works well with notebook computers because of its shallow depth and high-quality color. Active-matrix displays - Toshiba Satellite Pro U400-S1001V | User Guide - Page 214
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Satellite Pro U400-S1001V | User Guide - Page 215
unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position - Toshiba Satellite Pro U400-S1001V | User Guide - Page 216
program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. direct current (DC) - The type of power usually supplied by batteries. DC flows in - Toshiba Satellite Pro U400-S1001V | User Guide - Page 217
the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Satellite Pro U400-S1001V | User Guide - Page 218
218 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a disk that keeps track of the location of files stored on the disk - Toshiba Satellite Pro U400-S1001V | User Guide - Page 219
of many Toshiba notebook computers that key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A - Toshiba Satellite Pro U400-S1001V | User Guide - Page 220
220 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter - Toshiba Satellite Pro U400-S1001V | User Guide - Page 221
characters entered by a user to verify his or her identity to the computer or the network. PC Card - A credit-card-sized expansion card designed to increase the capabilities of notebook computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or - Toshiba Satellite Pro U400-S1001V | User Guide - Page 222
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Satellite Pro U400-S1001V | User Guide - Page 223
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Satellite Pro U400-S1001V | User Guide - Page 224
serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web. - Toshiba Satellite Pro U400-S1001V | User Guide - Page 225
197 audio files 129 audio features 128 B backing up files 87 battery changing 113 charge indicator light 47, 107 charge not lasting 173 hot key 112 real-time clock (RTC) 104 removing 113 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 132 removing memory media 133 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 226
drive corrupted/damaged data files 177 missing files/trouble accessing a disk 176 running slow 177 diskette batteries 118 double-click 67 DVD player general problems 185 DVD, using 96 E error messages device driver conflict 169 general hardware problem 169 non-system disk or disk error 166 problem - Toshiba Satellite Pro U400-S1001V | User Guide - Page 227
169 resolving 170 headphones using 129 Help and Support Windows® operating system 169 Hibernation mode 73 configuring Service Providers 126 ISPs 126 J jack RJ-11 125 K keyboard character keys 88 function keys 89 hot keys 209 not working 165 overlay keys 90 special Windows® keys 89 troubleshooting - Toshiba Satellite Pro U400-S1001V | User Guide - Page 228
battery removing 113 memory adding 50 problem solving 171 removing memory module slot cover 53 memory module inserting 54 installation 51 removing 57 memory module slot 53 microphone 129 modem connecting to telephone line 124 problem 101 optical drive problems 178 troubleshooting 178 using 96 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 229
70 problem solving 181, 182 printing a file 95 problem solving AC power 172 accessing disk drives 165 battery charge does not last 173 battery not files/trouble accessing a disk 176 modem not receiving or transmitting 182 no sound 179 non-system disk or disk error 166 power and batteries 172 - Toshiba Satellite Pro U400-S1001V | User Guide - Page 230
Toshiba registering computer 44 worldwide offices 193 TOSHIBA Assist 135 TOSHIBA Hardware Setup 149 Toshiba online resources 102 traveling tips 119 troubleshooting DVD player general problems 92 Windows® operating system Help and Support 169 problem solving 167 Windows® operating system desktop 120
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 |
GMAD00176010
03/08
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 163
in this guide.
Satellite Pro
®
U400
Series User’s Guide