Toshiba Satellite S55D-A5383 User Guide

Toshiba Satellite S55D-A5383 Manual

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  • Toshiba Satellite S55D-A5383 | User Guide - Page 1
    Satellite®/Satellite Pro® L40/L50/L70/ S40/S50/S70 - A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software
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    the state of California only. Model: Satellite®/Satellite Pro® L40/L50/L70/ S40/ set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    of scientists who continually review and interpret the extensive environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are normal operation is minimized. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are
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    problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba interference to co-channel Mobile Satellite systems. Please note that high review
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    or transmitter. Optical Disc Drive Safety Instructions NOTE This section is only applicable if To use this model properly, read the User's Guide carefully and keep it for your future reference. Never serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment
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    shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de
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    25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. Please note that high-power radars are allocated as primary users of product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards
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    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
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    11 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise.
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    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
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    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
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    stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of
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    INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT
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    16 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
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    to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
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    Contents Introduction 24 This guide 26 Safety icons 27 Other icons used 27 Your computer's features and specifications ....28 Documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30
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    Charging the main battery 40 Using the computer for the first time 40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut down your computer 42 To Restart your computer 42 To place your computer in Sleep mode 43 Adding optional external devices 44
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    Recording optical media 83 Removing a disc with the computer on 83 Removing a disc with the computer off 84 Toshiba's online resources 84 Chapter 3: Mobile Computing 85 Toshiba's energy-saver design 85 Running the computer on battery power 85 Battery Notice 86 Power management 87 Charging
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    Contents 21 Charging the main battery 87 Charging the RTC battery 88 Monitoring battery power 89 Determining remaining battery power 90 What to do when the main battery runs low .....91 Setting battery notifications 91 Conserving battery power 92 Power Plans 93 Using the eco power plan 94
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    Desktop Assist 113 Media & Entertainment 114 Tools & Utilities 115 Support & Recovery 116 eco Utility 117 Password Utility 118 Using a 128 Service Station 128 TOSHIBA Application Installer 129 Chapter 6: If Something Goes Wrong 130 Problems that are easy to fix 130 Problems when you
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    148 DVD Blu-ray Disc™ operating problems 149 Develop good computing habits 150 Data and system configuration backup in the Windows® operating system 151 If you need further assistance 156 Contacting Toshiba 157 Other Toshiba Internet Web sites 157 Toshiba's worldwide offices 157 Appendix
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    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 24
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You
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    Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space
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    close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm
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    32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don't rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The
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    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
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    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    3. Remove the battery pack, if applicable. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface
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    36 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs
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    the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug
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    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
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    AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main
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    40 Getting Started Charging the main battery Charging the main battery NOTE The computer battery may not be accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the
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    first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
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    42 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power
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    Getting Started 43 To place your computer in Sleep mode 3 In the lower right of the screen click or touch the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click or touch the Restart option. The computer closes all open applications, and restarts the
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    , when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 41. After starting your computer for the first time you may
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    Getting Started 45 Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may
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    46 Getting Started Adding memory (optional) Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel's storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the
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    48 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory
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    Getting Started 49 Adding memory (optional) 15 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts
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    50 Getting Started Adding memory (optional) 18 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is
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    Getting Started 51 Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it
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    52 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition,
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    Getting Started 53 Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, "Do you want to allow the following program to make changes to this computer?" This is a security feature to prevent programs or people from doing things on your computer
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    54 Getting Started Recovering the Internal Storage Drive NOTE ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the
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    disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
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    example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 54. NOTE When you restore your system, only the operating system files
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    . Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up
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    your PC without affecting your files," and click or touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work
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    Getting Started 59 Recovering the Internal Storage Drive 6 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click or touch the Refresh button. 8 Your system will
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    60 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General. 5 Scroll down to "Remove everything and reinstall Windows," and click or touch Get Started. The "Reset your PC
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    Getting Started 61 Recovering the Internal Storage Drive 6 Click or touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the
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    swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm and, in the Search field, type TOSHIBA Application Installer. In the list that appears, click or touch your selection. Search field (Sample Image) Installing drivers and applications 2 Click or touch
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    NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (
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    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad. You may be
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    by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For
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    on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external
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    68 Getting Started Using external display devices NOTE You can change the display settings by pressing the ( ) + P keys, or by configuring the display properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can
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    , and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 93. There are additional
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    Getting Started 71 Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    Learning the Basics 73 Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all
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    key, function keys marked with icons execute specific functions on the computer. For example, F5 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 159.
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    in Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 102 ❖ Application key-Has a similar function as the secondary mouse button Touch screen Your computer
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    76 Learning the Basics Mouse properties Swipe or slide-To swipe or slide, quickly move your finger across the surface of the screen without pausing. For example, swipe your finger to the left from the right edge of the screen to display the Windows® charms. Double-tap-Tap quickly twice to zoom in
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    Learning the Basics 77 Starting an app Starting an app To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open. To Start an app from the Desktop, move your pointer to the upperright corner of the screen or swipe in from the right edge. When the
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    medium for software, music, and video. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound
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    ) HDMI™ cable to view High Definition content via your Blu-ray Disc™ drive on an external monitor or television. The external monitor or television must support HDMI™. ❖ Some Blu-ray Disc™ movies have online content that can be accessed from the disc. To view this content, your computer must be
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    player console. NOTE Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player. Optical disc drive components The optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator
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    the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to
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    disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 6 Push the disc tray in by pressing gently on Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Press the ( ) + E keys
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    For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to
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    a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
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    not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the
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    88 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting
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    Mobile Computing 89 Monitoring battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low,
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    90 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command
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    Mobile Computing 91 Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your
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    92 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure
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    Mobile Computing 93 Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power
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    94 Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power
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    main battery Changing the main battery NOTE This User's Guide covers an entire product series. Certain models may not have for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper
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    96 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see "To Shut down your computer" on page 42. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the
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    Mobile Computing 97 Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane
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    sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but
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    (for models with an accessible battery only). Disposing of your computer NOTE This User's Guide covers an entire product series. Certain models may not have an accessible battery. For on page 17, or for complete information about Toshiba's recycling programs and initiatives, please visit http://us
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    as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non to recycle old batteries or how to dispose of them properly. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a
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    cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to
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    ® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with
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    Your Computer's Features Exploring the Start screen 103 For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and
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    features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change
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    Exploring Your Computer's Features Exploring the desktop 105 You may see various icons displayed on your system desktop, for example: Recycle Bin-Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number
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    into easy to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®/broadband connection, etc.)
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    software, external hardware or services. Availability of public wireless , use the F12 key. For more information see "TOSHIBA Function Keys" on page 159. NOTE When Airplane mode help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 148. Connecting your
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    108 Exploring Your Computer's Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer's internal microphones (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built
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    Exploring Your Computer's Features Using the Web Camera 109 Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing. TECHNICAL NOTE: When using amplified speakers, use speakers that
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    SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
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    Exploring Your Computer's Features Using the Memory card reader 111 NOTE Always remove memory media when not in use. Removing memory media 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. 2 Prepare the card for removal by clicking
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    the related utility is available on your system. ❖ Desktop Assist ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 112
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    touch the Desktop Assist icon. The Desktop Assist window appears. (Sample Image) Desktop Assist window The Desktop Assist offers several options: ❖ Media & Entertainment ❖ Tools & Utilities ❖ Support & Recovery
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    114 Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optical Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist window - Media & Entertainment tab
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    Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Password Utility ❖ System Settings ❖ Function Key 115 (Sample Image) Desktop Assist window - Tools & Utilities tab
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    116 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide (Sample Image) Desktop Assist window - Support & Recovery tab
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    Utilities eco Utility® 117 eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen
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    protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings
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    Utilities Password Utility 119 (Sample Image) Supervisor Password tab 4 Click or touch Supervisor Password. 5 Click or touch Set. 6 Enter your password, and then enter it again to verify. 7 Click or touch Set. NOTE Under User Policy, this option may or may not ask for password verification. 8
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    a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your
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    Utilities Password Utility 121 8 Click or touch OK to save your password as a text file. 9 Click or touch Save. 10 Click or touch OK. Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility, or while in the
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    122 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings, or
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    Utilities This utility displays whether the "USB Sleep and Charge function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." 1 While in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities
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    124 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to
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    will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device
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    126 Utilities Sleep Utilities Sleep and Music Your Toshiba computer may be equipped with the "Sleep and Music" feature that allows you to listen to music stored on a portable audio device using the speakers
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    Utilities Function Key Function Key Turns notifications for the touch pad status ON/OFF. 127 (Sample Image) Function Key NOTE The Function option is disabled by default.
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 54. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
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    screen double-click or touch the Desktop Assist icon. 2 Click or touch Support & Recovery. 3 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 4 Click or touch the item you want to install
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    . This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application
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    If Something Goes Wrong Problems when you turn on the computer 131 To close a program that has working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make
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    power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com.
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    computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 157. The Windows® operating problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot
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    Click or touch the Restart option from the menu. 4 Click or touch Troubleshoot from the menu. You now have several options: Refresh your computer ❖ Your points are created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating
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    Enable debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement
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    using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen-Type Help and Support NOTE As soon as you begin typing, the search feature automatically begins. ❖ Desktop-Press
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    used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help
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    138 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1
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    receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some
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    site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Changing the main battery" on page 95. Keyboard problems NOTE To
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    monitor. To do this, press F4. If this does not correct the problem, press F4 again to return the display priority to its previous setting. your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-click
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    drive problems ❖ Project to a second screen ❖ Adjust ClearType text 4 Click or touch OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support
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    If Something Goes Wrong Disk or storage drive problems 143 2 Click or touch Computer from the list that appears. (Sample Image) Search results for "computer" 3 Right-click or touch the drive you wish to
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    run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive
  • Toshiba Satellite S55D-A5383 | User Guide - Page 145
    ), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is
  • Toshiba Satellite S55D-A5383 | User Guide - Page 146
    other applications during Blu-ray Disc™ playback. ❖ Blu-ray Disc™ player does not support DVD playback. Please use Windows Media® player or "TOSHIBA DVD Player" for DVD playback. ❖ Blu-ray Disc™ playback feature support may vary with each Blu-ray Disc™. Please contact content publisher directly with
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    attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable
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    . Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct
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    If Something Goes Wrong DVD Blu-ray Disc™ operating problems 149 helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 159. ❖ Use IPCONFIG to verify that
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    optical disc drive should appear in the list. 6 See "Checking device properties" on page 137 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while
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    you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The
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    quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring
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    the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as
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    File History under the System and Security heading. Follow the on-screen instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files". General tips for installing hardware and
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    will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
  • Toshiba Satellite S55D-A5383 | User Guide - Page 156
    specified in the TOSHIBA Sleep utility or Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support
  • Toshiba Satellite S55D-A5383 | User Guide - Page 157
    information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia
  • Toshiba Satellite S55D-A5383 | User Guide - Page 158
    America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico
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    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad
  • Toshiba Satellite S55D-A5383 | User Guide - Page 160
    160 TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
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    Function Keys Functions 161 Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external
  • Toshiba Satellite S55D-A5383 | User Guide - Page 162
    /disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 63. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This
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    /disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON
  • Toshiba Satellite S55D-A5383 | User Guide - Page 164
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Satellite S55D-A5383 | User Guide - Page 165
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Satellite S55D-A5383 | User Guide - Page 166
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes
  • Toshiba Satellite S55D-A5383 | User Guide - Page 167
    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Satellite S55D-A5383 | User Guide - Page 168
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Satellite S55D-A5383 | User Guide - Page 169
    169 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
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    Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing
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    a device or program imitates another device or program. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run
  • Toshiba Satellite S55D-A5383 | User Guide - Page 172
    172 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file
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    with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination
  • Toshiba Satellite S55D-A5383 | User Guide - Page 174
    174 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Satellite S55D-A5383 | User Guide - Page 175
    175 Glossary multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface-See MIDI. N network-A collection of computers
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    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Satellite S55D-A5383 | User Guide - Page 177
    ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used
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    by selecting them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping, perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.
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    179 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide
  • Toshiba Satellite S55D-A5383 | User Guide - Page 180
    Index A AC adaptor 37 AC power 87 AC power light 37 accessing network 107 adding memory check total memory 52 memory (optional) 44 optional external devices 44 adequate ventilation cooling fan 36 adjusting touch pad settings 65 app, starting 77 App, starting from Start screen 77 apps starting from
  • Toshiba Satellite S55D-A5383 | User Guide - Page 181
    icons 104 recycle bin 105 standard features 103, 104 Desktop Assist 113 Media & Entertainment tab 114 Support & Recovery tab 116 Tools & Utilities tab 115 Device Manager fixing a problem 137 directing display output 68 disabling touch pad 66 display troubleshooting 141 display devices external 66
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    batteries 100 disposing of your computer 99 documentation 28 DVD removing with computer off 84 removing with computer on 83 DVD Blu-ray Disc™ player troubleshooting 149 DVDs using 78 E eco power plan 94 eco Utility® 117 eject button optical disc drive 80 eject, optical disc drive 81 enabling touch
  • Toshiba Satellite S55D-A5383 | User Guide - Page 183
    99 manual eject hole 67 monitor problems troubleshooting 141 monitoring battery power 89 mouse properties 76 moving the computer 70 N network accessing 107 connecting your computer 107 networking wireless 107 notification area 105 notifications 106 O online resources Toshiba
  • Toshiba Satellite S55D-A5383 | User Guide - Page 184
    power saving options 92 precautions safety 34 printer troubleshooting 147 problem solving contacting Toshiba 157 Startup options 133 projector connecting 67 R a place to work 29 power plan options 93 video cables 67 Service Station 128 setting low battery notifications 91 setting up AC adaptor 37 adding
  • Toshiba Satellite S55D-A5383 | User Guide - Page 185
    menu problem solving Toshiba accessories memory 44 TOSHIBA Application Installer 129 TOSHIBA Function key zooming in 163 zooming out 163 TOSHIBA Function Keys functions 159 touch pad using 63 touch screen navigation 75 traveling tips 101 troubleshooting external display problems 142 external
  • Toshiba Satellite S55D-A5383 | User Guide - Page 186
    141 slow Internet connection 136 sound system 147 sound, Blu-ray Disc™ 145 trouble running discs 145 trouble running programs 144 URL address not found 136 USB Sleep and Charge cannot use 75 Windows® operating system desktop 104, 111 troubleshooting 133 Windows® Store 106 wireless networking 107
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GMAD00350010
04/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 130
in this guide.
Satellite
®
/Satellite Pro
®
L40/L50/L70/
S40/S50/S70 - A Series
User’s Guide