Toshiba Satellite U500-ST6321 User Guide
Toshiba Satellite U500-ST6321 Manual
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- Toshiba Satellite U500-ST6321 | User Guide - Page 1
Satellite® U500 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Satellite U500-ST6321 | User Guide - Page 2
Wash hands after handling. Model: Satellite® U500 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Satellite U500-ST6321 | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Satellite U500-ST6321 | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Satellite U500-ST6321 | User Guide - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Satellite U500-ST6321 | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Satellite U500-ST6321 | User Guide - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5. - Toshiba Satellite U500-ST6321 | User Guide - Page 8
❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Satellite U500-ST6321 | User Guide - Page 9
to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l' 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz - Toshiba Satellite U500-ST6321 | User Guide - Page 10
/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners - Toshiba Satellite U500-ST6321 | User Guide - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Satellite U500-ST6321 | User Guide - Page 12
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite U500-ST6321 | User Guide - Page 13
FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Satellite U500-ST6321 | User Guide - Page 14
14 Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Andorra Austria Belgium Brazil - Toshiba Satellite U500-ST6321 | User Guide - Page 15
15 Qatar Russia San Marino Singapore South Africa Sweden Taiwan Ukraine Uruguay Venezuela Zimbabwe Réunion Saint Martin Saudi Arabia Slovakia South Korea Switzerland Turkey UAE (United Arab Emirates) USA Vietnam Romania Saipan Serbia Slovenia Spain Tahiti Turk Islands United Kingdom Vatican - Toshiba Satellite U500-ST6321 | User Guide - Page 16
16 Nigeria Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine USA Yemen Norway Philippines Puerto Rico Russia Serbia Slovenia Spain Switzerland Turkey United Kingdom Venezuela Zimbabwe Papua New Guinea Poland Qatar Saudi Arabia Singapore South Africa Sri Lanka - Toshiba Satellite U500-ST6321 | User Guide - Page 17
17 Philippines Puerto Rico Russia Serbia Slovenia Sri Lanka Thailand Ukraine USA Yemen Poland Qatar Saudi Arabia Singapore South Korea Sweden Turkey United Kingdom Venezuela Zimbabwe Portugal Romania Senegal Slovak Republic Spain Switzerland UAE (United Arab Emirates) Uruguay Vietnam Approved - Toshiba Satellite U500-ST6321 | User Guide - Page 18
18 Sweden UAE (United Arab Emirates) Uruguay Switzerland/ Liechtenstein Ukraine USA Taiwan (ROC) United Kingdom Venezuela Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings - Toshiba Satellite U500-ST6321 | User Guide - Page 19
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Satellite U500-ST6321 | User Guide - Page 20
20 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Azerbaijan Brazil Chile Costa - Toshiba Satellite U500-ST6321 | User Guide - Page 21
21 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Austria Azerbaijan Bangladesh Belgium - Toshiba Satellite U500-ST6321 | User Guide - Page 22
Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is 149,153,157,161,165 (802.11a) Wake-up on wireless lan function is not available in battery mode. 802.11b/g (2.4 GHz) Australia Chile Indonesia New Zealand USA Brunei Hong Kong Malaysia Saudi - Toshiba Satellite U500-ST6321 | User Guide - Page 23
11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point - Toshiba Satellite U500-ST6321 | User Guide - Page 24
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Satellite U500-ST6321 | User Guide - Page 25
phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the - Toshiba Satellite U500-ST6321 | User Guide - Page 26
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Satellite U500-ST6321 | User Guide - Page 27
electric machinery. Optical Drive Safety Instructions This appliance contains a laser system To use this model properly, read the user's guide carefully and keep it for your future reference. Never in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is - Toshiba Satellite U500-ST6321 | User Guide - Page 28
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2009 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Satellite U500-ST6321 | User Guide - Page 29
Satellite and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba countries. Memory Stick and Memory Stick PRO are trademarks or registered trademarks of Sony As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in - Toshiba Satellite U500-ST6321 | User Guide - Page 30
Introduction 38 This guide 40 Safety icons 41 Other icons used 41 Your computer's features and specifications ....42 Other documentation 42 Service options 42 Chapter a power source 47 Charging the main battery 49 Using the computer for the first time 50 Opening the display panel 50 30 - Toshiba Satellite U500-ST6321 | User Guide - Page 31
51 Setting up your software 52 Registering your computer with Toshiba 52 Adding optional external devices 53 Adding memory (optional 53 Drive 73 Checking the internal storage drive operating status 75 Installing drivers and applications 75 Using the TouchPad 75 Scrolling with the TouchPad - Toshiba Satellite U500-ST6321 | User Guide - Page 32
32 Contents Using the Shut Down command 84 Using and configuring Hibernation mode .........86 Using and configuring Sleep mode 89 Closing the display panel 92 Customizing your computer's settings 92 Caring for your computer 92 Cleaning the computer 92 Moving the computer 93 Using a computer - Toshiba Satellite U500-ST6321 | User Guide - Page 33
Computing 113 Toshiba's energy-saver design 113 Running the computer on battery power 114 Battery Notice 114 Power management 115 Using additional batteries 115 Charging batteries 115 Charging the main battery 116 Charging the RTC battery 116 Monitoring main battery power 117 Determining - Toshiba Satellite U500-ST6321 | User Guide - Page 34
the Internet 137 The Internet 137 The World Wide Web 137 Internet Service Providers 137 Connecting to the Internet 138 Surfing the Internet 138 Chapter 5: Utilities 146 TOSHIBA Assist 147 Connect 148 Secure 149 Protect & Fix 150 Optimize 151 TOSHIBA Application Installer 152 Setting - Toshiba Satellite U500-ST6321 | User Guide - Page 35
Charge 164 Enabling USB Sleep and Charge 166 Power supply mode settings 166 Battery settings 167 TOSHIBA Zooming Utility 167 TOSHIBA Button Support 168 TOSHIBA Accessibility 169 Fingerprint Authentication Utility 170 Fingerprint utility limitations 170 Using the Fingerprint Authentication - Toshiba Satellite U500-ST6321 | User Guide - Page 36
Power and the batteries 191 Keyboard problems 192 Display problems 193 Disk or internal storage drive problems ..........195 Optical drive problems 196 Sound system problems 197 ExpressCard® problems 197 Printer problems 199 Modem problems 200 Wireless networking problems 201 DVD operating - Toshiba Satellite U500-ST6321 | User Guide - Page 37
Contents 37 Output (Display switch 223 Display brightness 224 Disabling or enabling wireless devices............225 Disabling or enabling the TouchPad 226 Zoom (Display resolution 227 Keyboard hot key functions 228 Appendix B: Power Cord/Cable Connectors 229 Glossary 230 Index 244 - Toshiba Satellite U500-ST6321 | User Guide - Page 38
most stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set to enter the low- Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Satellite U500-ST6321 | User Guide - Page 39
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite U500-ST6321 | User Guide - Page 40
, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use - Toshiba Satellite U500-ST6321 | User Guide - Page 41
Safety icons 41 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite U500-ST6321 | User Guide - Page 42
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Satellite U500-ST6321 | User Guide - Page 43
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Satellite U500-ST6321 | User Guide - Page 44
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to - Toshiba Satellite U500-ST6321 | User Guide - Page 45
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Satellite U500-ST6321 | User Guide - Page 46
injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE printer, memory, and ExpressCards®. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use - Toshiba Satellite U500-ST6321 | User Guide - Page 47
's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability - Toshiba Satellite U500-ST6321 | User Guide - Page 48
. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Satellite U500-ST6321 | User Guide - Page 49
the computer plugged in and turned off for more than a few hours at a time. Continuing to charge a fully charged battery can damage the battery. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications - Toshiba Satellite U500-ST6321 | User Guide - Page 50
50 Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer - Toshiba Satellite U500-ST6321 | User Guide - Page 51
power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are empty. 3 Press and release the power button. The ON/OFF - Toshiba Satellite U500-ST6321 | User Guide - Page 52
software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic - Toshiba Satellite U500-ST6321 | User Guide - Page 53
142) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer's memory - Toshiba Satellite U500-ST6321 | User Guide - Page 54
54 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be hot. - Toshiba Satellite U500-ST6321 | User Guide - Page 55
display panel and turn the computer upside down to locate the memory module slot cover. 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 124. Memory module slot cover Front of computer (Sample Illustration) Locating the - Toshiba Satellite U500-ST6321 | User Guide - Page 56
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Locate an empty memory module slot on the underside of the computer. 10 Carefully remove the new memory module from its antistatic packaging, without - Toshiba Satellite U500-ST6321 | User Guide - Page 57
Getting Started Adding memory (optional) 57 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory - Toshiba Satellite U500-ST6321 | User Guide - Page 58
58 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Satellite U500-ST6321 | User Guide - Page 59
) 59 14 Replace the memory module slot cover and secure it using the screws. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 126. 16 Turn the computer right side up. 17 Reconnect the cables. 18 Restart the computer - Toshiba Satellite U500-ST6321 | User Guide - Page 60
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Satellite U500-ST6321 | User Guide - Page 61
module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 126. 6 Turn the computer right side up. 7 Reconnect the cables. 8 Restart the computer. TECHNICAL - Toshiba Satellite U500-ST6321 | User Guide - Page 62
62 Getting Started Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, "Windows® needs your permission to continue." This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were - Toshiba Satellite U500-ST6321 | User Guide - Page 63
using your system for the first time. For more information on creating recovery media, see "Creating recovery media" on page 70. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the Internal - Toshiba Satellite U500-ST6321 | User Guide - Page 64
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Satellite U500-ST6321 | User Guide - Page 65
Getting Started Recovering the Internal Storage Drive 65 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data will be lost - Toshiba Satellite U500-ST6321 | User Guide - Page 66
66 Getting Started Recovering the Internal Storage Drive The "Recover to a custom size partition" option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer's - Toshiba Satellite U500-ST6321 | User Guide - Page 67
Getting Started Recovering the Internal Storage Drive 67 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Satellite U500-ST6321 | User Guide - Page 68
68 Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered. 10 Press any key on the keyboard to restart the computer. Recovering without changing the internal storage - Toshiba Satellite U500-ST6321 | User Guide - Page 69
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Satellite U500-ST6321 | User Guide - Page 70
to copy the internal storage drive recovery files. If your optical disc drive is not a writable drive, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-777; outside the United States it is (949) 859 - Toshiba Satellite U500-ST6321 | User Guide - Page 71
DVDs: 1 Click Start, All Programs, TOSHIBA, Recovery, and then Recovery Disc Creator each item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications instructions on creating recovery media, see "Creating recovery media" on page 70. - Toshiba Satellite U500-ST6321 | User Guide - Page 72
displays, press F12. The boot menu appears. 3 Using the arrow keys, select the DVD option and press Enter. 4 The Selecting a Process screen appears. Select Toshiba Recovery Wizard and then click Next. 5 If your system offers a choice of Windows Vista® 32-bit or 64-bit operating system, select one at - Toshiba Satellite U500-ST6321 | User Guide - Page 73
the Internal Storage Drive 73 9 Follow the on-screen instructions to complete the recovery process. When the process is To delete all data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs. ❖ To access - Toshiba Satellite U500-ST6321 | User Guide - Page 74
74 Getting Started Erasing the Internal Storage Drive 3 Choose one of the following options on the Erase the hard disk screen: ❖ Delete all data and partitions from the hard disk-This option deletes all of the data on the internal storage drive without overwriting the drive. ❖ Delete all - Toshiba Satellite U500-ST6321 | User Guide - Page 75
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. 2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen prompts to - Toshiba Satellite U500-ST6321 | User Guide - Page 76
finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click - Toshiba Satellite U500-ST6321 | User Guide - Page 77
HDMI Out port on the side of your computer, and then connect the other end of the cable to your television. Refer to the manual that came with the television for more information. Your computer will automatically detect the external display device and activate a screen with display options. Choose - Toshiba Satellite U500-ST6321 | User Guide - Page 78
HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be installed) dedicated to take advantage of its capabilities which can allow you to: ❖ Use - Toshiba Satellite U500-ST6321 | User Guide - Page 79
Getting Started Using external display devices 79 Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Satellite U500-ST6321 | User Guide - Page 80
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Satellite U500-ST6321 | User Guide - Page 81
. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need - Toshiba Satellite U500-ST6321 | User Guide - Page 82
the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer - Toshiba Satellite U500-ST6321 | User Guide - Page 83
than restarting after turning off the computer using the Shut down command. ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open - Toshiba Satellite U500-ST6321 | User Guide - Page 84
charge becomes critically low, the computer will try to enter Hibernation mode. If you power down using the Sleep command and the main battery discharges fully, your unsaved information will be lost. Be sure to save your work first. For information on using Sleep, see "Using and configuring - Toshiba Satellite U500-ST6321 | User Guide - Page 85
options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. - Toshiba Satellite U500-ST6321 | User Guide - Page 86
86 Getting Started Turning off the computer ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ❖ Power button action Set this option to Shut down if you want the computer to shut down when you press the power button. ❖ Start menu - Toshiba Satellite U500-ST6321 | User Guide - Page 87
Getting Started Turning off the computer 87 2 Click Hibernate. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or - Toshiba Satellite U500-ST6321 | User Guide - Page 88
88 Getting Started Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode - Toshiba Satellite U500-ST6321 | User Guide - Page 89
Getting Started Turning off the computer 89 Using and configuring Sleep mode To turn off the computer using the Sleep command: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu - Toshiba Satellite U500-ST6321 | User Guide - Page 90
of time after which the computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖ To disable the computer from automatically entering Sleep mode, select Never. - Toshiba Satellite U500-ST6321 | User Guide - Page 91
configure. 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode - Toshiba Satellite U500-ST6321 | User Guide - Page 92
your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For information about taking care of your computer's battery, see "Taking care of your battery" on page 127. NOTE Please handle your - Toshiba Satellite U500-ST6321 | User Guide - Page 93
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Satellite U500-ST6321 | User Guide - Page 94
94 Getting Started Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite U500-ST6321 | User Guide - Page 95
save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 102 for - Toshiba Satellite U500-ST6321 | User Guide - Page 96
96 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite U500-ST6321 | User Guide - Page 97
Learning the Basics Using the keyboard 97 Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character - Toshiba Satellite U500-ST6321 | User Guide - Page 98
98 Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be - Toshiba Satellite U500-ST6321 | User Guide - Page 99
Learning the Basics Using the keyboard 99 Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Satellite U500-ST6321 | User Guide - Page 100
100 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Satellite U500-ST6321 | User Guide - Page 101
Learning the Basics Starting a program 101 Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Satellite U500-ST6321 | User Guide - Page 102
102 Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu's Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field Arrow ( - Toshiba Satellite U500-ST6321 | User Guide - Page 103
Learning the Basics Saving your work 103 Saving files 1 In your Windows®-based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As - Toshiba Satellite U500-ST6321 | User Guide - Page 104
long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on - Toshiba Satellite U500-ST6321 | User Guide - Page 105
Learning the Basics Backing up your work 105 2 In your Windows®-based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. - Toshiba Satellite U500-ST6321 | User Guide - Page 106
become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround - Toshiba Satellite U500-ST6321 | User Guide - Page 107
may look like this: 107 Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light- or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power - Toshiba Satellite U500-ST6321 | User Guide - Page 108
108 Learning the Basics Using the optical drive The Media button activates a media playing application that can play audio CDs or DVD movies. The Play/Pause button starts playing the disc or makes it pause if currently playing. The Previous track button returns to the preceding track on the disc. - Toshiba Satellite U500-ST6321 | User Guide - Page 109
on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to - Toshiba Satellite U500-ST6321 | User Guide - Page 110
the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 For more information regarding supported optical media formats please refer to your computer's detailed specifications at - Toshiba Satellite U500-ST6321 | User Guide - Page 111
other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never use - Toshiba Satellite U500-ST6321 | User Guide - Page 112
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Satellite U500-ST6321 | User Guide - Page 113
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Satellite U500-ST6321 | User Guide - Page 114
information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer. To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The LithiumIon - Toshiba Satellite U500-ST6321 | User Guide - Page 115
the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Using additional batteries In addition to the main battery, you may also have an optional secondary battery (not included with your computer). If you travel and need to work - Toshiba Satellite U500-ST6321 | User Guide - Page 116
computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary - Toshiba Satellite U500-ST6321 | User Guide - Page 117
electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When - Toshiba Satellite U500-ST6321 | User Guide - Page 118
). Power button System Indicator Lights AC power light ON/OFF light Battery light Internal storage drive light Bridge Media Adapter light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait at least 16 seconds after turning on the computer - Toshiba Satellite U500-ST6321 | User Guide - Page 119
you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns using Hibernation, see "Hibernation mode" on page 83. Setting battery notifications You can set two notifications. Each notification can be - Toshiba Satellite U500-ST6321 | User Guide - Page 120
window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Battery to display the battery options. 5 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of - Toshiba Satellite U500-ST6321 | User Guide - Page 121
the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system - Toshiba Satellite U500-ST6321 | User Guide - Page 122
to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings - Toshiba Satellite U500-ST6321 | User Guide - Page 123
is shortened. To turn on eco Mode, press the eco utility button. eco utility button (Sample Illustration) Locating the eco utility button The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real-time power consumption and accumulated savings over time. To learn how - Toshiba Satellite U500-ST6321 | User Guide - Page 124
or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 86. 3 Unplug - Toshiba Satellite U500-ST6321 | User Guide - Page 125
is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible - Toshiba Satellite U500-ST6321 | User Guide - Page 126
126 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Satellite U500-ST6321 | User Guide - Page 127
is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all - Toshiba Satellite U500-ST6321 | User Guide - Page 128
not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows white. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month - Toshiba Satellite U500-ST6321 | User Guide - Page 129
possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of nonconforming battery packs could generate smoke or cause fire or rupture - Toshiba Satellite U500-ST6321 | User Guide - Page 130
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Satellite U500-ST6321 | User Guide - Page 131
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Satellite U500-ST6321 | User Guide - Page 132
132 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) - Toshiba Satellite U500-ST6321 | User Guide - Page 133
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Satellite U500-ST6321 | User Guide - Page 134
may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 201. Connecting your computer to a network You - Toshiba Satellite U500-ST6321 | User Guide - Page 135
Exploring Your Computer's Features Setting up for communications 135 Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many - Toshiba Satellite U500-ST6321 | User Guide - Page 136
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. - Toshiba Satellite U500-ST6321 | User Guide - Page 137
of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and speed communication methods such as Digital Subscriber Lines (DSL), cable, and satellite links. - Toshiba Satellite U500-ST6321 | User Guide - Page 138
Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer's modem (available on - Toshiba Satellite U500-ST6321 | User Guide - Page 139
, or even the visitor. A message board may also be called a "Web board" or a "forum." ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data - Toshiba Satellite U500-ST6321 | User Guide - Page 140
140 Exploring Your Computer's Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built- - Toshiba Satellite U500-ST6321 | User Guide - Page 141
Exploring Your Computer's Features Using the Web Camera 141 TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or - Toshiba Satellite U500-ST6321 | User Guide - Page 142
142 Exploring Your Computer's Features Using an ExpressCard® Using an ExpressCard® The ExpressCard® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard® Before - Toshiba Satellite U500-ST6321 | User Guide - Page 143
Media Adapter Slot The Bridge Media Adapter slot supports the use of Memory Stick®, Memory Stick PRO™, Secure Digital™ (SD™), MMC® ( Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do not use - Toshiba Satellite U500-ST6321 | User Guide - Page 144
144 Exploring Your Computer's Features Using the Bridge Media Adapter Slot Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. - Toshiba Satellite U500-ST6321 | User Guide - Page 145
useful for transferring and storing large files such as digital photo, music or video files. Like the USB interface, the eSATA interface supports hot swapping (connecting and disconnecting devices while the computer is on). eSATA devices require an external power source. NOTE Your eSATA interface - Toshiba Satellite U500-ST6321 | User Guide - Page 146
the related utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility - Toshiba Satellite U500-ST6321 | User Guide - Page 147
❖ USB Sleep and Charge Utility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer - Toshiba Satellite U500-ST6321 | User Guide - Page 148
Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist - Toshiba Satellite U500-ST6321 | User Guide - Page 149
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 149 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Satellite U500-ST6321 | User Guide - Page 150
150 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Satellite U500-ST6321 | User Guide - Page 151
The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility 151 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Satellite U500-ST6321 | User Guide - Page 152
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install - Toshiba Satellite U500-ST6321 | User Guide - Page 153
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Satellite U500-ST6321 | User Guide - Page 154
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Satellite U500-ST6321 | User Guide - Page 155
Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. 6 Click OK - Toshiba Satellite U500-ST6321 | User Guide - Page 156
OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. 2 Click Not Registered. 3 Follow the on-screen instructions to remove the user password. - Toshiba Satellite U500-ST6321 | User Guide - Page 157
help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Utilities, TOSHIBA Face Recognition Help. The help file covers the following topics: ❖ Setting up a Face Recognition account ❖ Registering a user image ❖ Updating a user image - Toshiba Satellite U500-ST6321 | User Guide - Page 158
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Satellite U500-ST6321 | User Guide - Page 159
hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection utility: 1 Click Start, All Programs, Toshiba, Utilities, and then HDD Protection, or click the HDD Protection icon in the Protect & Fix tab - Toshiba Satellite U500-ST6321 | User Guide - Page 160
Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card - Toshiba Satellite U500-ST6321 | User Guide - Page 161
Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Satellite U500-ST6321 | User Guide - Page 162
Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power - Toshiba Satellite U500-ST6321 | User Guide - Page 163
Hardware Setup 163 ❖ Button Setting-Lets you set the conditions for the power button and/or the other buttons. (Sample Image) TOSHIBA Hardware Setup screen - Button Setting tab options ❖ Display-Allows you to change the default settings for the built-in display NOTE When the computer restarts - Toshiba Satellite U500-ST6321 | User Guide - Page 164
disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, Toshiba, Utilities, and then USB Sleep and Charge. USB Sleep - Toshiba Satellite U500-ST6321 | User Guide - Page 165
with their own chargers. ❖ If an external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF. As such, we recommend that you connect the AC - Toshiba Satellite U500-ST6321 | User Guide - Page 166
166 Utilities USB Sleep and Charge Utility Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling USB Sleep and Charge This - Toshiba Satellite U500-ST6321 | User Guide - Page 167
life for USB Sleep and Charge. Move the slider bar to specify the lower limit. If the remaining battery life falls below the setting, the "USB Sleep and Charge function" will be stopped. TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot - Toshiba Satellite U500-ST6321 | User Guide - Page 168
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba Satellite U500-ST6321 | User Guide - Page 169
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Satellite U500-ST6321 | User Guide - Page 170
or utility. Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility, click Start, All Programs, Toshiba, Utilities, and then select the Toshiba Fingerprint Utility. For information on enrolling fingerprints and using the utility please refer to your online help - Toshiba Satellite U500-ST6321 | User Guide - Page 171
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Satellite U500-ST6321 | User Guide - Page 172
172 Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Satellite U500-ST6321 | User Guide - Page 173
is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility. TOSHIBA eco Utility The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real-time power consumption and accumulated savings over time. To - Toshiba Satellite U500-ST6321 | User Guide - Page 174
at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. If you have enabled the TOSHIBA Service Station, it will alert you when updates are available, and you can then choose to install the updates if you wish. To enable the - Toshiba Satellite U500-ST6321 | User Guide - Page 175
power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication switch Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba - Toshiba Satellite U500-ST6321 | User Guide - Page 176
Agreement Notification Utility displays, providing an overview of the TOSHIBA PC Health Monitor and the TOSHIBA Service Station. NOTE ❖ For more information about the TOSHIBA Service Station, please see "TOSHIBA Service Station" on page 174. ❖ If the icon does not appear in the Notification - Toshiba Satellite U500-ST6321 | User Guide - Page 177
software terms of use display. Read the displayed information carefully. 4 Choose one of the following options: ❖ Accept both ❖ Accept TOSHIBA PC Health Monitor only ❖ Accept TOSHIBA Service Station only ❖ Decline both ❖ If you do not want to install either program at this time but you'd like to be - Toshiba Satellite U500-ST6321 | User Guide - Page 178
and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. - Toshiba Satellite U500-ST6321 | User Guide - Page 179
with an "X." ConfigFree® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works - Toshiba Satellite U500-ST6321 | User Guide - Page 180
180 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you - Toshiba Satellite U500-ST6321 | User Guide - Page 181
Utilities ConfigFree® 3 Click Open Settings. The ConfigFree Profile Settings window appears. 181 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Satellite U500-ST6321 | User Guide - Page 182
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Satellite U500-ST6321 | User Guide - Page 183
you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the - Toshiba Satellite U500-ST6321 | User Guide - Page 184
conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows - Toshiba Satellite U500-ST6321 | User Guide - Page 185
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Satellite U500-ST6321 | User Guide - Page 186
If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and - Toshiba Satellite U500-ST6321 | User Guide - Page 187
advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the - Toshiba Satellite U500-ST6321 | User Guide - Page 188
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Satellite U500-ST6321 | User Guide - Page 189
you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a - Toshiba Satellite U500-ST6321 | User Guide - Page 190
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Satellite U500-ST6321 | User Guide - Page 191
Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer - Toshiba Satellite U500-ST6321 | User Guide - Page 192
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 115. Keyboard problems If, when you - Toshiba Satellite U500-ST6321 | User Guide - Page 193
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Satellite U500-ST6321 | User Guide - Page 194
information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous - Toshiba Satellite U500-ST6321 | User Guide - Page 195
the brightness of the screen while on battery power. Disk or internal storage drive problems Problems with the internal storage drive or with Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive - Toshiba Satellite U500-ST6321 | User Guide - Page 196
others do not. This is probably a configuration problem. If a program does not run properly, check that the hardware configuration meets its needs. Optical drive problems You cannot access a disc in the drive. If the if the battery is completely discharged), use a narrow object, such as a straightened - Toshiba Satellite U500-ST6321 | User Guide - Page 197
Never use a pencil to press the manual eject button. Pencil lead can break off supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem problems occur during installation and setup of new cards. If you are having trouble - Toshiba Satellite U500-ST6321 | User Guide - Page 198
a hardware conflict Resource conflicts can cause problems when using ExpressCards. See "Resolving a hardware conflict" on page 188. If your system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under the operating - Toshiba Satellite U500-ST6321 | User Guide - Page 199
or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not - Toshiba Satellite U500-ST6321 | User Guide - Page 200
problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 81 or in the instructions per second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on, - Toshiba Satellite U500-ST6321 | User Guide - Page 201
Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems the driver is loaded. Carefully note any error messages-these will be very helpful if you should confer with a support technician at a later - Toshiba Satellite U500-ST6321 | User Guide - Page 202
router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168 - Toshiba Satellite U500-ST6321 | User Guide - Page 203
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 189 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information - Toshiba Satellite U500-ST6321 | User Guide - Page 204
. Save your work! See "Computing tips" on page 95 for instructions. On a regular basis, back up the information stored on your internal guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems - Toshiba Satellite U500-ST6321 | User Guide - Page 205
habits 205 Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and devices you purchase configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily - Toshiba Satellite U500-ST6321 | User Guide - Page 206
of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable No additional software is required. Most of the optical drives built into recent Toshiba - Toshiba Satellite U500-ST6321 | User Guide - Page 207
storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup to complete your backup. For more help, click Start, Help and Support, and search for "back up." General tips for installing hardware and software - Toshiba Satellite U500-ST6321 | User Guide - Page 208
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba Satellite U500-ST6321 | User Guide - Page 209
the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep documentation that came with the device and follow the manufacturer's instructions. - Toshiba Satellite U500-ST6321 | User Guide - Page 210
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite U500-ST6321 | User Guide - Page 211
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Satellite U500-ST6321 | User Guide - Page 212
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Satellite U500-ST6321 | User Guide - Page 213
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Satellite U500-ST6321 | User Guide - Page 214
214 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for - Toshiba Satellite U500-ST6321 | User Guide - Page 215
page 167. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 162. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 168. - Toshiba Satellite U500-ST6321 | User Guide - Page 216
Application Cards NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the - Toshiba Satellite U500-ST6321 | User Guide - Page 217
appear in the Application Card display (see "Using the Application Cards" on page 216). To use the Card Case: 1 Click Start, All Programs, Toshiba, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards 2 Click the Open cards case button. 3 The Card - Toshiba Satellite U500-ST6321 | User Guide - Page 218
Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Satellite U500-ST6321 | User Guide - Page 219
Cards Hot key functions 219 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Satellite U500-ST6321 | User Guide - Page 220
Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Satellite U500-ST6321 | User Guide - Page 221
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 221 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Satellite U500-ST6321 | User Guide - Page 222
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Satellite U500-ST6321 | User Guide - Page 223
Cards Hot key functions 223 Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor - Toshiba Satellite U500-ST6321 | User Guide - Page 224
224 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Satellite U500-ST6321 | User Guide - Page 225
Cards Hot key functions 225 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Satellite U500-ST6321 | User Guide - Page 226
Cards Hot key functions Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Using the TouchPad™" on page 75. Selecting this Card - Toshiba Satellite U500-ST6321 | User Guide - Page 227
Cards Hot key functions 227 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) - Toshiba Satellite U500-ST6321 | User Guide - Page 228
off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-in. Fn + This hot key turns the backlit keyboard off and on. (Available on certain models - Toshiba Satellite U500-ST6321 | User Guide - Page 229
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Satellite U500-ST6321 | User Guide - Page 230
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Satellite U500-ST6321 | User Guide - Page 231
disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large - Toshiba Satellite U500-ST6321 | User Guide - Page 232
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite U500-ST6321 | User Guide - Page 233
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Satellite U500-ST6321 | User Guide - Page 234
unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position - Toshiba Satellite U500-ST6321 | User Guide - Page 235
program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. direct current (DC) - The type of power usually supplied by batteries. DC flows in - Toshiba Satellite U500-ST6321 | User Guide - Page 236
the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Satellite U500-ST6321 | User Guide - Page 237
237 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a storage drive that keeps track of the location of stored files. - Toshiba Satellite U500-ST6321 | User Guide - Page 238
of many Toshiba computers that Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key - Toshiba Satellite U500-ST6321 | User Guide - Page 239
239 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter - Toshiba Satellite U500-ST6321 | User Guide - Page 240
240 Glossary N network - A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced - A method of refreshing a - Toshiba Satellite U500-ST6321 | User Guide - Page 241
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Satellite U500-ST6321 | User Guide - Page 242
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Satellite U500-ST6321 | User Guide - Page 243
U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World - Toshiba Satellite U500-ST6321 | User Guide - Page 244
215 audio files 140 audio features 140 B backing up files 96 battery Call2Recycle™ 129 changing 124 charge indicator light 49, 117 charge not remaining power 118 removing 124 safety precautions 127 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 144 removing memory - Toshiba Satellite U500-ST6321 | User Guide - Page 245
/damaged data files 196 missing files/trouble accessing a drive 195 running slow batteries 128 double-click 76 DVD using 106 DVD player general problems 203 E eject button optical drive 107 eject, optical drive 107 ENERGY STAR® 38 error messages device driver conflict 188 general hardware problem - Toshiba Satellite U500-ST6321 | User Guide - Page 246
fails 199 inserting 142 not recognized 199 removing 142 ExpressCard® problems 197 slot appears dead 198 external monitor not working 194 mouse 188 resolving 189 HDMI™ Out Port 77 headphones using 140 Help and Support Windows® operating system 188 Hibernation mode 83 configuring 86 hot key 222 - Toshiba Satellite U500-ST6321 | User Guide - Page 247
AC power 47 drive in-use indicator 107 lock computer, using 93 M main battery changing 124 installing 124, 126 removing 124 safety precautions 127 manual eject hole optical drive 107 memory adding 53 problem solving 190 removing memory module slot cover 56 memory module installation 54 installing - Toshiba Satellite U500-ST6321 | User Guide - Page 248
disc handling 109 inserting 108 positioning 109 optical drive drive in-use indicator light 107 eject button 107 manual eject hole 107 problems 196 removing disc 111 troubleshooting 196 using 106 optical media recording 110 other documentation 42 overlay keys 99 P password deleting a supervisor 155 - Toshiba Satellite U500-ST6321 | User Guide - Page 249
keyboard produces unexpected characters 192 missing files/trouble accessing a drive 195 modem not battery power 114 S safety computer 130 disposing of batteries 128 icons 41 precautions 44 safety precautions main battery 127 saving files 102 screen does not look normal/flickers 194 screen problems - Toshiba Satellite U500-ST6321 | User Guide - Page 250
SD™ Memory Card Format Utility 160 TOSHIBA Service Station 174 TOSHIBA Zooming Utility 167 TouchPad™ control buttons 76 ON/OFF button 76 primary button 76 secondary button 76 using 75 traveling tips 130 troubleshooting DVD player general problems 203 external keyboard 192 keyboard 192 optical - Toshiba Satellite U500-ST6321 | User Guide - Page 251
Web 137 Web Camera using 141 Web sites 210 Wi-Fi® wireless networking 134 Windows® Explorer 101 Windows® operating system Help and Support 188 problem solving 186 Windows® operating system desktop 131 Windows® Start menu 100 wireless networking 134 Wizards Connect to the Internet 135 World Wide Web
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 |
 |
GMAD00206011
05/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 182
in this guide.
Satellite
®
U500 Series
User’s Guide