Toshiba Tecra M9-S5513X User Guide

Toshiba Tecra M9-S5513X Manual

Toshiba Tecra M9-S5513X manual content summary:

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    Tecra® M9 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes
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    Wash hands after handling. Model: Tecra® M9 Series Recordable and/or ReWritable Drive all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR
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    any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical devices, energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there
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    must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859
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    service. If Problems Arise trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support instructions installed on this computer.
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    your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's
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    If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe of panels and committees of scientists who continually review and interpret the extensive research literature.
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    ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the
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    shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de
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    the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. NOTE The above Caution information applies to products that operate with an
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    being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This
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    12 JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device.
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    13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
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    outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country.
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    Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved
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    16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Austria Denmark Germany Italy Netherlands Portugal UK Belgium Finland Greece Liechtenstein New Zealand Sweden USA Turbo Mode (5 GHz) Canada USA Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN
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    17 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Canada France Hong Kong
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    the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point to which it connects. Connection compatibility with the wireless equipment in Draft
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    network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe
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    by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
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    : ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific
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    being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4FH1 (4) 1 2.4: This
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    23 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048
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    Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the user's guide hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location
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    INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR
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    26 Trademarks Tecra is a registered trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook and Windows are registered trademarks of Microsoft Corporation in the
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    Contents Introduction 35 This guide 36 Safety icons 37 Other icons used 37 Other documentation 38 Service options 38 Chapter 1: Getting Started 39 Selecting a place to work 39 Creating a computer-friendly environment........39 Keeping yourself comfortable 40 Precautions 40 Important
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    28 Contents Using the computer for the first time 47 Opening the display panel 47 Your computer's features and specifications ....48 Turning on the power 48 Adding memory (optional 49 Installing a memory module 50 Removing a memory module 54 Checking total memory 55 Hard Drive Recovery
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    Contents 29 Caring for your computer 79 Cleaning the computer 80 Moving the computer 80 Using a computer lock 80 Chapter 2: Learning the Basics 82 Computing tips 82 Using the keyboard 84 Character keys 84 Making your keyboard emulate a full-size keyboard 84 Ctrl, Fn, and Alt keys 85
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    a telephone line ........121 Connecting your computer to a network .........122 An overview of using the Internet 124 The Internet 124 The World Wide Web 125 Internet Service Providers 125 Connecting to the Internet 125
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    Contents 31 Surfing the Internet 126 Internet features 126 Uploading to, and downloading files from the Internet 127 Exploring audio features 127 Recording sounds 127 Using external speakers or headphones..........128 Using PC Cards 129 Inserting a PC Card 129 Removing a PC Card 130
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    170 Care and maintenance of your fingerprint reader 174 Fingerprint reader limitations 175 Chapter 6: If Something Goes Wrong 176 Problems that are easy to fix 176 Problems when you turn on the computer............178 The Windows® operating system is not working...180 Using Startup options to
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    and the batteries 186 Keyboard problems 188 Display problems 188 Disk drive problems 190 Optical drive problems 192 Sound system problems 193 PC Card problems 193 Printer problems 196 Modem problems 197 Wireless networking problems 197 DVD operating problems 200 Develop good computing
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    34 Contents Standby mode 214 Hibernation mode 214 Display modes 215 Display brightness 215 Disabling or enabling wireless devices 216 Disabling or enabling the Toshiba Dual Pointing Device 216 Zooming applications in/out 216 Keyboard hot keys 217 Appendix B: Power Cord/Cable Connectors
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    be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. 35
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    current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of
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    37 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service .com. If you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on page 176.
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    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and
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    on the power again until you have taken the computer to an authorized service center. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the enclosed Instruction Manual for Safety and Comfort. Never place a heavy object on the computer and be
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    Getting Started 41 Selecting a place to work ❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖ Keep the computer and
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    the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End
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    Getting Started 43 Registering your computer with Toshiba NOTE If you are connecting your computer to a network, consult your system administrator before you choose your computer name and network settings. 6 Follow the remaining screen prompts to complete the setup process. Once you click the
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    the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug
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    . The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
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    46 Getting Started Charging the main battery The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main
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    Getting Started 47 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the
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    shown on the notebook chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide. Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power To turn
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    Getting Started 49 Adding memory (optional) 3 Press and hold the power button in until the power button and the on/off light on the system indicator panel glow green-about one second. (Sample Illustration) Turning on the power The preinstalled operating system will load automatically. When you
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    50 Getting Started Adding memory (optional) Installing a memory module A memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
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    Getting Started 51 Adding memory (optional) 5 Close the display panel and turn the computer upside down to locate the memory module slot cover. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small Phillips screwdriver, loosen the
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    (optional) Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the
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    Getting Started 53 Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts
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    54 Getting Started Adding memory (optional) 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized
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    Getting Started 55 Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery.
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    56 Getting Started Hard Drive Recovery Utilities If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-8 in "Installing a memory module" on page 50), and then check that the module is inserted completely into
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    or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. To
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    58 Getting Started Hard Drive Recovery Utilities 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. 5 Insert the first blank CD
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    Getting Started 59 Hard Drive Recovery Utilities To recover your hard disk drive using the utilities stored on your computer's HDD: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba
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    60 Getting Started Hard Drive Recovery Utilities Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its out of box state deletes all partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media
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    Getting Started 61 Hard Drive Recovery Utilities Erasing the hard disk The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click
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    62 Getting Started Hard Drive Recovery Utilities Recovering the C: partition of the HDD without changing the current partition size Recovering the C: drive to its factory default setting reformats your drive and your information on the recovered drive will be lost. Be sure to save your work to
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    Getting Started 63 Hard Drive Recovery Utilities NOTE The size of the C: drive will display on the progress bar as you make your selections. 4 Click Next to begin the restoration. Once complete, a message displays that the HDD has been recovered. 5 Press any key on your keyboard to restart the
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    64 Getting Started Using the Toshiba Dual Pointing Device Checking the HDD operating status After restoring your hard disk drive, you can check its status as follows: 1 Click Start. 2 Right-click My Computer. 3 Select Manage. 4 Click Disk Management. 5 Highlight the hard disk drive in the Volume
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    move. Pushing harder on the pointing device moves the cursor faster. Primary button-Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary button. To double-click, press the
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    finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click
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    Getting Started 67 Using external display devices 3 Turn on the external device. 4 Set the display mode by pressing Fn + F5, or by configuring the Display Properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can
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    -size keyboard, you can attach one to your computer. The computer's USB ports support any USB-compatible keyboard. Using a mouse You may want to use a mouse instead to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
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    . Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need
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    Wizard appears. (Sample Image) Add Printer Wizard 3 Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample
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    Getting Started 71 Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer's USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down
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    72 Getting Started Turning off the computer ❖ If you have work in progress and are not connected to a network, use the Windows® Standby or Hibernate commands to save your system settings so that, when you turn on the computer again, you will automatically return to where you left off. TECHNICAL
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    Getting Started 73 Turning off the computer Standby mode The Standby command places the computer into a power-saving mode. Standby holds the current state of the computer in system memory (RAM) so that, when you restart the computer, you can continue working from where you left off. Factors to
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    74 Getting Started Turning off the computer Turn Off Follow these steps to turn off the computer when you are not connected to a domain server: 1 Click Start, and then Turn off computer. The Turn off computer dialog box appears. (Sample Image) Turn off computer Windows® dialog box 2 Click Turn
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    Getting Started 75 Turning off the computer 3 Click on the Setup Action tab. (Sample Image) Setup action settings screen 4 Select the options you want from the drop-down lists. NOTE These options are set separately for how they operate while the computer is running on battery power or while
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    76 Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the on/ off light glows green.. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring
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    Getting Started 77 Turning off the computer NOTE These options are set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ When I press the power button Set this option to Hibernate if you want the computer to go into Hibernation mode
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    78 Getting Started Turning off the computer Using and configuring Standby mode To turn off the computer using the Standby command, click Start, Turn off computer, and then select Stand By. (Sample Image) Turn off computer Windows® dialog box The computer saves the status of all open programs and
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    are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Profiles" on page 109. There are
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    80 Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer's keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer
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    Getting Started 81 Caring for your computer 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the disk. If the network you are using goes down and you
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    Learning the Basics 83 Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all
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    84 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character
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    Learning the Basics 85 Using the keyboard ❖ Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are
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    86 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample
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    Learning the Basics 87 Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows® Explorer. If you prefer to open the program first, you have four
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    88 Learning the Basics Starting a program This example opens WordPad using Windows® Explorer. 1 Click Start, and then All Programs. 2 Click Accessories. 3 Click Windows Explorer. 4 Click My Computer to expand the window. 5 In the left part of the window, click the line that ends in "(C:)." 6 In
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    drop-down list. ❖ If you do not know the location, you can search for it by clicking Start, then Search, and then following the onscreen instructions. Saving your work Before you turn off the computer, save your work on the hard disk drive, diskette, flash media, or CD. This is one
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    different name. File names The Windows® operating system supports long file names that can contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than
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    Learning the Basics 91 Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc extension. Any file name with an extension of
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    92 Learning the Basics Backing up your work 2 In your Windows® application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing
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    has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include widescreen movies, multiple language tracks, digital surround
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    The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc
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    Learning the Basics 95 Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in "Caring for CD or DVD discs" on page 98. 6 Place
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    96 Learning the Basics Using the optical drive If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to
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    the Auto-Run feature does not automatically start your disc, try launching the CD/DVD manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or
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    Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage
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    Learning the Basics 99 Toshiba's online resources ❖ To clean a disc that is dirty, wipe it with a clean, dry cloth. The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge (not in a circle). If necessary, moisten the cloth with water or a
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    Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features
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    Mobile Computing Running the computer on battery power 101 Your computer contains Toshiba EasyGuard®. The Toshiba EasyGuard* technology is made up of four foundational elements that incorporate hardware and software innovations into various Toshiba notebooks that address the most common security,
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    are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre.
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    Mobile Computing Charging batteries 103 Using additional batteries In addition to the main battery, you may also have an optional second battery (not included with your computer). If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in
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    104 Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26
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    Mobile Computing Monitoring main battery power 105 NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is
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    106 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) and the on/off light ( ). When the on/off light flashes amber, it indicates that the system is suspended (using the Windows® operating system Standby command). Power button System Indicator
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    Mobile Computing Monitoring main battery power 107 2 Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box. With repeated discharges and recharges, the battery's capacity gradually decreases. A
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    108 Mobile Computing Monitoring main battery power Setting battery alarms You can set two alarms. Each alarm can be set to alert you when a specified percentage of remaining battery power has been reached. You can set how the warning occurs: sound an alarm, display a message, both, or none. You
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    Mobile Computing Monitoring main battery power 109 Power Profiles You can choose a predefined Power Profile or select your own combination of power management options. To do this: 1 Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver
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    110 Mobile Computing Changing the main battery Using a hot key to set the Power Profile You may use a hot key to set the Power Profile. To set the Power Profile: 1 Press Fn and F2 simultaneously to display the Power Profile pop-up window. (Sample Image) Power Profile pop-up window 2 While
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    battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 76. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close
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    112 Mobile Computing Changing the main battery 6 While continuing to lightly pull on the battery, slide the secondary battery release latch down, or away from the center of the computer and then pull the battery out of the computer. Secondary battery release latch (Sample Illustration) Removing
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    Mobile Computing Taking care of your battery 113 If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Turn the computer right side up. 4
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    114 Mobile Computing Taking care of your battery ❖ If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.
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    possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of nonconforming battery packs could generate smoke or cause fire or rupture
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    the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com
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    features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in
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    118 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button Taskbar System tray (Sample Image) Windows®
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    Exploring Your Computer's Features Exploring the desktop 119 NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and
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    service, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service support you if you need to either upgrade your modem or reset the port to the default settings. If you are having trouble troubleshooting sections of your modem and Windows®
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    Exploring Your Computer's Features Setting up for communications 121 8 Click OK to close the properties dialog box for that specific modem. 9 Click OK to close the Modem Properties dialog box. 10 Close the Control Panel. Connecting a modem to a telephone line Your computer may come with a built-in
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    an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of
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    Exploring Your Computer's Features Setting up for communications 123 Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the New Connection Wizard: 1 Click Start, and
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    , see "Wireless networking problems" on page 197. An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet
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    (DSL), cable, and satellite links. Connecting to the Internet To connect to the Internet, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ Wi-Fi®/LAN etc.) Once you
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    with an ISP, you can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar like a gigantic bulletin board. ❖ Online shopping Many Web sites offer products and services for sale.
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    Exploring Your Computer's Features Exploring audio features 127 Uploading to, and downloading files from the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on
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    128 Exploring Your Computer's Features Exploring audio features 5 When you have finished recording, click the Stop button. The Sound Recorder window displays the new sound file as a waveform. NOTE You can only record 60 seconds at a time. 6 To hear what you just recorded, click the Play button.
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    more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I cards ❖ Type II cards The PC Card slot supports hot swapping, which allows you to replace one PC Card with another while the computer is
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    , the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card. 1 Prepare the card for removal by right-clicking the Safely Remove Hardware icon on that came with the card or refer to your operating system manual or online Help.
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    Exploring Your Computer's Features Using an SD™ card 131 Using an SD™ card Your computer supports the use of an SD card. The card can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital
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    Card Format utility. Click on Start, All Programs, Toshiba, Utilities, and then click on SD Memory Card Format. NOTE MultiMediaCards™ (MMC™s) are not supported by this product. Stopping or removing the SD card after formatting If you have formatted the SD card drive with the Windows® operating
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    Exploring Your Computer's Features Using the Ultra SlimBay 133 Removing an SD card 1 Prepare the card for removal by clicking the Safely Remove Hardware icon in the system tray and then selecting the card or device you want to remove. If the system is unable to prepare the card for safe removal, a
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    134 Exploring Your Computer's Features Using the Ultra SlimBay HINT: Items from this list that did not come with your computer can be purchased separately. See the accessories information packaged with your system or visit accessories.toshiba.com. Removing a module from the Ultra SlimBay NOTE
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    Exploring Your Computer's Features Using an expansion device 3 Slide the Ultra SlimBay out of the computer. 135 Front of computer (Sample Illustration) Sliding out the module Inserting a module into the Ultra SlimBay To install a module into the Ultra SlimBay, simply slide the module all the way
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    must be properly aligned with your computer. To properly connect the Toshiba Express Port Replicator to your computer, see the Toshiba Express Port Replicator User's Guide or visit pcsupport.toshiba.com.
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    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this
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    138 Utilities TOSHIBA Assist ❖ TOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of
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    Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ Connectivity Doctor ❖ Start Bluetooth® ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings 139 (Sample Image) TOSHIBA Assist window - Connect tab
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    140 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window - Secure tab
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    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility 141 (Sample Image) TOSHIBA Assist window - Protect & Fix tab
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    142 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Hotkey assignment using Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Mobile Extension ❖ TOSHIBA Button
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    Utilities TOSHIBA Application Installer 143 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer
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    users from accessing certain functions such as TOSHIBA Hardware Setup. This is useful if more than one person uses the computer. A single user password supports the instant and power-on password functions. When setting up passwords, keep the following in mind: ❖ The user password can be set up under
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    Utilities Setting passwords Setting a supervisor password 145 If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it. Toshiba is not responsible for any losses that may occur
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    146 Utilities Setting passwords Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The
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    Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. NOTE This will remove the user password only.
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    help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic
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    Utilities TOSHIBA HDD Protection Utility 149 TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer's hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk
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    150 Utilities Fn-esse® Fn-esse® Desktop shortcuts and Toshiba's Fn-esse program provide quick ways to open programs, documents, and folders from within any Windows®-based program without using the Start menu. For more information on creating desktop shortcuts, refer to the operating system
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    Utilities TOSHIBA SD™ Memory Card Format Utility 151 There are two ways to assign a key to open a program or document: ❖ Using drag-and-drop ❖ Using the keyboard or pointing device The method most often used is drag-and-drop. TOSHIBA SD™ Memory Card Format Utility This utility is used to format SD
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    152 Utilities TOSHIBA SD™ Memory Boot Utility TOSHIBA SD™ Memory Boot Utility The TOSHIBA SD™ Memory Boot Utility allows you to create an SD card you can use to boot up your computer. This utility also allows you to easily format SD Memory Cards. Refer to the online Help documentation within the
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    from a bootable SD card To boot from a bootable SD card: 1 Create a bootable SD card (see "TOSHIBA SD™ Memory Boot Utility" on page 152 for instructions). 2 Verify that no floppy disk is installed in the optional external floppy disk drive. 3 Insert a bootable SD card into the SD card slot. 4 Power
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    154 Utilities TOSHIBA Power Saver TOSHIBA Power Saver The TOSHIBA Power Saver is used for power management, enabling you to control your computer's power usage, regardless of the source, and use the many preset power profiles, or create one yourself. To access TOSHIBA Power Saver: ❖ Click Start,
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    Utilities TOSHIBA Power Saver 155 Preset Power Profiles The preset power profiles are: ❖ Full Power ❖ AC Optimized ❖ High Power ❖ Normal ❖ DVD Playback ❖ Presentation ❖ Long Life These profiles cannot be deleted. It is not recommended to change the settings of these profiles. If you need a custom
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    156 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, Printers and other Hardware, and then Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse
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    Utilities TOSHIBA Hardware Setup 157 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows® operating system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then Assist, or click the TOSHIBA Hardware Setup icon
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    the AC adaptor ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing the F12 key. Select the boot device icon
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    Utilities TOSHIBA Zooming Utility 159 TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see "Hot Keys" on page 211). You may select all applications or any subset of the following: ❖ Microsoft® Internet Explorer® ❖ Microsoft®
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    TOSHIBA Mobile Extension. The TOSHIBA Mobile Extension dialog box appears. 3 Under the Mobile Extension Service tab, you can select behaviors to enable or disable, such as Warm Undock Service and Notification Messages, by checking or unchecking the appropriate box. (Sample Image) TOSHIBA Mobile
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    Utilities TOSHIBA Mobile Extension 161 4 Under the Display Change Service tab, you can set the default display configuration you wish to use when docking the system to the optional Toshiba Express Port Replicator. (Sample Image) Display Change Service tab options
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    162 Utilities TOSHIBA Button Controls TOSHIBA Button Controls The TOSHIBA Button Controls allow you to customize the TOSHIBA Assist button. The TOSHIBA Assist button is located above the keyboard. To access TOSHIBA Button Controls: 1 Click the TOSHIBA Button Control icon in the Optimize tab of
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    Utilities CD/DVD Drive Acoustic Silencer 163 CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. NOTE When you change the CD/DVD drive to "Quiet" mode, the
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    164 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a
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    Application Installer from the desktop and install the following packages: ❖ Infineon Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files have been installed, you will need to enable the TPM feature
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    be prompted to define a new (non-empty) one. This is not necessary, but a password improves the security of your software. If your system supports power-on security, a Power-on button is also displayed above each enrolled fingerprint. This button is shown pressed by default, indicating that your
  • Toshiba Tecra M9-S5513X | User Guide - Page 167
    ❖ Reader busy-wait for the reader to complete its operation. ❖ Problem with operation-the reader could not read your fingerprint. Swipe your finger The Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies the
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    /enable power-on security: 1 Open the Control Center and go to Settings - Power-on Security. (This wizard is displayed only if your system supports power-on security.) 2 Check the option Replace the power-on and hard drive passwords with the fingerprint reader. Power-on security can be configured to
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    Utilities Fingerprint Authentication Utility 169 Fingerprint Management Fingerprints are stored in memory during enrollment. After a fingerprint is enrolled, it is displayed with a power-on button above it. The button appears "pressed in" by default, indicating that the corresponding finger will
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    170 Utilities Fingerprint Authentication Utility ❖ Delete-Deletes all fingerprints for the current user. ❖ Import or Export User Data-Existing fingerprints can be exported to a *.vtp file and imported back to your fingerprint software. The *.vtp file is encrypted and protected by a password that
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    Utilities Fingerprint Authentication Utility 171 You enter the required information only once, during Web page or dialog registration. When the window is displayed again, all the data is entered automatically when you scan your fingerprint on the reader. Registered Web pages can also be accessed
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    172 Utilities Fingerprint Authentication Utility Replaying a registered Web page or dialog You are logged on to the computer and want to replay a registered Web page. To replay a registration: 1 Swipe your enrolled finger to display the Biomenu. 2 Select Registered Sites. 3 Select a page you want
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    Utilities Fingerprint Authentication Utility 173 Editing an existing registration Sometimes it is useful to edit an existing registration. For example, your company's address may have changed and you want to update your registrations. To edit an existing registration: 1 Click the Settings topic in
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    your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails or any hard or sharp objects. ❖ Do not
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    Utilities Fingerprint Authentication Utility 175 ❖ Soiled or oily finger ❖ Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate. ❖ Enroll two or more fingers. ❖ Enroll additional fingers if recognition failure occurs often using enrolled
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    you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances
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    select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl + C to copy the text to the clipboard. 3 Open Notepad (click Start, All Programs, Accessories and then click Notepad). 4 Press Ctrl
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    Your computer may be in Standby mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Clearing the condition may get the computer running, but
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    If Something Goes Wrong Problems when you turn on the computer 179 Always save your data even when you are using Standby. If your battery fully discharges, information that has
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    computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it
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    known good configuration (your most recent settings that worked) ❖ Directory Services Restore Mode (Windows® domain controllers only) ❖ Debugging Mode ❖ Start Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to
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    error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click Start, then click Help and Support. 2 Click the Hardware link in the window's left pane. A list of
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    If Something Goes Wrong Resolving a hardware conflict 183 The recommended procedure for getting multiple devices to work together is to add and set up one device at a time. After you add each device, test it to make sure it and all previously connected devices work. The device most recently
  • Toshiba Tecra M9-S5513X | User Guide - Page 184
    page 184. ❖ Reconfigure the device so that its requirements do not conflict. Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the
  • Toshiba Tecra M9-S5513X | User Guide - Page 185
    button is also present. 6 Click Troubleshoot... A Help and Support window for that device appears. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It
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    module, following the instructions in "Removing a memory module" on page 54. 4 Reinstall the memory module, following the instructions in "Installing a high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable
  • Toshiba Tecra M9-S5513X | User Guide - Page 187
    If Something Goes Wrong Resolving a hardware conflict 187 The battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. See "Removing the battery from the computer" on page 111.
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    light is on, press Fn + F10 to turn off the cursor control mode light, or Fn + F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation
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    information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1
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    at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous Sometimes a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk,
  • Toshiba Tecra M9-S5513X | User Guide - Page 191
    lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. A diskette will
  • Toshiba Tecra M9-S5513X | User Guide - Page 192
    causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 190). Optical drive problems You cannot use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical
  • Toshiba Tecra M9-S5513X | User Guide - Page 193
    others do not. Check the type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD±R, DVD±RW, and DVD RAM, or a pager. Most PC Card problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices
  • Toshiba Tecra M9-S5513X | User Guide - Page 194
    to the documentation that came with the PC Card. Some card manufacturers use special software called enablers to support their cards. Enablers result in nonstandard configurations that can cause problems when installing the PC Card. If your system does not have built-in drivers for your PC Card
  • Toshiba Tecra M9-S5513X | User Guide - Page 195
    make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 184 for more information. Since all PC Cards or Standby mode. This is known as "warm swapping" and is not supported with this computer. For more information on Hibernation and Standby modes see "
  • Toshiba Tecra M9-S5513X | User Guide - Page 196
    which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 69 or in the instructions
  • Toshiba Tecra M9-S5513X | User Guide - Page 197
    (bits per second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on, set up com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (
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    to a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is error messages-these will be very helpful if you should confer with a support technician at a later time. ❖ Verify that the network connection is
  • Toshiba Tecra M9-S5513X | User Guide - Page 199
    router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168
  • Toshiba Tecra M9-S5513X | User Guide - Page 200
    support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to
  • Toshiba Tecra M9-S5513X | User Guide - Page 201
    If Something Goes Wrong DVD operating problems 201 Jumping video lines appear around the DVD-ROM video window set to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions below: 1 Right-click the Desktop, select Properties. 2 Select the Settings tab. 3 Select the
  • Toshiba Tecra M9-S5513X | User Guide - Page 202
    Computing tips" on page 82 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Tecra M9-S5513X | User Guide - Page 203
    configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can using the saved Restore Point. To do this: 1 Click Start, and then Help and Support. 2 Under Pick a Task, click Undo changes to your computer with System Restore. 3
  • Toshiba Tecra M9-S5513X | User Guide - Page 204
    Windows® operating system The most valuable component of your computer system is the data that you create and store on its hard drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may be
  • Toshiba Tecra M9-S5513X | User Guide - Page 205
    ❖ E-mail files and settings-for Outlook®, Outlook® Express, or other e-mail applications. Visit the vendors' Web sites (www.microsoft.com, for example) for detailed instructions. ❖ Newsgroup files and settings-for Outlook® Express or other newsgroup readers. Visit the vendors' Web sites for detailed
  • Toshiba Tecra M9-S5513X | User Guide - Page 206
    required to hold them. The Windows® operating system also includes a Backup utility, though it does not directly support writing to CDs. For more information, click Start, Help and Support, or start the Backup utility by clicking Start, All Programs, Accessories, System Tools, Backup. General tips
  • Toshiba Tecra M9-S5513X | User Guide - Page 207
    to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data.
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    before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Tecra M9-S5513X | User Guide - Page 209
    along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273
  • Toshiba Tecra M9-S5513X | User Guide - Page 210
    210 If Something Goes Wrong Toshiba's worldwide offices France Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P. 131 92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America
  • Toshiba Tecra M9-S5513X | User Guide - Page 211
    Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute Fn + This hot key enables/disables volume mute on your computer. When
  • Toshiba Tecra M9-S5513X | User Guide - Page 212
    212 Hot Keys Password security Password security Fn + This hot key blanks the display. Without a password The Fn + F1 key combination turns off the display and activates instant security. Using the pointing device or any key will make the display's content reappear, if no password is set for
  • Toshiba Tecra M9-S5513X | User Guide - Page 213
    a password before activating the password feature. To set up a password with a screen saver, go to Windows® online Help for instructions: 1 Click Start, and then Help and Support. 2 In the Search field, type password screen saver. 3 Press Enter. 4 Click the Protect your files with a screen saver
  • Toshiba Tecra M9-S5513X | User Guide - Page 214
    214 Hot Keys Standby mode Standby mode Fn + This hot key places the computer into Standby mode. A message box displays by default to confirm that the computer is entering Standby mode. You can choose not to display this message box. (Sample Image) Sample Standby confirmation box For more
  • Toshiba Tecra M9-S5513X | User Guide - Page 215
    215 Hot Keys Display modes Display modes Fn + This hot key cycles through the power-on display options. The display modes are: NOTE Some modes are only available with the appropriate device attached and turned on. ❖ LCD-Internal display only ❖ LCD + CRT-Internal display and external monitor
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    216 Hot Keys Disabling or enabling wireless devices Disabling or enabling wireless devices Fn + This hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ All disabled-Disables both the Bluetooth® and Wi-Fi® modules. ❖ Wi-Fi® enabled-
  • Toshiba Tecra M9-S5513X | User Guide - Page 217
    Hot Keys Keyboard hot keys 217 Keyboard hot keys Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key switches screen resolution. [Space bar]
  • Toshiba Tecra M9-S5513X | User Guide - Page 218
    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS
  • Toshiba Tecra M9-S5513X | User Guide - Page 219
    ConfigFree utilities include the following: ❖ Connectivity Doctor-The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your notebook computer. For more information, see "Connectivity Doctor" on page 222. ❖ Search for Wireless Devices-The Search for
  • Toshiba Tecra M9-S5513X | User Guide - Page 220
    220 Using ConfigFree™ with your Toshiba Computer Getting Started ❖ Profile Settings-The Profiles utility lets you switch between network configurations. For more information, see "Profile Settings" on page 229. ❖ ConfigFree SUMMIT-The ConfigFree SUMMIT utility is used to connect with other
  • Toshiba Tecra M9-S5513X | User Guide - Page 221
    Using ConfigFree™ with your Toshiba Computer Getting Started 221 When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities. SUMMIT Bluetooth® Wireless LAN
  • Toshiba Tecra M9-S5513X | User Guide - Page 222
    back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works with
  • Toshiba Tecra M9-S5513X | User Guide - Page 223
    also shows information such as the network SSID and the device's Wired Equivalent Privacy (WEP) key settings. (Sample Image) Viewing device information If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the possible cause and solution for the
  • Toshiba Tecra M9-S5513X | User Guide - Page 224
    Connectivity Doctor screen, and an orange frame describes the relevant location. You can also view the possible cause and solution for the problem by clicking the exclamation point. If multiple triangles display, you can toggle between each of their cause and solution information screens by clicking
  • Toshiba Tecra M9-S5513X | User Guide - Page 225
    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities 225 2 Click Search for Wireless Devices. A virtual map appears with a graphical representation of the wireless devices that have been detected. NOTE Search for Wireless Devices can also be started from the ConfigFree Launcher.
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    226 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Creating a new wireless connection NOTE This feature is only supported on systems running Windows® XP SP2. To add a new wireless connection to an Access Point: 1 Open the Search for Wireless Devices option from ConfigFree
  • Toshiba Tecra M9-S5513X | User Guide - Page 227
    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities 227 3 Enter the SSID/WEP information and connect to the device. NOTE After the Access Point is set up and added to the connection list, the system displays the Connection screen rather than the Wireless settings screen. Creating
  • Toshiba Tecra M9-S5513X | User Guide - Page 228
    228 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Drag and drop the file directly onto the icon for that Bluetooth® device. (Sample Image) Dragging the file to the Bluetooth® device icon To be prompted for the device: 1 Drag and drop the file to the Bluetooth® radar icon on
  • Toshiba Tecra M9-S5513X | User Guide - Page 229
    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities 229 3 Click Send. NOTE During a file transfer, connecting and disconnecting to the selected device will occur automatically. Disconnecting from a Bluetooth® device To disconnect from a Bluetooth® device: 1 Place the cursor on top
  • Toshiba Tecra M9-S5513X | User Guide - Page 230
    230 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities To create a profile: 1 Click the icon in the system tray. 2 Move the pointer to Profile. 3 Click Add. The Add Profile screen appears. 4 Select Capture and click OK. The Add Profile screen appears. 5 Enter the name of the
  • Toshiba Tecra M9-S5513X | User Guide - Page 231
    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities 231 (Sample Image) Expanded Add Profile screen NOTE The online Help provides real-world examples of setting up profiles for different networking environments. After you set up one or more profiles, you can check their settings
  • Toshiba Tecra M9-S5513X | User Guide - Page 232
    232 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Bluetooth® PAN/LAP ❖ Cross cable (Ethernet or Gbit Ethernet) To host a ConfigFree SUMMIT, click the SUMMIT icon on the ConfigFree Launcher, select the users that you want to attend the SUMMIT meeting, and send them an
  • Toshiba Tecra M9-S5513X | User Guide - Page 233
    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities 233 NOTE Only the SUMMIT Host (the initiator) can share files with multiple users by this method. SUMMIT users can share a file with only one other user. (Sample Image) Sharing a file with one user ❖ To share a file with all users
  • Toshiba Tecra M9-S5513X | User Guide - Page 234
    234 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Participating users must be connected by LAN, wireless LAN, or Bluetooth® (PAN). Firewall software may prevent ConfigFree SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: 1 Click the icon in the
  • Toshiba Tecra M9-S5513X | User Guide - Page 235
    wireless LAN Configuration is set to Ad Hoc. If you are connected to an access point, the connection is broken and re-established later. To review the current Toshiba Wireless Projector settings and change them if necessary: 1 Click the icon in the system tray. 2 Use the pointing device to select
  • Toshiba Tecra M9-S5513X | User Guide - Page 236
    236 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Because the wireless LAN's default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN's
  • Toshiba Tecra M9-S5513X | User Guide - Page 237
    Using ConfigFree™ with your Toshiba Computer Using the Automatic Switch 237 To use this feature: 1 Display the ConfigFree menu. 2 Select the ConfigFree Link option from the Direct Link Toshiba Device submenu. This action switches the computer's wireless network setting to Ad Hoc mode, and launches
  • Toshiba Tecra M9-S5513X | User Guide - Page 238
    only one wireless LAN device can be used. Semi-Automatic Switch Feature The Semi-Automatic feature alerts you when the computer connects to a Service Set Identifier (SSID) stored in a profile, When the computer connects to the designated SSID, a notification window appears. You can then click this
  • Toshiba Tecra M9-S5513X | User Guide - Page 239
    NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW
  • Toshiba Tecra M9-S5513X | User Guide - Page 240
    disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large
  • Toshiba Tecra M9-S5513X | User Guide - Page 241
    transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Tecra M9-S5513X | User Guide - Page 242
    signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up
  • Toshiba Tecra M9-S5513X | User Guide - Page 243
    unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position
  • Toshiba Tecra M9-S5513X | User Guide - Page 244
    244 Glossary device - A component attached to the computer. Devices may be external (outside the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate
  • Toshiba Tecra M9-S5513X | User Guide - Page 245
    245 Glossary double-density diskette - A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download - (1) In communications, to receive a file from another computer through a modem or network. (2)
  • Toshiba Tecra M9-S5513X | User Guide - Page 246
    246 Glossary file extension - The three characters following the period (pronounced "dot") at the end of a file name. The extension indicates the type of file. Examples are .exe for program files and .hlp for help files. See also file name. folder - Also called directory. A container for
  • Toshiba Tecra M9-S5513X | User Guide - Page 247
    . internal device - See device. Internet - The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that you use to perform a task instead of using
  • Toshiba Tecra M9-S5513X | User Guide - Page 248
    248 Glossary local area network - See LAN. logical drive - A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical
  • Toshiba Tecra M9-S5513X | User Guide - Page 249
    249 Glossary non-system disk - A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O online - Available through the computer. Online may refer to information being read from your own computer's hard disk, such as online documentation or online
  • Toshiba Tecra M9-S5513X | User Guide - Page 250
    you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also
  • Toshiba Tecra M9-S5513X | User Guide - Page 251
    See active-matrix display U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.
  • Toshiba Tecra M9-S5513X | User Guide - Page 252
    252 Glossary W Web - See World Wide Web. Wi-Fi® - A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) - The worldwide
  • Toshiba Tecra M9-S5513X | User Guide - Page 253
    Index A AC adaptor 44 AC power connecting adaptor 45 accessories docking solutions 135 memory 49 adding memory 49 adjusting recording quality 128 Alt keys 85 audio files 127 audio features 127 B backing up files 83 battery alarms 108 changing 110 charge indicator light 46, 105 charge not lasting
  • Toshiba Tecra M9-S5513X | User Guide - Page 254
    Defragmenter 191 disk drive corrupted/damaged data files 191 missing files/trouble accessing a disk 190 running slow 191 diskette drive cannot insert device driver conflict 182 general hardware problem 182 non-system disk or disk error 179, 192 problem with display settings/ current settings not
  • Toshiba Tecra M9-S5513X | User Guide - Page 255
    drive secondary options 133 hardware conflicts 182 resolving 184 headphones using 128 Help and Support Windows® operating system 182 Hibernation mode 72 configuring 76 starting again from 77 hot using 124 Internet Explorer icon 118 Internet Service Providers 125 IRQ (Interrupt Request) 183 ISPs 125
  • Toshiba Tecra M9-S5513X | User Guide - Page 256
    mouse utility 156 N network accessing 122 Dial-Up Networking Wizard 122 networking wireless 124 O opening the display panel 47 optical drive problems 192 troubleshooting 192 using 93 other documentation 38 overlay keys 86 P password deleting a supervisor 146 disabling a user 147 setting a user 146
  • Toshiba Tecra M9-S5513X | User Guide - Page 257
    cable to AC adaptor 45 cord/cable connectors 218 energy-saving features 100 problem solving 186 turning on 48 power button 49, 57 Power Management 154 182 Internet connection is slow 181 keyboard not responding 178 missing files/trouble accessing a disk 190 modem not receiving or transmitting 197 no
  • Toshiba Tecra M9-S5513X | User Guide - Page 258
    , 50 setting up a connection 123 Slim SelectBay installing module 135 removing module 134, 135 sound problem solving 193 sounds recording 127 speakers using external 128 Standby mode 73 hot key 214 starting again from Hardware Setup 157 Toshiba online resources 99 traveling tips 116 troubleshooting
  • Toshiba Tecra M9-S5513X | User Guide - Page 259
    Windows Media® Player 96 Windows Media® Player icon 118 Windows operating system desktop 117 Windows® Explorer 87 Windows® operating system Help and Support 182 problem solving 180 Windows® Start menu 87 wireless networking 124 Index 259 Wizards Dial-Up Networking Wizard 122 World Wide Web 125 www
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GMAD00137010
06/07
If you need assistance:
Toshiba’s Support Web site
pcsupport.toshiba.com
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 176
in this guide.
Tecra
®
M9 Series
User’s Guide