Toshiba Tecra R850 User Guide
Toshiba Tecra R850 Manual
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- Toshiba Tecra R850 | User Guide - Page 1
Tecra® R850 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Tecra R850 | User Guide - Page 2
hands after handling. Model: Tecra® R850 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Tecra R850 | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Tecra R850 | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Tecra R850 | User Guide - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Tecra R850 | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Tecra R850 | User Guide - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device. NOTE The above caution applies - Toshiba Tecra R850 | User Guide - Page 8
❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Tecra R850 | User Guide - Page 9
subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device. NOTE The above caution applies - Toshiba Tecra R850 | User Guide - Page 10
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Tecra R850 | User Guide - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Tecra R850 | User Guide - Page 12
, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This equipment - Toshiba Tecra R850 | User Guide - Page 13
13 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 , and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The name of the radio - Toshiba Tecra R850 | User Guide - Page 14
14 Belgium Brazil Cambodia Chile Costa Rica Bermuda Bulgaria Canada China Croatia Cyprus Czech Republic Dominican Republic Ecuador Egypt Estonia Finland France French Polynesia Germany Gibraltar Greece Guam Guatemala Honduras Hong Kong Iceland India Ireland Israel Japan Jordan - Toshiba Tecra R850 | User Guide - Page 15
15 Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 622ANHMW, 633ANHMW, Intel® Centrino® Advanced-N 6230 bgn and Intel® Centrino® Wireless-N 1030 abgn Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment - Toshiba Tecra R850 | User Guide - Page 16
16 Austria Bangladesh Bosnia Bulgaria Chile Croatia Denmark Egypt Finland Ghana Herzegovina Hungary Indonesia Italy Jordan Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine USA Yemen - Toshiba Tecra R850 | User Guide - Page 17
17 Deutschland: France: Italia: Nederland: Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen - Toshiba Tecra R850 | User Guide - Page 18
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Tecra R850 | User Guide - Page 19
19 Approved Countries/Regions for the Realtek® RTL8192E This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia - Toshiba Tecra R850 | User Guide - Page 20
20 Approved Countries/Regions for the Realtek® RTL8191SE This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia - Toshiba Tecra R850 | User Guide - Page 21
21 Approved Countries/Regions for the Realtek® RTL8188CE This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia Brazil Cambodia Chile Costa - Toshiba Tecra R850 | User Guide - Page 22
22 Uganda Uruguay Vietnam UAE (United Arab Emirates) USA Zimbabwe United Kingdom Venezuela Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/ - Toshiba Tecra R850 | User Guide - Page 23
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Tecra R850 | User Guide - Page 24
phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the - Toshiba Tecra R850 | User Guide - Page 25
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Tecra R850 | User Guide - Page 26
machinery. Optical Disc Drive Safety Instructions This appliance contains a laser system To use this model properly, read the User's Guide carefully and keep it for your future reference. Never in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is - Toshiba Tecra R850 | User Guide - Page 27
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2011 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Tecra R850 | User Guide - Page 28
Tecra, AccuPoint, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation at www.eiae.org. As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For - Toshiba Tecra R850 | User Guide - Page 29
Contents Introduction 36 This guide 38 Safety icons 39 Other icons used 39 Your computer's features and specifications ....40 Other documentation 40 Service options 40 Chapter 1: Getting Started 41 Selecting a place to work 41 Setting up a work environment 41 Keeping yourself comfortable - Toshiba Tecra R850 | User Guide - Page 30
/media 72 Erasing the Internal Storage Drive 74 Checking the internal storage drive operating status 75 Installing drivers and applications 76 Using the Toshiba Dual Pointing Device 76 Using the touch pad 77 Adjusting touch pad settings 81 Scrolling with the touch pad 81 Control buttons 82 - Toshiba Tecra R850 | User Guide - Page 31
Contents 31 Using a mouse 85 Connecting a printer 86 Setting up a printer 87 Turning off the computer 87 Options for turning off the computer 88 Using the Shut down command 90 Using and configuring Hibernation mode .........92 Using and configuring Sleep mode 95 Closing the display panel - Toshiba Tecra R850 | User Guide - Page 32
low 123 Setting battery notifications 123 Conserving battery power 124 Power Plans 125 Using a hot key to set the Power Plan 126 Using the TOSHIBA eco power plan 127 Changing the main battery 128 Removing the battery from the computer .......128 Inserting a charged battery 129 Taking care of - Toshiba Tecra R850 | User Guide - Page 33
Tool Utility 160 TOSHIBA HDD Protection Utility 161 Mouse Utility 162 TOSHIBA Hardware Setup 163 TOSHIBA Sleep Utility 165 Starting the TOSHIBA Sleep Utility 165 USB Sleep and Charge 165 Enabling/Disabling USB Sleep and Charge 167 Power supply mode settings 167 TOSHIBA Button Support 168 - Toshiba Tecra R850 | User Guide - Page 34
172 Fingerprint reader limitations 174 TOSHIBA eco Utility 175 TOSHIBA Service Station 176 TOSHIBA PC Health Monitor 176 ConfigFree 177 Getting Started 177 ConfigFree® Utilities 178 Chapter 6: If Something Goes Wrong 181 Problems that are easy to fix 181 Problems when you turn on the - Toshiba Tecra R850 | User Guide - Page 35
197 Wireless networking problems 198 DVD operating problems 200 Develop good computing habits 201 Data and system configuration backup in the Windows® operating system 202 If you need further assistance 206 Before you contact Toshiba 206 Contacting Toshiba 207 Other Toshiba Internet Web sites - Toshiba Tecra R850 | User Guide - Page 36
with the ENERGY STAR® logo on the computer and the following information applies. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® Program Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Tecra R850 | User Guide - Page 37
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Tecra R850 | User Guide - Page 38
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You - Toshiba Tecra R850 | User Guide - Page 39
Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Tecra R850 | User Guide - Page 40
electronic version of the User's Guide (this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of - Toshiba Tecra R850 | User Guide - Page 41
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Tecra R850 | User Guide - Page 42
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do - Toshiba Tecra R850 | User Guide - Page 43
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Tecra R850 | User Guide - Page 44
failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan location will vary depending on the computer. Setting - Toshiba Tecra R850 | User Guide - Page 45
a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, in serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been - Toshiba Tecra R850 | User Guide - Page 46
46 Getting Started Connecting to a power source AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the - Toshiba Tecra R850 | User Guide - Page 47
AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Tecra R850 | User Guide - Page 48
48 Getting Started Using the computer for the first time TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power - Toshiba Tecra R850 | User Guide - Page 49
Getting Started 49 Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots - Toshiba Tecra R850 | User Guide - Page 50
first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special - Toshiba Tecra R850 | User Guide - Page 51
to increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 50. Installing a memory module Memory modules can be installed in the - Toshiba Tecra R850 | User Guide - Page 52
52 Getting Started Adding memory (optional) Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. NOTE For this model, Slot A is the bottom slot. - Toshiba Tecra R850 | User Guide - Page 53
Getting Started 53 Adding memory (optional) 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 128. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small - Toshiba Tecra R850 | User Guide - Page 54
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Tecra R850 | User Guide - Page 55
Getting Started 55 Adding memory (optional) 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) - Toshiba Tecra R850 | User Guide - Page 56
56 Getting Started Adding memory (optional) latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Slot B Slot A (Sample Illustration) - Toshiba Tecra R850 | User Guide - Page 57
Getting Started 57 Adding memory (optional) 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is - Toshiba Tecra R850 | User Guide - Page 58
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Tecra R850 | User Guide - Page 59
Getting Started 59 Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For - Toshiba Tecra R850 | User Guide - Page 60
60 Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has - Toshiba Tecra R850 | User Guide - Page 61
storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the - Toshiba Tecra R850 | User Guide - Page 62
62 Getting Started Recovering the Internal Storage Drive Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to - Toshiba Tecra R850 | User Guide - Page 63
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Tecra R850 | User Guide - Page 64
64 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data will be - Toshiba Tecra R850 | User Guide - Page 65
Getting Started 65 Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer's internal storage drive or by using recovery DVDs/media, if you have created such media. To recover using the first - Toshiba Tecra R850 | User Guide - Page 66
66 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Tecra R850 | User Guide - Page 67
Getting Started 67 Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Recovering to a custom size partition - Toshiba Tecra R850 | User Guide - Page 68
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Tecra R850 | User Guide - Page 69
Getting Started 69 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the - Toshiba Tecra R850 | User Guide - Page 70
your system's recovery files. To create recovery DVDs/media: 1 Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down lists - Toshiba Tecra R850 | User Guide - Page 71
disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of - Toshiba Tecra R850 | User Guide - Page 72
example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery DVDs/media. For instructions on creating recovery DVDs/media, see "Creating recovery DVDs/media" on page 69. With recovery media, you can: ❖ Recover to out-of-box - Toshiba Tecra R850 | User Guide - Page 73
be deleted and rewritten. Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select deletes all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message - Toshiba Tecra R850 | User Guide - Page 74
all data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs on which type of media you are using, and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then - Toshiba Tecra R850 | User Guide - Page 75
Getting Started 75 Checking the internal storage drive operating status (Sample Image) Erase the hard disk screen 4 Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see "Backing - Toshiba Tecra R850 | User Guide - Page 76
pad secondary button *Available on certain models (Sample Illustration) Toshiba Dual Pointing Device buttons AccuPoint® II pointing device-Moves the -Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then - Toshiba Tecra R850 | User Guide - Page 77
Getting Started 77 Using the Toshiba Dual Pointing Device Secondary button-Performs the same function the control buttons. NOTE Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, touch-sensitive area in - Toshiba Tecra R850 | User Guide - Page 78
Using the Toshiba Dual Pointing Device ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once Touch pad Primary control button Secondary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on - Toshiba Tecra R850 | User Guide - Page 79
Getting Started 79 Using the Toshiba Dual Pointing Device To: Do the following: Example: Select an control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control - Toshiba Tecra R850 | User Guide - Page 80
80 Getting Started Using the Toshiba Dual Pointing Device To: Do the following: Example: Scroll continuously 1 (Circular scrolling) 2 3 4 Begin scrolling vertically or horizontally by sliding your finger along the right or - Toshiba Tecra R850 | User Guide - Page 81
click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase "Mouse pointer jumps around as you - Toshiba Tecra R850 | User Guide - Page 82
82 Getting Started Using external display devices Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, - Toshiba Tecra R850 | User Guide - Page 83
the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external display device. Connecting an external monitor - Toshiba Tecra R850 | User Guide - Page 84
84 Getting Started Using external display devices NOTE In the future you can change the display settings by pressing Fn + F5, or by configuring the display properties settings. Connecting an external monitor via the DisplayPort™ (Available on certain models.) To connect a DisplayPort™- - Toshiba Tecra R850 | User Guide - Page 85
configuration steps. Using an external keyboard If you prefer to use an external keyboard, you can attach one to your computer. The computer's USB ports support most USB-compatible keyboards. Using a mouse You may want to use a mouse instead of the computer's built-in touch pad. You can use a USB - Toshiba Tecra R850 | User Guide - Page 86
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Tecra R850 | User Guide - Page 87
Turning off the computer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only - Toshiba Tecra R850 | User Guide - Page 88
88 Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate - Toshiba Tecra R850 | User Guide - Page 89
Getting Started 89 Turning off the computer For information on how to use and configure Hibernation mode see "Using and configuring Hibernation mode" on page 92. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so - Toshiba Tecra R850 | User Guide - Page 90
90 Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Tecra R850 | User Guide - Page 91
Getting Started 91 Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 - Toshiba Tecra R850 | User Guide - Page 92
92 Getting Started Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the - Toshiba Tecra R850 | User Guide - Page 93
Getting Started 93 Turning off the computer 2 Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the - Toshiba Tecra R850 | User Guide - Page 94
94 Getting Started Turning off the computer 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select Hibernate for the options you want. NOTE These options can be set separately for how they - Toshiba Tecra R850 | User Guide - Page 95
Getting Started 95 Turning off the computer Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from - Toshiba Tecra R850 | User Guide - Page 96
96 Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to - Toshiba Tecra R850 | User Guide - Page 97
Getting Started 97 Turning off the computer 5 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate - Toshiba Tecra R850 | User Guide - Page 98
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 125. There are - Toshiba Tecra R850 | User Guide - Page 99
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Tecra R850 | User Guide - Page 100
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Tecra R850 | User Guide - Page 101
Learning the Basics Using the keyboard 101 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all - Toshiba Tecra R850 | User Guide - Page 102
102 Learning the Basics Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing - Toshiba Tecra R850 | User Guide - Page 103
Learning the Basics Starting a program 103 F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/ - Toshiba Tecra R850 | User Guide - Page 104
104 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program - Toshiba Tecra R850 | User Guide - Page 105
Learning the Basics Starting a program 105 4 In the right part of the window, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double- - Toshiba Tecra R850 | User Guide - Page 106
106 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer - Toshiba Tecra R850 | User Guide - Page 107
long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on - Toshiba Tecra R850 | User Guide - Page 108
108 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, - Toshiba Tecra R850 | User Guide - Page 109
storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround - Toshiba Tecra R850 | User Guide - Page 110
disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba Tecra R850 | User Guide - Page 111
Learning the Basics Using the optical disc drive 111 If your computer comes with a solid state drive (SSD) (available on certain models), under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, your SSD may be vulnerable to data retention errors. Inserting an - Toshiba Tecra R850 | User Guide - Page 112
on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to - Toshiba Tecra R850 | User Guide - Page 113
the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. . For more information regarding supported optical media formats please refer to your computer's detailed specifications at - Toshiba Tecra R850 | User Guide - Page 114
on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press - Toshiba Tecra R850 | User Guide - Page 115
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Tecra R850 | User Guide - Page 116
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Tecra R850 | User Guide - Page 117
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba Tecra R850 | User Guide - Page 118
. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. - Toshiba Tecra R850 | User Guide - Page 119
battery packs with you. You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the - Toshiba Tecra R850 | User Guide - Page 120
120 Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 - Toshiba Tecra R850 | User Guide - Page 121
Mobile Computing Monitoring main battery power 121 NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is - Toshiba Tecra R850 | User Guide - Page 122
122 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System indicator - Toshiba Tecra R850 | User Guide - Page 123
Mobile Computing Monitoring main battery power 123 Move the pointer over the power icon in the notification area, see "Finding your way around the desktop" on page 135 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With - Toshiba Tecra R850 | User Guide - Page 124
124 Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings - Toshiba Tecra R850 | User Guide - Page 125
Mobile Computing Monitoring main battery power 125 There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option - Toshiba Tecra R850 | User Guide - Page 126
126 Mobile Computing Monitoring main battery power NOTE To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to - Toshiba Tecra R850 | User Guide - Page 127
eco power plan, press the eco Utility™ button. eco Utility™ button (Sample Illustration) Locating the eco Utility™ button The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To learn - Toshiba Tecra R850 | User Guide - Page 128
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 92. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Tecra R850 | User Guide - Page 129
Mobile Computing Changing the main battery 129 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and - Toshiba Tecra R850 | User Guide - Page 130
130 Mobile Computing Taking care of your battery (Sample Illustration) Inserting the battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of " - Toshiba Tecra R850 | User Guide - Page 131
gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Tecra R850 | User Guide - Page 132
possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture - Toshiba Tecra R850 | User Guide - Page 133
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Tecra R850 | User Guide - Page 134
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Tecra R850 | User Guide - Page 135
Exploring Your Computer's Features Exploring the desktop 135 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Tecra R850 | User Guide - Page 136
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Tecra R850 | User Guide - Page 137
Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with use the Hot Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 210. - Toshiba Tecra R850 | User Guide - Page 138
NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 198. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and - Toshiba Tecra R850 | User Guide - Page 139
Exploring Your Computer's Features Exploring audio features 139 Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built- - Toshiba Tecra R850 | User Guide - Page 140
140 Exploring Your Computer's Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before - Toshiba Tecra R850 | User Guide - Page 141
information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Using an ExpressCard® (Available on certain models.) The ExpressCard® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one - Toshiba Tecra R850 | User Guide - Page 142
it out of the slot. (Sample Illustration) Removing an ExpressCard Using the Memory card reader (Available on certain models.) The Memory card reader supports the use of Memory Stick®, Memory Stick PRO™, Memory Stick PRO Duo™, Memory Stick Duo™, Secure Digital™ (SD™), or MultiMediaCard® (MMC®) media - Toshiba Tecra R850 | User Guide - Page 143
data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until - Toshiba Tecra R850 | User Guide - Page 144
144 Exploring Your Computer's Features Using the Memory card reader Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. If the system is - Toshiba Tecra R850 | User Guide - Page 145
power source. NOTE Your eSATA interface supports USB Sleep and Charge. For more information about USB Sleep and Charge, please see "TOSHIBA Sleep Utility" on page 165. Using For more information, consult the user's manual that came with your Port Replicator, or visit pcsupport.toshiba.com. - Toshiba Tecra R850 | User Guide - Page 146
your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility 146 - Toshiba Tecra R850 | User Guide - Page 147
Utilities TOSHIBA Assist 147 ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to - Toshiba Tecra R850 | User Guide - Page 148
148 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Tecra R850 | User Guide - Page 149
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 149 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Tecra R850 | User Guide - Page 150
150 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Tecra R850 | User Guide - Page 151
The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ 151 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Tecra R850 | User Guide - Page 152
applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample Image - Toshiba Tecra R850 | User Guide - Page 153
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Tecra R850 | User Guide - Page 154
or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Tecra R850 | User Guide - Page 155
down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba Tecra R850 | User Guide - Page 156
on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. NOTE This will - Toshiba Tecra R850 | User Guide - Page 157
online help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Utilities, Face Recognition Help. The help file covers the following topics: ❖ Setting up a Face Recognition account ❖ Registering a user image ❖ Updating a user image - Toshiba Tecra R850 | User Guide - Page 158
, Utilities, and then Security Assist, or click the Security Assist icon in the Secure tab of TOSHIBA Assist. The TOSHIBA Security Assist main window appears. (Sample Image) TOSHIBA Security Assist window From the main window, you can select a category that shows the type of passwords or other - Toshiba Tecra R850 | User Guide - Page 159
Utilities TOSHIBA Security Assist 159 ❖ Log on Settings-Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the - Toshiba Tecra R850 | User Guide - Page 160
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Tecra R850 | User Guide - Page 161
and then HDD Protection Settings, or click the HDD Protection icon in the Protect & Fix tab of TOSHIBA Assist. The TOSHIBA HDD Protection Properties window appears. (Sample Image) TOSHIBA HDD Protection Properties window 2 Select ON to enable HDD protection, or select OFF to disable HDD protection - Toshiba Tecra R850 | User Guide - Page 162
, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Tecra R850 | User Guide - Page 163
tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Advanced-Allows you to enable/disable the ports and features on your computer ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the - Toshiba Tecra R850 | User Guide - Page 164
164 Utilities TOSHIBA Hardware Setup ❖ CPU-Allows you to enable or disable CPU frequency switching modes Dynamically Switchable-This mode is the default setting for your computer, and - Toshiba Tecra R850 | User Guide - Page 165
or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and - Toshiba Tecra R850 | User Guide - Page 166
166 Utilities TOSHIBA Sleep Utility NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port - Toshiba Tecra R850 | User Guide - Page 167
battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen - Toshiba Tecra R850 | User Guide - Page 168
USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the system control buttons. These buttons are located on the system control panel directly above the keyboard - Toshiba Tecra R850 | User Guide - Page 169
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Tecra R850 | User Guide - Page 170
TPM) NOTE This section only applies to systems with TPM. Your TOSHIBA computer includes the TPM (Trusted Platform Module), which is a security Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files have - Toshiba Tecra R850 | User Guide - Page 171
fingerprint software or utility. Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility, click Start, All Programs, TOSHIBA, Utilities, and then select the Fingerprint Utility. For information on enrolling fingerprints and using the utility please refer to your - Toshiba Tecra R850 | User Guide - Page 172
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Tecra R850 | User Guide - Page 173
Utilities Fingerprint Authentication Utility 173 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Tecra R850 | User Guide - Page 174
successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen - Toshiba Tecra R850 | User Guide - Page 175
Utility icon in the notification area. ❖ Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility. The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the TOSHIBA eco power plan, select ON in the upper-left - Toshiba Tecra R850 | User Guide - Page 176
TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station switch, docking and USB - Toshiba Tecra R850 | User Guide - Page 177
TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba Tecra R850 | User Guide - Page 178
connection. Then perform any of the following steps: ❖ Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. ❖ Double-click the ConfigFree icon you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed - Toshiba Tecra R850 | User Guide - Page 179
Utilities ConfigFree® ❖ Status of Wireless Connection switch 179 (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch - Toshiba Tecra R850 | User Guide - Page 180
180 Utilities ConfigFree® To create a profile: 1 Click the icon in the notification area. 2 Move the pointer to Profiles. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Tecra R850 | User Guide - Page 181
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Tecra R850 | User Guide - Page 182
again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow - Toshiba Tecra R850 | User Guide - Page 183
If Something Goes Wrong Problems when you turn on the computer 183 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To - Toshiba Tecra R850 | User Guide - Page 184
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Tecra R850 | User Guide - Page 185
have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system - Toshiba Tecra R850 | User Guide - Page 186
using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the Search programs - Toshiba Tecra R850 | User Guide - Page 187
used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help - Toshiba Tecra R850 | User Guide - Page 188
module, following the instructions in "Removing a memory module" on page 57. 3 Reinstall the memory module, following the instructions in "Installing a system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/ - Toshiba Tecra R850 | User Guide - Page 189
is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for - Toshiba Tecra R850 | User Guide - Page 190
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Tecra R850 | User Guide - Page 191
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Tecra R850 | User Guide - Page 192
usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying - Toshiba Tecra R850 | User Guide - Page 193
run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive - Toshiba Tecra R850 | User Guide - Page 194
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba Tecra R850 | User Guide - Page 195
® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. If - Toshiba Tecra R850 | User Guide - Page 196
196 If Something Goes Wrong ExpressCard® problems 2 Double-click the appropriate ExpressCard, which will be step 6. ❖ If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the Device Manager window, - Toshiba Tecra R850 | User Guide - Page 197
device, check that the connection is secure. Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet - Toshiba Tecra R850 | User Guide - Page 198
. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - Toshiba Tecra R850 | User Guide - Page 199
will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 210. ❖ Use IPCONFIG to verify Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® - Toshiba Tecra R850 | User Guide - Page 200
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned on page 187 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new - Toshiba Tecra R850 | User Guide - Page 201
Computing tips" on page 100 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals - Toshiba Tecra R850 | User Guide - Page 202
quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba Tecra R850 | User Guide - Page 203
the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as - Toshiba Tecra R850 | User Guide - Page 204
3 Click Control Panel. 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files." General tips for installing hardware and software Here are a few tips to - Toshiba Tecra R850 | User Guide - Page 205
will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA - Toshiba Tecra R850 | User Guide - Page 206
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Tecra R850 | User Guide - Page 207
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Tecra R850 | User Guide - Page 208
information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia - Toshiba Tecra R850 | User Guide - Page 209
92618 USA (800) 457-7777 (within the US) 949-859-4273 (outside of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States - Toshiba Tecra R850 | User Guide - Page 210
provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ ODD ❖ - Toshiba Tecra R850 | User Guide - Page 211
Hot Keys/TOSHIBA Cards Hot Key Cards 211 Using the Hot Key Cards The Hot Key the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The - Toshiba Tecra R850 | User Guide - Page 212
, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Optical disk drive This TOSHIBA Card or hot key opens/closes the optical disk drive tray on your computer. Selecting this Card or pressing the hot key displays the following - Toshiba Tecra R850 | User Guide - Page 213
Cards Hot key functions 213 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Tecra R850 | User Guide - Page 214
Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Tecra R850 | User Guide - Page 215
Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 215 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Tecra R850 | User Guide - Page 216
Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Tecra R850 | User Guide - Page 217
Hot key functions 217 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Tecra R850 | User Guide - Page 218
Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor - Toshiba Tecra R850 | User Guide - Page 219
NOTE Hot Keys/TOSHIBA Cards Hot key functions 219 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Tecra R850 | User Guide - Page 220
Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Tecra R850 | User Guide - Page 221
Hot key functions 221 Disabling or enabling the touch pad or Fn + This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see "Using the touch pad" on page 77. - Toshiba Tecra R850 | User Guide - Page 222
222 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you to - Toshiba Tecra R850 | User Guide - Page 223
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Tecra R850 | User Guide - Page 224
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Tecra R850 | User Guide - Page 225
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical - Toshiba Tecra R850 | User Guide - Page 226
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Tecra R850 | User Guide - Page 227
to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start - Toshiba Tecra R850 | User Guide - Page 228
228 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Tecra R850 | User Guide - Page 229
229 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical - Toshiba Tecra R850 | User Guide - Page 230
on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large device are port expander, port replicator, docking station, or network adapter. extension-See file extension. external device-See device - Toshiba Tecra R850 | User Guide - Page 231
231 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file - Toshiba Tecra R850 | User Guide - Page 232
with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination - Toshiba Tecra R850 | User Guide - Page 233
233 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light- - Toshiba Tecra R850 | User Guide - Page 234
234 Glossary motherboard-The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt-See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as - Toshiba Tecra R850 | User Guide - Page 235
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Tecra R850 | User Guide - Page 236
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used - Toshiba Tecra R850 | User Guide - Page 237
See active-matrix display. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping, serial a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. - Toshiba Tecra R850 | User Guide - Page 238
238 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide - Toshiba Tecra R850 | User Guide - Page 239
Index A AC adaptor 45 AC power 118 AC power light 45 accessing network 138 adding memory check total memory 60 memory (optional) 51 optional external devices 50 adequate ventilation cooling fan 44 adjusting touch pad settings 81 audio features 139 B backing up files 101, 108 battery battery life 117 - Toshiba Tecra R850 | User Guide - Page 240
130 battery indicator light 122 BIOS Setup see TOSHIBA Hardware Setup button eco Utility™ 127 eject, will not start troubleshooting 182 computing habits troubleshooting 201 computing tips computer settings 98 D data/entire system backup troubleshooting 203 desktop creating new icon 135 exploring the - Toshiba Tecra R850 | User Guide - Page 241
using 145 exploring desktop 134 ExpressCard® inserting 141 removing 142 troubleshooting 195 using 141 ExpressCard® problems computer stops working 196 errors 197 hot swapping fails 196 not using 171 function keys 102 H headphones using 140 Help and Support troubleshooting 186 Hibernation mode 88 - Toshiba Tecra R850 | User Guide - Page 242
129 battery 128 memory modules 51 mouse 85 Instruction Manual for Safety and Comfort 41 internal storage drive recovery 60 K keyboard Alt keys 102 character keys 102 Ctrl keys 102 Fn key 102 function keys 102 hot keys 222 special Windows® keys 103 troubleshooting 190 using 101 keyboard, external 85 - Toshiba Tecra R850 | User Guide - Page 243
monitor connecting 83 monitor problems troubleshooting 191 monitoring battery power 121 manual eject hole 110 playing an audio CD 113 playing optical media 113 recording optical media 113 removing a disc 114 solid state drive (SSD) 111 troubleshooting 193 using 109, 110 optical discs troubleshooting - Toshiba Tecra R850 | User Guide - Page 244
93 using Sleep 95 precautions safety 42 primary button 76 printer connecting 86 setting up 87 troubleshooting 197 USB-compatible 86 printing a file 107 problem solving contacting Toshiba 207 Startup options 185 program, starting 103 program, starting from Start menu 104 projector connecting 83 - Toshiba Tecra R850 | User Guide - Page 245
Startup menu problem solving 185 supervisor Toshiba Web site 50 worldwide offices 208 TOSHIBA Accessibility 169 Toshiba accessories memory 51 TOSHIBA Application Installer 152 TOSHIBA Assist 147 Connect tab 148 Optimize tab 151 Protect & Fix tab 150 Secure tab 149 TOSHIBA Button Support 168 Toshiba - Toshiba Tecra R850 | User Guide - Page 246
PC Diagnostic Tool Utility 160 TOSHIBA PC Health Monitor 176 TOSHIBA Security Assist 158 TOSHIBA Service Station 176 TOSHIBA Sleep Utility 165 touch pad using 77 TouchPad™ control buttons 82 primary button 82 secondary button 82 traveling tips 133 troubleshooting 190 AC power light is blinking - Toshiba Tecra R850 | User Guide - Page 247
the Toshiba Dual Pointing Device 76 Utilities 146 V video projector adjusting display 85 W warranty standard limited warranty 40 Web Camera using 140 Web sites 207 Wi-Fi® wireless networking 137 Windows® Explorer starting a program from 104 Windows® operating system desktop 134 troubleshooting 184
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 |
 |
GMAD00270010
01/11
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 181
in this guide.
Tecra
®
R850 Series
User’s Guide