Toshiba Tecra Z50-BT1500 User Guide

Toshiba Tecra Z50-BT1500 Manual

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  • Toshiba Tecra Z50-BT1500 | User Guide - Page 1
    Tecra® Z40/Z50 - A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other
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    state of California only. Model: Tecra® Z40/Z50 - A Series Recordable and/or ReWritable all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
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    OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical
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    radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com.
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that
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    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that
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    shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de
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    in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage
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    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
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    12 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
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    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
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    a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
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    uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 VCCI Class
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    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR
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    17 Trademarks Tecra and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
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    to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
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    Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your computer's features and specifications 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31
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    47 Creating recovery media 48 Restoring from recovery media 50 Refresh your PC (with user's data 52 Reset your PC 54 Installing drivers and applications 57 Using the TOSHIBA Dual Pointing Device 58 Using the touch pad 59 Adjusting touch pad settings 62 Disabling or enabling the touch pad 62
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    an app 74 Starting an app from the Start screen 74 Saving your work 75 Backing up your work 76 Toshiba's online resources 76 Chapter 3: Mobile Computing 77 Toshiba's energy-saver design 77 Running the computer on battery power 77 Battery Notice 78 Power management 79 Charging batteries 79
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    22 Contents Taking care of your battery 87 Safety precautions 87 Maintaining your battery 88 Disposing of your computer 88 Traveling tips 88 Chapter 4: Exploring Your Computer's Features.... 90 Exploring the Start screen 90 Charms 91 Tiles 92 Exploring the desktop 92 Finding your way
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    116 Service Station 116 TOSHIBA Application problems 135 Printer problems 136 Wireless networking problems 137 Develop good computing habits 138 Data and system configuration backup in the Windows® operating system 139 If you need further assistance 144 Contacting Toshiba 145 Other Toshiba
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    24 Contents Appendix A: TOSHIBA Function Keys 147 Functions 147 Lock (Instant security 148 Power plan 148 Sleep mode 148 Hibernation mode 148 Output (Display switch 149 Display brightness 150
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    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 25
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8.1. You
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    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space
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    to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is
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    ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is
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    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
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    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of
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    Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the
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    38 Getting Started Setting up your computer Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from
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    plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
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    40 Getting Started Connecting to a power source AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the
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    AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main
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    power. Initial setup The Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer.
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    first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
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    44 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power
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    Getting Started To Restart your computer 45 To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the
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    "Using external display devices" on page 63) Adding memory Your computer comes with enough memory to run most of today's popular applications. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.
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    Drive 47 Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following
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    computer must be connected to an external power source via the AC adaptor. NOTE When you create recovery media, only the operating system files and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are
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    the Search field, type Recovery Media Creator. In the list that appears, click or touch your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box NOTE An optional external writable optical disc drive must be connected to your
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    drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 48.
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    When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any files that you and rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message
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    your data and apps you installed from the Windows® Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh process. Please make a back up of your data to external media
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    your PC without affecting your files, and click or touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work
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    54 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will
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    Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. 55 (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Remove everything and reinstall Windows, and click or touch Get
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    56 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you want to fully clean your drive? screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the
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    Storage Drive 57 NOTE Selecting the "Fully clean the drive" option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an Internet
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    Touch pad primary button Touch pad secondary button (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint® II pointing device-Moves the -Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then
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    NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (
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    the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button
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    Getting Started Using the touch pad 61 To: Do the following: Example: Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. (Sample Illustration) Vertical scrolling active area Scroll horizontally
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    click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled
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    Getting Started Using external display devices 63 2 Connect the device's video or USB cable to the port on the computer and to the device. 3 Connect the device's power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your computer may automatically
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    64 Getting Started Using external display devices manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external monitor or
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    Getting Started Using external display devices 65 This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P
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    , and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 85. There are additional
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    Getting Started Caring for your computer 67 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive indicator light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    Learning the Basics Using the keyboard 69 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the
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    , function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 147.
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    in Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 90 ❖ Application key-Has a similar function as the secondary mouse button Overlay keys The keys with
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    72 Learning the Basics Backlit keyboard Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric overlay light glows when the numeric overlay is on. To disable
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    Learning the Basics Touch screen 73 Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen's orientation. The screen is made of glass so avoid contact with sharp, rough, or abrasive
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    74 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or
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    Learning the Basics Saving your work 75 Below is an example using the Search field to start an app: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm. (Sample Image) Searching for apps 2
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    prefer to use a highcapacity file recovery system, such as an external hard drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
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    not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the
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    80 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting
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    Mobile Computing Monitoring battery power 81 NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary
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    82 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( )/power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
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    Mobile Computing Monitoring battery power 83 TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current
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    84 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when
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    Mobile Computing Monitoring battery power 85 These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power
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    86 Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power
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    sound Do not expose the computer to fire. The battery could explode. Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but
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    contact your local government. In addition, Toshiba's recycling initiatives include recycling programs, promotions. For details, please visit us.toshiba.com/green. Notice regarding CR coin cell a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of
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    is ON) if your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the Fn + F8 key. For more information see "TOSHIBA Function Keys" on page 147.
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    ® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with
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    Exploring Your Computer's Features Exploring the Start screen 91 For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and
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    features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change
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    Exploring Your Computer's Features Exploring the desktop 93 Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location
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    94 Exploring Your Computer's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short
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    browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the additional software, external hardware or services. Availability of public wireless LAN Fn + F8 key. For more information see "TOSHIBA Function Keys" on page 147. NOTE When Airplane mode
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    96 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network
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    Exploring Your Computer's Features Exploring audio features 97 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is
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    98 Exploring Your Computer's Features Using the Web Camera Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant
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    miniSD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
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    100 Exploring Your Computer's Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. NOTE Always remove memory media when not in use. Removing memory media 1 If you are not
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    and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user's manual that came with your Port Replicator, or visit support.toshiba.com. On some computer models, you can attach an extended life battery to the expansion port. To find
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    only if the related utility is available on your system. ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ Fingerprint Authentication Utility 102
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    103 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility.
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    protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings
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    105 Utilities Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your
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    a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your
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    107 Utilities Password Utility 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. 7 Click or touch OK to save your password as a text file. NOTE
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    108 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or
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    109 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click
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    110 Utilities System Settings ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Boot Speed-Reduces the time needed for the BIOS to initialize, using either the Fast or
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    even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the
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    112 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to
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    will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device
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    114 Utilities Sleep Utilities (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the
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    115 Utilities Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 48. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
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    have an Internet connection to reinstall applications. The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin
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    does not guarantee that the fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of
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    Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke
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    120 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition
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    successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen
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    . This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application
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    123 If Something Goes Wrong Problems when you turn on the computer If you are working in a continue working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure
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    you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify
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    computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 145. The Windows® operating problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot
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    the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 From the Start or Desktop screen, move your pointer to the upper- Now under Advanced Startup. The computer restarts. 7 Click or touch Troubleshoot from the menu. You now have several options: Refresh your computer
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    or software is installed ❖ Manually by the user System Image automatically look for problems and repair them driver at low resolution. This allows you to reset your display settings in the event they have been improperly set. ❖ Enable debugging mode Starts Windows® in an advanced troubleshooting
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    and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem. ❖ Disable driver signature enforcement Allows drivers containing improper
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    problem using your computer, the online Help can assist you in troubleshooting the problem. instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem manufacturer, the type of device, the drivers installed, and the system resources assigned to
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    not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one
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    to be replaced. This is normal for all batteries. For more information on maintaining battery power, see "Changing the main battery" on page 87. Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. (This only applies to models with a 10-key keypad.) To
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    132 If Something Goes Wrong Display problems You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site.
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    ® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the
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    the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Error-checking NOTE This feature is not available for optical disc drives.
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    lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system
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    attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable
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    problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems Service Provider) service may be disrupted. ❖ Verify that the Service Set operating system, and that the driver is loaded. To access the Device support technician at a later time.
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    the Fn + F8 key. For more information see "TOSHIBA Function Keys" on page 147. ❖ Use IPCONFIG RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® your work! See "Computing tips" on page 68 for instructions. On a regular basis, back up the information stored on
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 139
    you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The
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    140 If Something Goes Wrong Develop good computing habits Follow these steps to create a restore point using the System Restore utility: 1 From the Start screen, type Control. Click or touch Control Panel from the list that appears. 2 Click or touch System and Security, and then System. 3 In the
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    the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as
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    File History under the System and Security heading. Follow the on-screen instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files". General tips for installing hardware and
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    follow the installation instructions that accompany the to determine the origin of any new problems. For best results, follow this sequence: a while, noting any new problems. Make sure that your critical Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the
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    in the TOSHIBA Sleep utility not work for ports that support the "USB Sleep and problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources. ❖ Review the troubleshooting
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 145
    145 If Something Goes Wrong Other Toshiba Internet Web sites ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you
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    Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera
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    Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control
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    screen will appear and a user with a valid account will need to log back on to gain access to the computer. Power plan Fn+ This TOSHIBA Function key displays the currently selectable power plans and cycles through the power plans. The properties of each power plan, and the power plans that
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    Function Keys Functions Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. Click, touch, or press ENTER to activate the selected option. ❖ PC screen only ❖
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    the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Disabling or enabling the touch pad Fn+ This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press Fn + F9. For more information on using the touch pad
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    Function key enables/disables the numeric overlay. Disabling or enabling the scroll lock Fn+ This TOSHIBA Function key enables/disables the scroll lock. Volume Mute Fn+ This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers
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    key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key decreases the speaker volume. Fn+ This TOSHIBA Function key increases the speaker volume. Zoom (Display
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    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 154
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 155
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per
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    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 157
    developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 158
    158 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
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    the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, disk drives, and modems are examples of devices. device driver-A program (called a "driver") that permits a computer to communicate with a device.
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    moving the pointer to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also DVD-ROM. DVD-ROM (Digital Versatile [or Video] Disc Read-Only
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 161
    161 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs
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    Control)- One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 163
    . internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 164
    164 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 165
    165 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare
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    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 167
    in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 168
    them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 169
    Index A AC adaptor 39 AC power 79 AC power light 39 accessing network 96 AccuPoint® primary button 58 secondary button 58 adding memory 46 optional external devices 46 adequate ventilation cooling fan 38 adjusting touch pad settings 62 app, starting 74 App, starting from Start screen 74 apps
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    icon 93 exploring the 92 icons 93 recycle bin 93 standard features 91, 92 Device Manager fixing a problem 129 directing display output 64 disabling touch pad 62 display troubleshooting 133 display devices external 63 display output settings 64 display, external adjusting 65 disposal information 18
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    drive recovery 47 K keyboard function keys 70 overlay keys 71 special Windows® keys 71 troubleshooting 131 using 69 keys function keys 70 overlay for cursor control 72 overlay keys 71 using 96 monitor connecting 64 monitor problems troubleshooting 132 monitoring battery power 81 mouse properties 74
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    precautions safety 36 printer troubleshooting 136 problem solving contacting Toshiba 145 Startup options 125 projector connecting 64 R real-time clock (RTC) battery 79 recording sounds 96 recovery creating recovery media 48 installing drivers
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    63 Service Station 74 Startup menu problem solving 125 supervisor password Toshiba Web site 43 worldwide offices 146 TOSHIBA Application Installer 117 Toshiba Dual Pointing Device 58 TOSHIBA Function Keys functions 147 touch pad using 59 touch screen navigation 73 traveling tips 88 troubleshooting
  • Toshiba Tecra Z50-BT1500 | User Guide - Page 174
    132 slow Internet connection 128 sound system 135 trouble running programs 135 URL address not found 128 69 using the overlay for cursor control 72 using the Toshiba Dual Pointing Device 58 Utilities 102 V video projector adjusting troubleshooting 125 Windows® Store 94 wireless networking 95
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GMAD00370011
11/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 122
in this guide.
Tecra
®
Z40/Z50 - A
Series
User’s Guide