Toshiba Z10t User Guide

Toshiba Z10t Manual

Toshiba Z10t manual content summary:

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    Portégé® Z10-A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other
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    must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO
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    OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical
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    radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com.
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain
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    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are
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    shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de
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    in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage
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    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
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    12 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
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    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
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    a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
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    uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 VCCI Class
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    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR
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    United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com
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    to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
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    Contents Chapter 1: Introduction 24 This guide 26 Safety icons 27 Other icons used 27 Your device's features and specifications ..... 28 Documentation 28 Service options 28 Chapter 2: Getting Started 29 Selecting a place to work 29 Setting up your device 29 Connecting to a power source 30
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    38 Restoring from recovery media 41 Refresh your PC (with user's data 42 Reset your PC 44 Installing drivers and applications 47 Using the TOSHIBA Dual Pointing Device 48 Using the touch pad 49 Adjusting touch pad settings 52 Disabling or enabling the touch pad 52 Connecting an external
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    an app 64 Starting an app from the Start screen 64 Saving your work 65 Backing up your work 65 Toshiba's online resources 66 Chapter 4: Mobile Computing 67 Toshiba's energy-saver design 67 Running the device on battery power 67 Battery Notice 68 Power management 69 Charging batteries 69
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    97 System Settings 98 Function Key 100 Recovery Media Creator 102 Service Station 102 TOSHIBA Application Installer 103 PC Health Monitor 104 Chapter 7: If Something Goes Wrong 105 Problems that are easy to fix 105 Problems when you turn on the device 106 The Windows® operating system
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    Contents 23 Wireless networking problems 120 Develop good computing habits 122 Data and system configuration backup in the Windows® operating system 123 If you need further assistance 127 Contacting Toshiba 127 Other Toshiba Internet Web sites 127 Toshiba's worldwide offices 128 Appendix A:
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    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 24
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    product information about your device, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the device's features as well as some basic procedures needed to perform tasks in Windows 8. You can
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    Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device. Selecting a
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    plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric serious injury. Always use the TOSHIBA AC adaptor that was provided with your device, or use AC adaptors specified by TOSHIBA to avoid any risk of
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    Getting Started Connecting to a power source 31 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the device: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC
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    The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The device's main battery light gives you an indication of the main
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    . Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your device for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your device. Setting up your software When you turn on the
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    The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your device with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
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    Getting Started To Restart your device 35 Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel's storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is
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    36 Getting Started To place your device in Sleep mode 4 Highlight Restart, and then click or touch the Restart option. The device closes all open applications, and restarts the operating system. To place your device in Sleep mode 1 From the Start or Desktop screen, move your pointer to the upper-
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    53) Adding memory Your computer comes with enough memory to run most of today's popular applications. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module. Recovering the Internal Storage Drive
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    Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba web site at accessories.toshiba.com It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become
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    Getting Started Recovering the Internal Storage Drive 39 NOTE During the recovery process your device must be connected to an external power source via the AC adaptor. NOTE When you create recovery media, only the operating system files, applications, and drivers originally shipped with the
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    disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your device. All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating
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    example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 38. NOTE When you restore your system, only the operating system files
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    rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data backup. Please make a complete back up
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    Getting Started Recovering the Internal Storage Drive 43 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. The
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    44 Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work"
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    Getting Started Recovering the Internal Storage Drive 45 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. The
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    46 Getting Started Recovering the Internal Storage Drive 6 Click or touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive
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    reinstall the drivers and applications that were originally bundled with your device. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection. If you are in the Desktop, move your pointer to the upper-right corner of
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    pad primary Touch pad secondary button button (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint® II pointing device-Moves button-Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then
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    Getting Started Using the TOSHIBA Dual Pointing Device 49 Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. NOTE The touch pad driver is pre-installed on your device. If this driver is
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    50 Getting Started Using the TOSHIBA Dual Pointing Device Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the
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    Using the TOSHIBA Dual Pointing Device 51 To: Do the following: Example: Right-click an item 1 Move the pointer to the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on
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    click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled
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    Getting Started Using external display devices 53 2 Connect the external device's video or USB cable to the port on your device and to the external device. 3 Connect the external device's power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your
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    54 Getting Started Using external display devices the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your device should automatically detect the external display device. Connecting an external monitor or
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    Getting Started Using external display devices 55 This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P
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    , and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 75. There are additional
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    display. Never use harsh or caustic chemical products to clean the device. To keep your device clean, gently wipe the display panel and exterior case with a lightly dampened cloth. Moving the device Before moving your device, even across the room, make sure all drive activity has ended (the internal
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device's temporary memory until you save it to the internal storage drive. If the network you are using
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    Learning the Basics Computing tips 59 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the
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    60 Learning the Basics Attaching and detaching the keyboard Attaching and detaching the keyboard To attach the keyboard: ❖ Align the guides on the keyboard bracket to the guide points at the bottom edge of the tablet and gently press the tablet straight down into the bracket until it clicks in
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    device. For example, F9 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 129. Special Windows® keys Windows® key Application key (Sample Illustration) the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 80
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    62 Learning the Basics Backlit keyboard dock ❖ Application key-Has a similar function as the secondary mouse button Backlit keyboard dock Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard
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    Learning the Basics Mouse properties 63 Drag-Touch and hold an item for a moment and then, without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them. Swipe or slide-To swipe or slide, quickly move your finger across
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    64 Learning the Basics Starting an app ❖ Pointer Options ❖ Wheel ❖ Hardware ❖ Device Settings You may see additional categories depending on your particular pointing device. 2 Adjust the settings as desired, and then click or touch OK. Starting an app To Start an app on the Start screen, move your
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    . Check your program's documentation to see if it has an automatic save feature. Backing up your work Back up all the files you create in case something happens to your device. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to
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    prefer to use a highcapacity file recovery system, such as an external hard drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer
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    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
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    not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the device. Always use the
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    70 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your device is using all of the power provided by the AC adaptor to run applications, features, and devices. Your device's Power Options utility can be used to select a power level setting that
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    Mobile Computing Monitoring battery power 71 NOTE Depending on your system, the RTC battery may only charge while the device is turned on. To recharge the RTC battery, plug the device into a live electrical outlet and leave the device powered on for 24 hours. NOTE It is seldom necessary to
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    72 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command
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    Mobile Computing Monitoring battery power 73 TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The device calculates the remaining battery charge based on your current
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    74 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when
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    Mobile Computing Monitoring battery power 75 These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery. Microsoft® has combined these options into preset Power
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    76 Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power
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    data loss, service, or part replacement made necessary by improper installation of a new battery. If the device is leaking or its case is cracked, Do not turn on the device's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire
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    travel with the device in a carrying case. Toshiba offers a choice of carrying cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories
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    mode is ON) if your device has wireless LAN capability. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 129.
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    ® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with
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    Your Device's Features Exploring the Start screen 81 For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and
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    features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change
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    or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows® will prompt you to either permanently delete the file(s) or cancel the deletion. ❖ If you delete a file (of any size) from an external media
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    84 Exploring Your Device's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short
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    or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the additional software, external hardware or services. Availability of public wireless LAN , use the F12 key. For more information see "TOSHIBA Function Keys" on page 129. NOTE When Airplane mode
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    86 Exploring Your Device's Features Exploring audio features Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator
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    Exploring Your Device's Features Exploring audio features 87 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones NOTE To locate your
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    phones, PDAs, digital cameras, digital video camcorders, etc. To use a microSD™ or miniSD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another
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    card reader 89 Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter
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    90 Exploring Your Device's Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays
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    are applicable only if the related utility is available on your system. ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ PC Health Monitor 91
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    92 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility.
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    protection for your files. When you set a password, you must enter the password before you can work on your device again. TOSHIBA supports different types of passwords on your device: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This
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    94 Utilities Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your
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    a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your
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    96 Utilities Password Utility 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. 7 Click or touch OK to save your password as a text file. NOTE Password Utility will suggest "memo
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    Utilities Password Utility 97 Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or
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    98 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click
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    Utilities System Settings 99 ❖ Boot Options-Allows you to change the sequence in which your device searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Panel open/Power on-Allows you to turn on the device when opening the display panel
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    100 Utilities Function Key Function Key NOTE The Function options are disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at
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    ❖ Cursor overlay ❖ Numeric overlay 101 Utilities Function Key (Sample Image) Function Key, detached from keyboard dock With the device detached from the keyboard dock, you can turn notifications ON/OFF for the power plan.
  • Toshiba Z10t | User Guide - Page 102
    -box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 38. Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other
  • Toshiba Z10t | User Guide - Page 103
    Application Installer from the Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install. 4 Click
  • Toshiba Z10t | User Guide - Page 104
    of system conditions that may affect the performance of your TOSHIBA device. It may also be used to help diagnose problems should the device require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject to
  • Toshiba Z10t | User Guide - Page 105
    . This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application
  • Toshiba Z10t | User Guide - Page 106
    then restart it. Your device is not responding If you continue to have trouble after trying the steps above, and the device will not shut down, use reset button, please refer to your Quick Start document. Problems when you turn on the device These problems may occur when you turn on the power. The
  • Toshiba Z10t | User Guide - Page 107
    107 If Something Goes Wrong Problems when you turn on the device If you are using the AC adaptor, check that adaptor to a different power outlet, preferably in a different room. If the device starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it.
  • Toshiba Z10t | User Guide - Page 108
    been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the device is on. If the battery light is blinking when the device is
  • Toshiba Z10t | User Guide - Page 109
    program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several
  • Toshiba Z10t | User Guide - Page 110
    points are created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating repair process. The Operating System will automatically look for problems and repair them if possible. Command Prompt The command troubleshooting mode
  • Toshiba Z10t | User Guide - Page 111
    ❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the device starts and runs in Safe Mode, you will know where it fails, attempts to restart, and fails again repeatedly. Internet problems My Internet connection is very slow. Many factors contribute to the speed with
  • Toshiba Z10t | User Guide - Page 112
    properly but you still have a problem using your device, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager
  • Toshiba Z10t | User Guide - Page 113
    displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to
  • Toshiba Z10t | User Guide - Page 114
    will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. Visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your device, and for other
  • Toshiba Z10t | User Guide - Page 115
    will need to reinstall the touch pad driver located in the Application Installer. For more information, see "TOSHIBA Application Installer" on page 103. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press
  • Toshiba Z10t | User Guide - Page 116
    Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect with your hardware. Reduce the size of the color palette to one that is supported by the device's internal display. To change the display properties: 1 Right-
  • Toshiba Z10t | User Guide - Page 117
    brightness of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them
  • Toshiba Z10t | User Guide - Page 118
    118 If Something Goes Wrong Disk or storage drive problems 3 Right-click or touch the drive you wish to check. (Sample Image) Selecting the drive 4 In the pop-up menu, click or touch Properties. The
  • Toshiba Z10t | User Guide - Page 119
    input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready
  • Toshiba Z10t | User Guide - Page 120
    problems Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless
  • Toshiba Z10t | User Guide - Page 121
    note any error messages - these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 129. ❖ Use IPCONFIG to verify that the device has
  • Toshiba Z10t | User Guide - Page 122
    this feature. Save your work! See "Computing tips" on page 58 for instructions. On a regular basis, back up the information stored on your internal storage you can follow every time you experience a problem with the device. Your ability to solve problems will improve as you learn about how the
  • Toshiba Z10t | User Guide - Page 123
    self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select
  • Toshiba Z10t | User Guide - Page 124
    124 If Something Goes Wrong Develop good computing habits 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click or touch Create. The Windows® operating system creates the restore point,
  • Toshiba Z10t | User Guide - Page 125
    internal storage drive. Since problems with either hardware or software external hard drive is recommended in case the internal storage drive fails. heading. Follow the on-screen instructions to back up your files. For additional to launch the Windows® Help and Support screen. Search for "back up files
  • Toshiba Z10t | User Guide - Page 126
    page 125). ❖ Have your back up DVD(s) on hand in case you need any files from them. ❖ Do not guess - Always carefully follow the installation instructions that accompany the hardware or software it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back
  • Toshiba Z10t | User Guide - Page 127
    to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Z10t | User Guide - Page 128
    Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Canada Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001
  • Toshiba Z10t | User Guide - Page 129
    keys provide a quick way to modify selected system functions and to launch applications. NOTE These TOSHIBA Function keys are only available when your device is attached to the keyboard. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant
  • Toshiba Z10t | User Guide - Page 130
    screen will appear and a user with a valid account will need to log back on to gain access to the computer. Power plan Fn+ This TOSHIBA Function key displays the currently selectable power plans and cycles through the power plans. The properties of each power plan, and the power plans that
  • Toshiba Z10t | User Guide - Page 131
    Function Keys Functions Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external
  • Toshiba Z10t | User Guide - Page 132
    the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Disabling or enabling the Dual Point Fn+ This TOSHIBA Function key enables/disables the Dual Point. To enable/disable the Dual Point press F5. For more information on using the Dual Point, see
  • Toshiba Z10t | User Guide - Page 133
    Function key enables/disables the numeric overlay. Disabling or enabling the scroll lock Fn+ This TOSHIBA Function key enables/disables the scroll lock. Volume Mute Fn+ This TOSHIBA Function key enables/disables volume mute on your computer. When volume mute is enabled, no sound will
  • Toshiba Z10t | User Guide - Page 134
    key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key decreases the speaker volume. Fn+ This TOSHIBA Function key increases the speaker volume. Zoom (Display
  • Toshiba Z10t | User Guide - Page 135
    Appendix B Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Z10t | User Guide - Page 136
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Z10t | User Guide - Page 137
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per
  • Toshiba Z10t | User Guide - Page 138
    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Z10t | User Guide - Page 139
    copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs
  • Toshiba Z10t | User Guide - Page 140
    140 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
  • Toshiba Z10t | User Guide - Page 141
    the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, Devices may be external (outside the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples
  • Toshiba Z10t | User Guide - Page 142
    142 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in
  • Toshiba Z10t | User Guide - Page 143
    143 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs
  • Toshiba Z10t | User Guide - Page 144
    Control)- One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the
  • Toshiba Z10t | User Guide - Page 145
    . internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing
  • Toshiba Z10t | User Guide - Page 146
    146 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical
  • Toshiba Z10t | User Guide - Page 147
    147 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare
  • Toshiba Z10t | User Guide - Page 148
    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Z10t | User Guide - Page 149
    in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card
  • Toshiba Z10t | User Guide - Page 150
    them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See
  • Toshiba Z10t | User Guide - Page 151
    Index A AC adaptor 30 AC power 69 AC power light 30 accessing network 86 AccuPoint® primary button 48 secondary button 48 adding memory 37 optional external devices 37 adjusting touch pad settings 52 app, starting 64 App, starting from Start screen 64 apps starting from Start screen 64 audio
  • Toshiba Z10t | User Guide - Page 152
    Manager fixing a problem 112 device will not start troubleshooting 106 disabling touch pad 52 display troubleshooting 116 display devices external disabling numeric overlay 133 enabling/disabling scroll lock 133 enabling/disabling TOSHIBA Dual Pointing Device 132 ENERGY STAR® 24 exploring desktop 82
  • Toshiba Z10t | User Guide - Page 153
    60 detaching 60 function keys 61 rotation lock 60 special Windows® keys 61 troubleshooting 115 using 61 keys function keys 61 L LEDs system indicator lights 72 using 88 microphone using 86 monitor connecting 54 monitor problems troubleshooting 115 monitoring battery power 71 mouse properties 63
  • Toshiba Z10t | User Guide - Page 154
    plan options 75 power saving options 74 printer troubleshooting 119 problem solving contacting Toshiba 127 Startup options 109 projector connecting 54 R a place to work 29 power plan options 75 video cables 53 Service Station 102 setting low battery notifications 73 setting up AC adaptor 30
  • Toshiba Z10t | User Guide - Page 155
    for computing 58 Toshiba online resources 66 registering device Toshiba Web site 34 worldwide offices 128 TOSHIBA Application Installer 103 Toshiba Dual Pointing Device 48 TOSHIBA Function Keys functions 129 touch pad using 49 touch screen navigation 62 traveling tips 78 troubleshooting 115 AC power
  • Toshiba Z10t | User Guide - Page 156
    Memory card reader 88 touch pad 49 Web Camera 88 using the keyboard 61 using the Toshiba Dual Pointing Device 48 Utilities 91 V video projector adjusting display 56 W warranty standard limited 61 Windows® operating system desktop 82, 89 troubleshooting 108 Windows® Store 84 wireless networking 85
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GMAD00352011
08/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 105
in this guide.
Portégé
®
Z10-A Series
User’s Guide