ViewSonic IFP6552 User Guide

ViewSonic IFP6552 Manual

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  • ViewSonic IFP6552 | User Guide - Page 1
    well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic . "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual" Model No. VS18373 | VS18374 | VS18375 P/N: IFP6552-1A/IFP6552-1B
  • ViewSonic IFP6552 | User Guide - Page 2
    Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the
  • ViewSonic IFP6552 | User Guide - Page 3
    Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Do not use the device near water. To reduce the risk of fire or electric shock, do not
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    • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time. • Place
  • ViewSonic IFP6552 | User Guide - Page 5
    unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions: ͫ When the Only using furniture that can safely support the device. ͫ Ensuring the device is not overhanging the edge of the supporting furniture. ͫ Not placing the device
  • ViewSonic IFP6552 | User Guide - Page 6
    Contents Safety Precautions 3 Introduction 10 Package Contents 10 Wall Mounting Specifications (VESA 11 Product Overview 12 Front Panel...12 Rear Panel...12 Control Panel...13 I/O Panels...14 Remote Control...16 Using Gestures...19 Select and Deselect an Object (Clicking 19 Display Menu
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    Using Your ViewBoard 28 Powering On/Off your ViewBoard 28 Initial Launch Setup 29 vLauncher - Customizable Welcome Screen 32 vLauncher Message 32 Applications...33 Toolbar...35 On-Screen Display (OSD) Menu 41 General Settings...42 Input Settings...43 Widget...44 Settings - HDMI & VGA Input
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    Input Source...71 Rename Input Source 72 Source...73 App...74 APP...75 System...77 Storage...78 Clone to USB...78 Display ID...79 Security...80 Privacy and Copyright Protection 82 System Update 83 About Device...84 Embedded Applications and Settings 85 Embedded Digital Whiteboarding App 85
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    103 Display Modes...104 VGA Mode...104 HDMI/DisplayPort/Type-C Mode 104 Troubleshooting 105 Maintenance...107 General Precautions 107 Cleaning the Screen 107 Cleaning the Case 107 Regulatory and Service Information 108 Compliance Information 108 FCC Compliance Statement 108 Industry Canada
  • ViewSonic IFP6552 | User Guide - Page 10
    • RS-232 adapter • Clamp x 5 • USB Type-C cable (5 ft /1.5 m) • Eraser • Wall Mount Screws x 4 (M8x20mm x 4) ViewBoard IFP52 Series Commercial Touch Display Quick Start Guide 1 Package Contents IFP6552-1A/IFP6552-1B/IFP6552-1BH/IFP6552-1AJ IFP7552-1A/IFP7552-1B/IFP7552-1BH/IFP7552-1AJ IFP8652-1A
  • ViewSonic IFP6552 | User Guide - Page 11
    Wall Mounting Specifications (VESA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. B C Model IFP6552 Series IFP7552 Series
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    Product Overview Front Panel HDMI TOUCH USB 3.0 USB 3.0 Front I/O Rear Panel Control Panel 12
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    Control Panel 12 3 Number Item 45 678 9 Description 1 Ambient Light Sensor to monitor the ambient light 2 Remote control receiver • Power indicator light 3 • Press the key to turn on the device • Press the key to turn off/on the display backlight only • Press and hold to turn off the
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    I/O Panels 1 1 2 3 4 5 HDMI 2 HDMI 1 DP IN TOUCH USB 2.0 USB 3.0 USB 3.0 TOUCH HDMI 2 HDMI 1 DP IN USB 2.0 USB 3.0 USB 3.0 HDMI TOUCH USB 3.0 USB 3.0 Type-C HDMI TOUCH USB 3.0 USB 3.0 7 6 3 1 1 HDMI OUT 8 LAN SPDIF 9 10 VGA AUDIO IN EARPHONE RS-232 11 12 13 14
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    (See HDMI 1/2) USB Type-C USB Type-C input; connect to PC with USB Type-C output. HDMI OUT Connect to devices with HDMI input function. Supports 1080p and 4K@60Hz. Standard RJ45 (10M/100M/1000M) Internet connection interface. LAN NOTE: This network port is used for the ViewBoard Player, Type
  • ViewSonic IFP6552 | User Guide - Page 16
    Remote Control Number Description 1 Power on/off 2 3 Screen capture Startup writing 1 4 Back to the ViewBoard player Home 2 Screen 5 Back/Return to the previous page 3 6 Increase/Decrease the Volume 7 Number Keypad 4 8 Information 9 Input source selection Media control buttons:
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    Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two "AAA" batteries, ensuring the "+" symbol on the battery matches the "+" on the battery post. 3. Replace the cover by aligning it with the slot on the
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    Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 6 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control's signal to the receiver. HDMI TOUCH USB 3.0 USB 3.0 30° 30° 6m OK Aspect 18
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    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (
  • ViewSonic IFP6552 | User Guide - Page 20
    Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. 20
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    Making Connections Connecting External Devices and Touch Connection Type-C or TOUCH DisplayPort or TOUCH HDMI or TOUCH VGA Type-C Cable USB Cable DisplayPort Cable USB Cable HDMI Cable USB Cable VGA Cable Computer 21
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    Your external device(s) can be connected in any of the following configurations: USB Type-C Connection To connect via USB Type-C: Connect a USB Type-C cable from your external device to the Type-C port on the ViewBoard. DisplayPort Connection To connect via DisplayPort: 1. Connect a DisplayPort
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    RS-232 Connection RS-232 Serial Port Cable Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. 23
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    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into the USB port. USB Cable Networking and Modem cables Plug the network cable into the LAN port. USB Device Network Cable
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    Media Player Connection HDMI Media Player HDMI HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. 2. Plug in the power cord of your ViewBoard, and turn on the power supply switch. 3. Press the Power button on the right-
  • ViewSonic IFP6552 | User Guide - Page 26
    SPDIF Connection SPDIF Optical Cable Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system's optical connector. 2. Plug in the power cord of your ViewBoard, and turn on the power supply switch. 3. Press the
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    Video Output Connection HDMI OUT HDMI Cable Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. 2. Plug in the power cord of your ViewBoard, and turn on the power supply
  • ViewSonic IFP6552 | User Guide - Page 28
    Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the "On" position. NOTE: The AC IN socket and Power Switch are located at the rear of the device. IFF6552 IFF7552 & IFP8652 2. Press the Power button
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    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 29
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    3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5. Select your Power Saving plan: 30
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    6. Accept or Decline the Privacy and Copyright Protection Terms. 31
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    vLauncher - Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them. 32
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    Additionally, a password can be set by tapping on Set Password. Applications Installed applications can all be found on the welcome screen. To view all applications tap on the Down Arrow. 33
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    To hide the application drawer tap the Up Arrow. To add a shortcut to an application, tap, hold, and drag up the icon. To remove an application shortcut, tap, hold, and drag the icon down. 34
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    Toolbar Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired tool icon. NOTE: The default toolbar setting is to be available for all input sources; however, users can go to: Settings >
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    Icon Description Return to the previous operation screen. Back NOTE: Only for the Embedded Player source. Return to the Home Screen of the Embedded Player. Home Display all embedded applications that are currently being used. Recent View all installed applications. App Launch the Whiteboard
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    Pen Annotate the overlay of any input source with black, white, yellow, orange, red, pink, green, or blue ink. NOTE: The default pen setting supports up to 10-point writing. Highlighter Mark and highlight with yellow, grey, gold, orange, red, pink, green or blue ink. NOTE: The default highlighter
  • ViewSonic IFP6552 | User Guide - Page 38
    Icon Description View more applications within the ViewBoard tool bar. Screen Freeze Spotlight Stopwatch Timer Hide/Unhide Screen Capture Screen Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. Zoom in Zoom out
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    Icon Description Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. Timer More Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the
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    Icon Description Screen Capture More Take a screenshot of the current screen. Access the General Settings. Settings 40
  • ViewSonic IFP6552 | User Guide - Page 41
    On-Screen Display (OSD) Menu Access General Settings, Input Settings, and Widgets through the OSD Menu. ViewBoard has two options for opening the OSD Menu: Option 1 Long press anywhere in the vLauncher background. Option 2 Press the INPUT button on the remote control. 41
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    General Settings To adjust the Backlight and enable/disable Eye Care: 1. Press INPUT on the remote control or long press the vLauncher background and touch General on-screen (if needed) to display the General Settings menu. 2. Drag the brightness slider directly to adjust the backlight value, and/or
  • ViewSonic IFP6552 | User Guide - Page 43
    Input Settings To select an Input Source: 1. Press INPUT on the remote control, press the setting button on the front panel, or press the setting icon from the toolbar to display the Input Settings menu. 2. Press q/p/t/u to select the input source you want. NOTE: PC source will only display when the
  • ViewSonic IFP6552 | User Guide - Page 44
    Widget NOTE: Only available for the ViewBoard Player source. To add a widget to the vLauncher welcome screen: 1. Long press the vLancher background via touch to launch the OSD Menu. 2. Select Widget. 3. Touch and hold the desired widget. 4. Drag the widget onto the vLauncher background. 44
  • ViewSonic IFP6552 | User Guide - Page 45
    Settings - HDMI & VGA Input Source Press MENU on the remote control or select the setting icon next to the input source in Input Settings to launch the Settings menu. Settings include: Audio, Screen, Display, and Adjust. Audio Settings 1. Press q on the remote control and select the Audio menu. 2.
  • ViewSonic IFP6552 | User Guide - Page 46
    Screen Settings 1. Press q on the remote control and select the Screen menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing . 4. Press on the remote control, or touch
  • ViewSonic IFP6552 | User Guide - Page 47
    Display Settings 1. Press q on the remote control and select the Display menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by
  • ViewSonic IFP6552 | User Guide - Page 48
    Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. NOTE: To meet TÜV Rheinland low blue light certification, the Display Settings must be: • Mode: Standard (Brightness and Contrast are 50) • Color Temperature: Filter •
  • ViewSonic IFP6552 | User Guide - Page 49
    Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the head upright. Move the eyes up to look at the ceiling, then turn down to look at
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    Adjust Settings - (VGA Only) 1. Press q on the remote control and select the Adjust menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing . 4. Press on the remote
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    Settings - ViewBoard Player When the ViewBoard is in the ViewBoard Player input source, press on the remote control or tap the setting icon next to the input source in the On-Screen Display (OSD) Menu's Input Settings to enter the Settings menu. Wireless & Network Check current network connection
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    Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings. • In Advanced settings, you can toggle Network notifications On or Off and view Network card
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    Ethernet Set the local network and proxy. • Tap the drop down menu to connect/disconnect the Ethernet. • You can adjust Local network and Proxy settings as well. 53
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    Wireless Hotspot Set and share my internet connection with other devices. • Tap the toggle button to turn Wireless hotspot On or Off. • Tap Set up to set the Network name, Security, and Password. 54
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    VPN Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and tap Add VPN. 2. Key in the Name. 55
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    3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options. 56
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    ViewBoard file system with a PC or mobile equipment. 1. To access, go to: Settings > Share > SAMBA. 2. Tap the toggle button to enable the SAMBA Service, then set a password if needed. 3. Ensure the ViewBoard and client equipment are connected to the same network. 4. Log in to the ViewBoard with the
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    5. Key in the user name and password, then select OK (if necessary). 6. After a successful log in, the ViewBoard files will be available. 58
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    Display Adjust the Wallpaper, Theme, Protection, and HDMI Out settings. 59
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    Wallpaper Users can change their wallpaper with default images (both still and live), or use their own by tapping My Photo and selecting the image file. 60
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    61
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    Protection Toggle HDCP & Copyright and Burn-in Protection Inverval On/Off, and set a Password for Screen Lock. NOTE: Burn-in Protection allows the user to program the time between a gradually darker and brighter picture in minutes to prevent screen burnin. • To set up a password for screen lock, tap
  • ViewSonic IFP6552 | User Guide - Page 63
    HDMI Out Adjust the HDMI Out Resolution setting. Disable/enable the display speaker when connected via HDMI Out. Item On Off Description The ViewBoard speaker will be muted and send 100% volume via HDMI Out. The volume percentage via HDMI Out will be the same as the ViewBoard speaker. 63
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    Preference View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot Mode, Start up & Shut down, and Toolbar settings. 64
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    Touch Adjust Touch Settings and toggle Touch Sounds On/Off. Language Adjust and choose the preferred language from the available languages. 65
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    Keyboard & Input Method Enable/disable the visual keyboard and/or change the default input method. • Tap on Settings to adjust the advanced keyboard settings. 66
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    Date & Time Set the system time and format. Item Automatic Date & Time Time Zone Time Format Date Format Description When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. Select the appropriate time zone. Choose from 12-hour or 24-hour time format. Simply
  • ViewSonic IFP6552 | User Guide - Page 68
    Boot Mode Adjust the preferred boot up mode and set/reset a password. Item Description Normal Mode The embedded screen sharing Apps will run normally. Secured Mode The embedded screen sharing Apps will be removed. Disable Embedded OS The system will automatically reboot, and then the
  • ViewSonic IFP6552 | User Guide - Page 69
    Startup & Shutdown Set the Startup Input, Standby Mode, EnergyStar Mode, Black Screen After Startup, Power off Reminder timer and Schedule settings. Item Startup Input Display Setting when No Signal Standby Mode EnergyStar Mode Black Screen After Startup Time Switch Power Off Reminder Schedule
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    Toolbar Setting Adjust the Side toolbar settings. 70
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    Input Source Adjust the input source names and settings, as well as the side tool bar settings. 71
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    Rename Input Source Set labels for each input source that will be easily recognized when displayed. 72
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    Source Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input port auto switch. Item Description Wake up by Active Source The screen will turn on automatically after plugging in an HDMI cable when the screen is off. Signal Auto Search When enabled, if the current
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    App The user can view App information and force stop, uninstall, clear data, clear cache, and clear defaults. NOTE: • Pre-loaded apps cannot be uninstalled. • Not all apps support Clear Defaults. 74
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    APP View any running or installed applications. Tap on them for more detailed information and options. • By tapping on a running application, you can see more information, stop, or report the application. 75
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    • Selecting All or Download will list all installed applications. • Tapping on any application will display further information and options. 76
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    System View and adjust Storage, Security, System Update, and About device settings. 77
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    Storage Users can check the storage status of their ViewBoard. Clone to USB Copy settings to an external USB drive. 78
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    Display ID Assign a number to remote control the display by RS-232/LAN. • To assign or change the Display ID, tap Change and input a number. NOTE: The Display ID is for RS-232 users, and the range is 01~99. 79
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    Security Review Certificate, Trusted Credential storage, and Unknown sources install settings. • Tap on Install certificate from storage to add additional certificates. 80
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    • Selecting Clear Credentials will remove all manually installed credentials. NOTE: Pre-loaded credentials cannot be cleared. • Under Trusted Credentials view and edit all trusted and installed CA certificates. 81
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    • Tapping on a credential will provide more detailed information. • Allow the installation of applications from unknown sources by selecting the box under Unknown source security. NOTE: Apps from unknown sources may not be compatible or work properly. Privacy and Copyright Protection Agree/disagree
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    whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software. Item Auto Update Schedule Manual Update Check Update Local Update Description When the display is off, the system will automatically check for a new version. If a new version
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    About Device Display Embedded Player information, Legal information, and Asset Tagging. • By selecting Edit, the asset information can be adjusted. • Tap on Legal information to check open source licenses. 84
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    Embedded Applications and Settings Embedded Digital Whiteboarding App Within ViewBoard, ViewSonic offers the embedded digital whiteboarding app, Whiteboard. Whiteboard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes. Paste from the clipboard onto the
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    Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Button Select pages, sort pages, delete pages. Show or hide the current host information. Whiteboard background management menu. 86
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    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users' screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software,
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    Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3. Launch the application and enter the PIN Code or
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    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google
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    Screen Recorder Capture everything that is displayed on screen in a video format. To launch the Screen Recorder application: 1. Select the Screen Recorder icon in the application drawer. 2. Tap the record icon tap the check mark. and select the preferred recording configurations. Then 3. Select
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    Other Default Applications vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user's needs. 91
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    Screen Lock Set a screen lock password and enable screen lock. NOTE: If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > Protection > Password for screen lock, or select the Screen
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    Chromium Web browser for surfing the Internet. 93
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    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Exit Click to exit. Description Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add Folder Click to add folder. Copy Click
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    3. File Type Menu Item Whiteboard Documents Images Videos Audio Archives Apk Description Interactive whiteboard files Office files Image files Video files Audio files Compressed file Apk files 95
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    RS-232 Protocol This document describes the hardware interface spec and software protocols of the RS-232 interface communication between ViewSonic LFD and a PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control
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    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # 1 2 3 4 5 6 7 8 frame Signal TX+ TXRX+ BI_D3+ BI_D3RXBI_D4+ BI_D4GND Remark Output from Display Output from Display Input to Display For 1G case For 1G case Input to
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    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of
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    Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x32 0x73 0x24 0x30 0x37 0x36 0x0D Reply (Hex Format) Name Hex Length 0x34 ID Command Type 0x30 0x32 0x2B CR 0x0D
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    Set-Function Table A. Basic Function Set Function Length ID Command Command Type (ASCII) Code (ASCII) Code (Hex) Power on *3.2.1/ off (standby) 8 s ! 21 Input Select 8 s " 22 Brightness 8 s $ 24 Backlight *3.2.0 8 A B 42 Value Range Comments (Three ASCII bytes) 000: STBY
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    Set Function Length ID Command Number *3.1.1 8 s Key Pad *3.1.1 8 s Remote Control 8 s Restore default 8 s Command @ 40 A 41 B 42 ~ 7E Value Range Comments 000~009 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT 000: Disable 001: Enable
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    W 57 H00~H23 W 57 M00~M59 W 57 S00~S59 001~999 X 58 001: Open MVBA app *3.2.6 Comments 050 is central Could be extended for more supported languages by model Last 2 digits (20)17~(20)99 2 digits 2 digits 24-hr format. 2 digits. 2 digits 2 digits 102
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    Appendix Specifications Item Model Screen Size Category P/N. No. Input Signal Output Signal Speaker Output RS-232 Power Operating Conditions Storage Conditions Dimensions Weight Power Consumption Voltage Temperature Humidity Altitude Temperature Humidity Altitude Physical W x H x D (mm)
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    Display Modes VGA Mode Resolution 640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1280 x 1024 1600 x 1200 1920 x 1080 1920 x 1200 HDMI/DisplayPort/Type-C Mode Resolution 640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1280 x 1024 1600 x 1200 1920 x 1080 1920 x 1200 3840 x 2160 Refresh Rate
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    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Remote Control is not working The unit turns off unexpectedly Possible Solutions 1. Check whether something is obstructing the display's remote control receiver. 2. Check
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    installed correctly. 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1. Check the Power status. No picture/ No sound 2. Check the signal cable. 3. Check that the internal PC
  • ViewSonic IFP6552 | User Guide - Page 107
    Maintenance General Precautions • Make sure the device is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a
  • ViewSonic IFP6552 | User Guide - Page 108
    Regulatory and Service Information Compliance Information This section addresses all connected requirements radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
  • ViewSonic IFP6552 | User Guide - Page 109
    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and
  • ViewSonic IFP6552 | User Guide - Page 110
    Computing. Please visit the ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/ 110
  • ViewSonic IFP6552 | User Guide - Page 111
    Copyright Information Copyright© ViewSonic® Corporation, 2021. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®,
  • ViewSonic IFP6552 | User Guide - Page 112
    Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product's serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa
  • ViewSonic IFP6552 | User Guide - Page 113
    lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. ͫ Repair or attempted repair by anyone not authorized by maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. 113
  • ViewSonic IFP6552 | User Guide - Page 114
    in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the product. How to get service: • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the "Customer Service" page). You will need
  • ViewSonic IFP6552 | User Guide - Page 115
    apply to you. Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® http://www.viewsonic.com/eu/ under "Support/Warranty Information". Smart White Board Warranty Term Template In UG VSC_TEMP_2013 115
  • ViewSonic IFP6552 | User Guide - Page 116
    other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. ͫ Causes external to the product, such as electrical power extended period of time. • Removal, installation, insurance, and set-up service charges. 116
  • ViewSonic IFP6552 | User Guide - Page 117
    service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached "Customer Service warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem,
  • ViewSonic IFP6552 | User Guide - Page 118
    39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel:
  • ViewSonic IFP6552 | User Guide - Page 119
    Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Spot Color Pantone Black C Pantone 187 C
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IFP52 Series
Commercial Touch Display
User Guide
Model No. VS18373 | VS18374 | VS18375
P/N: IFP6552-1A/IFP6552-1B | IFP7552-1A/IFP7552-1B/IFP7552-1BH | IFP8652-1A/IFP8652-1B/IFP8652-1BH
IMPORTANT:
Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service.
Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic
®
Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”