ViewSonic IFP9850 IFP9850 User Guide

ViewSonic IFP9850 Manual

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  • ViewSonic IFP9850 | IFP9850 User Guide - Page 1
    important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www
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    exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well. Once again, thank
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 3
    the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Do not use the strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. • The device is a monitor
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    the device that prevents heat dissipation. 11.875 inches (30.16 cm) 4 inches (10 cm) 4 inches (10 cm) 4 inches (10 cm) • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: ͫ if the power supply cord or plug is damaged
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    Contents Safety Precautions 3 Introduction 10 Package Contents 10 Wall Mount Kit Specifications (VESA 11 Product Overview 12 Control Panel...12 I/O Panel...13 Remote Control...14 Using Gestures...17 Select and Deselect an Object (Clicking 17 Display Menu Options (Right-Clicking 17 Double-
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    Using Your ViewBoard 25 Powering On/Off your ViewBoard 25 Initial Launch Setup 26 vLauncher - Customizable Welcome Screen 28 Tool Bar...29 ViewBoard On-Screen Display (OSD) Menu 35 General Settings...36 Audio Settings...38 Screen Settings...39 Display Settings...40 Adjust Settings...41 Advanced
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    Built-in PC Startup Option 59 Standby Mode 60 Black Screen After Startup 61 Close Power Off Reminder 61 Password for Screen Lock 62 Input Setting 63 Input Alias Switch 63 Wake on Active Source 64 Auto Search 64 Channel Auto Switch 64 No Signal Power Off 64 HDMI CEC Settings 64 Other
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    78 Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet...79 Cast Out from a Mobile Device that Supports Annotation 80 Air Class...81 Voter...82 Responder...84 Message...84 Manager...84 Exit...84 Other Default Applications 85 Zoom...85 Join a Meeting...86
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    Specifications...112 Display Modes...113 VGA Mode...113 HDMI Mode...113 Troubleshooting 114 Maintenance...116 General Precautions 116 Cleaning the Screen 116 Cleaning the Case 116 Regulatory and Service Information 117 Compliance Information 117 FCC Compliance Statement 117 Industry Canada
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    control • AAA battery x 2 • USB cable • AV cable • Stylus pen x 2 • Quick start guide • RS232 adapter • Clamp x 5 • Plate • Screw x 8 1.5V 1.5V ViewBoard IFP9850-3 Commercial Touch Display Quick Start Guide Guía de inicio rápido Guide rapide de début Guia de inicio rapido NOTE: The power cord and
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    Specifications (VESA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) IFP9850-3 - 98" 800 x 600 mm Standard Screw
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    Product Overview Control Panel Number Description 1 Areas for placing touching pen • Press the key to turn on the device 2 • Press the key to turn off/on the display backlight only Press and hold the key to turn off the device 3 Remote control receiver 4 USB port for Embedded Player and
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    interface signal input, connect to PC with HDMI output, set-top box, or othervideo device 4 • HDMI 1, 2, 3 support up to 3840x2160@60Hz, HDCP 2.2 • HDMI 1, 2, 3 support HDMI CEC(One Touch Play, System Standby, partial Remote Control Pass Through) 5 External computer image input 6 External
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    Remote Control 14
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    Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two "AAA" batteries, ensuring the "+" symbol on the battery matches the "+" on the battery post. 3. Replace the cover by aligning it with the slot on the
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    Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 8 meters. Ensure there is nothing obstructing the remote control's signal to the receiver. 16
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    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (
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    Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. USB USB USB Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. Swipe Up for General
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    Making Connections This section guides you on how to connect the ViewBoard with other equipment. Connecting External Devices TOUCH2 VGA AUDIO IN VGA Connection To connect via VGA: 1. Connect a VGA
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    display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. ViewSonic also offers a complimentary software, vController, that allows users to control their
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    USB, Networking, and Microphone Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB equipment Router and other network signal output USB Peripherals Plug the USB device cable into the USB IN port. Networking and Modem cables Plug
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    the right-hand side of the ViewBoard to turn the screen on. 4. Press the INPUT button to switch to the "HDMI" input source. NOTE: • HDMI 1/2/3 supports up to 3840 x 2160 @ 60Hz • HDMI
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    SPDIF Connection To connect to an external sound system: 1. Connect an optical cable from DIGITAL OUT to your sound system's optical connector. 2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. 3. Press the Power button on the right-hand side of the
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    Video Output Connection To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. 2. For audio, connect one end of an audio cable to your ViewBoard's AUDIO OUT port and the other end to your
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    Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the "On" position. The AC Power input and switch button are located at the bottom of the unit. 2. Press the Power button to turn on the ViewBoard. Press
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    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 26
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    3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5. Select your preferred vLauncher mode: 27
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    vLauncher - Customizable Welcome Screen Icon Description Launches the myViewBoard annotation application Launch wireless screen sharing application, vCastReceiver Switch to slot-in PC source Open web browser Open cloud meeting Application list NOTE: ViewBoard offers two background themes,
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    Tool Bar Tool bar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Tool bar trigger icon. 2. Tap on your desired tool icon. NOTE: The default tool bar setting is to be available for all input sources; however, users can go to Advanced
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    Icon Description Return to the previous operation screen NOTE: Only for Embedded Player source Return to the home screen of the Embedded Player Display all embedded applications that are being used Launch the myViewBoard software 30
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    up to 10-point writing. 2. Digital Highlighter Mark and highlight with four colors: yellow, orange, blue, and green. NOTE: The default digital highlighter setting supports up to 10-point marking. 3. Brush Clears all the digital ink on the screen. 4. Save As Save the on-screen image onto the internal
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    Icon Description Convert the currently displayed content into a still image; then you can zoom in or zoom out NOTE: The ViewBoard will take a few seconds to reduce the screen resolution to 1080p. 1. Zoom In Enlarge the captured image. NOTE: The screen resolution will be reduced after zooming in.
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    Icon Description 2. Countdown Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. The timer will reduce in size and move to the lower-center of the screen
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    Icon Description 3. Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again
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    ViewBoard On-Screen Display (OSD) Menu ViewBoard has two options for opening the OSD Menu: Option 1 Swipe up from the bottom of the screen. Option 2 Press the Setting button on the control panel. 35
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    General Settings To select an Input Source: 1. Press INPUT on the remote control to display the General Setting menu, then press DOWN to enter the Input Source menu. 2. Press DOWN/UP/LEFT/RIGHT to select the input source you want. 3. Press ENTER on the remote control, or touch the input source. 4.
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    To adjust the Volume: 1. Press INPUT on the remote control to display the General Setting menu. 2. Drag the volume slider directly to adjust the value. 3. Press MUTE on the remote control to enable or disable the mute function. 4. Press EXIT on the remote control, or touch a blank area outside of
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    Audio Settings 1. Press MENU on the remote control and select the Audio menu. 2. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/ LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it
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    Screen Settings 1. Press MENU on the remote control and select the Screen menu. 2. Image Sticking Protection To reduce the possibility of screen burn-in, this unit is equipped with image sticking protection technology. If the screen displays a still image for a certain period of time you define, the
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    Display Settings 1. Press MENU on the remote control and select the Display menu. 2. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/LEFT/RIGHT to select a value, then press VOL+/VOL- to
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    Adjust Settings NOTE: Only available when the input source is VGA. 1. Press MENU on the remote control and select the Adjust menu. 2. Adjust the H. Position, V. Position, Clock, and Phase directly by touching and adjusting each value. 3. To automatically adjust, touch the Auto icon. 41
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    Advanced Settings When the ViewBoard is in Embd Player source, tap the Advanced Settings icon in the On-Screen Display (OSD) Menu to enter the Advanced Settings Menu. Wireless & Networks Check current network connection status, Wi-Fi, BT, and establish a Wireless hotspot. NOTE: • Wi-Fi, Wireless
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    Wi-Fi Tap the On toggle to toggle Wi-Fi on or off. Tap the more settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings. In Advanced settings, you can set Proxy and IP settings. 43
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    Ethernet Tap the On toggle to toggle Ethernet on or off. Tap the more settings icon to view Advanced settings. In Advanced settings, you can adjust Static IP and Proxy settings. 44
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    Wireless Hotspot Tap the Portable Wi-Fi hotspot toggle to turn it on or off. Tap "Set up Wi-Fi hotspot" to set Network name, Security, and Password. 45
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    BT Tap the On toggle to toggle BT on or off. Select a listed device to pair and connect. Tap the more settings icon to: Refresh, Rename the device, and Show received files. 46
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    VPN To create a VPN profile: 1. Tap the "+" icon. 2. Key in the desired name. 47
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    3. Select the VPN Type. 4. Choose to enable/disable PPP encryption and show advanced options. 48
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    is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. Tap the box to enable the SAMBA Service, then set a password if needed. 2. Connect the ViewBoard and client equipment to the same network. 3. Log in to the ViewBoard with the client equipment. Input
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    4. Key in the user name and password, then select OK. 5. After a successful log in, the ViewBoard files will be available. 50
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    Device Adjust the Theme, Display, Storage, and Sound settings. Theme Users can change their home launcher theme. NOTE: vLauncher cannot be removed. Display Adjust the Wallpaper, HDMI Out Encryption setting, and Burn-in Protection Interval. 51
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    Wallpaper Users can change their wallpaper with default images, or can use their own by tapping My photos and selecting the image file. 52
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    HDMI Out Encryption Setting Users can turn on or off the encryption function. 53
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    Burn-in Protection Interval This setting allows the user to program the time between movements of the picture in minutes. NOTE: Burn-in Protection must be enabled in the OSD Menu first. Storage Users can check the storage status of their ViewBoard. Sound Users can enable or disable touch sounds. 54
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    Personal View and adjust Security, Startup & Shutdown, Language & Input, Password for screen lock, Input, and Other Settings. Security Review Credential storage and Unknown sources Install settings. Trusted Credentials Show all trusted AC credentials that have been installed on the ViewBoard. 55
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    Clear Credentials Clear any previously installed credentials. NOTE: Pre-loaded credentials cannot be cleared. Unknown Sources Enable the installation of apps from unknown sources. NOTE: Apps from unknown sources may not be compatible. 56
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    Language & Input Adjust the Language and Input method of the Embedded Player. Language Choose from the available languages. Current Keyboard Enable/disable the visual keyboard or change the default input method. 57
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    Existing Keyboard View and adjust advanced entry settings. 58
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    Startup and Shutdown Set the Startup Channel, Standby Mode, Black Screen After Startup, and adjust Timer settings. Startup Channel Adjust the startup channel preference. Built-in PC Startup Option Adjust the built-in PC startup preference. 59
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    but the system will remain on. To enable sleep mode: 1. The user needs to provide their ViewBoard's serial number (S/N) to ViewSonic. The S/N label is located near the I/O side. 2. ViewSonic will then provide the KEY (FakePowerOff) file to the user. 3. After receiving the KEY file, copy the file to
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    Black Screen After Startup When enabled, the ViewBoard will turn off the backlight automatically after the scheduled boot time. Close Power Off Reminder When enabled, the ViewBoard will turn off the directory without any reminder after the scheduled off time. To add a schedule: 1. Tap the "+" icon.
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    Password for Screen Lock Set a screen lock password by selecting Set, inputting a password, and selecting OK. 62
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    Input Setting Enable/disable Input Alias Switch, Wake on Active Source, Channel Auto Switch, Auto Search, and set No Signal Power off. Input Alias Switch Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will
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    Wake on Active Source The ViewBoard will detect HDMI and VGA signals in Standby mode. If HDMI or VGA has a signal output, the ViewBoard will power on automatically. Auto Search When enabled, if the current source does not have a signal, the ViewBoard will automatically search the input sources one
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    Other Settings Adjust Side Toolbar Channel and Eco Mode settings. Side Toolbar Channel Adjust the side toolbar availability. ECO Mode When enabled, the ViewBoard will turn off automatically after sixty (60) minutes of Embedded Player source being idle or after five (5) minutes of other input source
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    System Adjust Date & Time, view About Device, and Advanced Settings. Date & Time Set the system time and format. Automatic Date & Time When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. NOTE: Ethernet or Wi-Fi connection is needed. Set Date Adjust the
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    Select Time Zone Choose from the available time zones. Select Time Format Choose from 12 hour and 24 hour time format. Choose Date Format Select from the available date formats. 12-hour 67
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    About Device Display Embedded Player information, System Updates, Display ID Setting, and Asset Tag Setting. System Update Upgrade the firmware via OTA. Legal Information Check open source licenses. 68
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    Display ID Change the Display ID. NOTE: The Display ID is for RS232 users, and the range is 01~98. Asset Tag Key in the asset information. 69
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    Advanced Set the Mode, check Apps, modify Passwords, and enable/disable USB disk connection. Mode • Normal Mode: The embedded screen sharing apps will run normally. • Security Mode: The embedded screen sharing apps will be removed. • Disable Embedded OS: The system will automatically reboot, and
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    and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE: • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults. Select the right upper icon for additional options. 71
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    Password Modify the Advanced setting entry password. USB Disk Enable Enable/disable USB disk connection. Privacy Set the interval for local file storage access. ͫ Never: Local storage will be cleaned, and no longer able to save files. ͫ 1 Hour: Files saved to local storage will be deleted after 1
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    Embedded Applications and Settings Embedded Digital Whiteboard App Within ViewBoard, ViewSonic offers two versions of the embedded digital whiteboard app, myViewBoard and vBoard Lite, for users to choose from and annotate with. myViewBoard Floating Bar Move
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    Shape/Line Button Text Box Create shapes, select shape colors, insert arrows. Creates a Text box. Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Button Select pages, sort pages, delete pages. Show or hide the current host information. Whiteboard background
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    vBoard Lite User Interface: Menu Options: 75
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    Watercolor Feature Additional annotation tool option within vBoard lite. 76
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    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users' screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software,
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    Cast Sender from Windows-based Devices, Macbook, and Chrome devices. Mac, Windows, Chrome Devices 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3. Launch ViewBoard Cast and click the icon
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    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Enter the password that is shown on the ViewBoard. 3. Scan the QR Code that is shown on the ViewBoard to download the
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    Clear Camera Click to return to previous operation interface Click to view or open mobile device internal file Click to share screen (Android 5.0 above supported) Click to change to touch mode Click to make annotation in the picture Click to change color or thickness Click to clean all the elements
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    Air Class Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used. Network Information • PC (Windows/Mac/Chromebook) and tablet/mobile (
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    Voter 1. Click the Single choice or Multiple choice icon to select the preferred answer type. 2. Click the BEGIN icon to let the participants start. 3. After the participants are finished and press the OK icon, the ViewBoard will show the participant's name on screen. 4. Click the Finish icon to
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    5. Choose the right answer to show the correct rate. 6. Click the icon to explain and further analyze the topic. 83
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    Responder Participants need to select the OK icon to answer. Message Click to enable/disable the message function. Message operation: 1. Click the Message icon to enable the function. 2. Participants select the Message icon to change the Message interface. 3. Participants key in their message then
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    Other Default Applications Zoom Select to launch the Zoom application for video conferencing. 1. Select Sign In. Enter your email and password or sign in with your Google, Facebook, or SSO account. 2. If you do not have a Zoom account, you will need to select Sign Up. 85
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    Join a Meeting 1. Select Join a Meeting. 2. Enter the Meeting ID of the meeting you want to join. 3. Select Join Meeting. 86
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    Start an Instant Meeting 1. Select Schedule or Host a Meeting. 2. Choose the meeting options: ͫ Choose to have Video On or Off. ͫ Choose to Use Personal Meeting ID or a unique meeting ID. 3. Select Start a Meeting. 4. Invite meeting participants by selecting Participants at the bottom of the screen.
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    Sweeper Select the icon to launch the Sweeper application and clear unnecessary data and unwanted files. 88
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    Screen Lock Select the icon to set a screen lock password or enable screen lock. NOTE: If the user forgets the password, use the remote control and press INPUT 0214 to restore the password to default. Set Password Screen Lock Enabled 89
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    Chromium Web browser for surfing the Internet. 90
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    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Exit Click to exit. Sort Click to sort file. Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add folder Click to
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    3. File Type Menu Item All Doc Note Picture Media Description All types OFFICE files Image stored by vBoard Lite, Side Tool Bar, and remote control Screen Capture button. Image files Audio and Video files 4. File Information Preview the image, show the image's name, size, resolution, and creation
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    mode NOTE: Below, "PC" represents all the control units that can send or receive the RS232 protocol command. Description RS232 Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector) 2. Use of crossover (null modem
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    LAN Hardware Specification ViewSonic LFD communcation port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # 1 2 3 4 5 6 7 8 frame Signal TX+ TXRX+ BI_D3+ BI_D3RXBI_D4+ BI_D4GND Remark Output from Display
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    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of
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    Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Hex Length 0x34 ID Command Type 0x30 0x2B 0x32 CR 0x0D
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    Set-Function Table A. Basic Function Set Function Length ID Command Command Power on/ off 8 (standby) Type (ASCII) s Code (ASCII) ! Code (Hex) 21 Input Select 8 s " 22 Brightness 8 Backlight*3.2.0 8 s $ 24 A B 42 Value Range Comments (Three ASCII bytes) 000: STBY 001: ON 000:
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    Button lock 8 Menu lock 8 Number *3.1.1 8 s 8 38 000: Unlock *See note in details 001: Lock s > 3E 000: Unlock *See note in details 001: Lock s @ 40 000~009 Key Pad *3.1.1 8 Remote 8 Control Restore default 8 s A 41 000: UP 001: DOWN 002: LEFT 003: RIGHT 004:
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    : Right 000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 050 is central Could be extended for more supported languages by model Value range is same as SET- Input select 005: DVI 006: VGA1 016: VGA2 026: VGA3 007: Slot-in PC (OPS/SDM
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    Tiling-Mode 8 Tiling-Compen- 8 sation Tiling-H by V 8 Monitors s P 50 000: OFF 001: ON s Q 51 000: OFF 001: ON s R 52 01x~09x: H 0x1~0x9: V Tiling-Position 8 s S 53 001~025 Date: Year 8 Date: Month 8 Date: Day 8 Time: Hour 8 Time: Min 8 Time: Sec 8 s V 56
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    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the "Value" byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding "CR
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 102
    Value2 Value3 CR Hex 0x38 0x30 0x72 0x62 0x30 0x36 0x37 0x0D 0x35 Example 2: Get Color from Display (#05), but the Color command is not supported by this model. Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x67 0x26 0x30 0x30 0x30 0x0D
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 103
    Get-Function Table A. Basic Function Get Function Length ID Command Command Get-Brightness 8 Get-Backlight*3.2.0 8 Type (ASCII) g a Code (ASCII) b B Code (Hex) 62 42 Get-Volume 8 Get-Mute 8 Get-Input select 8 Get-Power status: 8 ON/ STBY g f 66 g g 67 g j 6A g l 6C
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 104
    Get-MAC address 8 Get-IP address *3.2.0 8 Get-Serial number 8 *3.2.0 Get-FW version *3.2.0 8 g 5 35 000 (for the model with LAN) Reply in new 32-byte format*3.2.0 g 6 36 000 (for the model with LAN) Reply in new 32-byte format*3.2.0 g 7 37 000 Reply in new 32-byte
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 105
    6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00...00 00 0D 105
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 106
    B. Optional Function Get Function Length ID Command Get-Contrast 8 Get-Sharpness 8 Get-Color 8 Get-Tint 8 Get-Backlight 8 On_Off Type (ASCII) g g g g g Command Code (ASCII) a Code (Hex) 61 Response Range (Three ASCII bytes) 000 ~ 100 c 63 000 ~ 100 d 64 000 ~ 100 e 65 000 ~
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 107
    2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D ("H16") Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D ("M27") Send: 0x 38 30 31 67 33
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 108
    C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen. • Power On/Off • Input Select
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 109
    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by "CR") in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 110
    VOLUME DOWN (-) 11 V MUTE 12 V CHANNEL/PAGE UP (+)/ 13 V BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ 14 V BRIGHTNESS- POWER 15 V SOURCES (INPUTS) 16 V 17 18 SLEEP 19 V MENU 1A V UP 1B V DOWN 1C V LEFT (-) 1D V RIGHT (+) 1E V OK (ENTER, SET) 1F V EXIT 20 V 21 22
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 111
    2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. 3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 112
    Conditions Dimensions Weight Power Consumption Voltage Temperature Humidity Altitude Temperature Humidity Altitude Physical (mm) Physical (kg) On Off Specifications IFP9850-3 97.52" 3 x HDMI 1 x VGA 1 x PC audio 1 x HDMI 1 x Earphone 1 x SPDIF 12W x 2 RS232 Communication 100V-240V AC 50/60Hz 32
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 113
    Display Modes VGA Mode Resolution 640 x 480 720 x 400 800 x 600 1024 x 768 1152 x 864 1152 x 870 1280 x 768 1280 x 960 1280 x 1024 1360 x 768 1366 x 768 1440 x 900 1600 x 1200 1680 x 1050 1920 x 1080 1920 x 1200 HDMI Mode Resolution 640 x 480 720 x 400 800 x 600 1024x768 1280x800 1280x1024
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 114
    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Remote Control is not working Possible Solutions 1. Check whether something is obstructing the display's remote control receiver. The unit turns off unexpectedly 2.
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 115
    installed correctly. 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions No picture/ No sound 1. Check the Power status. 2. Check the signal cable. 3. Check that the internal PC
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 116
    -based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE: If condensation appears between the glass and the
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 117
    Regulatory and Service Information Compliance Information This section addresses all connected requirements radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 118
    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 119
    and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/ 119
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 120
    or use of this product. In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in means, for any purpose without prior written permission from ViewSonic® Corporation. IFP9850-3_UG_ENG_1a_20191112 120
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 121
    Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product's serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 122
    , or failure to follow instructions supplied with the product. ͫ Repair or attempted repair by anyone not authorized by ViewSonic®. ͫ Damage to or or parts not meeting ViewSonic's specifications. • Failure of owner to perform periodic product maintenance as stated in the User Guide. • Any other cause
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 123
    in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the product. How to get service: • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the "Customer Service" page). You will need
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 124
    : For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period found at: http://www.viewsonic.com/eu/ under "Support/Warranty Information". Smart White Board Warranty Term Template In UG
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 125
    be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. ͫ Causes external to the product set-up service charges. 125
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 126
    service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached "Customer Service problem, and (e) the serial number of the product. • Take or ship the product, in the original container packaging, to an authorized ViewSonic® service
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 127
    Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, 20 de Noviembr Tijuana, Mexico FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 E-Mail
  • ViewSonic IFP9850 | IFP9850 User Guide - Page 128
    Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Spot Color Pantone Black C Pantone 187 C
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IFP9850-3
Commercial Touch Display
User Guide
Model No. VS17853
P/N: IFP9850-3
IMPORTANT:
Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service.
Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic
®
Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”