Vtech CS6419 User Manual (CS6419 User Manual)

Vtech CS6419 Manual

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  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 1
    Online user's manual w w w.v t e c h p h o n e s .c o m Models: CS6419/CS6419-2
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 2
    using this telephone, please read Important safety instructions on page 47 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 3
    Table of contents Getting started 1 Parts checklist 1 Telephone base and charger installation 2 Battery installation 3 Battery charging 4 Installation options 5 Telephone base layout 7 Handset layout 8 Telephone settings 10 Using the menu 10 Ringer volume 10 Ringer tone 11 LCD language
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 4
    indicators 36 Battery 37 Expand your telephone system.......38 Add and register a handset 38 Replace a handset 39 Troubleshooting 40 Important safety instructions...........47 Precautions for users of implanted cardiac pacemakers 48 Operating range 48 Maintenance 49 About cordless telephones
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    in case it is necessary to ship your telephone for warranty service. Battery compartment cover (1 for CS6419 and 2 for CS6419-2) base Charger and charger adapter (1 for CS6419-2) Wall mount bracket User's manual To purchase replacement batteries or power adapters, visit our website at www
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 6
    and charger installation Install the telephone base and charger(s) as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. Contact your DSL
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 7
    Getting started Battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. Align the cover flat
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 8
    NO BATTERY. After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 13. To skip setting the date and time, press OFF/CANCEL. SET DATE --/--/-- 
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 9
    Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 10
    Getting started Installation options (continued) Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Slide the black wall mount bracket up and remove it from the wall mount plate. Unplug the end of the telephone line cord (or DSL
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    Getting started Telephone base layout IN USE light On when the handset is in use. Flashes quickly when there is an incoming call. Flashes slowly when another telephone sharing the same line is in use. /FIND HANDSET Press to page all handsets (page 19). 
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    of the call log entry before dialing or saving it to the directory. TONE Press to switch to tone dialing temporarily when using the pulse service (page 16). (speakerphone) Press to make or answer a call. During a call, press to switch between the speakerphone and the handset (page 15
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    Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. CID /VOLUME Press to review the call log when the telephone is not in use (page 31). Press to scroll down while in a menu, or in the directory, call log or
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 14
    Telephone settings Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode. To enter
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 15
    Telephone settings Ringer tone You can choose from different ringer tones. 1. Press MENU/SELECT when the handset is not in use. >RINGER TONE RINGER VOLUME 2. Press or to select >RINGERS, then press MENU/SELECT. 3. Press or to select >RINGER TONE, then press MENU/SELECT. RINGER TONE >1 4. Press
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    the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. To manually turn off these indicators: 1. Press MENU/SELECT when the handset is not in use. 2. Press or to
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 17
    Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >SETTINGS, then press MENU/
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    have deleted the home area code, _ _ _ will appear in the display. Dial mode The default dial mode is tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone. 1. Press MENU/SELECT when the handset is not in use. 2. Press
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    Telephone operation Make a call 1. Press /FLASH, then wait for a dial tone. -ORPress to use the speakerphone, then wait for a dial tone. 2. Use the dialing keys to enter the telephone number. Predial a call 1. Use the dialing keys to enter the telephone number (up to 30 digits). • Press and hold
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    resume the conversation. The handset screen temporarily shows MICROPHONE ON. MUTED 3:15PMMUTE 12/25 Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. • Press /FLASH to put
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 21
    Telephone operation Redial list Each handset stores the last 10 telephone numbers dialed. When there are already 10 redial entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial a redial entry 1. Press REDIAL/PAUSE
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    Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call
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    Telephone operation Join a call in progress You can use up to two system handsets at a time on an outside call. You can buy additional expansion handsets (CS6409) for this telephone base. You can register up to five handsets to the telephone base. To join a call: • When a handset is on a call, press
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 24
    Telephone operation Intercom Use the intercom feature for conversations between two handsets. 1. Press INT on your handset when not in use. • If you have two handsets, your handset shows CALLING OTHER HANDSET. CALLING OTHER HANDSET • If you have three or more handsets, your handset shows
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    Telephone operation Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. • To answer the incoming outside call, press /FLASH. The intercom call ends automatically. • To end the intercom call without answering the outside
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    Telephone operation Call transfer using intercom (continued) 3. From this intercom call, you have the following options: • You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset. • You can transfer the call. Press
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 27
    Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any modifications made on one handset apply to all system handsets. • When you access the directory
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    Directory Create a new directory entry 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >DIRECTORY and then press MENU/SELECT. >DIRECTORY CALL LOG 3. Press or to select >ADD CONTACT, then press MENU/SELECT. The screen displays ENTER NUMBER. 4. Use the dialing keys to
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    Directory Create a new directory entry (continued) -OR- 1. Enter the number when the handset is not in use. EDIT NUMBER 2. Press MENU/SELECT and the screen displays EDIT NUMBER. 800-595-9511_ 3. Use the dialing keys to edit the number. • Press MUTE/DELETE to erase a digit. • Press and hold
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    Directory Review the directory Entries are sorted alphabetically. Mike Smith 800-595-9511 1. Press when the handset is not in use. -OR- Press MENU/SELECT when the handset is not in use. Press or to scroll to >DIRECTORY, then press MENU/SELECT twice. 2. Press or to browse. Alphabetical
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    Directory Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entries on one
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 32
    Directory Dial a speed dial number 1. Press and hold a dialing key (0 through 9) to display the desired speed dial when the handset is not in use. 2. Press /FLASH or to dial the displayed telephone number. When the speed dial location is empty, the screen shows the speed dial list. See Store a speed
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 33
    Caller ID About caller ID This product supports caller ID service offered by most telephone service providers. Caller ID allows you to or telephone numbers. You can use this product with regular caller ID service, or you can use this product's other features without subscribing to either caller ID
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 34
    Caller ID Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 35
    last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider. Review and dial from the call log 1. When a handset is in idle mode, press CID to review the call log in reverse chronological order
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    Caller ID View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You may change the number of digits
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    Caller ID Delete from the call log To delete one entry: 1. When in the call log, press or to browse. 2. Press MUTE/DELETE to delete the selected entry. The screen displays DELETING... and then you hear a confirmation tone. To delete all entries: 1. Press MENU/SELECT when the handset is not in use.
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    Appendix Handset display screen messages CALL LOG EMPTY CALLING HANDSET X (for models with three or more handsets) There are no call log entries. You are calling another handset. CALLING OTHER HANDSET (for models with two handsets) CALL TRANSFERRED DIRECTORY EMPTY DIRECTORY FULL ENDED HANDSET X
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    XX MISSED CALLS The telephone number you have entered is already stored in the directory. There are new voicemail messages from your telephone service provider. You place the handset in the telephone base or charger without installing a battery in that handset. There is no telephone line connected
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    . NEW MUTE The speakerphone is in use. The handset ringer is turned off. New voicemail - indicates you have received new voicemail message(s) from the telephone service provider. New call log entries - indicates you have new missed call(s) in the call log. The microphone is muted. 36
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    materials. • Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. • Observe proper polarity orientation between the battery and metallic contacts. • To prevent fire or shock hazard, do not
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 42
    Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that show on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone
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    of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions below before you begin. To deregister all handsets: 1. Press and hold /FIND HANDSET on the telephone base for about 10 seconds until
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 44
    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website telephone does not work, the problem is probably in the wiring or the local telephone service. Contact your telephone service provider. There is no dial tone
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    Appendix Troubleshooting • If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply). • Eliminate any background noise. Mute the cordless handset before dialing, or dial from
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 46
    Appendix Troubleshooting • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. • If other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service
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    Troubleshooting you still hear other calls, the problem is probably in the wiring or local service. Contact your telephone service provider. I hear noise on the time. If you have multiple handsets to register, please follow the instructions on page 38 for the first handset. Once a handset has been
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 48
    Appendix Troubleshooting My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. •
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    Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do
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    Appendix Troubleshooting Common cure for electronic equipment. If your telephone does not seem to be responding normally, try putting the handset in its base. If this does not fix the problem, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 51
    service facility under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled onto the product. • If the product has been exposed to rain or water. • If the product does not operate normally by following the operating instructions supporting
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 52
    an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 53
    Appendix Maintenance Taking care of your telephone • Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 54
    it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech's involvement in this
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 55
    and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions
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    . In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit
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    compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them
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    problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 59
    Appendix Technical specifications Transmit frequency Channels Nominal effective range Power requirements Memory Handset: 1921.536-1928.448 MHZ Telephone base: 1921.536-1928.448 MHZ 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 60
    14 Directory 23 E End a call 15 Expand your telephone system 38 F Find handset 19 Flash 16 H Handset layout 8-9 Home area code 14 I Important safety instructions 47 Installation 2, 3 Intercom 20 J Join a call 19 K Key tone 12 L LCD language 11 M Maintenance 49 Make a call 15 Memory match 31 Missed
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 61
    Index T Technical specifications 55 Telephone base installation 2 Telephone base layout 7 Temporary ringer silencing 16 Temporary tone dialing 16 Transfer a call 21 Troubleshooting 40-46 V View dialing options 32 Voicemail 12 Volume 10, 15 W Wall mount installation 5 Warranty 51-52 57
  • Vtech CS6419 | User Manual (CS6419 User Manual) - Page 62
    VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD. Printed in
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Online user’s manual
www.vtechphones.com
Models:
CS6419/CS6419-2