Vtech CS6429 User Manual (CS6429 User Manual)

Vtech CS6429 Manual

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  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 1
    User's manual w w w.v t e c h p h o n e s .c o m Models: CS6428-2/CS6429/ CS6429-2/CS6429-3/ CS6429-4/CS6429-5
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 2
    using this telephone, please read Important safety instructions on page 61 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 3
    a call 16 Predial a call 16 Answer a call 16 End a call 16 Speakerphone 16 Volume 16 Mute 17 Call waiting 17 Temporary ringer silencing 17 Temporary tone dialing 17 Redial list 18 Review and dial a redial entry.........18 Store a number from the redial list to the directory 18 Caller ID
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 4
    messages 47 Handset and telephone base indicators 49 Battery 50 Expand your telephone system.......51 Add and register a handset 51 Replace a handset 52 Troubleshooting 53 Important safety instructions...........61 Precautions for users of implanted cardiac pacemakers 62 Operating range
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 5
    5 for CS6429-5) Telephone base Charger and charger adapter (1 for CS6428-2 and CS6429-2, 2 for CS6429-3, 3 for CS6429-4 and 4 for CS6429-5) Wall mount bracket User's manual Quick start guide To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 6
    speed Internet service, a DSL filter (not included) is required. Electrical outlet not controlled by a wall switch Telephone line cord Telephone base Charger • Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 7
    2 3 4 CHARGE light remains on when charging. • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 8
    use. If you place the handset in the telephone base or charger without plugging in a battery, the screen displays NO BATTERY. After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 9
    the telephone line cord into the TEL LINE jack on the bottom of the telephone base. Plug the small end of the base power adapter into the POWER jack on the bottom of the telephone base. 2. Position the telephone base against the wall mount bracket. Insert the extend tabs (marked B) of the wall mount
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 10
    mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Slide the black wall telephone wall jack. Unplug the power adapter from the power outlet. 3. Slide the telephone base up and remove it from the wall mount bracket. 4. See Telephone
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 11
    to delete all previously reviewed messages (page 43). IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the handset is in use, or the answering system is answering a call. /FIND HANDSET Press to page all system handsets (page 20). /ANS
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    front of the call log entry before dialing or saving it to the directory. TONE Press to switch to tone dialing temporarily when using the pulse service (page 17). (speakerphone) Press to make or answer a call. During a call, press to switch between the speakerphone and the handset (page 16). 
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 13
    or setting. CID /VOLUME Press to review the call log when the telephone is not in use (page 32). Press to scroll down while in a menu, or in the directory, call log or redial list. During a call or message playback, press to decrease the listening volume (page 16 or page 42). When entering numbers
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 14
    calls. In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode. Go to Answering system settings starting on page 35 for instructions on how to modify the answering system settings with a system handset
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 15
    • The ringer volume also determines the ringer volume of the intercom calls and the volume of paging tone. • When the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone and displays on the handset. • Unless the ringer volume is turned off on that
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 16
    English, French or Spanish) to be used in all screen displays. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >SETTINGS, then press MENU/SELECT. 3. Press or /SELECT to save your selection. You hear a confirmation tone. >LCD LANGUAGE CLR VOICEMAIL LCD LANGUAGE >ENGLISH 12
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 17
    . Contact your telephone service provider for details. • Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 39. Key tone You can turn the key tone on or off. 1. Press MENU/SELECT when the handset is not in use
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 18
    Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 19
    . After you have deleted the home area code, _ _ _ will appear in the display. Dial mode The default dial mode is tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone. 1. Press MENU/SELECT when the handset is not in use
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 20
    ). • Press MUTE/DELETE or OFF/CANCEL to make corrections. 2. Press /FLASH or to call. Answer a call Press /FLASH, or any dialing key (0-9, TONE or #). End a call Press OFF/CANCEL or put the handset in the telephone base or charger. The screen shows the elapsed time as you talk (in hours, minutes and
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 21
    OFF/CANCEL or MUTE/DELETE on the handset, RINGER MUTED and show on the screen. Temporary tone dialing If you have dial pulse (rotary) dialing service only, you can temporarily switch from dial pulse to touch-tone dialing during a call. 1. During a call, press TONE . 2. Use the dialing keys to enter
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 22
    to make room for the new entry. Entries are shown in reverse chronological order. Review and dial a redial entry 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press , or REDIAL/PAUSE repeatedly to browse. The handset beeps twice at the beginning or end of the list. REDIAL 800-595-9511
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 23
    search on page 27). 4. Press MENU/SELECT to dial the displayed number. PHONE 0:01:30 800-595-9511 3:15PM 12/25 >DIRECTORY CALL LOG To access the call log while on a call: 1. Press MENU/SELECT. 2. Press or to scroll to >CALL LOG, then press MENU/SELECT. 3. Press or to scroll to the desired
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 24
    or charger. • When you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset is silenced but the paging tone continues on other handsets. • You cannot use the find handset feature while the telephone base is playing messages or the answering system is being accessed remotely. 20
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 25
    or more handsets. 2. To answer the intercom call, press /FLASH, , INT or any dialing key (0-9, TONE or #) on the destination handset. Both handsets now show INTERCOM. OTHER HANDSET IS CALLING INTERCOM 3. To end an intercom call, press OFF/CANCEL or place the handset back in the telephone base or
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 26
    the intercom call without answering the outside call, press OFF/CANCEL. The telephone continues to ring. Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. 1. During a call, press INT. • If you have two handsets, the outside call is put
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 27
    between the outside call (OUTSIDE CALL displays) and the intercom call (INTERCOM displays). • The destination handset can end the intercom call by pressing OFF/CANCEL, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset. 23
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 28
    stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any modifications made on one handset apply to all system handsets. • When you access the directory without records, the screen shows DIRECTORY
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 29
    MENU/SELECT when the handset is not in use. 2. Press or to select >DIRECTORY and then press MENU/SELECT. >DIRECTORY CALL LOG 3. Press or . 6. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. confirmation tone. 25
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 30
    directory entry (continued) -OR- 1. Enter the number when the handset is not in use. EDIT NUMBER 2. Press MENU/SELECT and /SELECT to save. The screen displays SAVED and then you hear a confirmation tone. If you pause for too long while storing an entry, the procedure times out and you have
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 31
    see Review the directory or Alphabetical search above). 2. When the desired entry displays, press MUTE/DELETE. Then the handset displays DELETE CONTACT? 3. Press MENU/SELECT to delete the displayed entry. The handset shows DELETING... and then CONTACT DELETED with a confirmation tone
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 32
    base and are shared by all handsets. Changes made to the speed dial entries on one handset apply to all. Store a speed dial entry 1. Press MENU/SELECT when the handset occupied, the new directory entry you selected replaces the old one. Take caution not to replace entries you do not wish to delete
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 33
    page 28 to add a new entry. Delete a speed dial entry 1. Press MENU/SELECT when the handset is not in use. 2. Press or to scroll to select >DIRECTORY, then press MENU/SELECT. > appears and you hear a confirmation tone. Deleting the speed dial entries does not affect the entries in the directory. 29
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 34
    or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone
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    ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it will not be saved in the call log. • The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 36
    Caller ID Missed call indicator When there are calls that have not been reviewed, the idle handset shows XX MISSED CALLS. Each time you review a call log entry marked NEW, the number of missed calls decrease by one. When you have reviewed all the missed calls, the missed calls indicator no longer
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 37
    FLASH or on the handset to dial Press 1 800-595-9511 the displayed number. If you do not need to dial the area code for local calls, make sure to program your home area code (see page 15). Save a call Iog entry to the directory 1. Select a desired entry in the call log (see Review and dial from
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 38
    Caller ID Delete from the call log To delete one entry: 1. When in the call log, press or to browse. 2. Press MUTE/DELETE to delete the selected entry. The screen displays DELETING... and then you hear a confirmation tone. To delete all entries: 1. Press MENU/SELECT when the handset is not in use.
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 39
    on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code and message recording time. You can turn the answering system on or off from either the handset or the telephone base, but you can
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 40
    MENU/SELECT when the handset is not in use. 2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT. 3. Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces, "To play, press 2. To record, press 7." 4. Press 7. The system announces, "Record after the tone. Press 5 when you are
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 41
    Answering system settings Call screening You can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, use a system handset to turn this feature off. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >ANSWERING SYS,
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 42
    Answering system settings Message alert tone When the message alert tone is turned on and you have new message(s), the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 43
    voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 44
    When you are reviewing a new message, displays on the handset. If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new messages. HANDSET 1 2 NEW MESSAGES 3:15PM 12/25 Call screening at the telephone base If the answering system and call screening are on
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 45
    message broadcast at the telephone base when a call is answered by the answering system. At the same time, the handset shows TO SCREEN CALL, PRESS [SELECT]. Press MENU/SELECT to screen the call on your handset. The handset shows the caller's information. If you do not subscribe to caller ID service
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 46
    X/DELETE to delete the current message. The system advances to the next message. • Press /PLAY/STOP to stop. When there are no messages in the answering system, the handset shows NO MESSAGE and announces, "You have no message." To play messages with a handset: Press MENU/SELECT twice when the
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 47
    MENU/SELECT. The screen shows DELETING... and then ALL OLD MSGS DELETED! with a confirmation tone. • If there are no old messages and you press X/DELETE twice on the telephone base, the system announces, "You have no old message." On the handset, when you select DELETE ALL OLD, the screen shows NO
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 48
    or leave a message for someone else using the same telephone. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT. 3. Press or to scroll to >RECORD MEMO. 4. Press MENU/SELECT. The system announces, "Record after the tone. Press 5 when
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 49
    is full with total number of messages recorded. The telephone base speaker volume level while adjusting. The telephone base ringer level while adjusting. The answering system is being programmed by a system handset. The answering system is answering a call, or recording a memo or announcement. The
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 50
    to change it. To remotely access the answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the answering system answers, enter the two-digit remote access code. 3. Then you can enter one of the following remote commands. Command 1 2 3 33 Function Play all messages
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    messages CALL LOG EMPTY There are no call log entries. CALLING HANDSET X (for models with three or more handsets) You are calling another handset. CALLING OTHER HANDSET (for models with two handsets) CALL TRANSFERRED DIRECTORY EMPTY You have transferred an outside call to another cordless
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    a battery in that handset. There is no telephone line connected. There are no messages in the answering system. NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUT OF RANGE OR NO PWR AT BASE **PAGING** PHONE Communication between the handset and the telephone base is lost during a call. Someone
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    the battery is charging. ANS ON NEW MUTE 1/13 The speakerphone is in use. The handset ringer is turned off. New voicemail - indicates you have received new voicemail message(s) from the telephone service provider. The answering system is turned on. There are new answering system messages. New call
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    or PLACE IN CHARGER shows on the handset screen. CAUTION: To reduce the risk of fire or injury, read and follow these instructions: • Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1(800) 595-9511. In Canada, go to www
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 55
    SEC and 2.THEN PRESS # ON HANDSET alternately. Remove the handset from the telephone base and place it back in. Try the registration process again. • You cannot register a handset if any other system handset is in use. • To reset the telephone, unplug the power and the battery for a few seconds then
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 56
    and try again. To reset: 1. Pick up the registered handset and then press /FLASH. 2. Press OFF/CANCEL and place the handset back in the telephone base. -OR• Unplug the power from the telephone base, then plug it back in. You cannot deregister handsets if any other system handset is in use. 52
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    .vtechcanada.com, or call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 3-4). For optimum daily performance, return the handset to the telephone base or charger after use. • Make sure that the power adapter is securely plugged
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 58
    in correctly and securely (page 2). • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. The telephone does not ring when there is an incoming call. • Make sure the handset ringer volume is not set to off
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 59
    be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and telephone base to synchronize. • Other electronic products such as HAM radios and other DECT phones can cause
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 60
    the telephone. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Contact your telephone service provider. I hear noise on the cordless handset and the keys do not work
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 61
    Appendix Troubleshooting My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. •
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    battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize. • Other electronic products such as HAM radios and other DECT phones
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    . • Press /VOL on the telephone base or /VOLUME on the handset to increase the speaker volume. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time. • If
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 64
    not fix the problem, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery. 3. Wait a few minutes before connecting power to the telephone base. 4. Install the battery again and place the cordless handset in the telephone
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 65
    be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 66
    which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays OUT OF RANGE OR NO PWR AT BASE. If there is a call while the handset is out of range, it might not ring, or if it does ring
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 67
    can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms • Electrical storms can sometime cause power surge harmful to electronic equipment. For your own safety, take caution
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    create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 69
    Product operating instructions. This If VTech repairs or replaces a Materially Defective service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 70
    (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 71
    Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 72
    problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 73
    5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use. Handset: 2.4V Ni-MH battery Telephone base: 6V DC@ 400mA Charger: 6V AC @ 300mA Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset call log
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 74
    Index A About cordless telephones 64 Add a handset 51 Alphabetical search 27 Answer a call 16 Answering system setup 35 Answer on/off 35 B Battery 3, 4, 50 C Caller ID 30 Call log 31 Call screening 37, 40, 41 Call waiting 17 Chain dialing 19 Charger installation 2 Charging 4 Create a new directory
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 75
    volume (handset) 11 Ringer volume (telephone base) 10 S Safety instructions 61 Speakerphone 16 Store a speed dial entry 28 T Technical specifications 69 Telephone base installation 2 Telephone base layout 7 Temporary ringer silencing 17 Temporary tone dialing 17 Transfer a call 22 Troubleshooting 53
  • Vtech CS6429 | User Manual (CS6429 User Manual) - Page 76
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91
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User’s manual
www.vtechphones.com
Models:
CS6428-2/CS6429/
CS6429-2/CS6429-3/
CS6429-4/CS6429-5