Vtech Cordless Phone with Digital Answering System and Caller ID User Manual (
Vtech Cordless Phone with Digital Answering System and Caller ID Manual
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Vtech Cordless Phone with Digital Answering System and Caller ID manual content summary:
- Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 1
using this telephone, please read the Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 2
caller ID 24 Call log 25 Review the call log 26 Make call log entries ready to dial 26 Dial a call log number 27 Save a call log entry to the directory 28 Delete from the call log 29 Call log display screen messages 30 Answering system 31 Message capacity 31 Activate the answering system - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 3
39 Call screening 40 Call intercept 40 Message window displays 41 Remote access 42 Appendix 43 Handset display screen messages 43 Battery 45 Important safety instructions 46 Troubleshooting 47 Operating range 57 Maintenance 57 About cordless telephones 58 Warranty 58 FCC, ACTA and IC - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 4
case your telephone needs warranty service. CHARGE 1. Quick start guide A BC DEF JKL MNO PQRS TUV WXYZ TONE OPER 2. Handset 3. Telephone base with 4. ) 267-7377. Basic operation 5. Battery compartment cover 6. Battery 7. Telephone line cord 8. User's manual www.vtechphones.com - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 5
. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 6
the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will flash on the handset screen. When fully charged, the handset battery provides approximately five hours of talk time or six days of standby time. 1. Insert the plug of the battery as - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 7
Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mounting, you will - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 8
Getting started Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 9
answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert. * TONE • Press to switch to tone dialing temporarily when using the pulse service (page 13). CHAN/REMOVE • Switch to a clearer channel up. • While the handset is ringing, press to silence the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 10
IN USE light • Flashes when there is an incoming call. • On steady while on a call. FIND HANDSET • Press to page the handset (page 14). RECORD • Press to record a memo (page 39) or an announcement on the answering system (page 37). CLOCK • Press to preview the date and time. Press again to set the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 11
and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. 1. Press PROG when the handset is not in use. 2. Press or until DATE/TIME is displayed. Press SELECT. 3. When the month is flashing, press or until the screen - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 12
. 4. Press SELECT to confirm your selection. You will hear a confirmation tone. -OR- 1. Press and hold or until the screen displays RINGER VOL: and the current setting when the handset is not in use. The current setting flashes and you will hear a sample of the ringer volume. 2. Press or to - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 13
• If, in the future, your phone service provider requires you to dial the area code when call log. 1. Press PROG when the handset is not in use. 2. Press or until the screen displays HOME AREA CODE. 3. Press SELECT. The stored area code is displayed with the first digit flashing. 4. Use the dial key - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 14
seBtatisnigc soperation Telephone settings Language 1. Press PROG when the handset is not in use. 2. Press or until LANGUAGE is displayed. 3. Press SELECT. The current setting flashes. 4. Press or until the screen displays the desired language (English, Espanol or Francais). 5. Press SELECT - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 15
. -OR- 1. Enter the phone number first. You can press to backspace and press CHAN/REMOVE to erase digits. 2. Press /FLASH to dial. Answer calls • Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer an incoming call. End calls • Press OFF or put the handset back to the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 16
caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company. • Press /FLASH on the handset to put the current call on hold and answer long distance services. Once you have initiated your call by dialing the phone number in - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 17
the number. Find handset • Press FIND HANDSET on the telephone base to locate the handset when the telephone is not in use and the handset is not in the telephone base. The handset will ring and **PAGING** will be displayed on its screen. • Press FIND HANDSET again or put the handset back in the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 18
speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry 1. Press prog when the handset is not in use. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Use the dial pad keys to enter the name - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 19
V 8 9 W X Y Z 9 0 0 * * # & , , - . # Review the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR Press the dial pad key for the first letter of the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 20
to the phone number. • Use the dial pad keys to edit the number. • Press to move the cursor to the left or to the right. • Press CHAN/REMOVE to erase a digit. • Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). 6. Press SELECT. The screen displays DISTINCT RING - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 21
entry. 8. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 22
ll hear a confirmation beep. A memory location number (01 through 09) will be displayed with this entry. Dial a number from the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 23
telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in each handset. Store a speed dial entry 1. Press PROG when the handset is not in use and then press or until the screen displays SPEED DIAL. 2. Press SELECT. The screen - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 24
when the handset is not in use. 2. When the screen displays the entry a character. 4. Press SELECT to move on to the phone number. Use the dial pad keys to edit the number a digit. • Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). 5. Press SELECT. The screen displays DISTINCT - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 25
hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SELECT. Then press or until DEL (delete) flashes. 3. Press SELECT. The screen displays ERASE NO YES and the number. The current choice flashes. 4. Press - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 26
operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SPEED EDIT DEL 8005959511 SELECT. Press or until SPEED flashes. 01 3. Press SELECT. The screen - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 27
caller before answering the call, even when already on a call. These features require services provided by your local telephone company. Contact your telephone company if: • you have both caller ID and call waiting, but as separate services (you may need combined service), • you have only caller ID - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 28
If you answer a call before the information appears on the screen, it will not be stored in the call log. • The time on the handset is automatically set and updated with incoming caller ID information if you subscribe to this service. • Due to regional service differences, the caller ID information - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 29
• If you have programmed a home area code (page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all possible dialing options. Telephone operation Review the call log 1. Press /VOL-/CID - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 30
in use. 2. Press or to select the desired entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired entry. 3. Press SELECT, then DIAL flashes. 4. Press /FLASH or SELECT. TelBeapshiconoepeorpateiorantion www.vtechphones - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 31
Press SELECT to move on to the phone number. 6. Edit the number if necessary. • Press to move the cursor to the left or to the right. • Press CHAN/REMOVE to erase a digit. • Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). Press SELECT to continue. 7. Press or to - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 32
hear a confirmation beep. Delete all entries: 1. Press and hold CHAN/REMOVE when the telephone is not in use. The screen displays ERASE ALL? N Y. The current choice flashes. 2. Press until Y (yes) flashes. 3. Press SELECT. You will hear a confirmation beep. TelBeapshiconoepeorpateiorantion www - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 33
operation Call log display screen messages Displays: PRIVATE NAME When: The caller is blocking the name information. PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME The caller is blocking the telephone number information. The caller is blocking the name and number information. This caller's name is - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 34
will remain available for replay until they are deleted. Press to delete message currently playing (page 38). Press twice to delete all old messages when answering system is not in use (page 39). Press to repeat a message. Press twice to play back previous messages (page 38). Press to skip to the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 35
you have caller ID service the clock will be set automatically with incoming calls, but you will need to make sure the year is correct. • Press and hold /SKIP or /REPEAT while setting the minutes or year to advance or decrease by increments of ten. Answering system Activate the answering system The - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 36
Answering system Answering system setup The answering system uses voice prompts to guide you through the steps to set up the answering system. Press /PLAY/STOP anytime to save and exit the SET UP menu. Set number of rings This feature allows you to select the number of rings before the answering - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 37
handset ringer volume is set separately. See page 9 for details. Answering system Set telephone base ringer This feature allows you to select the telephone base ringer volume level. 1. Press SET UP when in idle mode until the system two-digit security code is required to access the answering system - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 38
Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages when the or press /PLAY/STOP to save and return to the idle mode. • The answering system must be turned on for the message alert tone to function. Basic oApenrsawtioenring - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 39
shorter than two seconds will not be recorded. Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 40
towards the microphone at the bottom front of the telephone base from about nine inches away. 4. Press /PLAY/STOP when finished. 5. The answering system will automatically playback the newly recorded announcement and there will be a confirmation tone. Press /PLAY/STOP to stop the playback at anytime - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 41
• If the system has less than five minutes of recording time left, the remaining time will be can only be deleted after they are played. Answering system New message indication The message display counter will flash when there are new answering system messages. If the new message alert tone is - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 42
as reminders for yourself or other household members using the same answering system. They are saved, played back and deleted the same way as the answering system messages. Record a memo 1. Press RECORD when in idle mode. The system announces, "Record after the tone. Press STOP when you are done - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 43
listen at the telephone base to a caller leaving a message on the answering system. If the base volume is set to 1, you will not hear your messages as callers leave them. Call intercept When a caller is leaving a message on the answering system and you decide to answer the call, press /FLASH. 40 - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 44
Answering system Basic oApenrsawtioenring system Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Window displays: 0 1-95 0-94 (flashing) 1-95 & F (alternating) 1-99 - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 45
, and announce "Please enter your remote access code." 42 Answering system Remote access A two-digit security code is required to access the system remotely from any touch tone telephone that does not share the same line with your answering system. The factory preset code is 19; see page 34 to - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 46
. There are no directory entries. The answering system is in use. The battery needs to be recharged. The directory is full. There are unreviewed calls in the call log. The cordless handset locator has been activated. Another telephone on the same line is in use. The handset is in use. There is an - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 47
Handset display screen messages Displays: RINGER OFF SCANNING... When: The handset ringer is turned off. The telephone base is searching for another available channel. 44 www.vtechphones.com - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 48
handset. • The handset beeps. • LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions Check with local waste management codes for special disposal instructions. • Do not open - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 49
and understand all instructions. 2. Follow all warnings and instructions marked on the and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by authorized service facility. Opening or removing parts of the telephone base or handset other - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 50
jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. LOW BATTERY is displayed on screen. • Place the handset in the telephone base or charger for recharging. • Remove and re-install the - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 51
Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The handset CHARGE light should be on. • Remove the battery from the handset and then re-install it in - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 52
telephone line cord. • Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company. My handset displays • Move the handset closer - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 53
Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion • Make sure the handset ringer is on (page 9) and/or the telephone base ringer is on (page 34). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). • The handset may - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 54
Troubleshooting Problem I cannot dial out. Suggestion • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company ( - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 55
• If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 56
calling from an area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with caller ID service. • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 57
Troubleshooting Problem Suggestion The system does not receive caller ID, or the system does not display caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. • The caller may not be calling from an area which - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 58
Troubleshooting Problem Suggestion The answering system is not full. messages. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than five - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 59
Troubleshooting Problem Suggestion The messages on the system are very difficult to hear. • Press VOL+ on the telephone base to increase the speaker volume. My cordless handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 60
is out of range, the handset will display CONNECTING... If there is a call while the handset is out of range, it might not ring; or if it does ring, the call might not connect well when you press telephone base, then press /FLASH to answer the call. If the handset moves out of range during - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 61
wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off and in accordance with the Product operating instructions. This limited warranty extends only to the period, VTech's authorized service representative will repair or replace at VTech's option - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 62
or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 63
criteria. The handset may be VTech belt clip. This Class B digital apparatus line and an RJ14 jack for two lines. See Installation Instructions in the user's manual five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 64
problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions a corded or cordless handset, it is hearing does not exceed five. This product at authorized VTech product service centers. - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 65
battery) Telephone base: 9.17oz (260g) Handset: 3.6V 400mAh Ni-Cd battery Telephone base: 7.5V AC @ 350mA Handset directory: 20 memory locations (including 9 speed dial entries); up to 24 digits and 14 characters Handset call log: 45 memory locations; up to 11 digits and 15 characters 62 www - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 66
Index A About cordless telephones 58 Activate the answering system 32 Answer calls 12 Answering system 31 Answering system setup 33 B Base volume 34 Battery 3, 45 C Call intercept 40 Call log 25 Call log display screen messages 30 Call screening 40 Call waiting 13 Caller ID 24 Channel 12 - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 67
directory entry 15 Store a speed dial entry 20 T Technical specifications 62 Telephone base installation 2 Telephone base layout 7 Telephone settings 8 Temporary tone dialing 13 Troubleshooting 47 V Volume 9, 12, 34 W Wall mounting bracket installation 4 Warranty 58 64 www.vtechphones.com - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 68
TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-002140-010-100 - Vtech Cordless Phone with Digital Answering System and Caller ID | User Manual ( - Page 69
User's manual www.vtechphones.com Model: CS5121
±
Congratulations
on purchas±ng your new VTech product.
Before us±ng th±s telephone, please read the
Important safety instructions
on page 46 of th±s manual.
Th±s manual has all the feature operat±ons and troubleshoot±ng necessary to ±nstall and operate
your new VTech telephone. Please rev±ew th±s manual thoroughly to ensure proper ±nstallat±on
and operat±on of th±s ±nnovat±ve and feature r±ch VTech product. For support, shopp±ng, and
everyth±ng new at VTech, v±s±t our webs±te at www.vtechphones.com.
In Canada, please v±s±t www.vtechcanada.com.
The ENERGY STAR
®
program (www.energystar.gov) recogn±zes and encourages
the use of products that save energy and help protect our env±ronment. We are
proud to mark th±s product w±th the ENERGY STAR
®
label ±nd±cat±ng ±t meets the
latest energy eff±c±ency gu±del±nes.
T
Compatible with
Hearing Aid T-Coil
TIA
-1083
Telephones ±dent±f±ed w±th th±s logo have reduced no±se and ±nterference when
used w±th most T-co±l equ±pped hear±ng a±ds and cochlear ±mplants. The TIA-1083
Compl±ant Logo ±s a trademark of the Telecommun±cat±ons Industry Assoc±at±on.
Used under l±cense.