Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst
Vtech Expandable Three Handset Cordless Phone System with Digital Answering System and Caller ID Manual
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- Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 1
User's manual w w w.v t e c h p h o n e s .c o m Models: DS6221/DS6221-2/ DS6221-3/DS6221-4/ DS6221-5/DS6222-4/ DS6222-5 - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 2
using this telephone, please read the Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 3
21 Edit a directory entry 22 Delete from the directory............22 About caller ID 23 Call log 24 Missed calls indicator 24 Review the call log from redial 27 Answering system operation...28 Answering system and voicemail 28 Message capacity 28 Turn the answering system on or off - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 4
Handset and telephone base indicators 36 Battery 37 Expand your telephone system...38 Add and register a handset (optional 38 Replace a handset 39 Troubleshooting 40 Important safety instructions......46 Operating range 47 Maintenance 47 About cordless telephones.........48 The RBRC® seal 48 - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 5
packaging in the event warranty service is necessary. Charger and for DS6221-5 and DS6222-5) Wall bracket Telephone line cord Telephone base power adapter Battery (1 for and DS6222-5) Telephone base User's manual Quick start guide To purchase replacement batteries or power adapters - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 6
switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 7
Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 8
2. If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall bracket hole. Route power cord out of the bottom of the telephone. 3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 9
power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the black plastic wall bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 3. See Telephone base and charger installation on page 2. - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 10
to switch between speakerphone and handset (page 13). Press to make or answer a call (page 13). During a call, press to receive an and hold to insert a dialing pause (page 19). CID / VOL (caller ID/volume) Press to review the call log when the telephone is not in digits when predialing (page 13). - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 11
). VOICEMAIL light Flashes when you have new voicemail. Voicemail service is offered by your local telephone company, and is different from answering system messages (page 10). VOL Press to adjust the volume during playback (page 30). When the phone is not in use, press to adjust the telephone base - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 12
the desired ringer tone. A sample of each ringer tone plays as you scroll through the choices. 4. Press MENU/SELECT to confirm your selection. ANS. SYSTEM DIRECTORY CALL LOG RINGER VOLUME >RINGER TONE RINGER TONE 1 If you turn off the ringer volume, you will not hear ringer tone samples. Key tone - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 13
answering system, set the date and time as follows. If you subscribe to caller ID service, caller ID information. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >SET DATE/TIME, then press MENU/SELECT. 3. Press the dialing keys (0-9) to enter a two-digit - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 14
SET DATE/TIME To manually turn off these indicators service provider for details. • Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 28. Home area code If you dial your local calls using only seven digits - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 15
/SELECT. 5. Press or to choose from 2, 4, 6 or TOLL SAVER, then press MENU/SELECT to confirm your selection. Remote code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99. 1. Press - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 16
the tone. Press 5 when you are done." 7. After the tone, speak towards the microphone of the handset. 8. Press 5 when finished. 9. The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 17
Telephone operation Make a call 1. Press or . You hear a dial tone. 2. Dial the number. Predial a call 1. Dial the number. 2. Press or . Answer a call Press , or any of the dialing keys (0-9, #, *). • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • When predialing ( - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 18
screen temporarily shows MICROPHONE ON. PHONE 0:00:00 MUTED Ringer mute When Call waiting When you subscribe to call waiting service from your telephone company, you hear an between calls. Find handset Use this feature to page all system handsets. 1. Press FIND HANDSET on the telephone base. All - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 19
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 20
ringer. • You can use a maximum of four handsets at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call. Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there will be an alert - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 21
and both handsets now show INTERCOM. You can now have a private conversation between the system INTERCOM handsets. • If you want to cancel an intercom call and reconnect to the outside call before the other handset answers, press , or INT on your originating handset. • If the other handset does not - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 22
Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. DIRECTORY EMPTY • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 23
keys to enter the number. • Press MUTE/REMOVE to backspace and erase a digit. • Press and hold MUTE/REMOVE to erase the entire entry. • Press to SELECT to move to the name. The screen shows ENTER NAME. ANS. SYSTEM >DIRECTORY CALL LOG RINGER VOLUME RINGER TONE REVIEW >STORE ENTER NUMBER _ ENTER - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 24
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number key 1 2 3 4 5 6 7 8 9 1 1 # , , - - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 25
the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice. >REVIEW STORE 2. Press or to browse. Alphabetical search VTECH 595-9511 To start an alphabetical search: 1. Press when the handset is not in use. -OR- Press MENU/SELECT when the handset is not in - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 26
select an entry. The screen shows EDIT NUMBER. EDIT NUMBER 4. Use the dialing keys to edit the number. • Press MUTE/REMOVE to backspace and erase a digit. 595-9511_ • Press and hold MUTE/REMOVE to erase the entire entry. • Press to move the cursor to the left or to the right. • Press - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 27
About caller ID This product supports caller ID services provide by most local telephone service companies. Depending on your service subscription, you may see the caller's number, or the caller's name and number that are sent by the telephone company after the first or second ring. Caller ID allows - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 28
to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log. • The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 29
call log. VTECH 595-9511 - 12/25 ANS. SYSTEM DIRECTORY >CALL LOG RINGER digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 30
keys to edit the number. • Press MUTE/REMOVE to backspace and erase a digit. • Press and hold MUTE/REMOVE to erase the entire entry. • Press in the directory, the handset shows ALREADY SAVED. • If there is no caller ID information, the handset shows UNABLE TO SAVE. Delete from the call log To - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 31
is blocking the name and number. UNKNOWN NAME This caller's name is unavailable. UNKNOWN NUMBER This caller's number is unavailable. UNKNOWN CALLER No information is available about this caller. LONG DISTANCE OR L (before the caller's number) It is a long distance call. Redial list The - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 32
, follow the instructions provided by your voicemail service provider. To listen to messages recorded on your digital answering system, see page 30. If you subscribe to a voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 33
the telephone base: • Press ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, it announces, "Calls will be answered." When the answering system is turned off, it announces, "Calls will not be answered." To turn on or off with a handset: 1. Press MENU/SELECT - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 34
operation New message indication The message window on the telephone base flashes and shows on the handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages. Message playback If - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 35
Answering system operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, "To delete all old messages, press DELETE again." Press X/DELETE again. All previously heard messages are erased and - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 36
old message playback. Telephone base speaker volume level while adjusting. The system is answering a call, or recording a memo or announcement. Telephone is answering a call or being accessed remotely. The answering system is being programmed. Telephone base ringer level while adjusting. When the - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 37
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 11 to change it. 1. Dial your telephone number from any touch tone telephone. 2. When the system plays - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 38
models with two handsets) Calling another handset. CONNECTING... The cordless handset is searching for the telephone base. CHARGING The handset ENDED You have just ended an intercom call. LINE IN USE A system handset or another telephone on the same line is in use. LIST FULL The directory - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 39
CALL **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER UNABLE TO CALL TRY AGAIN UNABLE TO SAVE XX MISSED CALLS There is no telephone line connected. Communication between You are attempting to save a caller ID entry with no name or number. There are unreviewed calls in your call log. 35 - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 40
when there is an incoming call or another telephone sharing the same line is in use. On when the handset is in use. VOICEMAIL ANS ON/OFF Flashes when you have new voicemail from your telephone company. On when the answering system is on. Handset icons ANS ON MUTE MSG#[ 1/13] NEW NEW - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 41
materials. • Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. • Observe proper polarity orientation between the battery and metallic contacts. • To prevent fire or shock hazard, do not - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 42
Expand your telephone system The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system system - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 43
register each handset. To make de-registration easier, read all of the instructions on this page before you begin. To de-register all handsets: 1. Press The IN USE light flashes for approximately seven seconds. 3. All system handsets show CONNECTING... The de-registration process takes about 10 - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 44
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service Make sure the telephone line cord is plugged firmly up to one minute for the cordless handset and telephone base to synchronize the problem is probably in the wiring or the local service. - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 45
base. • There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 46
Troubleshooting service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems can cause interference to your cordless telephone. Install your telephone as - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 47
an area which supports caller ID. • Both you and the caller's telephone companies must use equipment compatible with the caller ID service. • The caller ID information shows after the first or second ring. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 48
Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 25 for instructions on changing the number. • If you dial seven digits for - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 49
Appendix Troubleshooting The messages on the answering system are very difficult to hear. • Press VOL o��n��th�e��t�e�le��p�h�o�n��e�b��a�s�e��o�r�h�a��n�d�s�e�t��to��i�n�c�r�e�a�s�e��t�h�e��s�p�e�a�k�e��r�v�o�l�u�m��e�. The answering system does not record messages. • Make sure the answering system - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 50
service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 51
press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so LINE CORD FROM THE WALL. Then remove the telephone by the unplugged - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 52
not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 53
accordance with the Product operating instructions. This limited warranty extends service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 54
. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 55
20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and a single line and an RJ14 jack for two lines. See Installation Instructions in the user's manual. The Ringer unplugged from the modular jack until the problem has been corrected. Repairs to this - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 56
service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem is equipped with a corded or cordless handset, it is hearing aid emergency numbers, please: Remain on the line and briefly explain the reason for the - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 57
requirements Handset: 2.4V 500mAh Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA Memory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 24 - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 58
21 Announcement 12 Answer a call 13 Answer an incoming call during an intercom call 16 Answering system 28 B Battery 3, 37 C Caller ID 23 Call DSL filter 2 E Edit a directory entry 22 End a call 13 Expand your telephone system 38 F Find handset 14 H Handset display screen messages 34 Handset icons - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 59
entry 19 Store from redial 19 T Technical specifications 53 Telephone base installation 2 Telephone base layout 7 Telephone base lights 36 Telephone base ringer volume 29 Troubleshooting 40 Turn the answering system on or off 29 V Voicemail 10 Volume 8, 13, 29 W Wall mounting 4 Warranty 49 55 - Vtech Expandable Three Handset Cordless Phone System with Digital Answering Syst - Page 60
TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91
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User’s manual
www.vtechphones.com
Models:
DS6221/DS6221-2/
DS6221-3/DS6221-4/
DS6221-5/DS6222-4/
DS6222-5