Vtech VS112-17 User Manual

Vtech VS112-17 Manual

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  • Vtech VS112-17 | User Manual - Page 1
    VS 112-2 112-27 112-3 112-37 112-4 112-47 Click on the in the manual to watch the video tutorials. Scan the QR code to go and subscribe our tutorial channel User's manual
  • Vtech VS112-17 | User Manual - Page 2
    safety instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping
  • Vtech VS112-17 | User Manual - Page 3
    service facility under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled onto the product. • If the product has been exposed to rain or water. • If the product does not operate normally by following the operating instructions supporting
  • Vtech VS112-17 | User Manual - Page 4
    this product only in accordance with the instructions and limitations specified in this manual. Precautions for users of implanted cardiac pacemakers interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends
  • Vtech VS112-17 | User Manual - Page 5
    comprenez bien toutes les instructions. 2. Observez toutes les instructions et mises en déposez pas ce téléphone sur un chariot, support ou table chancelants. L'appareil pourrait tomber et être prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas
  • Vtech VS112-17 | User Manual - Page 6
    -circuits provoqués par des matériaux conducteurs. • Rechargez la pile incluse avec cet appareil, selon les instructions et limites spécifiées dans ce guide d'utilisation. Stimulateurs cardiaques implantés dans l'organisme Les simulateurs cardiaques (s'applique uniquement aux téléphones numériques
  • Vtech VS112-17 | User Manual - Page 7
    these batteries at the end of their useful lives, transmis entre le combiné sans fil et le socle par le when taken out of service within the United States and biais d'ondes radio ; il y a donc la possibilité que Canada. vos conversations téléphoniques sans fil soient The RBRC® program provides
  • Vtech VS112-17 | User Manual - Page 8
    line and an RJ14 jack for two lines. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
  • Vtech VS112-17 | User Manual - Page 9
    will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper
  • Vtech VS112-17 | User Manual - Page 10
    voice guide - Date and time (before use) 17 Set up through voice guide - Smart call blocker (before use) 18 Set up through voice guide Answering a call 27 Join a call 27 Join a call in progress 27 Intercom27 Initiate an intercom call 27 Answer an intercom call 27 End an
  • Vtech VS112-17 | User Manual - Page 11
    the phonebook36 Save a caller ID log entry to call block list 37 Review the caller ID log 37 Dial a caller ID log entry 38 Delete caller ID log entries  42 Difference between the built-in answering system and voicemail service42 Use your built-in answering system 43 Turn on or
  • Vtech VS112-17 | User Manual - Page 12
    or without caller Set profile 61 name49 Set Smart call blocker through voice Screening announcements 49 guide 62 Reset all your screening announcements50 Voicemail (via Tlephone service provider)50 Turn off the new voicemail indicators50 Activate and use cell phone's voice app via
  • Vtech VS112-17 | User Manual - Page 13
    of your telephone 78 Set your built-in answering system 70 Avoid rough treatment 78 Set answering system through voice Avoid water 78 guide71 Electrical storms 78 Set remote access code 71 Cleaning your telephone 78 Turn on or off the message alert Technical specifications 79
  • Vtech VS112-17 | User Manual - Page 14
    in case it is necessary to ship your telephone for warranty service. You can add new handsets (VS112-17/ VS112-27/VS112-37/VS112-47) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices NOTE • To purchase replacement batteries or power
  • Vtech VS112-17 | User Manual - Page 15
    up, as indicated. to the DSL filter. • If you subscribe to digital subscriber THIS SIDE UP line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack. MadNeEiDPnOACSWNhIiAOnBNRTaTCNI/1IBB6NaNFUt2ÉatG3RebR
  • Vtech VS112-17 | User Manual - Page 16
    handset cannot be used. • The battery • Charge go to Set the date and time and Set the answering system and Smart call blocker through voice guide section. shows Low has enough without battery and charge to be interruption flashes. used for a short time. (at least 30 minutes). 16
  • Vtech VS112-17 | User Manual - Page 17
    the Smart call blocker and answering system through voice guide. Wait an extra second before dialing. • If the VS112, VS112-2, VS112-3, VS112- 3. Press SELECT to save. 4, VS112-17, VS112-27, VS112-37, VS112-47 telephone, or contact your After setting the date and time, the telephone service
  • Vtech VS112-17 | User Manual - Page 18
    the handset You hear a voice prompt "Hello! This (for VS112) in idle mode. voice guide will assist you with the basic 2. Press p/q to highlight Voice guide, inputting the designated numbers, as then press MENU/SELECT. You hear instructed in the voice guide. a voice prompt, "This voice guide will
  • Vtech VS112-17 | User Manual - Page 19
    Install Mount the telephone base Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to attach to a standard dual-stud telephone wall-mounting plate. 3. If you do not have this wall-mounting plate, you can purchase
  • Vtech VS112-17 | User Manual - Page 20
    Overview Telephone base • ANS ON/OFF • On when the built-in answering system is on. 2 • IN USE • On when the phone is in use, or when the answering system is answering a call. • On when a handset is 1 LCD light indicator being registered. • Flashes when there is an incoming call. •
  • Vtech VS112-17 | User Manual - Page 21
    6 / FIND • Press the button to page all system handsets. HANDSET Handset 3 1 Visual ringer indicator • Press to display the 2 MENU/ SELECT menu. • Once in the menu, press to select an item or save an entry or setting. 4 21 • / pVOLUME • Press to show phonebook entries when the
  • Vtech VS112-17 | User Manual - Page 22
    Press and hold to set or dial your voicemail number. • Press to switch to tone 12 dialing temporarily during a call if you have pulse service. • Press to make or answer a call using the speakerphone. 13 • Press to turn on the handset speakerphone, press again to resume normal handset
  • Vtech VS112-17 | User Manual - Page 23
    when the 2 speakerphone is in use. 2 • The battery is charging. 3 • The battery is fully charged. 4 • Handset ringer is off. • New voicemail 5 received from your telephone service provider. 6 Ofx • There are new caller ID log entries. 23
  • Vtech VS112-17 | User Manual - Page 24
    Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, and
  • Vtech VS112-17 | User Manual - Page 25
    Operate End a cell call Make, answer or end a cell Press , or put the handset in the call telephone base or charger. Make a cell call NOTES • The handset displays Unable to call if 1. Press on the handset. The your cell phone is in use. handset displays Select a device. • You can also use
  • Vtech VS112-17 | User Manual - Page 26
    the telephone number in the to keep the device within 15 feet of the phonebook. telephone base for optimal performance. Please see the user's manual of your Press 1 repeatedly if you need to add Bluetooth headset for more information. or remove 1 in front of the telephone number before dialing
  • Vtech VS112-17 | User Manual - Page 27
    the paired • Press VOICE/ CALL BLOCK (For VS112-0 / VS112 Series only) on the handset or telephone base. The device. Refer to the user's manuals of the respective product for more information. screen displays handset is already on a call, handsets now show Intercom. • press or on another 27
  • Vtech VS112-17 | User Manual - Page 28
    The destination handset rings and shows HS X is calling. NOTES 4. Toanswertheintercomcallontheother • For cordless headsets and speakerphones, refer to the corresponding user's manual on how to answer and end an intercom call. • You can cancel the intercom call before it is answered by pressing
  • Vtech VS112-17 | User Manual - Page 29
    • Only one intercom call can be To silence the handset ringer established at a time. Sound Press or MUTE/DELETE on the Use speakerphone handset. The handset screen shows Ringer muted. During a call, press to switch between the speakerphone and normal Find handset handset use. Page/ find
  • Vtech VS112-17 | User Manual - Page 30
    answering system, on a call (intercom Phonebook | Phonebook call or outside call), or out of range, that handset does not beep when entry paged. Add a phonebook entry • You cannot use the find handset feature while the telephone base is 1. Press MENU/SELECT on the handset playing messages or
  • Vtech VS112-17 | User Manual - Page 31
    • Press p/q to move the cursor to the left or right. • Press 0 to add a space. • Press MUTE/DELETE on the handset to erase a character. • Press and hold MUTE/DELETE on the handset to erase all characters. • Press to change the next letter to upper or lowercase. 7. Press MENU/SELECT to
  • Vtech VS112-17 | User Manual - Page 32
    Delete all phonebook entries 3. Press MENU/SELECT to save the 1. Press MENU/SELECT on the handset when in idle mode. number. • The screen shows Enter name briefly and then the current name 2. Press p/q to scroll to Phonebook, of the entry. then press MENU/SELECT. 4. Edit the characters. 3.
  • Vtech VS112-17 | User Manual - Page 33
    letter is shown. 3. When the desired redial enry • The names appear in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your displays, press or to dial using the home line, or press to dial using the cell line. phonebook: - OR - If you press 5 (JKL)
  • Vtech VS112-17 | User Manual - Page 34
    waiting on the home line • You can press the new call. or to take If you subscribe to call waiting service • If the telephone is screening a home from your telephone service provider, call, the call waiting call will be and someone calls while you are already ignored and logged as missed call
  • Vtech VS112-17 | User Manual - Page 35
    blocker is applicable to home calls Chain dialing is useful if you wish to only. access other numbers (such as bank account numbers or access codes) from Predial via home call and cell call the phonebook, caller ID log or redial Predial a home call list. Enter the telephone number, then
  • Vtech VS112-17 | User Manual - Page 36
    Access the redial list while on a call 1. Press REDIAL/PAUSE. 2. Press p, q or REDIAL/PAUSE until the desired number displays. 3. Press MENU/SELECT to dial the displayed number. • Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a P appears). • Press MUTE/DELETE to erase a digit. •
  • Vtech VS112-17 | User Manual - Page 37
    6. Use the dialing keys to to add or edit • Only one handset or the telephone the name. base can review the caller ID log at 37
  • Vtech VS112-17 | User Manual - Page 38
    is in the format sent by the telephone Delete caller ID log entries service provider. It usually delivers 10-digit telephone numbers (area 1. Search for phonebook, the name appears as it is delivered by the telephone service provider. To delete all entries Missed call indicator 1. Press MENU
  • Vtech VS112-17 | User Manual - Page 39
    that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices. Pair and connect a cell phone 1. Choose a slot to pair the cell phone. Press and
  • Vtech VS112-17 | User Manual - Page 40
    this happens, follow the prompts on your cell phone and your VS112- NOTES 17/ VS112-27/ VS112-37/ VS112-47 to • The pairing process may take up to complete the pairing process. one minute. If the pairing process • Refer to the user's manual of your cell fails, try again. phone on how to search
  • Vtech VS112-17 | User Manual - Page 41
    memory first, and then VS112-2/ VS112-3/ VS112-4. download from your cell phone Download a cell phonebook memory. For more information on how to transfer contacts from your 1. Press MENU/SELECT on the handset SIM card to your cell phone memory, in idle mode. see the user's manual of your cell
  • Vtech VS112-17 | User Manual - Page 42
    -in answering 3. If you need to disconnect a paired system and voicemail service cell phone from the telephone base, refer to the user's manuals of your cell Your telephone has separate indicators phone for instructions to disconnect a for two different types of voice messages: Bluetooth device
  • Vtech VS112-17 | User Manual - Page 43
    . Storage Your messages will not be deleted automatically. You have to delete your messages manually. Your messages may be automatically deleted after a period of time. Contact your telephone service provider for more details. When you When you received new received new messages, messages
  • Vtech VS112-17 | User Manual - Page 44
    set the date and time correctly. Refer phone has voicemail, callers can leave to Set date and time for more details. messages with that voicemail service. To listen to messages at the base If your answering system is turned off and you change any of its settings, the 1. Press on the
  • Vtech VS112-17 | User Manual - Page 45
    • Press to stop the playback. To listen to messages at the handset Delete all messages Using the base 1. Press MENU/SELECT on the handset 1. Press in idle mode. The in idle mode. telephone announces, "To delete all 2. Press MENU/SELECT again to select old messages, press DELETE again." Play
  • Vtech VS112-17 | User Manual - Page 46
    remote access code (19 is the default call ends automatically. code). • If the memory is full, the answering • The system automatically system answers after 10 rings and announces the number of new or announces, "Memory is full. Enter old messages (if any), and then the remote access code."
  • Vtech VS112-17 | User Manual - Page 47
    . Press MENU/SELECT to screen the call on your handset. The handset shows the caller's information. If you do not subscribe to caller ID service, the handset shows Screening.... Options while a message is being recorded • Press p/VOLUME/q on the handset to adjust the call screening volume. 47
  • Vtech VS112-17 | User Manual - Page 48
    Announcement 2. Press p/q to scroll to Screening annc, Your outgoing announcement plays and then press MENU/SELECT. whencallsareansweredbytheanswering 3. Press MENU/SELECT to select Recyour system. The telephone has a default name. The system announces,"Record outgoing announcement, "Hello,
  • Vtech VS112-17 | User Manual - Page 49
    4. The screen displays Play [2] Del [3] Rec 3. Press p/q to scroll to Play annc, then [7] and it announces, "To play, press press MENU/SELECT. 2. To record, press 7." Press 3 to delete 4. Press MENU/SELECT again to select your recorded announcement. The w/o Caller name. handset displays Annc deleted
  • Vtech VS112-17 | User Manual - Page 50
    Calls to this number are being screened Voicemail (via by Smart call blocker. If you're a family member, friend or invited caller, please service provider) Tlephone press pound to be connected. If you're a solicitor, please hang up now." When you received a voicemail, the handset and the
  • Vtech VS112-17 | User Manual - Page 51
    voicemail indicator off. Operation System (Versions supported) iOS Android (8 or (4 or above make sure you checked the • Your telephone service provider following: voicemail might alert you to logged in to the applications on the VS112/ VS112-2/ VS112-3/ VS112- your cell phone that you will
  • Vtech VS112-17 | User Manual - Page 52
    default voice app. For detailed instructions, refer to your cell phone user's manual, or contact your cell phone's handset, and then wait phone may not support the remote for feedback. Make reply to the speakerphone and topics if you encounter any problems. listen to the feedback through the •
  • Vtech VS112-17 | User Manual - Page 53
    phone's prompt in time, the handset Smart call blocker screen will return to idle, and the icon will disappear. You can restart Turn on or off Smart call blocker by following Steps 1-3 mentioned above. The Smart call blocker feature is set to • If you receive a landline or cell on by default.
  • Vtech VS112-17 | User Manual - Page 54
    Allowed calls Blocked calls If Smart call blocker is on, the following If Smart call blocker is on, incoming home types of incoming calls can get through to or cell calls with numbers saved in your you and ring on your telephone system. block list will not ring. The telephone • Home calls with
  • Vtech VS112-17 | User Manual - Page 55
    an unknown number remotely. Screen unknown home calls asks whether you want to answer or reject the call, or to forward the call to the answering system. If Smart call blocker is on, and you have set profile to screen unknown home calls, the telephone plays a screening announcement to the caller
  • Vtech VS112-17 | User Manual - Page 56
    announcing the caller's name, you can press to mute the ringer. • After you picked up a screened home call and the telephone is announcing the screening options, you can press to hang up the call. • If Smart call blocker is on and you receive a call waiting home call: • Smart call blocker will not
  • Vtech VS112-17 | User Manual - Page 57
    Screen robocalls messages, for example, robocalls and telemarketing calls. If Smart call blocker is on, and you have set profile to screen robocalls, the telephone plays a screening announcement to the caller when receiving the following incoming home calls. It asks the caller to press the pound
  • Vtech VS112-17 | User Manual - Page 58
    block list or allow list. It also checks Screened call options whether the caller name is in After the telephone screen a home call the star name list. After that, The and starts ringing, the handset screen telephone then displays the caller ID information or "Blocked call" displays Screened
  • Vtech VS112-17 | User Manual - Page 59
    NOTES Block calls | Call block list • For home calls that are "out of area", Add a call block entry "Private", or without caller ID, only options 1 and 4 will be available. 1. Press MENU/SELECT to enter the The telephone announces "To main menu when it is not in use. answer the call, press 1.
  • Vtech VS112-17 | User Manual - Page 60
    name, use the dialing keys to enter a • Press MUTE/DELETE on the name (up to 15 characters). Press a key handset to erase a digit. repeatedly until the desired character • Press and hold MUTE/DELETE to appears. The first character of every erase all digits. word is capitalized. • Press and
  • Vtech VS112-17 | User Manual - Page 61
    Block unknown calls 1. Press MENU/SELECT to enter the main menu when the handset is not in use. 2. Press p/q to scroll to Smart call blk, then press MENU/SELECT. 3. Press p/q to scroll to Set profile, then press MENU/SELECT. 4. Pressp/q toselectBlockunknown, then press MENU/SELECT. Unblock a
  • Vtech VS112-17 | User Manual - Page 62
    Set Smart call blocker through voice • This profile setting sets the guide telephone to allow all unknown home calls to get through and This be robocalls that you do not want to miss. For example, as instructed in the voice guide. • Press 1 if you want to screen home calls with telephone
  • Vtech VS112-17 | User Manual - Page 63
    list. (See Block list). • You can press on the handset to quit the voice guide at any time. • After a power outage, the telephone base prompts you to set base will prompt if you want to set up Smart call blocker via voice guide. Press MENU/SELECT to start the setup. Star name entry/ list Add a
  • Vtech VS112-17 | User Manual - Page 64
    handset or X on the telephone Delete all star name entries base to erase a character. • Press and hold MUTE/DELETE on the handset or X on the telephone base to erase all characters. • Press to change the next 1. Press MENU/SELECT to enter the main menu when the handset is not in use. Then,
  • Vtech VS112-17 | User Manual - Page 65
    Save a caller ID log entry to star name Allow entry/ list list Add an allow entry 1. Search for the desired caller ID log entry. Add numbers that you want to allow their calls to get through to you. The 2. When the desired entry displays, allow list stores up to 200 entries. press MENU/
  • Vtech VS112-17 | User Manual - Page 66
    name (up to 15 characters). Press a key MENU/SELECT. repeatedly until the desired character 3. Press p/q to highlight Delete appears. The first character of every all, then press MENU/SELECT. The word is capitalized. handset shows Delete all?. • Press p/q to move the cursor to the left or
  • Vtech VS112-17 | User Manual - Page 67
    the left or right. the name. • Press 0 to add a space. • The screen displays Enter name • Press MUTE/DELETE on the along with the name to be handset or X on the telephone edited. base to erase a character. • Press and hold MUTE/DELETE on the handset or X on the telephone base to erase all
  • Vtech VS112-17 | User Manual - Page 68
    Block entry/ list Add a block entry Add numbers that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries. 1. Press MENU/SELECT to enter the main menu when the handset is not in use. Then, press p/q to scroll to Smart call blk. Press MENU/SELECT. 2. Press
  • Vtech VS112-17 | User Manual - Page 69
    • Press p/q to move the cursor to the left or right. • Press MUTE/DELETE on the handset or X on the telephone base to erase a digit. • Press and hold MUTE/DELETE on the handset or X on the telephone base to erase all digits. • Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a P
  • Vtech VS112-17 | User Manual - Page 70
    5. To edit the name: Review block list • Press p/q to move the cursor to the left or right. • Press 0 to add a space. • Press MUTE/DELETE on the handset or X on the telephone base to erase a character. • Press and hold MUTE/DELETE on 1. Press MENU/SELECT to enter the main menu when the handset is
  • Vtech VS112-17 | User Manual - Page 71
    can press on the handset must delete some messages before to quit the voice guide at any time. recording new ones. • After a power outage, the system by digit number. inputting designated numbers, as -OR- instructed in the voice guide. Press p/q to scroll to a desired two-digit number. 6.
  • Vtech VS112-17 | User Manual - Page 72
    is on. 5. Press MENU/SELECTto confirm. • Message alert tone setting is on. • There are new messages. NOTE • If in the future, your telephone service Area code settings provider requires you to dial ten Set home area code digits to make a local call (area code + telephone number), you need
  • Vtech VS112-17 | User Manual - Page 73
    temporarily during a call. Ringer This is useful if you need to send touchtone signals to access your telephone Set ringer tone banking or long distance services. You can select the ringer tones for incoming home and cell calls. During a call To set the ring tone on home line 1. Press on the
  • Vtech VS112-17 | User Manual - Page 74
    2. Press p/q to highlight Ringers, then If you subscribe to caller ID service, the press MENU/SELECT. day, month and time are set automatically 3. time. 5. Press MENU/SELECT to save. To set the date and time manually Telephone base ringer volume 1. Press MENU/SELECT in idle mode. 2. Press
  • Vtech VS112-17 | User Manual - Page 75
    keys. Sound settings 4. Enter the day using the dialing keys. Set number of rings 5. Enter the year using the dialing keys, You can set the answering system to then press MENU/SELECT to move answer an incoming call after two, three, on to set the time. four, five, or six rings. You can also
  • Vtech VS112-17 | User Manual - Page 76
    on the to enter the QUIET mode setting cell phone affects your cell call volume screen. The screen shows Quiet: _ _ on the VS112-17/VS112-27/VS112-37/ hours [1-12]. VS112-47 handsets. 2. Use the dialing keys to enter the desired number of hours (1-12) you To adjust the listening volume of
  • Vtech VS112-17 | User Manual - Page 77
    27/VS112-37/VS112-47 handsets then press MENU/SELECT. (purchased separately) to your VS112/ 4. Press p/q to select On or Off. 5. Press MENU/SELECT to confirm. VS112-2/VS112-3/VS112-4 telephone system. Your telephone system supports register HS... and ... see manual alternately. press and hold
  • Vtech VS112-17 | User Manual - Page 78
    fails, Registration failed General product care appears on the handset screen. The handset shows To register HS, see Taking care of your telephone manual and the telephone base returns to idle mode. This may take up to five Your cordless telephone contains minutes to occur. Please start again
  • Vtech VS112-17 | User Manual - Page 79
    Technical DECT 6.0 digital technology specifications The VTech DECT 6.0 products offer unsurpassed range performance and Frequency control Transmit frequency Channels Nominal effective range • Crystal controlled PLL synthesizer • Handset: 1921.536-1928.448 MHz • Telephone base: 1921.5361928.448
  • Vtech VS112-17 | User Manual - Page 80
    is subject to question, visit our U.S. website at external factors www.vtechphones.com or call and individual usage. 1 (800) 595-9511 for customer service. In Canada, go to phones.vtechcanada. com or call 1 (800) 267-7377. My telephone does not work at all. Make sure the telephone
  • Vtech VS112-17 | User Manual - Page 81
    81
  • Vtech VS112-17 | User Manual - Page 82
    and in accordance with the Product operating instructions. This limited warranty extends only to the to the extent that the problem is caused by use with Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. 1.
  • Vtech VS112-17 | User Manual - Page 83
    the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and for any damage or loss resulting from the use of this user's manual. VTech Communications, Inc. and its suppliers assume no responsibility for
  • Vtech VS112-17 | User Manual - Page 84
    Go to www.vtechphones.com (US) to register your product for enhanced warranty support and the latest VTech product news. Go to phones.vtechcanada.com (Canada) for the latest VTech product news. Specifications are subject to change without notice. ©
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VS
112-2
112-27
112-3
112-37
112-4
112-47
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