Vtech VT6129-31 User Manual

Vtech VT6129-31 - V-Tech Dect 6.0 Three Handset Cordless Phone System Manual

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  • Vtech VT6129-31 | User Manual - Page 1
    User's manual www.vtechphones.com Models: CS6128-31/CS6128-42/CS6129-2/ CS6129-3/CS6129-4/CS6129-31/ CS6129-32/CS6129-41/CS6129-52/ CS6129-54
  • Vtech VT6129-31 | User Manual - Page 2
    using this telephone, please read the Important safety instructions on page 54 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech VT6129-31 | User Manual - Page 3
    directory 27 About caller ID 28 Call log 29 Missed calls indicator 30 Review the call log 30 Make a call log entry ready to dial 31 Dial a call log entry 31 Save a call log entry to the directory 32 www.vtechphones.com ii
  • Vtech VT6129-31 | User Manual - Page 4
    and telephone base indicators 51 Answering system set up 39 Battery 53 Set number of rings 39 Important safety instructions 54 Set telephone base ringer 40 Troubleshooting 55 Set remote access code 40 Operating range 65 Set message alert tone 41 Maintenance 65 Outgoing announcement
  • Vtech VT6129-31 | User Manual - Page 5
    service is necessary. 3. Telephone base 2. Batteries power adapter (2 for CS6129-2, 1. Battery compartment covers 3 for CS6128-31, CS6129-3, CS6129-31 -31, CS6129-3, CS6129-31 and CS6129-32, 3 for CS6128-42, CS6129-4 and CS6129-41, 7. Telephone base 8. Quick start guide 9. User's manual
  • Vtech VT6129-31 | User Manual - Page 6
    a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Telephone wall jack Telephone base power adapter DSL filter (not
  • Vtech VT6129-31 | User Manual - Page 7
    Getting started Getting started Basic operation Battery installation and charging Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When the battery power
  • Vtech VT6129-31 | User Manual - Page 8
    base is ready for desktop use. �If��w�a��ll��m��o�u�n��ti�n�g��i�s��d�e��s�ir�e��d�, obtain appropriate hardware to be used as mounting studs, and follow the instructions below: 1. Fasten two mounting studs (not included) on the wall where you want to mount the telephone base. The width between the
  • Vtech VT6129-31 | User Manual - Page 9
    Getting started Getting started Basic operation Handset layout CHARGE light CID (caller ID) • On when the handset is charging in the telephone base or charger. (Directory) • Press to enter the directory when the telephone is not in use. • While in the menu, press to scroll up. • During a call,
  • Vtech VT6129-31 | User Manual - Page 10
    line is in use. • On when the handset is in use. VOICEMAIL light • Flashes when you have new voicemail. Voicemail is offered by your telephone service provider. SET UP • Press to enter the set up menu (pages 39-41). ANNC • Press to enter announcement mode (pages 42-43). CLOCK • Press to
  • Vtech VT6129-31 | User Manual - Page 11
    Telephone seBtatisnigc soperation Telephone settings Ringer volume (handset) You can change the ringer volume to a comfortable level, or turn the ringer off. To adjust the ringer volume: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select >RINGER VOLUME,
  • Vtech VT6129-31 | User Manual - Page 12
    • If the ringer volume is turned off, then you will not hear ringer tone samples. Telephone settings Ringer tone This menu allows you to choose from different ringer tones. To choose a ringer tone: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select >
  • Vtech VT6129-31 | User Manual - Page 13
    Telephone settings Telephone seBtatisnigc soperation Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select >KEY TONE, then press MENU/
  • Vtech VT6129-31 | User Manual - Page 14
    company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages company will continue to send the signal that will turn on the indicators. To manually turn off these indicators: 1. Press MENU/SELECT to display the menu when the
  • Vtech VT6129-31 | User Manual - Page 15
    hold MUTE/REMOVE to delete the entire entry. 4. Press MENU/SELECT to confirm. You will hear a confirmation tone. • If, in the future, your telephone service provider requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE
  • Vtech VT6129-31 | User Manual - Page 16
    • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (p will be displayed). Telephone operation Make
  • Vtech VT6129-31 | User Manual - Page 17
    a call, press VOL or VOL to adjust the listening volume to a comfortable level. Mute The mute function allows you to hear the other party while the other party cannot hear you. 1. During a call, press MUTE/REMOVE on the handset. MUTED will be temporarily displayed on the screen, along with the
  • Vtech VT6129-31 | User Manual - Page 18
    Telephone operation Call waiting If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while you're on another call. Press /FLASH to
  • Vtech VT6129-31 | User Manual - Page 19
    TelBeapshiconoepeorpateiorantion Telephone operation Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access numbers other than phone numbers (such
  • Vtech VT6129-31 | User Manual - Page 20
    • If the destination handset does not answer the intercom call within 100 seconds, is in the directory, call log, is on a call, or out of range, the originating handset screen will display UNABLE TO CALL TRY AGAIN and return to idle mode. 16 Telephone operation Intercom The intercom feature
  • Vtech VT6129-31 | User Manual - Page 21
    Telephone operation TelBeapshiconoepeorpateiorantion Conference call You can conference two system handsets on a call. When one handset is on a call: • Press /FLASH or -OR- For model CS6129-2 on another handset to join the call. 1. Press INT to initiate an intercom call. The screen displays
  • Vtech VT6129-31 | User Manual - Page 22
    destination handset, press /FLASH, , INT or any dialing keys (0-9, #, *) on the destination handset. 4. Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. CALLING OTHER HANDSET OTHER HANDSET IS CALLING 5. Press
  • Vtech VT6129-31 | User Manual - Page 23
    at the destination handset, press /FLASH, , INT or any dialing keys (0-9, #, *) on the destination handset. 5. Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. 6. Press OFF/CLEAR on the originating handset, or
  • Vtech VT6129-31 | User Manual - Page 24
    the destination handset, press /FLASH, , INT or any dialing keys (0-9, #, *) on the destination handset. 4. Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. 5. Press INT repeatedly on the originating handset to
  • Vtech VT6129-31 | User Manual - Page 25
    the destination handset, press /FLASH, , INT or any dialing keys (0-9, #, *) on the destination handset. 5. Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. 6. Press INT repeatedly on the originating handset to
  • Vtech VT6129-31 | User Manual - Page 26
    • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset will affect the directory on all handsets. Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters
  • Vtech VT6129-31 | User Manual - Page 27
    Telephone operation TelBeapshiconoepeorpateiorantion Store a directory entry 1. Press MENU/SELECT twice when the handset is not in use. 2. Press or to select >STORE, then press MENU/SELECT. The screen displays ENTER NUMBER. 3. Use the dialing keys to enter the number. >DIRECTORY CALL LOG •
  • Vtech VT6129-31 | User Manual - Page 28
    • When entering a name in the directory, the first letter of each word will be capitalized automatically. Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the
  • Vtech VT6129-31 | User Manual - Page 29
    search, the next closest matching entry in alphabetical order will be displayed. If necessary, use or to scroll to the desired entry. >REVIEW STORE VTECH 800-595-9511 Dial a directory entry 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired
  • Vtech VT6129-31 | User Manual - Page 30
    Telephone operation Edit a directory entry 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press MENU/SELECT to confirm your selection. The EDIT NUMBER screen displays EDIT NUMBER. 595-
  • Vtech VT6129-31 | User Manual - Page 31
    Telephone operation Delete from the directory 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press MUTE/REMOVE to remove the desired entry. You will hear a confirmation tone.
  • Vtech VT6129-31 | User Manual - Page 32
    you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas. The caller ID features will work only if both you and the caller are in areas
  • Vtech VT6129-31 | User Manual - Page 33
    the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME will be displayed. www.vtechphones.com • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or
  • Vtech VT6129-31 | User Manual - Page 34
    be considered old and kept in the call log. HANDSET X XX MISSED CALLS VTECH 595-9511 3:45 AM NEW 1/02 Review the call log 1. Press CID CALL LOG. 3. Press MENU/SELECT. 4. Press or to browse through the call log. VTECH 595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME • The name (if available),
  • Vtech VT6129-31 | User Manual - Page 35
    the entry. 800-595-9511 1-800-595-9511 595-9511 1-595-9511 595-9511 1-595-9511 800-595-9511 1-800-595-9511 www.vtechphones.com 31
  • Vtech VT6129-31 | User Manual - Page 36
    • See page 26 about editing names and numbers. Telephone operation Save a call log entry to the directory 1. When in the call log, press or to scroll to the desired entry. 2. Press MENU/SELECT. • You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for
  • Vtech VT6129-31 | User Manual - Page 37
    Telephone operation Delete from the call log To delete one entry: 1. When in the call log, press or to scroll to the desired entry. 2. Press MUTE/REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all entries: 1. When in the call log, press and hold MUTE/REMOVE to
  • Vtech VT6129-31 | User Manual - Page 38
    Telephone operation Call log display screen messages Displays: PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER LONG DISTANCE OR L (before the caller's number) When: The caller is blocking the name information. The caller is blocking the telephone number
  • Vtech VT6129-31 | User Manual - Page 39
    TelBeapshiconoepeorpateiorantion Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redial list. • When there are already five entries on the redial list, the earliest entry will be deleted to make room for the latest entry. • Entries are displayed in
  • Vtech VT6129-31 | User Manual - Page 40
    on your digital answering system, press /PLAY/STOP button on the telephone base. If you subscribe to caller ID/call waiting service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two
  • Vtech VT6129-31 | User Manual - Page 41
    Answering system Message capacity The answering system can record and store up to 99 messages. A message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message
  • Vtech VT6129-31 | User Manual - Page 42
    • If you have caller ID service, the clock will be set automatically with incoming calls, but you will need to make sure the year is correct. See Set the clock for instructions on how to set the year, time and day manually. • Press and hold /SKIP or /REPEAT while setting the minutes or year
  • Vtech VT6129-31 | User Manual - Page 43
    system set up The answering system uses voice prompts to guide you through feature set up. Press /PLAY/STOP anytime up mode. If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together.
  • Vtech VT6129-31 | User Manual - Page 44
    • The handset ringer volume is set separately. See page 7 for details. Answering system Set telephone base ringer This feature allows you to select the telephone base ringer volume level. You can choose from HI (high), OF (off) or LO (low). 1. Press SET UP when the phone is not in use, until the
  • Vtech VT6129-31 | User Manual - Page 45
    Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages. The tone will stop when all new messages have been reviewed. To set the message alert tone: 1. Press SET UP when the phone is not in use, until the system announces the
  • Vtech VT6129-31 | User Manual - Page 46
    • Your announcement can be up to 90 seconds in length. • Announcements shorter than two seconds will not be recorded. Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a
  • Vtech VT6129-31 | User Manual - Page 47
    Answering system Play your announcement 1. Press ANNC when the phone is not in use, and the system will announce "Announcement. Press PLAY or press RECORD." 2. Press /PLAY/STOP to play. You can press /PLAY/STOP again to stop the playback. Delete your announcement 1. Press ANNC when the phone is not
  • Vtech VT6129-31 | User Manual - Page 48
    • If the system has less than five minutes of recording time left, the remaining time will be announced. • If F and number of messages are flashing in the message window, the memory is full. You will have to delete some messages before new ones can be recorded. • Only old messages can be deleted.
  • Vtech VT6129-31 | User Manual - Page 49
    Basic oApenrsawtioenring system Answering system Delete all messages Press X/DELETE when the phone is not in use. The system will announce "To delete all old messages, press DELETE again." Press X/DELETE again. All previously heard messages will be erased and the system will announce "All old
  • Vtech VT6129-31 | User Manual - Page 50
    Answering system Call screening You can listen at the telephone base to a caller leaving a message. However, if you want to silence the telephone base when messages are being recorded, set the telephone base volume to its lowest level (1). Remember to raise the volume in order to hear your messages
  • Vtech VT6129-31 | User Manual - Page 51
    Answering system Message window displays Window displays: 0 1-99 0-99 (flashing) 1-99 & F (alternating) 1-99 (counting) 99 (flashing) 1-99 (flashing) 1-99 1-8 10-99 02, 04, 06, tS -- -- (flashing) HI, LO or OF On or OF Descriptions: No messages. Total number of old message(s) recorded. Total
  • Vtech VT6129-31 | User Manual - Page 52
    • If no key is pressed after entering remote access, new messages will be played automatically. If there are no new messages, all old messages will be played automatically. • Once the new messages have been played, the system will announce the help menu options. If no key is pressed within 20
  • Vtech VT6129-31 | User Manual - Page 53
    Appendix Handset display screen messages ALREADY SAVED The telephone number you have entered is already stored in the directory. CALL LOG EMPTY There are no call log entries. CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for CS6129-2) CONNECTING... Calling
  • Vtech VT6129-31 | User Manual - Page 54
    hear you. MUTED NEW VOICEMAIL You have turned off the handset microphone. The other party cannot hear you but you can hear the other party. There are new voicemail messages from your telephone service provider. NO LINE There is no telephone line connected. NO SIGNAL, CALL ENDED Communication
  • Vtech VT6129-31 | User Manual - Page 55
    same line is in use. • On when the handset is in use. VOICEMAIL • Flashes when you have new voicemail. Voicemail is offered by your telephone service provider. ANS ON/OFF • On when the answering system is on. www.vtechphones.com 51 Appendix
  • Vtech VT6129-31 | User Manual - Page 56
    icons MUTE • Microphone is muted. • Ringer off. NEW • New call log entries. NEW VOICEMAIL • New voicemail received from the telephone service provider. SPEAKER • In speakerphone mode. (Battery indicator) • Cycles (low, medium, and full) when the handset battery is charging. • Flashes when
  • Vtech VT6129-31 | User Manual - Page 57
    burns. • Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. • Observe proper polarity orientation between the battery and metallic contacts. • To prevent fire or shock hazard, do not expose
  • Vtech VT6129-31 | User Manual - Page 58
    service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions
  • Vtech VT6129-31 | User Manual - Page 59
    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem My telephone does not work at all. Low Battery is displayed on
  • Vtech VT6129-31 | User Manual - Page 60
    Troubleshooting Problem new battery. Please refer to the Battery section (page 53) of this user's manual. The CHARGE light is off. • Clean the charging contacts on the handset and either, the problem is in your wiring or local service. Contact your local telephone company. 56 www.vtechphones
  • Vtech VT6129-31 | User Manual - Page 61
    Appendix Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion • . • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). • Other electronic
  • Vtech VT6129-31 | User Manual - Page 62
    Appendix Troubleshooting Problem I cannot dial out. My handset beeps and is not performing normally. dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any
  • Vtech VT6129-31 | User Manual - Page 63
    Appendix Troubleshooting Problem There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. Suggestion • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (Digital Subscriber
  • Vtech VT6129-31 | User Manual - Page 64
    Appendix Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If using the telephone. you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone
  • Vtech VT6129-31 | User Manual - Page 65
    Appendix Troubleshooting Problem Suggestion The system does not receive caller ID or area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with caller ID service. • If you subscribe to high-speed Internet service (Digital Subscriber
  • Vtech VT6129-31 | User Manual - Page 66
    Appendix Troubleshooting Problem Suggestion CONNECTING... is shown in the handset display window. Why don't I get a dial tone when I try to use this telephone? • The handset may be out
  • Vtech VT6129-31 | User Manual - Page 67
    Appendix Troubleshooting Problem Suggestion The messages on the system are very difficult to hear. • Press VOL o��n��th�e��t�e�le��p�h�o�n��e�b��a�s�e��to��i�n�c�r�e�a�s�e��t�h�e��s�p�e�a�k�e��r�v�o�l�u�m��e�. The answering system • Make sure the answering system is
  • Vtech VT6129-31 | User Manual - Page 68
    Appendix Troubleshooting Problem Suggestion The answering system does not respond to remote commands. • Make sure your remote access code is correct (page 40). • Make sure you are calling
  • Vtech VT6129-31 | User Manual - Page 69
    Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the
  • Vtech VT6129-31 | User Manual - Page 70
    's participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions in your area
  • Vtech VT6129-31 | User Manual - Page 71
    and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions
  • Vtech VT6129-31 | User Manual - Page 72
    calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. meet the terms of this limited warranty, VTech will notify you and will request that you substitute equipment, and claims by third parties) resulting from the use of this
  • Vtech VT6129-31 | User Manual - Page 73
    technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This RJ14 jack for two lines. See Installation Instructions in the user's manual. Appendix www.vtechphones.com 69
  • Vtech VT6129-31 | User Manual - Page 74
    not be used with Party Lines. If you have problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions service. The telephone company is required to notify you before interrupting service
  • Vtech VT6129-31 | User Manual - Page 75
    and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 6.30in X 1.89in X 1.22in (160.00mm X 48.00mm X 31.00mm) Telephone base: 5.22in X 4.47in X 2.62in (132.50mm X 113.50mm X 66.50mm) Charger: 3.65in X 3.17in X 1.85in (92.80mm X 80.50mm X 47.00mm
  • Vtech VT6129-31 | User Manual - Page 76
    the call log 33 Delete from the directory 27 Delete your announcement 43 Dial a call log entry 31 Dial a directory entry 25 Dial a redial entry 35 Dialing pause 23, 26 Directory 22 DSL Home area code 11 I Important safety instructions 54 Intercom 16 K Key tone 9 L Language 9 72 www.vtechphones.com
  • Vtech VT6129-31 | User Manual - Page 77
    65 Make a call 12 Make a call log entry ready to dial 31 Message alert tone 41 Message capacity 37 Message playback 44 Message window Telephone base lights 51 Telephone base ringer 40 Transfer an external call 18 Troubleshooting 55 V Volume 7, 13, 40 W Wall mounting 4 Warranty 67 Appendix www.vtechphones
  • Vtech VT6129-31 | User Manual - Page 78
    Appendix Template for wall mounting studs Drill holes through the template for the wall mounting studs. Cut along dotted line. 2.56in (65mm) 74 www.vtechphones.com
  • Vtech VT6129-31 | User Manual - Page 79
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-001849-050-100
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User’s manual
www.vtechphones.com
Models:
CS6128-31/CS6128-42/CS6129-2/
CS6129-3/CS6129-4/CS6129-31/
CS6129-32/CS6129-41/CS6129-52/
CS6129-54