Western Digital My Book User Manual

Western Digital My Book Manual

Western Digital My Book manual content summary:

  • Western Digital My Book | User Manual - Page 1
    External Desktop My Book® User Manual My Book User Manual placeholder
  • Western Digital My Book | User Manual - Page 2
    of new features and services, remember to register your product online at http://register.wd.com. Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration
  • Western Digital My Book | User Manual - Page 3
    of Contents MY BOOK USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 3 Disk Drive Format 3 Physical Description 3 Power/Activity LED
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    Restoring the WD Software and Disk Image 54 9 Troubleshooting 55 Installing, Partitioning, and Formatting the Drive 55 Frequently Asked Questions 55 A Installing the SES Driver 57 Installing on Windows XP Computers 57 Installing the Driver Automatically 57 Installing the Driver Manually 59
  • Western Digital My Book | User Manual - Page 5
    MY BOOK USER MANUAL Warranty Information (Australia/New Zealand 68 Obtaining Service 69 Warranty 69 GNU General Public License ("GPL 70 Index 71 TABLE OF CONTENTS - v
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    software download: http://products.wd.com/wdacronis • ATI WD Edition user guide download: http://products.wd.com/wdacronis/um More access-Our free Windows® 8 App makes it easy to discover, organize, and enjoy photos, videos and music libraries stored on your My Book drive using a Windows 8 computer
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    support.wd.com/downloads. For Acronis True Image (ATI) WD Edition software and user guide downloads, go to: • ATI WD Edition software download: http://products.wd.com/wdacronis • ATI WD Edition user guide download: http://products.wd.com/wdacronis/um Kit Contents As shown in Figure 1, your My Book
  • Western Digital My Book | User Manual - Page 8
    BOOK USER MANUAL Operating System Compatibility Your My Book drive and the WD Drive Utilities software are compatible with the following operating systems: Windows • Windows XP • Windows Vista® • Windows 7 • Windows 8 Mac OS X • Leopard • Snow Leopard • Lion • Mountain Lion The WD SmartWare Pro
  • Western Digital My Book | User Manual - Page 9
    MY BOOK USER MANUAL USB 3.0 Power/Activity LED Power Connector Security Slot Figure 2. My Book Drive Kensington® Security Slot Always register your My Book drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software, as described in
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    BOOK USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities and WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software
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    MY BOOK USER MANUAL 4. If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive. 5. Verify that the drive appears in your computer's file management utility listing. Your My Book drive is now ready to use as an external storage
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    MY BOOK USER MANUAL b. Clear the check box for any application that you do not "Managing and Customizing the Drive" on page 44). • Installing the WD SmartWare displays the Upgrade to WD SmartWare Pro screen for activating your free software upgrade (see Figure 5 on page 8 and proceed to step 9).
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    MY BOOK USER MANUAL Figure 4. WD Drive Utilities Screen Figure 5. Upgrade to WD SmartWare Pro Screen 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare Pro
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    MY BOOK USER MANUAL a. Type your first name in the First Name box. b. Type your last name screen: Note: At this point, the WD SmartWare Pro software is installed. If you want to skip the setup procedure for your initial backup for now, click the X close window icon in the upper-right corner of the
  • Western Digital My Book | User Manual - Page 15
    MY BOOK USER MANUAL • Selecting the Dropbox option displays the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it as a backup source
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    MY BOOK USER MANUAL c. If you select Dropbox as your backup target device, use the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it
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    b. Click Next to display the initial Select Backup Frequency screen: MY BOOK USER MANUAL 14. On the initial Select Backup Frequency screen: a. Select the option for when you want to scan the backup source device and automatically back up
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    MY BOOK USER MANUAL Selecting . . . Monthly Performs a backup . . . On the selected day of the month, at the selected time: a. Use the Every selection box to specify which occurrence of
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    MY BOOK USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Initial File Backup Screen
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    BOOK USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. , the WD SmartWare software displays a selector box that you can use to specify the one you want to work with. See "Home Tab Display" on page 16. One of two
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    folder for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 28. Instant access to: • Detailed information about backing up and retrieving files and making your software setup selections • WD Customer Support and software update services See "Help Tab Display" on
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    MY BOOK USER MANUAL Computer Icon Backup Source Selector Backup Source Device Selector Backup Target Device Icons Backup Source Content Gauge Figure 7. Home Tab Display Backup Target Content Gauges WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 17
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    Not shown in Figure 7 on page 17: icon MY BOOK USER MANUAL Backup source Dropbox icon Signifies that the device is either a non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access. Not shown in Figure 7 on page 17
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    MY BOOK USER MANUAL Table 1. Home Tab of all included file extensions, search for answer ID 3644 in the WD Knowledge Base at http://support.wd.com. Note that: • The System category, shown against a dark of files in the category. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 19
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    MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description have more than one supported device connected to your computer, left-click the one that you want to use for backup and retrieve functions. The WD SmartWare software highlights your selection
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    BOOK USER MANUAL the Windows Drive Properties Troubleshooting information for the device Right-clicking the Dropbox folder icon displays a link to the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software. (Continued) WD SMARTWARE SOFTWARE
  • Western Digital My Book | User Manual - Page 27
    and the source for subsequent retrieve operations. Not shown in Figure 7 on page 17: Free trial countdown icon Scroll Pointers One installation of the WD SmartWare software supports as many external devices as you system can handle. When the number of connected devices exceeds the display capacity
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    MY BOOK USER MANUAL Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays, depending on how you want to select files to back up: • By category-As shown in the content gauges •
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    MY BOOK USER MANUAL Table 2. Backup Tab Functional Description Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In this configuration, the advanced backup area is blank.
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    MY BOOK USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area (continued) In file mode, the initial/default configuration of the WD SmartWare software is with none of the files/folders selected for backup. After selecting the files
  • Western Digital My Book | User Manual - Page 31
    MY BOOK USER MANUAL Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device: • Selecting the backup volume to retrieve from • Selecting
  • Western Digital My Book | User Manual - Page 32
    MY BOOK USER MANUAL Table 3. Retrieve Tab Functional Description Display Component Description Selecting the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on the selected backup target
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    Settings tab display. Figure 10. Settings Tab Display Table 4. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for access by the WD SmartWare Pro software. File History button
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    MY BOOK USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 11 and Table 5 for a brief functional description of the Help tab display. Learning Center Topic Buttons Contact Us Link WD Store
  • Western Digital My Book | User Manual - Page 35
    MY BOOK USER MANUAL Table 5. Help Tab Functional Description (Continued) Display Component Description Support link Uses your Web browser to connect to the WD Service & Support Home page at http://support.wd.com. WD Store link Uses your Web browser to connect to the WD online store at: http
  • Western Digital My Book | User Manual - Page 36
    MY BOOK USER MANUAL 4 Backing Up Files 1 This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically backs up all your important files to the selected backup target device-music, movies, photos,
  • Western Digital My Book | User Manual - Page 37
    backup target device selector under the device icon to select the one that you want to use: 3. Click the Backup tab to display the Backup screen (see Figure 8 on page 23). 4. The initial/default configuration of the WD SmartWare software is for continuous backups. If you want to configure scheduled
  • Western Digital My Book | User Manual - Page 38
    MY BOOK USER MANUAL 5. On the Set Backup Frequency dialog: a. Select the Scheduled Backup option. b. All of the files and folders Selected files and folders Skip to step 9 on page 35. Skip to step 10 on page 37. 7. To back up all of the categories of files on the selected backup source device:
  • Western Digital My Book | User Manual - Page 39
    MY BOOK USER MANUAL b. Click Advanced View to open the backup by categories selection page 38. Note: If you configured a scheduled backup at step 5 on page 33, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled
  • Western Digital My Book | User Manual - Page 40
    MY BOOK USER MANUAL b. Click Advanced View to open the backup by categories selection box 38. Note: If you configured a scheduled backup at step 5 on page 33, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled
  • Western Digital My Book | User Manual - Page 41
    MY BOOK USER MANUAL If the backup mode is category and Ready to perform on page 38. Note: If you configured a scheduled backup at step 5 on page 33, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled Backup
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    MY BOOK USER MANUAL 10. To backup selected files or folders from selected backup source 38. Note: If you configured a scheduled backup at step 5 on page 33, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled
  • Western Digital My Book | User Manual - Page 43
    MY BOOK USER MANUAL 11. During the backup: • A step 11, the disable backup confirmation prompt reminds you that the WD SmartWare software runs your backup job in the background so you can continue using than one internal hard drive or multiple drive partitions, repeat the backup procedure for each
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    MY BOOK USER MANUAL 5 Retrieving Files 1 This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device and copy them to either: •
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    BOOK USER MANUAL • Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder: b. If the selected retrieve destination device has more than one (backup source) device, THEN the WD SmartWare software displays the . . . Select a
  • Western Digital My Book | User Manual - Page 46
    MY BOOK USER MANUAL IF you have . . . Created multiple backup volumes on the selected retrieve devices Not run a backup on the selected retrieve source (backup target) device, THEN the WD SmartWare software displays the . . . Select a volume to retrieve from dialog with the available volumes listed
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    MY BOOK USER MANUAL 5. Click Next to display the Select content to retrieve... dialog. IF you want to retrieve . . . from the selected backed up volume All of the files
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    MY BOOK USER MANUAL 8. During the retrieve: • The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. • A
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    MY BOOK USER MANUAL 16 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the Drive
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    might be . . . In a format that the WD SmartWare software does not understand (non-Windows format in a Windows environment). Overheated. Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. MANAGING AND CUSTOMIZING THE DRIVE - 45
  • Western Digital My Book | User Manual - Page 51
    MY BOOK USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. 1. Open the WD Drive Utilities software by clicking either: • The WD Drive Utilities desktop
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    Registration dialog: MY BOOK USER MANUAL 5. On the software updates, product enhancements, and price discount opportunities. f. Click Register Drive. Checking Drive Health WD LifeguardTM diagnostic utility that checks the drive for major performance problems. The result of a quick drive test is a
  • Western Digital My Book | User Manual - Page 53
    BOOK USER MANUAL WD Drive Utilities software by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 8. 2. If you have more than one supported
  • Western Digital My Book | User Manual - Page 54
    software and all of the support files, utilities, and user manual files. You can download these to restore your drive to its original configuration after erasing the drive. 1. Open the WD Drive Utilities software by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one
  • Western Digital My Book | User Manual - Page 55
    MY BOOK USER MANUAL 17 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Specifying a Different Retrieved Content Folder Checking for Software Updates Configuring a Remote Dropbox Account Uninstalling the WD Software Specifying
  • Western Digital My Book | User Manual - Page 56
    device, you must configure your Dropbox account for access by the WD SmartWare Pro software. 1. Click the Settings tab and Set Up Software to display the Software Settings screen (see Figure 10 on page 28). 2. On the Software Settings screen, click Dropbox Account to display the Dropbox Account
  • Western Digital My Book | User Manual - Page 57
    3. Click Select Account to display the Dropbox Login Required dialog: MY BOOK USER MANUAL 4. On the Dropbox Login Required dialog: a. Click Sign In. The WD SmartWare Pro software initiates a Dropbox connection request on your behalf and uses your Web browser to access the Dropbox website at https
  • Western Digital My Book | User Manual - Page 58
    but you will have to manually reenable each backup after reinstalling the WD SmartWare software. (See "Backing Up Files" on page 31.) Use your operating system's Add or Remove Programs function to uninstall the WD software from your computer. Uninstalling on Windows XP 1. Click Start > Control Panel
  • Western Digital My Book | User Manual - Page 59
    for information about reformatting the drive. See "Troubleshooting" on page 55 for more information about reformatting a drive. Restoring the WD Software and Disk Image After you have reformatted your drive for use on Mac computers, go to http://support.wd.com and see Knowledge Base answer ID 7 for
  • Western Digital My Book | User Manual - Page 60
    problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wd.com and search our knowledge base for more help. Installing, Partitioning, and Formatting the Drive How to Answer ID • Partition, and format a WD drive on Windows
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    MY BOOK USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system supports
  • Western Digital My Book | User Manual - Page 62
    MY BOOK USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your drive to your computer. Note: The SES Driver is
  • Western Digital My Book | User Manual - Page 63
    4. Select Install the software automatically and click Next: MY BOOK USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 58
  • Western Digital My Book | User Manual - Page 64
    MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Install from
  • Western Digital My Book | User Manual - Page 65
    d. Click Next: MY BOOK USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 60
  • Western Digital My Book | User Manual - Page 66
    MY BOOK USER MANUAL Installing on Windows Vista Computers After connecting the driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: • Connects to Windows
  • Western Digital My Book | User Manual - Page 67
    MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don't search
  • Western Digital My Book | User Manual - Page 68
    4. Browse to Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: MY BOOK USER MANUAL 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 63
  • Western Digital My Book | User Manual - Page 69
    MY BOOK USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click
  • Western Digital My Book | User Manual - Page 70
    3. Click Browse my computer for driver software. MY BOOK USER MANUAL 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 65
  • Western Digital My Book | User Manual - Page 71
    BOOK USER MANUAL and used in accordance with the instructions, may cause harmful interference to radio encouraged to try to correct the interference by one or more of the following measures: • Any changes or modifications not expressly approved by WD could void your authority to operate this device.
  • Western Digital My Book | User Manual - Page 72
    MY BOOK USER MANUAL CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the
  • Western Digital My Book | User Manual - Page 73
    at http://support.wd.com/warranty/policy.asp for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which
  • Western Digital My Book | User Manual - Page 74
    Web site at http://support.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number
  • Western Digital My Book | User Manual - Page 75
    enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com), accident or mishandling while in the possession of someone other than
  • Western Digital My Book | User Manual - Page 76
    , may be obtained at http://www.gnu.org, and may also be found at http://support.wd.com/download/gpl. Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification
  • Western Digital My Book | User Manual - Page 77
    Accessories, optional 3 Acronis True Image WD Edition software 1, 2 software download 1, 2 user guide download 1, 2 Activation code required 22 Box contents 2 Browse button, Retrieve tab displays 27 MY BOOK USER MANUAL C CAUTION about erasing the drive 49 preventing data loss when disconnecting
  • Western Digital My Book | User Manual - Page 78
    buttons 29 Limited warranty information 68 Login required icon 22 MY BOOK USER MANUAL N No writable partition icon 22 O Obtaining service 67, 69 Online User Manuals link 29 Opening WD SmartWare software 44 Operating systems 3 Optional accessories 3 P Physical description 3 Precautions for handling
  • Western Digital My Book | User Manual - Page 79
    WD service 67, 69 Store, link 30 WD Apps Setup Wizard 6 WD Drive Utilities screen 8 WD Drive Utilities software Diagnostics dialog 48 Drive Erase dialog 49 Registration dialog 47 MY BOOK USER MANUAL Sleep Timer dialog 46 WD Quick View icon 44 WD SmartWare Pro upgrade screen 8 WD SmartWare software
  • Western Digital My Book | User Manual - Page 80
    specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and WD SmartWare, WD Drive Utilities, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Apple, Mac, OS X, and Time Machine are trademarks of Apple
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