Western Digital My Passport SSD User Manual
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Western Digital My Passport SSD manual content summary:
- Western Digital My Passport SSD | User Manual - Page 1
MY PASSPORT™ SSD Portable Hard Drive User Manual - Western Digital My Passport SSD | User Manual - Page 2
Support Visit our product support website at http://support.wdc.com and choose from these topics: ▪ Downloads - Download software and updates for your WD product ▪ Registration - Register your WD You can also register using WD Discovery software. ▪ Warranty & RMA Services - Get warranty, product - Western Digital My Passport SSD | User Manual - Page 3
_________ 5 Locking and Unlocking the Drive 13 Password Protecting the Drive 13 Unlocking the Drive...14 With the WD Security or WD Drive Utilities Software 14 With the WD Drive Unlock Utility 15 Changing Your Password 15 Turning Off the Drive Lock Feature 16 My Passport SSD i User Manual - Western Digital My Passport SSD | User Manual - Page 4
Drive with a Mac Computer 26 Reformatting the Drive 26 Restoring the WD Software 26 _________ 10 Troubleshooting 27 Installing, Partitioning, and Formatting the Drive Compliance (China 30 Warranty Information...30 Obtaining Service...30 Limited Warranty...30 My Passport SSD ii User Manual - Western Digital My Passport SSD | User Manual - Page 5
Australia/New Zealand...31 Warranty...32 Obtaining Service...33 My Passport SSD iii User Manual - Western Digital My Passport SSD | User Manual - Page 6
- The WD Security™ software helps keep your content private and safe. Just activate password protection and set your own personalized password. Reimagined Design - The bold, vibrant design of the My Passport SSD drive is sure to stop you in your tracks. It is portable storage reimagined and - Western Digital My Passport SSD | User Manual - Page 7
Passport SSD drive kit includes the following: Figure 1: My Passport SSD Portable Hard Drive Kit Components ▪ My Passport SSD portable hard drive, with WD Discovery software (includes WD Backup, WD Security and WD Drive Utilities) ▪ USB 3.1 Type-C cable ▪ Type-C to A adapter ▪ Quick install guide - Western Digital My Passport SSD | User Manual - Page 8
. To use with other operating systems, see Reformatting the Drive and Troubleshooting. Physical Description As shown in figure 2, the My Passport SSD drive has: ▪ A USB 3.1 Type-C interface port USB 3.1 Type-C Interface The USB 3.1 Type-C interface supports data transfer rates up to 10 Gb/s. USB - Western Digital My Passport SSD | User Manual - Page 9
▪ Do not move the drive during activity. About Your WD Drive My Passport SSD 4 User Manual - Western Digital My Passport SSD | User Manual - Page 10
for your drive. Your My Passport SSD drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD Discovery software that is on the drive: ▪ Once WD Discovery is open, WD Backup (Windows only) and WD Security can be installed ▪ WD Drive Utilities is - Western Digital My Passport SSD | User Manual - Page 11
For Mac, open WD Discovery for Mac.dmg to install WD software to help set drive security and modify drive settings. If you don't have internet connectivity, please install WD Security™ and WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder. My Passport SSD 6 User Manual - Western Digital My Passport SSD | User Manual - Page 12
: ▪ Attributes: reparsePoint, temporary ▪ Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, My Passport SSD 7 User Manual - Western Digital My Passport SSD | User Manual - Page 13
Your Cloud Service Account.) Password-protected device that is locked, No writable partition message. In this case, first use either the WD Security or the WD Drive Utilities software to unlock the drive. Then the Select Files to Back Up screen and skip to Step 7. My Passport SSD 8 User Manual - Western Digital My Passport SSD | User Manual - Page 14
configured the account for access by the WD Backup software see Configuring Your Cloud Service Account b. In the file structure view of the selected device, click the selectors to open the listings and select the check box for each file and folder that you want to My Passport SSD 9 User Manual - Western Digital My Passport SSD | User Manual - Page 15
dialog. 10.The WD Backup software runs the first backup immediately and shows the progress with a Backup in progress (x % complete) message on the Backup dialog. After the initial backup completes, the backup runs automatically according to the specified schedule. My Passport SSD 10 User Manual - Western Digital My Passport SSD | User Manual - Page 16
structure view of your computer to select the restore location. 3. With the selected folder name in the Folder box, click Select Folder. 4. The WD Backup software closes the Select Location screen and displays the path to the selected folder on the Restore dialog. My Passport SSD 11 User Manual - Western Digital My Passport SSD | User Manual - Page 17
automatically selects all of the files and subfolders in the folder. c. Click Restore to restore the selected files or folders to the specified location. My Passport SSD 12 User Manual - Western Digital My Passport SSD | User Manual - Page 18
you selected the Enable auto unlock for this computer... check box when you created your password 1 Not all of Western Digital's products contain active data encryption. For some markets, like Russia, the encryption is disabled and cannot be enabled by the end user. My Passport SSD 13 User Manual - Western Digital My Passport SSD | User Manual - Page 19
the one locked My Passport SSD drive connected to your computer ▪ When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have more than one supported drive connected to your computer To unlock the drive: 1. There are two ways to run WD Security or WD Drive - Western Digital My Passport SSD | User Manual - Page 20
2. If you have more than one supported device connected to your computer, select the one that is locked to display the Unlock Drive dialog. 3. On the Unlock Drive dialog: a. Type your password in the Password box. b. Click Unlock Drive. With the WD Drive Unlock Utility Whenever you connect your - Western Digital My Passport SSD | User Manual - Page 21
from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security. 2. If you have more than one supported drive connected to your computer, select the one with the password that you want to remove to display the - Western Digital My Passport SSD | User Manual - Page 22
This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Erasing the Drive Registering the Drive Restoring the WD Software The My Passport SSD software makes it easy for you to manage and customize your drive for the best possible performance: ▪ Diagnose-Run - Western Digital My Passport SSD | User Manual - Page 23
disconnecting it. Erasing the Drive Note: Erasing your drive also deletes the WD software and all of the support files and utilities. You can download these to restore your My Passport SSD drive to its original configuration after erasing the drive. The My Passport SSD drive provides two ways to - Western Digital My Passport SSD | User Manual - Page 24
the I understand check box to indicate that you accept the risk and activate the Erase Drive button. c. Click Erase Drive. Go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software on your drive. My Passport SSD 19 User Manual - Western Digital My Passport SSD | User Manual - Page 25
your computer, or move the drive to another computer and install the software there, you will need to restore the WD software on your drive. To do this, after you have erased or reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer ID 7. My Passport SSD 20 User Manual - Western Digital My Passport SSD | User Manual - Page 26
WD Backup screen: ▪ Configure backup on the WD Backup view menu from the Windows taskbar: 2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon: 3. Click Next to display the connection dialog for your Dropbox account: My Passport SSD 21 User Manual - Western Digital My Passport SSD | User Manual - Page 27
Dropbox selected as your backup target device: Uninstalling the WD Software Use the Windows Add or Remove Programs function to uninstall the WD software from your computer. 1. Go to the Control . 4. When prompted with an "Are you sure..." question, click Yes. My Passport SSD 22 User Manual - Western Digital My Passport SSD | User Manual - Page 28
application can be installed from your drive. 1. Double-click WD Discovery.exe. 2. Click Install Now. 3. Install application updates as needed. The WD Discovery screen displays a list of connected devices, update messages, and a link for registering your drive. My Passport SSD 23 User Manual - Western Digital My Passport SSD | User Manual - Page 29
on the Available Apps tab are created by other companies and organizations; while they have been tested and approved for use on the My Passport SSD drive, you should contact the publisher for full instructions and software license terms and warranty information. My Passport SSD 24 User Manual - Western Digital My Passport SSD | User Manual - Page 30
WD Discovery My Passport SSD 25 User Manual - Western Digital My Passport SSD | User Manual - Page 31
answer ID 3865 for information about reformatting the drive. See Troubleshooting for more information about reformatting a drive. Restoring the WD Software After you have reformatted your My Passport SSD drive for use on Mac computers, go to http://support.wdc.com and see Knowledge Base answer ID - Western Digital My Passport SSD | User Manual - Page 32
are installed before connecting your WD USB 3.1 external storage product. The drive is not recognized correctly unless USB 3.1, USB 3.0 or USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures. My Passport SSD 27 User Manual - Western Digital My Passport SSD | User Manual - Page 33
might try to boot from your WD portable USB drive. Refer to your system's motherboard BIOS setting documentation to disable this feature or visit http:// support.wdc.com and see Knowledge Base the card manufacturer for installation procedures and more information. My Passport SSD 28 User Manual - Western Digital My Passport SSD | User Manual - Page 34
limits for a Class B digital device, pursuant to Part in accordance with the instructions, may cause harmful interference try to correct the interference by one or more of the following or modifications not expressly approved by WD could void your authority to operate Passport SSD 29 User Manual - Western Digital My Passport SSD | User Manual - Page 35
(2011/65/EU). A "Declaration of Conformity" in accordance with the applicable directives has been made and is on file at Western Digital Europe. Environmental Compliance (China) Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of - Western Digital My Passport SSD | User Manual - Page 36
Drive (SSD) product ("SSD Product"), the instructions, as found at http://support.wd.com), accident or mishandling while in the possession of someone other than WD WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties. My Passport SSD 31 User Manual - Western Digital My Passport SSD | User Manual - Page 37
distributor or authorized reseller. For any WD-brand Solid State Drive (SSD) product ("SSD Product"), the warranty period expires at serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd , My Passport SSD 32 User Manual - Western Digital My Passport SSD | User Manual - Page 38
Web site at http://support.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number - Western Digital My Passport SSD | User Manual - Page 39
22 Retrieve about retrieving files 11 S Service 30, 33 Software settings cloud service account 21 Software Settings Dropbox Account 22 System compatibility 2 U Unlocking the drive from the virtual CD 15, 18 with the WD Security software 14 USB interface 3 My Passport SSD 34 User Manual - Western Digital My Passport SSD | User Manual - Page 40
W Warranty information 30, 32 WD service, obtaining 30, 33 WD Drive Utilities software Drive Erase dialog 19 Register Your Device dialog 20 WD Software, downloading and restoring 26 My Passport SSD 35 User Manual - Western Digital My Passport SSD | User Manual - Page 41
. WD, the WD logo, My Passport, WD Backup, WD Drive Utilities and WD Security are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners. Picture shown may vary from
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MY PASSPORT
™
SSD
Portable Hard Drive
User Manual