Western Digital My Passport Wireless Pro User Manual

Western Digital My Passport Wireless Pro Manual

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  • Western Digital My Passport Wireless Pro | User Manual - Page 1
    My Passport® Wireless Pro Wi-Fi Hard Drive User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 2
    help for your WD product or software. ▪ WD Community-Share your thoughts and connect with other WD users. ▪ Learning Center-Start here to get the most out of your WD product. (http://www.wd.com/setup) Contacting WD Technical Support When contacting WD for support have your WD product serial number
  • Western Digital My Passport Wireless Pro | User Manual - Page 3
    a list of WD support numbers see http://support.wdc.com/contact/contact.asp?lang=en Registering Your WD Product Register your WD product to get the latest updates and special offers. You can easily register your drive online at http://register.wd.com or by using My Passport Wireless Pro software.
  • Western Digital My Passport Wireless Pro | User Manual - Page 4
    the Drive for the First Time 7 Using a Computer and Web Browser 8 About the Dashboard...11 Using WD My Cloud App on a Mobile Device 11 _________ 4 The Dashboard at a Glance 13 Launching the Dashboard 13 The Dashboard Home Page 13 Information Icons...14 My Passport Wireless Pro i User Manual
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    from an SD Card 34 Viewing Content Imported from a USB Drive 34 Viewing Content on an SD Card 34 Viewing Content on a USB Drive 34 _________ 8 Playing/Streaming Videos, Photos 36 Using the Drive as a Media Server 36 Enabling Media Streaming 36 My Passport Wireless Pro ii User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 6
    Viewing the Firmware Version 46 Updating with Available Firmware 47 Performing a Manual Update 47 _________ 13 Getting Support 48 System Reports...48 Diagnostics...49 Product Improvement Program 49 _________ 14 Problems and Solutions 50 Password...50 My Passport Wireless Pro iii User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 7
    51 Drive Format...52 _________ Appendix A Technical Specifications 53 _________ Appendix B Compatible Media Formats 55 _________ Appendix C Regulatory Information 56 Russia Federation...56 Israel...56 Canada...56 US...56 Korea...57 Taiwan...58 My Passport Wireless Pro iv User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 8
    Australia Singapore All others www.wdstore.com www.wdstore.com.eu www.wdstore.com.au www.wdstore.com.sg Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge BaseAnswer ID 1048. My Passport Wireless Pro 1 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 9
    Learning Center provides the latest information, instructions, and software to help users get the most out of their WD storage. This web-based guide is an interactive resource to walk users through installing and using their My Passport Wireless Pro drive. The online Learning Center allows you
  • Western Digital My Passport Wireless Pro | User Manual - Page 10
    Product Components My Passport Wireless Pro (Top View) About Your WD Storage Device 1 Battery Status LEDs 2 Wi-Fi LED 3 Drive Status LED My Passport Wireless Pro (Back View) 1 Power button My Passport Wireless Pro 3 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 11
    2 USB 3.0 port (to connect to computer and for charging) 3 USB 2.0 host port (for other USB devices) 4 Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup 5 SD Card port About Your WD Storage Device My Passport Wireless Pro 4 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 12
    Status LED Wi-Fi LED Other LED Behavior Buttons Power and Battery Status LED Your My Passport Wireless Pro device is pre-charged at the factory. However, the battery level may not be at 100% when you take Attached to Storage (DAS): The device is directly My Passport Wireless Pro 5 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 13
    the LEDs and Buttons LED Behavior/Color LED Lights On Indicates... connected to a computer and not being charged. Wi-Fi LED The Wi-Fi LED is off when you take the My Passport Wireless Pro drive out of the box. LED Behavior/Color Off Blinking Blue Solid Blue Fast-Blinking Blue Indicates ... Wi
  • Western Digital My Passport Wireless Pro | User Manual - Page 14
    and Battery Status LED turns off. Setting up the Drive for the First Time To connect and set up the drive for wireless use, do one of the following: ▪ Use a computer and a web browser. ▪ Download and use the WD My Cloud app on your smartphone or tablet. My Passport Wireless Pro 7 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 15
    the XXXX with the last four characters of the MAC address from the label on the bottom of your My Passport Wireless Pro drive. The default password is printed on the Quick Install Guide and on the sticker on top of your My Passport Wireless Pro. If you can't locate the sticker or Quick Install
  • Western Digital My Passport Wireless Pro | User Manual - Page 16
    , then click I Accept. Setting up the Wireless Drive 7. Check the I agree to the License Plex® Media Server screen displays. (Optional) Check the Download and Install Plex Media Server box to install this feature. If you choose not to do this, click Skip. My Passport Wireless Pro 9 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 17
    Setting up the Wireless Drive 11. Click Next. 12. Review the Enhance Your WD Experience screen, and click the toggle, if not already on, to automatically update your My Passport Wireless Pro software. To add a shortcut to your computer, check the Shortcut Download box. Click Next. 13. A That's It!
  • Western Digital My Passport Wireless Pro | User Manual - Page 18
    device from the App Store or the Android App from the Google Play store. 2. On your mobile device, go to Settings and connect to the My Passport Wireless Pro using the new name of your drive and/or your new password. 3. Tap the My Cloud icon to display the Western Digital End User License Agreement
  • Western Digital My Passport Wireless Pro | User Manual - Page 19
    Setting up the Wireless Drive 12. Click Continue Using WD My Cloud App to display your folders. 13. You can now open any of the folders to view its contents. My Passport Wireless Pro 12 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 20
    ://192.168.60.1 (default IP address) The Dashboard Home Page The Home page has an information bar at the top right, a navigation icon bar across the page, and an instant overview of the status of the drives' main functions with links for updating settings. My Passport Wireless Pro 13 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 21
    the USB device connected. The icon is dim if no USB device is attached. Alert Notifications Click to display recent alerts about new firmware and network issues. Help Click to access the Online Learning Center, Online Help, and About information. My Passport Wireless Pro 14 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 22
    installed on your device, update new firmware, or perform a manual update from a firmware file. Viewing Drive Status on the Home Page The main body of the Home page shows the status of the device and provides shortcuts to several important screens. My Passport Wireless Pro 15 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 23
    Battery panel displays the current percentage of total charge the battery currently holds. ▪ Click the panel drive is connected. Note: The wireless link may drop under certain ESD circumstances. User intervention may be required to resume normal operation. My Passport Wireless Pro 16 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 24
    The Dashboard at a Glance Information The Information panel identifies the My Passport Wireless Pro device name and capacity, the current firmware version, and the current date and time. My Passport Wireless Pro 17 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 25
    to your My Passport Wireless Pro drive: ▪ Direct Wireless (AP) Connection: In Direct Wireless (or AP) mode, you can set up a direct connection from your My Passport Wireless Pro device to your computer or mobile device (using the WD My Cloud app) by joining the My Passport Wireless Pro drive's Wi-Fi
  • Western Digital My Passport Wireless Pro | User Manual - Page 26
    > Network > Wi-Fi 3. Select My Passport (2.4 GHz) -XXXX or My Passport (5 GHz) -XXXX from the Network list. Replace the XXXX with the last four characters of the MAC address from the label on the bottom of your My Passport Wireless Pro drive. The My Passport Wireless Pro 19 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 27
    Mac computer: http://192.168.60.1 (the drive's default IP address) ▪ Mac computer: http://mypassport.local 5. Press Enter to display the My Passport Wireless Pro Fi password for your drive during setup, you must use that password to connect to the drive. 1. Ensure that your My Passport Wireless Pro
  • Western Digital My Passport Wireless Pro | User Manual - Page 28
    not use another MAC address (sometimes avoiding additional charges in hotels and other connection-limited services). MAC Address Device Name Identifies the unique identifier of the My Passport Wireless Pro drive's interface. Identifies the name of your My Passport Wireless Pro device. This name
  • Western Digital My Passport Wireless Pro | User Manual - Page 29
    . ▪ If you select DHCP, an address is automatically assigned to the My Passport Wireless Pro drive. ▪ If you select Static, you must assign an IP address to the My Passport Wireless Pro drive. Static IP lets you set an IP address manually, as well as the mask, Gateway, and DNS Server. (If you don
  • Western Digital My Passport Wireless Pro | User Manual - Page 30
    . ▪ f you select DHCP, an address is automatically assigned to the My Passport Wireless Pro drive. ▪ If you select Static, you must assign an IP address to the My Passport Wireless Pro drive. Static IP lets you set an IP address manually, as well as the mask, Gateway, and DNS Server. (If you don
  • Western Digital My Passport Wireless Pro | User Manual - Page 31
    ) Tab Field Name Wi-Fi Name Broadcast Wi-Fi Name MAC Address Description Identifies the Wireless network name. Click the toggle button if you'd like to broadcast the Wi-Fi name for your device. Identifies the MAC for your My Passport Wireless Pro device. My Passport Wireless Pro 24 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 32
    . Identifies the MAC for your My Passport Wireless Pro device. Select the type of security to apply to the drive's Wi-Fi network: ▪ Disabled (no security) is the default ▪ WPA2 Personal Accept the default (Auto) or select a channel from the dropdown list. My Passport Wireless Pro 25 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 33
    the IP address of your My Passport Wireless Pro drive. The service that assigns IP addresses to devices on the My Passport Wireless Pro network. The options are: ▪ On: This is the default. ▪ Off: If selected, you must assign static addresses to devices on the drive's network. Select when the Wi-Fi
  • Western Digital My Passport Wireless Pro | User Manual - Page 34
    My Passport Wireless Pro drive or to the same wireless network as your My Passport Wireless Pro drive. The drive can act as a wireless client device on your Wi-Fi network so everyone on the network can access it (like a regular network attached storage device). My Passport Wireless Pro 27 User
  • Western Digital My Passport Wireless Pro | User Manual - Page 35
    files from network-connected devices to the drive's Public folder. Mobile devices (using WD My Cloud) 1. Ensure that your mobile device is connected to your My Passport Wireless Pro drive and you've installed the My Cloud app. (See "Using WD My Cloud App on a Mobile Device"). 2. Tap the My Cloud
  • Western Digital My Passport Wireless Pro | User Manual - Page 36
    on the My Passport Wireless Pro drive: ▪ FTP Server Address: 192.168.60.1 (unless changed from default) ▪ FTP Server Port Address: 21 (not changeable) ▪ Passive Mode: Should be Disabled ▪ Proxy Server: Should be Disabled ▪ Login Method/Name: Anonymous (no password required) ▪ Target Folder
  • Western Digital My Passport Wireless Pro | User Manual - Page 37
    Passport; page provides easy access to online help information to quickly guide you through your backup, retrieval, and settings tasks. Whenever you are uncertain about what to do, just click the info/online Help icon in the upper-right corner of any page. My Passport Wireless Pro 30 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 38
    Loading Content on Your Drive Camera Backups Camera backups allow you to backup the data on your camera to the WD Cloud device. Once downloaded, users can navigate to the location where the camera data was the day, date, and time of the completed download. My Passport Wireless Pro 31 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 39
    small portable devices such as digital video camcorders, digital cameras, handheld computers, audio players and mobile phones. Because your My Passport Wireless Pro device includes an SD Card port, you can easily transfer data from your SD Card to your My Passport Wireless Pro drive. Manually Moving
  • Western Digital My Passport Wireless Pro | User Manual - Page 40
    : This option moves your files from your SD Card to your My Passport Wireless Pro drive. Caution: When you move the files, they are removed from the SD card. ▪ Copy: This option copies the content of your SD Card to your My Passport Wireless Pro drive. My Passport Wireless Pro 33 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 41
    files from an SD card, you can also do it with the WD My Cloud mobile app. To use the mobile app, you must first sync the content onto the My Passport Wireless Pro drive. 1. On your computer, open the File Explorer (PC) window Finder (Mac). 2. Do one of the following: ▪ For a Windows PC, in the left
  • Western Digital My Passport Wireless Pro | User Manual - Page 42
    Using an SD™ Card with the Drive ▪ For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > USB. ▪ For a Mac computer, in the left pane of the Finder window in the SHARED section, double-click MYPASSPORT > USB. My Passport Wireless Pro 35 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 43
    Media Players Using the Drive with a DLNA-Enabled Mobile App Using the Drive as a Media Server Note: See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the My Passport Wireless Pro device. Go to http
  • Western Digital My Passport Wireless Pro | User Manual - Page 44
    to all devices connected to your My Passport Wireless Pro device. ▪ To enable / disable the media streaming, click the toggle button. Media DLNA Database Identifies the number video, music, and photo files available on your device. Allows you to manually refresh or rebuild your DLNA database
  • Western Digital My Passport Wireless Pro | User Manual - Page 45
    can link to your My Passport Wireless Pro drive. Please refer to your player's user guide for specific instructions. Using the Drive with a DLNA-Enabled Mobile App The My Passport Wireless drive has a DLNA media server built in. Mobile apps with DLNA support from the Apple App store or Google Play
  • Western Digital My Passport Wireless Pro | User Manual - Page 46
    My Passport Wireless Pro drive is plugged into an outlet and running on AC power. Charging the Battery Important: It is best to charge the battery before using the My Passport Wireless Pro drive for the first time as the factory charge may have decreased My Passport Wireless Pro 39 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 47
    to the Battery panel. ▪ On the Hardware page, the Power State changes to Charging. Viewing Battery Status When Drive is Off ▪ Press the Battery button for one second. The Power and Battery Status LEDs indicate the amount of charge remaining in your battery. My Passport Wireless Pro 40 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 48
    My Passport Wireless Pro device. ▪ Click the Admin icon on the navigation bar to display the Admin screen. Changing the Password and Device Name 1. In the My Passport Wireless Pro section of the screen, view or modify the following basic device settings: My Passport Wireless Pro 41 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 49
    WD warranty. ▪ To enable SSH, click the toggle button to On. ▪ In the SSH screen that displays, note the User Name and Password, click the I Accept check box, and click OK. Note: The SSH login User Name is root and the default password is welc0me (number 0, not letter O) My Passport Wireless Pro
  • Western Digital My Passport Wireless Pro | User Manual - Page 50
    In the Power section, you have two options: ▪ To shut down the My Passport Wireless Pro drive, click Shut Down. ▪ To reboot the drive, click Reboot. Save a Shortcut to My Passport Wireless Pro 1. Click Save to save a shortcut to the device on your desktop. My Passport Wireless Pro 43 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 51
    such as your password return to default values.You can perform a system and disk reset on the Admin page. Manually Resetting the Drive Use the following steps to reset your My Passport Wireless Pro drive. Note: Use the following steps to reset your My Passport Wireless Pro drive. 1. With the power
  • Western Digital My Passport Wireless Pro | User Manual - Page 52
    factory default values and deletes data on the drive. You need to reload all of your data after this type of restore. 3. When the restore is complete, the Reconnect to Network screen displays. 4. Follow the on-screen instructions to reconnect your drive. My Passport Wireless Pro 45 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 53
    1. On the Dashboard, click Firmware on the Navigation bar. 2. In the Version area, the Current Version field identifies the firmware version currently installed on your device. The Last Update field identifies when the last firmware update occurred. My Passport Wireless Pro 46 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 54
    a Manual Update 1. Go to http://support.wdc.com/product/download.asp to locate an available firmware update file to your computer, or click the Online location of the WD My Passport Wireless Pro firmware link at the bottom of the screen. 2. Download the latest firmware file. 3. Connect to the drive
  • Western Digital My Passport Wireless Pro | User Manual - Page 55
    send it to Customer Support or download it to your computer. Click one of the following: ▪ Send to Support: Generates a diagnostic report and automatically sends it to Customer Support. The report includes your drive's serial number, Mac number, and My Passport Wireless Pro 48 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 56
    information. The benefit is that you help improve future product updates and enable the Western Digital Support team to help you more efficiently. Participating does not affect your drives' performance. To join the program, switch the toggle button to On. My Passport Wireless Pro 49 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 57
    about 10 seconds until the Power LED blinks. Once the drive has powered up completely and the Wi-Fi LED turns blue, enter the default Wi-Fi password, which is the last 8 characters of the serial number. The serial number of your My Passport Wireless Pro is printed on the product label located on the
  • Western Digital My Passport Wireless Pro | User Manual - Page 58
    because the My Passport Wireless Pro drive was disconnected from the USB port without safe removal. To solve this problem, you can run scandisk from a Windows computer. See Knowledge Base Answer 11742 for more information. Battery and Performance My drive is not charging. ▪ If the drive is connected
  • Western Digital My Passport Wireless Pro | User Manual - Page 59
    connected via USB port. My Passport Wireless Pro is preformatted as an exFAT file system. Some devices (such as computers running Windows XP or WD TV media player) may not support this file system. For more information see Knowledge Base Answer ID 11742. My Passport Wireless Pro 52 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 60
    Mac computers DLNA®/UPnP® devices for streaming Internet connection 126.0 mm 126.0 mm 24.0 mm 446g ▪ AC input voltage (AC adapter): Input voltage: 90V to 260 VAC ▪ AC input frequency: Input frequency: 47 to 63 Hz ▪ Operating temperature: 0°C to 35°C (32°F to 95°F) My Passport Wireless Pro 53 User
  • Western Digital My Passport Wireless Pro | User Manual - Page 61
    Humidity Altitude Drive format RoHs compliant Technical Specifications ▪ Non-operating temperature : -20°C to 60°C (-4.0°F to 140°F) ▪ Operating humidity: 10%-80% (noncondensing} ▪ Non-operating humidity: 5%-90% Up to 10,000 MSL exFAT Yes My Passport Wireless Pro 54 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 62
    on the third party app used to play video on the mobile device ▪ Music: mp3 (support for m4a, wma, wav and aiff added in release 3.1 - requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to find the supported types. My Passport Wireless Pro 55 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 63
    Déclaration d'exposition aux radiations: Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada établies pour un environnement non contrôlé. Le fonction est disponible. US FCC15.19, 15.21-15.105 My Passport Wireless Pro 56 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 64
    not installed and used in accordance with the instructions, may cause harmful interference to radio communications. portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual 1.5cm My Passport Wireless Pro 57 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 65
    Regulatory Information Taiwan E6B E6B 5 2.4 5 1.5 205 號 14 樓（1402 02-27174775 (a b c d e f g h i j k l m n o p q r s t My Passport Wireless Pro 58 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 66
    (u Regulatory Information My Passport Wireless Pro 59 User Manual
  • Western Digital My Passport Wireless Pro | User Manual - Page 67
    the WD logo, and My Passport are registered trademarks of Western Digital Technologies, Inc. in the U.S. and other countries; WD Drive Utilities and Data Lifeguard are trademarks of Western Digital Technologies, Inc. in the U.S. and other countries. Apple, Mac, OS X, and Time Machine are trademarks
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My Passport
®
Wireless Pro
Wi-Fi Hard Drive
User Manual