Western Digital WDBAAG0010HCH-NESN User Manual (pdf)
Western Digital WDBAAG0010HCH-NESN - My Book For Mac 1 TB External Hard Drive Manual
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Western Digital WDBAAG0010HCH-NESN manual content summary:
- Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 1
External Desktop My Book® for Mac® User Manual - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 2
any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 3
FOR MAC USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Compatibility 2 Mac OS X 2 Windows 2 Format 3 Physical Description 3 Views 3 Indicators 4 Power Button - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 4
Book Icon 34 Using the Power Button 34 Displaying the Status, Serial Number, and Temperature 34 Unlocking the Drive Manually 35 WD SmartWare Software Unavailable Safely 51 Uninstalling the WD SmartWare Software 51 9 Troubleshooting 52 Installing, Partitioning, and Formatting the Drive 52 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 5
MANUAL Appendix 54 Regulatory Compliance 54 FCC Class B Information 54 ICES/NMB-003 Compliance 54 Safety Compliance 54 CE Compliance For Europe 54 GS Mark (Germany only 54 KCC Notice (Republic of Korea only 55 Environmental Compliance (China 55 Warranty Information 56 Obtaining Service - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 6
digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software and drive lock security protection. WD's best WD SmartWare™ software - An easy-to-use solution that gives you the power to: • Protect your data automatically - Relax! Your data is secure. Automatic - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 7
MANUAL Planet friendly - We designed a small box from recycled materials to minimize waste. We encourage you to recycle it. Ready to plug-and-play with Macs - Formatted for compatibility with all Mac OS X operating systems. Support Quick Install Guide Quick Install updates and service pack (SP - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 8
Windows system, see "Using the Drive with Windows" on page 45 and "Troubleshooting" on page 52. Physical Description Views Figure 1. Front of My Book for Mac Drive Illuminated Capacity Lock Indicator LED Power/Activity LED Power Button USB Port Figure 2. Back of My Book for Mac Drive Kensington - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 9
USER MANUAL Indicators Power/Activity LED. The power/activity LED is on the center of the front panel of the drive. It indicates the drive's power state it to your booted-up computer, it automatically powers on. Drive Interface Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 10
MY BOOK FOR MAC USER MANUAL Registering Your WD Product Register your WD product to get the latest updates and special offers. You can easily register your drive using WD SmartWare - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 11
MY BOOK FOR MAC USER MANUAL 2 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your computer. It includes the following topics: Connecting the Drive Installing on a Mac OS X Tiger/Leopard/Snow Leopard - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 12
MY BOOK FOR MAC USER MANUAL Depending on your region, you may need to change to the power adapter, as illustrated below. US/JA the drive for use on Windows, see "Installing on Windows XP" on page 46 or "Troubleshooting" on page 52. After you physically connect the drive as shown in Figure 3 on page - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 13
MY BOOK FOR MAC USER MANUAL 2. Mac OS X Leopard and Snow Leopard only: A message asks whether you want to use the My Book drive to back up with Time Machine. • If - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 14
MY BOOK FOR MAC USER MANUAL Getting Started With WD SmartWare Software After you select either Back Up Files, Set Up Drive, or Retrieve a backup, the software will guide you through a simple two-step WD SmartWare software installation process. If a newer version of software is available the system - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 15
MY BOOK FOR MAC USER MANUAL Figure 5. Initial Drive Settings Screen Figure 6. Home Screen CONNECTING THE DRIVE AND GETTING STARTED - 10 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 16
MY BOOK FOR MAC USER MANUAL WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive-In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. • Protect your data automatically-Automatic, - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 17
MY BOOK FOR MAC USER MANUAL Note that: • The System category, shown against a dark gray Info/Online Help Topics Each WD SmartWare screen provides easy access to online help information to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain about what to do - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 18
MY BOOK FOR MAC USER MANUAL 3 Backing Up Your Computer Files This chapter includes the following topics: About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 19
MY BOOK FOR MAC USER MANUAL Figure 7. Backup Screen In the Content Gauges for your computer's disk drives, the categories of files that would be included in the backup if you - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 20
MY BOOK FOR MAC USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 21
MANUAL Important: Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup. The best box to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 22
MY BOOK FOR MAC USER MANUAL Selecting Specific Content to Back Up To back up some of your computer files: 1. On the Backup screen (see Figure 7 on page 14), select Detailed - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 23
MY BOOK FOR MAC USER MANUAL Changing the Backup Software Settings To optimize your backup, you can: • Specify the number of backup versions to keep for each file • Pause backups until - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 24
MY BOOK FOR MAC USER MANUAL Figure 9. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 25
MY BOOK FOR MAC USER MANUAL 2. Specify the number of file versions that you want to keep (from 1 to 25) in the Enter the number of backup versions to keep for - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 26
MY BOOK FOR MAC USER MANUAL 4 Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File/Folder Retrieving a Folder Retrieving All of Your Content Retrieving Files - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 27
MY BOOK FOR MAC USER MANUAL Figure 10. Retrieve Screen Figure 11. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES - 22 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 28
MY BOOK FOR MAC USER MANUAL Figure 12. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 13). Figure 13. Retrieve Files Selection Box RETRIEVING BACKED UP FILES - 23 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 29
MY BOOK FOR MAC USER MANUAL 5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 30
MY BOOK FOR MAC USER MANUAL Retrieving Files Directly from the Drive Using the WD SmartWare Retrieve feature is the best way to find backed up files and copy them to your computer's hard drive. You can, however, also use the file management functions of your - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 31
MY BOOK FOR MAC USER MANUAL 5 Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 32
MY BOOK FOR MAC USER MANUAL Figure 14. Drive Settings Screen 3. Click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 33
MY BOOK FOR MAC USER MANUAL 9. Click Save Security Settings to save your password and enable password protection for your drive. CAUTION! After creating a password, the drive remains unlocked for as - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 34
MY BOOK FOR MAC USER MANUAL Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 35
Turning Off the Drive Lock Feature MY BOOK FOR MAC USER MANUAL Important: After you have created a password, the drive can only be unlocked by a user logged on to the computer with administrative privileges. This is not - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 36
Check the remaining capacity of the drive • Display the serial number of the drive • Monitor drive status and temperature • Unlock the drive manually The sections below describe how to use the icon and alternative methods to perform these actions. Launching WD SmartWare Software If WD SmartWare is - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 37
MY BOOK FOR MAC USER MANUAL • In Finder, double-click WD SmartWare in the Applications list: The WD SmartWare Home screen displays. MANAGING AND CUSTOMIZING YOUR DRIVE - 32 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 38
MY BOOK FOR MAC USER MANUAL Dismounting the Virtual CD To be sure all data has been written the My Book, and then on the submenu, select Unmount CD. You may hear the drive power down as the Power LED flashes 4. Wait for the drive icon to disappear from the desktop before disconnecting the drive from - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 39
MY BOOK FOR MAC USER MANUAL Using the My Book Icon 1. Right-click the My Book icon on the desktop and select Eject "New Volume." ("New Volume" will be the name you assigned to the volume.) You may hear the drive power down as the Power LED flashes 2. Wait for the drive icon to - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 40
. The WD SmartWare Software is Not Available You may need to unlock the drive manually in cases such as the following: • You uninstalled the software and left the drive locked. • You move your drive to another system, and need to - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 41
MY BOOK FOR MAC USER MANUAL Your Computer Is Woken From Sleep Mode If your computer goes into WD SmartWare software makes it easy for you to quickly customize its own software settings for the best possible performance with your drive by: • Specifying the number of backup versions that you want to - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 42
MY BOOK FOR MAC USER MANUAL To customize your WD SmartWare software settings for the best possible performance with your drive, on the Software Settings screen (see Figure 9 on page 19): IF you want to . . . Change the number of backup versions - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 43
for you to quickly customize the settings of your drive for the best possible performance. • Security-Create, modify, and disable passwords that receive free technical support during the warranty period and find out about software updates, product enhancements, and price discount opportunities. • - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 44
MAC USER MANUAL To customize your drive settings for the best possible performance Erase your drive so you can return it to service if you have implemented password protection and then lost drive. To register your drive to receive free technical support during the warranty period and be kept up-to- - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 45
FOR MAC USER MANUAL 5. Type your notifications about software updates, product enhancements, and price discount opportunities. 8. Click Register Drive to register drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 46
Western Digital Service & Support website, Means that your WD SmartWare software is . . . Current. Out of date. Proceed to step 4. 4. Follow the instructions , you will need to restart the Run Backup backup job manually after reinstalling the software as uninstalling deletes all existing backup job - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 47
MY BOOK FOR MAC USER MANUAL 3. Double-click the WD SmartWare Uninstaller icon. A Western Digital pop-up screen appears: 4. Click Remove. MANAGING AND CUSTOMIZING YOUR DRIVE - 42 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 48
MY BOOK FOR MAC USER MANUAL 57 Checking Drive Health The data files on your My Book , and inserts bad-sector markers as required. The best time to run the drive diagnostics and status checks is on a regular basis, before you encounter any problems with your drive. And, because they are so - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 49
2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test MY BOOK FOR MAC USER MANUAL CHECKING DRIVE HEALTH - 44 - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 50
FOR MAC USER MANUAL 8 Using , be sure to back them up before reformatting it. Go to support.wdc.com. Refer to Knowledge Base Answer ID 3645 for formatting Answer ID 3322 for reformatting the drive to NTFS format.) See "Troubleshooting" on page 52 for more information about reformatting a drive. - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 51
driver for this drive. Figure 15. Found New Hardware Wizard 2. If Autorun (AutoPlay) is disabled on your computer, install the utilities and software manually: a. Open My Computer. The WD SmartWare CD drive is listed under Devices with Removable Storage. b. Double-click the WD SmartWare virtual CD - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 52
MY BOOK FOR MAC USER MANUAL The Welcome to WD SmartWare screen displays. If Flash Player is installed on your computer, the screen is animated: 3. Continue to "Getting Started With WD - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 53
c. In the AutoPlay screen, click Run WDSmartWare.exe: MY BOOK FOR MAC USER MANUAL Figure 17. AutoPlay Screen The Welcome to WD SmartWare screen displays. If Flash Player is installed on your computer, the screen is animated: 2. Continue to " - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 54
b. Double-click the WD SmartWare virtual CD. MY BOOK FOR MAC USER MANUAL Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Book drive. The VCD displays on your desktop - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 55
MY BOOK FOR MAC USER MANUAL Launching WD SmartWare Software If WD SmartWare is running in the background, you can launch it in the following ways: • Click Start > (All) Programs > WD - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 56
MY BOOK FOR MAC USER MANUAL Monitoring Icon Alerts • If the WD SmartWare icon flashes green and white, the drive may be overheated. Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. Disconnecting the Drive Safely CAUTION! To - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 57
MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems when installing or using this product, refer to this troubleshooting section or visit our support website at support PC - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 58
MY BOOK FOR MAC USER MANUAL Q: Why won't my computer boot when I connect my USB drive to USB drive. Refer to your system's motherboard BIOS setting documentation to disable this feature or visit support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from external - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 59
accordance with the instructions, may cause Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté d'équipement de technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power is on file at Western Digital Europe. GS Mark ( - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 60
MY BOOK FOR MAC USER MANUAL KCC Notice (Republic of Korea only) ӝઙ߹ B Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 61
BOOK FOR MAC USER MANUAL Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 62
registration 39 security 26, 39 sleep timer 40 MY BOOK FOR MAC USER MANUAL E Environmental compliance, China 55 Erase Drive screen 40 Erasing the drive 40 software 31 LEDs lock indicator 4 power/activity 4 limited warranty 56 O obtaining service 56 Online Help 12 Operating system requirements - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 63
37 T Temperature check 34 Troubleshooting 52 U Unlocking the drive from the virtual CD 29 Unlocking the drive manually from sleep mode 36 when MAC USER MANUAL ware 41 USB drive interface 4 V Virtual CD definition 7 dismounting 33 unlocking drive from 29 W warranty 56 WD service 56 WD SmartWare - Western Digital WDBAAG0010HCH-NESN | User Manual (pdf) - Page 64
granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, and My Book are registered trademarks; and My Book Essential, WD SmartWare, and Data Lifeguard are trademarks of
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