Western Digital WDBBEP0010BBK User Manual

Western Digital WDBBEP0010BBK Manual

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  • Western Digital WDBBEP0010BBK | User Manual - Page 1
    External Portable My Passport® Portable Hard Drive User Manual My Passport User Manual
  • Western Digital WDBBEP0010BBK | User Manual - Page 2
    our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services-Get warranty, product replacement
  • Western Digital WDBBEP0010BBK | User Manual - Page 3
    Contents MY PASSPORT USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 WD SmartWare Software Functional Overview 11 Home Tab Display 12 Backup Tab
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    MY PASSPORT USER MANUAL 6 Locking and Unlocking the Drive 34 Password Protecting the Drive 34 Unlocking the Drive 35 Unlocking the Drive with WD Security or WD Drive Utilities 36 Unlocking the Drive with the WD SmartWare Software 37 Unlocking the Drive with the WD Drive Unlock Utility 38
  • Western Digital WDBBEP0010BBK | User Manual - Page 5
    MY PASSPORT USER MANUAL A Installing an SES Driver 57 Installing on Windows XP Computers 57 Installing the Driver Automatically 57 Installing the Driver Manually 59 Installing on Windows Vista Computers 61 Installing the Driver Automatically 61 Installing the Driver Manually 62 Installing on
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    PASSPORT USER MANUAL 11 About Your WD Drive Welcome to your My Passport® portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to- use, automatic, continuous backup software the ultra-fast speed of USB
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    MY PASSPORT USER MANUAL WD quality inside and out-We know Passport portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare, WD Security, and WD Drive Utilities software (included on the drive) USB 3.0 Cable My Passport Portable Hard Drive Quick Install Guide Figure 1. My Passport
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    MY PASSPORT USER MANUAL Operating System Compatibility Your My Passport drive and the WD Security and WD Drive Utilities software are compatible with the following operating systems: Windows® • Windows XP • Windows Vista® • Windows 7 Mac® OS X® • Leopard® • Snow Leopard™ • Lion The WD SmartWare
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    MY PASSPORT USER MANUAL USB 3.0 Interface USB 3.0 supports data speed: • USB 2.0-up to 480 Mb/s • USB 1.1-up to 12 Mb/s Registering Your Drive Always register your My Passport drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software
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    MY PASSPORT USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting Started
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    MY PASSPORT USER MANUAL Getting Started with the WD Software After you have connected the drive to your computer, an installation wizard quickly gets you started with the WD software that is on the drive: • WD Security • WD Drive Utilities • WD SmartWare To get started with the WD software: 1.
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    MY PASSPORT USER MANUAL c. Clear the check box for any installation option that you do not want to implement: • Create Desktop Shortcut • Launch Application d. Click Next to install the selected applications and options. 6. Depending on your selections: • Installing WD Drive Utilities with the
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    MY PASSPORT USER MANUAL • Installing WD SmartWare displays the Backup Plan Selection screen for selecting the type of Start Backup. After the backup completes, click Continue to display the WD SmartWare Home screen (Figure 7 on page 10). • Skip the backup by clicking Skip Backup to display the
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    MY PASSPORT USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Initial File Backup Screen
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    MY PASSPORT USER MANUAL Before first backup After first backup Figure 7. WD SmartWare Home Screens CONNECTING THE DRIVE AND GETTING STARTED - 10
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    PASSPORT USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software to specify the one you want to work with • Supported external drive, then the WD SmartWare software highlights the one you select to work with See "Home
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    MY PASSPORT USER MANUAL The . . . tab display Settings Provides . . . Buttons for opening dialogs to: • Specify the number of backup your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 23. In each display, the WD SmartWare software
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    MY PASSPORT USER MANUAL Your Computer Icon Your Computer Content Gauge My Passport Drive Icon My Passport Drive Content Gauge Figure 8. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 13
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    MY PASSPORT USER MANUAL Table 1. Home Tab Functional Description Display Component Description Your computer icon Provides a graphic representation and name of the internal hard drive or drive partition on your computer that the WD SmartWare software will access for backup and retrieve functions
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    MY PASSPORT USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Drive display scroll pointers (Not shown in Figure 8 on page 13.) One installation of the WD SmartWare software supports as many My Passport drives as you system can handle. When the number
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    MY PASSPORT USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description category displays the number of files in the category. My Passport drive content gauge After installing the WD SmartWare software-before running your first backup or copying any files to
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    the Home tab display. (See "Your computer's content gauge" on page 15.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 16.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 17
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    MY PASSPORT USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all of your files. In this configuration, the advanced backup area is
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    MY PASSPORT USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component to Category Backup when the backup mode is file. Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your
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    MY PASSPORT USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display folder box and Browse button By default, the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for your user name. If you want to specify a different
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    selection box Selecting the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on the selected My Passport drive. Displays all of the files from the selected backup volume on the selected My
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    MY PASSPORT USER MANUAL Settings Tab Display See Figure 11 that you want to keep for each file. Backup Speed button Displays the Reduce Backup Speed dialog for enabling/disabling the option to run backups only automatically checks for software updates. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 22
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    Online User Manuals link Uses your Web browser to connect to the user manual page for WD SmartWare manuals at: http//www.wdc.com/wdproducts/wdsmartware/um.asp. There, you can select and open the online version of the user manual for your My Passport drive. (Continued) WD SMARTWARE SOFTWARE
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    PASSPORT USER MANUAL Table 5. Help Tab Functional Description (Continued) Display Component Description Support link Uses your Web browser to connect to the WD Service & Support Home page at http://support.wdc.com. Update Software button Uses your Web browser to compare the versions of your WD
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    MY PASSPORT USER MANUAL 14 Backing Up Your Computer Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to your My Passport
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    MY PASSPORT USER MANUAL 3. On the Backup screen: IF you want to back up . . . on Switch to Category Backup button and OK on the Switching Backup Plan dialog. b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected:
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    MY PASSPORT USER MANUAL b. Click Advanced View to open the backup by categories selection box: c. d. Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Passport drive. e. Click Start Backup to begin backing up the selected categories of files and skip to
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    PASSPORT USER MANUAL the backup by files selection box, click the pointers to open the folder structure: c. Select the check boxes for the Passport drive changes to blue as the backup completes. • You can continue to set up your drive or perform any other functions because the WD SmartWare software
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    b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements. 10. If you clicked Stop Backup at step 8, the Stop backup? confirmation message reminds you that the WD SmartWare software runs your
  • Western Digital WDBBEP0010BBK | User Manual - Page 35
    MY PASSPORT USER MANUAL 15 Retrieving Backup Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your My Passport drive and copy them to
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    MY PASSPORT USER MANUAL IF you have . . . Created a single backup on the selected My Passport drive from your computer, THEN the WD SmartWare software displays the . . . Select a destination for retrieved files dialog: Created multiple backup volumes on the selected My Passport drive from either:
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    MY PASSPORT USER MANUAL 3. On and use the browse function to identify the new folder. b. Click Apply to save and implement the new folder specification. 4. Click Next to display the Retrieve Some Files option to open the Retrieve Some Files selection box and proceed to step 5 on page 33.
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    MY PASSPORT USER MANUAL 5. In the Retrieve Some Files selection box, navigate through the of the files you selected for the retrieve were not copied to the specified retrieve location. In this case, either a: • Files Not Retrieved message provides the number of files that were not retrieved and
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    MY PASSPORT USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the 1. Open the Set Security dialog by clicking either: • The WD Security icon on your desktop if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Security
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    MY PASSPORT USER MANUAL 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to create a password for. 3. Type your password in the Choose a password box, using up
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    icon on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. If you have more than one supported My Passport drive connected to your computer, select the one that is locked to display the Unlock Drive dialog
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    PASSPORT USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, unless you selected the Enable auto unlock for user: check box when you created your password, the WD SmartWare software
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    MY PASSPORT USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare, WD Security, or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive there.
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    MY PASSPORT USER MANUAL Changing Your Password To change your password: 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Security 2. If you have
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    from your drive: 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported My Passport drive connected to
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    MY PASSPORT USER MANUAL 17 Managing and Customizing the Drive This chapter includes the following topics: Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the Drive
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    white, THEN the drive might be . . . Locked or in a format that the WD SmartWare software does not understand (non-Windows format in a Windows environment). Overheated. Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. MANAGING
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    shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 7. 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to set. 3. Click Sleep
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    4. Click Registration to display the Registration dialog: MY PASSPORT USER MANUAL 5. On the Registration dialog: a. Type your first mail notifications about software updates, product enhancements, and price discount opportunities. f. Click Register Drive. Checking Drive Health WD Drive Utilities
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    shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 7. 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to check. 3. Click
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    erasing it. Note: Erasing your drive also deletes the WD software and all of the support files, utilities, and user manual files. You can download these to restore your My Passport to its original configuration after erasing the drive. WD Drive Utilities provides two ways to erase your drive
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    MY PASSPORT USER MANUAL After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID 6743 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing your drive also removes your password. If you used a
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    MY PASSPORT USER MANUAL 3. The fifth invalid password attempt displays the too many password operation completes, go to support.wdc.com and see Knowledge Base answer ID 6743 for information about downloading and restoring the WD software and disk image on your My Passport drive. Erasing your drive
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    to deleting all of the data on your My Passport drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD software on your computer, or move the drive to another
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    MY PASSPORT USER MANUAL 18 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Pausing Backups Until Your Computer is Idle Specifying a Different Retrieve Folder Checking for Software Updates Uninstalling the WD Software
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    MY PASSPORT USER MANUAL 2. On the Software Settings screen, click Backup Speed to display the Reduce Backup Speed dialog: 3. On the Reduce Backup Speed dialog, select or clear the Run backup when computer is idle check box to enable or disable the Backup Speed option. Specifying a Different Retrieve
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    MY PASSPORT USER MANUAL 2. On the Software Settings screen, click Preferences to display the Set Preferences dialog: 3. On the Set Preferences dialog, select or clear the Automatically check for WD SmartWare software updates check box to enable or disable the Preferences option. Uninstalling the WD
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    MY PASSPORT USER MANUAL 5. On the Custom Setup dialog: a. Clear the check box for the applications that you want to uninstall: • WD Drive Utilities • WD Security • WD SmartWare Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. You must restart the
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    My Passport drive, reformatting the drive also removes the WD software and all of the support files, utilities, online help, and user manual files. If you want to duplicate the drive management and drive lock features on your Mac computer, you can download and install the WD Security and WD Drive
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    MY PASSPORT USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at support.wdc
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    PASSPORT USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3,0 or USB 2.0. Q: How do I determine whether or not my system supports
  • Western Digital WDBBEP0010BBK | User Manual - Page 62
    MY PASSPORT USER MANUAL 1A Installing an SES Driver If you decide to not install the WD software, you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. Note: The SES
  • Western Digital WDBBEP0010BBK | User Manual - Page 63
    4. Select Install the software automatically and click Next: MY PASSPORT USER MANUAL 5. When the installation completes, click Finish: INSTALLING AN SES DRIVER - 58
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    MY PASSPORT USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware and: a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. INSTALLING AN SES
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    d. Click Next: MY PASSPORT USER MANUAL 5. When the installation completes, click Finish: INSTALLING AN SES DRIVER - 60
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    , click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: • Connects to Windows Update • Finds, downloads, and installs the SES
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    MY PASSPORT USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don't search
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    4. Browse to Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: MY PASSPORT USER MANUAL 5. When the installation completes, click Close: INSTALLING AN SES DRIVER - 63
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    MY PASSPORT USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5 or, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click
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    3. Click Browse my computer for driver software. MY PASSPORT USER MANUAL 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING AN SES DRIVER - 65
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    PASSPORT USER MANUAL 1B Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty the instructions, may by WD could void the user's authority Western Digital Europe. COMPLIANCE AND WARRANTY INFORMATION - 66
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    USB⬉㓚 EMI ᑩⲪ O SJ/T11363-2006 X ST/T11363-2006 X PBDE) MY PASSPORT USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you
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    found at http:// support.wdc.com/download/gpl. Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in
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    26, 27, 28 procedure 25 Backup Speed button 22 Backup tab displays advanced backup button, Retrieve tab displays 20 C Cables 2 CAUTION about erasing the drive Disk image, downloading and restoring 49, MY PASSPORT USER MANUAL 54 Drive User Manuals link 23 Support link 24 Update Software button 24 WD
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    WD SmartWare software 41 Learning Center topic buttons 23 LED indicator 4 Limited warranty 68 O Online User Manuals 20 MY PASSPORT USER MANUAL description 19 Service 67 Set file history dialog 50 preferences dialog 52 retrieve folder dialog 51 sleep timer dialog 43 Settings tab displays Backup Speed
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    cable 2 drive interface 4 W Warranty 67 WD service 67 SmartWare icon 41 Store link 24 Y Your computer content gauge, Backup tab displays 17 content gauge, Home tab displays 15 icon, Home tab display 14 MY PASSPORT USER MANUAL INDEX - 71
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    right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book and My Passport are registered trademarks and My Passport Essential, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that
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External Portable
My Passport
®
Portable Hard Drive
User Manual
My Passport User Manual