Western Digital WDBBEP0010BSL User Manual
Western Digital WDBBEP0010BSL Manual
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Western Digital WDBBEP0010BSL manual content summary:
- Western Digital WDBBEP0010BSL | User Manual - Page 1
External Portable My Passport® Edge™ Portable Hard Drive User Manual My Passport Edge User Manual - Western Digital WDBBEP0010BSL | User Manual - Page 2
7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your - Western Digital WDBBEP0010BSL | User Manual - Page 3
Table of Contents MY PASSPORT EDGE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 2 Disk Drive Format 3 Physical Description 3 - Western Digital WDBBEP0010BSL | User Manual - Page 4
Restoring the WD Software and Disk Image 54 10 Troubleshooting 55 Installing, Partitioning, and Formatting the Drive 55 Frequently Asked Questions 55 A Installing an SES Driver 57 Installing on Windows XP Computers 57 Installing the Driver Automatically 57 Installing the Driver Manually 59 - Western Digital WDBBEP0010BSL | User Manual - Page 5
MY PASSPORT EDGE USER MANUAL B Compliance and Warranty Information 66 Regulatory Compliance 66 FCC Class B Korea only 67 Environmental Compliance (China 67 Warranty Information 67 Obtaining Service 67 Limited Warranty 68 GNU General Public License ("GPL 68 Index 69 TABLE OF CONTENTS - - Western Digital WDBBEP0010BSL | User Manual - Page 6
MY PASSPORT EDGE USER MANUAL 11 About Your WD Drive Welcome to your My Passport® EdgeTM portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software, and drive lock - Western Digital WDBBEP0010BSL | User Manual - Page 7
and information, go to http://support.wdc.com/downloads. Kit Contents As shown in Figure 1, your My Passport Edge drive kit includes the following: • My Passport Edge portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare, WD Security, and WD Drive Utilities software (included on - Western Digital WDBBEP0010BSL | User Manual - Page 8
MY PASSPORT EDGE USER MANUAL The WD SmartWare software is compatible with the following operating systems: Windows use the drive with a Mac computer, see "Reformatting the Drive" on page 54 and "Troubleshooting" on page 55. Physical Description As shown in Figure 2, the My Passport Edge drive has: - Western Digital WDBBEP0010BSL | User Manual - Page 9
EDGE USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed-up to 480 Mb/s. USB 1.1-up to 12 Mb/s Registering Your Drive Always register your My Passport Edge drive to - Western Digital WDBBEP0010BSL | User Manual - Page 10
MY PASSPORT EDGE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Security, WD Drive Utilities, and WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting - Western Digital WDBBEP0010BSL | User Manual - Page 11
MY PASSPORT EDGE USER MANUAL 3. Verify that the drive appears under My Computer in Windows Explorer. 4. If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive. Your My Passport drive is now ready to use as an external storage - Western Digital WDBBEP0010BSL | User Manual - Page 12
MY PASSPORT EDGE USER MANUAL 5. On the Custom Setup dialog: a. Select an application name to see a brief description of the application: • WD Drive Utilities • WD Security • WD SmartWare b. Clear the check box for any application that you do not want to install. c. Clear the check box for any - Western Digital WDBBEP0010BSL | User Manual - Page 13
MY PASSPORT EDGE USER MANUAL Figure 4. WD Drive Utilities Screen Figure 5. WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED - 8 - Western Digital WDBBEP0010BSL | User Manual - Page 14
MY PASSPORT EDGE USER MANUAL Figure or folders that you select from a folder view of your computer's internal hard drive. b. Click Next to display the initial Backup screen (Figure 7 on page click Continue to display the WD SmartWare Home screen (Figure 8 on page 11). • Skip the backup - Western Digital WDBBEP0010BSL | User Manual - Page 15
MY PASSPORT EDGE USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do. Initial File - Western Digital WDBBEP0010BSL | User Manual - Page 16
MY PASSPORT EDGE USER MANUAL Before first backup After first backup Figure 8. WD SmartWare Home Screens CONNECTING THE DRIVE AND GETTING STARTED - 11 - Western Digital WDBBEP0010BSL | User Manual - Page 17
MY PASSPORT EDGE USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD can use to specify the one you want to work with • Supported external drive, then the WD SmartWare software highlights the one you select to work with See "Home - Western Digital WDBBEP0010BSL | User Manual - Page 18
Support and software update services See "Help Tab Display" on page 24. In each display, the WD SmartWare software changes the names and graphic images to match the hardware configuration of the connected drives. Note: In addition to the detailed Help tab information, each WD SmartWare display - Western Digital WDBBEP0010BSL | User Manual - Page 19
MY PASSPORT EDGE USER MANUAL Your Computer Icon Your Computer Content Gauge My Passport Drive Icon My Passport Drive Content Gauge Figure 9. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 14 - Western Digital WDBBEP0010BSL | User Manual - Page 20
MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description Display Component Description Your computer icon Provides a graphic representation and name of the internal hard drive or drive partition on your computer that the WD SmartWare software will access for backup and retrieve - Western Digital WDBBEP0010BSL | User Manual - Page 21
MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Drive display scroll pointers (Not shown in Figure 9 on page 14.) One installation of the WD SmartWare software supports as many My Passport drives as you system can handle. When the - Western Digital WDBBEP0010BSL | User Manual - Page 22
MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Passport drive content gauge After installing the WD SmartWare software-before running your first backup or copying any files to the drive, the content gauge for your My Passport drive - Western Digital WDBBEP0010BSL | User Manual - Page 23
the Home tab display. (See "Your computer's content gauge" on page 16.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 17.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 18 - Western Digital WDBBEP0010BSL | User Manual - Page 24
PASSPORT EDGE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD content gauge for your computer and your My Passport drive. Clicking Switch to File Backup displays a - Western Digital WDBBEP0010BSL | User Manual - Page 25
MY PASSPORT EDGE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your computer's internal hard drive: • Selecting the - Western Digital WDBBEP0010BSL | User Manual - Page 26
PASSPORT EDGE USER MANUAL on the selected My Passport drive. You must select a WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for your user name. If you want to specify a different folder, use the Browse function and click Apply. (Continued) WD - Western Digital WDBBEP0010BSL | User Manual - Page 27
selection box Selecting the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on the selected My Passport drive. Displays all of the files from the selected backup volume on the selected My - Western Digital WDBBEP0010BSL | User Manual - Page 28
MY PASSPORT EDGE USER MANUAL Settings Tab Display See Figure 12 and Table 4 for a brief functional description of the Settings tab Displays the Set Preferences dialog for enabling/disabling the option that automatically checks for software updates. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 23 - Western Digital WDBBEP0010BSL | User Manual - Page 29
MY PASSPORT EDGE USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 13 and Table 5 for a brief functional description of the Help tab display. Learning Center Topic Buttons Update Software - Western Digital WDBBEP0010BSL | User Manual - Page 30
to connect to the WD Service & Support Home page at http://support.wdc.com. Update Software button Uses your Web browser to compare the versions of your WD SmartWare software and the firmware of the selected My Passport drive with the most-recent available versions. WD Store link If updated - Western Digital WDBBEP0010BSL | User Manual - Page 31
backup protection is continuous for as long as your My Passport drive is connected to your computer. Then, whenever you disconnect and reconnect the drive to your computer, the WD SmartWare software rescans your computer for new or changed files and resumes automatic, continuous backup as before - Western Digital WDBBEP0010BSL | User Manual - Page 32
MY PASSPORT EDGE USER MANUAL 3. On the Backup screen: IF you want to back up . . . on the internal hard drive, All of the categories of files Selected categories of files All of the files and folders Selected files or folders THEN . . . Proceed to step 4. Skip - Western Digital WDBBEP0010BSL | User Manual - Page 33
MY PASSPORT EDGE USER MANUAL b. Click Advanced View to open the backup by categories . d. Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Passport drive. e. Click Start Backup to begin backing up the selected categories of files and skip to step 8 on - Western Digital WDBBEP0010BSL | User Manual - Page 34
MY PASSPORT EDGE USER MANUAL 7. To backup selected files or folders: a. Verify that the the content gauge for your My Passport drive changes to blue as the backup completes. • You can continue to set up your drive or perform any other functions because the WD SmartWare software backs up your files - Western Digital WDBBEP0010BSL | User Manual - Page 35
The best long-term solution would be to relegate the drive to longterm archive storage and: a. Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements. 10. If you clicked - Western Digital WDBBEP0010BSL | User Manual - Page 36
MY PASSPORT EDGE USER MANUAL 15 Retrieving Backup Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your My Passport drive and copy them - Western Digital WDBBEP0010BSL | User Manual - Page 37
MY PASSPORT EDGE USER MANUAL IF you have . . . Created a single backup on the selected My Passport drive from your computer, THEN the WD SmartWare software displays the . . . Select a destination for retrieved files dialog: Created multiple backup volumes on the selected My Passport drive from - Western Digital WDBBEP0010BSL | User Manual - Page 38
PASSPORT EDGE USER MANUAL 3. On the Select a destination for retrieved files dialog: IF you want to copy your retrieved files to . . . Their original locations on your computer's internal hard drive to identify the new folder. b. Click Apply to save and implement the new folder specification. 4. - Western Digital WDBBEP0010BSL | User Manual - Page 39
MY PASSPORT EDGE USER MANUAL 5. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box - Western Digital WDBBEP0010BSL | User Manual - Page 40
password and keep others from accessing the files on your drive: 1. Open the Set Security dialog by clicking either: • The WD Security icon on your desktop if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Security LOCKING AND UNLOCKING THE - Western Digital WDBBEP0010BSL | User Manual - Page 41
MY PASSPORT EDGE USER MANUAL 2. If you have more than one supported My Passport drive connected to your computer, select the auto unlock for user: check box if you want the WD Security software to remember your password for the selected drive on this computer. 7. Read the warning about the - Western Digital WDBBEP0010BSL | User Manual - Page 42
> All Programs > Western Digital > WD Apps > WD Security • The WD Drive Utilities icon on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. If you have more than one supported My Passport drive connected to - Western Digital WDBBEP0010BSL | User Manual - Page 43
MY PASSPORT EDGE USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, unless you selected the Enable auto unlock for user: check box when you created your password, the WD SmartWare - Western Digital WDBBEP0010BSL | User Manual - Page 44
MY PASSPORT EDGE USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare, WD Security, or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive - Western Digital WDBBEP0010BSL | User Manual - Page 45
> All Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported My Passport drive connected to your computer, check box to signify whether you want the WD Security software to remember your new password for the selected drive on this computer. 9. Click Update Security - Western Digital WDBBEP0010BSL | User Manual - Page 46
desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to remove password protection from. 3. Type - Western Digital WDBBEP0010BSL | User Manual - Page 47
If the WD SmartWare software does not start automatically, you can start it by: • Left- or right-clicking the WD Quick View icon in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE - 42 - Western Digital WDBBEP0010BSL | User Manual - Page 48
MY PASSPORT EDGE USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status, and find out if the drive is locked by hovering the pointer over the WD Quick View icon in the taskbar: Safely Disconnecting the Drive CAUTION! To prevent data loss, close all active - Western Digital WDBBEP0010BSL | User Manual - Page 49
shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 8. 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to set. 3. Click Sleep - Western Digital WDBBEP0010BSL | User Manual - Page 50
4. Click Registration to display the Registration dialog: MY PASSPORT EDGE USER MANUAL 5. On the Registration dialog: a. Type your first name . f. Click Register Drive. Checking Drive Health WD Drive Utilities provides three diagnostic tools to help make sure that your drive is performing well. - Western Digital WDBBEP0010BSL | User Manual - Page 51
icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 8. 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to check. 3. Click Diagnostics - Western Digital WDBBEP0010BSL | User Manual - Page 52
shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 8. 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to erase. 3. Click - Western Digital WDBBEP0010BSL | User Manual - Page 53
MY PASSPORT EDGE USER MANUAL After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing your drive also removes your password. If you used - Western Digital WDBBEP0010BSL | User Manual - Page 54
accept the risk. 6. Click Erase. After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your My Passport drive. Erasing your drive also removes your password. If you still - Western Digital WDBBEP0010BSL | User Manual - Page 55
the data on your My Passport drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD software on your computer, or move the drive to another computer and install - Western Digital WDBBEP0010BSL | User Manual - Page 56
PASSPORT EDGE USER MANUAL 18 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Specifying a Different Retrieve Folder Checking for Software Updates Uninstalling the WD Software Specifying the Number of Backup Versions The WD WD - Western Digital WDBBEP0010BSL | User Manual - Page 57
new retrieve folder. b. Click Apply. Checking for Software Updates When enabled, the Preferences option checks for software updates each time you reconnect your My Passport drive WD Software Important: You can easily uninstall the software. However, you will need to restart the backup job manually - Western Digital WDBBEP0010BSL | User Manual - Page 58
Windows XP 1. Click Start > Control Panel. 2. Double-click Add or Remove Programs. 3. Select WD SmartWare and click Remove. 4. Click Yes at the Are you sure... prompt. MY PASSPORT EDGE USER MANUAL Uninstalling on Windows Vista, Windows 7 or Windows 8 1. Click Start > Control Panel. 2. Double-click - Western Digital WDBBEP0010BSL | User Manual - Page 59
"Troubleshooting" on page 55 for more information about reformatting a drive. Restoring the WD Software and Disk Image After you have reformatted your My Passport drive for use on Mac computers, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and - Western Digital WDBBEP0010BSL | User Manual - Page 60
110 MY PASSPORT EDGE USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at - Western Digital WDBBEP0010BSL | User Manual - Page 61
PASSPORT EDGE USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support for installation procedures and more information. TROUBLESHOOTING - 56 - Western Digital WDBBEP0010BSL | User Manual - Page 62
EDGE USER MANUAL 1A Installing an SES Driver If you decide to not install the WD software, you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. Note: The SES Driver is - Western Digital WDBBEP0010BSL | User Manual - Page 63
4. Select Install the software automatically and click Next: MY PASSPORT EDGE USER MANUAL 5. When the installation completes, click Finish: INSTALLING AN SES DRIVER - 58 - Western Digital WDBBEP0010BSL | User Manual - Page 64
driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Install from a list or specific location and click Next: 4. Browse to My Computer and: a. Double-click the My Passport drive - Western Digital WDBBEP0010BSL | User Manual - Page 65
d. Click Next: MY PASSPORT EDGE USER MANUAL 5. When the installation completes, click Finish: INSTALLING AN SES DRIVER - 60 - Western Digital WDBBEP0010BSL | User Manual - Page 66
MY PASSPORT EDGE USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as shown in Figure 3 on page 5, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware screen. If - Western Digital WDBBEP0010BSL | User Manual - Page 67
MY PASSPORT EDGE USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don't - Western Digital WDBBEP0010BSL | User Manual - Page 68
4. Browse to Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: MY PASSPORT EDGE USER MANUAL 5. When the installation completes, click Close: INSTALLING AN SES DRIVER - 63 - Western Digital WDBBEP0010BSL | User Manual - Page 69
MY PASSPORT EDGE USER MANUAL Installing on Windows 7 or Windows 8 Computers After you physically connect the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2. Under Computer Management - Western Digital WDBBEP0010BSL | User Manual - Page 70
3. Click Browse my computer for driver software. MY PASSPORT EDGE USER MANUAL 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING AN SES DRIVER - 65 - Western Digital WDBBEP0010BSL | User Manual - Page 71
PASSPORT EDGE USER MANUAL installed and used in accordance with the instructions, may cause harmful interference to radio or . Any changes or modifications not expressly approved by WD could void the user's authority to operate this Western Digital Europe. COMPLIANCE AND WARRANTY INFORMATION - 66 - Western Digital WDBBEP0010BSL | User Manual - Page 72
MY PASSPORT EDGE USER MANUAL KC Notice (Republic of Korea support website at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions support.wdc.com. WD - Western Digital WDBBEP0010BSL | User Manual - Page 73
License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. In accordance with the GPL, if applicable: 1) the source code for the GPL Software may be downloaded at no charge from http://support.wdc.com/download/gpl or obtained on CD for a nominal charge from - Western Digital WDBBEP0010BSL | User Manual - Page 74
17 your computer's 16 your computer's, Backup tab displays 18 Converting drive format 55 Creating a password 35 D Disconnecting the drive 43 Disk image, downloading and restoring 50, 54 Drive MY PASSPORT EDGE USER MANUAL content gauge, Backup tab displays 18 content gauge, Home tab displays 17 - Western Digital WDBBEP0010BSL | User Manual - Page 75
WD SmartWare software 42 Learning Center topic buttons 24 LED indicator 3 Limited warranty 68 O Online User Manuals link 24 Operating systems 2, 3 P Password protecting your drive 12 MY PASSPORT EDGE USER MANUAL Retrieve destination 20 Settings See Drive Settings Status check 43 Support link 25 - Western Digital WDBBEP0010BSL | User Manual - Page 76
W Warranty 67 WD service 67 SmartWare icon 42 Store link 25 Windows uninstalling WD SmartWare software from 53 Y Your computer content gauge, Backup tab displays 18 content gauge, Home tab displays 16 icon, Home tab display 15 MY PASSPORT EDGE USER MANUAL INDEX - 71 - Western Digital WDBBEP0010BSL | User Manual - Page 77
any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Edge, WD SmartWare, WD Security, WD Drive Utilities, and Data Lifeguard are trademarks
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External Portable
My Passport
®
Edge
™
Portable Hard Drive
User Manual
My Passport Edge User Manual