Western Digital WDBBEP7500ABK WD SmartWare User Manual
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- Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 1
Backup Software WD SmartWare™ Software User Manual Version 1.5.x WD SmartWare Software User Manual, Version 1.5.x - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 2
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 3
Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Displays 3 Backup Tab - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 4
USER MANUAL 7 Managing and Customizing the Software 47 Specifying the Number of Backup Versions 47 Pausing Backups Until Your Computer is Idle 48 Specifying a Different Retrieve Folder 48 Checking for Software Updates 49 Enabling the Backup and Retrieve Functions 49 Uninstalling the WD - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 5
system. For highest performance and reliability, always install the latest updates and service pack (SP). Go to the Start menu and select Windows Update. Hard Drive Support The WD SmartWare software supports the following WD external hard drives: My Book® Drives • My Book Essential • My Book Elite - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 6
SMARTWARE SOFTWARE USER MANUAL Functional Overview All operational features and capabilities of the WD SmartWare software are presented in five one you want to work with • External My Book or My Passport drive, then the WD SmartWare software highlights the one you select to work with The drive - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 7
Support and software update services See "Help Tab Display" on page 15. In each display, the WD SmartWare software changes the names and graphic images to match the hardware configuration of the connected My Book and My Passport drives. Note: In addition to the detailed Help tab information - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 8
SMARTWARE SOFTWARE USER MANUAL WD SmartWare Home Tab Display Your Computer Icon Your Computer Content Gauge Drive Management Home Tab Display My Passport Drive Icon My Passport Drive Content Gauge Figure 1. Home Tab Displays Table 1. Home Tab Functional Description Display Component Description - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 9
to your computer. If you have more than one My Book or My Passport drive connected to your computer, left-click the drive icon for the one that you want to use for backup, retrieve, and drive settings functions. The WD SmartWare software highlights your selection with a light-blue shadow background - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 10
MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description My Book or My Passport • Alerts-To display the WD SmartWare WD 1 on page 4.) One installation of the WD SmartWare software supports as many My Book or My Passport drives as you system can handle. When the - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 11
WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component install the drive management version of the WD SmartWare software. My Book or My Passport drive content gauge After installing the WD SmartWare software-before running your first backup - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 12
WD SMARTWARE SOFTWARE USER MANUAL Backup by Category Display Your Computer Content Gauge Backup by Files Display My Passport Drive Content Gauge Category/File Backup Toggle Button Figure 2. Backup Tab Displays Advanced Backup Area Start/Stop Backup Toggle Button Table 2. Backup Tab Functional - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 13
MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In the category mode, the initial/default configuration of the WD gauge for your computer and your My Book or My Passport drive. Clicking Switch to File Backup displays a folder - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 14
WD SMARTWARE SOFTWARE USER MANUAL the content gauges for your computer and your My Book or My Passport drive. The button name is Switch to File Backup when the backup mode is file. Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 15
WD SMARTWARE SOFTWARE USER MANUAL Backed Up Volumes Selection Box Select a volume to retrieve from backed up volumes that are available to retrieve files from on the selected My Book or My Passport drive. You must select a backup volume before you can click Next to continue with the retrieve - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 16
WD SMARTWARE SOFTWARE USER MANUAL Table 3. Retrieve Tab Functional Description (Continued) Retrieve destination option buttons Specify the location on your computer's internal hard drive where you want to copy the files retrieved from the selected My Book or My Passport drive: • To the Original - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 17
SMARTWARE SOFTWARE USER MANUAL Settings Tab Displays The WD SmartWare software provides one of two different Settings tab displays, depending on which version of the software you install: • With the full version of the software installed, the WD SmartWare Settings tab display provides buttons that - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 18
WD SMARTWARE SOFTWARE USER MANUAL Table 4. Settings Tab Functional Description Display Component idle. Drive Erase button Displays the Drive Erase dialog for erasing your My Book or My Passport drive when it is not locked. File History button Displays the Set File History dialog for - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 19
Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. Help Tab Display Table 5. Help Tab Functional Description Display Component Description Contact Us link Uses your web browser to connect to the WD Service & Support Contact Us page at http://support.wdc.com/contact - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 20
select and open the online version of the user manual for your My Book or My Passport drive. Uses your web browser to connect to the WD Service & Support Home page at http://support.wdc.com. Uses your web browser to compare the versions of your WD SmartWare software and the firmware of the selected - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 21
Getting Started This chapter provides instructions for installing and getting started with the WD SmartWare software. It also references information about performing your first backup and customizing your drive settings. After connecting the My Book or My Passport drive to your computer: 1. Verify - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 22
features, Install Drive Settings button. The full version of the WD SmartWare software and retrieve files that you have already backed up to your My Book or My Passport drive on another computer, Retrieve a backup link. 2. Read the license agreement and click Accept to continue. INSTALLING THE - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 23
SMARTWARE SOFTWARE USER MANUAL 3. Wait for the software installation to complete. This could take several minutes. 4. After the software installation completes: IF you clicked . . . at step 1, THEN the WD SmartWare software displays . . . Install WD SmartWare Install Drive Settings The initial - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 24
WD SMARTWARE SOFTWARE USER MANUAL Initial Category Backup Screen Initial File Backup Screen Figure 8. Initial Backup Screens INSTALLING THE SOFTWARE AND GETTING STARTED - 20 - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 25
SOFTWARE USER MANUAL Note: The initial Backup screens only appear one time-the first time you install the WD SmartWare software on to display the WD SmartWare initial Drive Settings screen (Figure 9 on page 22). b. Depending on the hardware configuration of your My Book or My Passport drive, see: - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 26
SOFTWARE USER MANUAL WD SmartWare Initial Drive Setting Screen (After selecting Skip Backup . 9. On the initial Drive Settings screen: a. Depending on the hardware configuration of your My Book or My Passport drive, see: - "Naming the Drive" on page 41 - "Password Protecting the Drive" on page 25 - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 27
WD SMARTWARE SOFTWARE USER MANUAL Figure 10. WD SmartWare Home Screen Figure 11. Drive Management Home Screen INSTALLING THE SOFTWARE AND GETTING STARTED - 23 - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 28
SOFTWARE USER MANUAL Getting Started Without the WD SmartWare Software If you do not install the WD SmartWare software, you can still use your My Book or My Passport drive as an external hard drive. In this case, however, you will not be able to: • Protect your data with automatic continuous - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 29
includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 30
box if you want the WD SmartWare software to remember your password on this computer. Note: This function remembers the password for your currently logged on user name. If you log on as a different user, you will have to type your password and repeat this selection. e. Read the warning about the - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 31
SOFTWARE USER MANUAL To unlock the drive with WD SmartWare software: 1. If the WD SmartWare drive unlock dialog does not appear automatically, click the drive image above the Drive is locked message to display it: 2. Type your password in - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 32
SMARTWARE SOFTWARE USER MANUAL Changing Your Password To change your password: 1. Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13). 2. If you opened the WD SmartWare Settings tab display, click Set - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 33
SOFTWARE USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13). 2. If you opened the WD SmartWare Settings - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 34
USER MANUAL 14 Backing Up Your Computer Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to the My Book or My Passport - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 35
WD SMARTWARE SOFTWARE USER MANUAL 3. On the Backup screen: IF you want to back up . . . Apply Changes to create a custom backup plan and refresh the content gauge for your My Book or My Passport drive. c. Click Start Backup to begin backing up all categories of files on the internal hard drive and - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 36
WD SMARTWARE SOFTWARE USER MANUAL b. Click Advanced View to open the backup by categories Apply Changes to create a custom backup plan and refresh the content gauge for your My Book or My Passport drive. e. Click Start Backup to begin backing up the selected categories of files and skip to step - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 37
WD SMARTWARE SOFTWARE USER MANUAL 7. To backup selected files or folders: a. Verify that the to create a custom backup plan and update the content gauge for your My Book or My Passport drive Note: Clicking Revert clears your recent selections and redisplays the prior applied configuration. e. Click - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 38
MANUAL 9. Appearance of a backup successfully finished message means that the backup completed normally. If any files could not be backed up, the WD and: a. Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 39
SOFTWARE USER MANUAL 15 Retrieving Backed Up Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your My Book or My Passport drive and - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 40
USER MANUAL IF you have . . . Created a single backup on the selected My Book or My Passport drive from your computer, THEN the WD SmartWare software displays the . . . Select a destination for retrieved files dialog: Created multiple backup volumes on the selected My Book or My Passport drive - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 41
WD SMARTWARE SOFTWARE USER MANUAL 3. On the Select a destination for retrieved files dialog: IF you want to copy your retrieved files to . . . Their original locations on your computer's internal hard - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 42
WD SMARTWARE SOFTWARE USER MANUAL 5. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 43
SOFTWARE USER MANUAL 16 Managing and Customizing the Drive This chapter includes the following topics: Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 44
. . . Locked or in a format that the WD SmartWare software does not understand (non-Windows format in a Windows environment). Overheated. Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. MANAGING AND CUSTOMIZING THE DRIVE - 40 - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 45
WD SMARTWARE SOFTWARE USER MANUAL Naming the Drive Some configurations of the following My Book and My Passport drives have a customizable label that you can use to name your drive: • My Book Elite • My Book Studio • My Passport Studio The name that you specify remains on your drive even when it is - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 46
uses your computer's Internet connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD products: 1. Make sure that your computer is connected to the Internet. 2. Click the Settings tab to display - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 47
WD SMARTWARE SOFTWARE USER MANUAL temperature, noise, or read/write errors, for example • Quick Drive Test Your My Book or My Passport drive has a built-in Data Lifeguard diagnostic utility that is on a regular basis, before you encounter any problems with your drive. And, because they are so fast - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 48
your drive before erasing the drive. Note: Erasing your drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. You can download these to restore your My Book or My Passport to its original configuration after erasing the drive. The - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 49
Drive Erase. After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID #5419 for information about downloading and restoring the WD SmartWare software and disk image on your My Book or My Passport drive. Note: Erasing your drive also removes your password. If - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 50
On the Too Many Password Attempts dialog: a. Read the warning about the loss of data if Passport drive, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 51
WD SMARTWARE SOFTWARE USER MANUAL 17 Managing and Customizing the Software This chapter includes overwrite or delete a file by mistake, or want to see the file a couple of versions ago, the WD SmartWare software has a copy for you. You always have the most-recent specified number of versions of each - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 52
SMARTWARE SOFTWARE USER MANUAL Pausing Backups Until Your Computer is Idle A large backup can take a lot of time, and can consume a lot of your system processing resources. The WD SmartWare software works in the background using minimal computer resources while you are working on your computer. If - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 53
WD SMARTWARE SOFTWARE USER MANUAL Checking for Software Updates When enabled, the Preferences option checks for software updates each time you reconnect your My Book or My Passport drive to your computer. This ensures that you are always using the most-recent software version. To enable or disable - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 54
the Preferences option from the Drive Settings screen Uninstalling the WD SmartWare Software Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. You must restart the backup job manually after reinstalling the software. (See "Backing Up Your Computer - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 55
WD SMARTWARE SOFTWARE USER MANUAL 1A Warranty Information GNU General Public License ("GPL") This software may include third party copyrighted software licensed under the GPL or Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 56
tab display Contact Us link 15 description 15 functional overview 3 Learning Center topic buttons 15 Online User Manuals link 16 Support link 16 Update Software button 16 WD Store link 16 Home tab displays description 3 drive content gauge 7 drive display scroll pointers 6 drive icon 5 functional - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 57
destination option buttons 12 Retrieve files option buttons 12 WD SMARTWARE SOFTWARE USER MANUAL Retrieve some files selection box 12 Start/Cancel Retrieving toggle button 12 Run Diagnostics screen 44 S Security button 14 Service and Support, WD ii Set file history dialog 47 preferences dialog 49 - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 58
W Warranty information 51 WD Service and Support ii WD SmartWare icon 39 WD Store link 16 WD Technical Support, contacting ii Y Your computer content gauge, Backup tab displays 8 content gauge, Home tab displays 6 icon, Home tab display 4 WD SMARTWARE SOFTWARE USER MANUAL INDEX - 54 - Western Digital WDBBEP7500ABK | WD SmartWare User Manual - Page 59
right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Essential, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that
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Backup Software
WD SmartWare™ Software
User Manual
Version 1.5.
x
WD SmartWare Software User Manual, Version 1.5.
x