Western Digital WDBU4M0020BBK User Manual
Western Digital WDBU4M0020BBK Manual
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Western Digital WDBU4M0020BBK manual content summary:
- Western Digital WDBU4M0020BBK | User Manual - Page 1
External Portable My Passport® for Mac® Portable Hard Drive User Manual My Passport for Mac User Manual - Western Digital WDBU4M0020BBK | User Manual - Page 2
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or if - Western Digital WDBU4M0020BBK | User Manual - Page 3
Table of Contents MY PASSPORT FOR MAC USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 2 Disk Drive Format 3 Physical Description 3 - Western Digital WDBU4M0020BBK | User Manual - Page 4
MY PASSPORT FOR MAC USER MANUAL A Compliance and Warranty Information 30 Regulatory Compliance 30 FCC Regions Except Australia/New Zealand 31 Obtaining Service 31 Limited Warranty 32 Warranty Information (Australia/New Zealand 32 Obtaining Service 33 Warranty 33 GNU General Public License - Western Digital WDBU4M0020BBK | User Manual - Page 5
MY PASSPORT FOR MAC USER MANUAL 11 About Your WD Drive Welcome to your My Passport® for Mac® portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. This chapter includes the following topics: Features Kit Contents Optional Accessories - Western Digital WDBU4M0020BBK | User Manual - Page 6
MY PASSPORT FOR MAC USER MANUAL Kit Contents As shown in Figure 1, your My Passport for Mac portable hard drive drive kit includes the following: • My Passport for Mac portable hard drive • USB 3.0 cable • Quick Install Guide • WD Security and WD Drive Utilities software (included on the drive) USB - Western Digital WDBU4M0020BBK | User Manual - Page 7
MY PASSPORT FOR MAC USER MANUAL Disk Drive Format Your My Passport for Mac drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see "Reformatting the Drive" on page 27 and "Troubleshooting" on page 28. - Western Digital WDBU4M0020BBK | User Manual - Page 8
MY PASSPORT FOR MAC USER MANUAL Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damaged drives. Always observe the following precautions when unpacking and installing your external - Western Digital WDBU4M0020BBK | User Manual - Page 9
MY PASSPORT FOR MAC USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing the WD software. It includes the following topics: Connecting the Drive Enhancing Performance with WD +TURBO Installing the WD - Western Digital WDBU4M0020BBK | User Manual - Page 10
MY PASSPORT FOR MAC USER MANUAL 3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your Finder display: Note: If the External disks check box is selected on your Finder Preferences dialog, the My Passport icon displays on your desktop: 4. The first time you connect - Western Digital WDBU4M0020BBK | User Manual - Page 11
PASSPORT FOR MAC USER MANUAL external storage device. You can enhance its performance by installing the WD +TURBO utility that is on the drive. Enhancing Performance with WD +TURBO WD +TURBO is a utility on the My Passport drive that you can install to improve the performance of the drive on a Mac - Western Digital WDBU4M0020BBK | User Manual - Page 12
2. Double-click the Extras folder on the screen that displays: MY PASSPORT FOR MAC USER MANUAL 3. Double-click the WD +TURBO Installer application: 4. Click Install on the WD +TURBO Driver Installer screen: 5. Read the license agreement and click Accept to continue. 6. A message informs you that - Western Digital WDBU4M0020BBK | User Manual - Page 13
desktop looks like this Your My Passport drive is now ready to use as an enhanced-performance external storage device. You can further enhance its performance by installing the WD Security and WD Drive Utilities software that is also on the drive. Installing the WD Security Software To install the - Western Digital WDBU4M0020BBK | User Manual - Page 14
MY PASSPORT FOR MAC USER MANUAL 2. Drag the WD Security application to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Security application. 4. Read the license agreement and click Accept to continue and display the WD Security - Western Digital WDBU4M0020BBK | User Manual - Page 15
MY PASSPORT FOR MAC USER MANUAL Installing the WD Drive Utilities Software To install the WD Drive Utilities software: 1. Double-click the My Passport icon, and then double-click the .dmg file on the screen that displays: 2. Drag the WD Security application to the alias Applications folder on the - Western Digital WDBU4M0020BBK | User Manual - Page 16
MY PASSPORT FOR MAC USER MANUAL 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen: 5. See "Managing and Customizing the Drive" on page 19. CONNECTING THE DRIVE AND GETTING STARTED - 12 - Western Digital WDBU4M0020BBK | User Manual - Page 17
To create a password and keep others from accessing the files on your drive: 1. Click Go > Applications > WD Security to display the WD Security screen, Set Security dialog: 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to create - Western Digital WDBU4M0020BBK | User Manual - Page 18
MY PASSPORT FOR MAC USER MANUAL 6. Select the Enable auto unlock for user: check box if you want WD Security to remember your password for the selected drive on this computer. Important: If you select the Enable auto unlock for user: check box, the first time you restart your computer or disconnect - Western Digital WDBU4M0020BBK | User Manual - Page 19
MY PASSPORT FOR MAC USER MANUAL The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock the drive. Or you can use either the WD Security or the WD Drive Utilities application to unlock the drive. Unlocking the Drive with WD Security or WD Drive Utilities Whenever you shut - Western Digital WDBU4M0020BBK | User Manual - Page 20
PASSPORT FOR MAC USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive there. The Drive - Western Digital WDBU4M0020BBK | User Manual - Page 21
MY PASSPORT FOR MAC USER MANUAL Changing Your Password To change your password: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passport drive connected to your computer, select the one with the password - Western Digital WDBU4M0020BBK | User Manual - Page 22
MY PASSPORT FOR MAC USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passport drive connected to your computer, - Western Digital WDBU4M0020BBK | User Manual - Page 23
MY PASSPORT FOR MAC USER MANUAL 14 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Setting the Drive Sleep Timer Erasing the Drive Registering the Drive Safely Dismounting the Drive The WD Drive Utilities software (see Figure 4) makes it easy for - Western Digital WDBU4M0020BBK | User Manual - Page 24
MY PASSPORT FOR MAC USER MANUAL On the WD Drive Utilities Drive Settings screen: IF you want to . . . Run drive diagnostics and status checks, Specify an inactive time interval to turn off your drive, Erase your drive so you can retrieve the space and start over, Register your drive to receive - Western Digital WDBU4M0020BBK | User Manual - Page 25
and minimize long-term wear on the drive. To set the inactivity period for the drive: 1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 4 on page 19). 2. If you have more than one supported My Passport drive connected to your computer, select the - Western Digital WDBU4M0020BBK | User Manual - Page 26
MY PASSPORT FOR MAC USER MANUAL Erasing the Drive CAUTION! Erasing your drive permanently deletes all of the data on the drive. Always make sure that you no longer need any of the data on your drive before erasing it. Note: Erasing your drive also deletes the WD software and all of the support - Western Digital WDBU4M0020BBK | User Manual - Page 27
MY PASSPORT FOR MAC USER MANUAL Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password: 1. Double-click the WD Unlocker virtual CD icon on your desktop: 2. Double-click the WD Drive Unlock application on the screen that - Western Digital WDBU4M0020BBK | User Manual - Page 28
the risk. 7. Click Erase. After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing your drive also removes your password. If you - Western Digital WDBU4M0020BBK | User Manual - Page 29
MY PASSPORT FOR MAC USER MANUAL the WD software and disk image. (See "Password Protecting the Drive" on page 13.) Registering the Drive WD Drive Utilities uses your computer's Internet connection to register your drive. Registering the drive provides free technical support during the warranty period - Western Digital WDBU4M0020BBK | User Manual - Page 30
to deleting all of the data on your My Passport drive, erasing or reformatting the drive also removes the WD Security and WD Drive Utilities software and all of the support files, utilities, and user manual files. If you ever need to remove and reinstall the WD software on your computer, or move the - Western Digital WDBU4M0020BBK | User Manual - Page 31
for information about reformatting the drive. See "Troubleshooting" on page 28 for more information about reformatting a drive. Restoring the WD Software and Disk Image After you have reformatted your My Passport drive for use on Windows computers, go to http://support.wdc.com and see Knowledge - Western Digital WDBU4M0020BBK | User Manual - Page 32
MY PASSPORT FOR MAC USER MANUAL 16 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support Web site at - Western Digital WDBU4M0020BBK | User Manual - Page 33
MY PASSPORT FOR MAC USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3,0 or USB 2.0. Q: How do I determine whether or not my system - Western Digital WDBU4M0020BBK | User Manual - Page 34
PASSPORT FOR MAC USER MANUAL if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception particular installation. Any changes or modifications not expressly approved by WD could void the user's authority to operate this equipment. - Western Digital WDBU4M0020BBK | User Manual - Page 35
MY PASSPORT FOR MAC USER MANUAL GS Mark (Germany support website at http://support.wdc.com/ warranty/policy.asp for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions - Western Digital WDBU4M0020BBK | User Manual - Page 36
removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http:// support.wdc.com/warranty/policy.asp), accident or - Western Digital WDBU4M0020BBK | User Manual - Page 37
MY PASSPORT FOR MAC USER MANUAL Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through - Western Digital WDBU4M0020BBK | User Manual - Page 38
MY PASSPORT FOR MAC USER MANUAL product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone other than WD. PRODUCTS ARE - Western Digital WDBU4M0020BBK | User Manual - Page 39
PASSPORT FOR MAC USER MANUAL K KC notice (Republic of Korea) 31 Kit contents, My Passport for Mac 2 L LED indicator 3 Limited warranty information 32 O Obtaining service 31, 33 Online support, accessing ii Operating system compatibility 2 Optional accessories 2 P Password protecting your drive - Western Digital WDBU4M0020BBK | User Manual - Page 40
W Warranty information 31, 32, 33 WD service 31, 33 WD technical support, contacting ii MY PASSPORT FOR MAC USER MANUAL INDEX - 36 - Western Digital WDBU4M0020BBK | User Manual - Page 41
the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Essential, WD Security, WD Drive Utilities, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks
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External Portable
My Passport
®
for Mac
®
Portable Hard Drive
User Manual
My Passport for Mac User Manual