Western Digital WDBUPB0060JSL WD SmartWare User Manual
Western Digital WDBUPB0060JSL Manual
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- Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 1
Backup Software WD SmartWare™ Software User Manual Version 1.5.x WD SmartWare Software User Manual, Version 1.5.x - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 2
Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support (Pilot Line) +803 852 9439 00 531 650442 02 703 6550 +800 - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 3
Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Displays 3 Backup Tab - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 4
WD SMARTWARE SOFTWARE USER MANUAL 7 Managing and Customizing the Software 47 Specifying the Number of Backup Versions 47 Pausing Backups Until Your Computer is Idle 48 Specifying a Different Retrieve Folder - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 5
WD SMARTWARE SOFTWARE USER MANUAL 11 About the WD SmartWare Software WD SmartWare™ software is , always install the latest updates and service pack (SP). Go to the Start menu and select Windows Update. Hard Drive Support The WD SmartWare software supports the following WD external hard drives: - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 6
WD SMARTWARE SOFTWARE USER MANUAL Functional Overview All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where: The . . . tab display Home - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 7
SMARTWARE SOFTWARE USER MANUAL The . . software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 15. display provides easy access to abbreviated online help to quickly guide you through your backup, retrieve, and settings tasks. Whenever - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 8
WD SMARTWARE SOFTWARE USER MANUAL WD SmartWare Home Tab Display Your Computer Icon Your Computer Content Gauge Drive Management Home Tab Display My Passport Drive Icon My Passport Drive Content - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 9
WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Internal drive selector box (Not shown in Figure 1 on page 4.) On the WD SmartWare Home tab - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 10
WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component scroll pointers (Not shown in Figure 1 on page 4.) One installation of the WD SmartWare software supports as many My Book or My Passport drives as you system can handle. When the number of - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 11
WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge (continued) Note that: • The System category, shown against a dark gray background, includes - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 12
WD SMARTWARE SOFTWARE USER MANUAL Backup by Category Display Your Computer Content Gauge Backup by Files Display My Passport Drive Content Gauge Category/File Backup Toggle Button Figure 2. Backup Tab - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 13
WD SMARTWARE SOFTWARE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In the category mode, the initial/default configuration of the WD SmartWare software - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 14
WD SMARTWARE SOFTWARE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display the backup mode is file. Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your computer's internal - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 15
WD SMARTWARE SOFTWARE USER MANUAL Backed Up Volumes Selection Box Select a volume to retrieve from display Retrieve Destination Option Buttons Change Retrieve Folder Box and Browse Button Select a destination for - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 16
WD SMARTWARE SOFTWARE USER MANUAL Table 3. Retrieve Tab Functional Description (Continued) Retrieve destination option buttons Specify the location on your computer's internal hard drive where you want to copy the - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 17
WD SMARTWARE SOFTWARE USER MANUAL Settings Tab Displays The WD SmartWare software provides one of two different Settings tab displays, depending on which version of the software you install: • With - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 18
WD SMARTWARE SOFTWARE USER MANUAL Table 4. Settings Tab Functional Description Display Component Description Backup Speed button Displays the Reduce Backup Speed dialog for enabling/disabling the option to run backups - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 19
Link WD Store Link Support Link Online User Manuals Link Figure 5. Help Tab Display Table 5. Help Tab Functional Description Display Component Description Contact Us link Uses your web browser to connect to the WD Service & Support Contact Us page at http://support.wdc.com/contact. Learning - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 20
Update Software button There, you can select and open the online version of the user manual for your My Book or My Passport drive. Uses your web browser to connect to the WD Service & Support Home page at http://support.wdc.com. Uses your web browser to compare the versions of your WD SmartWare - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 21
WD SMARTWARE SOFTWARE USER MANUAL 12 Installing the Software and Getting Started This chapter provides instructions for installing and getting started with the WD SmartWare software. It also references information about performing your first backup and customizing your drive settings. After - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 22
WD SMARTWARE SOFTWARE USER MANUAL Note: If a Flash Player is installed on your computer, this screen is animated. Figure 6. Welcome to WD SmartWare Screen Note: On all screens and dialogs, - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 23
WD SMARTWARE SOFTWARE USER MANUAL 3. Wait for the software installation to complete. This could take several minutes. 4. After the software installation completes: IF you clicked . . . at step 1, THEN the WD - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 24
WD SMARTWARE SOFTWARE USER MANUAL Initial Category Backup Screen Initial File Backup Screen Figure 8. Initial Backup Screens INSTALLING THE SOFTWARE AND GETTING STARTED - 20 - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 25
WD SMARTWARE SOFTWARE USER MANUAL Note: The initial Backup screens only appear one time-the first time you install the WD SmartWare software on your computer. After that, launching the - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 26
WD SMARTWARE SOFTWARE USER MANUAL WD SmartWare Initial Drive Setting Screen (After selecting Skip Backup at step 6 or Continue to Settings at step 7 on page 21) Drive Management Initial Drive - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 27
WD SMARTWARE SOFTWARE USER MANUAL Figure 10. WD SmartWare Home Screen Figure 11. Drive Management Home Screen INSTALLING THE SOFTWARE AND GETTING STARTED - 23 - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 28
WD SMARTWARE SOFTWARE USER MANUAL Getting Started Without the WD SmartWare Software If you do not install the WD SmartWare software, you can still use your My Book or My - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 29
following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 30
WD SMARTWARE SOFTWARE USER MANUAL d. Select the Remember my password on this computer check box if you want the WD SmartWare software to remember your password on this computer. Note: - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 31
WD SMARTWARE SOFTWARE USER MANUAL To unlock the drive with WD SmartWare software: 1. If the WD SmartWare drive unlock dialog does not appear automatically, click the drive image above the - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 32
WD SMARTWARE SOFTWARE USER MANUAL Changing Your Password To change your password: 1. Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 33
WD SMARTWARE SOFTWARE USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click the Settings tab to display either the WD SmartWare Settings tab - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 34
WD SMARTWARE SOFTWARE USER MANUAL 14 Backing Up Your Computer Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 35
WD SMARTWARE SOFTWARE USER MANUAL 3. On the Backup screen: IF you want to back up . . . on the internal hard drive, All of the categories of files Selected categories of files - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 36
WD SMARTWARE SOFTWARE USER MANUAL b. Click Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • Clear the check boxes for the categories - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 37
WD SMARTWARE SOFTWARE USER MANUAL 7. To backup selected files or folders: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 38
WD SMARTWARE SOFTWARE USER MANUAL 9. Appearance of a backup successfully finished message means that the storage and: a. Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 39
WD SMARTWARE SOFTWARE USER MANUAL 15 Retrieving Backed Up Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 40
WD SMARTWARE SOFTWARE USER MANUAL IF you have . . . Created a single backup on the selected My Book or My Passport drive from your computer, THEN the WD SmartWare software displays the . . . - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 41
WD SMARTWARE SOFTWARE USER MANUAL 3. On the Select a destination for retrieved files dialog: IF you want to copy your retrieved files to . . . Their original locations on your computer's internal hard - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 42
WD SMARTWARE SOFTWARE USER MANUAL 5. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 43
WD SMARTWARE SOFTWARE USER MANUAL 16 Managing and Customizing the Drive This chapter includes the following topics: Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 44
WD SMARTWARE SOFTWARE USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status, and find . Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. MANAGING AND CUSTOMIZING THE DRIVE - 40 - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 45
WD SMARTWARE SOFTWARE USER MANUAL Naming the Drive Some configurations of the following My Book and My Passport drives have a customizable label that you can use to name your drive: • - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 46
WD SMARTWARE SOFTWARE USER MANUAL 3. On the Drive Settings screen, click Sleep Timer to display the your computer's Internet connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD products: 1. Make - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 47
SMARTWARE SOFTWARE USER MANUAL 5. On the about software updates, product enhancements, and price discount opportunities. f. Click Register Drive. Checking and status checks is on a regular basis, before you encounter any problems with your drive. And, because they are so fast, running the - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 48
on your drive before erasing the drive. Note: Erasing your drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. You can download these to restore your My Book or My Passport to its original configuration after erasing the drive - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 49
WD SMARTWARE SOFTWARE USER MANUAL Using the Drive Settings Drive Erase Function To erase your you accept the risk. c. Click Drive Erase. After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID #5419 for information about downloading and restoring the WD - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 50
your My Book or My Passport drive, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD SmartWare software on your computer, or move the drive to another - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 51
WD SMARTWARE SOFTWARE USER MANUAL 17 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Pausing Backups Until Your Computer is Idle - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 52
WD SMARTWARE SOFTWARE USER MANUAL Pausing Backups Until Your Computer is Idle A large backup can take a lot of time, and can consume a lot of your system processing resources. The WD - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 53
WD SMARTWARE SOFTWARE USER MANUAL Checking for Software Updates When enabled, the Preferences option checks for software updates each time you reconnect your My Book or My Passport drive to - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 54
the WD SmartWare Software Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. You must restart the backup job manually after reinstalling the software. (See "Backing Up Your Computer Files" on page 30.) Use the operating system's Add or Remove Programs - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 55
with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 56
51 GPL software 51 H Help tab display Contact Us link 15 description 15 functional overview 3 Learning Center topic buttons 15 Online User Manuals link 16 Support link 16 Update Software button 16 WD Store link 16 Home tab displays description 3 drive content gauge 7 drive display scroll pointers - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 57
option buttons 12 Retrieve files option buttons 12 WD SMARTWARE SOFTWARE USER MANUAL Retrieve some files selection box 12 Start/Cancel Retrieving toggle button 12 Run Diagnostics screen 44 S Security button 14 Service and Support, WD ii Set file history dialog 47 preferences dialog 49 retrieve - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 58
W Warranty information 51 WD Service and Support ii WD SmartWare icon 39 WD Store link 16 WD Technical Support, contacting ii Y Your computer content gauge, Backup tab displays 8 content gauge, Home tab displays 6 icon, Home tab display 4 WD SMARTWARE SOFTWARE USER MANUAL INDEX - 54 - Western Digital WDBUPB0060JSL | WD SmartWare User Manual - Page 59
by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Essential, WD SmartWare, and Data Lifeguard are
Backup Software
WD SmartWare™ Software
User Manual
Version 1.5.
x
WD SmartWare Software User Manual, Version 1.5.
x