Western Digital WDBZYL0020BSL User Manual
Western Digital WDBZYL0020BSL Manual
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Western Digital WDBZYL0020BSL manual content summary:
- Western Digital WDBZYL0020BSL | User Manual - Page 1
External Portable My Passport® Edge™ for Mac Portable Hard Drive User Manual My Passport Edge for Mac User Manual - Western Digital WDBZYL0020BSL | User Manual - Page 2
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you - Western Digital WDBZYL0020BSL | User Manual - Page 3
FOR MAC USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 WD Software and Disk Image 26 5 Using the Drive with Windows 27 Reformatting the Drive 27 Restoring the WD Software and Disk Image 27 6 Troubleshooting - Western Digital WDBZYL0020BSL | User Manual - Page 4
MY PASSPORT EDGE FOR MAC USER MANUAL A Compliance and Warranty Information 30 Regulatory Compliance 30 Regions Except Australia/New Zealand 31 Obtaining Service 31 Limited Warranty 32 Warranty Information (Australia/New Zealand 32 Obtaining Service 33 Warranty 33 GNU General Public License - Western Digital WDBZYL0020BSL | User Manual - Page 5
MY PASSPORT EDGE FOR MAC USER MANUAL 11 About Your WD Drive Welcome to your My Passport® Edge™ this ultra-slim, all-metal portable drive is thin and fast with plenty of capacity for your important digital content. Ultra-fast transfer rates-When connected to a USB 3.0 port, My Passport Edge for Mac - Western Digital WDBZYL0020BSL | User Manual - Page 6
MANUAL Important: For the latest WD product information and news, visit our website at http:// www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support Guide Optional Accessories For information about optional accessories for WD - Western Digital WDBZYL0020BSL | User Manual - Page 7
MANUAL For highest performance and reliability, always install the latest updates and service Reformatting the Drive" on page 27 and "Troubleshooting" on page 28. Physical Description As Interface USB 3.0 supports data transfer rates for Mac drive using the WD Drive Utilities software, as described - Western Digital WDBZYL0020BSL | User Manual - Page 8
MY PASSPORT EDGE FOR MAC USER MANUAL Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or product: • Do not drop or jolt the drive. • Do not move the drive during activity. ABOUT YOUR WD DRIVE - 4 - Western Digital WDBZYL0020BSL | User Manual - Page 9
FOR MAC USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing the WD software. It includes the following topics: Connecting the Drive Enhancing Performance with WD +TURBO Installing the WD Security Software - Western Digital WDBZYL0020BSL | User Manual - Page 10
MY PASSPORT EDGE FOR MAC USER MANUAL 3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your Finder display: Note: If the External disks check box is - Western Digital WDBZYL0020BSL | User Manual - Page 11
MY PASSPORT EDGE FOR MAC USER MANUAL a. If you want to create a password to secure your backup external storage device. You can enhance its performance by installing the WD +TURBO utility that is on the drive. Enhancing Performance with WD +TURBO WD +TURBO is a utility on the My Passport drive that - Western Digital WDBZYL0020BSL | User Manual - Page 12
MY PASSPORT EDGE FOR MAC USER MANUAL 2. Double-click the Extras folder on the screen that displays: 3. Double-click the WD +TURBO Installer application: 4. Click Install on the WD +TURBO Driver Installer screen: 5. Read the license agreement and click Accept to continue. 6. A message informs you - Western Digital WDBZYL0020BSL | User Manual - Page 13
MY PASSPORT EDGE FOR MAC USER MANUAL 7. Type the password that you normally use to access the enhance its performance by installing the WD Security and WD Drive Utilities software that is also on the drive. Installing the WD Security Software To install the WD Security software: 1. Double-click - Western Digital WDBZYL0020BSL | User Manual - Page 14
FOR MAC USER MANUAL 2. Drag the WD Security application to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Security application. 4. Read the license agreement and click Accept to continue and display the WD Security screen: 5. See - Western Digital WDBZYL0020BSL | User Manual - Page 15
MY PASSPORT EDGE FOR MAC USER MANUAL Installing the WD Drive Utilities Software To install the WD Drive Utilities software: 1. Double-click the My Passport icon, and then double-click the .dmg file on the screen that displays: 2. Drag the WD Drive Utilities application to the alias Applications - Western Digital WDBZYL0020BSL | User Manual - Page 16
MY PASSPORT EDGE FOR MAC USER MANUAL 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen: 5. See "Managing and Customizing the Drive" on page 19. CONNECTING THE DRIVE AND GETTING STARTED - 12 - Western Digital WDBZYL0020BSL | User Manual - Page 17
MY PASSPORT EDGE FOR MAC USER MANUAL 13 Locking and Unlocking the Drive This chapter on your drive: 1. Click Go > Applications > WD Security to display the WD Security screen, Set Security dialog: 2. If you have more than one supported My Passport drive connected to your computer, select the - Western Digital WDBZYL0020BSL | User Manual - Page 18
MY PASSPORT EDGE FOR MAC USER MANUAL 4. Retype your password in the Verify password box. 5. Type a hint to help remember your password in the Password hint box. 6. Select the Enable auto unlock for user: check box if you want the WD Security software to remember your password for the selected drive - Western Digital WDBZYL0020BSL | User Manual - Page 19
have the one locked My Passport drive connected to your computer • When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have more than one supported My Passport drive connected to your computer To unlock the drive: 1. If you do not see the Unlock Drive - Western Digital WDBZYL0020BSL | User Manual - Page 20
MY PASSPORT EDGE FOR MAC USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive there. - Western Digital WDBZYL0020BSL | User Manual - Page 21
Drive Unlock utility screen. Changing Your Password To change your password: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passport drive connected to your computer, select the one with the password that - Western Digital WDBZYL0020BSL | User Manual - Page 22
MY PASSPORT EDGE FOR MAC USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passport drive connected to your - Western Digital WDBZYL0020BSL | User Manual - Page 23
MANUAL 14 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Setting the Drive Sleep Timer Erasing the Drive Registering the Drive Safely Dismounting the Drive The WD to receive free technical support during the warranty period and find - Western Digital WDBZYL0020BSL | User Manual - Page 24
MANUAL On the WD Drive Utilities screen: IF you want to . . . Run drive diagnostics and status checks, Specify an inactive time interval to turn off your drive, Erase your drive so you can retrieve the space and start over, Register your drive to receive free technical support any problems with - Western Digital WDBZYL0020BSL | User Manual - Page 25
the Diagnostics dialog: MY PASSPORT EDGE FOR MAC USER MANUAL 4. On the Diagnostics dialog, click the button for the Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 4 on page 19). 2. If you have more than one supported My Passport drive connected to - Western Digital WDBZYL0020BSL | User Manual - Page 26
that you no longer need any of the data on your drive before erasing it. Note: Erasing your drive also deletes the WD software and all of the support files, utilities, and user manual files. You can download these to restore your My Passport to its original configuration after erasing the drive - Western Digital WDBZYL0020BSL | User Manual - Page 27
MY PASSPORT EDGE FOR MAC USER MANUAL After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing your drive also removes your - Western Digital WDBZYL0020BSL | User Manual - Page 28
MY PASSPORT EDGE FOR MAC USER MANUAL 3. Make five attempts to unlock the drive by: a. Typing a password in the Password box. b. Clicking Unlock Drive. 4. The fifth invalid password attempt displays the too - Western Digital WDBZYL0020BSL | User Manual - Page 29
MANUAL 6. Read the warning and select the I understand check box to signify that you accept the risk. 7. Click Erase. After the drive erase operation completes, go to http://support .wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software - Western Digital WDBZYL0020BSL | User Manual - Page 30
your My Passport drive, erasing or reformatting the drive also removes the WD Security and WD Drive Utilities software and all of the support files, utilities, and user manual files. If you ever need to remove and reinstall the WD software on your computer, or move the drive to another computer and - Western Digital WDBZYL0020BSL | User Manual - Page 31
MY PASSPORT EDGE FOR MAC USER MANUAL 15 Using the Drive with Windows The My Passport drive is support.wdc.com and refer to Knowledge Base answer ID 3865 for information about reformatting the drive. See "Troubleshooting" on page 28 for more information about reformatting a drive. Restoring the WD - Western Digital WDBZYL0020BSL | User Manual - Page 32
MANUAL 16 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support „ Format a WD hard drive in FAT32 - Western Digital WDBZYL0020BSL | User Manual - Page 33
in to the system motherboard, be sure to install the appropriate chipset support for your motherboard. Refer to your motherboard or system manual for more information. Q: What happens when a USB 3.0 or USB the card manufacturer for installation procedures and more information. TROUBLESHOOTING - 29 - Western Digital WDBZYL0020BSL | User Manual - Page 34
USER MANUAL 1A not installed and used in accordance with the instructions, may cause harmful interference to radio or . Any changes or modifications not expressly approved by WD could void the user's authority to operate this equipment Western Digital Europe. COMPLIANCE AND WARRANTY INFORMATION - 30 - Western Digital WDBZYL0020BSL | User Manual - Page 35
MANUAL support website at http://support.wdc.com/ warranty/policy.asp for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions ://support.wdc.com/warranty/policy.asp. WD - Western Digital WDBZYL0020BSL | User Manual - Page 36
or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http:// support.wdc.com/warranty/policy.asp), accident or mishandling while in the possession of someone - Western Digital WDBZYL0020BSL | User Manual - Page 37
MY PASSPORT EDGE FOR MAC USER MANUAL Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered - Western Digital WDBZYL0020BSL | User Manual - Page 38
EDGE FOR MAC USER MANUAL product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone other than WD. PRODUCTS ARE COMPLEX AND - Western Digital WDBZYL0020BSL | User Manual - Page 39
EDGE FOR MAC USER MANUAL H Handling precautions 4 Hardware 2 I Indicator light 3 K KC notice (Republic of Korea) 31 Kit contents 2 Kit contents, My Passport Edge for Mac 2 L LED indicator 3 Limited warranty information 32 O Obtaining service 31, 33 Online support, accessing ii Operating system - Western Digital WDBZYL0020BSL | User Manual - Page 40
from the virtual CD 16 with the WD Security software 15 without the WD Security software 16 USB drive interface 3 W Warranty information 31, 32, 33 WD service 31, 33 WD technical support, contacting ii MY PASSPORT EDGE FOR MAC USER MANUAL INDEX - 36 - Western Digital WDBZYL0020BSL | User Manual - Page 41
may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Edge
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External Portable
My Passport
®
Edge
™
for Mac
Portable Hard Drive
User Manual
My Passport Edge for Mac User Manual