Whirlpool WTW4800XQ Owners Manual - Page 13

TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call...In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca If you experience Possible causes Solution Washer not performing as expected (cont.) Dry spots on load after cycle High speed spins extract more moisture than traditional top-load washers. The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Incorrect or wrong wash or rinse temperatures Check for proper water supply. Load not rinsed Energy saving controlled wash temperatures. Check for proper water supply. Using too much detergent. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer not loaded as recommended. The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. Using too low a load size/water level Choose a load size (water level) that matches the load being selection. washed. Sand, pet hair, lint, etc. on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Add an Extra Rinse to the selected cycle. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Not cleaning or removing stains Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 garments after washer has started. Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. Using too low a load size/water level selection. Choose a load size (water level) that matches the load being washed. 13