Xerox 5500/YDN User Guide
Xerox 5500/YDN - Phaser B/W Laser Printer Manual
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- Xerox 5500/YDN | User Guide - Page 1
Phaser® 5500 laser printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok ® www.xerox.com/office/5500support - Xerox 5500/YDN | User Guide - Page 2
any form without permission of Xerox Corporation. Copyright protection claimed includes trademark of Avery Dennison Corporation. PCL® and HP-GL® are trademarks of Hewlett-Packard Corporation NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks of Novell, - Xerox 5500/YDN | User Guide - Page 3
Printer Drivers 1-9 Available Printer Drivers 1-9 Printer Driver Features 1-10 Managing Your Printer 1-11 Printer's IP Address 1-11 CentreWare Internet Services (IS 1-11 PhaserSMART 1-12 PrintingScout 1-12 Printer Contrast 1-19 Changing Printer Language 1-20 Phaser® 5500 Laser Printer i - Xerox 5500/YDN | User Guide - Page 4
Printer 1-24 2 Printing Supported Papers 2-2 Guidelines 2-2 Paper that May Damage Your Printer 2-2 Tray Setup 2-3 Supported Paper Quality Modes 2-42 2-Sided Printing 2-43 Automatic 2-Sided Printing 2-43 Binding Preferences 2-44 Transparencies 2-46 2-52 Phaser® 5500 Laser Printer ii - Xerox 5500/YDN | User Guide - Page 5
Windows Server 2003 3-14 Preliminary Steps 3-14 Quick CD-ROM Install Steps 3-14 Other Methods of Installation 3-15 Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP) . 3-17 infoSMART Knowledge Base Documents (English only 3-19 Phaser® 5500 Laser Printer iii - Xerox 5500/YDN | User Guide - Page 6
6.x Print Server Setup 3-36 Novell NetWare Troubleshooting 3-36 UNIX (Linux 3-40 Quick Install Steps 3-40 Additional Resources 3-41 4 Troubleshooting Automatic Diagnostic Tools 4-2 PhaserSMART Technical Support 4-2 Front Panel i Button 4-2 PrintingScout 4-2 Phaser® 5500 Laser Printer iv - Xerox 5500/YDN | User Guide - Page 7
4-59 Errors and Warnings 4-60 Moving and Repacking the Printer 4-71 Precautions for Moving the Printer 4-71 Moving the Printer Within the Office 4-72 Preparing the Printer for Shipment 4-72 Additional Resources 4-73 Support 4-73 infoSMART 4-73 Web Links 4-73 Phaser® 5500 Laser Printer v - Xerox 5500/YDN | User Guide - Page 8
A User Safety B Warranty C Printer Specifications D Regulatory Information E Material Safety Data Sheet F Product Recycling and Disposal G Original SSLeay License Index Contents Phaser® 5500 Laser Printer vi - Xerox 5500/YDN | User Guide - Page 9
® 5500 Laser Printer This section includes: ■ "Printer Tour" on page 1-2 ■ "Front Panel" on page 1-6 ■ "Printer Drivers" on page 1-9 ■ "Managing Your Printer" on page 1-11 ■ "Printer Settings" on page 1-13 ■ "Fonts" on page 1-21 ■ "Registering Your Printer" on page 1-24 Copyright © 2004 Xerox - Xerox 5500/YDN | User Guide - Page 10
" on page 1-4 ■ "Printer Options and Upgrades" on page 1-5 ■ "Resources" on page 1-5 Printer Features The Phaser 5500 Laser Printer embodies many features to meet your troubleshooting. ■ CentreWare Internet Services (an embedded web server) helps to manage, configure, and troubleshoot the printer - Xerox 5500/YDN | User Guide - Page 11
Available Configurations The Phaser 5500 Laser Printer is available in five configurations. Features Printer Configuration 5500B 5500N 5500DN 5500DT Internal Hard Drive Optional Optional Optional Optional Standard All configurations support two memory slots. The maximum memory is 512 MB - Xerox 5500/YDN | User Guide - Page 12
6) connection 9. Finisher or Stacker connection 10. 1000-Sheet Feeder (Trays 4 and 5) connection 11. Duplex Unit connection Internal Components 1 E 3 4 1. Fuser 2. Transfer Roller 3. Drum Cartridge 4. Toner Cartridge 2 5500-109 Phaser® 5500 Laser Printer 1-4 - Xerox 5500/YDN | User Guide - Page 13
Reference Guide Warranty User Guide Printer Management Tools infoSMART Knowledge Base PhaserSMART Technical Support Information Pages Source Packaged with printer Packaged with printer Packaged with printer Packaged with printer (User Documentation CD-ROM) www.xerox.com/office/pmtools www.xerox.com - Xerox 5500/YDN | User Guide - Page 14
Phaser® 5500 Laser Printer Front Panel This topic includes: front panel: ■ Displays the printer's operating status (for example, Printing, Ready to Print, printer errors and warnings). ■ resolve problems. ■ Enables you to change printer and network settings. Go to Reference/Features/Printer Settings - Xerox 5500/YDN | User Guide - Page 15
Information Walk-Up Features Printer Setup Troubleshooting Shutdown 12 3 5 7 89 5500-111 1. Status Indicator LED: Blinking green = Printer is busy or printer such as printer status, error messages, and maintenance information. Error and Warning Messages When there is a problem with the printer, - Xerox 5500/YDN | User Guide - Page 16
with a set of information pages that helps you solve printing problems and obtain the best results from your printer. Access these pages from the printer's front panel. To print information pages: 1. At the printer's front panel, select Information, then press the OK button. 2. Select Information - Xerox 5500/YDN | User Guide - Page 17
Phaser® 5500 Laser Printer Printer Drivers This topic includes: ■ "Available Printer Drivers" on page 1-9 ■ "Printer Driver Features" on page 1-10 Printer drivers enable your computer and printer to communicate and provide access to your printer features. Xerox makes driver installation easy with - Xerox 5500/YDN | User Guide - Page 18
Printer Drivers Printer Driver Features The following table displays the Xerox driver only ● = Supported ■ = Must have a duplex unit (DN, DT, or DX configuration). ◆ = Must have a hard drive. ▲ = Only available with a networked printer. ★ = Must have a finisher. Phaser® 5500 Laser Printer 1-10 - Xerox 5500/YDN | User Guide - Page 19
can: ■ Configure and manage multi-vendor printers and multifunction products. ■ Access remote diagnostics and troubleshooting information for problems. ■ Monitor printer and system status. ■ Monitor supply status. ■ Link to software updates and Technical Support. Launching CentreWare IS To launch - Xerox 5500/YDN | User Guide - Page 20
from your printer to our web site for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support - Xerox 5500/YDN | User Guide - Page 21
printer electrical systems are shut down. When a print job is sent to the printer, the printer enters Warmup Mode. You can also warm up the printer by time before the printer goes into Power Saver mode. 5. Press the OK button. Selecting Output Options The Phaser 5500 printer has one standard output - Xerox 5500/YDN | User Guide - Page 22
for print jobs, job offsetting is activated. To select the job offset option: 1. At the printer's front panel, select Printer Setup, then press the OK button. 2. Select Paper Handling Setup, then press the OK button. the front panel that cannot be accessed by users. Phaser® 5500 Laser Printer 1-14 - Xerox 5500/YDN | User Guide - Page 23
Printer printer can produce a "Startup Page" each time the printer printer's front panel ■ CentreWare IS Using the Printer's Front Panel To turn on/off the "Startup Page": 1. Select Printer Setup, then press the OK button. 2. Select Printer printer Printer Defaults. 6. Select Off or On from the Printer - Xerox 5500/YDN | User Guide - Page 24
printer, the printer's front panel printer's front panel ■ CentreWare IS Using the Printer's Front Panel To change the load paper timeout: 1. Select Printer printer to wait for you to load paper before printing. If you select a value of None, the printer Enter your printer's IP 5. Select Printer Defaults. - Xerox 5500/YDN | User Guide - Page 25
the correct paper type and size for the job. Tray 1 (MPT) and Trays 2 and 3, 500-sheet feeders, are standard with the Phaser 5500 printer. Additional paper feeders can be purchased: ■ 1000-Sheet Feeder (Trays 4 and 5) ■ 2000-Sheet Feeder (Tray 6) Tray Switching Settings ■ If tray switching is - Xerox 5500/YDN | User Guide - Page 26
the printer's front panel, select Printer Setup your web browser. 2. Enter your printer's IP address in the browser's Address on the left sidebar. 5. Select Printer Defaults. 6. Select the desired printer's front panel ■ CentreWare IS Using the Front Panel To select a default tray: 1. Select Printer - Xerox 5500/YDN | User Guide - Page 27
the text and the background to make the front panel text more readable: 1. At the printer's front panel, select Printer Setup, then press the OK button. 2. Select Front Panel Setup, then press the OK 10 (highest contrast). 5. Press the OK button to save your change. Phaser® 5500 Laser Printer 1-19 - Xerox 5500/YDN | User Guide - Page 28
Language To change the language used for the text on the front panel: 1. At the printer's front panel, select Printer Setup, then press the OK button. 2. Select Front Panel Setup, then press the OK button. 3. Select Front Panel Language, then press the OK button. 4. Select - Xerox 5500/YDN | User Guide - Page 29
5500 Laser Printer Fonts This topic includes: ■ "Types of Fonts" on page 1-21 ■ "Resident Printer Fonts" on page 1-21 ■ "Viewing a List of Resident Fonts" on page 1-21 ■ "Printing a List of Resident Fonts" on page 1-22 ■ "Downloading Fonts" on page 1-23 Types of Fonts Your printer your printer's IP - Xerox 5500/YDN | User Guide - Page 30
either a PostScript or PCL font list from your printer driver: 1. Select Start, select Settings, then select Printers. 2. Right-click the 5500 printer, then select Properties. 3. Select the Troubleshooting tab. 4. Click the drop-down arrow in the Printer Information field to view the list of options - Xerox 5500/YDN | User Guide - Page 31
stored in the printer's RAM, optional flash memory, or on the printer's optional hard drive. Note If you turn the printer off, the in your printer, or downloaded with your print job, a different font will be used. The printer accepts the following downloadable fonts: PCL Font Type Support: ■ Type - Xerox 5500/YDN | User Guide - Page 32
Phaser® 5500 Laser Printer Registering Your Printer Registering your printer is quick and easy. You can register your printer using one of the following methods: ■ Registration card that came with your printer ■ Online form at www.xerox.com/office/register ■ Web link from the Printer Installer and - Xerox 5500/YDN | User Guide - Page 33
Printing Phaser® 5500 Laser Printer This section includes: ■ "Supported Papers" on page 2-2 ■ "Basic Printing" on page 2-9 ■ "Adjusting Printing Options" on page 2-36 ■ "2-Sided Printing" on page 2-43 ■ "Transparencies" on page 2-46 ■ "Envelopes" on page 2-49 ■ "Postcards" on page 2-52 ■ "Labels" - Xerox 5500/YDN | User Guide - Page 34
Phaser® 5500 Laser Printer Supported Papers This topic includes: ■ "Guidelines" on page 2-2 ■ "Paper that May Damage Your Printer" on page 2-2 ■ "Tray Setup" on page 2-3 ■ "Supported Paper and Media" on page 2-5 ■ "Available Supplies" on page 2-7 For online support information, go to www.xerox.com/ - Xerox 5500/YDN | User Guide - Page 35
Slide the length and side guides firmly against the paper or other specialty media. ■ Push the tray completely to the back of printer. ■ Set the paper size and type if prompted by the front panel. For online support, go to www.xerox.com/office/5500support. MAX MAX 5500-100 Tray 1 (MPT) Long-Edge - Xerox 5500/YDN | User Guide - Page 36
Supported Papers 5500-102 Trays 2-5 Long-Edge Feed (Recommended) 5500-106 Trays 2-5 Short-Edge Feed Tray 6 Long-Edge Feed 5500-103 Envelope Tray 5500-204 Phaser® 5500 Laser Printer 2-4 - Xerox 5500/YDN | User Guide - Page 37
hole punch or a 2- / 4-hole punch. These custom widths are supported with stapling and hole punching: 210 mm (8.27 in.), 257 mm ( ) 2, 3, 4 ▲ ■ ●● 2 ▲ 2, 3, 4 ◆ ▲▲ ■ ▲ ■ ■ ▲ ■ ●● 2, 3, 4 ▲ ■ ●● 2 ▲ 2 ◆ ■ ▲ ■ ▲ ■ ▲ ▲ Phaser® 5500 Laser Printer 2-5 - Xerox 5500/YDN | User Guide - Page 38
a 3-hole punch or a 2- / 4-hole punch. These custom widths are supported with stapling and hole punching: 210 mm (8.27 in.), 257 mm (10.12 43 lb. Bond) 163-176 g/m2 (43-47 lb. Bond) 176-215 g/m2 (47-57 lb. Bond) ▲ ▲ ▲▲ ▲ ▲ ▲▲ ▲▲▲▲ ▲ ▲ ▲▲ ▲▲▲ ▲ Phaser® 5500 Laser Printer 2-6 - Xerox 5500/YDN | User Guide - Page 39
Supported Papers Available Supplies Xerox Printing Media Item Xerox Professional Printing Paper Xerox Premium Multipurpose 4024 Xerox Business Multipurpose 4200 Xerox Business Multipurpose 4200 Xerox Business Multipurpose (Saillat) Xerox Business Multipurpose 4200 Xerox ® 5500 Laser Printer 2-7 - Xerox 5500/YDN | User Guide - Page 40
Brochures Xerox Phaser Trifold Brochures Xerox Phaser Trifold Brochures Size Description Letter 8.5 x 11 in. A4 210 x 297 mm 4 per sheet/ 100 sheets 4 per sheet/ 100 sheets Letter 8.5 x 11 in. A4 210 x 297 mm : Part Number 103R01016 103R01017 103R01018 103R01019 Phaser® 5500 Laser Printer - Xerox 5500/YDN | User Guide - Page 41
2-32 ■ "Factors Affecting Printer Performance" on page 2-35 Follow these general steps to print: 1. Load paper in the tray. 2. Adjust the tray guides. 3. If prompted by problems or jams can occur, and the fuser can be damaged. 5500-123 Copyright © 2004 Xerox Corporation. All Rights Reserved. 2-9 - Xerox 5500/YDN | User Guide - Page 42
Videos are available with instructions for using Tray 1 (MPT). Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/5500support. 1. Lower Tray 1 (MPT). D B 2. Adjust the paper guides to the size of the paper. 5500-262 D B 5500-125 Phaser® 5500 Laser Printer 2-10 - Xerox 5500/YDN | User Guide - Page 43
guides to the size of the paper. Long-Edge Feed ■ Recommended for Letter, A4, B5 JIS, large US Postcard, and many custom sizes of paper. ■ Do not load paper above the fill line. MAX 5500-100 ■ Place the side to be printed facedown. ■ Place pre-punched paper with the holes entering the printer - Xerox 5500/YDN | User Guide - Page 44
to be printed facedown. ■ Place pre-punched paper with the holes toward the back of the printer. ■ Place letterhead (or the top of the page) to enter the printer last. 5500-138 5. If prompted at the printer's front panel, press the OK button to accept the paper size and type that are highlighted - Xerox 5500/YDN | User Guide - Page 45
to match the paper that you loaded. If you fail to do this, printquality problems can occur and the fuser can be damaged. 5500-123 1. Pull out the tray. 5500-156 2. If loading paper with a different width or length, adjust the width and length guides. 5500-136 Phaser® 5500 Laser Printer 2-13 - Xerox 5500/YDN | User Guide - Page 46
3. Fan the paper to release sheets that may stick together. Basic Printing 5500-251 4. Insert paper into the tray either long-edge feed or short-edge feed. 5500-129 Phaser® 5500 Laser Printer 2-14 - Xerox 5500/YDN | User Guide - Page 47
the right side of the tray. ■ Place letterhead (or the top of the page) toward the front of the tray. 5500-130 Short-Edge Feed ■ Place Letter (rotated), Legal, Tabloid, A3, A5, A4 (rotated), B4 JIS, B5 JIS (or top of the page) toward the left side of the tray. 5500-254 Phaser® 5500 Laser Printer 2-15 - Xerox 5500/YDN | User Guide - Page 48
. Adjust the paper guides according to the paper size and feed direction (long-edge feed or short-edge feed). Labels inside the paper tray provide additional information for loading paper according to size and feed direction. 6. Push the tray completely into the printer. 5500-132 5500-032 7. If - Xerox 5500/YDN | User Guide - Page 49
, A4, Executive, and B5 JIS paper. Paper can only be loaded long-edge feed in Tray 6. 1. Pull out the tray. 5500-112 2. If loading paper with a different width or length, adjust the width and length guides. A4 8.5" 11" A4 A4 11" 5500-241 11" A4 A4 11" 5500-240 Phaser® 5500 Laser Printer 2-17 - Xerox 5500/YDN | User Guide - Page 50
side of the tray. ■ Place letterhead (or the top of the page) toward the front of the tray. XEROX 3. Push the tray completely into the printer. XEROX 5500-255 5500-115 4. If prompted at the printer's front panel, press the OK button to accept the paper size and type that are highlighted. If you - Xerox 5500/YDN | User Guide - Page 51
on the front panel to match the paper that you loaded. If you fail to do this, print-quality problems or jams can occur, and the fuser can be damaged. 5500-123 1. Lower Tray 1 (MPT). D B 2. Adjust the paper guides to the size of the paper. 5500-262 D B 5500-125 Phaser® 5500 Laser Printer 2-19 - Xerox 5500/YDN | User Guide - Page 52
Basic Printing 5500-251 4. Insert the paper into the tray either long-edge feed or short-edge feed. If necessary, adjust the paper guides to the with the holes entering the printer first. ■ Place the letterhead (or top of the page) toward the front of the printer. 5500-139 Short-Edge Feed ■ For - Xerox 5500/YDN | User Guide - Page 53
(or the top of the page) to enter the printer last. Basic Printing 5500-140 5. If prompted at the printer's front panel, press the OK button to accept the loaded. If you fail to do this, printquality problems can occur and the fuser can be damaged. 5500-123 Phaser® 5500 Laser Printer 2-21 - Xerox 5500/YDN | User Guide - Page 54
1. Pull out the tray. Basic Printing 5500-156 2. If loading paper with a different width or length, adjust the width and length guides. 5500-136 3. Fan the paper to release sheets that may stick together. 5500-251 Phaser® 5500 Laser Printer 2-22 - Xerox 5500/YDN | User Guide - Page 55
left side of the tray. ■ Place letterhead (or the top of the page) toward the front of the tray. 5500-134 Short-Edge Feed ■ Recommended for Letter (rotated), Legal, Tabloid, A3, A5, A4 (rotated), B4 JIS, pre-punched paper with the holes toward the front of the tray. Phaser® 5500 Laser Printer 2-23 - Xerox 5500/YDN | User Guide - Page 56
guides according to the paper size and feed direction (long-edge feed or short-edge feed). Labels inside the paper tray provide additional information for loading paper according to size and feed direction. 6. Push the tray completely into the printer. 5500-132 5500-032 Phaser® 5500 Laser Printer - Xerox 5500/YDN | User Guide - Page 57
Select the paper size or type, then press the OK button to save your selection. 8. In the printer driver, select either the paper type or the tray you loaded as the paper source. For information on loaded long-edge feed in Tray 6. 1. Pull out the tray. 5500-112 Phaser® 5500 Laser Printer 2-25 - Xerox 5500/YDN | User Guide - Page 58
Basic Printing 2. If loading paper with a different width or length, adjust the width and length guides. 5500-241 A4 8.5" 11" A4 A4 11" 3. Fan the paper to release sheets that may stick together. 11" A4 A4 11" 5500-240 5500-251 Phaser® 5500 Laser Printer 2-26 - Xerox 5500/YDN | User Guide - Page 59
side of the tray. ■ Place letterhead (or the top of the page) toward the front of the tray. XEROX XEROX 3. Push the tray completely into the printer. 5500-255 5500-115 4. If prompted at the printer's front panel, press the OK button to accept the paper size and type that are highlighted. If you - Xerox 5500/YDN | User Guide - Page 60
Stapling Options Several stapling options are available in the Phaser 5500 printer driver: ■ None: This is the default option. When set of copies. (See the following table.) To select a stapling option in a supported driver: ■ Windows 98, Windows Me, Windows 2000, Windows XP, Windows Server 2003, - Xerox 5500/YDN | User Guide - Page 61
A A Landscape A A * Paper size must be Letter and A4 (SEF or LEF), B4 JIS, A3, Legal, U.S. Folio and Tabloid (SEF), Executive and B5 JIS (LEF). Phaser® 5500 Laser Printer 2-29 - Xerox 5500/YDN | User Guide - Page 62
Adding Staples 1. Open Door G. Basic Printing Note See the instructions on the inside of Door G. 2. Slide the stapler toward you, then to the right. 5500-186 5500-243 Phaser® 5500 Laser Printer 2-30 - Xerox 5500/YDN | User Guide - Page 63
3. Remove the staple unit by lifting it up and out. R4 3 Basic Printing 2c XE R1 4. If present, remove the depleted staple cartridge. 5. Inset a new staple cartridge. 6. Insert the staple unit in the finisher. R4 3 5500-244 2c XE R1 5500-245 Phaser® 5500 Laser Printer 2-31 - Xerox 5500/YDN | User Guide - Page 64
Close Door G. Basic Printing E A D B C 5500-018 Using the Hole Puncher Depending on your region, the optional finisher is factory configured with either a 3-hole punch or a 2- / 4-hole punch. To determine which option is installed on your printer, print a Configuration Page from the front panel - Xerox 5500/YDN | User Guide - Page 65
, and then select Printers. 2. Right-click the 5500 printer, and then select Printer Default. 5. Select On or Off in the Punch drop-down menu. 6. Select the desired number of holes in the Punch Holes drop-down menu. 7. Click the Save Changes button. To turn hole punching on and off in a supported - Xerox 5500/YDN | User Guide - Page 66
Emptying the Punch Waste Box 1. Open Door G. 2. Remove the Punch Waste Box and empty the contents. Basic Printing 3. Place the Punch Waste Box back into the finisher. 5500-097 4. Close Door G. 5500-099 Phaser® 5500 Laser Printer 2-34 - Xerox 5500/YDN | User Guide - Page 67
, parallel or USB) ■ Network operating system ■ Printer configuration ■ File size and type of graphics ■ Computer speed Note Additional printer memory (RAM) may improve overall printer functions, but will not increase the pages per minute (ppm) ability of the printer. Phaser® 5500 Laser Printer 2-35 - Xerox 5500/YDN | User Guide - Page 68
Phaser® 5500 Laser Printer Adjusting Printing Options This topic includes: ■ "Setting Printing Options" on page 2-36 ■ "Selecting Print-Quality Modes" on page 2-42 Setting Printing Options Many printing options are available with the Xerox printer driver. Selecting Properties for an Individual Job ( - Xerox 5500/YDN | User Guide - Page 69
Page and Source ■ Paper type, size, and tray selection ■ Print Quality ■ Cover Pages ■ Stapling ■ Hole Punching ■ Destination ■ Proof, Saved, Personal, Secure Prints ■ Separation Pages Phaser® 5500 Laser Printer 2-37 - Xerox 5500/YDN | User Guide - Page 70
■ Print on Both Sides (Duplex) ■ Paper type, size, and tray selection ■ Cover Pages ■ Stapling ■ Hole Punching ■ Destination ■ Proof, Saved, Personal, Secure Prints ■ Separation Pages Phaser® 5500 Laser Printer 2-38 - Xerox 5500/YDN | User Guide - Page 71
Windows printer driver options, click the Help button on the printer settings before sending the job to the printer. 1. With the document open in printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer - Xerox 5500/YDN | User Guide - Page 72
-Down Title Copies & Pages Layout Output Options Paper Handling Cover Page Finishing Options Printer Features Image Quality Job Type Advanced Options 1 Advanced Options 2 Printing Options ■ Page Source ■ Separation Page ■ Last Page Paper Source ■ Draft Mode Phaser® 5500 Laser Printer 2-40 - Xerox 5500/YDN | User Guide - Page 73
■ Hole Punching ■ Destination ■ Offset Collated Sets ■ Paper Type ■ Edge-to-Edge ■ Media Mismatch ■ Separation Page Source ■ Separation Page ■ Last Page Paper Source ■ Draft Mode Phaser® 5500 Laser Printer 2-41 - Xerox 5500/YDN | User Guide - Page 74
may take longer to process and print than 600 x 600 dpi. To select the print-quality mode in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, select a print-quality mode. ■ a print quality mode from the Print Quality drop-down list. Phaser® 5500 Laser Printer 2-42 - Xerox 5500/YDN | User Guide - Page 75
Trays 2-6 may be printed 2-sided. ■ The paper must have a weight of 60-163 g/m2 (16-43 lb. Bond). ■ Manual duplexing is supported. For more information on supported paper, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Note You can find additional information on 2-sided - Xerox 5500/YDN | User Guide - Page 76
information, go to Reference/Printing/Basic Printing on the User Documentation CD-ROM. 2. In the printer driver: ■ Select either Portrait or Landscape orientation. ■ Select 2-sided printing, including binding, . 4. Click the Binding icon that matches the edge to bind. Phaser® 5500 Laser Printer 2-44 - Xerox 5500/YDN | User Guide - Page 77
Setting the Printer Driver for 2-Sided Printing (Continued) Operating System Mac OS X (version 10.1 and higher) Steps 1. Select File, then select Print. 2. Select Duplex. 3. Select Print on Both Sides. 4. Click the Binding icon that matches the edge to bind. Phaser® 5500 Laser Printer 2-45 - Xerox 5500/YDN | User Guide - Page 78
Phaser® 5500 Laser Printer Transparencies This topic includes: type at the front panel for all trays. ■ Use Xerox Transparencies; print quality may vary with other transparencies. For more , weights, and sizes, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Printing - Xerox 5500/YDN | User Guide - Page 79
Tray 1 (MPT) or Tray 6. MAX 5500-118 5500-142 Tray 1 (MPT) Long-Edge Feed Tray 6 Long-Edge Feed Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the transparencies if necessary. 4. If prompted at the printer's front panel, press the OK button - Xerox 5500/YDN | User Guide - Page 80
Insert the transparencies (long-edge feed preferred) into Tray 2, 3, 4, or 5. 5500-143 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the transparencies. 4. If prompted at the printer's front panel, press the OK button to accept the paper size - Xerox 5500/YDN | User Guide - Page 81
5500 Laser Printer problems occur, use a different brand of envelopes made specifically for laser printers. ■ For more information, go to Reference/Printing/Supported .) for Tray 1 (MPT) and 43 mm (1.7 in.) for the optional Envelope printer. Copyright © 2004 Xerox Corporation. All Rights Reserved. 2-49 - Xerox 5500/YDN | User Guide - Page 82
. ■ Place the envelope with the flap entering the printer first. 5500-144 Short-Edge Feed - C4 and Some Custom Sizes 5500-145 Long-Edge Feed - All Other Sizes 2. Adjust the paper guides to the size of the envelopes. 3. If prompted at the printer's front panel, press the OK button to accept the - Xerox 5500/YDN | User Guide - Page 83
with instructions for using the Envelope Tray. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office the flap entering the printer first (left side of tray). 5500-203 2. Adjust the paper guides to the size of the envelopes. 3. If prompted at the printer's front panel, - Xerox 5500/YDN | User Guide - Page 84
Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer. ■ Rotate stock frequently. Long periods of storage top of the postcard to enter the printer first (left side of printer). 5500-219 Copyright © 2004 Xerox Corporation. All Rights Reserved. 2-52 - Xerox 5500/YDN | User Guide - Page 85
faceup into the optional Envelope Tray. Place the top of the postcard toward the left of the tray. 5500-278 2. Adjust the paper guides to the size of the postcards. 3. If prompted at the printer's front panel, press the OK button to accept the paper size and type that are highlighted. If you - Xerox 5500/YDN | User Guide - Page 86
conditions. Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer. ■ Rotate stock frequently. Long periods of storage in extreme top of the page toward the front of the printer. 5500-146 Copyright © 2004 Xerox Corporation. All Rights Reserved. 2-54 - Xerox 5500/YDN | User Guide - Page 87
-edge feed and facedown into Tray 6. Place the top of the page toward the front of the tray. 5500-259 2. Adjust the paper guides to the size of the label sheets. 3. If prompted at the printer's front panel, press the OK button to accept the paper size and type that are highlighted. If - Xerox 5500/YDN | User Guide - Page 88
for your Phaser 5500 printer. For a complete list of supported trifold brochures and other media, see Reference/Printing/ Supported Papers on the in extreme conditions may cause them to jam in the printer or cause print quality problems. ■ Rotate stock frequently. Long periods of storage in - Xerox 5500/YDN | User Guide - Page 89
edge feed (recommended) and facedown into Tray 1 (MPT). Place the top (portrait) or right side (landscape) of the page toward the front of the printer. MAX 5500-100 ■ For 2-sided printing: Insert the trifold sheets long-edge feed (recommended) and the side to be printed first faceup into Tray 1 (MPT - Xerox 5500/YDN | User Guide - Page 90
-edge feed (recommended) and faceup into Trays 2-5. Place the top (portrait) or right side (landscape) of the page toward the front of the printer. 5500-129 ■ For 2-sided printing: Insert the trifold sheets long-edge feed (recommended) and the side to be printed first facedown into Trays 2-5. Place - Xerox 5500/YDN | User Guide - Page 91
or right side (landscape) of the page toward the front of the tray. 5500-242 ■ For 2-sided printing: Insert the trifold sheets long-edge feed and the front of the tray. 2. Adjust the paper guides to the size of the trifold sheets. 3. If prompted at the printer's front panel, press the OK button to - Xerox 5500/YDN | User Guide - Page 92
Xerox Phaser Weatherproof Paper specified for your Phaser 5500 printer. For a complete list of supported paper and other media, see Reference/Printing/ Supported may cause it to jam in the system or cause print quality problems. ■ Remove the weatherproof paper from the packaging and allow it to - Xerox 5500/YDN | User Guide - Page 93
: Insert the weatherproof sheets long-edge feed (recommended) and faceup into Trays 2-5. Place the top of the page toward the front of the printer. 5500-129 ■ For 2-sided printing: Insert the weatherproof sheets long-edge feed (recommended) and the side to be printed first facedown into Trays - Xerox 5500/YDN | User Guide - Page 94
Tray 6. Place the top of the page toward the front of the tray. 5500-242 ■ For 2-sided printing: Insert the weatherproof sheets long-edge feed and of the tray. 2. Adjust the paper guides to the size of the weatherproof paper sheets. 3. If prompted at the printer's front panel, press the OK button to - Xerox 5500/YDN | User Guide - Page 95
Phaser® 5500 Laser Printer Custom Size Paper This topic includes: ■ "Guidelines" 16 - 17.0 in.) For more information on paper types, weights, and sizes, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Printing Custom Size Loading the Paper Trays 1. Insert custom size - Xerox 5500/YDN | User Guide - Page 96
Adjust the paper guides according to the paper size and orientation (long-edge feed or short-edge feed). Labels inside the paper tray provide additional information for loading paper according to size and orientation. D B Tray 1 (MPT) 5500-125 5500-136 Trays 2-5 Phaser® 5500 Laser Printer 2-64 - Xerox 5500/YDN | User Guide - Page 97
3. Push the tray completely into the printer. Custom Size Paper 5500-065 4. If prompted at the printer's front panel, press the OK button to accept the paper size and type that are press the OK button. 7. Press the Back button two times, the press the OK button. Phaser® 5500 Laser Printer 2-65 - Xerox 5500/YDN | User Guide - Page 98
that is auto sensed). After Removing Custom Size Paper Selecting Front Panel Settings 1. At the printer's front panel, select Printer Setup, then press the OK button. 2. Select Paper Handling Setup, then press the OK the Back button one time, the press the OK button. Phaser® 5500 Laser Printer 2-66 - Xerox 5500/YDN | User Guide - Page 99
Phaser® 5500 Laser Printer Advanced Options This topic source for the separation pages. To specify separation pages in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Print dialog box, select the Printer Features drop-down list, then select the Advanced Options tab. - Xerox 5500/YDN | User Guide - Page 100
six, nine, or 16 pages per sheet. To print multiple pages on a single sheet of paper in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click the More Layout Options button, box, select the Layout drop-down list, then select a layout. Phaser® 5500 Laser Printer 2-68 - Xerox 5500/YDN | User Guide - Page 101
print a document in the form of a small book. Create booklets for any paper size that is supported for 2-sided (duplex) printing. The driver automatically reduces each page image to fit and prints two pages tab, select Booklet from the Pages per Sheet drop-down list. Phaser® 5500 Laser Printer 2-69 - Xerox 5500/YDN | User Guide - Page 102
Advanced Options Printing Negative and Mirror Images You can print pages as a negative image (reverses the light and dark areas in your printed image) or mirror image (flips images horizontally on pages when printed). M M Negative Image B B Mirror Image Phaser® 5500 Laser Printer 2-70 - Xerox 5500/YDN | User Guide - Page 103
Advanced Options To select negative or mirror images in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, then then select Invert Image (to print a negative image) or Flip Horizontal (to print a mirror image). Phaser® 5500 Laser Printer 2-71 - Xerox 5500/YDN | User Guide - Page 104
25 and 400 percent. The default is 100 percent. 50% 100% 200% To select scaling in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, select Page Setup, then specify the percentage in the box for Scale. Phaser® 5500 Laser Printer 2-72 - Xerox 5500/YDN | User Guide - Page 105
instead of filled text) Note Not all applications support watermark printing. To select, create, and edit watermarks using a supported Windows driver: ■ Windows 98, Windows Me the box under Document Options and Printer Features, select Watermarks, then select Modify for the desired watermark. Phaser - Xerox 5500/YDN | User Guide - Page 106
or higher. Note Print processing is slower when this option is selected. To select image smoothing in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, click the Image Smoothing box to turn on image smoothing. Phaser® 5500 Laser Printer 2-74 - Xerox 5500/YDN | User Guide - Page 107
page is the first or last page of a document. The printer enables you to choose a different paper source for the cover page Add one blank page at the end of the document. To select cover pages in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Output Options tab for Cover - Xerox 5500/YDN | User Guide - Page 108
CentreWare IS to view the online help. Sending Secure, Personal, Proof, and Saved Print Jobs to the Printer Use a supported driver to specify a job as a secure print, personal print, proof print, or saved print job print job, enter the name you want to give this job. Phaser® 5500 Laser Printer 2-76 - Xerox 5500/YDN | User Guide - Page 109
digit number, ranging from 0000 through 9999, in the Job Password field. Note Personal print jobs are not supported on Windows 98 and Windows Me. Printing or Deleting Secure Print Jobs To print a secure print job, button to print all personal jobs for your user name. Phaser® 5500 Laser Printer 2-77 - Xerox 5500/YDN | User Guide - Page 110
To print a saved print job or the remaining copies of a proof print job, select the job name at the printer's front panel: 1. Select Walk-Up Printing, then press the OK button. 2. Select Proof Print Jobs or Saved of copies, then press the OK button to print the job. Phaser® 5500 Laser Printer 2-78 - Xerox 5500/YDN | User Guide - Page 111
the Xerox web site at www.xerox.com/office/5500supplies Caution Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, Consumables for the Phaser 5500 printer are a toner cartridge and a staple pack. Videos are available with instructions for changing the toner - Xerox 5500/YDN | User Guide - Page 112
front panel. Videos are available with instructions for changing the maintenance kit and for changing the drum cartridge. Videos are located on the User Documentation CDROM and at www.xerox.com/office/5500support. Customer Usage Patterns The Phaser 5500 Laser Printer has supply life indicators for - Xerox 5500/YDN | User Guide - Page 113
Phaser® 5500 Laser Printer Networking This section includes: ■ "Connections and Internet Protocol (TCP/IP)" on page 3-2 ■ "Printer Management Software" on page 3-9 ■ "Windows 2000, Windows XP, and Windows Server 2003" on page 3-14 ■ "Windows NT 4.x" on page 3-20 ■ "Windows 98 and Windows Me" - Xerox 5500/YDN | User Guide - Page 114
Phaser® 5500 Laser Printer Connections and manually set the printer's IP address. ■ For Macintosh, use TCP/IP or AppleTalk/EtherTalk to set the printer Printer Installer and Utilities CD-ROM is not available, you can download the latest driver from www.xerox.com/office/drivers. Copyright © 2004 Xerox - Xerox 5500/YDN | User Guide - Page 115
can be used for one or more computers. It supports many printers and computers on an Ethernet network. USB If you are Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from each device.) Phaser® 5500 Laser Printer 3-3 - Xerox 5500/YDN | User Guide - Page 116
printer printer printer printer the printer and Printer Wizard to install the driver from the Printer printer does not display in the Chooser. 1. Install the driver from the Printer Installer and Utilities CD-ROM. 2. Use the Desktop Printer Utility to create a desktop USB printer Printer Installer Printer - Xerox 5500/YDN | User Guide - Page 117
instructions, insert the Printer Installer and Utilities CD-ROM into your computer's CD-ROM drive. After the Installer launches, follow the prompts for installation. Note For the automatic Installer to function, the printer must be connected to an established TCP/IP network. Phaser® 5500 Laser - Xerox 5500/YDN | User Guide - Page 118
any of the following methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreWare IS ■ AutoIP Information Required for Manual IP Addressing Information Internet Protocol (IP) address of the printer Network Mask Default Router/Gateway address Comments Format is xxx.xxx.xxx.xxx - Xerox 5500/YDN | User Guide - Page 119
printers printer's IP address, you can printer Service (DNS) The printer supports printer for DNS, supply a maximum of two DNS name server IP addresses. Dynamic Domain Name Service (DDNS) The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the printer provided by Xerox or - Xerox 5500/YDN | User Guide - Page 120
printer IP addresses, you can use this method to manually set the IP address. Manually connection, you can manually set the IP address. 1. At the printer's front panel, select Printer Setup, then button. 7. Enter the printer's IP address, then press the OK button. infoSMART to www.xerox.com/office/ - Xerox 5500/YDN | User Guide - Page 121
. In some printer models, a DX configuration is required to support these functions. ■ Troubleshoot print-quality problems using built-in diagnostics. ■ Define a link to your local web server's support page. ■ Access online manuals and technical support information located on the Xerox web site - Xerox 5500/YDN | User Guide - Page 122
Console. For more information, go to www.xerox.com/office/pmtools, and select your specific printer model to view the CentreWare MC User Guide. CentreWare Web CentreWare Web is a multi-vendor printer management, installation, and troubleshooting application. Use CentreWare Web to remotely manage - Xerox 5500/YDN | User Guide - Page 123
.xerox.com/office/pmtools, and select your specific printer model to view the CentreWare Web User Guide. Using Printer job times, and toner or ink used. Not all fields are supported by all printers. For more information, go to the CentreWare IS Online Help or Phaser® 5500 Laser Printer 3-11 - Xerox 5500/YDN | User Guide - Page 124
users can receive messages: ■ SysAdmin ■ Service ■ Key Printer messages reporting errors, alerts, and warnings printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Select Properties. 4. Select Mail Alerts on the left sidebar. Follow the instructions 5500 Laser Printer 3-12 - Xerox 5500/YDN | User Guide - Page 125
Windows client/server application that allows system administrators to automatically track Xerox printer usage, and obtain job accounting records. The tool supports large networks with many users and printers. Job accounting and printer usage data is stored in a database. The application can be run - Xerox 5500/YDN | User Guide - Page 126
Driver. 4. Click I Agree to accept the Xerox Software License Agreement. 5. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network printers) is selected. Click Next. 6. Follow the Use Walk-Up Technology instructions displayed. 7. Click Exit Program. Note If - Xerox 5500/YDN | User Guide - Page 127
MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows 2000, Windows XP, or Windows Server 2003 network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office/pmtools. Note The CentreWare methods are not discussed in this - Xerox 5500/YDN | User Guide - Page 128
if the test page did not print or printed incorrectly. Proceed to step 4. 4. Note the print-quality of the print job. If print-quality problems exist, or if the job does not print, go to Reference/Troubleshooting on the User Documentation CD-ROM for more information. Phaser® 5500 Laser Printer 3-16 - Xerox 5500/YDN | User Guide - Page 129
"Configuration Page" to help you solve printing problems and obtain the best results from your printer. Access this page from the printer's front panel. To print the "Configuration Page": 1. At the printer's front panel, select Printer Setup, then press the OK button. Phaser® 5500 Laser Printer 3-17 - Xerox 5500/YDN | User Guide - Page 130
tab. 2. Click Print Test Page. If the printer does not print, do one of the following: ■ Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support. ■ Go to www.xerox.com/office/support. Phaser® 5500 Laser Printer 3-18 - Xerox 5500/YDN | User Guide - Page 131
2000, Windows XP, and Windows Server 2003 infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/5500infoSMART to view these documents. Reference Name R1015020337 Title Installing the Printer in Windows 2000 Using an Ethernet (TCP/IP) Connection Phaser - Xerox 5500/YDN | User Guide - Page 132
Driver. 4. Click I Agree to accept the Xerox Software License Agreement. 5. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network printers) is selected. Click Next. 6. Follow the Use Walk-Up Technology instructions displayed. 7. Click Exit Program. Note If - Xerox 5500/YDN | User Guide - Page 133
printers on a Windows NT network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox that the TCP/IP protocol has been installed. 3. Select the Services tab and verify that Microsoft TCP/IP Printing software is installed. printer, then click OK. Phaser® 5500 Laser Printer 3-21 - Xerox 5500/YDN | User Guide - Page 134
print-quality problems exist or if the job does not print, go to Reference/Troubleshooting on the User Documentation CD-ROM. Windows NT 4.x Troubleshooting (TCP/IP) This troubleshooting section assumes you have completed the following tasks: ■ Loaded a Phaser printer PCL or PostScript printer driver - Xerox 5500/YDN | User Guide - Page 135
click Settings, then click Control Panel. 5. Double-click Services. 6. Locate TCP/IP Print Server, then verify these printer still does not print, do one of the following: ■ Access PhaserSMART Technical Support on the Troubleshooting tab of your printer driver. ■ Go to www.xerox.com/office/support - Xerox 5500/YDN | User Guide - Page 136
5500 Laser Printer Windows 98 and Windows Me This topic includes: ■ "Preliminary Steps" on page 3-24 ■ "Quick CD-ROM Install Steps" on page 3-25 ■ "Other Methods of Installation" on page 3-25 ■ "Windows 98 and Windows Me Troubleshooting . Copyright © 2004 Xerox Corporation. All Rights Reserved. 3-24 - Xerox 5500/YDN | User Guide - Page 137
Driver. 4. Click I Agree to accept the Xerox Software License Agreement. 5. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network printers) is selected. Click Next. 6. Follow the Use Walk-Up Technology instructions displayed. 7. Click Exit Program. Note If - Xerox 5500/YDN | User Guide - Page 138
Me Configuring a Port The Xerox TCP/IP Printer Port Wizard guides you step-by-step through the following procedures: ■ Choosing a name for the new port ■ Identifying a printer by its DNS Name or IP Address ■ (Alternatively) Identifying a printer using the automatic Printer Discovery feature 1. Click - Xerox 5500/YDN | User Guide - Page 139
to apply the changes. Windows 98 and Windows Me Troubleshooting This troubleshooting section assumes you have completed the following tasks: ■ Verified that the printer is plugged in, turned On, and connected to an Features/Front Panel on the User Documentation CD-ROM. Phaser® 5500 Laser Printer 3-27 - Xerox 5500/YDN | User Guide - Page 140
, but your printer must have a valid TCP/IP address assigned. 4. If any of the above protocols or services are not installed printer. If the printer does not print, access PhaserSMART Technical Support from the Troubleshooting tab of the Windows printer driver or go to www.xerox.com/office/support - Xerox 5500/YDN | User Guide - Page 141
Phaser® 5500 Laser Printer Macintosh This Mac OS X, Version 10.1 and Higher" on page 3-32 ■ "Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher)" on page 3- printer driver. 3. Select the printer. 4. Click Create to create the desktop printer. Copyright © 2004 Xerox Corporation - Xerox 5500/YDN | User Guide - Page 142
troubleshooting from the TCP/IP tab: ■ Manually: Specify the IP address, Subnet Mask Printer (LPR) ■ Use the LaserWriter 8.5.1 printer driver (any printer can be selected). Click File, then click Print to select the appropriate LPR printer in the Printer drop-down list. Phaser® 5500 Laser Printer - Xerox 5500/YDN | User Guide - Page 143
Printer with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer's Printer is not supported under Mac OS X. System requirements include: ■ A Phaser printer installed on the correct settings for the Phaser printer. Note Certain utilities, such as - Xerox 5500/YDN | User Guide - Page 144
support PostScript printing and printer ■ Manually: Specify Printer with Mac Printer, then select LPR Printers Using IP from the pull-down menu. 3. Enter the printer's IP address or host name in the LPR Printer Printer Model drop-down list. If your printer PPD is not listed, install it from the Printer - Xerox 5500/YDN | User Guide - Page 145
a Rendezvous Printer with Mac problems, go to Reference/Troubleshooting on the User Documentation CD-ROM. Macintosh Troubleshooting Step-By-Step Mac OS 9.x Perform these steps only for Mac OS 9: 1. Open the Chooser, then click the LaserWriter driver. 2. Do one of the following: ■ If the printer - Xerox 5500/YDN | User Guide - Page 146
printer and computer. 4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer , then reset the printer. b. Print the printer appears in the desired zone. 5. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support - Xerox 5500/YDN | User Guide - Page 147
Installer and Utilities CD-ROM. 7. Send a print job to the printer. 8. Verify the print-quality of the document. If print-quality problems exist, or if your document did not print, go to Reference/Troubleshooting on the User Documentation CDROM for more information. Advanced Setup The Advanced - Xerox 5500/YDN | User Guide - Page 148
Software is available on the Xerox web site at www.xerox.com/office/pmtools. Instructions are available on the web site for installing a printer using NDPS. The web site also contains the Xerox NDPS User Guide. Novell NetWare Troubleshooting Troubleshooting for Windows-based computers includes - Xerox 5500/YDN | User Guide - Page 149
set correctly. 7. Go to www.xerox.com/office/support if the above steps fail to resolve the printing problem. Novell NetWare Troubleshooting Step-By-Step These procedures eliminate cabling, communication, and connection problems associated with network connected printers. The steps are divided into - Xerox 5500/YDN | User Guide - Page 150
with your workstation. Verify the printer settings, then return to this document. 3. With the printer selected, click the Printer drop-down list, then select Advanced Setup. 4. Select one of the following connection methods: ■ Novell Directory Services ■ Bindery Phaser® 5500 Laser Printer 3-38 - Xerox 5500/YDN | User Guide - Page 151
frame type and connectors. 3. Verify that the printer is enabled and the connector and frame type are correct. If changes are made, reset the printer from the front panel. 4. Re-print a test page. If the test print does not print, go to www.xerox.com/office/support. Phaser® 5500 Laser Printer 3-39 - Xerox 5500/YDN | User Guide - Page 152
to a variety of UNIX platforms through the parallel and network interface. The workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are: ■ Sun Solaris ■ IBM AIX ■ Hewlett-Packard HP-UX ■ DEC UNIX ■ Linux (i386) ■ Linux (PPC) ■ SGI IRIX The following procedures - Xerox 5500/YDN | User Guide - Page 153
page. Note If print-quality problems exist, or if your job did not print, go to Reference/ Troubleshooting on the User Documentation CD-ROM. You can also access PhaserSMART Technical Support through CentreWare IS. Launch your web browser. a. Enter the printer's IP address in the browser's Address - Xerox 5500/YDN | User Guide - Page 154
Phaser® 5500 Laser Printer . Troubleshooting This section includes: ■ "Automatic Diagnostic Tools" on page 4-2 ■ "Paper Jams" on page 4-3 ■ "Print-Quality Problems" on page 4-53 ■ "Maintenance" on page 4-58 ■ "Front Panel Messages" on page 4-59 ■ "Moving and Repacking the Printer" on page 4-71 ■ " - Xerox 5500/YDN | User Guide - Page 155
, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. To access PhaserSMART Technical Support: 1. Go to www.phaserSMART.com. 2. Enter your printer's IP address in the browser - Xerox 5500/YDN | User Guide - Page 156
4-37 ■ "Jam at Tray 3 and Door B" on page 4-41 ■ "Jam at Tray 4 or 5 and Door C" on page 4-46 ■ "Jam at Tray 6" on page 4-50 E A D Phaser® 5500 Laser Printer G F H B C 5500-070 5500-208 Copyright © 2004 Xerox Corporation. All Rights Reserved. 4-3 - Xerox 5500/YDN | User Guide - Page 157
the User Documentation CD-ROM and at www.xerox.com/office/5500support. Jam at A Follow these steps to clear the jam. Warning Use caution; some components inside Door A may be hot. 1. Open Door A. E A D 5500-001 2. Pull the jammed paper out of the printer. If necessary, press the green handle to move - Xerox 5500/YDN | User Guide - Page 158
3. Close Door A. E A D Paper Jams 5500-003 Jam at B Follow these steps to clear the jam. 1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer. 5500-230 Phaser® 5500 Laser Printer 4-5 - Xerox 5500/YDN | User Guide - Page 159
2. Open Door B. Paper Jams B C 5500-004 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. B C 5500-005 Phaser® 5500 Laser Printer 4-6 - Xerox 5500/YDN | User Guide - Page 160
4. Close Door B. Paper Jams B C 5500-006 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. 5500-231 Phaser® 5500 Laser Printer 4-7 - Xerox 5500/YDN | User Guide - Page 161
Paper Jams Jam at B and C Follow these steps to clear the jam. 1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer. 2. Open Door B. 5500-230 B C 5500-004 Phaser® 5500 Laser Printer 4-8 - Xerox 5500/YDN | User Guide - Page 162
Paper Jams 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close Door B. B C 5500-005 B C 5500-006 Phaser® 5500 Laser Printer 4-9 - Xerox 5500/YDN | User Guide - Page 163
5. Open Door C. Paper Jams B C 5500-007 6. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. B C 5500-008 Phaser® 5500 Laser Printer 4-10 - Xerox 5500/YDN | User Guide - Page 164
7. Close Door C. Paper Jams B C 5500-009 8. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. 5500-231 Phaser® 5500 Laser Printer 4-11 - Xerox 5500/YDN | User Guide - Page 165
Paper Jams Jam at C Follow these steps to clear the jam. 1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer. 2. Open Door C. 5500-230 B C 5500-007 Phaser® 5500 Laser Printer 4-12 - Xerox 5500/YDN | User Guide - Page 166
Paper Jams 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close Door C. B C 5500-008 B C 5500-009 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. 5500-231 Phaser® 5500 Laser Printer 4-13 - Xerox 5500/YDN | User Guide - Page 167
Jam at D Follow these steps to clear the jam. 1. Open Door D. E A D Paper Jams B 5500-027 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. E A D B 5500-028 Phaser® 5500 Laser Printer 4-14 - Xerox 5500/YDN | User Guide - Page 168
3. Close Door D. E A D Jam at D and A Follow these steps to clear the jam. 1. Open Door D. B 5500-029 E A D Paper Jams B 5500-027 Phaser® 5500 Laser Printer 4-15 - Xerox 5500/YDN | User Guide - Page 169
Paper Jams 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. E A D 3. Close Door D. B 5500-028 E A D B 5500-029 Phaser® 5500 Laser Printer 4-16 - Xerox 5500/YDN | User Guide - Page 170
; some components inside Door A may be hot. Paper Jams A E A D 5500-001 5. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. E 5500-002 Phaser® 5500 Laser Printer 4-17 - Xerox 5500/YDN | User Guide - Page 171
6. Close Door A. E A D 5500-003 Jam at E Follow these steps to clear the jam. Warning Use caution; some components inside Door A may be hot. 1. Open Door A. Paper Jams A E A D 5500-001 Phaser® 5500 Laser Printer 4-18 - Xerox 5500/YDN | User Guide - Page 172
2. Open Door E. Paper Jams E 5500-010 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 5500-011 Phaser® 5500 Laser Printer 4-19 - Xerox 5500/YDN | User Guide - Page 173
4. Close Door E. Paper Jams E 5. Close Door A. 5500-012 E A D 5500-003 Phaser® 5500 Laser Printer 4-20 - Xerox 5500/YDN | User Guide - Page 174
Jam at F Follow these steps to clear the jam. 1. Open Door F. Paper Jams E A D B 5500-013 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. E A D B 5500-014 E A D B 5500-273 Phaser® 5500 Laser Printer 4-21 - Xerox 5500/YDN | User Guide - Page 175
Jams E A D B 5500-015 Jam at G Follow these steps to clear the jam. On the front panel of the printer, press the i button to view information about the front panel message. 1. If visible, pull the jammed paper out of the stacker upper tray. E A D B C 5500-205 Phaser® 5500 Laser Printer 4-22 - Xerox 5500/YDN | User Guide - Page 176
handle 3 as shown on the instruction labels. Note If the stapler is in the way, slide the stapler toward you then to the right. 4. If you opened handle 2a or handle 2b, rotate knob 2c counterclockwise as needed. 5. Pull the jammed paper out of the printer. Confirm that all paper fragments are - Xerox 5500/YDN | User Guide - Page 177
Jam at H Follow these steps to clear the jam. 1. Lift Door H. Paper Jams 5500-270 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 3. Close Door H. 5500-202 5500-271 Phaser® 5500 Laser Printer 4-24 - Xerox 5500/YDN | User Guide - Page 178
Jam at the Stacker Upper Tray Follow these steps to clear the jam. 1. Pull the jammed paper out of the stacker upper tray. 2. Open Door G. Paper Jams E A D B C 3. Close Door G. E A D B C 5500-025 5500-018 Phaser® 5500 Laser Printer 4-25 - Xerox 5500/YDN | User Guide - Page 179
steps to clear the paper size jam in Tray 1. 1. Verify that the width guides are pressed against the paper. Paper Jams 5500-220 2. If the paper size and type shown on the front panel match the Use caution; some components inside Door A may by hot. E A D 5500-001 Phaser® 5500 Laser Printer 4-26 A - Xerox 5500/YDN | User Guide - Page 180
Paper Jams 5. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confrim that all paper fragments are removed. E 6. Close Door A. 5500-002 E A D 5500-003 Phaser® 5500 Laser Printer 4-27 - Xerox 5500/YDN | User Guide - Page 181
to clear the paper size jam in Trays 2-5. 1. Pull out the tray specified on the front panel. Paper Jams 5500-030 2. Verify that the length and width guides are pressed against the paper. 5500-064 3. Push the tray completely into the printer. 5500-063 5500-032 Phaser® 5500 Laser Printer 4-28 - Xerox 5500/YDN | User Guide - Page 182
of the paper, then press the OK button. 5. Open Door A. Warning Use caution; some components inside Door A may be hot. E A D 5500-001 6. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are - Xerox 5500/YDN | User Guide - Page 183
7. Close Door A. E A D 5500-003 Paper Size Jam in Tray 6 Follow these steps to clear the paper size jam in Tray 6. 1. Pull out Tray 6. Paper Jams 5500-239 Phaser® 5500 Laser Printer 4-30 - Xerox 5500/YDN | User Guide - Page 184
set correctly Note The default setting is for 8.5 x 11 in. paper. You must change the guides for A4 paper. A4 8.5" 11" A4 A4 11" 3. Push the tray completely into the printer. 11" A4 A4 11" 5500-240 5500-115 4. Specify the size of the paper by doing the following: a. In the front panel menus - Xerox 5500/YDN | User Guide - Page 185
; some components inside Door A may be hot. Paper Jams A E A D 5500-001 6. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. E 5500-002 Phaser® 5500 Laser Printer 4-32 - Xerox 5500/YDN | User Guide - Page 186
7. Close Door A. E A D Paper Jams 5500-003 Jam at Tray 2, 3, 4, or 5 Follow these steps to clear the jam. 1. Pull the tray specified on the front panel completely out of the printer. A B C 5500-210 Phaser® 5500 Laser Printer 4-33 - Xerox 5500/YDN | User Guide - Page 187
paper from the printer tray slot. Confirm that all paper fragments are removed. 3. Remove crumpled paper from the tray. 5500-214 5500-031 4. Verify that the paper is loaded correctly in the tray and that the guides are pressed against the paper. 5500-063 Phaser® 5500 Laser Printer 4-34 5500-064 - Xerox 5500/YDN | User Guide - Page 188
5. Insert the tray and push it completely into the printer. A B C Paper Jams 5500-216 Jam at Tray 1 (MPT) Follow these steps to clear the jam. 1. Open Door A. E A D 5500-001 A Phaser® 5500 Laser Printer 4-35 - Xerox 5500/YDN | User Guide - Page 189
the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. E 5500-002 3. Remove jammed or crumpled paper from Tray 1 (MPT), then close the tray. D B 5500-048 Phaser® 5500 Laser Printer 4-36 - Xerox 5500/YDN | User Guide - Page 190
D Paper Jams 5500-003 5. Verify that the paper is loaded correctly in the tray and that the guides are pressed against the paper. 5500-220 Jam at Tray 2 and Door A Follow these steps to clear the jam. Warning Use caution; some components inside Door A may be hot. Phaser® 5500 Laser Printer 4-37 - Xerox 5500/YDN | User Guide - Page 191
1. Open Door A. Paper Jams A E A D 5500-001 2. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. E 5500-002 Phaser® 5500 Laser Printer 4-38 - Xerox 5500/YDN | User Guide - Page 192
3. Close Door A. E A D 4. Pull Tray 2 completely out of the printer. A 5500-003 Paper Jams B C 5500-210 5. Pull jammed paper from the printer tray slot. Confirm that all paper fragments are removed. 5500-214 Phaser® 5500 Laser Printer 4-39 - Xerox 5500/YDN | User Guide - Page 193
6. Remove crumpled paper from the tray. Paper Jams 5500-031 7. Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper. 5500-063 5500-064 Phaser® 5500 Laser Printer 4-40 - Xerox 5500/YDN | User Guide - Page 194
8. Insert the tray and push it completely into the printer. A B C Paper Jams 5500-216 Jam at Tray 3 and Door B Follow these steps to clear the jam. 1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer. 5500-230 Phaser® 5500 Laser Printer 4-41 - Xerox 5500/YDN | User Guide - Page 195
2. Open Door B. Paper Jams B C 5500-004 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. B C 5500-005 Phaser® 5500 Laser Printer 4-42 - Xerox 5500/YDN | User Guide - Page 196
4. Close Door B. Paper Jams B C 5500-006 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. 5500-231 Phaser® 5500 Laser Printer 4-43 - Xerox 5500/YDN | User Guide - Page 197
6. Pull Tray 3 completely out of the printer. A Paper Jams B C 5500-211 7. Pull jammed paper from the printer tray slot. Confirm that all paper fragments are removed. 8. Remove crumpled paper from the tray. 5500-215 5500-250 Phaser® 5500 Laser Printer 4-44 - Xerox 5500/YDN | User Guide - Page 198
Paper Jams 9. Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper. 5500-063 10. Insert the tray and push it completely into the printer. A 5500-064 B C 5500-217 Phaser® 5500 Laser Printer 4-45 - Xerox 5500/YDN | User Guide - Page 199
Paper Jams Jam at Tray 4 or 5 and Door C Follow these steps to clear the jam. 1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer. 2. Open Door C. 5500-230 B C 5500-007 Phaser® 5500 Laser Printer 4-46 - Xerox 5500/YDN | User Guide - Page 200
Paper Jams 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close Door C. B C 5500-008 B C 5500-009 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. 5500-231 Phaser® 5500 Laser Printer 4-47 - Xerox 5500/YDN | User Guide - Page 201
6. Pull the tray specified on the front panel completely out of the printer. Paper Jams A B C 5500-212 7. Pull jammed paper from the printer tray slot. Confirm that all paper fragments are removed. D B C 8. Remove crumpled paper from the tray. 5500-051 5500-250 Phaser® 5500 Laser Printer 4-48 - Xerox 5500/YDN | User Guide - Page 202
Paper Jams 9. Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper. 5500-063 10. Insert the tray and push it completely into the printer. A B C 5500-064 5500-216 Phaser® 5500 Laser Printer 4-49 - Xerox 5500/YDN | User Guide - Page 203
Jam at Tray 6 Follow these steps to clear the jam. 1. If Tray 1 is open, remove the paper from the tray and close it. D Paper Jams 2. Slide the Tray 6 Feeder away from the printer. B 5500-221 5500-230 Phaser® 5500 Laser Printer 4-50 - Xerox 5500/YDN | User Guide - Page 204
3. Open Door J and lift the access handle. Paper Jams 5500-232 5500-234 4. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 5500-235 Phaser® 5500 Laser Printer 4-51 - Xerox 5500/YDN | User Guide - Page 205
5. Close the jam access handle and close Door J. Paper Jams 5500-236 6. Slide the Tray 6 Feeder firmly against the printer. 5500-237 5500-231 Phaser® 5500 Laser Printer 4-52 - Xerox 5500/YDN | User Guide - Page 206
Phaser® 5500 Laser Printer Print-Quality Problems Your printer is designed to produce consistently high-quality prints. If you observe printquality problems, use the information in this topic to diagnose the problem. For detailed, online support information, go to www.xerox.com/office/ - Xerox 5500/YDN | User Guide - Page 207
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Problem Black Prints The entire and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Horizontal (in the maintenance kit). Phaser® 5500 Laser Printer 4-54 - Xerox 5500/YDN | User Guide - Page 208
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Problem Horizontal Dark Streaks There are black lines that appear horizontally on the page. Replace the fuser (in the maintenance kit). 4. Replace the transfer roller (in the maintenance kit). Phaser® 5500 Laser Printer 4-55 - Xerox 5500/YDN | User Guide - Page 209
Problems Diagnosing Print-Quality Problems (Continued) Problem Causes Solutions Unfused or Partially Fused Image The printed image is not fully fused to the paper and easily rubs off. 1. The paper may be damp. 2. Heavy or unusual paper may be in the tray. 3. The printer 5500 Laser Printer 4-56 - Xerox 5500/YDN | User Guide - Page 210
b. Reinstall the original drum cartridge. c. Replace the maintenance kit (fuser and transfer roller). 3. If the problem continues, contact your Customer Support Center. To order Xerox supplies, contact your local reseller or go to www.xerox.com/office/5500supplies. Phaser® 5500 Laser Printer 4-57 - Xerox 5500/YDN | User Guide - Page 211
of its life. For information about supplies, go to www.xerox.com/office/5500supplies. Each supply includes installation instructions with the packaging. Caution Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage - Xerox 5500/YDN | User Guide - Page 212
" on page 4-59 ■ "Errors and Warnings" on page 4-60 Your printer's front panel provides you with information and troubleshooting help. When an error or warning condition occurs, the front panel displays a message informing you of the problem. In many cases, the front panel also displays an animated - Xerox 5500/YDN | User Guide - Page 213
service support are presented as fatal errors. When the printer's front panel displays a fatal error message, the LED blinks red. A fatal error message replaces the status lines. For more information on jams, see Reference/Troubleshooting the Printer Front Door the Printer Front the Printer Front Door - Xerox 5500/YDN | User Guide - Page 214
Service Another device on the network is using the IP address assigned to this printer. Change the IP address of the printer on. 4. If error continues, call Service. An error was detected from the off, then on. 2. If error continues, call Service. An error was detected in the humidity sensor. Print - Xerox 5500/YDN | User Guide - Page 215
Use caution, some components inside Door A may be hot. 1. Open Door A. 2. Open the Printer Front Door. 3. If the Drum Cartridge is present, reseat it. If not, install P/N 113R00670. paper. 3. Close Door B. 1. Open Door C. 2. Remove the jammed paper. 3. Close Door C. Phaser® 5500 Laser Printer 4-62 - Xerox 5500/YDN | User Guide - Page 216
F. Jam At G; Open Door G To Clear (Jam F4-42, F4-43, F4-47, F4-48, F4-54, F4-74, F4-78, F4-85, F4-88) 1. Open Door G. Follow the instructions inside the door. 2. Open handle 2a, 2b, or 3. 3. Remove paper from the Stacker Upper Tray. 2. Open Door G. 3. Close Door G. Phaser® 5500 Laser Printer 4-63 - Xerox 5500/YDN | User Guide - Page 217
4. 1. Remove Tray 4. 2. Remove the jammed paper. 3. Reinsert Tray 4. 1. Open Door C. 2. Remove the jammed paper. 3. Close Door C. 4. Remove Tray 5. 5. Remove the jammed paper. 6. Reinsert Tray 5. Phaser® 5500 Laser Printer 4-64 - Xerox 5500/YDN | User Guide - Page 218
- Xerox consumables will not be covered under the printer warranty. Status reporting is reduced. Only Standard Print Quality is supported. 1. Open the Printer Front Door. 2. Pull out the Toner Cartridge. 3. Replace with P/N 113R00668. 4. Close the Printer Front Door. Phaser® 5500 Laser Printer 4-65 - Xerox 5500/YDN | User Guide - Page 219
hot. 1. Confirm that the paper guides in the specified tray are pressed against the paper. 2. Select Printer Setup, Paper Handling Setup, Tray(n) . 3. Turn power on 4. If error continues, call Service. Remove the contents from the punch waste box to continue Door G. Phaser® 5500 Laser Printer 4-66 - Xerox 5500/YDN | User Guide - Page 220
if powered by 220V. The Toner Cartridge is not a genuine Xerox product. 1. Open the Printer Front Door. 2. Pull out the Toner Cartridge. 3. Replace with P/N 113R00668. 4. Close the Printer Front Door. Slide the Tray 6 Feeder into the printer to continue printing. Phaser® 5500 Laser Printer 4-67 - Xerox 5500/YDN | User Guide - Page 221
properly connected by unplugging and reconnecting. 3. Turn power on. 4. If error continues, call Service. or 1. Remove the paper from the Stacker Lower Tray. 2. If error continues, turn and reconnecting. 6. Turn power on. 7. If error continues, call Service. Phaser® 5500 Laser Printer 4-68 - Xerox 5500/YDN | User Guide - Page 222
Service. guides are against the paper stack. 2. Set the tray's Change Paper Size menu to the size of paper in this tray. 1. Check that the Tray 1 (MPT) paper guides are against the paper stack. 2. Set the tray's Change Paper Size menu to the size of paper in this tray. Phaser® 5500 Laser Printer - Xerox 5500/YDN | User Guide - Page 223
on. 2. If error continues, call Service. An error was detected in the Tray on. 4. If error continues, call Service. An error was detected in the Turn power on. 4. If error continues, call Service. An error was detected from the Tray 6 2. If error continues, call Service. Replace the paper in the - Xerox 5500/YDN | User Guide - Page 224
for shipment can result in damage to the printer not covered by the warranty, service agreement, or Total Satisfaction 5500-267 Guarantee. ■ Damage to the printer caused by improper moving is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The - Xerox 5500/YDN | User Guide - Page 225
material and boxes or a Xerox repackaging kit. Additional instructions for repacking the printer are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative. Caution Failure to repackage - Xerox 5500/YDN | User Guide - Page 226
more. Web Links Xerox provides many resources to help you learn more about your Phaser 5500 Laser Printer. Use these web sites to obtain information about your printer: Resource To access PhaserSMART Technical Support, which automatically diagnoses problems on your networked printer and proposes - Xerox 5500/YDN | User Guide - Page 227
local sales and support center: To register your printer: To view the warranty: To view information about recycling supplies: Additional Resources Link www.xerox.com/office/contacts www.xerox.com/office/register www.xerox.com/office/5500warranty www.xerox.com/gwa Phaser® 5500 Laser Printer 4-74 - Xerox 5500/YDN | User Guide - Page 228
result in fire or electrical shock. If you notice unusual noises or odors: 1. Turn off the printer immediately 2. Disconnect the power cord from the electrical outlet 3. Call an authorized service representative to correct the problem. Copyright © 2004 Xerox Corporation. All Rights Reserved. A-1 - Xerox 5500/YDN | User Guide - Page 229
instructed to do so. Power should be OFF when performing these installations. Except for user-installable options, there are no parts that you can maintain or service behind these covers. Note Leave the printer service representative. Laser Safety With specific regard to lasers, this printer printer - Xerox 5500/YDN | User Guide - Page 230
on Xerox supplies recycling programs, go to www.xerox.com/gwa. Operational Safety Your printer and supplies 15 percent to 85 percent. Printer Clearance Place the printer in an area where there is adequate space for ventilation, operation, and servicing. The recommended minimal spacing is: - Xerox 5500/YDN | User Guide - Page 231
is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 5500 Laser Printer A-4 - Xerox 5500/YDN | User Guide - Page 232
either the printer driver or front panel. ■ Do not open the doors. ■ Do not move the printer. Warning Avoid touching areas inside the printer that are labeled the manual(s) for information. Avoid pinching fingers in the printer. Use caution to avoid personal injury. Hot surface on or in the printer. - Xerox 5500/YDN | User Guide - Page 233
Warranty Phaser® 5500 Laser Printer For warranty information regarding your Xerox printer, go to www.xerox.com/office/ 5500warranty. Copyright © 2004 Xerox Corporation. All Rights Reserved. B-1 - Xerox 5500/YDN | User Guide - Page 234
Phaser® 5500 Laser Printer Printer Specifications Physical Specifications Printer ■ Width: 640 mm (25.2 in.) ■ Depth: 525 mm (20.7) ■ Height: 498 mm (19.6 in.) ■ Weight: mm (25.6 in.) ■ Height: 1050 mm (41.3 in.) ■ Weight: 49 kg (108 lbs.) Copyright © 2004 Xerox Corporation. All Rights Reserved. C-1 - Xerox 5500/YDN | User Guide - Page 235
MB PC133 DRAM standard on Phaser 5500DX configuration ■ Upgradable to a maximum of 512 MB Page Description Languages (PDL) ■ PCL ■ Adobe PostScript 3 Fonts ■ PostScript ■ PCL Phaser® 5500 Laser Printer C-2 - Xerox 5500/YDN | User Guide - Page 236
Interfaces ■ IEEE 1284 parallel ■ Ethernet 10BaseT and 100BaseTx (only for N, DN, DT, and DX configurations) ■ USB Phaser® 5500 Laser Printer C-3 - Xerox 5500/YDN | User Guide - Page 237
Phaser® 5500 Laser Printer Regulatory Information The equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with Xerox' instructions, it may cause interference with radio and television reception or may not function - Xerox 5500/YDN | User Guide - Page 238
des Communications du Canada, NMB-003. European Union Xerox Corporation declares, under our sole responsibility, that the printer to which this declaration relates is in conformity with 2.0 kV Common mode 2.0 kV Differential mode 0.15 - 80 MHz, 3 V, 80% AM @ 1 kHz Phaser® 5500 Laser Printer D-2 - Xerox 5500/YDN | User Guide - Page 239
Hz 30% dip for 25 cycles @ 50 Hz >95% dropout for 250 cycles @ 50 Hz This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from - Xerox 5500/YDN | User Guide - Page 240
Data Sheet information regarding your Phaser 5500 Laser Printer, go to www.xerox.com/office/msds. For the Customer Support Center phone numbers, see the information booklet entitled Total Satisfaction Services that came with your printer. Copyright © 2004 Xerox Corporation. All Rights Reserved. E-1 - Xerox 5500/YDN | User Guide - Page 241
Phaser® 5500 Laser Printer Product Recycling and Disposal Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental - Xerox 5500/YDN | User Guide - Page 242
Phaser® 5500 Laser Printer Original SSLeay License Copyright © 1995-1998 Eric Young ([email protected]). All rights reserved. This include an acknowledgement: "This product includes software written by Tim Hudson ([email protected])." Copyright © 2004 Xerox Corporation. All Rights Reserved. G-1 - Xerox 5500/YDN | User Guide - Page 243
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY under another distribution license [including the GNU Public License.] Phaser® 5500 Laser Printer G-2 - Xerox 5500/YDN | User Guide - Page 244
1-5 128 MB and 256 MB memory cards printer option, 1-5 16 MB flash memory printer option, 1-5 2000-sheet feeder printer option, 1-5 2-sided printing, 2-43 binding preference, 2-44 loading Tray 1 ( patterns, 2-80 D DDNS, 3-7 default tray selecting, 1-18 deleting Phaser® 5500 Laser Printer Index-1 - Xerox 5500/YDN | User Guide - Page 245
Dynamic Domain Name Service (DDNS), 3-7 E electrical safety, A-1 enabling DHCP, 3-6 enabling EtherTalk, 3-29 enlarging images, 2-72 Envelope Tray printer option, 1-5 envelopes guidelines, 2-49 loading in Envelope Tray, 2-51 loading in Tray 1 (MPT), 2-50 preventing wrinkling problems, 2-49 printing - Xerox 5500/YDN | User Guide - Page 246
54 moving the printer, 4-71, A-4 postcards, 2-52 printing envelopes, 2-49 supported papers, 2-2 transparencies printer option, 1-5 IP address, 1-11, 3-6 changing or modifying, 3-7 locating at front panel, 1-11 setting, 3-5 setting manually consumption mode, 1-13 Phaser® 5500 Laser Printer Index-3 - Xerox 5500/YDN | User Guide - Page 247
3-12 maintaining your printer, 4-58 manually setting the printer's IP address, 70, 2-71 networked printers, 1-11 non-Xerox supplies, 2-79, 4-58 non-Xerox toner cartridge, A-4 , 1-12, 4-2 accessing, 4-2 Technical Support, 4-2, 4-73 technical support, 4-73 postcards guidelines, 2-52 loading - Xerox 5500/YDN | User Guide - Page 248
, Windows Server 2003, 3-17 troubleshooting Windows 98, Windows Me, 3-27 unusual noises or odors, A-1 updates, 1-24 warning symbol labels, A-5 printer fonts downloading, 1-23 resident, 1-21 types, 1-21 printer language changing, 1-20 printer location, A-3 printer management tool CentreWare IS, 1-11 - Xerox 5500/YDN | User Guide - Page 249
, 2-42 print-quality problems diagnosing, 4-53 troubleshooting, 4-53 proof printing, images, 2-72 registering your printer, 1-24, 4-74 regulatory printer, A-4 operational, A-3 printer location, A-3 printer separation pages, 2-67 service agreement, 4-71, A-4 setting printer's IP address, 3-6 - Xerox 5500/YDN | User Guide - Page 250
troubleshooting infoSMART, 1-5 Mac OS 9, 3-33 Mac OS 9, Mac OS X, v. 10.1 and higher, 3-34 Macintosh, 3-30 Novell NetWare, 3-36 PhaserSMART, 1-5 print-quality problems, 4-53 technical support using a non-Xerox toner cartridge, A-4 using unsupported paper, 2-2, 4-53 Phaser® 5500 Laser Printer Index-7 - Xerox 5500/YDN | User Guide - Page 251
Windows 2000 or later, 3-4 installing printer driver for Windows 98 or later, 3-4 PCL driver settings, 2-38 PostScript driver settings, 2-37 printing options, 2-36 X Xerox TCP/IP Port Monitor, 3-25 Xerox Usage Analysis Tool, 3-13 Xerox warranty, 4-71, A-4 Index Phaser® 5500 Laser Printer Index-8
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