Xerox 6360DN User Guide

Xerox 6360DN - Phaser Color Laser Printer Manual

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  • Xerox 6360DN | User Guide - Page 1
    Phaser® 6360 color laser printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support
  • Xerox 6360DN | User Guide - Page 2
    . UNIX® is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited. As an ENERGY STAR® partner, Xerox Corporation has determined that this product (Phaser 6360DN, Phaser 6360DT, and Phaser 6360DX configurations) meets the ENERGY STAR guidelines for
  • Xerox 6360DN | User Guide - Page 3
    the Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10 Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 4
    Edge Options 3-24 Selecting 2-Sided Printing 3-24 Printing on Specialty Media 3-25 Printing Transparencies 3-25 Printing Envelopes 3-31 Printing Labels 3-34 Printing Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47 Phaser® 6360 Color Laser Printer ii
  • Xerox 6360DN | User Guide - Page 5
    Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6 Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8 Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8 Phaser® 6360 Color Laser Printer iii
  • Xerox 6360DN | User Guide - Page 6
    Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
  • Xerox 6360DN | User Guide - Page 7
    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9 Phaser® 6360 Color Laser Printer 1-1
  • Xerox 6360DN | User Guide - Page 8
    Parts of the Printer This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 ■ Printer Configurations on page 1-4 Front-Right B 8. Latch to open Front Door A 9. Power switch Parts of the Printer 7 8 9 6360-040 Phaser® 6360 Color Laser Printer 1-2
  • Xerox 6360DN | User Guide - Page 9
    4. Ethernet 10/100 Base-Tx connection 5. Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Front Door A 2. Transfer roller 3. Imaging unit 4. Door C 5. Door C latch 6360-042 1. Front Door B 2. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3
  • Xerox 6360DN | User Guide - Page 10
    No* No* No* Automatic 2-Sided Printing No Yes Yes 550-Sheet Feeder (Tray 3) No* No* Yes 1100-Sheet Feeder (Trays 3 and 4 or Trays 4 and 5) No* No* No* *This option can be purchased separately for these configurations. 6360DX 512 Yes Yes No* Yes Phaser® 6360 Color Laser Printer 1-4
  • Xerox 6360DN | User Guide - Page 11
    , memory, and a hard drive if these items are not standard on your printer. Print the Configuration page to see which options are already installed. To print the Configuration page, see Information Pages on page 1-7. Additional Trays ■ 550-Sheet Feeder ■ 1100-Sheet High-Capacity Feeder Phaser 6360
  • Xerox 6360DN | User Guide - Page 12
    , and toner levels. 3. Cancel button Cancels the current print job. 7. OK button Accepts the setting selected. 8. Help (?) button Displays a help message with information about the printer, such as printer status, error messages, and maintenance information. Phaser® 6360 Color Laser Printer 1-6
  • Xerox 6360DN | User Guide - Page 13
    OK button. 3. Select Configuration Page or Supplies Usage Page, and then press the OK button to print. Note: You can also print information pages from CentreWare Internet Services (IS) and from the printer driver. Sample Pages Your printer comes with a set of sample pages that demonstrate different
  • Xerox 6360DN | User Guide - Page 14
    Information, and then press the OK button. 2. Select Sample Pages, and then press the OK button. 3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the OK button to print. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 1-8
  • Xerox 6360DN | User Guide - Page 15
    .xerox.com/office/6360support Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/pmtools www.xerox.com/office/6360support www.phaserSMART.com www.xerox.com/office/6360support Control panel Help (?) button Control panel menu Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 16
    information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start the Xerox Support Centre utility: 1. Select
  • Xerox 6360DN | User Guide - Page 17
    on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-1
  • Xerox 6360DN | User Guide - Page 18
    in this chapter for the specific operating system you are using. Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/drivers. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-2
  • Xerox 6360DN | User Guide - Page 19
    connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 Phaser® 6360 Color Laser Printer 2-3
  • Xerox 6360DN | User Guide - Page 20
    To use USB, PC users must have Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.2 and higher. USB printer and turn it on. 2. Connect the other end of the USB cable to the computer. See also: Installing the Printer Drivers on page 2-9 Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 21
    network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router's documentation for information on IP addressing. See also: Online Support Assistant at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 22
    Configuring the Network Address Automatically Setting the Printer's IP Address If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further
  • Xerox 6360DN | User Guide - Page 23
    button. 5. Select DHCP/BOOTP, and then press the OK button to select Off. 6. Select TCP/IP Address, and then press the OK button. 7. Enter the printer's IP address, and then press the OK button. Phaser® 6360 Color Laser Printer 2-7
  • Xerox 6360DN | User Guide - Page 24
    you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information page. See also: Advanced Features Guide at www.xerox.com/office/6360support System Administrator Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 25
    locations and need to print to different printers. This driver enables printing from a Mac OS X (version 10.2 and higher) operating system. This driver enables printing from a UNIX operating system. * Go to www.xerox.com/drivers for the latest printer drivers. Phaser® 6360 Color Laser Printer 2-9
  • Xerox 6360DN | User Guide - Page 26
    in the lower drop-down menu. 6. Select the appropriate printer model from the list of available devices. 7. Click the Add button. See also: Advanced Features Guide at www.xerox.com/office/6360support Online Support Assistant at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-10
  • Xerox 6360DN | User Guide - Page 27
    menu. Enter the printer's IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button. The printer is added to the list. Phaser® 6360 Color Laser Printer 2-11
  • Xerox 6360DN | User Guide - Page 28
    to Step 6. 6. Select Xerox from the manufacturers in the drop-down menu. 7. Select the appropriate printer configuration from the list of available printers. 8. Click the Add button. The printer is displayed as an available printer in the Printer Setup Utility. Phaser® 6360 Color Laser Printer 2-12
  • Xerox 6360DN | User Guide - Page 29
    folder. 3. Click the Add button. 4. Select IP Printer from the upper left corner of the Printer Browser. 5. Select LPD from the pull-down menu. 6. Enter the printer's IP address in the Address field. 7. Click the Add button. The printer is added to the list. Phaser® 6360 Color Laser Printer 2-13
  • Xerox 6360DN | User Guide - Page 30
    page 3-9 ■ Selecting Printing Options on page 3-19 ■ Printing on Both Sides of the Paper on page 3-23 ■ Printing on Specialty Media on page 3-25 ■ Creating Custom Paper Types on page 3-47 See also: Using paper trays video tutorials at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 31
    the Print dialog box, and then select printing options in the printer driver. 4. Send the job to the printer from the software application's Print dialog box. See also: Loading Paper on page 3-9 Selecting Printing Options on page 3-19 Printing on Specialty Media on page 3-25 Phaser® 6360 Color Laser
  • Xerox 6360DN | User Guide - Page 32
    on page 3-5 ■ Supported Paper Sizes and Weights on page 3-6 Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 6360 printer
  • Xerox 6360DN | User Guide - Page 33
    . ■ If excessive jams occur, use paper or other media from a new package. See also: Printing Transparencies on page 3-25 Printing Envelopes on page 3-31 Printing Labels on page 3-34 Printing Glossy Paper on page 3-39 Printing Custom Size Paper on page 3-44 Phaser® 6360 Color Laser Printer 3-4
  • Xerox 6360DN | User Guide - Page 34
    printer. Unacceptable media includes: ■ Rough or porous media ■ Plastic media other than supported transparencies ■ Paper that has been folded or wrinkled ■ Paper with staples ■ Envelopes with windows or metal clasps ■ Padded envelopes ■ Non-laser plastic bags. Phaser® 6360 Color Laser Printer 3-5
  • Xerox 6360DN | User Guide - Page 35
    panel, select Information, and then press the OK button. 2. Select Information Pages, and then press the OK button. 3. Select Paper Tips Page, and then press the OK button to print. See also: Recommended Media List (United States) Recommended Media List (Europe) Phaser® 6360 Color Laser Printer 3-6
  • Xerox 6360DN | User Guide - Page 36
    Paper Sizes and Weights for Tray 1 (MPT) Supported Paper and Media 1 (MPT) 6360-055 Tray 1 (MPT) 65-216 g/m2 (17-40 lb. Bond, 50-80 lb. Cover) Statement Executive Letter 5.5 x 7.25 in. DL 110 x 220 mm C6 114 x 162 mm C5 162 x 229 mm B5 176 x 250 mm Phaser® 6360 Color Laser Printer 3-7
  • Xerox 6360DN | User Guide - Page 37
    Trays 2-5 Supported Paper and Media 2 3 4 5 6360-056 Trays 2-5 65 - 163 g/m2 (17 - 40 lb. Bond, 50 - 60 lb. Cover) Executive Letter US Folio Legal A4 A5 B5 JIS 7.25 x 10.5 in. 8.5 x 11 in. 8.5 x 13 in. 8.5 x 14.0 in. 210 x 297 mm 148 x 210 mm 182 x 257 mm Phaser® 6360 Color Laser Printer 3-8
  • Xerox 6360DN | User Guide - Page 38
    business cards, postcards, trifold brochures, and weatherproof paper ■ Pre-printed paper (paper already printed on one side) ■ Custom size paper See also: Paper Sizes and Weights for Tray 1 (MPT) on page 3-7 Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 39
    To load paper or other media in Tray 1 (MPT): 1. Open Tray 1 (MPT) by pulling out on the handle. Loading Paper 6360-046 2. Pull out the tray extension, and open the paper guides. 6360-062 3. Fan the paper to release sheets that are stuck together. Phaser® 6360 Color Laser Printer 3-10
  • Xerox 6360DN | User Guide - Page 40
    : ■ For single-sided printing, place the side to be printed facedown with the top of the paper entering the printer first. XE 6360-064 ■ For 2-sided printing, place the first side to be printed faceup with the bottom of the page entering the printer first. Phaser® 6360 Color Laser Printer 3-11
  • Xerox 6360DN | User Guide - Page 41
    fill line indicated on the tray. Overloading the tray may cause jams. MAX 6360-013 5. To use the current tray setup, press the OK button on the Weights for Tray 1 (MPT) on page 3-7 Printing on Specialty Media on page 3-25 Printing Custom Size Paper on page 3-44 Phaser® 6360 Color Laser Printer 3-12
  • Xerox 6360DN | User Guide - Page 42
    Tray 1 (MPT) from the list. 3. Select Manual Feed, and then click OK to save the driver settings. 4. Submit your print job. 5. When prompted by the control panel, remove the paper from Tray 1 (MPT). 6. Load the appropriate paper for your job into the tray. Phaser® 6360 Color Laser Printer 3-13
  • Xerox 6360DN | User Guide - Page 43
    : ■ Plain paper, heavy plain paper, letterhead, colored paper, preprinted paper, and prepunched paper ■ Thin card stock ■ Glossy paper ■ Transparencies ■ Labels See also: Paper Sizes and Weights for Trays 2-5 on page 3-8 Printing on Specialty Media on page 3-25 Phaser® 6360 Color Laser Printer 3-14
  • Xerox 6360DN | User Guide - Page 44
    load paper into Trays 2-5: 1. Pull out the tray. Loading Paper 6360-020 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6360-021 Phaser® 6360 Color Laser Printer 3-15
  • Xerox 6360DN | User Guide - Page 45
    tray. 6360-048 ■ For 2-sided printing, place the first side to be printed with the odd-numbered pages facedown and the top of the page toward the back of the tray. For more information on 2-sided printing, see Printing on Both Sides of the Paper on page 3-23. Phaser® 6360 Color Laser Printer 3-16
  • Xerox 6360DN | User Guide - Page 46
    paper, place the paper with the holes toward the right side of the tray. 6360-049 Caution: Do not load paper above the fill line indicated on the tray. the maximum fill line for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6360-022 Phaser® 6360 Color Laser Printer 3-17
  • Xerox 6360DN | User Guide - Page 47
    small space between the paper and the guides. 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6360-009 7. To use the current tray See also: Printing on Specialty Media on page 3-25 Printing Custom Size Paper on page 3-44 Phaser® 6360 Color Laser Printer 3-18
  • Xerox 6360DN | User Guide - Page 48
    Printing Preferences or Properties. 4. Make selections on the driver tabs, and then click the OK button to save your selections. Note: For more information about Windows printer driver options, click the Help button on the printer driver tab to view the online help. Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 49
    ■ Watermark ■ Paper/Output: copies, collate ■ Image options: reduce/enlarge, image smoothing ■ Booklet layout Note: If your driver does not display the options listed in the table above, go to the website at www.xerox.com/drivers to download the latest driver. Phaser® 6360 Color Laser Printer 3-20
  • Xerox 6360DN | User Guide - Page 50
    for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, Version 10.4 Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Job Type Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet
  • Xerox 6360DN | User Guide - Page 51
    Printing Options Macintosh PostScript Driver Settings (Continued) Operating System Mac OS X, Version 10.2 and 10.3 Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per
  • Xerox 6360DN | User Guide - Page 52
    . The following paper and media cannot be used for 2-sided printing: ■ Transparencies ■ Envelopes ■ Labels ■ Any die-cut specialty media, such as business cards ■ Thick card stock See also: Supported Paper and Media on page 3-3 Printer Configurations on page 1-4 Phaser® 6360 Color Laser Printer 3-23
  • Xerox 6360DN | User Guide - Page 53
    the edge to bind. Note: If your driver does not display the options listed in the table above, go to the website at www.xerox.com/drivers to download the latest driver. See also: Loading Paper in Tray 1 (MPT) on page 3-9 Loading Paper in Trays 2-5 on page 3-14 Phaser® 6360 Color Laser Printer 3-24
  • Xerox 6360DN | User Guide - Page 54
    than 200 sheets in Trays 2-5. Overloading the tray may cause the printer to jam. ■ Handle transparencies by the edges using both hands to avoid fingerprints and creases, which may cause poor print quality. ■ Fan transparencies before loading in the paper tray. Phaser® 6360 Color Laser Printer 3-25
  • Xerox 6360DN | User Guide - Page 55
    from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. Printing on Specialty Media 6360-046 2. Pull out the tray extension, and open the paper guides. 6360-062 3. Fan the transparencies to release sheets that are stuck together. 6360-047 Phaser® 6360 Color Laser Printer 3-26
  • Xerox 6360DN | User Guide - Page 56
    then press the OK button. b. Select Transparency, and then press the OK button. c. Select the transparency size, and then press the OK button. 6. In the printer driver, select either Transparency as the paper type or Tray 1 (MPT) as the paper source. Phaser® 6360 Color Laser Printer 3-27
  • Xerox 6360DN | User Guide - Page 57
    If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6360-021 3. Fan the transparencies to release sheets that are stuck together. 6360-047 Phaser® 6360 Color Laser Printer 3-28
  • Xerox 6360DN | User Guide - Page 58
    labels, glossy paper, and thin card stock. MAX 1 2 MAX 6360-051 5. If necessary, press the guides inward to fit the transparencies. Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. 6360-052 Phaser® 6360 Color Laser Printer 3-29
  • Xerox 6360DN | User Guide - Page 59
    panel, select the transparency type: a. Select Change setup, and then press the OK button. b. Select Transparency, and then press the OK button. 8. In the printer driver, select either Transparency as the paper type or the appropriate tray as the paper source. Phaser® 6360 Color Laser Printer 3-30
  • Xerox 6360DN | User Guide - Page 60
    Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Printing Envelopes from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 6360-046 Phaser® 6360 Color Laser Printer 3-31
  • Xerox 6360DN | User Guide - Page 61
    1 (MPT), and adjust the paper guides to fit the envelopes. ■ For #10 Commercial, C5, and B5 envelopes, place the envelopes in the tray flap-side up with the top of the envelopes toward the right of the printer. ■ Do not load more than 10 envelopes. 6360-019 Phaser® 6360 Color Laser Printer 3-32
  • Xerox 6360DN | User Guide - Page 62
    button. b. Select Envelope as the paper type, and then press the OK button. c. Select the envelope size, and then press the OK button. 5. In the printer driver, select either Envelope as the paper type or Tray 1 (MPT) as the paper source. Phaser® 6360 Color Laser Printer 3-33
  • Xerox 6360DN | User Guide - Page 63
    -quality problems or cause them to jam in the printer. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam the printer. Printing Labels from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 6360-046 Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 64
    to release sheets that are stuck together. 4. Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets. ■ Place the side to be printed facedown with the top of the sheets entering first. ■ Do not load more than 25 sheets. MAX 6360-013 Phaser® 6360 Color Laser Printer 3-35
  • Xerox 6360DN | User Guide - Page 65
    . Printing Labels from Trays 2-5 1. Pull the tray out of the printer. 6360-020 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6360-021 Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 66
    printer. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6360-022 Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 67
    the labels and the guides. 6360-023 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6360-009 7. On the control 8. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. Phaser® 6360 Color Laser Printer 3-38
  • Xerox 6360DN | User Guide - Page 68
    in the original wrapper and seal. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer. Printing Glossy Paper from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 6360-046 Phaser® 6360 Color Laser Printer 3-39
  • Xerox 6360DN | User Guide - Page 69
    Media 6360-062 3. Fan the glossy paper to release sheets that are stuck together. 4. Insert the glossy paper into Tray 1 (MPT), and adjust the paper guides to fit the paper. ■ Place the side to be printed facedown. ■ Do not load more than 25 sheets. MAX 6360-013 Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 70
    Glossy Paper from Trays 2-5 1. Pull the tray out of the printer. 6360-020 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the green side guides outward. 6360-021 Phaser® 6360 Color Laser Printer 3-41
  • Xerox 6360DN | User Guide - Page 71
    3. Fan the paper to release sheets that are stuck together. Printing on Specialty Media 4. Insert the paper into the tray. Note: Do not , 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock. MAX 1 2 MAX 6360-022 Phaser® 6360 Color Laser Printer 3-42
  • Xerox 6360DN | User Guide - Page 72
    the paper and the guides. 6360-023 6. Insert the tray into the tray slot, and push the tray completely into the printer. 6360-009 7. On the 8. In the printer driver, select either Glossy Paper as the paper type or the appropriate tray as the paper source. Phaser® 6360 Color Laser Printer 3-43
  • Xerox 6360DN | User Guide - Page 73
    edge Long edge Tray 1 (MPT) 89 - 216 mm (3.5 - 8.5 in.) 140 - 914 mm (5.5 - 36 in.) Printing Custom Size Paper from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 6360-046 2. Pull out the tray extension, and open the paper guides. 6360-062 Phaser® 6360 Color Laser Printer 3-44
  • Xerox 6360DN | User Guide - Page 74
    paper, place the first side to be printed faceup with the bottom of the page entering the printer first. XE 6360-064 Single-Sided Printing 2-Sided Printing 6360-065 4. On the control panel, select select New Custom Size, and then press the OK button. Phaser® 6360 Color Laser Printer 3-45
  • Xerox 6360DN | User Guide - Page 75
    If you define a new custom size after five custom sizes have been stored, the new custom size replaces the bottom custom size entry. 8. Either use the custom size as the document size in the application or select Tray 1 (MPT) in the driver as the paper source. Phaser® 6360 Color Laser Printer 3-46
  • Xerox 6360DN | User Guide - Page 76
    left sidebar. 5. Select Custom Paper Types. 6. Enter or modify the settings, and then click Save Changes at the bottom of the page. Note: For more information about creating custom paper types, click the Help button on the Properties tab to view the online help. Phaser® 6360 Color Laser Printer 3-47
  • Xerox 6360DN | User Guide - Page 77
    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-6 Phaser® 6360 Color Laser Printer 4-1
  • Xerox 6360DN | User Guide - Page 78
    print-quality mode and paper type directly control the print speed. You can change these settings in the printer driver or on the control panel. Note: Driver settings override the control panel settings. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser
  • Xerox 6360DN | User Guide - Page 79
    Image Quality from the drop-down list. 2. Select a print-quality mode from the Print Quality drop-down list. Note: If your driver does not display the options listed in the table above, go to the website at www.xerox.com/drivers to download the latest driver. Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 80
    ColorSync, or the PANTONE® Color Chart for your printer. Converts all colors to shades of gray. Uses the color correction set in the printer. The color correction can be set in the printer using either the control panel or the CentreWare software (if available). Phaser® 6360 Color Laser Printer 4-4
  • Xerox 6360DN | User Guide - Page 81
    from the drop-down list. 2. Select the desired color correction from the Color Correction dropdown list. Note: If your driver does not display the options listed in the table above, go to the website at www.xerox.com/drivers to download the latest driver. Phaser® 6360 Color Laser Printer 4-5
  • Xerox 6360DN | User Guide - Page 82
    Neutral on page 4-12 ■ Colors Vary Between Computers on page 4-12 ■ Color Settings Not Applied on page 4-13 ■ Printed Colors Do Not Match Monitor Colors on page 4-14 ■ PANTONE Colors Do Not Match on page 4-14 ■ Print Area Is Not Centered on the Paper on page 4-15 Phaser® 6360 Color Laser Printer 4-6
  • Xerox 6360DN | User Guide - Page 83
    then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Remove Print Smears, and then press the OK button. Three cleaning pages run through the printer. d. Repeat the previous step until no toner appears on the pages. Phaser® 6360 Color Laser Printer 4-7
  • Xerox 6360DN | User Guide - Page 84
    . 3. Select Repeating Defects, and then press the OK button. The Repeating Defects page prints. 4. Follow the instructions on the page to measure the distance between the defects and identify the item causing the defects. 5. Replace the item causing the defects. Phaser® 6360 Color Laser Printer 4-8
  • Xerox 6360DN | User Guide - Page 85
    panel, print the Color Registration page: a. Select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Color Registration, and then press the OK button. Follow the instructions on the page. Phaser® 6360 Color Laser Printer 4-9
  • Xerox 6360DN | User Guide - Page 86
    next heavier type of paper, and then press the OK button. Note: Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin Card Stock, Thick Card Stock, Extra Thick Card Stock. Phaser® 6360 Color Laser Printer 4-10
  • Xerox 6360DN | User Guide - Page 87
    button. b. Select Print Quality Problems, and then press the OK button. c. Select Calibrate Colors, and then press the OK button. d. Select Tutorial Page, and then press the OK button. e. Follow the instructions on the page. See also: Adjusting Color on page 4-4 Phaser® 6360 Color Laser Printer 4-11
  • Xerox 6360DN | User Guide - Page 88
    tints. Solution Follow the procedures on the Color Calibration Tutorial page to calibrate the printer's colors. To print the Color Calibration Tutorial page: 1. On the control panel, select Troubleshooting, and then press the OK button. 2. Select Print Quality Problems, and then press the OK button
  • Xerox 6360DN | User Guide - Page 89
    panel, it does not affect the colors in the printed document. Solution To change color settings: 1. In the printer driver, change the settings for Print Quality and Color Correction. Note: Driver settings override the settings selected on the control panel. Phaser® 6360 Color Laser Printer 4-13
  • Xerox 6360DN | User Guide - Page 90
    Features Guide at www.xerox.com/office/6360support. PANTONE Colors Do Not Match Problem The colors printed on the document do not match the Phaser 6360 PANTONE color chart. Solution To match the document colors to the color chart: ■ If the application software allows the user to select a printer PPD
  • Xerox 6360DN | User Guide - Page 91
    the OK button. d. Select Calibrate Margins Page, and then press the OK button. e. Select the appropriate tray to calibrate, and then press the OK button. f. Follow the instructions on the Calibrate Margins page. Note: The standard margins are 5 mm on all sides. Phaser® 6360 Color Laser Printer 4-15
  • Xerox 6360DN | User Guide - Page 92
    Supplies on page 5-6 ■ Requesting a Maintenance Kit on page 5-7 ■ Moving and Repacking the Printer on page 5-8 See also: Maintenance video tutorials at www.xerox.com/office/6360support Replacing supplies video tutorials at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 5-1
  • Xerox 6360DN | User Guide - Page 93
    the printer. Do not lubricate the printer with oil. Cleaning the Density Sensor The printer displays a message when the density sensor needs cleaning. To clean the density sensor: 1. Push up the latch on the front of the printer to open Front Door A. 6360-046 Phaser® 6360 Color Laser Printer 5-2
  • Xerox 6360DN | User Guide - Page 94
    of the transfer roller, and gently lift it out of the printer. Caution: Avoid touching the surface of the roller. 6360-035 3. Use a dry towel or cotton swab to clean the density sensor. Caution: Do not use isopropyl alcohol or canned air on the sensor. 6360-038 Phaser® 6360 Color Laser Printer 5-3
  • Xerox 6360DN | User Guide - Page 95
    roller. ■ Insert the rounded ends of the transfer roller into the curved black guides inside the printer. 6360-036 ■ Lock the transfer roller into the printer by pushing down on the tabs until you hear a click. 5. Close Front Door A. 6360-037 6360-059 Phaser® 6360 Color Laser Printer 5-4
  • Xerox 6360DN | User Guide - Page 96
    Routine maintenance items are printer parts that have a limited life and require periodic replacement. Replacements may be parts or kits. Routine maintenance items are typically customer replaceable. ■ Imaging unit ■ Fuser ■ Transfer roller ■ Feed roller kit Phaser® 6360 Color Laser Printer 5-5
  • Xerox 6360DN | User Guide - Page 97
    Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 6360 Color Laser Printer 5-6
  • Xerox 6360DN | User Guide - Page 98
    maintenance kit contains: ■ Developers (Cyan, Magenta, Yellow, and Black) ■ Feed Roller Kit ■ Registration Roller When you receive a warning message, contact a Xerox support representative. For the Customer Support phone numbers, go to www.xerox.com/office/contacts. Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 99
    , is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 6360 Color Laser Printer 5-8
  • Xerox 6360DN | User Guide - Page 100
    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-13 See also: Troubleshooting video tutorials at www.xerox.com/office/6360support Print Quality on page 4-1 Phaser® 6360 Color Laser Printer 6-1
  • Xerox 6360DN | User Guide - Page 101
    Basics chapter in this guide. It includes information about supported paper and media, guides for usage, and instructions for properly loading paper in the trays. Misfeed at Tray 1 (MPT) To clear the misfeed: 1. Remove the jammed paper from Tray 1 (MPT). 6360-012 Phaser® 6360 Color Laser Printer 6-2
  • Xerox 6360DN | User Guide - Page 102
    Clearing Paper Jams 2. Push up the latch on the front of the printer to open Front Door A. 3. Remove any jammed paper. 6360-010 4. Close Front Door A. 6360-011 6360-059 Phaser® 6360 Color Laser Printer 6-3
  • Xerox 6360DN | User Guide - Page 103
    in Tray 1 (MPT). ■ Verify that the paper is clean and not stuck together. ■ Do not load the paper above the fill line. ■ Adjust the paper guides to fit the paper. MAX 6360-013 6360-014 Phaser® 6360 Color Laser Printer 6-4
  • Xerox 6360DN | User Guide - Page 104
    tray specified on the control panel completely out of the printer. 2. Remove any crumpled paper from the tray. 6360-007 6360-015 3. Verify that the paper is loaded correctly in the tray below the fill line. Adjust the paper guides to fit the paper. 6360-023 Phaser® 6360 Color Laser Printer 6-5
  • Xerox 6360DN | User Guide - Page 105
    paper from inside the printer tray slot. Verify that all scraps of paper are removed. 6360-008 5. Insert the tray into the tray slot, and push it completely into the printer. 6360-009 6. Push up the latch on the front of the printer to open Front Door A. 6360-010 Phaser® 6360 Color Laser Printer 6-6
  • Xerox 6360DN | User Guide - Page 106
    7. Remove any jammed paper. Clearing Paper Jams 8. Close Front Door A. 6360-011 6360-059 Jam at the Fuser To clear the jam: 1. Press the button on the right side of the printer to open Front Door B. 6360-001 Phaser® 6360 Color Laser Printer 6-7
  • Xerox 6360DN | User Guide - Page 107
    Paper Jams 2. Pull up the two levers at both ends of the fuser. Warning: The fuser is hot. To prevent burns, only touch the fuser handles. 3. Remove the jammed paper. 6360-002 6360-003 4. Completely push down the two levers at both ends of the fuser. 6360-004 Phaser® 6360 Color Laser Printer 6-8
  • Xerox 6360DN | User Guide - Page 108
    5. Close Front Door B. Clearing Paper Jams 6360-005 Jam at the Duplex Unit To clear the jam: 1. Press the button on the right side of the printer to open Front Door B. 2. Remove the jammed paper. 6360-001 6360-006 Phaser® 6360 Color Laser Printer 6-9
  • Xerox 6360DN | User Guide - Page 109
    3. Close Front Door B. Clearing Paper Jams 6360-005 Jam at the Registration Roller To clear the jam: 1. Pull Tray 2 completely out of the printer. 2. Remove any crumpled paper from the tray. 6360-007 6360-015 Phaser® 6360 Color Laser Printer 6-10
  • Xerox 6360DN | User Guide - Page 110
    paper from inside the tray slot. Confirm that all scraps of paper are removed. 6360-008 4. Insert Tray 2 into the tray slot, and push the tray completely into the printer. 6360-009 5. Push up the latch on the front of the printer to open Front Door A. 6360-010 Phaser® 6360 Color Laser Printer 6-11
  • Xerox 6360DN | User Guide - Page 111
    6. Remove any jammed paper. Clearing Paper Jams 7. Close Front Door A. 6360-011 6360-059 Phaser® 6360 Color Laser Printer 6-12
  • Xerox 6360DN | User Guide - Page 112
    you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem. Phaser® 6360 Color Laser Printer 6-13
  • Xerox 6360DN | User Guide - Page 113
    base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, media jams, software installation, and much more. To access the Online Support Assistant, go to www.xerox.com/office/6360support. Phaser® 6360 Color Laser Printer 6-14
  • Xerox 6360DN | User Guide - Page 114
    websites that offer additional help on your Phaser 6360 printer. A set of Xerox links is installed in your web browser's Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. Use the following
  • Xerox 6360DN | User Guide - Page 115
    to prevent overheating of the printer. ■ Do not drop paper clips or staples into the printer. Warning: Do not push objects into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Phaser® 6360 Color Laser Printer A-1
  • Xerox 6360DN | User Guide - Page 116
    of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not attempt to open, reuse, or burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 6360 Color Laser Printer
  • Xerox 6360DN | User Guide - Page 117
    Place the printer on a level, solid non-vibrating surface with adequate strength for the weight of the printer. It should be within 2° of horizontal with all four feet in solid contact with the surface. The base printer weight with consumables is 35 kg (77 lb.). Phaser® 6360 Color Laser Printer A-3
  • Xerox 6360DN | User Guide - Page 118
    by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 6360 Color Laser Printer A-4
  • Xerox 6360DN | User Guide - Page 119
    , is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 6360 Color Laser Printer A-5
  • Xerox 6360DN | User Guide - Page 120
    to a particular component). See the manual(s) for information. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch the item. Do not burn the item. It may take 30 minutes for the fuser to cool down. Do not shake the imaging unit. Phaser® 6360 Color Laser Printer A-6
  • Xerox 6360DN | User Guide - Page 121
    - This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/hazardouswaste/perchlorate. Phaser® 6360 Color Laser Printer A-7
  • Xerox 6360DN | User Guide - Page 122
    panel, 1-6 change color settings, 4-13 controlling print-quality, 4-2 features and layout, 1-6 information pages, 1-7 layout, 1-6 Menu Map, 1-7 messages, 6-13 printing sample pages, 1-7 creating custom paper types, 3-47 custom paper types creating, 3-47 Phaser® 6360 Color Laser Printer Index-1
  • Xerox 6360DN | User Guide - Page 123
    , 2-9 installing, 2-9 Macintosh, 2-9 Macintosh OS X version 10.2 and 10.3, 2-10 Macintosh OS X version 10.4, 2-12 PCL, 2-9 PostScript, 2-9 selecting 2-sided printing, 3-24 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-10 duplex unit paper jam, 6-9 dynamically setting the printer's IP
  • Xerox 6360DN | User Guide - Page 124
    Macintosh, 3-14 Windows, 3-13 manually setting the printer's IP address, 2-7 overrides AutoIP, 2-7 overrides DHCP, 2-7 margins printed area does not fit on the paper, 4-15 maximum resolution (dpi), 1-4 media supported, 3-3 unacceptable types, 3-5 memory, 1-5 Phaser® 6360 Color Laser Printer Index-3
  • Xerox 6360DN | User Guide - Page 125
    and configuration, 2-2 TCP/IP and IP addresses, 2-5 network connection, 2-3 Ethernet, 2-3 O Office Color, 4-4 Online Support Assistant, 6-14 operating systems printer drivers, 2-9 operational guidelines, A-3 operational safety, A-3 options additional trays, 1-5 hard drive, 1-5 memory, 1-5 printer
  • Xerox 6360DN | User Guide - Page 126
    guidelines, A-4 selecting 2-sided, 3-24 selecting individual job printing options Macintosh, 3-21 Windows, 3-20 selecting options, 3-19 selecting printing preferences (Windows), 3-19 transparencies, 3-25 two-sided pages, 3-23 PrintingScout alerts, 6-13 Phaser® 6360 Color Laser Printer Index-5
  • Xerox 6360DN | User Guide - Page 127
    3-13 paper and media types, 3-7 paper jam, 6-2 printing custom size paper, 3-44 printing envelopes, 3-31 printing glossy paper, 3-39 printing labels, 3-34 printing transparencies, 3-26 supported paper sizes and weights, 3-7 trays additional, 1-5 options, 1-5 Phaser® 6360 Color Laser Printer Index-6
  • Xerox 6360DN | User Guide - Page 128
    2-10 manual feed, 3-13 printing options, 3-20 selecting printing options for an individual job, 3-20 Xerox Support Centre, 1-10 Windows PostScript driver, 2-9 X Xerox supplies recycling programs, 5-6 supplies website, 5-6 Support Centre, 1-10 website resources, 6-15 Phaser® 6360 Color Laser Printer
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