Xerox 7400DN User Guide

Xerox 7400DN - Phaser Color LED Printer Manual

Xerox 7400DN manual content summary:

  • Xerox 7400DN | User Guide - Page 1
    Phaser® 7400 color printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok www.xerox.com/office/support
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    the screen such as styles, templates, icons, screen displays, looks, etc. XEROX®, The Document Company®, the digital X®, CentreWare®, infoSMART®, Made For Each Other®, Phaser®, PhaserSMART®, and Walk-Up™ are trademarks of Xerox Corporation in the United States and/or other countries. Acrobat®, Adobe
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    Printer Configurations 1-6 Standard Features 1-6 Available Configurations 1-6 Options 1-7 Control Panel 1-8 Control Panel Features 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network
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    Size Paper 3-45 Choosing Output Options 3-50 Output Tray Guidelines 3-50 Offsetting Output 3-52 Stapling Output 3-53 Using the Hole Puncher 3-54 4 Print Quality Controlling the Quality of Your Prints 4-2 Selecting a Print-Quality Mode 4-2 Adjusting Color 4-3 Phaser® 7400 Color Printer ii
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    5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
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    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-6 ■ Control Panel on page 1-8 ■ More Information on page 1-12 Phaser® 7400 Color Printer 1-1
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    View Parts of the Printer 6 7 8 1 2 3 4 5 1. Top cover handle 2. Control panel 3. Tray 2 4. Front door 5. Tray 2 paper level gauge 6. Paper catcher 7. Top output tray (output delivered facedown) 8. Door A 9. Tray 1 (Multi-Purpose Tray) 10. Door B 9 10 7400-001 Phaser® 7400 Color Printer 1-2
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    Rear-Left View Parts of the Printer 3 4 5 2 1 1. Power cord receptacle 2. Door D (when optional duplex unit installed) 3. Door E 4. Left-side output tray 5. Power switch 6. USB connection 7. Ethernet 10/100 Base-T connection 6 7 7400-002 Phaser® 7400 Color Printer 1-3
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    Parts of the Printer 3 2 4 5 1 6 7400-003 1. Imaging Unit basket handle 2. Fuser 3. LED bars 4. Toner Cartridges and Imaging Units (Cyan, Magenta, Yellow, and Black) 5. Toner Cartridge 6. Imaging Unit 1 1. Imaging Unit basket (lifted) 2. Transfer Unit 2 7400-004 Phaser® 7400 Color Printer
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    to stapler) 4. Finisher lower output tray 5. Door F 6. Door I 7. Finisher upper output tray (output delivered faceup or facedown) 8. Door H 9. Punch waste box 10. Door G 11. Tray 3: 550-Sheet Feeder 12. Trays 4-6: 1650-Sheet High-Capacity Feeder 13. Door C, Trays 3-6 Phaser® 7400 Color Printer 1-5
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    Fonts: PostScript and PCL ■ Trays: Tray 1 (MPT) and Tray 2 ■ Banner Sizes ■ Photo Print-Quality Mode Available Configurations The Phaser 7400 Color Printer is available in five configurations: Printer Configurations Features 7400N 7400DN 7400DT 7400DX 7400DXF Hard Drive Optional Optional
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    the optional hard drive: ■ Secure Print Jobs ■ Proof Print Jobs ■ Personal Print Jobs ■ Saved Print Jobs Duplex Unit A Duplex Unit can be added to the Phaser 7400N printer to provide automatic 2-sided printing. The Duplex Unit is standard on all other configurations. Phaser® 7400 Color Printer 1-7
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    Panel Features The control panel: ■ Displays the printer's operating status (for example, Printing, Ready to Print), printer errors, and warnings. ■ Prompts you to load paper, order and replace supplies, and clear jams. ■ Enables you to access tools and information pages to help resolve problems
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    Control Panel Layout Control Panel 7400-006 3 5 78 1 2 46 7400-007 1. Status Indicator LED: 4. Back button Green: Printer is ready to print. Returns to the previous menu item. Yellow: Warning condition, printer continues to 5. Up Arrow button print. Scrolls upward through the menus.
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    button to print. Note: You can also print information pages from CentreWare Internet Services (IS) and from the printer driver. Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions. To print sample pages: 1. On the control panel, select Information
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    , yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used. Note: Before you print the sampler pages, select the appropriate Postscript Setup settings for the default print-quality mode and color correction from the Printer Setup menu on the control panel
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    Setup Guide* Quick Reference Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick Start Tutorials Videos Recommended Media List Printer Management Tools Knowledge Base PhaserSMART Technical Support Information about menu selection or error messages on control panel Information pages
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    the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start the Xerox Support Centre utility
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    the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer
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    CD-ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using. Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/office/drivers. Phaser® 7400 Color Printer 2-2
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    more computers. It supports many printers and systems on an Ethernet network. An Ethernet print using a TCP/IP protocol, each computer and printer requires a unique IP address. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 Phaser® 7400 Color Printer
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    purchased separately. Verify that you are using the correct USB cable for your connection. 1. Connect one end of the USB cable to the printer and turn it on. 2. Connect the other end of the USB cable to the computer. See also: Installing the Printer Drivers on page 2-9 Phaser® 7400 Color Printer 2-4
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    instructions, insert the Software and Documentation CD-ROM into your computer's CD-ROM drive. After the Installer launches, follow the prompts for installation. Note: For the automatic Installer to function, the printer must be connected to an established TCP/IP network. Phaser® 7400 Color Printer
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    network segment. Enabling DHCP on the Printer Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS. DHCP is enabled by default on all Phaser printers. Note: To determine the printer's IP address, select Printer Identification on the control panel
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    : ■ DDNS: Set to ON. ■ Release Host Name: Set to NO. ■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) 8. Click Save Changes when you are finished entering the settings. Phaser® 7400 Color Printer 2-7
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    manually set the IP address. 1. On the control panel, select Printer Setup, and then press the OK button. 2. Select Connection Setup, and then press the OK button. 3. Select Network Setup the OK button. 7. Enter the printer's IP address, and then press the OK button. Phaser® 7400 Color Printer 2-8
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    enables printing from a Mac OS 9.x operating system. This driver enables printing from a Mac OS X (version 10.2 and higher) operating system. This driver enables printing from a UNIX operating system. * Go to www.xerox.com/office/drivers for the latest printer drivers. Phaser® 7400 Color Printer
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    Install Printer Driver. 4. Select the installation method you want to use, and then follow the onscreen instructions. See also: Advanced Features Guide at www.xerox.com/office/7400support Knowledge Base at www.xerox.com/office/7400support Macintosh OS 9.x USB A USB-connected printer does not display
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    of manufacturers in the lower drop-down menu. 6. Select the appropriate printer model from the list of available devices. 7. Click the Add button. See also: Advanced Features Guide at www.xerox.com/office/7400support Knowledge Base at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-11
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    on page 3-8 ■ Selecting Printing Options on page 3-24 ■ Printing on Both Sides of the Paper on page 3-29 ■ Printing on Specialty Media on page 3-32 ■ Choosing Output Options on page 3-50 See also: Using paper trays video tutorials at www.xerox.com/office/7400support Phaser® 7400 Color Printer 3-1
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    avoids damage to the printer. 3. From the application, access the Print dialog box, and select printing options in the printer driver. For more information, see Selecting Printing Options on page 3-24. 4. Send the job to the printer. See also: Loading Paper on page 3-8 Phaser® 7400 Color Printer 3-2
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    ■ Supported Paper Sizes and Weights on page 3-5 Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 7400 Color Printer. They
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    glossy paper ■ Transparencies other than Phaser 35-Series Premium Transparency Film ■ Label stock that has one or more labels removed from a sheet ■ Media that is less than 64 g/m2 (17 lb. Bond) or more than 270 g/m2 (100 lb. Cover) See also: Printing Envelopes on page 3-37 Paper Storage Guidelines
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    page: 1. On the control panel, select Information, and then press the OK button. 2. Select Information Pages, and then press the OK button. 3. Select Paper Tips, and then press the OK button to print. See also: Recommended Media List at www.xerox.com/office/7400support Phaser® 7400 Color Printer 3-5
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    Paper Sizes and Weights for Tray 1 (MPT) Supported Paper and Media 7400-245 Tray 1 (MPT) 64-270 g/m2 (17-72 lb. Bond, 22-100 lb. Cover) Statement 5.5 x 8.5 in. Custom Sizes Executive Letter C6 114 x 162 mm C5 162 x 229 mm C4 229 x 324 mm B5 176 x 250 mm Phaser® 7400 Color Printer 3-6
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    Paper Sizes and Weights for Trays 2-6 Supported Paper and Media 7400-250 Trays 2-6* 64-216 g/m2 (17-57 lb. Bond, 22-80 lb. Cover) be loaded into Tray 2 only. Custom Sizes (Tray 2 only) Width: 100-328 mm (3.95-12.90 in.) Height: 148-457 mm (5.85-18.00 in.) Phaser® 7400 Color Printer 3-7
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    thick card stock: 217-270 g/m2 (58-72 lb. Bond, 81-100 lb. Cover) ■ Glossy paper: 120-160 g/m2 ■ Envelopes ■ Labels ■ Transparencies See also: Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Advanced Features Guide at www.xerox.com/office/7400support. Phaser® 7400 Color Printer 3-8
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    with the long edge against the roller, as shown in the following illustrations: ■ For single-sided printing, place the side to be printed faceup, with the top of the page towards the back of the printer. Prepunched holes should enter the printer first. XEROX 7400-246 Phaser® 7400 Color Printer 3-9
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    the back of the printer. Prepunched holes should enter the printer last. For more information, see Printing on Both Sides of the Paper on page 3-29. XEROX ■ Do not load more than 50 transparencies. 3. Adjust the paper guides to fit the paper. 7400-251 7400-011 Phaser® 7400 Color Printer 3-10
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    in.), open the left-side output tray. 1 3 2 7400-012 5. When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new paper, select the paper size without the letters SEF. Phaser® 7400 Color Printer 3-11
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    1. Open Tray 1 (MPT) by pulling out on the handle, and then unfold the tray extensions. 1 2 3 7400-094 printing, place the side to be printed faceup, with the top of the page entering the printer first. Prepunched holes should be towards the front of the printer. 7400-249 Phaser® 7400 Color Printer
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    printer. For more information, see Printing on Both Sides of the Paper on page 3-29. 7400-252 Caution: Do not load paper or media past the fill line indicated on the tray. Overloading the tray may cause jams. 3. Adjust the paper guides to fit the paper. 7400-021515 Phaser® 7400 Color Printer 3-13
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    left-side output tray. 1 3 2 7400-012 5. When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If also: Printing on Specialty Media on page 3-32 Printing Custom Size Paper on page 3-45 Phaser® 7400 Color Printer 3-14
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    Select Manual Feed in the All pages from drop-down list. 3. Submit your print job. 4. When prompted by the control panel, remove the paper from Tray 1 (MPT). 5. Load the appropriate paper for your job into the tray. See also: Loading Paper in Tray 1 (MPT) on page 3-8 Phaser® 7400 Color Printer 3-15
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    Paper Sizes and Weights for Trays 2-6 on page 3-7 Long-Edge Feed Use long-edge feed for all supported paper types and sizes, except A6 size paper and paper that is longer than 328 mm (12.9 in.). To load paper or other media in Trays 2-6: 1. Pull out the tray. 7400-017 Phaser® 7400 Color Printer 3-16
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    , adjust the length and side paper guides to match the size of the paper. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. 3. Fan the paper to release sheets that are stuck together. 7400-019 Phaser® 7400 Color Printer 3-17
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    at the back of the tray. Prepunched holes should be on the left side of the tray. For more information, see Printing on Both Sides of the Paper on page 3-29. XEROX 7400-164 ■ Transparencies should be loaded into Tray 2 only. Do not load more than 200 transparencies. Phaser® 7400 Color Printer 3-18
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    tray completely into the printer. Loading Paper 7400-023 6. If you changed the type of paper in the tray, do the following: a. At the control panel, select Paper Tray Setup, and then press the OK button. b. Select Tray improves print quality and avoids damage to the printer. e. For Tray 2, select
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    other media in Trays 2-6: 1. Pull out the tray. 7400-017 2. If necessary, adjust the length and side paper guides to match the size of the paper. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 7400 Color Printer 3-20
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    the right side of the tray, as shown in the following illustrations: ■ For single-sided printing, insert the side to be printed facedown with the top of the page on the right side of the tray. Prepunched holes should be towards the front of the tray. XEROX 7400-021 Phaser® 7400 Color Printer 3-21
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    with the top of the page on the right side of the tray. Prepunched holes should be towards the back of the tray. For more information, see Printing on Both Sides of the Paper on page 3-29. XEROX 5. Push the tray completely into the printer. 7400-165 7400-023 Phaser® 7400 Color Printer 3-22
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    printer. e. For Tray 2, select the appropriate paper size, and then press the OK button. If you are using Letter or A4 size paper, select the paper size with the letters SEF. See also: Printing on Specialty Media on page 3-32 Printing Custom Size Paper on page 3-45 Phaser® 7400 Color Printer 3-23
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    select Printer Preferences or Properties. 4. Make selections on the driver tabs, and then click the OK button to save your selections. Note: For more information about Windows printer driver options, click the Help button on the printer driver tab to view the online help. Phaser® 7400 Color Printer
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    or graphic open in your application, access the Print dialog box. 2. Select the Phaser 7400 Color Printer and click its Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options. Note: In Windows 2000, Windows XP
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    conversion ■ Paper type, size, and tray selection ■ Orientation ■ Automatic 2-sided printing ■ Print quality ■ End of job notification ■ Separation pages ■ Cover pages ■ Secure prints, proof prints, and saved prints ■ Color corrections ■ Black & white conversion Phaser® 7400 Color Printer 3-26
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    table for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options
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    System Mac OS 9.x Driver Drop-Down Title General Color Matching Cover Page Layout Print Quality Job Types Advanced Options Finishing Options Printing Options ■ Copies ■ Pages ■ Paper source ■ Print color ■ Cover pages ■ Pages per sheet ■ Border ■ Two-sided printing ■ Print quality ■ Image
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    www.xerox.com/office/7400support. Automatic 2-Sided Printing Guidelines Automatic two-sided printing is available from all trays. Before printing a two-sided document, verify the following requirements: ■ You must have a Phaser 7400DN, Phaser 7400DT, Phaser 7400DX, or Phaser 7400DXF printer. ■ The
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    top of the paper at the back of the tray. ■ Short-Edge Feed: Insert side one faceup with the top of the page on the right side of the tray. 2. In the printer driver, select 2-sided printing. The location of the selection depends on your computer's operating system. Phaser® 7400 Color Printer 3-30
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    bind. Mac OS X, version 10.2 and higher 1. In the Print dialog box, select Duplex. 2. Select Print on Both Sides. 3. Click the Binding icon that matches the edge to bind. See also: Loading Paper in Tray 1 (MPT) on page 3-8 Loading Paper in Trays 2-6 on page 3-16. Phaser® 7400 Color Printer 3-31
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    the printer to jam. ■ Handle transparencies by the edges using both hands to avoid fingerprints and creases, which can cause poor print quality. ■ After loading the transparencies in the tray, use the control panel to change the paper type to Phaser 35-Series Transparency. Phaser® 7400 Color Printer
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    the two extensions. 1 2 3 7400-094 2. Insert the transparencies into the tray, and adjust the paper guides to match the size of the transparencies: 7400-024 ■ Place the long edge of the transparencies against the roller. ■ Do not load more than 50 transparencies. Phaser® 7400 Color Printer 3-33
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    press the OK button. b. Select the appropriate transparency size, and then press the OK button. 4. In the printer driver, select Tray 1 as the paper source and/or select Transparency as the paper type. Printing Transparencies from Tray 2 1. Pull out the tray. 7400-017 Phaser® 7400 Color Printer 3-34
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    2. If necessary, adjust the length and side paper guides to fit the transparency size. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. 3. Insert transparencies into the tray. 7400-025 Phaser® 7400 Color Printer 3-35
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    completely into the printer. Printing on Specialty Media 7400-023 5. At the control panel, select Paper Tray Setup, and then press the OK button. a. Select Tray 2 Paper, and then press the OK button. b. Select Change setup, and then press the OK button. c. Select Phaser 35-Series Transparency as
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    the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Print Envelopes from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-37
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    enters first. 7400-015 ■ For C4 envelopes, fold and tuck the envelope flaps into the envelopes. Insert envelopes flap-side down, so the bottom of the envelope enters first. 7400-016 Note: Do not load more than 10 envelopes. Overloading the tray may cause jams. Phaser® 7400 Color Printer 3-38
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    Envelopes or Heavy Envelopes. For more information, see Supported Paper and Media on page 3-3. b. Select the appropriate envelope size, and then press the OK button. 5. In the printer driver, select Tray 1 as the paper source and/or select Envelope as the paper type. Phaser® 7400 Color Printer 3-39
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    paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. See also: Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Guidelines ■ Do not use vinyl labels. ■ Print only on one side of the sheet of labels. ■ Do not use any sheet
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    to be printed faceup, with the top of the sheet entering the printer first. 7400-265 Caution: Do not load paper or media past the fill line indicated on the tray. Overloading the tray may cause jams. 3. Adjust the paper guides to match the size of the sheets. 7400-155 Phaser® 7400 Color Printer 3-41
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    to use. Do not leave glossy paper in the tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer. Phaser® 7400 Color Printer 3-42
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    Printing on Specialty Media Printing Glossy Paper from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-43
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    the paper into the tray, and adjust the paper guides to fit the paper: ■ Place the side to be printed faceup, with the long edge against the roller, and the top of the page towards the back of the printer. ■ Do not load more than 50 sheets. 7400-218 3. When the control panel prompts you to confirm
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    (18 in.) long, must be printed from Tray 1 (MPT). ■ Custom size envelopes must be printed from Tray 1 (MPT). Printing Custom Size Paper from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two extensions. 1 2 3 7400-094 Phaser® 7400 Color Printer 3-45
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    , with the top of the page towards the back of the printer. ■ For 2-sided printing, place side one facedown, so the top of the page enters first. Note: For more information about automatic 2-sided printing, see Automatic 2-Sided Printing Guidelines on page 3-29. Phaser® 7400 Color Printer 3-46
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    side output tray. 1 3 2 7400-012 2. When the control panel prompts you to confirm the type and size of paper in the tray, select Change print job, either set the document size in the application to the custom size, or select Tray 1 as the paper source in the printer driver. Phaser® 7400 Color Printer
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    Tray 2 1. Pull out the tray. Printing on Specialty Media 7400-017 2. If necessary, adjust the length and side paper guides to fit the paper size. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 7400 Color Printer
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    Up Arrow and Down Arrow buttons to select the value for the custom height, and then press the OK button. 3. When you submit your print job, either set the document size in the application to the custom size, or select Tray 2 as the paper source in the printer driver. Phaser® 7400 Color Printer 3-49
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    left side of the printer. If your printer has a finisher installed, you can send output to the finisher to be punched and/or stapled. Use the following guidelines to choose which output tray to use for your print jobs: XEROX 7400-028 7400-029 Top Output Tray (Factory default) ■ Use for all paper
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    tray from the Paper Destination drop-down list. 1. In the Print dialog box, select Finishing Options from the drop-down list. 2. Select the output tray from the Paper Destination drop-down list. See also: Stapling Output on page 3-53 Using the Hole Puncher on page 3-54 Phaser® 7400 Color Printer
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    2003 1. Select the Layout tab. 2. Click the Advanced button. 3. Set Offset Collated Sets to On. Mac OS 9 or Mac OS X, version 10.2 and higher 1. In the Print dialog box, select Finishing Options from the drop-down list. 2. Click Offset Collated Sets to select it. Phaser® 7400 Color Printer 3-52
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    finisher lower output tray. Staple Orientation The sample image in the printer driver shows the location of the staples, which changes depending on the orientation of the page and the paper feed direction (long-edge or short-edge feed). See also: Loading Paper on page 3-8 Phaser® 7400 Color Printer
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    the printer driver and whether the paper is loaded in the paper tray so that the long edge or the short edge enters first. The Windows printer driver shows a sample image with the hole placement based on selected orientation and feed direction. See also: Loading Paper on page 3-8 Phaser® 7400 Color
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    Finisher Output Tray from the Paper Destination drop-down list. 1. In the Print dialog box, select Finishing Options from the drop-down list. 2. Select the number of holes under Hole Punching. 3. Select Finisher Output Tray from the Paper Destination drop-down list. Phaser® 7400 Color Printer
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    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Phaser® 7400 Color Printer 4-1
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    You can change these settings in the printer driver or on the control panel. The following table describes the print-quality modes: Print-Quality Mode Standard Enhanced Photo Automatic Type of Print Job General-purpose mode for crisp, bright color prints at high speed. Recommended for most office
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    Specifications for Newsprint Advertising Production. Applies no color correction. Use with other color management tools, such as ICC (International Color Consortium) profiles, ColorSync, or the PANTONE® Color Chart for your printer. Converts all colors to shades of gray. Phaser® 7400 Color Printer
  • Xerox 7400DN | User Guide - Page 88
    3. Select the desired color correction for Color. 1. In the Print dialog box, select Image Quality from the drop-down list. 2. Select the desired color correction from the Color Correction drop- down list. See also: Knowledge Base at www.xerox.com/office/7400support Phaser® 7400 Color Printer 4-4
  • Xerox 7400DN | User Guide - Page 89
    , dark lines or smudges appear in only one color when a light color is faded or blended with black. Print a copy of the color test pages to determine whether the problem is in one color or more than one color: 1. On the control panel, select Troubleshooting, and then press the OK button. 2. Select
  • Xerox 7400DN | User Guide - Page 90
    the top cover. Solving Print-Quality Problems 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as damage could result. Use the dark bag that came with the imaging unit or opaque paper as a cover. 7400-199 Phaser® 7400 Color Printer 4-6
  • Xerox 7400DN | User Guide - Page 91
    cartridge, or with a soft, clean cloth. 7400-201 3. Visually inspect the toner cartridges and imaging units and remove any foreign material. 7400-161 4. If the problem persists after cleaning the LED bars, check the toner for the problem color. Replace the toner if low. Phaser® 7400 Color Printer
  • Xerox 7400DN | User Guide - Page 92
    7400-174 6. To avoid toner spills, hold the imaging unit in an upright position. Slide the cover away from the shiny coating at the bottom of the unit, and lift it high enough to visually inspect it. 7400-162 Caution: Do not touch the shiny coating of the imaging unit. Phaser® 7400 Color Printer
  • Xerox 7400DN | User Guide - Page 93
    for the printer. See Supported Paper and Media on page 3-3. ■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in the Paper Tray Setup menu. See Loading Paper on page 3-8. If the problem persists: 1. On the control panel, select Troubleshooting, and then
  • Xerox 7400DN | User Guide - Page 94
    , and then press the OK button. Five cleaning pages will run through the printer. 9. Repeat Steps 3-5 until the pages come out clean. 10. If the problem persists, replace the fuser. 11. If the problem persists after replacing the fuser, open the top cover. Phaser® 7400 Color Printer 4-10 7400-055
  • Xerox 7400DN | User Guide - Page 95
    Solving Print-Quality Problems 12. Grasp the imaging unit basket handle and lift up the basket. 7400-056 13. Inspect the transfer unit. If you see excess toner on the transfer unit, replace it. 7400-241 Phaser® 7400 Color Printer 4-11
  • Xerox 7400DN | User Guide - Page 96
    , in the Xerox printer driver (Windows 2000 or later), select the TekColor tab, click the More Options button, and then adjust the Lightness level. 3. If the problem continues, calibrate the colors using the procedures on the Color Calibration Tutorial page. To print the Color Calibration Tutorial
  • Xerox 7400DN | User Guide - Page 97
    only one color. 7400-210 Marks of any color or voids recur uniformly in all colors and/or in non-printed areas. Solution Print the Repeating Defects page to view instructions for correcting the problem. To print the Repeating Defects page: 1. On the control panel, select Troubleshooting, and then
  • Xerox 7400DN | User Guide - Page 98
    type for the printer. See Supported Paper and Media on page 3-3. ■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in the Paper Tray Setup menu. See Loading Paper on page 3-8. If the problem persists: 1. On the control panel, select Paper Tray Setup, and
  • Xerox 7400DN | User Guide - Page 99
    type for the printer. See Supported Paper and Media on page 3-3. ■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in the Paper Tray Setup menu. See Loading Paper on page 3-8. If the problem persists: 1. On the control panel, select Paper Tray Setup, and
  • Xerox 7400DN | User Guide - Page 100
    Solving Print-Quality Problems Color Misregistration Problem Color has shifted outside of the expected print area or has been superimposed over another color area. Solution 1. Turn the printer off. 7400-213 7400-188 Phaser® 7400 Color Printer 4-16
  • Xerox 7400DN | User Guide - Page 101
    the top cover. Solving Print-Quality Problems 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as damage could result. Use the dark bag that came with the imaging unit or dark paper as a cover. 7400-199 Phaser® 7400 Color Printer 4-17
  • Xerox 7400DN | User Guide - Page 102
    3. Inspect the four LED bars for any foreign material. Solving Print-Quality Problems 7400-160 4. Visually inspect the imaging units and remove any foreign material. 7400-161 Phaser® 7400 Color Printer 4-18
  • Xerox 7400DN | User Guide - Page 103
    5. Close the top cover. Solving Print-Quality Problems 6. Turn the printer on. 7400-065 7400-187 Phaser® 7400 Color Printer 4-19
  • Xerox 7400DN | User Guide - Page 104
    printer does not print outside this rectangle. a. On the control panel, select Troubleshooting, and then press the OK button. b. Select Print Quality Problems tray to calibrate, and then press the OK button. f. Follow the instructions on the Calibrate Margins page. Phaser® 7400 Color Printer
  • Xerox 7400DN | User Guide - Page 105
    ■ Emptying the Punch Waste Box on page 5-10 ■ Ordering Supplies on page 5-12 ■ Moving and Repacking the Printer on page 5-14 See also: Maintenance video tutorials at www.xerox.com/office/7400support Replacing supplies video tutorials at www.xerox.com/office/7400support Phaser® 7400 Color Printer 5-1
  • Xerox 7400DN | User Guide - Page 106
    directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer. Use only an approved toner vacuum to clean the printer. Do not lubricate the printer with oil. Phaser® 7400 Color Printer 5-2
  • Xerox 7400DN | User Guide - Page 107
    1. Open the top cover. Cleaning the Printer 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as damage could result. Use the dark bag that came with the imaging unit or opaque paper as a cover. 7400-199 Phaser® 7400 Color Printer 5-3
  • Xerox 7400DN | User Guide - Page 108
    Cleaning the Printer 2. Move the LED shutter to the right, and clean the four LED bars using the cleaning pad supplied with each new toner cartridge or with a soft, clean cloth. 3. Close the top cover. 7400-201 7400-065 Phaser® 7400 Color Printer 5-4
  • Xerox 7400DN | User Guide - Page 109
    Adding Staples 1. Open Door J on the front of the finisher. Adding Staples 7400-084 2. Grasp the handle and pull the stapler out of the finisher. 7400-034 Phaser® 7400 Color Printer 5-5
  • Xerox 7400DN | User Guide - Page 110
    Adding Staples 3. To access the staple cartridge, rotate the small knob at the top clockwise until it stops. 7400-138 4. Squeeze the tabs on each side of the staple unit, and then lift and pull the staple unit out of the stapler. 7400-035 Phaser® 7400 Color Printer 5-6
  • Xerox 7400DN | User Guide - Page 111
    the sides of the staple unit where it is labeled "Push", and then lift the part that was released. PUSH PUSH 6. Remove the empty staple cartridge. 7400-193 7400-196 7. Slide a new staple cartridge into the staple unit and pull the tab to release the packaging. Phaser® 7400 Color Printer 5-7
  • Xerox 7400DN | User Guide - Page 112
    8. Push down the top of the staple unit until you hear it click. Adding Staples 7400-195 9. Squeeze the green tabs on the side of the staple unit, and then replace the unit in the stapler. 7400-036 Phaser® 7400 Color Printer 5-8
  • Xerox 7400DN | User Guide - Page 113
    10. Push the stapler back into the finisher, and close Door J. Adding Staples 7400-037 Phaser® 7400 Color Printer 5-9
  • Xerox 7400DN | User Guide - Page 114
    Emptying the Punch Waste Box Emptying the Punch Waste Box 1. Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 2. Remove the punch waste box. 7400-093 3. Empty the waste box. 7400-038 Phaser® 7400 Color Printer 5-10
  • Xerox 7400DN | User Guide - Page 115
    Emptying the Punch Waste Box 4. Insert the punch waste box into its position in the finisher. 5. Close the finisher. 7400-039 7400-074 Phaser® 7400 Color Printer 5-11
  • Xerox 7400DN | User Guide - Page 116
    ■ Toner Cartridges (Cyan, Magenta, Yellow, Black) ■ Staple Pack (if the finisher is installed) Routine Maintenance Items ■ Fuser ■ Imaging Units (Cyan, Magenta, Yellow, Black) ■ Transfer Unit ■ Waste Toner Cartridge When to Order Supplies The control panel displays a warning when the supply nears
  • Xerox 7400DN | User Guide - Page 117
    Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 7400 Color Printer 5-13
  • Xerox 7400DN | User Guide - Page 118
    shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 7400 Color Printer 5-14
  • Xerox 7400DN | User Guide - Page 119
    . Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-63 See also: Print Quality on page 4-1 Troubleshooting video tutorials at www.xerox.com/office/7400support Phaser® 7400 Color Printer 6-1
  • Xerox 7400DN | User Guide - Page 120
    and instructions in the Printing Basics chapter of this guide. It includes information about supported paper and other media, guidelines for paper and media usage, and instructions for properly loading paper and media in the trays. Do not overload the paper trays. Phaser® 7400 Color Printer 6-2
  • Xerox 7400DN | User Guide - Page 121
    6-33 Jam Under Imaging Units Follow these steps to clear the jam. 1. Lift the latch on the front of the printer to open the top cover and raise it to its fully open position. 7400-055 Caution: To prevent print-quality problems, avoid touching or handling the LED bars. Phaser® 7400 Color Printer 6-3
  • Xerox 7400DN | User Guide - Page 122
    Clearing Paper Jams 2. Grasp the handle of the imaging unit basket and lift the basket. 7400-056 3. If jammed paper is present under the imaging units, carefully remove it. 7400-057 Phaser® 7400 Color Printer 6-4
  • Xerox 7400DN | User Guide - Page 123
    4. Lower the imaging unit basket back into the locked position. Clearing Paper Jams 5. Slowly lower the top cover into place. 7400-064 7400-065 Phaser® 7400 Color Printer 6-5
  • Xerox 7400DN | User Guide - Page 124
    Clearing Paper Jams 6. If the jam persists, fold in the Tray 1 (MPT) tray extensions and close the tray. 3 2 1 7400-254 7. Pull up on the release lever to open Door A on the right side of the printer. 7400-040 Phaser® 7400 Color Printer 6-6
  • Xerox 7400DN | User Guide - Page 125
    8. Carefully remove the jammed paper. Clearing Paper Jams 9. Close Door A. 7400-041 10. If you closed Tray 1 (MPT), open it. 7400-042 1 2 3 7400-094 Phaser® 7400 Color Printer 6-7
  • Xerox 7400DN | User Guide - Page 126
    Follow these steps to clear the jam. 1. Lift the latch on the front of the printer to open the top cover. Clearing Paper Jams Caution: Avoid touching or handling the LED bars. 2. Move the fuser locking lever to the right to the unlocked position. 7400-055 7400-104 Phaser® 7400 Color Printer 6-8
  • Xerox 7400DN | User Guide - Page 127
    Paper Jams 3. Grasp the fuser by the handle and lift the fuser out of the printer. 7400-105 Warning: Do not touch the sides of the fuser; they may be hot. 4. Place the fuser on a flat surface. 5. If jammed paper is present inside the printer, remove it. 7400-253 Phaser® 7400 Color Printer 6-9
  • Xerox 7400DN | User Guide - Page 128
    jam-release levers on the fuser, and then carefully pull out the jammed paper. 7400-059 Note: The jam-release levers may be loose. b. If the jam-release levers are open, press the levers back to the locked position. c. Open the fuser roller cover. 7400-200 7400-256 Phaser® 7400 Color Printer 6-10
  • Xerox 7400DN | User Guide - Page 129
    d. If paper is jammed inside the fuser, remove it. Clearing Paper Jams e. Close the fuser roller cover. 7. Reinsert the fuser into the printer. 7400-257 7400-258 7400-168 Phaser® 7400 Color Printer 6-11
  • Xerox 7400DN | User Guide - Page 130
    8. Move the fuser locking lever to the left to the locked position. Clearing Paper Jams 9. Slowly lower the top cover into place. 7400-169 7400-065 Phaser® 7400 Color Printer 6-12
  • Xerox 7400DN | User Guide - Page 131
    1. If the printer has a finisher, press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 2. Press the release button on the left side of the printer to open Door D. If jammed paper is present, remove it. 7400-044 Phaser® 7400 Color Printer 6-13
  • Xerox 7400DN | User Guide - Page 132
    Clearing Paper Jams 3. Pull out the duplex unit by holding Door D and pressing down on the release levers on either side of the door. 7400-046 4. Push in and lift the tab on the first inside cover. If jammed paper is present in the duplex unit, remove it. 7400-048 Phaser® 7400 Color Printer 6-14
  • Xerox 7400DN | User Guide - Page 133
    Clearing Paper Jams 5. Push in and lift the tab on the second inside cover. If jammed paper is present in the duplex unit, remove it. 7400-049 6. Pull the tab forward on each cover to lock the covers in their original positions. 7400-050 Phaser® 7400 Color Printer 6-15
  • Xerox 7400DN | User Guide - Page 134
    7. If the jam persists, do the following: a. Pull the duplex unit out of the printer. Clearing Paper Jams b. If paper is jammed in the duplex unit, remove it. 7400-259 7400-260 c. If paper is jammed inside the printer, remove it. 7400-261 Phaser® 7400 Color Printer 6-16
  • Xerox 7400DN | User Guide - Page 135
    d. Replace the duplex unit in the printer. Clearing Paper Jams 7400-262 8. Lift Door D and slide the duplex unit back into the printer. 7400-052 Phaser® 7400 Color Printer 6-17
  • Xerox 7400DN | User Guide - Page 136
    9. If the printer has a finisher, slide it back into place. Clearing Paper Jams 7400-053 Phaser® 7400 Color Printer 6-18
  • Xerox 7400DN | User Guide - Page 137
    Jam at Door A or Misfeed at Tray 1 (MPT) Follow these steps to clear the jam. 1. If paper is jammed in Tray 1 (MPT), remove it. Clearing Paper Jams 2. Fold in the Tray 1 (MPT) tray extensions and close the tray. 7400-054 3 2 1 7400-254 Phaser® 7400 Color Printer 6-19
  • Xerox 7400DN | User Guide - Page 138
    Clearing Paper Jams 3. Pull up on the release lever to open Door A on the right side of the printer. 4. If jammed paper is present, carefully remove it. 7400-040 5. Close Door A. 7400-041 7400-042 Phaser® 7400 Color Printer 6-20
  • Xerox 7400DN | User Guide - Page 139
    6. If you closed Tray 1 (MPT), open it. Clearing Paper Jams 1 2 7. If the jam persists, do the following: a. Open Door B on the right side of the printer. 3 7400-094 7400-066 Phaser® 7400 Color Printer 6-21
  • Xerox 7400DN | User Guide - Page 140
    b. If jammed paper is present, carefully remove it. Clearing Paper Jams c. If the paper guide is still in position, pull it down. 7400-240 7400-263 Phaser® 7400 Color Printer 6-22
  • Xerox 7400DN | User Guide - Page 141
    d. If jammed paper is present, carefully remove it. Clearing Paper Jams e. Close Door B. 7400-264 7400-070 Phaser® 7400 Color Printer 6-23
  • Xerox 7400DN | User Guide - Page 142
    Jam at Door B or Misfeed at Tray 2 Follow these steps to clear the jam. 1. Open Door B on the right side of the printer. Clearing Paper Jams 2. If jammed paper is present, carefully remove it. 7400-066 7400-240 Phaser® 7400 Color Printer 6-24
  • Xerox 7400DN | User Guide - Page 143
    3. If the paper guide is still in position, pull it down. Clearing Paper Jams 4. If jammed paper is present, carefully remove it. 7400-263 5. Close Door B. 7400-264 7400-070 Phaser® 7400 Color Printer 6-25
  • Xerox 7400DN | User Guide - Page 144
    the jammed paper. Clearing Paper Jams 7400-166 7. Verify that the paper is properly loaded in the tray and that the paper guides are adjusted to fit the paper. 8. Push the tray back into the printer. See also: Loading Paper in Trays 2-6 on page 3-16 7400-023 Phaser® 7400 Color Printer 6-26
  • Xerox 7400DN | User Guide - Page 145
    Clearing Paper Jams Jam at Door C or Misfeed at Trays 3-6 Follow these steps to clear the jam. 1. Open Door C for the indicated tray, and all of the trays above it. 2. If jammed paper is present, carefully remove it. 7400-182 7400-231 Phaser® 7400 Color Printer 6-27
  • Xerox 7400DN | User Guide - Page 146
    3. Close Door C. Clearing Paper Jams 7400-186 4. If the jam persists, pull out the indicated tray and remove the jammed paper. 7400-180 5. Verify that the paper is properly loaded in the tray and that the paper guides are adjusted to fit the paper. Phaser® 7400 Color Printer 6-28
  • Xerox 7400DN | User Guide - Page 147
    6. Push the tray back into the printer. Clearing Paper Jams See also: Loading Paper in Trays 2-6 on page 3-16 7400-181 Phaser® 7400 Color Printer 6-29
  • Xerox 7400DN | User Guide - Page 148
    D Follow these steps to clear the jam. 1. If the printer has a finisher, press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 2. Press the release button on the left side of the printer to open Door D. 7400-044 Phaser® 7400 Color Printer 6-30
  • Xerox 7400DN | User Guide - Page 149
    3. Carefully remove the jammed paper. Clearing Paper Jams 4. Close Door D. 7400-045 7400-136 Phaser® 7400 Color Printer 6-31
  • Xerox 7400DN | User Guide - Page 150
    5. If the printer has a finisher, slide it back into place. Clearing Paper Jams 7400-053 Phaser® 7400 Color Printer 6-32
  • Xerox 7400DN | User Guide - Page 151
    Jams Jam at Door E Follow these steps to clear the jam. 1. If the printer has a finisher, press the lower lever on the front of the finisher base and slide the finisher away from the printer. 2. If the left-side output tray is closed, open it. 7400-043 7400-222 Phaser® 7400 Color Printer 6-33
  • Xerox 7400DN | User Guide - Page 152
    3. Open Door E and carefully remove the jammed paper. Clearing Paper Jams 4. Close both Door E and the left-side output tray. 7400-223 7400-224 Phaser® 7400 Color Printer 6-34
  • Xerox 7400DN | User Guide - Page 153
    5. If the printer has a finisher, slide it back into place. Clearing Paper Jams 7400-053 Phaser® 7400 Color Printer 6-35
  • Xerox 7400DN | User Guide - Page 154
    Door G on page 6-54 ■ Jam at Finisher Door H on page 6-59 Jam at Finisher Stapler or Finisher Saddle Stapler Follow these steps to clear the jam. 1. Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-36
  • Xerox 7400DN | User Guide - Page 155
    2. Open Door G on the left inside of the finisher. Clearing Paper Jams 3. If jammed paper is present, carefully remove it. 7400-088 7400-089 Phaser® 7400 Color Printer 6-37
  • Xerox 7400DN | User Guide - Page 156
    4. Close Door G. 5. Close the finisher. Clearing Paper Jams 7400-090 6. If the jam persists, do the following: a. Open Door J on the front of the finisher. 7400-083 7400-084 Phaser® 7400 Color Printer 6-38
  • Xerox 7400DN | User Guide - Page 157
    Clearing Paper Jams b. Turn the lower knob clockwise to eject any jammed paper. c. Remove the paper. 7400-085 7400-086 d. Grasp the handle and pull the stapler out of the finisher. Phaser® 7400 Color Printer 6-39 7400-034
  • Xerox 7400DN | User Guide - Page 158
    e. If jammed paper is present, carefully remove it. Clearing Paper Jams f. Push the stapler back into the finisher. 7400-244 7400-242 Phaser® 7400 Color Printer 6-40
  • Xerox 7400DN | User Guide - Page 159
    g. Close Door J. Clearing Paper Jams 7400-087 Jam at Finisher Upper Output Tray Follow these steps to clear the jam. 1. If paper is jammed in the finisher output tray, remove it. 7400-079 Phaser® 7400 Color Printer 6-41
  • Xerox 7400DN | User Guide - Page 160
    2. Open Door H at the top of the finisher. Clearing Paper Jams 3. Carefully remove the jammed paper. 7400-080 4. Close Door H. 7400-081 7400-082 Phaser® 7400 Color Printer 6-42
  • Xerox 7400DN | User Guide - Page 161
    Clearing Paper Jams Jam at Finisher Punch Unit Follow these steps to clear the jam. 1. Press the button on the front of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-43
  • Xerox 7400DN | User Guide - Page 162
    Clearing Paper Jams 2. Rotate the wheel on the top left inside of the finisher. Align the arrow tab on the wheel with the mark on the finisher. 3. Open Door H at the top of the finisher. 7400-091 7400-080 Phaser® 7400 Color Printer 6-44
  • Xerox 7400DN | User Guide - Page 163
    4. Carefully remove the jammed paper. Clearing Paper Jams 5. Close Door H. 6. Close the finisher. 7400-081 7400-082 Phaser® 7400 Color Printer 6-45 7400-083
  • Xerox 7400DN | User Guide - Page 164
    Clearing Paper Jams Jam Inside Finisher Follow these steps to clear the jam. 1. Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-46
  • Xerox 7400DN | User Guide - Page 165
    2. Open Door F on the left side of the finisher base. Clearing Paper Jams 3. Carefully remove the jammed paper. 7400-071 7400-072 Phaser® 7400 Color Printer 6-47
  • Xerox 7400DN | User Guide - Page 166
    4. Close Door F. 5. Close the finisher. Clearing Paper Jams 7400-073 7400-083 Phaser® 7400 Color Printer 6-48
  • Xerox 7400DN | User Guide - Page 167
    Clearing Paper Jams 6. Press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7. Open Door I on the right side of the finisher base. 7400-043 7400-075 Phaser® 7400 Color Printer 6-49
  • Xerox 7400DN | User Guide - Page 168
    8. Remove the jammed paper. Clearing Paper Jams 9. Close Door I. 7400-076 7400-077 Phaser® 7400 Color Printer 6-50
  • Xerox 7400DN | User Guide - Page 169
    10. Slide the finisher back into place. Clearing Paper Jams 7400-053 Phaser® 7400 Color Printer 6-51
  • Xerox 7400DN | User Guide - Page 170
    Clearing Paper Jams Jam at Finisher Entrance Follow these steps to clear the jam. 1. Press the lower lever on the front of the finisher base and slide the finisher away from the printer. 2. Remove the jammed paper from the finisher entrance. 7400-043 7400-243 Phaser® 7400 Color Printer 6-52
  • Xerox 7400DN | User Guide - Page 171
    3. Slide the finisher back into place. Clearing Paper Jams 7400-053 Phaser® 7400 Color Printer 6-53
  • Xerox 7400DN | User Guide - Page 172
    Clearing Paper Jams Jam at Finisher Door G Follow these steps to clear the jam. 1. Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-54
  • Xerox 7400DN | User Guide - Page 173
    2. Open Door G on the right side of the finisher. Clearing Paper Jams 3. If jammed paper is present, carefully remove it. 7400-088 7400-089 Phaser® 7400 Color Printer 6-55
  • Xerox 7400DN | User Guide - Page 174
    4. Close Door G. 5. Close the finisher. Clearing Paper Jams 7400-090 6. If the jam persists, do the following: a. Open Door J on the front of the finisher. 7400-083 7400-084 Phaser® 7400 Color Printer 6-56
  • Xerox 7400DN | User Guide - Page 175
    b. Grasp the handle and pull the stapler out of the finisher. Clearing Paper Jams c. Carefully remove the jammed paper. 7400-034 7400-244 Phaser® 7400 Color Printer 6-57
  • Xerox 7400DN | User Guide - Page 176
    d. Push the stapler back into the finisher. Clearing Paper Jams e. Close Door J. 7400-242 7400-087 Phaser® 7400 Color Printer 6-58
  • Xerox 7400DN | User Guide - Page 177
    Jam at Finisher Door H Follow these steps to clear the jam. 1. Open Door H at the top of the finisher. Clearing Paper Jams 2. Carefully remove the jammed paper. 7400-080 7400-081 Phaser® 7400 Color Printer 6-59
  • Xerox 7400DN | User Guide - Page 178
    Clearing Paper Jams 3. If the jammed paper is difficult to remove, press the button on the front of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-60
  • Xerox 7400DN | User Guide - Page 179
    Clearing Paper Jams 4. Rotate the wheel on the top left inside of the finisher. Align the arrow tab on the wheel with the mark on the finisher. 5. Carefully remove the jammed paper. 7400-091 7400-081 Phaser® 7400 Color Printer 6-61
  • Xerox 7400DN | User Guide - Page 180
    6. Close Door H. 7. Close the finisher. Clearing Paper Jams 7400-082 7400-083 Phaser® 7400 Color Printer 6-62
  • Xerox 7400DN | User Guide - Page 181
    print quality. See also: Xerox Support Centre on page 1-13 Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel
  • Xerox 7400DN | User Guide - Page 182
    when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem. Phaser® 7400 Color Printer 6-64
  • Xerox 7400DN | User Guide - Page 183
    Technical Support, Recommended Media List, Knowledge Base, driver downloads, documentation, video tutorials, and much more: www.xerox.com/office/7400support Supplies for your printer: www.xerox.com/office/7400supplies A resource for tools and information, such as interactive tutorials, printing
  • Xerox 7400DN | User Guide - Page 184
    to prevent overheating of the printer. ■ Do not drop paper clips or staples into the printer. Warning: Do not push objects into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Phaser® 7400 Color Printer A-1
  • Xerox 7400DN | User Guide - Page 185
    use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 7400 Color Printer A-2
  • Xerox 7400DN | User Guide - Page 186
    printer ■ 50.8 cm (20 in.) on the left side of the printer, without the finisher, for the left-side output tray and media ■ 101.6 cm (40 in.) on the left side of the printer with the finisher installed ■ 50.8 cm (20 in.) on the right side of the printer for Tray 1 (MPT) and media Phaser® 7400 Color
  • Xerox 7400DN | User Guide - Page 187
    feet in solid contact with the surface. The base printer weight without any packaging materials is approximately 80 kg (176 lb.). Moving the Printer ■ Turn off the printer and disconnect all power cables before moving the printer. 80 kg 176 lb. 7400-188 7400-009 Phaser® 7400 Color Printer A-4
  • Xerox 7400DN | User Guide - Page 188
    all warnings and instructions marked on, or supplied with, the printer, options, and supplies. Caution: If you attempt to use a non-Xerox toner cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function. Phaser® 7400 Color Printer A-5
  • Xerox 7400DN | User Guide - Page 189
    (or draws attention to a particular component). See the manual(s) for information. Avoid pinching fingers in the printer. Use caution to avoid personal injury. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch. Do not burn the item. Phaser® 7400 Color Printer A-6
  • Xerox 7400DN | User Guide - Page 190
    , 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway
  • Xerox 7400DN | User Guide - Page 191
    the punch waste box, 5-10 hole orientation, 3-54 options, 3-54 selecting options from the printer driver, 3-55 host names using with Domain Name Service (DNS), 2-7 I image offset, 4-14 shifted outside of print area, 4-20 imaging units ordering supplies, 5-12 Phaser® 7400 Color Printer Index-2
  • Xerox 7400DN | User Guide - Page 192
    in duplex unit, 6-13 jam in fuser, 6-8 jam inside finisher, 6-46 jam under imaging unit, 6-3 jams in the finisher, 6-36 jams in the printer, 6-3 misfeed at Tray 1 (MPT), 6-19 misfeed at Tray 2, 6-24 misfeed at Trays 3-5, 6-27 preventing jams, 6-2 L labels guidelines for printing, 3-40 printing, 3-40
  • Xerox 7400DN | User Guide - Page 193
    , 5-12 safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP
  • Xerox 7400DN | User Guide - Page 194
    resources, 1-12 location guidelines, A-3 maintenance, 5-1 maximum print speed, 1-6 moving, 5-14, A-4 options, 1-7 preparing for shipment, 5-14 registration, 6-65 repacking, 5-14 safety clearances, A-3 standard features, 1-6 supplies, 5-12 trays, 1-7 upgrades, 1-7 user safety, A-1 printer driver
  • Xerox 7400DN | User Guide - Page 195
    on the printer, A-6 T TCP/IP addresses, 2-5 Technical Support, 1-12 PhaserSMART, 6-64 TekColor correction print-quality modes, 4-2 toner missing or is easy to rub off, 4-15 ordering supplies, 5-12 transfer unit ordering supplies, 5-12 transparencies guidelines for printing, 3-32 printing, 3-32 Tray
  • Xerox 7400DN | User Guide - Page 196
    USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge ordering supplies, 5-12 web site resources, 6-65 Windows install printer drivers for Windows 2000 or later, 2-10 install printer drivers for Windows 98 SE or later, 2-10
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