Xerox 7500DX Phaser 7500 User Guide - Page 143
Getting Help, Control Panel Messages, Online Support Assistant
UPC - 095205706048
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Getting Help Troubleshooting This section includes: • Control Panel Messages on page 143 • Online Support Assistant on page 143 • PhaserSMART Technical Support on page 144 • Helpful Websites on page 144 Control Panel Messages Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam. Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with a ? symbol. 7500-084 Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, copy quality, media jams, software installation, and much more. To access the Online Support Assistant, go to www.xerox.com/office/7500support. Phaser 7500 Color Printer 143 User Guide