Xerox 7760DX System Administrator Guide

Xerox 7760DX - Phaser Color Laser Printer Manual

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  • Xerox 7760DX | System Administrator Guide - Page 1
    Office Printers Phaser® 7760 color laser printer System Administrator Guide www.xerox.com/office/support
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    of Apple Computer, Inc. in the United States and/or other countries. PCL® is a trademark of Hewlett-Packard Corporation in the United States and/or other countries. Windows®, Windows NT®, and Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other countries. SunSM
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    PrintingScout Alerts 1-2 PhaserSMART Technical Support 1-2 Using PrintingScout Software 1-2 Using the Web 1-2 Using CentreWare IS 1-3 Using a Windows Printer Driver 1-3 Using the Xerox Support Centre 1-3 Xerox Support Centre 1-4 CentreWare Internet Services (IS 1-5 2 Network Installation
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    9100 3-7 LPR 3-8 IPP 3-8 SNMP 3-9 Email Server 3-9 MaiLinX Remote Printing 3-10 MaiLinX Alerts 3-11 EtherTalk 3-12 Cloning Printer in a High Security Environment 4-5 Setting Up a Certificate 4-6 Configuring SSL 4-7 Configuring Administrator and Key User Settings 4-8 Configuring the Print
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    Information Parameters A-2 PostScript Parameters A-2 PCL Parameters A-3 USB 2.0 Parameters A-3 Parameters A-4 TCP/IP Parameters A-4 DNS Parameters A-4 SLP Parameters A-5 SSDP Parameter (Port 9100) Parameters A-5 IPP (Internet Printing Protocol) Parameters A-5 SNMP Parameters A-6 HTTP
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    Contents B Printer Commands Phaser PCL Commands B-2 Media Size B-2 Media Type B-3 Input Trays B-4 Output Trays B-4 Phaser PJL Commands B-5 C Acknowledgements Index System Administrator Guide iv
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    ■ PhaserSMART Technical Support on page 1-2 ■ Xerox Support Centre on page 1-4 ■ CentreWare Internet Services (IS) on page 1-5 You can obtain information regarding your printer and its capabilities from the following sources. Resources Information Setup Guide* Quick Reference Guide* User Guide (PDF
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    ■ CentreWare IS ■ The printer driver ■ Xerox Support Centre Using PrintingScout Software If PrintingScout displays an alert on your screen, do the following: 1. Click the alert to view instructions explaining how to fix the problem. 2. Follow the instructions on the screen. Using the Web To access
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    the instructions on the screen. Using a Windows Printer Driver To access PhaserSMART Technical Support from your printer driver: 1. Select Start, select Settings, and then select Printers. 2. Right-click the printer name, and then select Properties. 3. Select the Troubleshooting tab. 4. Select
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    manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) Note: Xerox recommends that the Xerox driver installer be used to add a printer
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    . In some printer models, a DX configuration is required to support these functions. ■ Troubleshoot print-quality problems using built-in diagnostics. ■ Define a link to your local web server's support page. ■ Access online manuals and technical support information located on the Xerox website. Note
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    Network Installation Features This chapter includes: ■ Using a Startup Network Configuration File on page 2-2 ■ Printer Driver Installation Features on page 2-3 ■ Discovery Protocols on page 2-5 See also: Advanced Features Guide at www.xerox.com/office/support System Administrator Guide 2-1
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    TFTP server downloads the configuration file once an IP address is acquired and confirmed in the printer. The TFTP service processes the data in the configuration file as if it were a standard print job. Configuration File Requirements The configuration file must be: ■ A valid PostScript or PCL file
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    ) ■ Paper or transparency printing ■ Page size selection Note: For information about Xerox printer driver features that are available with specific operating systems, see Printer Driver Features in the Advanced Features Guide for your printer at www.xerox/office/support. Walk-Up Installation The
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    field (http://xxx.xxx.xxx.xxx). 3. Click Support. 4. Select Software Installation on the left sidebar. 5. Select the Printer Drivers link. 6. Do one of the following: ■ If you are a Windows user, click Windows Driver Installer to install the driver, and then click the Install button to install the
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    and password. 7. Under DNS Settings, in the Multicast DNS Enable field, select one of the following: ■ On: The printer can respond to Multicast DNS password. 7. Under Service Location Protocol (SLP) Settings, in the SLP Enable field, select On or Off. 8. If you selected On, follow the instructions
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    Network Administration Features This chapter includes: ■ Printer Neighborhood on page 3-2 ■ Job Accounting on page 3-3 ■ Usage Profile Reports on page 3-4 ■ Xerox Usage Analysis Tool on page 3-5 ■ Protocol Control on page 3-6 ■ Cloning on page 3-13 System Administrator Guide 3-1
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    . You can also install, manage, and view printer usage information. Access to the embedded server in each printer enables you to perform other management tasks. The default printer search mode is Quick Phaser Search, which quickly finds the Phaser printers on your local subnet. To search for all
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    values reported also vary depending on the protocol and print command used when each job was printed. For example, using Windows via the default standard TCP/IP port with the Xerox recommended PostScript driver specific to your model provides the printer with the most information about the job being
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    profile reports track multiple items, including: ■ Printer information, such as printer name, date installed, total pages printed, options installed, and network ID. ■ Supplies usage data, such as toner or ink. By tracking supplies usage, you can order supplies before they reach their end of life
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    analyze enterprise-wide Xerox network printer usage data with customizable features: ■ Cost Analysis: Track printing costs by groups of users or by groups of printers. ■ Print Job Analysis: Analyze print jobs to review media type, color coverage, paper source, and other job specifics. Plan your next
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    . For example, if you want to use IPP for a secure printing channel, disable the other printing protocols, Port 9100 and LPR. HTTP By default, HTTP is enabled. For information on disabling HTTP, contact Xerox Technical Support at www.xerox.com/office/support. See also: About HTTP, HTTPS, and
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    instructions in the TCP/IP Settings section to manually enter the printer's TCP/IP information. ■ Enter the TFTP server IP address or hostname in the TFTP Server Key User name and password. 7. Select On or Off in the Port 9100 box. 8. If you selected On, follow the instructions on the page to select
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    Admin or Key User name and password. 7. Select On or Off in the LPR box. 8. If you selected On, follow the instructions on the page to select LPR /encrypted printing, specify a username, password, and digest authentication (for Windows only). Every client that tries to print to the printer over
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    , click the Use DNS to Identify SMTP Server (Automatic) option, and then enter the Primary Name Server IP Address and the Secondary Name Server IP Address using the 4-byte IP address of the email server. ■ To manually specify the SMTP email server, click the Specify SMTP Server Manually option, and
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    group of printers. ■ Print services across firewalls and proxies. ■ Status reporting using email messages. MaiLinX Remote Printing consists of two parts: ■ Client software installed on each user's workstation or PC enables users to send print jobs from Windows applications to Xerox printers over the
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    Profile Properties) box. 8. Follow the instructions on the page to specify up to three users to receive messages: Admin, Key User, and Service. You can also select advanced settings for: ■ Specifying email server settings. ■ Reading or changing default messages. ■ Reading or changing conditions and
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    the left sidebar. 5. Select EtherTalk. 6. If prompted, enter your Admin or Key User name and password. 7. Select On or Off in the EtherTalk box. 8. If you selected On, follow the instructions on the page to select Ethertalk options. For more information, including a description of the fields, click
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    ■ E-Supplies ■ Printer Defaults ■ LPR ■ Security ■ Date and Time ■ Warmup ■ Control Panel Lockout ■ TCP/IP ■ Email Server ■ MaiLinX Alerts ■ USB ■ PostScript ■ Remote Printing ■ IPP (Internet Printing Protocol) ■ Port 9100 ■ SNMP ■ PCL ■ SSL Configuration 7. Enter the IP address or DNS Name of
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    the Clone Selected Settings button. A list of the selected settings to clone is displayed. 11. Click the Clone button to clone the destination printer with the selected settings from the source printer. To access CentreWare Web, go to www.xerox.com/office/pmtools. System Administrator Guide 3-14
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    : ■ Basic Concepts on page 4-2 ■ Securing the Printer in a High Security Environment on page 4-5 ■ Setting Up a Certificate on page 4-6 ■ Configuring SSL on page 4-7 ■ Configuring Administrator and Key User Settings on page 4-8 ■ Configuring the Print Host Access List on page 4-9 ■ Securing the Hard
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    of people who will be sending print jobs to the printer. Once the passwords are set, select the printer functions that each user class has the right to access. The three categories of printer functions are: ■ Administrative Functions ■ Web Server Printing ■ Printer Neighborhood Functions See also
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    used to validate the identity of the printer to clients and network servers and to allow encrypted communication. Before configuring passwords, set up a certificate and then configure SSL to encrypt data including passwords for maximum security. You can set up a self-signed certificate or download
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    as device configuration and management features. By default, access control lists are unrestricted, which means all computers and host systems are allowed access. The printer has four access control lists that may be configured using CWIS: ■ Print Host Access List: The computers from which users
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    that use these protocols. For example, if you want to use IPP for a secure printing channel, disable the other printing protocols, Port 9100 and LPR. Disabling some protocols also disables some printer functions, such as printer discovery and PrintingScout. System Administrator Guide 4-5
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    is specific to your printer or to install a downloaded root-signed certificate on the printer: 1. Launch your web browser. 2. Enter your printer's IP Signed Certificate is established on this machine. The printer creates a Self-Signed Certificate by default. ■ A CSR has been created, and Guide 4-6
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    when to use SSL to secure the connection between the printer and the server. Note: You default): SSL authentication is not required. ■ To Secure Passwords: Secures web pages that use passwords. A certificate must exist on the printer before you can use this setting. ■ To Secure Pages and Passwords
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    use an asterisk (*) to represent a group of numbers (e.g., 13.62.156.*). The default setting is Unrestricted, which allows all users to change printer settings. ■ In the User Name and Password fields, enter your user name and password using CentreWare IS to change printer control printer settings,
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    entries with a blank or a comma, specify ranges with a hypen (-), and use an asterisk (*) to represent a group of numbers (e.g., 13.62.156.*). The default setting is Unrestricted, which allows all users to access the printer to print their jobs. 8. Click the Save Changes button. See also: About
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    until it is overwritten by another file. By default, the Hard Drive Overwrite Security option is disabled. To select the Hard Drive Overwrite Security option, use one of the following methods: ■ The printer's control panel ■ CentreWare IS Using the Control Panel To select the Hard Drive Overwrite
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    password. 7. Under Hard Drive Overwrite Security Options, select one of the following options: ■ Never overwrite files/jobs: Disables the printer , and proof print files from the hard drive, use one of the following methods: ■ The printer's control panel ■ CentreWare IS Using the Control Panel
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    items in the File Security menu to their default values, select Reset File Security. Using CentreWare IS To select the automatic removal of secure, personal, and proof print files from the hard drive: 1. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field (http
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    and Reset NVRAM is locked on the control panel, a Fee-For-Service call is required to reset the password and to enable changes to printer settings. When the password is reset, you must reconfigure the printer settings because all the stored data is deleted. 8. Click the Save Changes button. System
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    Enter the printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Click Properties. 4. Select SSL: a. Select the Security folder on the left sidebar, and then select SSL. b. If prompted, enter your Admin or Key User name and password. c. On the SSL page, for Use SSL, select
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    accounts: a. Select the Protocols folder on the left sidebar, and then select SNMP. b. If prompted, enter your Admin or Key User name and password. c. On the SNMP Configuration page, click the Configure SNMP v3 button and set up the SNMP Administrative account. For more information, see Configuring
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    the printer's IP Key User name and password. 7. On the printer using this community name. ■ SET Community Name: Allows a host to perform SNMP SETS on the printer using this community name. ■ Trap Community Name: Allows a host to receive traps from the printer using printer using or DNS
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    , you can set up: ■ Administrative, Key, Any User, and Driver accounts with Privacy and Authentication Keys associated with each account. ■ SNMP user read and write access. ■ An access control list that limits SNMP printer access to the specific hosts. See Configuring the SNMP Access Control List on
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    SNMP v3, enter a user name or accept the default name admin, and then click the Create button. ■ access permissions, which are set to Read/Write by default. The Key User Account Settings ■ User Name: privileges as the Any User account by default. Similarly, if the Key User account does
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    Account Enabled: Displays a check symbol if the Driver Account is enabled (default). Note: If the Driver Account is disabled, it breaks communication between the printer and any applications using SNMP v3, such as Xerox printer drivers and PrintingScout. For a complete list of applications disabled
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    to prevent unauthorized access through applications that use these protocols. If you disable SNMP, the following driver features are also disabled: ■ PrintingScout alerts ■ Walk-Up Printing Installer ■ Smart Trays ■ PhaserSMART ■ Auto supplies ordering ■ Consumable levels ■ Warning and error status
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    . Printing Features This chapter includes: ■ Secure, Personal, Personal Saved, Proof, Print With and Saved Print Jobs on page 5-2 ■ Smart Trays on page 5-2 ■ Jam Recovery on page 5-3 ■ Paper Tips Page on page 5-4 System Administrator Guide 5-1
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    about special job types, see Printing Special Job Types in the Advanced Features Guide for your printer at www.xerox.com/office/support. Select one of the following special job types: ■ Normal: Prints the job without requiring a password. ■ Personal Print: Prints the job when you select your
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    6. If prompted, enter your Admin or Key User name and password. 7. Under Jam Recovery Options, select one of the following options: ■ Reprint the jammed page and continue printing the rest of the job: After the jam is cleared, the printer begins printing the job from the point where the media jammed
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    Paper Tips Page Paper Tips Page For information on the supported media types and corresponding trays, print the Paper Tips page: 1. On the control panel, select Information, and then press the OK button. 2. Select Information Pages, and then press the OK button. 3.
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    . CenterWare IS is a printer administration and support tool. With CenterWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser. A web-based, device-management solution for Windows 2000 environments where you use a browser for administration
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    enables you to print to Xerox printers over the Internet, directly from Windows applications. The print jobs are sent as email. mDNS mDNS (multicast DNS) is a multicast-based discovery protocol that enables you to find your printer on an Apple network or another device that uses multicast-based
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    -based support system that uses the user's default web browser to send diagnostic information from their printer to the Xerox website for analysis. A printing protocol known as AppSocket, RAW, or Windows TCPmon. A page description language created by Adobe and used in most Xerox Phaser printers
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    protocol found on domain name servers (DNS). The Xerox Walk-Up Printing Driver enables printing from a PC to any Xerox Postscript-enabled printer. For more information, see Walk-Up Printing Driver on page 2-3. The Xerox Print Driver Installer (Windows) is a software utility that provides for quick
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    Configuration Card Parameters The printer has a configuration card that stores network parameters and configuration (N, DN, DX, etc.) data. The configuration card is hot swappable, enabling you to share or replace it, providing an alternative to on-site service. Network settings are saved on the
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    the printer. ■ Tray 1 (MPT) Behavior ■ Tray 1 (MPT) Mode ■ Tray 1 (MPT) Prompt ■ Tray 2 - N Prompt ■ Letter/A4 Substitution ■ 2-Sided Printing ■ Power Saver ■ Metric Defaults PostScript Parameters ■ Printer Quality ■ TekColor Correction ■ Error Info ■ Image Smoothing System Administrator Guide A-2
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    PCL Parameters PCL Parameters ■ Font Number ■ Pitch ■ Point Size ■ Symbol Set ■ Orientation ■ Form Length ■ Line Termination USB 2.0 Parameters ■ Language ■ Wait Timeout Hard Drive Parameters The hard drive parameters are only stored on the configuration card if the printer ■ Printer Location
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    ■ Printer Type ■ Zone ■ Network Node TCP/IP Parameters ■ Host Name ■ Host Name Requested ■ IP Address ■ Network Mask ■ Router/Gateway ■ DHCP/BOOTP ■ IP Address Source ■ DHCP Server ■ DHCP Lease Expiration ■ DHCP Lease Renewal ■ DDNS ■ SMTP Server ■ SMTP Reverse Path DNS Parameters ■ Primary Server
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    2 ■ Scope 3 ■ SLP Multicast Enable ■ SLP Multicast TTL ■ SLP MTU SSDP Parameter ■ SSDP TTL NBNS (WINS) Parameters ■ Node Type ■ WINS Servers Access Control Parameter ■ Host Access List LPR Parameters ■ Filtering ■ Enable Banners AppSocket (Port 9100) Parameters ■ Language ■ Filtering IPP (Internet
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    Password ■ Key User Password ■ Use SSL ■ Machine Digital Certificate FTP Parameters ■ Language ■ Filtering ■ Login Password Status Notification Parameter ■ Disabled ■ Enabled ■ SysAdmin Email Address ■ Service Email Address ■ Key User email Address SNMP Parameters System Administrator Guide
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    MaiLinX Remote Printing Parameters MaiLinX Remote Printing Parameters ■ Language ■ Filtering ■ POP3 Server ■ POP3 User Name ■ POP3 Password ■ POP3 Polling Interval ■ Printing Password ■ Authorized Users System Administrator Guide A-7
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    Phaser printers support Xerox-unique PCL and PJL commands. This appendix lists the most commonly used standard and Xerox-unique PCL and PJL commands. This appendix includes: ■ Phaser PCL Commands on page B-2 ■ Phaser PJL Commands on page B-5 See also: HP PCL 5 Printer Language Reference Manual for
  • Xerox 7760DX | System Administrator Guide - Page 67
    lists the PCL commands for the media sizes supported by the Phaser 7760 printer. For information on the corresponding trays supported, print the Paper x 7.5 in.) C4 Envelope (162 x 229 mm) C5 Envelope (162 x 229 mm) PCL 5 Command* &l27A &l26A &l25A &l24A &l46A &l100A <
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    PCL commands for the media types supported by the Phaser 7760 printer. Media Type Plain Paper Heavy Plain Paper Transparency Thin Card Stock Thick Card Stock Extra Thick Card Stock Envelope Labels Letterhead Glossy Coated Paper Colored &n8WdSpecial System Administrator Guide B-3
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    table lists the PCL commands for the input trays supported by the Phaser 7760 printer. The table also lists the alternate tray used if the optional input tray is not installed. Note: When more than one command is listed, you can use either command. Input Trays PCL 5 Command* Alternate Tray
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    Phaser PJL Commands The following table lists the most commonly used HP PJL and Xerox-unique PJL commands. See also: HP Printer and directories. Downloads a file printer to the host. Allows the printer to send unsolicited status messages for device status changes, end-of-job status, and pages printed
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    Sets the user name for Job Accounting. Assigns the job password used by Secure Print. Starts a Personal Print job. Starts a Proof Print job. Starts a Saved Print job. Starts a Secure Print job. Ignores FormFeed commands when printing PCL blank pages. Terminates a line. Sets the media size for Tray
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    Phaser PJL Commands PJL Command Values Description @PJL XPCLPAPERSRCx = y x is 0, 1, 2, 3, 4, 5, 6, 7, 2, etc., and 99 for the factory defaults. Overrides the tray selected in the &l#H PCL tray selection commands. * See the HP Printer Job Language Technical Reference for the values.
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    out if the routines from the library being used are not cryptographic related. ■ If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson ([email protected]
  • Xerox 7760DX | System Administrator Guide - Page 74
    in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission. CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES
  • Xerox 7760DX | System Administrator Guide - Page 75
    the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
  • Xerox 7760DX | System Administrator Guide - Page 76
    the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
  • Xerox 7760DX | System Administrator Guide - Page 77
    Please obtain a copy of the License at www.opensource.apple.com/apsl/ and read it before using this file. The Original Code and all software distributed under the License are distributed on an 'AS IS' basis, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIMS ALL SUCH
  • Xerox 7760DX | System Administrator Guide - Page 78
    that can be found at www.gnu.org/copyleft/lesser. The licensed library is available for download at www.schneier.com/code/bfsh-koc.zip or at cost to distribute by request to Xerox Corporation. JPEG Library This software is based in part on the work of the Independent JPEG Group. System Administrator
  • Xerox 7760DX | System Administrator Guide - Page 79
    system, 1-5 troubleshooting print-quality problems, 1-5 usage profile reports, 3-4 viewing list of networked printers, 1-5 CentreWare Web accessing, 3-3, 3-13 definition, 6-1 certificates, 4-3 definition, 6-1 root-signed, 4-4 self-signed, 4-3 setting up, 4-6 System Administrator Guide Index-1
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    overwrite security option, 4-10 jam recovery option, 5-3 copy printer settings using CentreWare IS, 1-5 D DHCP definition, 6-1 digital certificates, , 2-5 DNS definition, 6-1 driver auto-configuring, 2-4 definition, 6-2, 6-4 installer, 1-4 walk-up printing, 2-3 E email configuring server settings,
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    Index G getting help Knowledge Base, 1-1 PhaserSMART Technical Support, 1-1, 1-2 PrintingScout alerts, 1-2 Technical Support, 1-1 glossary, 6-1 H hard drive automatic removal of jobs option, 4-11 installing the printer driver, 2-4 overwrite security option, 4-10 securing, 4-10 host definition, 6-2
  • Xerox 7760DX | System Administrator Guide - Page 82
    Original SSLeay License, C-1 P parameters on the configuration card, A-1 PCL commands, A-1, B-1 definition, 6-3 personal print jobs, 5-2 personal saved print jobs, 5-2 PhaserSMART Technical Support, 1-1, 1-2 PJL commands, A-1, B-1 definition, 6-3 Port 9100, 3-7 definition, 6-3 PostScript definition
  • Xerox 7760DX | System Administrator Guide - Page 83
    Technical Support, 1-1 TFTP definition, 6-4 TLS, 4-3 definition, 6-4 troubleshooting Knowledge Base, 1-1 PhaserSMART Technical Support, 1-1, 1-2 PrintingScout alerts, 1-2 print-quality problems using CentreWare IS, 1-5 Technical Support, 1-1 U UDP definition, 6-4 System Administrator Guide Index
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System
www.xerox.com/office/support
Guide
Administrator
Office Printers
Phaser
®
7760 color laser printer