Xerox 850DX Xerox Wide Format 8850 Operator Manual
Xerox 850DX - Phaser Color Solid Ink Printer Manual
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- Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 1
XES Synergix 8850 Printer Operator Manual 701P36587 July 2001 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 2
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845-17S Webster, New York 14580-9791 USA ©XESystems Inc. 2001. All rights reserved. Printed in the United States of America XEROX®, 8850, XES Synergix 8850 Digital Solution, Synergix Scan System, the - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 3
of this manual ...vii Terminology used in this manual...viii Conventions used in this manual...viii 1. Printer overview...1 Printer orientation When the toner cartridge needs replacement 27 Replacing the toner cartridge...28 Replacing the toner waste bottle ...31 Cleaning the printer surface ... - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 4
jams ...35 Fuser area jam ...36 Cutter area jam...38 Roll media drawer jams...39 Status codes ...42 Error messages ...43 Problem solving table ...44 Calling for service ...45 7. Technical data...47 Product specifications...47 Media specifications ...49 Space requirements...50 ii XES SYNERGIX 8850 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 5
required to take adequate measures. Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user's authority to operate this equipment. Shielded cables must be "A" est conforme à la norme NMB-003 du Canada. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL iii - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 6
disturbance may arise. When such trouble occurs, the user may be equipment not specifically approved by Fuji Xerox Limited may void the user's in accordance with the instruction manual, may cause harmful interference not specifically approved by the Xerox Corporation may void the user's authority - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 7
the printer. Use of other materials may result in poor performance and could create a hazardous situation. Do not use aerosol cleaners. Follow the instructions in this operator guide for the built-in installation unless proper ventilation is provided. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL v - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 8
guards that require a tool for removal. There are no operator serviceable areas within these covers. Never attempt any maintenance function that is not specified in this operator guide. Never defeat interlock switches. Machines are designed to prevent operator access to unsafe areas. Covers, guards - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 9
. It contains the following chapters: Chapter 1 Printer overview This chapter shows the orientation of the printer. It illustrates and describes the main components of the printer and the control panel. Chapter 2 Powering on and off This chapter provides instructions for powering on and powering off - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 10
INTRODUCTION Chapter 5 Care This chapter contains instructions for replacing the toner cartridge and toner waste bottle and cleaning the printer surface. It also lists the supplies needed and the procedure for ordering them. Chapter 6 Problem solving This chapter provides the procedures for - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 11
control panel. The illustration below shows the printer orientation. You must be familiar with this orientation when following the messages in the message display and the instructions in this guide. 2 3 4 1 1. Left side 2. Back 3. Right side 4. Front XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 1 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 12
drawer 2. Open to load paper rolls and to clear media jams in drawer 3. Open to access the toner waste bottle and to view the product serial number. Insert cut sheets here to bypass the roll media , menu access and navigation keys, and numeric keypad. 2 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 13
. Press to switch the printer on or off. Connect the power cord here and to a suitable power outlet. Press to turn power to the AccXES controller on or off. Interfaces with the client/host and formats incoming prints. Open to replace the toner cartridge. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 3 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 14
key 6. Enter key 7. Exit key This is an illustration of the printer with indicator lights for the front door, the cutter drawer, the toner supply access cover, the cut sheet feed-in shelf, drawer 1, drawer parameter, the parameter will remain unchanged. 4 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 15
the indicator light is not lit. When in on-line mode, the printer accepts and processes print requests. When in off-line mode, the printer holds print requests in the print queue. The requests remain in the installed, pressing this key causes no action. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 5 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 16
PRINTER OVERVIEW This page has been intentionally left blank. 6 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 17
warm-up cycle, the message display provides a "printer is warming up" message and decreasing fuser warm-up codes of L9 to L0. When the warm-up completes, the printer is on-line and ready to print. The message display indicates, "XES SYNERGIX 8850 IDLE." XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 7 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 18
display indicates that the printer is "IDLE." Power saver The printer enters this mode to When the printer is in this mode, the fuser is at low power. The printer needs to . Rest The printer enters this mode NOTE: When the printer is in this mode, the fuser is off. The printer needs to warm up - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 19
printer media. For information about the media sizes and types that the printer can accommodate, refer to the "Technical data" chapter of this manual ) sounds steadily and a C[1,2,3].04 or C[1,2,3].05 status code and a message instructing you to re-feed the roll appear in the display. • If you - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 20
locations, high or low humidity affects the media and causes print quality problems. To resolve the problems, a sealed media drawer can be installed on the printer in place of one of the standard media drawers. 3. Do one baffle until it locks in place. 10 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 21
the media roll out of the drawer. 7. Lay the media roll on a flat, horizontal surface. 8. Squeeze the lever at the end of the media roll support tube and remove the tube from the media roll. 9. Lay the new media roll on a flat, horizontal surface. 10. Slide the end of the media - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 22
paper is on the underside of the roll and toward the printer. 13. Position the media roll support tube so that the ends of the tube rest within the support rollers at the sides of the drawer. • Ensure that is not usually necessary for a new roll of media. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 23
the old media roll, you must specify the new size and type. Refer to "Changing the roll media size and type" in this chapter for instructions on entering the new roll media information. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 13 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 24
media source you want to change, press the Enter key. The message display instructs you to select the media width. It indicates the current media width. The message display instructs you to select the media type. It indicates the current media type. 14 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 25
prompt • Press the Enter key to return to the media size and type selection process and change the selections you just made. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 15 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 26
further information. NOTE: The printer will accept whatever media type you manually feed into it, regardless of printer uses the media type to determine the fuser temperature. The wrong fuser temperature could cause poor print quality. It could also result in a maintenance service call, if any toner - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 27
roll when the roll in use empties. This feature provides for longer continuous operation of the printer. Automatic switching is possible only if the following conditions are met: • Another drawer contains a • Store the media in a cool, dry environment. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 17 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 28
MEDIA This page has been intentionally left blank. 18 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 29
sub-options. This chapter documents the Printer Menu option in detail. For information about the remaining Setup Menu options, refer to the XES Synergix 8825/8830/8850 Controller Setup Manual for Firmware 7.0 or the Web Printer Manager Tool User Guide. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 19 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 30
printer. This menu contains six options. The table below describes the Printer Menu options and their sub-options. Table 1. Printer the printer experiences a condition printer from entering power saver mode. Controls the length of time the printer value of 0 prevents the printer from entering rest mode. - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 31
number of square feet/meters of prints produced. This number is useful for both billing and service purposes. Provides a record of the total number of linear feet/meters of prints produced. This number is useful for both billing and service purposes. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 21 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 32
the audible indicators To enable or disable the Audible Indicators: 1. Access the PRINTER MENU. See "Accessing the Printer Menu" in this chapter. 2. Press the Enter key to select AUDIBLE INDICATORS display will indicate "XES SYNERGIX 8850 IDLE." 22 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 33
SETUP MENU To set the Power Saver mode and Rest mode timers: 1. Access the PRINTER MENU. See "Accessing the Printer Menu" in this chapter. 2. Press the Previous or Next key until TIMERS is displayed The display will indicate "XES SYNERGIX 8850 IDLE." XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 23 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 34
printer diagnostics To specify the finisher configuration type: 1. Access the PRINTER MENU. See "Accessing the Printer DIAGNOSTICS option, PRINTER DIAGNOSTICS, is restricted to the service representative. If key to select the media source. The printer will initialize the media supply and print the - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 35
Displaying the billing meter counts To display the billing meter counts: 1. Access the PRINTER MENU. See "Accessing the Printer Menu" in this chapter. 2. Press the Previous or Next key until BILLING METERS display will indicate "XES SYNERGIX 8850 IDLE." XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 25 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 36
OFF-LINE SETUP MENU This page has been intentionally left blank. 26 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 37
the dry ink cartridge and waste bottle appear in the message display. To replace the toner cartridge and toner waste bottle, follow the instructions in the "Replacing the toner cartridge" and "Replacing the toner waste bottle" sections of this chapter. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 27 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 38
cover. 3. Slide the gold cartridge dispenser patch cover to the left to expose the dispenser patch. 4. Pull the plunger to the right and lift the front end of the toner cartridge. 5. Release the plunger and rest the cartridge on the plunger mechanism. 28 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 39
bottle according to the instructions provided with the replacement carton. 10. Hold the new toner cartridge horizontally and shake it side to side 10 or 12 times. 11. Install the new toner cartridge so that the end containing the cover tape is toward the front of the printer. • Ensure that the cover - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 40
toner cartridge. • Do not remove the seal under the tape. 16. Slide the gold cartridge dispenser patch cover to the right to conceal the cartridge patch. • Ensure that the cartridge patch is completely covered. 17. Close the toner supply access cover. 30 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 41
the toner waste bottle out gently to avoid spillage of toner. 2. Carefully remove the toner waste bottle. • Pull the waste bottle forward until it disengages from the mounting bracket. . 3. Remove the stopper from the side of the used toner waste bottle. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 42
. 10. Place the used toner waste bottle in the replacement toner carton. • Ensure that the carton contains the used toner cartridge as well. Recycle the used cartridge and waste bottle according to the instructions provided with the replacement carton. 32 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 43
CARE Cleaning the printer surface As needed, clean the outside surfaces of the printer. Use a clean cloth dampened with mild soap and water. Do not pour or spray liquid directly on any part of the printer. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 33 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 44
information for obtaining supplies for your printer. The XES Synergix 8850 Printer uses the following supplies: • Toner cartridge and toner waste bottle: The printer is shipped with one toner cartridge and one toner waste bottle. Each time the toner cartridge empties, you must replace both the - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 45
during the operation of the printer. It contains instructions for clearing media jams. It also includes status code and error message tables, as well as a general problem-solving table. If you are unable to resolve the problem, follow the procedure for calling for service at the end of the chapter - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 46
PROBLEM SOLVING Fuser area jam To clear a jam in the fuser area: 1. Raise the output tray all the way so that it rests on top of the printer. WARNING: Do not touch the fuser roll while clearing media jams media out of the fuser area, go to step 4. 36 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 47
PROBLEM SOLVING 4. Lift the latches on each side of the fuser drawer front and lower the fuser drawer front. 5. Hold the drawer front all of the back of the fuser area. 6. Close the fuser drawer front. • Ensure that it latches. 7. Close the fuser drawer. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 37 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 48
PROBLEM SOLVING Cutter area jam To clear a jam in the cutter area: WARNING: The cutter blade is very sharp. Do not touch the cutter blade in drawer and open the drawer all the way. 2. Pull the media out of the cutter area. 3. Close the cutter drawer. 38 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 49
locations, high or low humidity affects the media and causes print quality problems. To resolve the problems, a sealed media drawer can be installed on the printer in place of one of the standard media drawers. 3. Do the baffle until it locks in place. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 39 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 50
PROBLEM SOLVING 5. Rotate the media roll to wind the end of the media onto the roll. 6. Examine the lead edge of the media for tears. the registration window. 8. Squeeze the baffle release and lower the baffle until it locks in place on both sides. 40 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 51
PROBLEM SOLVING 9. Slowly rotate the media roll until the lead edge of the media is centered in the registration window. 10. Do one of the is not a sealed media drawer, proceed to step 11. 11. Close the roll media drawer. 12. Lower the output tray. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 41 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 52
This code indicates a problem in the finisher. Follow the instructions on the message display. This code indicates that the toner cartridge should be replaced. Refer to the "Replacing the toner cartridge" section of this manual. This code indicates that the toner cartridge is not installed correctly - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 53
instructions in the table before calling for service. Table 3. Error message table Error Message CHECK FOLDER FOLDER COMMUNICATIONS ERROR #17 Problem this manual for instructions. 1. Switch the printer Off. 2. Wait five seconds. Then switch the printer On. 3. As soon as the Printer Firmware - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 54
lists some conditions that may occur during the operation of the printer. You may be able to resolve the problems by following the suggested solutions in the table. For problems beyond the scope of this table, call for service. Table 4. Problem-solving table Causes The media may be damp. The print - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 55
to the customer service representative: • Customer account number Machine type: XES Synergix 8850 Printer • Machine serial number NOTE: The serial number is located behind the front door as shown in the illustration below. Serial number • A description of the problem • If applicable, the - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 56
PROBLEM SOLVING This page has been intentionally left blank. 46 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 57
chapter provides the product and media specifications for the XES Synergix 8850 Printer. It also provides the space requirements for normal operation after product installation /hour Standard catch tray Optional on-line folder Optional Synergix Stacker XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 47 - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 58
of the installation procedure. The printer is not sensitive to the AC power service frequency and can operate at either assured at this power service. Portrait N/A B = 13 C = 10 D = 7 E = 5 The table below shows maximum print engine throughput 10 N/A 48 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 59
) each Standard manual bypass for cut sheets Manual cut sheet feed: Width - 11 to 36 inches (279 to 914 mm) Minimum length - 8-1/2 inches (216 mm) Minimum: Manual cut sheet feed (portrait) - 8-1/2 x 11 inches (216 x 279 mm) Roll feed (landscape) - 11 x 8-1/2 inches (279 x 216 mm) Maximum: Manual - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 60
requirements The illustration below shows the space requirements for normal operation of the printer after installation. The " (3277 mm) NOTE: Once installed, this machine is not considered movable. If moved, re-leveling of the machine will be required. 50 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL - Xerox 850DX | Xerox Wide Format 8850 Operator Manual - Page 61
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XES Synergix
8850 Printer
Operator Manual
701P36587
July 2001