Xerox 8860DN User Guide

Xerox 8860DN - Phaser Color Solid Ink Printer Manual

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  • Xerox 8860DN | User Guide - Page 1
    Phaser® 8560/8860 printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support
  • Xerox 8860DN | User Guide - Page 2
    or other countries. Microsoft®, Vista™, Windows®, and Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other countries. Novell®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks of Novell, Incorporated in
  • Xerox 8860DN | User Guide - Page 3
    the Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.3 and Higher 2-11 Phaser® 8560/8860 Printer i
  • Xerox 8860DN | User Guide - Page 4
    Can Damage Your Printer 3-4 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-5 Loading Paper 3-9 Loading Paper in Tray 1 3-9 Using Manual Feed 3-16 Loading Paper in Tray 2, 3, or 4 3-17 Selecting Printing Options 3-22 Selecting Printing Preferences (Windows 3-22 Selecting
  • Xerox 8860DN | User Guide - Page 5
    Clearing Paper Jams 6-2 Jam at the Exit 6-2 Jam at the Front Cover 6-7 Jam at the Trays 6-12 Getting Help 6-17 Control Panel Messages 6-17 PrintingScout Alerts 6-18 PhaserSMART Technical Support 6-18 Online Support Assistant 6-18 Web Links 6-19 A User Safety Index Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 6
    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-10 Phaser® 8560/8860 Printer 1-1
  • Xerox 8860DN | User Guide - Page 7
    4) 2. Optional 525-Sheet Feeder (Tray 3) 3. Standard 525-Sheet Tray 2 4. 100-Sheet Tray 1 5. Control panel 6. Exit cover release 7. Front cover release 8. Exit cover 9. Ink loader/Top cover 10. Legal/A4 output tray extension 11. Interface cover 12. Side door 8860p-044 Phaser® 8560/8860 Printer 1-2
  • Xerox 8860DN | User Guide - Page 8
    View 1 Parts of the Printer 2 34 5 6 7 1. Maintenance kit 2. Waste tray 3. Power cord connection 4. Power switch 5. USB connection 6. Configuration card 7. Ethernet 10/100 Base-Tx connection Rear View 8860p-045 1. Optional hard drive 2. Two RAM slots 2 1 8860p-046 Phaser® 8560/8860 Printer 1-3
  • Xerox 8860DN | User Guide - Page 9
    ■ Enhanced: 16 ppm ■ High-Resolution/Photo: 10 ppm ■ Maximum print speed for PCL Print-Quality Modes: ■ 300 x 600 dpi: 16 ppm ■ 600 x 600 dpi: 8 ppm ■ Fonts: PostScript and PCL ■ Tray 1 and Tray 2: All Phaser 8560/8860 printers ■ Connection: USB, Ethernet 10/100 Base-Tx Phaser® 8560/8860 Printer 1-4
  • Xerox 8860DN | User Guide - Page 10
    No* Yes Yes No* 8560DX 512 Yes Yes Yes Yes Phaser 8860 Printer Printer Configuration 8860 Memory (MB) 256 Productivity Kit (with Hard Drive) No* Automatic 2-Sided Printing Yes 525-Sheet Feeder (Tray 3) No* 525-Sheet Feeder (Tray 4) No* *This option can be purchased separately for this
  • Xerox 8860DN | User Guide - Page 11
    example, Printing, Ready to Print), printer errors, and warnings. ■ Prompts you to load paper, order and replace supplies, and clear jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change printer and network settings. Phaser® 8560/8860 Printer 1-6
  • Xerox 8860DN | User Guide - Page 12
    Control Panel Layout 1 35 8 Phaser 8860 READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting Control Panel 2 46 7 8860p-048 1. Status Indicator LED: 4. Back button Green: Printer is ready to print. Returns to the previous menu item. Yellow: Warning
  • Xerox 8860DN | User Guide - Page 13
    demonstrate different printer functions. To print sample pages: 1. On the control panel, select Information, and then press the OK button. 2. Select Sample Pages, and then press the OK button. 3. Select the desired sample page, and then press the OK button to print. Phaser® 8560/8860 Printer 1-8
  • Xerox 8860DN | User Guide - Page 14
    , and then press the OK button. 3. Select either PANTONE Color Sampler Pages, CMYK Sampler Pages, or RGB Sampler Pages, and then press the OK button to print. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Phaser® 8560/8860 Printer 1-9
  • Xerox 8860DN | User Guide - Page 15
    Resources on page 1-10 ■ Xerox Support Centre on page 1-12 Obtain information regarding your printer and its capabilities from the following sources. Resources Phaser 8560 printer: Information Installation Guide* Quick Use Guide* User Guide (PDF) Advanced Features Guide (PDF) Quick Start Tutorials
  • Xerox 8860DN | User Guide - Page 16
    Phaser 8860 printer: More Information Information Installation Guide* Quick Use Guide* User Guide (PDF) Advanced Features Guide (PDF) Quick Start Tutorials Video Tutorials Recommended Media List Printer Management Tools Online Support Assistant PhaserSMART Technical Support Information about menu
  • Xerox 8860DN | User Guide - Page 17
    to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) Note: You can install the Xerox Support Centre utility from the Xerox Drivers and Downloads website: ■ www.xerox.com
  • Xerox 8860DN | User Guide - Page 18
    page 2-5 ■ Installing the Printer Drivers on page 2-9 ■ IPv6 on page 2-14 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport or www.xerox.com/office/8860support Phaser® 8560/8860 Printer 2-1
  • Xerox 8860DN | User Guide - Page 19
    : If the Software and Documentation CD-ROM is not available, you can download the latest driver from the Xerox Drivers and Downloads website: ■ www.xerox.com/office/8560Pdrivers (Phaser 8560 printer) ■ www.xerox.com/office/8860drivers (Phaser 8860 printer) See also: Advanced Features Guide at www
  • Xerox 8860DN | User Guide - Page 20
    one or more computers. It supports many printers and systems on an Ethernet printer to the hub with the second cable. Connect to any port on the hub except the uplink port. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 21
    . Verify that you are using the correct USB (1.x or 2.0) cable for your connection. 1. Connect one end of the USB cable to the printer and turn it on. 2. Connect the other end of the USB cable to the computer. See also: Installing the Printer Drivers on page 2-9 Phaser® 8560/8860 Printer 2-4
  • Xerox 8860DN | User Guide - Page 22
    Automatically Setting the Printer's IP Address on page 2-6 ■ Dynamic Methods of Setting the Printer's IP Address on page 2-6 ■ Manually Setting the Printer's IP Address : Online Support Assistant at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Phaser® 8560/8860 Printer 2-5
  • Xerox 8860DN | User Guide - Page 23
    printer. For further instructions, insert the Software and Documentation CD-ROM into your computer's CD-ROM drive. After the Installer launches, follow the prompts for installation. Note: For the automatic Installer to function, the printer at the bottom of the page. Phaser® 8560/8860 Printer 2-6
  • Xerox 8860DN | User Guide - Page 24
    you can manually set the IP address. Information Required for Manual IP Addressing Information Internet Protocol (IP) address of the printer Network Mask Default Router/Gateway press the OK button. 7. Enter the printer's IP address, and then press the OK button. Phaser® 8560/8860 Printer 2-7
  • Xerox 8860DN | User Guide - Page 25
    also: For the Phaser 8560 printer: Advanced Features Guide at www.xerox.com/office/8560Psupport System Administrator Guide at www.xerox.com/office/8560Psupport For the Phaser 8860 printer: Advanced Features Guide at www.xerox.com/office/8860support System Administrator Guide at www.xerox.com/office
  • Xerox 8860DN | User Guide - Page 26
    10.3 and higher) operating system. This driver enables printing from a UNIX operating system. * Go to the Xerox Drivers and Downloads website for the latest printer drivers: ■ www.xerox.com/office/8560Pdrivers (Phaser 8560 printer) ■ www.xerox.com/office/8860drivers (Phaser 8860 printer) Phaser
  • Xerox 8860DN | User Guide - Page 27
    language from the list. 3. Select Install Printer Driver. 4. Select the installation method you want to use, and then follow the onscreen instructions. See also: For the Phaser 8560 printer: Advanced Features Guide at www.xerox.com/office/8560Psupport Online Support Assistant at www.xerox.com/office
  • Xerox 8860DN | User Guide - Page 28
    Online Support Assistant at www.xerox.com/office/8560Psupport For the Phaser 8860 printer: Advanced Features Guide at www.xerox.com/office/8860support Online Support Assistant at www.xerox.com/office/8860support USB Connection To install the printer driver from the Software and Documentation
  • Xerox 8860DN | User Guide - Page 29
    printer from the Print Using drop-down list, go to Step 6. 6. Select Xerox from the list of manufacturers in the lower drop-down menu. 7. Select the appropriate printer from the list of available printers. 8. Click the Add button. USB Connection To install the printer driver from the Software
  • Xerox 8860DN | User Guide - Page 30
    Installing the Printer Drivers 8. Click the Add button. The printer is displayed as an available printer in the Printer Setup Utility. Phaser® 8560/8860 Printer 2-13
  • Xerox 8860DN | User Guide - Page 31
    Manual Address Assignment on page 2-18 ■ Address Precedence on page 2-19 Enabling IPv6 IPv6 can be enabled or disabled independently of IPv4. Note: If you disable both IPv4 and IPv6, you will lose your connection to the printer. For information on restoring the default TCP/IP settings, see Resetting
  • Xerox 8860DN | User Guide - Page 32
    panel to reset the TCP/IP configuration to the default settings: 1. Select Printer Setup, and then press the OK button. 2. Select Connection Setup, and then press the OK button. 3. Select Reset Connection ID. 7. Click the Save Changes button at the bottom of the page. Phaser® 8560/8860 Printer 2-15
  • Xerox 8860DN | User Guide - Page 33
    of router-supplied prefixes is enabled by default. To enable/disable automatic address assignment, use one of the following options: ■ The printer's control panel ■ CentreWare IS Enabling/Disabling prefixes. 7. Click the Save Changes button at the bottom of the page. Phaser® 8560/8860 Printer 2-16
  • Xerox 8860DN | User Guide - Page 34
    according to values in a router advertisement. This is the default setting. ■ Always, for all configuration options (stateful) - attempted, and router flags related to how to perform DHCP will be ignored. Configuration options are accepted if DHCPv6 is successful . Phaser® 8560/8860 Printer 2-17
  • Xerox 8860DN | User Guide - Page 35
    . The default prefix length is 64. To manually set the IPv6 address, use one of the following options: ■ The printer's control Manual Address Assignment field, select Use this address, and then type the address. 7. Click the Save Changes button at the bottom of the page. Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 36
    be set to either an IPv6 or IPv4 address when both types are available. IPv6 is the default setting. Address Precedence can only be set in CentreWare IS. Using CentreWare IS To set address precedence option. 7. Click the Save Changes button at the bottom of the page. Phaser® 8560/8860 Printer 2-19
  • Xerox 8860DN | User Guide - Page 37
    on page 3-22 ■ Printing on Both Sides of the Paper on page 3-27 ■ Printing on Specialty Media on page 3-31 ■ Creating Custom Paper Types on page 3-61 See also: Using paper trays video tutorials at www.xerox.com/office/8560Psupport or www.xerox.com/office/8860support Phaser® 8560/8860 Printer 3-1
  • Xerox 8860DN | User Guide - Page 38
    Print dialog box, and then select printing options in the printer driver. 4. Send the job to the printer from the software application's Print dialog box. See also: Loading Paper on page 3-9 Selecting Printing Options on page 3-22 Printing on Specialty Media on page 3-31 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 39
    ■ Supported Paper Sizes and Weights on page 3-5 Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 8560/8860 printer. They
  • Xerox 8860DN | User Guide - Page 40
    Supported Paper and Media Paper Usage Guidelines The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: ■ Use only recommended Xerox transparencies; print quality may vary with other
  • Xerox 8860DN | User Guide - Page 41
    3. Select Paper Tips, and then press the OK button to print. See also: For the Phaser 8560 printer: Recommended Media List (United States) Recommended Media List (Europe) For the Phaser 8860 printer: Recommended Media List (United States) Recommended Media List (Europe) Phaser® 8560/8860 Printer 3-5
  • Xerox 8860DN | User Guide - Page 42
    Sizes and Weights for Tray 1 Supported Paper and Media 8860p-008 Tray 1 Paper 60-220 g/m2 (16-40 lb. Bond, 50-80 lb. Cover) Index Card Statement Executive Letter 3.0 x 5.0 in. 5.5 x 8.5 in. 7.25 x 10.5 in. 8.5 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm Phaser® 8560/8860 Printer 3-6
  • Xerox 8860DN | User Guide - Page 43
    Supported Paper and Media Tray 1 Paper (Continued) Monarch #10 Commercial A7 Baronial (#5 ½) #6 ¾ 6 x 9 DL C5 Choukei 3 Gou Choukei 4 Gou 3.87 x 7.5 5 mm on the side, 15 mm on the top and bottom: Monarch #10 Commercial A7 Baronial (#5 ½) #6 ¾ Choukei 3 Gou Choukei 4 Gou ■ 5 mm on the side, 15 mm on
  • Xerox 8860DN | User Guide - Page 44
    Supported Paper and Media Supported Paper Sizes and Weights for Tray 2, 3, or 4 8860p-005 Tray 2, 3, or 4 Paper 60-120 g/m2 (16-32 lb. Bond) Statement 5.5 x 8.5 in. Executive 7.25 x 10.5 in. Letter 8.5 x 11.0 in. US Folio 8.5 x 13.0 in. Legal 8.5 x 14.0 in. A4 210 x 297 mm A5 148 x
  • Xerox 8860DN | User Guide - Page 45
    Media on page 3-31 Note: If you change the paper in Tray 1, select the correct paper type and size on the control panel. The media capacity for Tray 1 is: ■ 100 sheets of plain paper (20 lb. Bond) ■ 50 sheets of transparencies, glossy paper, or labels ■ 10 envelopes Phaser® 8560/8860 Printer 3-9
  • Xerox 8860DN | User Guide - Page 46
    To load paper or other media in Tray 1: 1. Pull down and out on the handle to open Tray 1. Loading Paper 2. Open the tray extension. 8860p-006 8860p-007 Phaser® 8560/8860 Printer 3-10
  • Xerox 8860DN | User Guide - Page 47
    Loading Paper 3. Insert paper, transparencies, envelopes, or specialty media into the tray. 8860p-090 ■ Single-sided printing: Insert the side to be printed facedown with the top of the page entering the printer first. 8860p-009 Phaser® 8560/8860 Printer 3-11
  • Xerox 8860DN | User Guide - Page 48
    XEROX Loading Paper ■ 2-sided printing: Insert side one faceup with the bottom of the page entering the printer first. 8860p-106 ■ Side-flap envelopes: Insert the envelopes with the flap side up and the flap toward the left side of the tray. 8860p-010 Phaser® 8560/8860 Printer 3-12
  • Xerox 8860DN | User Guide - Page 49
    the holes toward the right side of the tray. 8860p-111 Note: When using pre-punched paper, adjust the print margins to accommodate the holes. Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended. Phaser® 8560/8860 Printer 3-13
  • Xerox 8860DN | User Guide - Page 50
    Select the paper size, and then press the OK button. c. Select the paper type, and then press the OK button. See also: Supported Paper Sizes and Weights for Tray 1 on page 3-6 Printing on Specialty Media on page 3-31 Printing Custom Size Paper from Tray 1 on page 3-58 Phaser® 8560/8860 Printer 3-14
  • Xerox 8860DN | User Guide - Page 51
    the printer's control panel. To print from Tray 1, the paper size and type of your print job must match the Tray 1 paper size and type settings on the control panel. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 52
    paper for your print job. Windows To select manual feed using Windows 2000, Windows XP, Windows Server 2003, or Windows Vista: 1. In the Windows printer driver, select the Paper/Output tab. 2. Click the button to the right of the paper summary, select Select By Tray, and then select Manual Feed Tray
  • Xerox 8860DN | User Guide - Page 53
    : #10 Commercial, C5 (side-flap only), and DL ■ Transparencies ■ Specialty media (including photo paper, postcards, pre-punched paper, duradocument paper, and trifold brochures) ■ Pre-printed paper (paper already printed on one side) See also: Supported Paper Sizes and Weights for Tray 2, 3, or
  • Xerox 8860DN | User Guide - Page 54
    the tray from the printer. Loading Paper PHASER 8860p-002 2. Insert paper, transparencies, envelopes, or specialty media into the tray. ■ Single-sided printing: Insert the side to be printed faceup with the top of the page toward the front of the tray. 8860p-092 Phaser® 8560/8860 Printer 3-18
  • Xerox 8860DN | User Guide - Page 55
    the flap side down and the flap toward the left side of the tray. 8860p-109 Caution: There are separate fill lines inside the tray for envelopes and for other media. Do not load the tray above the appropriate fill line. Overloading the tray can cause jams. 8860p-113 Phaser® 8560/8860 Printer 3-19
  • Xerox 8860DN | User Guide - Page 56
    the paper loaded in the tray (if necessary). ■ Length guide: Press the sides, then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place. 8860p-107 Phaser® 8560/8860 Printer 3-20
  • Xerox 8860DN | User Guide - Page 57
    Paper Tray Setup, and then press the OK button. b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select the appropriate paper type, and then press the OK button. See also: Printing on Specialty Media on page 3-31 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 58
    select Printing Preferences or Properties. 4. Make selections on the driver tabs, and then click the OK button to save your selections. Note: For more information about Windows printer driver options, click the Help button on the printer driver tab to view the online help. Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 59
    application, access the Print dialog box. 2. Select the Phaser 8560/8860 printer and click the Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options. Note: In Windows 2000, Windows XP, Windows Server 2003, and
  • Xerox 8860DN | User Guide - Page 60
    Operating System Driver Tab Printing Options Windows Vista, Windows 2000, Windows XP, or Windows Server 2003 Paper/Output tab ■ Job Type ■ Document size, paper type, and tray selection ■ 2-sided printing ■ Print quality ■ Saved settings Color Options tab ■ Color corrections ■ Black and
  • Xerox 8860DN | User Guide - Page 61
    ■ Print (all, odd, even) ■ Color matching ■ Cover pages ■ Paper source ■ Secure prints, personal prints, personal saved prints, proof prints, saved prints, print with ■ Print quality ■ Color correction or color conversion ■ Image smoothing ■ Paper types ■ Separation pages Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 62
    ■ Print quality ■ RGB color corrections neutral grays ■ Image smoothing ■ Paper types ■ Separation pages Restrictions on Printing Your system administrator can restrict the use of the following printer features: ■ color printing ■ special job types ■ 1-sided printing ■ printing from a specific tray
  • Xerox 8860DN | User Guide - Page 63
    is available from all trays in the Phaser 8860 model and Phaser 8560DN, Phaser 8560DT, and Phaser 8560DX configurations. Before printing a 2sided document, verify that the paper is a supported size and type for the tray. ■ For a list of supported paper sizes, see Supported Paper and Media on page
  • Xerox 8860DN | User Guide - Page 64
    Edge Mac OS X, version 10.3 and higher 1. In the Print dialog box, select Layout. 2. Select Print on Both Sides. 3. Click the Binding icon that matches the edge to bind. See also: Loading Paper in Tray 1 on page 3-9 Loading Paper in Tray 2, 3, or 4 on page 3-17 Phaser® 8560/8860 Printer 3-28
  • Xerox 8860DN | User Guide - Page 65
    type on the control panel and in the printer driver. Selecting 2nd Side ensures good print quality for manual 2-sided printing. See also: Supported Paper Sizes and Weights on page 3-5 Printing Side One 1. Load paper in the tray. ■ Tray 1: Insert side one facedown with the top of the page entering
  • Xerox 8860DN | User Guide - Page 66
    2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type (depending on the tray you are using), and then press the OK button. c. Select 2nd Side, and then press the OK button. 3. In the printer driver, select 2nd Side as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860
  • Xerox 8860DN | User Guide - Page 67
    (Europe) For the Phaser 8860 printer: Recommended Media List (United States) Recommended Media List (Europe) Guidelines ■ Remove all paper before loading transparencies in the tray. ■ Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor print quality. ■ Do not
  • Xerox 8860DN | User Guide - Page 68
    Printing Transparencies from Tray 1 To print transparencies: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860p-006 8860p-007 Phaser® 8560/8860 Printer 3-32
  • Xerox 8860DN | User Guide - Page 69
    then press the OK button. b. Select the appropriate size, and then press the OK button. c. Select Transparency, and then press the OK button. 5. In the printer driver, select either Transparency as the paper type or Tray 1 as the paper source. Phaser® 8560/8860 Printer 3-33
  • Xerox 8860DN | User Guide - Page 70
    Printing Transparencies from Tray 2, 3, or 4 To print transparencies: 1. Remove the tray from the printer. Printing on Specialty Media 8860p-002 Phaser® 8560/8860 Printer 3-34
  • Xerox 8860DN | User Guide - Page 71
    2. Insert transparencies into the tray. Printing on Specialty Media 8860p-102 Note: Do not load transparencies above the paper fill line inside the tray. 8860p-103 Phaser® 8560/8860 Printer 3-35
  • Xerox 8860DN | User Guide - Page 72
    the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860p-115 Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. Phaser® 8560/8860 Printer 3-36
  • Xerox 8860DN | User Guide - Page 73
    either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select Transparency, and then press the OK button. 6. In the printer driver, select either Transparency as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860 Printer 3-37
  • Xerox 8860DN | User Guide - Page 74
    is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Phaser® 8560/8860 Printer 3-38
  • Xerox 8860DN | User Guide - Page 75
    Printing Envelopes from Tray 1 To print envelopes: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860p-006 8860p-007 Phaser® 8560/8860 Printer 3-39
  • Xerox 8860DN | User Guide - Page 76
    Printing on Specialty Media 3. Insert a maximum of 10 envelopes into the tray and adjust the paper guides to fit the envelopes: ■ Side-flap envelopes: Insert the envelopes with the flap side up and the flap of the envelopes toward the left side of the tray. 8860p-010 ■ End-flap envelopes: Fold down
  • Xerox 8860DN | User Guide - Page 77
    Arrow buttons to specify the envelope's long edge size, and then press the OK button. 7. Select Envelope, and then press the OK button. 8. In the printer driver, select either Envelope as the paper type or Tray 1 as the paper source. Phaser® 8560/8860 Printer 3-41
  • Xerox 8860DN | User Guide - Page 78
    4 To print envelopes: 1. Remove the tray from the printer. Printing on Specialty Media 8860p-002 2. Insert a maximum of 40 envelopes into the tray, flap side down with the flap toward the left side of the tray. 3. Adjust the paper guides to fit the envelopes. 8860p-109 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 79
    on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860p-117 Note: When the paper guides are adjusted correctly, there may be a small space between the envelopes and the guides. Phaser® 8560/8860 Printer 3-43
  • Xerox 8860DN | User Guide - Page 80
    . b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select Envelope and then press the OK button. 6. In the printer driver, select either Envelope as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860 Printer 3-44
  • Xerox 8860DN | User Guide - Page 81
    .com/office/8560Psupplies (Phaser 8560 printer) ■ www.xerox.com/office/8860supplies (Phaser 8860 printer) See also: Supported Paper Sizes and Weights for Tray 1 on page 3-6 Supported Paper Sizes and Weights for Tray 2, 3, or 4 on page 3-8 Guidelines ■ Do not use vinyl labels. ■ Print only on one
  • Xerox 8860DN | User Guide - Page 82
    Printing Labels from Tray 1 To print labels: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860p-006 8860p-007 Phaser® 8560/8860 Printer 3-46
  • Xerox 8860DN | User Guide - Page 83
    of labels into the tray with the side to be printed facedown and the top of the page entering the printer first. 4. Adjust the paper guides to fit the labels loaded in the tray. 8860p-110 8860p-075 5. On the control panel, press the OK button if the correct paper size and Labels are displayed
  • Xerox 8860DN | User Guide - Page 84
    from Tray 2, 3, or 4 To print labels: 1. Remove the tray from the printer. Printing on Specialty Media 8860p-002 2. Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray. 8860p-081 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 85
    on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860p-118 Note: When the paper guides are adjusted correctly, there may be a small space between the labels and the guides. Phaser® 8560/8860 Printer 3-49
  • Xerox 8860DN | User Guide - Page 86
    . b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select Labels, and then press the OK button. 6. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860 Printer 3-50
  • Xerox 8860DN | User Guide - Page 87
    be printed, one- or 2-sided, from any tray. To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560Psupplies (Phaser 8560 printer) ■ www.xerox.com/office/8860supplies (Phaser 8860 printer
  • Xerox 8860DN | User Guide - Page 88
    Printing Glossy Paper from Tray 1 To print glossy paper: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860p-006 8860p-107 Phaser® 8560/8860 Printer 3-52
  • Xerox 8860DN | User Guide - Page 89
    appropriate paper type, and then press the OK button: ■ Card Stock (Phaser 8560 printer) ■ Glossy Paper (Phaser 8860 printer) 5. In the printer driver, select the appropriate paper type or Tray 1 as the paper source. See also: Creating Custom Paper Types on page 3-61 Phaser® 8560/8860 Printer 3-53
  • Xerox 8860DN | User Guide - Page 90
    Printing Glossy Paper from Tray 2, 3, or 4 To print glossy paper: 1. Remove the tray from the printer. Printing on Specialty Media 8860p-002 2. Insert a maximum of 400 sheets of glossy paper into the tray. 8860p-003 Phaser® 8560/8860 Printer 3-54
  • Xerox 8860DN | User Guide - Page 91
    arrows on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860p-108 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 8560/8860 Printer 3-55
  • Xerox 8860DN | User Guide - Page 92
    paper type, and then press the OK button: ■ Card Stock (Phaser 8560 printer) ■ Glossy Paper (Phaser 8860 printer) 6. In the printer driver, select the appropriate paper type or the selected paper tray as the paper source. See also: Creating Custom Paper Types on page 3-61 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 93
    Weight 60-220 g/m2 (16-40 lb. Bond) (22-80 lb. Cover) Margins: 5 mm on all sides 2-Sided Printing 140-216 mm (5.5-8.5 in.) 210-356 mm (8.3-14.0 in.) 60-120 g/m2 (16-32 lb. Bond) (22-45 lb. Cover) See also: Supported Paper Sizes and Weights for Tray 1 on page 3-6 Phaser® 8560/8860 Printer 3-57
  • Xerox 8860DN | User Guide - Page 94
    Printing Custom Size Paper from Tray 1 To print custom size paper: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860p-006 8860p-007 Phaser® 8560/8860 Printer 3-58
  • Xerox 8860DN | User Guide - Page 95
    the page entering the printer first. 8860p-009 ■ 2-sided printing: Insert side one faceup with the bottom of the page entering the printer first. 8860p-106 4. Adjust the paper guides to fit the paper loaded in the tray. 5. On the control panel, press the OK button if the correct paper size and type
  • Xerox 8860DN | User Guide - Page 96
    long edge size, and then press the OK button. 8. Select the appropriate paper type, and then press the OK button. 9. In the printer driver, select Tray 1 as the paper source. Note: When you define a new custom size, it is stored in the printer so it can be used again. Up to five custom sizes can be
  • Xerox 8860DN | User Guide - Page 97
    with specific settings that you can reuse for routine print jobs, such as, monthly reports. Access these custom types in the printer driver, control panel, and CentreWare IS. To create custom paper types: 1. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field
  • Xerox 8860DN | User Guide - Page 98
    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-6 Phaser® 8560/8860 Printer 4-1
  • Xerox 8860DN | User Guide - Page 99
    : Driver settings override the control panel settings. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Selecting a Print-Quality Mode Print-quality modes available with the Phaser 8560/8860 printer include: Print-Quality Mode Fast Color
  • Xerox 8860DN | User Guide - Page 100
    , or Windows Server 2003 1. Select the Paper/Output tab. 2. Select a print-quality mode. Mac OS X, version 10.3 and higher 1. In the Print dialog box, select Image Quality from the drop-down list. 2. Select a print-quality mode from the Print Quality drop-down list. Phaser® 8560/8860 Printer 4-3
  • Xerox 8860DN | User Guide - Page 101
    gray. Uses the color correction set in the printer. The color correction can be set using either the control panel or the CentreWare software (if available). See also: Online Support Assistant at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Phaser® 8560/8860 Printer 4-4
  • Xerox 8860DN | User Guide - Page 102
    . Some of the color corrections are grouped under Office Color or Press Match. Mac OS X, version 10.3 and higher 1. In the Print dialog box, select Image Quality from the drop-down list. 2. Select the desired color correction from the Color Correction drop-down list. Phaser® 8560/8860 Printer 4-5
  • Xerox 8860DN | User Guide - Page 103
    Problems This section includes: ■ Smudges or Smears on page 4-7 ■ Random Light Stripes on page 4-8 ■ Predominate Light Stripes on page 4-9 ■ Transparency Images Are Too Light or Too Dark on page 4-10 ■ Colors Are Wrong on page 4-10 ■ PANTONE Colors Do Not Match on page 4-11 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 104
    if you print on side two of pre-printed paper, but do not select 2nd Side as the paper type. Select the 2nd Side option on the control panel and in the printer driver. See also: Manual 2-Sided Printing on page 3-29 Cleaning the Maintenance Kit Wiper Blade on page 5-12 Phaser® 8560/8860 Printer 4-7
  • Xerox 8860DN | User Guide - Page 105
    continue to display missing colors since the Light Stripes Test page ignores the Jet Substitution mode. Jet substitution only works during regular printing. See also: Online Support Assistant at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Phaser® 8560/8860 Printer 4-8
  • Xerox 8860DN | User Guide - Page 106
    cover. 3. Open the door on the right side of the printer: a. Remove the maintenance kit. b. Wipe the plastic wiper blade with a lint-free cloth. c. Replace the maintenance kit. d. Close the door. 4. If the problem continues, follow the steps for Random Light Stripes. Phaser® 8560/8860 Printer 4-9
  • Xerox 8860DN | User Guide - Page 107
    . Solution ■ See the Online Support Assistant for information about color matching at www.xerox.com/office/8560Psupport or www.xerox.com/office/8860support. ■ See the Advanced Features Guide at www.xerox.com/office/ 8560Psupport or www.xerox.com/office/8860support. Phaser® 8560/8860 Printer 4-10
  • Xerox 8860DN | User Guide - Page 108
    software allows the user to select a printer PPD file for printing a document, make sure the Phaser 8560/ 8860 printer PPD is selected. The PANTONE colors in the printer are calibrated for the printer's default halftone; overriding the printer's default halftone will change the printer's color
  • Xerox 8860DN | User Guide - Page 109
    15 ■ Moving and Repacking the Printer on page 5-17 See also: Maintenance video tutorials at www.xerox.com/office/8560Psupport or www.xerox.com/ office/8860support Replacing supplies video tutorials at www.xerox.com/office/8560Psupport or www.xerox.com/office/8860support Phaser® 8560/8860 Printer 5-1
  • Xerox 8860DN | User Guide - Page 110
    Paper Release Blade on page 5-10 ■ Cleaning the Maintenance Kit Wiper Blade on page 5-12 ■ Cleaning the Outside of the Printer on page 5-14 See also: User Safety on page A-1 Routine Maintenance Your system needs little maintenance to keep it producing quality prints. Add ink, empty the waste tray
  • Xerox 8860DN | User Guide - Page 111
    To load ink: 1. Remove paper from the output tray. Maintenance and Cleaning 2. Open the top cover. 8860p-097 8860p-128 3. Locate the ink-loading bin that is low. A label above each bin indicates the ink stick color and shape for that bin. Phaser® 8560/8860 Printer 5-3
  • Xerox 8860DN | User Guide - Page 112
    reseller or go to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560Psupplies (Phaser 8560 printer) ■ www.xerox.com/office/8860supplies (Phaser 8860 printer) Caution: Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer reliability. It is the only
  • Xerox 8860DN | User Guide - Page 113
    carefully. 8860p-035 Note: The waste tray may be locked if the printer is in a warm-up cycle or if the ink is cooling following the Eliminate Light Stripes troubleshooting routine. If the tray is locked, close the door and wait 15 minutes before repeating Steps 1 and 2. Phaser® 8560/8860 Printer 5-5
  • Xerox 8860DN | User Guide - Page 114
    . 8860p-036 Note: The waste tray must be out of the printer for more than five seconds or you will continue to receive a Waste Tray Full message on the control panel. 4. Insert the waste tray into the printer and push it completely into the waste tray slot. 8860p-068 Phaser® 8560/8860 Printer 5-6
  • Xerox 8860DN | User Guide - Page 115
    5. Close the side door. Maintenance and Cleaning 8860p-038 Caution: Do not attempt to reuse the waste ink in the printer; it can damage the printer. This damage is not covered under the printer warranty. Phaser® 8560/8860 Printer 5-7
  • Xerox 8860DN | User Guide - Page 116
    kit contains a maintenance roller that keeps the surface of the imaging drum clean and oiled. Note: Order a new maintenance kit when the the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560Psupplies (Phaser 8560 printer) ■ www.xerox.com/office/8860supplies (Phaser 8860 printer) To
  • Xerox 8860DN | User Guide - Page 117
    kit slot. 8860p-032 3. Insert the replacement maintenance kit and push it completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information. 4. Close the side door. 8860p-038 Phaser® 8560/8860 Printer 5-9
  • Xerox 8860DN | User Guide - Page 118
    Cleaning the Paper Release Blade To clean the paper release blade: 1. Open the exit cover. Maintenance and Cleaning 8860p-096 2. Lift the lower paper guide toward the front of the printer. 8860p-121 Phaser® 8560/8860 Printer 5-10
  • Xerox 8860DN | User Guide - Page 119
    and Cleaning 3. Wipe the plastic paper release blade on the lower paper guide with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol). 4. Lower the paper guide to its original position. 8860p-084 5. Close the exit cover. 8860p-080 8860p-018 Phaser® 8560/8860 Printer 5-11
  • Xerox 8860DN | User Guide - Page 120
    Cleaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink. To clean the maintenance kit wiper blade: 1. Open the side door. 8860p-034 2. Remove the maintenance kit (labeled A) from the maintenance kit slot. 8860p-032 Phaser® 8560/8860 Printer 5-12
  • Xerox 8860DN | User Guide - Page 121
    to the roller. 8860p-070 4. Insert the maintenance kit and push it completely into the maintenance kit slot. 5. Close the door. 8860p-033 8860p-038 Phaser® 8560/8860 Printer 5-13
  • Xerox 8860DN | User Guide - Page 122
    the printer using a soft, damp, cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer. Phaser® 8560/8860 Printer 5-14
  • Xerox 8860DN | User Guide - Page 123
    instructions in the package. Consumables Solid ink is the only consumable for the Phaser 8560/8860 printer. The ink shapes vary by printer so be sure to order the correct ink for your specific printer. Caution: Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer
  • Xerox 8860DN | User Guide - Page 124
    printing. The control panel displays an error message when the supply must be replaced. To order supplies, contact your local reseller or go to the Xerox Supplies website: ■ www.xerox.com/office/8560Psupplies (Phaser 8560 printer) ■ www.xerox.com/office/8860supplies (Phaser 8860 printer) Caution
  • Xerox 8860DN | User Guide - Page 125
    page A-1 in this user guide. Moving the Printer Within the Office To move the printer within the office: 1. Close the printer's door and covers. 2. Turn off the printer using the power switch located under the interface cover on the right side of the printer. 8860p-031 Phaser® 8560/8860 Printer 5-17
  • Xerox 8860DN | User Guide - Page 126
    the Printer 3. Within 10 seconds after turning off the printer, select Shut Down for Moving Printer on the control panel. Note: If you receive a Power Down Error-Head not Parked message at the control panel, the printer is not ready to be moved. If the printhead is not locked, the printer can
  • Xerox 8860DN | User Guide - Page 127
    for shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560/8860 Printer 5-19
  • Xerox 8860DN | User Guide - Page 128
    the Maintenance Kit and Waste Tray Before turning off the printer, remove the maintenance kit and waste tray: 1. Open the door on the right side of the printer. 8860p-034 2. Remove the maintenance kit (labeled A) and place it in a plastic bag for storage. 8860p-032 Phaser® 8560/8860 Printer 5-20
  • Xerox 8860DN | User Guide - Page 129
    waste tray may be hot; handle it carefully. 4. Empty the waste, and then place the tray in a plastic bag for storage. 8860p-036 Caution: Shipping the printer with the maintenance kit and waste tray installed can damage the printer. 5. Close the printer's door and covers. Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 130
    -030 2. Within 10 seconds after turning off the printer, select Shut Down for Moving Printer on the control panel. Caution: If you receive a Power Down Error-Head not Parked message at the control panel, the printer is not ready to be moved. If the printhead is not locked, the printer can be damaged
  • Xerox 8860DN | User Guide - Page 131
    position. When the flag is raised, the printhead is locked. 8860p-099 4. Wait for the printer to complete the cool-down period for the ink to solidify. The printer shuts down when it is cool enough to move. 5. Unplug the printer after the cool-down cycle is complete. Phaser® 8560/8860 Printer 5-23
  • Xerox 8860DN | User Guide - Page 132
    for shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560/8860 Printer 5-24
  • Xerox 8860DN | User Guide - Page 133
    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-17 See also: Troubleshooting video tutorials at www.xerox.com/office/8560Psupport or www.xerox.com/office/8860support User Safety on page A-1 Phaser® 8560/8860 Printer 6-1
  • Xerox 8860DN | User Guide - Page 134
    at the Trays on page 6-12 See also: User Safety on page A-1 Jam at the Exit To clear a jam at the exit: 1. Open the exit cover. Clearing Paper Jams 8860p-016 2. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8860p-017 Phaser® 8560/8860 Printer 6-2
  • Xerox 8860DN | User Guide - Page 135
    3. If you did not find paper in Step 2, lift the paper guides. Clearing Paper Jams 2 1 4. Remove any jammed paper. 8860p-042 5. Close the exit cover. 8860p-065 8860p-018 Phaser® 8560/8860 Printer 6-3
  • Xerox 8860DN | User Guide - Page 136
    Paper Jams 6. If you did not find paper in the previous steps, follow these steps: a. Pull up the latch on the front of the printer to open the front cover. 8860p-012 b. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8860p-020 Phaser® 8560/8860 Printer
  • Xerox 8860DN | User Guide - Page 137
    c. Close the front cover. Clearing Paper Jams 8860p-014 7. If you did not find jammed paper in the previous steps, follow these steps: a. Pull all the trays completely out of the printer. 8860p-028 Phaser® 8560/8860 Printer 6-5
  • Xerox 8860DN | User Guide - Page 138
    Clearing Paper Jams b. Remove any jammed paper from inside the tray slot. Confirm that all paper fragments are removed. 8860p-024 c. Replace all trays and push each one completely into the printer. 8860p-005 Phaser® 8560/8860 Printer 6-6
  • Xerox 8860DN | User Guide - Page 139
    Clearing Paper Jams Jam at the Front Cover To clear a jam at the front cover: 1. Pull up the latch on the front of the printer to open the front cover. 8860p-012 2. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8860p-020 Phaser® 8560/8860 Printer 6-7
  • Xerox 8860DN | User Guide - Page 140
    3. Close the front cover. Clearing Paper Jams 8860p-014 4. If you did not find paper in the previous steps, follow these steps: a. Open the exit cover. 8860p-016 Phaser® 8560/8860 Printer 6-8
  • Xerox 8860DN | User Guide - Page 141
    Clearing Paper Jams b. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. c. Lift the paper guides. 8860p-017 2 1 d. Remove jammed paper. 8860p-042 8860p-065 Phaser® 8560/8860 Printer 6-9
  • Xerox 8860DN | User Guide - Page 142
    e. Close the exit cover. Clearing Paper Jams 8860p-018 5. If you did not find jammed paper in the previous steps, follow these steps: a. Pull all the trays completely out of the printer. 8860p-028 Phaser® 8560/8860 Printer 6-10
  • Xerox 8860DN | User Guide - Page 143
    inside the tray slot. Confirm that all paper fragments are removed. 8860p-024 c. Replace all trays and push each one completely into the printer. 8860p-005 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8560/8860 Printer 6-11
  • Xerox 8860DN | User Guide - Page 144
    Clearing Paper Jams Jam at the Trays To clear a jam from the tray specified on the control panel: 1. Pull the tray specified on the control panel completely out of the printer. 2. Remove the top sheet from the tray. 8860p-002 8860p-022 Phaser® 8560/8860 Printer 6-12
  • Xerox 8860DN | User Guide - Page 145
    arrows on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860p-108 Note: When the paper guides are correctly adjusted, there may be a small space between the paper and the guides. Phaser® 8560/8860 Printer 6-13
  • Xerox 8860DN | User Guide - Page 146
    Clearing Paper Jams 4. Remove jammed paper inside the tray slot. Confirm that all paper fragments are removed. 8860p-024 5. Insert the tray into the tray slot and push it completely into the printer. 8860p-005 Phaser® 8560/8860 Printer 6-14
  • Xerox 8860DN | User Guide - Page 147
    Clearing Paper Jams 6. If you did not find jammed paper in the previous steps, follow these steps: a. Pull up the latch on the front of the printer to open the front cover. 8860p-012 b. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8860p-020 Phaser®
  • Xerox 8860DN | User Guide - Page 148
    c. Close the front cover. Clearing Paper Jams 8860p-014 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8560/8860 Printer 6-16
  • Xerox 8860DN | User Guide - Page 149
    produce and maintain print quality. See also: Xerox Support Centre on page 1-12 Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases
  • Xerox 8860DN | User Guide - Page 150
    instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, media jams, software installation, and much more. To access the Online Support Assistant, go to the Xerox Support website for your printer: ■ www.xerox.com/office/8560Psupport (Phaser
  • Xerox 8860DN | User Guide - Page 151
    Phaser 8560 Printer Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions: Technical support information for your printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads
  • Xerox 8860DN | User Guide - Page 152
    Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions: Technical support information for your printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, video tutorials
  • Xerox 8860DN | User Guide - Page 153
    to prevent overheating of the printer. ■ Do not drop paper clips or staples into the printer. Warning: Do not push objects into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Phaser® 8560/8860 Printer A-1
  • Xerox 8860DN | User Guide - Page 154
    service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 8560/8860 Printer A-2
  • Xerox 8860DN | User Guide - Page 155
    of 10 percent to 80 percent. ■ Place the printer in an area where there is adequate space for ventilation, operation, and servicing. ■ Do not place the printer on a carpeted floor. Airborne carpet fibers can be pulled into the printer and cause print-quality problems. ■ Do not place the printer near
  • Xerox 8860DN | User Guide - Page 156
    from the exit and feed rollers. ■ Do not remove the paper source tray that you select in either the printer driver or control panel. ■ Do not open the doors when the printer is printing. ■ Do not move the printer when it is printing. Printer Supplies ■ Use the supplies specifically designed for your
  • Xerox 8860DN | User Guide - Page 157
    the ink to solidify. ■ Always turn off the printer using the power switch, located under the interface cover on the right side of the printer. Unplug all cables and cords. Never turn off the printer by pulling the power cord or using a power-strip with an on/off switch. 8860p-030 Phaser® 8560/8860
  • Xerox 8860DN | User Guide - Page 158
    for shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560/8860 Printer A-6
  • Xerox 8860DN | User Guide - Page 159
    a particular component). See the manual(s) for information. Avoid pinching fingers in the printer. Use caution to avoid personal injury. Hot surface on or in the printer. Use caution to avoid personal may apply. Please see www.dtsc.ca.gov/hazardouswaste/perchlorate. Phaser® 8560/8860 Printer A-7
  • Xerox 8860DN | User Guide - Page 160
    adjusting color, 4-4 Advanced Features Guide, 1-10 AutoIP dynamically setting the printer's IP address, 2-6 manually setting the printer's IP address, 2-7 automatic color correction, 4-4 automatically setting the printer's IP address, 2-6 available printer drivers, 2-9 B basic printing, 3-2 binding
  • Xerox 8860DN | User Guide - Page 161
    size paper, 3-9, 3-57, 3-61 printing from Tray 1, 3-58 supported for Tray 1, 3-57 D default router/gateway address, 2-6 DHCP enabled by default on Phaser printers, 2-6 manually setting the printer's IP address, 2-7 setting the printer's IP address dynamically, 2-6 drivers available, 2-9 installing
  • Xerox 8860DN | User Guide - Page 162
    3-25 Printer Features, 3-25 PostScript driver settings, 3-25 selecting manual feed, 3-16 selecting printing options for an individual job, 3-25 Xerox Support Centre, 1-12 Macintosh OS X version 10.3 Bonjour connection, 2-11 printer drivers, 2-11 USB connection, 2-11 Phaser® 8560/8860 Printer Index
  • Xerox 8860DN | User Guide - Page 163
    , 2-2 TCP/IP and IP addresses, 2-5 O Office Color color correction, 4-4 Online Support Assistant, 1-10 operating systems printer drivers, 2-9 operational safety, A-3 options additional trays, 1-5 hard drive, 1-5 memory, 1-5 printing, 3-22 ordering supplies, 5-15 Phaser® 8560/8860 Printer Index-4
  • Xerox 8860DN | User Guide - Page 164
    correction, 4-4 print adjusting color, 4-4 colors wrong, 4-10 light stripes, 4-9 smudges or smears, 4-7 print quality jet substitution mode, 4-8 modes, 4-2 PANTONE colors do not match, 4-11 problems solving, 4-6 selecting mode in supported driver, 4-2 print speed (pages per minute), 1-4 printer
  • Xerox 8860DN | User Guide - Page 165
    , 2-9 Printer Features, 3-25 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-12 printhead, 5-22 printing Advanced tab, 3-23 basics, 3-2 binding edge options, 3-28 card stock, 3-17 cleaning, 5-2 Color Options tab, 3-23 colored paper, 3-9 custom size paper, 3-9, 3-57 duradocument paper
  • Xerox 8860DN | User Guide - Page 166
    panel message, 5-16 ordering, 5-15 printer, A-4 recycling, 5-16 when to order, 5-16 Support Centre, 1-12 supported paper and media, 3-3, 3-27 supported paper sizes and weights, 3-5 printing the Paper Tips page, 3-5 Tray 1, 3-6 Trays 2-4, 3-8 SWOP Press color correction, 4-4 symbols marked on product
  • Xerox 8860DN | User Guide - Page 167
    , 3-23 Color Options tab, 3-23 Layout/Watermark tab, 3-23 Paper/Output tab, 3-23 install printer drivers for Windows 2000 or later, 2-10 printing options, 3-24 selecting manual feed, 3-16 selecting printing options for an individual job, 3-23 selecting printing preferences, 3-22 Xerox Support Centre
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