Xerox m940 User Guide

Xerox m940 - WorkCentre Color Inkjet Manual

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  • Xerox m940 | User Guide - Page 1
    User Guide 701P35371 WorkCentre M940 WorkCentre M950
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    statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc. Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the
  • Xerox m940 | User Guide - Page 3
    Table of Contents USER GUIDE 1. BASIC INFORMATION M940 - M950 WorkCentre Components 1-1 Connections 1-2 Control Panel 1-3 M940 - M950 WorkCentre Components 1-6 Software Components 1-7 Xerox ControlCentre 2.0 - WorkCentre Status Bar 1-9 2. COPYING Copying 2-1 Copying 2-2 Using the
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    Printing Envelopes 3-4 Printing Single Envelope 3-4 Printing Several Envelopes 3-5 Printing Iron-On Transfers 3-6 Printing Labels 3-7 Printing Photographs 3-8 Printing Transparencies 3-9 Printing Banners 3-10 4. CUSTOMIZING YOUR WORKCENTRE Customizing your WorkCentre User Guide iv
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    8-7 Copier/Printer Problems 8-8 Scanner Problems 8-11 Scanner Problems 8-12 Error Codes 8-13 Error Codes 8-14 9. General Information General Information 9-1 Service and Support 9-2 Ordering Supplies 9-3 Ink Cartridge/Print Head Re-Order Numbers 9-3 Safety 9-7 User Guide v
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    User Guide vi
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    e r O n e 1z M940 - M950 WorkCentre Components 1. CD, Getting Started guide, User Guide, and Warranty Card (in most countries) 2. WorkCentre Control Panel BASIC INFORMATION 1 2 3 - + 4 Y104 Black Magenta Yellow Cyan DOCU PRINT M Series WORK CENTRE M Series Ink Cartridges Catouche d'Encre
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    wall outlet, as the WorkCentre requires a small amount of power to prevent the ink in the nozzles from printing envelopes or card stock. 1 2 Paper Thickness Knob The paper thickness knob allows you to choose envelope or paper printing. An envelope icon indicates the setting for envelope printing
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    CONTROL PANEL Control Panel 1 2 3 4 5 - + 7 9 11 13 14 15 6 8 10 12 1.Paper Setup: Select paper type and size 2. Lighten/Darken: Adjust lightness/darkness and color intensity 3. Display: Shows messages 4. Menu/Exit: Enter or exit the menu 1 5. Clear/Stop: Clear or stop 6.
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    Lights when error occurs 12. Select button: Select options 13. Copy Quantity: Select copy quantity 14. Start: Starts scanning or copying 15. Power: Turns WorkCentre on and off, however, a residual amount of power is always on, as the WorkCentre requires a small amount of power to prevent the ink in
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    CONTROL PANEL Paper Tray The paper tray is inserted into the lower portion of the WorkCentre. Output Tray The output tray rests on top of the paper tray and slides into the WorkCentre. 1 Output Tray Extension The output tray extension pulls out and flips up. U s e r G u i d e 1.5
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    M940 - M950 WORKCENTRE COMPONENTS M940 - M950 WorkCentre Components Bypass Tray The bypass tray is located on the back of the WorkCentre. To use the bypass tray, flip it down. The bypass tray is used for loading a variety of media, including envelopes, banner paper, and transparencies. Rear
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    SOFTWARE COMPONENTS Software Components ControlCentre 2.0: • Pagis PRO 3.0 : The latest version of Pagis customized for the M940/950 Fax from your desk with your PC's assistance. Smith Micro is integrated into Xerox ControlCentre, so Faxing is as simple as scanning your document and dragging it to
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    COMPONENTS Note: To use your WorkCentre as a scanner, the WorkCentre TWAIN Scanner driver must be installed on your PC during print driver installation and you must have a TWAINcompliant software application (for example, ScanSoft Pagis Pro, MS Word, or MGI PhotoSuite). • MGI PhotoSuite: Photo
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    Xerox ControlCentre 2.0 - WorkCentre Status Bar Open the WorkCentre Status Bar by selecting Start>Programs>Xerox ControlCentre2.0>Status Bar or by clicking the Xerox ControlCentre 2.0 - Pagis Inbox. 1. Select the ink level to display the Status/Maintenance window. 2. The display window shows error
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    XEROX CONTROLCENTRE 2.0 - WORKCENTRE 1.10 U s e r G u i d e
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    COPYING C h a p t e r T w o 233 COPYING Copying This chapter contains the following information: • Copying • Using the Set Document Feeder (M950 2 only) • Optimizing copy appearance U s e r G u i d e 2.1
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    COPYING Copying 1 Open the top. 2 Place your original face-down on the document glass. 2.2 U s e r G u i d e 3 Close the top. Press the desired copy options (such as copy quantity or paper type) from the Control Panel. When you have finished making your selections, press Start to copy. To
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    USING THE SET DOCUMENT FEEDER (M950 ONLY) Using the Set Document Feeder (M950 only) Load your original face-down in the Set Document feeder. 1 Adjust the side guide. 2 Press the Start button. 3 Copy Color Select either B & W or Color on the left side of the control panel. Copy Quality Select
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    PAPER SETUP Note: When copying on card stock, remember to change the knob on the right side of the WorkCentre from the plain paper setting to the envelope setting, which handles thicker paper stock. If you do not change the paper type setting to card
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    LIGHTEN/DARKEN Lighten/Darken The Lighten/Darken button allows you to adjust lightness/darkness for black and white and color copies as well as adjust the color intensity when you make color copies. To adjust the lightness or darkness, press the Lighten/Darken button. 1 - + Use the Up/Down
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    the size, press the Reduce/Enlarge 1 button. Note: AutoFit, Poster, and Repeat Image are not available when using the Set Document Feeder (WorkCentre M950). - + Use the Up/Down Navigator 2 buttons to scroll through the options. When the option you want displays, press Select. Use the Right
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    (400%) Poster (400%) Prescans the image, then divides and prints image in sections to create a poster. Repeat Image (100%) page size. Legal size paper can only be copied using the Set Document Feeder on the WorkCentre M950. A4 to Letter (95%) A4 to B5 (86%) Reduces page size. 5.5 x 8.5
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    SELECT BUTTON Select Button The Select button allows you to choose options when they appear in the display window. Menu/Exit The Menu/Exit button allows you to browse through menu items. You must use the Select button to add menu items. Copy Quantity Buttons The Copy Quantity button allows you
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    PRINTING C h a p t e r T h333 r e e PRINTING Printing This chapter contains the following information: • Printing documents from your PC • Printing cards 3 • Printing envelopes • Printing iron-on transfer • Printing labels • Printing photographs • Printing transparencies • Printing
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    Document As: - Brilliant Color - Photos, graphics, and text - Greyscale - Black and white • Paper size: Choose the size of the paper you want to print on. • Paper source: Choose either Tray 1 or the Bypass tray (a flip tray located on the back of the machine) • Paper type: Choose the type of
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    WorkCentre to print index cards, postcards, and birthday cards. Choose any card size in the Paper Size Selection menu or use the Custom selection to print Note: The minimum card size you can print is 3 inches x 5 inches or 76.2mm x 127mm. Adjust the guides snugly against the cards. 2 On the
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    Envelopes There are two methods you can use for printing envelopes: • For printing a single envelope use the Bypass Tray on the back of the machine. • For printing several envelopes use the Paper Tray (instructions on next page). Printing Single Envelope 1 On the right side of the machine
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    flap of the envelope pointing toward the left 2 side. Adjust the guides snugly against the envelopes. 3 On the right side of the machine position the Paper Thickness Knob to envelope. 4 Open your document and select File > Print, click on the Properties button, then the Paper/Output 5 tab
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    down, in the Paper Tray. 2 Adjust the guides snugly against the iron-on transfer paper. 3 Open the document you want Print. 4 Click on the Properties button, then the Paper/ Output tab, then select Iron-on transfer in the Paper Type list box. 5 Click OK to print. Refer to the instructions
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    You can use your WorkCentre to print sheets of labels. Use only US letter or A4-sized labels. For best results use labels that are specifically designed for ink jet machines. Fan the edges of the label sheets to separate them. 1 Remove any other paper in the Paper Tray and load up to
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    any other media and place the paper in the Paper Tray with the glossy side down. 2 After you open your document and select File: Print, click on the Properties button, then the Paper/Output tab, and select Photo Quality Glossy Paper in the Paper Type list box. Brilliant Color automatically
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    facing either way. Adjust the guides snugly against the transparencies. 2 After you open your document and select File: Print, click on the Properties button, then click 3 on the Paper/Output tab, and select Ink jet transparency in the Paper type list box. In the Print Quality list box select
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    the bypass tray. 1 After you open your document and select File: Print, click on the Properties button, then the Paper/Output tab, then select select Bypass Tray. 2 Tear off the number of sheets you will need to print your banner (5 maximum). 3 Tear off the perforated edges and fan the stack
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    This chapter contains the following information: • Customizing copier features • Selecting WorkCentre display window language • Selecting paper default • Selecting program timeout • Selecting sleep mode • Customizing print features on your PC • Customizing scan features • Setting a preset for
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    ControlCentre on your PC, by selecting Start>Programs>Xerox ControlCentre>Status Bar and clicking the Settings>System Defaults button. Customizing Copier Features You can customize and save the following copier features: Selecting WorkCentre Display Window Language Press the Menu/Exit 1 button
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    the required paper size displays. 3 Press the Select button. 4 Selecting Program Timeout You can select the amount of time the WorkCentre delays before returing to defaults. Press the Menu/Exit button. 1 4 - + Press the down Navigator button until option "5. Program Timeout" displays
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    3 the desired time displays. + button until Press the Select 4 button. Learning How to Customize Print Features on Your PC Select Start>Settings>Printers. 1 Right-click on the Xerox WorkCentre M940 - 2 M950 icon. Left-click on Properties. Select the Paper/Output tab. Select the Help 3 button to
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    CUSTOMIZING SCAN FEATURES Customizing Scan Features Your WorkCentre is set up with five presets. A preset is a previously saved setting that allows you fax. Note: How to scan using a preset is covered in chapter 5 of this guide, "Scanning." How to fax using a preset is covered in chapter 6 of this
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    ControlCentre>Status Bar. The Xerox ControlCentre - WorkCentre Status Bar window displays. Select the Settings button. Select Scan Presets. 2 Under "Step 1," select Preset 3 from the list box. Note: If you select"Automatically start scanning," and a preset, the scanner automatically scans and opens
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    PhotoSuite • Scanning using MS Word • Scanning using PhotoShop . SCANNING 5 Note: To use your WorkCentre as a scanner, the WorkCentre TWAIN Scanner driver must be installed on your PC during print driver installation and you must have a TWAIN-compliant application (for example, ScanSoft Pagis Pro
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    The scan appears in the Pagis Scan Tool - Scanner window. Note: For more information about using the If you want to scan more pages, click More 5 Pages. When finished, click Save. ControlCentre - Pagis Inbox, in the WorkCentre - Pagis Inbox, select Help>Pagis User's Guide. 5.2 U s e r G u i d e
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    the email application and release the left mouse button. The Choose Profile 2 window displays. Click OK. The email Pagis XIF File window displays. Note: This information can be automated by setting a preset. See chapter 4 of this guide, "Customizing your WorkCentre." Select the format to send the
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    Xerox ControlCentre - Pagis Inbox icon 2 from your PC window. In the Xerox ControlCentre - Pagis Inbox, select 3 the Scan icon. The Pagis Scan Tool - Scanner Scan to scan the document. If the scanner 6 does not scan, see the Troubleshooting chapter of this guide. If you want to scan more pages,
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    instructions Xerox WorkCentre M940-M950 Scanner window, in the Basic tab, in the "Scan as" list 4 box, select True Color (24-bit), Greyscale (8- bit), or Black and White (1-bit). In the "Resolution" list box, select a resolution. The lowest resolution is 100 dpi and the highest is 5 1200 dpi
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    the Xerox WorkCentre M940-M950 4 scanner. In the Xerox WorkCentre M940-M950 Scanner 5 window, in the Basic tab, in the "Scan as" list box, select True Color (24-bit), Greyscale (8bit), or Black and White (1-bit). In the "Resolution" list box, select a resolution. 6 The lowest resolution is 100 dpi
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    WorkCentre M940-M950 scanner. 4 In the Xerox WorkCentre M940-M950 Scanner window, in the Basic tab, in the "Scan as" list 5 box, select True Color (24-bit), Greyscale (8- bit), or Black and White (1-bit). In the "Resolution" list box, select a resolution. The lowest resolution is 100 dpi
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    SCANNING USING ADOBE PHOTOSHOP 5.8 U s e r G u i d e
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    FAXING FROM YOUR PC C h a p t e r S i x 633 FAXING Faxing from your PC This chapter contains the following information: • Faxing using preset 2 • Faxing using ControlCentre - Pagis Inbox 6 . U s e r G u i d e 6.1
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    presets is covered in chapter 4 of this guide, "Customizing your WorkCentre." Faxing Using Preset 2 Your WorkCentre is set up with fax as a factory default setting for sending Faxes from your PC modem using the WorkCentre - QuickLink III PC Fax. This fax software uses the modem on your PC to send
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    III. Faxing From ControlCentre - Pagis Inbox Place your original face-down on the document glass. 1 Select the Xerox ControlCentre - Pagis Inbox icon from your PC window. 32 In the WorkCentre - Pagis window, select the Fax button on the left side. The Pagis Scan Tool - Fax 3 6 displays
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    FAXING FROM CONTROLCENTRE - PAGIS INBOX Select Send Fax to fill out information regarding 7 your fax. Select Fax to send your fax or use the 8 Help>Contents button to find more information about using WorkCentre - QuickFax III. 6.4 U s e r G u i d e
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    MAINTAINING YOUR WORKCENTRE C h a p t e r S e7 v e n MAINTENANCE Maintaining Your WorkCentre This chapter contains the following information: • Changing an ink cartridge • Cleaning the print head • Aligning the print head • Changing the print head 7 U s e r G u i d e 7.1
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    Ink Cartridge Follow this procedure to replace an ink cartridge when the WorkCentre displays the message, "Out of ink." Pull the two side latches forward and raise the WorkCentre cover. The ink tanks will move to the 1 center. 2 Remove the indicated color empty ink cartridge from the print head
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    CHANGING AN INK CARTRIDGE Remove the new ink cartridge from its package. Slowly peel off the foil seal from the cartridge in 3 the direction of the arrow. Caution: Do not touch the uncovered opening in the ink cartridge, as ink will get on your hands. 7 U s e r G u i d e 7.3
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    first, into the correct location on the color print head. The ink cartridges and corresponding locations are color-coded and numbered. Push the ink cartridge down until it clicks into 7 place. 8 To close the WorkCentre cover, lift up to release the support arms and push down until completely 34
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    . Select one: • Clean Print Head 1: Use for basic print head cleaning. • Clean Print Head 2: Use if the printer has been unplugged from the power outlet for a week or less. Note: The higher the number, the more ink is used for cleaning. • Clean Print Head 3: Use if the printer has been unplugged
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    ALIGNING THE PRINT HEAD Aligning the Print Head Press the Menu/Exit button. 1 Press the down Navigator button until 2 Maintenance displays. Press the Select button. Press the right Navigator button until "Align 3 PrintHead" displays. Press the Select button to print an alignment page. 4 Look over
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    CHANGING THE PRINT HEAD Changing the Print Head Remove the new print head from the plastic case. 1 Caution: Setting the print head on a hard surface may cause damage to the inkjets. 1 Lift the Print head latch up to unlock the print 2 carriage. 7 2 3 4 U s e r G u i d e 7.7
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    CHANGING THE PRINT HEAD 1 Insert the print head into the print carriage. 3 2 3 4 4 Lower the print head latch until it clicks, to lock print heads into place. 2 3 4 7.8 U s e r G u i d e
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    TROUBLESHOOTING C h a p t e r E i8 g h t Troubleshooting This chapter contains the following information: • Printing a test page • Paper feeding problems • Quality problems • Copier/Printer problems • Scanner problems • Error Problems TROUBLESHOOTING 8 U s e r G u i d e 8.1
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    PRINTING A TEST PAGE Printing a Test Page Press the Menu/Exit button in the window 1 display. 2 Press the down Navigator button until Maintenance displays. Press the Select button. Press the right Navigator button until "Print Test 3 Page" displays. 4 Press the Select button to print a test page.
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    PAPER FEEDING PROBLEMS Paper Feeding Problems Symptom Paper sticks together More than guides are adjusted snugly against the paper. • If you are printing envelopes, ensure the paper thickness knob is set to the envelope setting. • Use only transparencies specially designed for an ink jet printer.
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    Quality Problems Symptom DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/ Printed document is blank • Verify that you have an original on the document glass. Note: Do not disconnect the power cord from the wall outlet, as the WorkCentre requires a small amount of power to prevent the ink
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    you are using good quality ink jet paper. Try another type of paper. Glossy paper provides better quality. • If you are printing on photo, transparency, or iron-on paper, you may be printing on the wrong side of the paper. • The print head may need cleaning. If the test print is blank, try cleaning
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    . • Ensure the paper thickness knob on the right side of the WorkCentre is in the envelope position. • Let ink dry before handling the paper. Vertical straight lines are broken or jagged in tables, borders, and graphs • The print heads may be mis-aligned. • Press Menu/Exit on the Control Panel
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    Clean Print Head 1 displays. Press the Select button. • The ink cartridge may be running out of ink. Replace the ink 8 cartridge, following the instructions in the "Maintenance" chapter of this guide. • If printing on transparencies, try changing the fill pattern in your application software
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    COPIER/PRINTER PROBLEMS Copier/Printer Problems Symptom WorkCentre does not print Note: Switch boxes can interrupt the communication between the WorkCentre and your PC. DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/ • A paper jam has occurred. If this is the case, a message appears in the
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    do not match. Load the correct paper in the printer or change the paper size selection in the printer driver. • The printer cable may be incorrect. If not USB, the printer cable type should be IEEE 1284 - 1994 compliant. • Print head may need cleaning: • Press Menu/Exit on the Control Panel
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    / • If you do not need Best mode, change the Print Quality setting to Normal or eXpress. • Close all applications not needed to print the job. • On your PC, select: Start > Settings > Printers. Click the M940 - M950 icon with the right mouse button, select Properties, click the Details tab, and then
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    . To increase scan speed, set your computer to ECP printer mode through BIOS setting. For details on how to set WorkCentre scanner chassis is shipped 8 in the locked position. Pull the lock towards you to unlock the chassis. Scanner does not appear listed in ControlCentre Pagis-Inbox software
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    SCANNER PROBLEMS Scanner Problems Symptom The scanner does not scan DiagnosDiaDiagnosis and/or Solutiongnosis and ors Interface window, check Hide TWAIN interface (best, but may not be possible for some scanners). Select OK. • Select Next for each window that displays until the window with the
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    Scanner unit Motor hardware error. Follow instructions for *1. Unidentified operation panel. Follow instructions for *1. Motor hardware error 2 (Set Document Feeder, M960 only). Follow instructions for *1. 0032 Printer unit Carriage position error. Unplug and plug in. If this fails, call service
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    ERROR CODES Error Codes Symptom Where Error Occurs F951 Printer unit F960 RDY-bus communication Diagnosis and/or Solution Printer hardware failure. Unplug and plug in. If this fails, call service. NVM error. Unplug and plug in. If this fails, call service. 8.14 U s e r G u i d e
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    GENERAL INFORMATION C h a p t e r N9i n e General Information This chapter contains the following information: • Service and Support • Ordering Supplies • Specifications • Safety General Information 9 U s e r G u i d e 9.1
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    Service and Support If you are unable to solve a problem using this guide, do one of the following: • Access: http:/WWW.XEROX.COM • In the U.S. and Canada Call the Xerox Customer Support Center at: 1-800-TEAM XRX (1-800-832-6979) If possible, call from a telephone near your PC and the WorkCentre
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    Order Xerox WorkCentre M940-M950 supplies from your local Xerox dealer or retailer. Ink Cartridge/Print Head Re-Order Numbers Black Ink Cartridge (400 page yield) Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge High capacity black ink cartridge (700 page yield) Ink Cartridge Multi
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    INK CARTRIDGE/PRINT HEAD RE-ORDER NUMBERS 9.4 U s e r G u i d e Resolution Up to 1200 X 1200 dpi Copy Quality Modes Best, Normal, Express Color Yes Selection Full Color Legal-Size Copies M950 only SCANNER Scanner Resolution 600 x 600 dpi, 1200 dpi enhanced Bit Depth (Internal) Color: 30-
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    CARTRIDGE/PRINT HEAD RE-ORDER NUMBERS Maximum Size 8.5" x 14" / 216 x 356 mm Banner Paper Feed US letter x 5 or A4 x 5 Paper Weight 16 - 110 lbs. / 60 - 200 g/m2 Input Tray Capacity 150 sheets (20 lbs. / 75 g/m2) Output Tray Capacity 50 sheets (20 lbs. / 75 g/m2) Bypass 1 sheet SOFTWARE
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    INK CARTRIDGE/PRINT HEAD RE-ORDER NUMBERS Weight Environment: Temperature Environment: Humidity Warranty 26.4 lbx. / 12 kgs (M940) 30.8 lbs. / 14 kgs (M950) 59° - 86° F / 15° - 30° C 20% - 80% 1 year SYSTEM REQUIREMENTS FOR PC CONNECTION Minimum Requirements Pentium 133 MHz processor, 32 MB RAM
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    software programs that are displayed on the screen such as icons, screen display looks, etc. XEROX®, The Document Company®, the stylized X and WorkCentre are registered trademarks of Xerox Corporation 9 and Xerox Canada Ltd. is a licensee of all the trademarks. Product names used in this guide
  • Xerox m940 | User Guide - Page 82
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Shielded cables must
  • Xerox m940 | User Guide - Page 83
    devices may not cause harmful interference, and (2)these devices must accept any interference that may cause undesired operation. Model Numbers: YPA-3 and YPA-4 Contact Person: Xerox Corporation Phone: 1-800-828-6571 Address: 800 Phillips Road Webster, NY 14580 9 U s e r G u i d e 9.9
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    SAFETY 9.10 U s e r G u i d e
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    INDEX Index USER GUIDE A Alignment, Print Head 7-6 B Banners, Printing 3-10 Bypass Tray 1-6 C Cards, Printing 3-3 Changing Ink Cartridge 7-2 Print Head 7-7 Cleaning, Print head 7-5 D Door, Rear Access 1-6 User Guide I-
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    Print Quality 8-4 Printer 8-8 R Rear Access Door 1-6 S Service and Support Customer Support Center 9-2 Ink Cartridge Re-Order Numbers ..9-3 Ordering Supplies 9-3 Print Head Cartridge Re-Order Numbers 9-3 Web Address 9-2 Supplies, Ordering 9-3 T Transparencies, Printing 3-9 I- User Guide
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WorkCentre M940
WorkCentre M950
User
Guide
701P35371