ZyXEL P-660HW-T1 v2 User Guide - Page 255
Problems Accessing the ZyXEL Device - admin
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P-660HW-T v2 User's Guide 21.4 Problems Accessing the ZyXEL Device Table 116 Troubleshooting Accessing the ZyXEL Device PROBLEM CORRECTIVE ACTION I cannot The default user password is "user" and admin password is "1234". The Password access the field is case-sensitive. Make sure that you enter the correct password using the proper ZyXEL Device. case. If you have changed the password and have now forgotten it, you will need to upload the default configuration file. This restores all of the factory defaults including the password. I cannot access the web configurator. Make sure that there is not a Telnet session running. Use the ZyXEL Device's WAN IP address when configuring from the WAN. Refer to the instructions on checking your WAN connection. Use the ZyXEL Device's LAN IP address when configuring from the LAN. Refer to for instructions on checking your LAN connection. Check that you have enabled web service access. If you have configured a secured client IP address, your computer's IP address must match it. Refer to the chapter on remote management for details. Your computer's and the ZyXEL Device's IP addresses must be on the same subnet for LAN access. If you changed the ZyXEL Device's LAN IP address, then enter the new one as the URL. Make sure that pop-up windows, JavaScripts and Java permissions are allowed. See the appendix for how to enable them. Chapter 21 Troubleshooting 255